PHYSICAL PLANT OPERATING POLICY AND PROCEDURE PP/OP 03.08: Training Policy DATE: April 2, 2010 PURPOSE The purpose of this Physical Plant Operating Policy and Procedure (PP/OP) is to establish the official policy of the department for conducting employee training. REVIEW This PP/OP will be reviewed in March of each even numbered year (ENY) by the associate managing director for physical plant with recommendations forwarded to the managing director for physical plant. POLICY/PROCEDURE 1. General Policy The Physical Plant provides quality training to all of its employees to the fullest extent possible consistent with resources. 2. Procedure a. The training program consists of three (3) elements: (1) Apprenticeship Training: This three-year program is designed to satisfy the department’s need for qualified journeymen in various skilled trades. Standards have been developed for 17 separate trades and approved jointly by the United States Department of Labor, Office of Apprenticeship Training (OAT) and Texas Tech University Physical Plant. (See ATTACHMENT A "Standards of Apprenticeship Training.") These standards serve as a guideline for employer and employee, and describe the requirements and operation of the program. The Apprentice Committee will review each participant’s records at intervals while he/she is actively working the program and at completion to ensure all requirements have been met and formally accept the program as complete. Individuals will receive a certificate of completion. PP/OP 03.08 April 2, 2010 (2) Page 2 Upgrade Training: (a) Individuals Courses: Training is available for those employees who have no formal training program(s) available to them. Through counseling, a course outline is prepared to fit the individual's needs. Note: Funds are not always readily available for this program. (b) Seminars: Many specialized technical, computer, and management training needs are met through the University College department and commercial sources. (c) Supervisor Training: This program is an in-house program that consists of 25 self-study core subjects, applicable math skills, and three elective subjects. In addition, participants must attend a STOP for Supervisor’s safety course. The supervisory program is made available to any employee on a voluntary basis but is mandatory for all shop foremen and leaders since it is designed to increase leadership and management skills. Average program length is approximately 30 months and the employee receives a certificate of completion at the end of the program. (d) The University’s Office of Quality Service and Professional Development offer a wide variety of training courses in management, state-mandated training, SERVICEplus, and other personal-interest courses online through their website. (e) Computer Training: The Planning and Training office conducts periodic training classes for all levels of Outlook, Word, Excel, and PowerPoint. (f) Mandatory Training: The following classes are required for all new employees: Within first 30 days of employment New Employee orientation Serviceplus training Benefits orientation Within first six months of employment STOP safety training All new supervisors, managers, etc. are required to attend the Universitysponsored management training classes as soon as possible following initial hire or promotion. PP/OP 03.08 April 2, 2010 Page 3 All supervisors will be required to attend a minimum 1-hour training session on Substance Abuse Awareness as mandated in TTU OP 70.35 as soon as possible following initial hire or promotion. This training will be required on an annual basis. (3) In-House Technical Training: This program known as the Personnel Qualification Standards (PQS) is designed specifically to serve the training needs of the two central heating and cooling plants, museum, and Fiber and Biopolymer Research Institute. The program addresses basic to advanced theory and the operation of specific plant systems (boilers, turbines, chillers, water treatment, etc.). The program consists of five performance levels: Utility Operator I (UO I), UO II, UO III, UO IV, and Lead Utility Operator. RESPONSIBILITIES POSITION Associate Managing Director for Physical Plant SECTION Review (ENY) MONTH March APPROVED:_____________________________ Reviewer APPROVED:_____________________________ Managing Director - Physical Plant PP/OP 03.08