CHANGING PATTERNS OF RESIDENTIAL RENTAL PROPERTY INVESTMENT IN HOLYOKE, MASSACHUSETTS by Thomas P. Kegelman B.A. in U.W.W., University of Massachusetts (1986) Submitted to the Department of Urban Studies and Planning in Partial Fulfillment of the Requirements for the Degree of Master of City Planning at the Massachusetts Institute of Technology September 1991 Thomas P. Kegelman The author hereby grants to MIT permission to reproduce and to distribute copies of this thesis in whole or in part. Signature of Author___ Deprtment of Ur Studies and Planning AuIwt.9, 1991 A Certified by Professor, Department of Ur i/f' PhillipAClay , Studies and Planning , ,TlesiiAtwrvisor Accepted by_______________ Chairman, Department Committee SEP 05 1991 CHANGING PATTERNS OF RESIDENTIAL RENTAL PROPERTY INVESTMENT IN HOLYOKE, MASSACHUSETTS by Thomas P. Kegelman B.A. in U.W.W., University of Massachusetts (1986) Submitted to the Department of Urban Studies and Planning in Partial Fulfillment of the Requirements for the Degree of Master of City Planning ABSTRACT low-quality inhabit low-cost, The resources of those who years. twenty-five last the rental housing has declined over has costs operating combination with increased in This, to investors many led created a cash-flow crisis that has This uses. other to them abandon their buildings or adapt relieved by the use of crisis was partially and temporarily the benefits outside tax and income sources of marginal sources new These stream. income cash rent traditional while patterns that, the ownership encouraged a shift in ultimately profitability, short-term some providing This units. these rental accelerated the destruction of the and its neighborhood a building, study of case to attempts City of Holyoke, Massachusetts surrounding implications its illustrate this evolutionary process and for current residents. Thesis Supervisor: Professor Phillip Clay Title: Professor of Urban Studies and Planning CHAPTER I: Introduction Homelessness, overcrowding, and unaffordable rents are expected part of our nations's urban an The landscape today. roots of this disaster in the economic and political changes the last quarter of missing What is is an investigation into the social consequences of these changes. are century are well-documented. owners The social effects on small property particularly important because they provide most of the Why housing used by low-income households in this country. investors choose to invest; where they invest; who rent choose to they how to; they for how long; decide make to improvements, raise rents, refinance, or sell a property are not What simple economic equations determined on a spread sheet. will find we complex in the case is a follows study that set of relationships that is strongly affected, but in no way determined, by the economic and political changes that have given rise to a new set of social relations in the operation and tenancy of low-income, low-quality rental housing. On Springfield, Massachusetts Union newspaper published a list of landlords owing January Morning 21, 1991 the taxes and sewer fees to the Fifty-one City of Holyoke, Massachusetts. delinquent properties out 10,000 parcels may not seem like a of a tax great list of some many, but amount owed by landlords of apartment buildings was up the more 300% from the previous year, than from $19,000 to $72,000. The Tax Collector, Terrence C. Ginley, believed the increase was estate speculators caused by "real market when declining cash payments." is hit a it peak flow (and are and into the who came faced with a difficulty making now) are having Mr. Ginley wasn't too sympathetic, however. "unconscionable that apartment owners would raise It the rents, take the profits during the rising market and not pay when the income from the list of properties housing drops." were 554-556 Streets, owned by South East only one and Included in 558 Summer Trust. trustee, an investor who South this Summer This trust lists his address has in an upscale Boston suburb. South Summer Street is located in a 200 acre Holyoke known as South Holyoke, or Ward II. the two also This is one of areas often referred to as the "Lower Wards" with Ward city's section of I, or It "The Flats"). contains (along much of the original commercial district lining Main Street. includes some factories several acres of vacant apartment blocks and warehouses, a land, and a great built before the Depression. It few parks, many In brick 1980 92% of the 1,073 rental units were found to be in buildings with 5 or more units. lots of These those demolished, apartment blocks, and form the core neighborhood covering 35 acres. of a the vacant residential on St. and driving north on Sargeant Turning the corner South Summer Street one is immediately struck by a series of are sidewalk virtually fastidiously swept yard standing clapboard duplex with from a four a few feet away piled into obviously a fenced-in story apartment The first recent some undergone a there is of the four story buildings from Sargeant Street down to the ne xt corner. has and right hand side The of blackened brick. forms a continous line of street side the left On clean. new, two story, building street gutters and doorways while other parts have been alleyways, bright, litter with covered the of Sections visual contrasts. curious in line rehabilitation, including clean brick, new win dows, and a modern glass entry way. The entrance is flanked by two planters with spreading This The building next door has also been fixed up. yews. building holds the community development are 558 Esperanza, Nueva offices of The corporation. and 554-556 South Summer a next two buildings The St.. Inc., stone stairway leading up to the second building has been reduced to a pile of rubble. A plywood covered door stands ajar and a glimpse inside reveals a grimy, unlit has recently been paved. The street itself new trees rise out of interior. Healthy, cuts into the new sidewalk at regular intervals. Across the street South Summer Street. from 558 South Summer street is 563 Plywood covers the first floor windows and several upstairs windows are broken. This building now subsidiary of the Bank belongs to a after a foreclosure auction failed it from the bank bought to bring an outside They of New England. Prior bidder. to this, sold F. Lemire was a three times between 1984 and 1987. tenant in for almost 1984. She "can't believe it, what can happen to a building in just the building a year and rent for 24 $4,000 per a half." prior to five decades landlord collected Her last 1984 for sold the building in When he years. Irene it was apartment he had no idea that the building would sell for $12,500 per apartment the following year. years later the At building sold again the time observers income such paid off. remarked that for $26,000 per there was unit. not enough that repairs could be made and the debt service "Someone will be real estate developer foreclosures. In Then two an age stuck paying the Richard Courchesne. bill", said "We'll see some The ultimate threat is demolition."" of serious threat. expanding homelessness, demolition is a In a city whose downtown neighborhoods have traditionally provided the poor working class with thousands of inexpensive housing units, more disappear each year. most recent in a nineteenth century water power of long are now gone and This current threat is only the history of industrial the LTranscript-Telegram, 11/30/87. over half deterioration. city built Connecticut "Flip side to River of the As exploit in a the Western buying boom", 60,000 in the Massachusetts, Holyoke's population peaked at 1920's and has now declined to about 40,000. a major part of Loss of economic advantage is, of course, mill Aging New England this story. And, problem in one way or another. transportation, and This changing landscape has altered the shape I use housing, as well. low-rent or low-income or low quality for low modern of distribution communications, land. uses of failure to adapt demands changing the to successfully of course, many cities weakened by their Holyoke have been like suffer this towns all of services, economic political and the term "low-grade" low quality because confirming rent without rental its low-grade of instead of it suggests that it is either affordable or necessarily substandard, which might be implied by these other rental properties scale and would adjectives. It denotes at the that lies bottom of considered typically be preferable apartment choices available. on the investment strategies of grade rental property (those city surrounding it. investigation: Home Versus Investment the grading least among the this low- small owners of with under 300 units), this of an apartment of South Holyoke and Two major of Focussing primarily case study examines the evolution over time building, its neighborhood a class the larger themes arise out of this What becomes tension between investment or and apparent a way the throughout this uses as shelter. to make of residential Rental money. These uses providing decent shelter and vice or neither. Without attempting one would certainly is the property property is both A property contradict each other. history can as a home complement or may earn money without versa; or it may do both to define an ideal balance, prefer a situation where earning money is, at least in part, dependent upon the provision of decent shelter. And yet we elements of will find that the income-producing low-grade rental property investment have often been divorced from the practice of providing shelter. This should in no way reflect negatively have provided decent shelter and also made investors skilled in the practice of providing shelter are and deserve much (though perhaps not an important resource always all) critical of their financial rewards. review is enables those with (and sometimes a system of financial capacity to money. who Those What is worthy of a the least interest in the least on those rewards that providing shelter do so) to reap the greatest financial benefits. Marginalization of Low-income Renter Another income important theme that numbers of has occurred derives from in the the segregation by post-war period. The households at the bottom of the income scale has inner-city Older, reach. communities far beyond their rental properties increasingly suburban to many admission" of "price the raised have prices housing escalating and regulations zoning when time a during increased the only remotely affordable shelter available to the offer income average markets, the other the shrinking on depend that must remain who those of to tenants move affluent As more household. low-income declines. Buildings resources of inner-city residents are likely to deteriorate, further encouraging the flight of those able to do so, in an escalating cycle. As household proportionally of smaller than those sharp economic divisions surrounding communities, have-nots create the haves and the political tensions. It the in live who between and disturbing social an imagine to harder becomes become residents inner-city incomes economically integrated community. conclude that They income investment often encourage private base and low-income households cite marketing unwilling to move households want investments in to what they consider Further, they to maximize property taxes. to offer. have little most group they find their to lead them show potential that studies residents (The neighborhoods. tax city boosters to improve their city's The efforts of middle- want to attract.) to be low-income that middle-income personal returns Communities from that spend a high proportion of their taxes on services for the poor are considered poor investments. Finally, the demand for low- skilled labor has shifted to the retail and services sectors located away from the neighborhoods. dependent on traditional, Hospitals and inner-city, regional a concentrated supply of but rather recruit from homemakers and young a wide low-income malls not low-skilled workers, area, including workers still are living at part-time home with parents. When, on top of grade all of this, the residents of these low- rental properties do not participate in the political process, they may find that city leaders not only can afford to ignore them, they are encouraged to find ways to displace them, as well. People Of course don't disappear, further out of displacement is not they are the way. simply Being pushed extinction. pushed a to the little edges of mainstream society, is what I mean by marginalization of the low-income renter. It is an important housing issue because it political discussion underlies the housing assistance programs. issue cannot be over land-use and However, it is clear that this approached without attention to the larger questions of race, class, and social justice. These two themes--"Home Marginalization of bring into focus vs. Investment" the Low-Income Renter"-some of the important will and "The hopefully changes that rental housing has undergone in Holyoke since the construction mill the most century ago--especially almost a housing worker dramatic changes which have occurred in the last twenty-five been strongly shaped For Holyoke these changes have years. and political by economic boundaries. outside its forces unique local history and But they are also the product of a of the actions of those who owned, managed and tenanted its rental housing. residents and planners for decades. They have led to bitter challenged fundamental They have riots. disputes, even to Holyoke's have confounded These changes notions of what housing should be, whom it should serve, and responsible be should who fundamentally, have they scarce housing put combined to our most disadvantaged households resources for most And fate. its for at extreme risk. a Following history Holyoke's of neighborhoods. nineteenth Chapter 3 theoretical this of with continues thesis the 2, in Chapter framework discussion further worker mill century traces the shifting the patterns of investment, ownership and tenancy in HOlyokethat combined to allow (or prevent) up 1960's. to the examination of the attention to decisions of conditions the the provision of shelter from the 1840's Chapter last twenty-five effects of those who include: 4 then the moves years with changing own that housing. local market; closer into a particular on the conditions Those state changing and local regulation; and housing national policies; financial demographic shifts; and the national economy. In Chapter through the 5 the paper traces those history of 558 South Summer and how its various owners used that property, ie: service to the community, occupancy, shifting conditions capital as an investment, a home, etc. Indicators improvements, refinancing, and resale in addition a such as owner- equity investment, to management practices such as tenant screening, turnovers, and rent increases will hopefully reveal the landlord's overall use of the property. The effect will array be to show the individual investor facing an of choices and pressures and the decisions that resulted. In Chapter 6, we will investors and the us with makers makers. views exploit the range Using the reference point, Chapter might the of current responding to The variety of the responses should some sense of available to policy as a at various ways that they are the current conditions. provide look 7 will historical analysis suggest how these opportunities years. 12 of opportunities in the policycoming CHAPTER 2: The Discussion in the Literature housing affordability and the Much has been written about lack thereof-- especially for our lowest income households. at the lower end of the market have been facing a investors Often this market entirely. for the remain and their housing inexpensive relatively loss of the has meant But the people housing units themselves. of the of them out that has forced many cash-flow squeeze search property argument that rental This literature supports the unabated. is Recently, a new wave of investor has been able to respond to They have bought, financed, and managed rental this demand. properties done so to house these that has in ways they have However, households. the long often threatened term viability of that housing. To these events help clarify term trend in which profits, but they reveals Low-Income Renter", Marginalization of the touch with their "The a long- not only have property owners have also lost One, lenses. theoretical two through them consider useful to it is lost tenants and their shelter needs. The reveals sought they second lense, the "Home another dissociative trend. to improve looked marginally to As the profitability of the income-producing dependent Shelter" vs. on new investors their properties, were only shelter. The that means the provision conflict, of social between contract implied in the first landlords that and tenants two-thirds of the twentieth deteriorated markedly under these new investors. was century Instead of depending on the satisfaction and long term tenancy of their tenants, these financing, benefits new investors generous discovered that liberal subsidy programs, and were more important debt lucrative tax sources of income than their is these two in this process has impoverished tenants. The following discussion divided into themes: The Marqinalization of the Low-Income Renter The most significant economic factor been the spreading gap between what it costs to operate rental housing and what the tenant has available to spend on it-- The Affordability Gap. The Affordability Gap Perhaps one of housing crisis the most often in recent years has quoted documents been A Decent of the Place to Live: The Report of the National Housinq Task Force of March 1988.2 This report, alternatively Commission Report has been credited for 2 called the Rouse much of the impetus National Housing Task Force, A Decent Place to Live, (Washington: The Report of the National Housing Task Force, 1988). 14 for the new federal Cranston-Gonzalez Affordable Housing Act This report points to of 1990. housing Its housing were fast earnings was that outstripping to $15,300, while in growth those households grew substantially. approximately half of with incomes The Task Force At the same found that all renters were paying half of their income for their rent, an between 1974 and 1987. household by 1986 it had (1986 dollars), under $5,000 (1986 dollars) had nearly doubled. time rents costs of While in 1982 the median used to pay those costs. income of renters was $18,000 declined increases in the the of country today. families in this problems faced by principle finding a number of indicators increase of 2 million households Single parent households found their rent burden had increased from 35% in 1974 to 58% in 1987. Another way to state this William Apgar. affordability gap is offered by "Even adjusting for inflation, the number of units renting for less than $300 per month dropped by nearly one million between 1974 and the number of poverty-level 1983." "From 1983 to 1987, renter households increased by 300,000 to 7.5 million." " Ibid., pp.11-13. William C., The Nation's "Apgar, (MIT Future Prospects, and Trends Development), p.37. 5 Ibid., p.29. Housing: A Review of Past for Real Estate Center The reasons for the impoverishment central to this thesis. that this or a of renters are not What is important to recognize is condition is not simply the result of a recession "downturn in the economy". This is a long-term that grows out of the way we organize our structural change economy and distribute economy currently guarantees the wealth a that large is created. Our population of low- income households who must use extraordinary means to afford the least expensive housing. This has an important effect on the investment choices of rental property owners who have found that the limited rents they can charge increasingly by the shrinking income of their tenant households. In traditional economic theory, if then attract capital investment and supply is in demand is greater than Rising should rise. prices supply, where are prices should expand supply to equilibrium with demand. the point Particularly when discussing housing, demand has to be distinguished from need. mean Just because people that they which current (ie: can afford it. the buyer market, production as can afford rising much as homelessness, conditions). need and want Demand is to effect prices they have housing, doesn't have led to overcrowding, only the demand via cash. not led In to the more under-consumption and substandard Estate Real Real Estate significant cause for comes from households demand today's new, for those slowed growth in apartment demand: to compete They argue that class of moderate income" This failure to generate an for the previously loss in the market.' As tenants' households" "empty nesters" and a renter households. * effective demand may absolute number available to are those attracting investors as "affluent younger renter(s)", "growing renter that can't afford which serve the needs of "higher-profile renter such renters at the of account units housing lower end ability to pay declines to the of the point where they are unable to afford the minimum operating of their housing, the owner a finds report the market-rate housing." apartments which are In opportunities. of traditional high proportion important, a "Most market, residential the analysing investment industry's estate real the assessments of their annual 1990 reports Trends in Emerging Corporation's Research of rental apartments at costs the lowest end of the market is faced with the choice of pulling out or trying to redirect his marketing to a different "Real Estate Research Corporation Real Estate: 1990, October, 1989. set (RERC), Emerging Trends in seem It would linked. argue that these are One could in the absolute number of to assume that a decline reasonable low-rent rental units is linked with the increasing difficulty of After all, to pay for their housing costs. low-income renters why wouldn't landlords logically withdraw from such a problematic market? producing The tenants. of potential producers' response is units for those households. between 1973 and 1983, 4.5 the rental market to stop Observers noted that million units were removed through conversions or from demolitions, half of those estimated to be occupied by low-income households. a Privately-owned, non-subsidized housing available and affordable to low-income households is becoming a "vanishing resource... (that) continues to be either lost to abandonment or upgraded to serve higher income households."" Though the homeless may lack housing for various reasons, independent of their ability to pay the rent, the evidence that the current homeless population is made up children and employed workers underlines much of of families with the economic sources of the homelessness problem. Widening Social and Cultural Gaps The marginalization refer only demand a to of the lack the of the low-income renter economic need power needed place in the mainstream of the community. not to Health, "National Housing Task Force, p.12. cApgar, William, "The Declining Supply of Low Cost Rental Housing", Testimony presented to the U.S. Senate Subcommittee of Housing and Urban Affairs," June 5, 1987. Cited in Keyes, Housinq and the Homeless, 1988, p.7. and social developmental, homeless housing the by perceived are also substandard otherwise or vermin-infested poorly-heated, indicators of some personal or social the lead-painted, in overcrowded, living those and by problems** experienced community larger defect. as Indeed, when the inhabitants of such housing are of a different racial or often attributed to that group. ethnic group, the defect is The marginalization generational poverty", suggest social implied in that is "inter- the terms or "culture of poverty" "ghettoized" go well devaluation that may isolation and beyond simple economic status. Home vs. Investment Marginal Profit-making for low-income increasing their Despite households. market remains a housing Although it is shrinking, there difficulty finding adequate housing, many low-income renters continue to small do so. rental property Much owners who financial opportunities in it is housing that receives more, it is housing of those where units are have operated by continued to rental housing. In some cases, In many order that government subsidies. overcrowding tenants can afford the rents) and (in find low maintenance (in order 1979. Omar Galle. Hughes, and Walter, Michael 'Gove, "Overcrowding in the Home: An Empirical Investigation of Possible Review 44:59Consequences." American Sociological Pathological 80. 19 that landlords can maintain the cash flow) may make the units temporarily affordable, but such abuses also guarantee accelerated deterioration of the units. Another means that has recent years includes benefits to This outside income and substitute for the disappearing includes tax point here benefits (or is most income stream. from banks and thrifts. business of offering households in exchange simple to low-income reasonable rent check is no longer profitable. with this challenge opportunities in other recently) cash by aggressive that the decent accomodations for a especially significant the use of lucrative loans provided The been Faced investors are discovering profit-making on the "margins" of their rental property investment. This change in the way of doing "business" has had (and often various provision marginal of decent, disastrous) affordable profit-making implications rental opportunities for the housing. include: These speculative inflation, debt-leveraging, and tax benefits. Speculative Inflation An investor property analyzing partly bases inflation: inflation of interest rates. the earnings his measure of potential return on of a expected expenses, income, appreciation and The price he is willing to pay anticipates growth or decline period. the in his net return over the holding Buyers in the 1970's and 1980's were generally very 20 optimistic in their assessment financed by were then These purchases were buying. they the properties buyers to bid up anticipated returns caused These returns. of overall that also anticipated appreciation in values and thus banks felt assured that the amount of the loan would be covered by the resale value of the property. repayment schedules operating costs of properties, that These mortgages demanded significantly the properties. especially during increased Every resale of an inflationary the these period like the 1970's, ratchets up the cost of housing another notch. When a significant proportion of the return is derived from the gain on the appreciation of the property, investors must sell in order to realize that gain. intensifies the trading musical chairs with becomes each new As the speculation almost buyer like eager a to game reap of his benefits before the music stops and values fall markedly. Speculative short depreciation Investors hold turnovers seeking to were further schedules encouraged available maximize their returns by before the 1986. would rarely their property beyond the depreciation period if there was any possibility housing prices increased rate were for sale. At a time reaching of turnovers historic due to when increases in proportions, short holding the periods only served to exacerbate the inflationary spiral. The inflation of the '60's and '70's also led to banking reforms that further contributed to this speculative cycle. Debt Leveraging: Banking Deregulation and the Credit Boom Prior the to administration, small the most mortgage financing the Roosevelt was provided In many cases significant share of the financing. The innovative housing finance programs of the New Deal only facilitated availability of and profitability fixed-rate, but homeownership, rental market as well. by short periods. investors lending for seller provided a of reforms banking One of long-term, also increased debt leveraging not the in the those innovations was the level-payment, self-amortizing mortgage. As inflation increased in the late 1960's, these mortgages, over time, returned rate less than the to the lenders deposit rate after inflation same time the primary vehicle an interest L.L At for these home mortgages, the nation's savings banks, were constrained by regulators offering Neither competitive interest were they able to the rates invest to their in other from depositors. potentially lucrative deals, currently being used by those competing for depositors' cash. in 1981, the When the crisis led to record losses Congress moved to provide The Depository Institutions Act of legislative relief. 1982 both provided new "'This contributed still another source of income to the investor. When interest on a mortgage was less than inflation, the real, after-tax interest rate was often negative. 22 aid and new flexibility in government time rates each a house interest bank industry The new its flexibility in assets several areas up to a total This new competition moved the of 90'4 of its total assets. local prevailing increase to commercial-type investments in savings clauses, was sold. thrift federal a allowed "due-upon-sale" "catch-up" with to thrifts allowing restricting laws overruled state It also investment. out of its depositors' savings deposits post-war era of turning into home mortgages and into a new high-stakes player in global capital markets.'2 In this competition for capital, for mutual savings banks to As the savings banks began to new legislation made it easier convert to s tock ownership. amass huge n ew sources of to feel also began that capital . another provision of the capital by issuing stock, increasing pressure to Stockholders now became earn income regulat ory traditional doors were investment opened on intensely interested in the thrif ts' ability to earn a high return on assets. the they to all sorts opportunities, they of As nonwere simultaneous ly under pressure to exploit those opportunities quickly. were eager Fr om junk bonds to skyscrapers, the savings banks to put their newfound capital quickly to work in high earning investments. Housing "Deregulation, Restructuring of 2Meyerson, Ann, Housing, on Perspectives Critical in System", Finance (Philadelphia: Temple University Press) 1986. 23 attitude had a in the significant impact on the real estate market mid 1980's. underwriting Lenders standards. depositors' money at loans the experiencing, appraisals trusted", did not change Nor their official did they knowingly increased risk. made without were often visiting source, this aggressive lending to one banking According property. And yet, he the admits, bank ever from the anyone "With put their volume we loan officers didn't have the time." were taken he says. at face "You value. have were Outside "Developers were to remember that been over 10 years of continuously appreciating there had real estate. Many of these loan officers had never experienced a downturn in the real estate market."3 Developers readily took advantage of this situation. sellers being offered to take back a price. unheard-of prices, they could second mortgage for a The total of manager who assisted in the 1980's told me table price. in dozens of real afford fraction of the sale that mortgage plus loaned often exceeded the sale With what the bank had One Holyoke property estate transactions that a buyer rarely left the closing without some cash, in effect a negative down-payment. A former banking commissioner writing about some of the more egregious lending and, perhaps, criminal examples of this kind of found that developers were able to obtain mortgages "Interview with Roy Scott, 5/15/91. 24 thousands of for tens of on properties than dollars more their market value."" The properties (a) them, (b) these lending this liberal purchase without any demonstrated capacity to manage for possible investors the (c) enough easy capital resources to investments on doomed if to themselves risk financial with no properties failed, and, make quite were to was it climate, investment With disastrous. and quite simple property for implications scale, buying grand a hundreds of units at a time. Tax Benefits Tax benefits rental constitute the third prior to These benefits, gains exclusions, a period during profitability major contribution 1986, took accelerated of lagging three forms: to rents. capital depreciation schedules, and income sheltering. (1) Up to 1986 60% taxation. of the gain on By 1988, however, capital differently than other income. enhancing the sale was excluded from gains were treated no Capital gains exclusions, by value of the income from the eventual sale of the property, enabled investors, in to forego operating an appreciating market, income and still maintain a reasonable return on income. "The Ada, Focer, Business, March 1991. Bank Robbery", Great 25 in New England (2) The depreciation for as a business federal expense to government investment in rates has offset taxable income. attempted housing by offering for asset can be accounted of a capital residential in the past The to spur accelerated depreciation properties. In 1960, that acceleration was further enhanced, cutting the straight-line depreciation period to one half its previous rate. this rate was lengthened in successive years, Although it was still considered a significant benefit until the 1986 reforms when residential properties were increased to 27.5 years with no acceleration options available.'" (3) Prior to 1986 it was possible from one source by applying losses source, often real estate. income professionals income by investing paper). The activity. new to offset one's income tax from any other Doctors, lawyers and other high- could in taken effectively properties law that "shelter" lost significantly their money restricts (on such However, in the past, the paper losses engendered by acclerated depreciation schedules and large mortgage interest payments made real estate a particularly attractive investment. interested Those in seeking the actual tax operation shelters of were rarely their properties. "It should also be noted that accelerated depreciation schedules increase the likelihood of short ownership periods. As owners "use up" this tax benefit more quickly, their financial incentive to hold on to their property is proportionally reduced. 26 knowledge little had often They its building, the of tenancy, or even its location. sources of income: speculative These marginal leveraging, and tax benefits allowed rental properties debt to inflation, where that generate income physical shelter for providing knowledge of one's Intimate budget, and the hand with viability of knowledge of market trends key the The strategy. his tenants and new loan this long-term requirements, to wealthy investor new on instead, depended, underwriting a laws, tax investors seeking to was not profitable The old strategy shelter their income. a tough surrounding neighborhood elements in strategy and access his partners. to the a commitment of instead to property and tenants, the property and the longer no the business away from providing income shelters to the business of were investor of the many successful many areas was to shift developments, the overall effect in the attention been otherwise have contributed to Although this impossible. might and those who used it soon gave way to the new investors who prices based on their enhanced were able to offer high use of these marginal income sources. The reforms market soon and the of 1986 after has crash removed most in the real of these estate marginal incentives. As these new investors are forced to return to traditional investment strategies they are finding that the legacy of deferred maintenance 27 and high debt service payments is more traditional investment strategy may well, than these properties can bear. The been working not have but the new solution has proved even worse. Not only are these properties financially untenable, but a generation of investors who might have held on for a little longer have all disappeared and their replacements seem ill-prepared for the return to the difficult and unrewarding job of managing low-grade rental property. Marginal Versus Rent-Driven Profit-Making I believe the term "marginal because it makes profit-making" to be an important distinction in useful the way an investor earns income from the use of his property. This method is contrasted with method which I call "rent-driven". is his dependent for collected every time of sale. basic the operating the self-sustaining can only earn building. because it relies Ideally, when strategy that ensures as at the willing to pay a rent that strategy is "rent-driven", from rents. either by a buyer In this example, the landlord costs of traditional rent, month or as capitalized than the cash income more The rent-driven landlord income from income so long as people are greater the is This on the this works, it is a a long life for the building and a prosperous return to the investor. What the findings operating below will income from rents show is that, as declined over the 28 the net last twenty landlord was supplanted rights and regulations of finance, expanding As these owners failed or sold out to outside investors, saw their never whom some of properties of their intimate knowledge the owners shifted from local rental property-owning community toward composition of the sophisticated buyers, relatively at a property owner small put the traditional with a and safety increasingly vigorous health decided disadvantage. financially "marginal" these using by those Increasingly complex rules sources. tenant traditional rent-driven a period when the years, there was buildings and even refused to visit them. Declining Commitment to Public Housing private the As profitable uses of market discovering was the most that little to low-grade rental property had as small do with fulfilling the needs of low-income tenants; were deciding investors upgrade it, or use it ultimately reduce the supply of public come, however, the trend has property, making choices that would low-income housing for years sorely action was the benefits described for the marginal as the private sector was above; to to abandon either not been to needed. Nationally, increase the public commitment to subsidized housing, but rather the opposite. For many low-income households, the availability federally-subsidized housing assistance over the last years of fifty Despite significant failures, has been an equalizer. 29 public assistance housing has given disadvantaged households a badly needed opportunity in decent, safe, affordable housing. of millions to live Perhaps predictably, the initial generosity of federal housing programs peaked in the early 1970's and has now waned for almost twenty years. Following a brief resurgence Reagan administration during the Carter sharply applied the years. the brakes beginning in the first term. "Since 1980, slashed by billion, 73 the (federal) percent largest housing assistance ... from $33 cut of any has billion domestic been to $9 program Chester Hartmann's 1986 piece in Critical Perspectives Housinq cites three elements in of the Reagan administration's attack: 1. Termination of existing new construction programs for lower-income households. 2. Sloughing developments off through existing lower-income deterioration, housing demolition, or sale. 3. Extracting ever households' budgets as larger portions of a price for getting lower-income federally- subsidized housing (increased from 25% to 30%). Dreier, Peter and John Atlas, "Mansion Subsidy Revisited", Shelterforce, May/June 1991. 30 He goes starts with income housing 28,000 in cite the on to 1985. in HUD's lower in 1980 to only decline steady 183,000 units He lists cuts in the Community Development Grant (CDBG) program, cuts to existing public housing Block expenditures and cuts operating subsidies and modernization to other housing-related programs. new goes beyond the demands of any This dramatic decline austerity that might be demanded in a period of low economic in other increased spending Even ignoring growth. areas (ie: military programs) or wasteful spending (ie: the Pierce it is scandals), clear that the Reagan administration made political decisions to get government out of the deliberate business of increasing housing opportunities for households. low-income has done little to The new Bush administration reverse that trend. I would contributed that argue low-income the of marginalization the to further have policies these household and the small property owner who has traditionally provided might The loss their housing. have been built during contributed to the surely out onto the streets. living in substandard budget went to pay The a period exorbitant rents must of many deterioration of public of pushed people cumulative effects of most our housing nation's from units that growing demand of tight market that units where chances life of housing of the years of household have reduced the children. underfunding The has the public perception that certainly contributed to public housing is fundamentally impractical and that those who live in it are unworthy of public support. The declining resources of investors that their buildings was partially has led many or adapt them to and who inhabit owners to other uses. temporarily relieved that, encouraged a while ultimately providing shift in accelerated the the of patterns profitability, term destruction use However, these the ownership short some abandon This crisis by marginal sources of income and tax benefits. new sources low-grade a cash-flow post-war era has created rental housing in the crisis for those of these rental units. Although the existing literature emphasizes the economic effects on rental housing effects have also been powerful. and its tenants, the The traditional rental property owner, able to make a decent living the provision of a socially acceptable service low-income households), Neighborhood residents powerlessness, mutual and the accountability. familiar with might threatened experience that loss of through (ie: housing with extinction. loss as isolation, and This should sound familiar to those whose attention to problems is often as strong for improved housing do well small neighborhood identity community-based groups, these abstract social support is social and city services. to consider the 32 importance of as their Planners these social effects as they attempt to "rehabilitate" neighborhoods with shiny, new buildings and larger, more distant investors. more closely period post-war the we examine Before I believe it is important to establish the historical roots of forces which the with both the present provides That history it. shaped and South Holyoke of neighborhood the (1) a physical and abstract legacies that cannot be ignored: built be must that environment be accounted for; demolition must even accomodated-- its (2) a way of doing things that presupposes what can and cannot, should and should not, done-- be evolution of interpersonal of the buildings of complex set of exchanges into a simpler The be easily reinvented. social norms and cannot a summarized have that traditions origins traditional ways South Holyoke and the that they have been used is covered in the next chapter. Methods and Data for the information in The sources from three sources. experience years; The rental as a property manager as a member Association; The first of the this case study is the come author's personal in South Holyoke for four Greater Holyoke Rental Housing and as an owner of rental housing. second source property is a investors, series of interviews property managers, with small lawyers, housing advocates and bankers both during the Summer of 1990 and the Spring of 1991. For 33 most of these interviews, confidentiality was a pre-condition and therefore Interviews with quotations are attributed. few six investors-- each holding investments in rental properties totalling less than 300 units -discuss how what were conducted. they decided Investors were asked to invest in rental to properties, changes they had seen in the regulation, financing and profitability of their properties over the years, and what they saw for the future. The remaining information was unpublished reports, culled from published and newspaper clippings and Census data, the files of the Holyoke Planning Department. I had hoped financial to be able to have available the exact records of investors for the purposes of explicit analysis. The reluctance of investors and the confused nature of their bookkeeping combined to make this impossible for this report. research, I detailed am more financial However, after convinced analysis having of the and would attempts to do such an analysis. concluded this usefulness of encourage more further CHAPTER 3: The Early History of Holyoke's Low-Grade Rental Housing, 1846 - 1965 Introduction the of turn the around built of buildings the apartment Most of South Holyoke Their century. were size, configuration, placement and density were primarily designed within The large supply provide a was to plan The original the millworkers and their families. to house of inexpensive units an easy walk of the surrounding manufacturing mills. of local manufacturing jobs ' subsequent loss increased challenged and the use of the automobile for commuting has seriously the underlying few of that observers report continue to buildings remain. work, to walk premise for South today. plan. this Holyoke's Local residents Nevertheless, the And, regardless of the changing economy, people have continued to buy them and make use of them-- for both shelter and profit. Comparing strategies, to promote these investors we will note how, the provide shelter. these buildings long term and their investment at times, their efforts seem capacity of these buildings to Furthermore, we will see how the owners of may have even nurtured a self-sustaining the and Census Bureau 1988 the 1970 and Between Massachustetts Department of Employment Security reported a total of nearly 4,000 manufacturing jobs lost in Holyoke. 35 At community. destructive other can "work" to and the Understanding how provide to promote clues to period sustainable shelter setting the former been neighborhoods that can become useless or important have a building in one provide a sustaining and and in another period designed interests those of these buildings they comprise. can times even dangerous public condition policies and avoid the evolution of Holyoke's latter. In this mill chapter we worker examine housing from the its original conception and construction through World War II up to 1965. Sheltering the Mill Worker: Landlord As Mill Owner From its shores very beginnings, of the "housing acres of industrial has been plagued a group of Company city on Falls, the in 1846 New England. water and water attraction of was expected With a and bought from the cheap and to draw upper canals with a 1200 the 57 plentiful manufacturers from massive dam to direct into canals, mills the Boston industrialists land to build an entire city at the site of hydraulic power" that When Hadley Falls foot Hadley all over Connecticut River problem". formed The this were to be would flow capture the located so through the MWater power charged to mills at the rate of $4.62/horsepower in 1887 while steamcost at least $19.89/ horsepower. From Holyoke City Directory, 1887. 36 Original so on to the river. mills to the canal below and canals. drawings showed 25 cotton mills located along the of the construction and mill work Most was low-skilled and Irish as conditions to the States had begun flocking immigrants a problem. labor was not expected to be Attracting To plan for an adequate worsened in Ireland in the 1840's. supply of housing for the workers in the anticipated mills, immediately adjoining the owners set aside parcels of land the mill sites to be used for housing the workers for that particular mill. early period the In this earning income as a means for was directly tied to the supply of labor for factories. the local use of housing The purpose of housing was to shelter workers in order that their work might provide income to the mill owner. Housing was not seen, as yet, as a commodity in and of itself. During this period mill wages workers were "little more than enough to live on". for most The average week with company profitable wage at the Lyman Mills in 1871 was $3.24 per board costing an average of $3.00 per week in the boarding houses23 income, the investor with With so little disposable capital at this point would have A Holyoke, Massachusetts: *"Green, Constance McLaughlin, in America, Archon Revolution the Industrial Case Hisotry of Books, 1968. -Green, p.105 37 found comparatively little reward for his investment in the production and rental of housing for these workers. "Cornering" The in the Land Market transportation and the location lack of the crook of a alternative housing allow other major river with sites scarce. The no of the city bridges, owners refused available land in this "corner" to of the western shore to be used for housing. They felt and best use for the manufacturing mills, land was made that the highest which they felt sure would flock to the City. In 1855 there were families. In only 514 dwellings to the neighboring townspeople pointed out that common while city accomodate 778 of Chicopee, small, comfortable houses were Holyoke offered only brick blocks three and four stories high and the rent for apartments in such places was higher than any surrounding town. in the local paper capitalize on the "create an that the owners, instead of attractive manufacturing village"22 option was to build a the river. 2LGreen, 2Green, p.41. p. hoping to anticipated boom, should instead who were unable to find housing in the other One observer reported 41. 38 seek to For those the available tenements, shanty along the shores of out a When windowless shelter. better This available. "Patch", collecting shelters, baking ovens and an provides sidelight historical to in. moved often called the pumps few water the sharing firewood, was building together worked often newcomer in what neighbors, living These move on possible to it was another accomodations, a one-room, built boards and a few up hole, put dug newly arrived poor Irish land, the Squatting on the ethnic and community-based self-help interesting example of in the face of mainstream neglect that may have implications for Holyoke's most recent newcomers. Many the the housing townspeople blamed the of shortage on Company's directors who still owned all the developable to the neighboring bridge use their of the construction of landowners had opposed These land. land for South Hadley and housing a restricted the development, preferring overcrowding to lowering real estate values. Crisis and Accomodation: The Rise of the Independent and the Owner- flourish, paper mills were Investor Occupant When cotton mills introduced with commercial banks failed to great success. aided railroad expansion. to an increasing demand for Though the mills often provided housing for 39 and new economic overall the Growing employment contributed housing. A new their mill hands, there was not enough housing for households, much less for merchants and others. a block with find and the laborers, clerks, In 1866 public health officials found 105 people people in one those of these workers' living in 17 room alone2 Health rooms, some with 10 officials continued to appalling conditions in Holyoke, even for those times, found infant mortality rates, residents/room occupancy ratios death rates, that rivalled the worst and in the nation. But the political complexion of the town was changing. The new paper involved in absentee the life of the often local businessmen community as opposed to the The wage scale in the paper mills was higher that for cotton. industry, Industrial growth fed the building including contractors, lumberyards, brickyards. They, in residential construction. of Holyoke millworkers demand for were owners of the cotton mills, derisively called "the cotton lords". than mill owners turn, sought sawmills and orders for new Combined with the rising earnings (among the highest in the state), new housing opportunities for could no longer be ignored the Holyoke's workers by the Company's successor, the Holyoke Water Power Company. In the 1870's 1872, a bridge their policies were relaxed was built Green, p.116. to South Hadley. somewhat. In 1873, In the in conjunction only mills. with specific developed sites be that housing company stopped requiring was more Land apartment easily bought by small investors, who constructed in which they often occupied one of the units.24 buildings The Die Is Cast that required thousands Built around a manufacturing center within easy inexpensive housing units of walking distance space necessary, amount of the least while occupying peaked. of Holyoke had By 1923, the downtown development its neighborhoods were filled with densely constructed tenements was higher ratio Boston. In 1880 it was 10.52 per dwelling, in 1900 it was In South Holyoke, the unit, in 1910 it was 11.9. 10.9 per except in Massachusetts, city than any occupancy years Holyoke's many For few amenities. with ratio was 22.3 per dwelling unit in 1915. "Tigertown", as South were units the lowest rung unchanged to of the this day. ladder, ladder. 24Green, 172. those with That status, of has remained What has changed particularly in recent years, on that to available the lowest rents. resources for originally, was It was a neighborhood whose its rough character. known for rental Holyoke was called the least being on virtually so dramatically, is the gap between the rungs The earlier residents of South Holyoke may most only slightly less they were been poor, but have of the other immigrant so than who made up over 75". 2nfamilies of the City's population in 1920. The ethnic construction of Holyoke's established as well by the 1920's. that restrictions of society was With the new immigration decade there were waves no new of ethnic groups to disrupt the social fabric of linguistic and cultural enclaves. Industrial Stagnation Holyoke's main advantage as power, was diminished generation. Local sell power their an industrial center, with the advent of hydro- electrical power stations on the river were eager to to any manufacturer anywhere. Though delayed by the temporary increase in demand for goods in the first World peaked as War, by 1922 it was clear a manufacturing center. closed their doors that Holyoke had As manufacturing firms and thousands of workers were laid off, the population began to decline. World War II provided some but the trend reappeared in the 50's and continued, relief slow but height in 2sNon-native steady, through the 1923 of 63,094 the 60's. From its estimated population fell to 53,065 in born plus native born of foreign parents. 42 The number of wage earners in Holyoke's factories in 1960. 1957 was 65". of its 1923 peak.24 The Consolidation of a Neighborhood familiar Those often describe period the during Holyoke South the Depression following diverse with strong, as a it They remember the variety and stable neighborhood. halls of shops along every street, the churches and meeting which residents widely attended, and especially the extended tenures The sense of residents. wanted to move away. people rarely was that Households living in the same building for twenty years were not considered uncommon. school, easy With church, family, friends, work and stores all located within walking distance, families to stay there was strong incentive possible where as as long a for lived. they Landlords rarely advertised in the paper. It was a common practice for an for" some time in advance made arrangements next strong of a vacancy as existing for family and vacant apartment. demand for friends to move Force Base rental units often tenants into the practice was supported by the This following the especially during WWII, when soldiers Air be "spoken apartment to lived in Depression, stationed at Westover apartments in the neighborhood. "Saunders, M.O., Planning Board), 1961. Master Plan 43 Report, (Holyoke: Holyoke The ethnic their own and religious groups neighborhood their status quo. rivalry had that enclaves found By the 1950's long subsided. little established to disturb the Irish/French-Canadian South Holyoke's Irish residents no longer dominated it by the 1950's. however, had The French Canadians, remained within easy walking distance of the local French-language parish largest ethnic group southern church. by 7 to They outnumbered i. Aside African-Americans (3.5'4 of challenges to this ethnic balance "gateway" neighborhood. number of census foreign born in the next from a handful total), of there were few in Holyoke's traditional Throughout the City as a whole, the respondents who reported themselves to be 1950 was less than half what it had been in 1910 when it was nearly half the population. The result individual was a close buildings knit social and Tenants were obligated throughout to pay the obligated to fix what broke, but structure within the the neighborhood. rent and landlords that was only a small were part of the relationship. Children were cared for by neighbors, whether tenant. elderly could depend landlord or on healthy The sick neighbors to run and errands, purchase groceries and provide transportation. The Owner As Occupant The predominance buildings is hard of the owner-occupant to document. 44 However, the in apartment most recent publishers of the Holyoke City Directory began in the 1930's to indicate when a resident reported that they or someone in the household also an was with more than one Simply counting those addresses just one street Holyoke in South found that 11 out of will see listed. 558 South Summer Street limited to was not simply either owner-occupant or absentee landlord. Summer St. buildings often Like 558 South the owner as held relatives of This, however, becomes less likely as the economic tenants. status 18 2 range of relationships that the had number had 3 in the there were only example of in the I This increased to 14 in 1940 and In 1980 apartment buildings still We Street), (South East However, by 1960, that returned to 11 in 1950. only 5. unit on the 28 apartment buildings listed an owner-occupant in 1935. dropped to at least. of the trend, some sense afford us with should accounting This rough owner. and ethnicity diverge. Although there appears document this "owner-occupancy, evolution over time, I can population and tenant owner of the to be no easy way once-removed", relate some or examples to its from personal experience. I personally was involved in the purchase of eleven occupied buildings in South Holyoke in the mid 1980's. two included relatives as tenants. In one Only building the 2'The Price and Lee Company, Holyoke South Hadley Directory, New Haven, CT. 45 owner's father-in-law had lived recently his children had out. another case, it was the In for many been trying families who occupied the building. years, to get him I interviewed to move young children and their In both these cases the owner had bought the buildings many years ago. the investors though still maintains Only one of this practice and she has been doing this for almost 30 years. Maintaining "a good building", for the owner-occupant, does not always correspond with a good return on investment. Landlords were constrained from raising rents often by their own only friendships with tenants. in the financial construction, operation investment in Their "investment" dollars and their the structure that paid profit, it of social was not for was also the an relationships which became as life-sustaining as the flow of rental dollars. The Suburbs: The Shift to Homeownership After World War II, the exceeded the loss of jobs. Holyoke blamed the the suburbs. decline in Holyoke's population The authors of a 1961 study of decline in population on the movement to Their report speculates that the population of Holyoke was likely to be "unusually mobile" due to the large numbers of single person households and with "a large homeownership. The amount of multifamily housing tenancy" report suggests that if as opposed to more Holyokers they would their own homes, owned be less likely to seek a densely those opportunities elsewhere.2B of The implications this recommendation urban neighborhood are not encouraging. for Prior to the advent neighborhoods suburb, Holyoke's downtown of the automobile were considered by many to have been strong, vital places in opportunities in aging wisdom of popular found 8-unit brick tenements was South Holyoke's era, these Renewal the Urban be to housing not what much of with Consonant advisors recommended. these the homeownership Providing out. move to inner its appeal to those with city rental tenure was losing resources the suburbs, of expanded homeownership opportunities the highways, and its car, With the to live. which outmoded the advisors and they recommended turning South Holyoke into an industrial park. Others refuted emphasize the this of line thinking, traditional values of industry. to the urban neighborhood and the importance of inexpensive rental residents and local preferring housing to both the Nevertheless, the trend was unmistakeable. In an declined. to cuts in age of automobiles, the value of proximity had In an escalating spiral, bus ridership losses led bus service. Cars choked the streets. permit records indicate that landlords had begun ""Holyoke, City of, Master Plan Report, 1961. 47 Building (beginning as the 1920's) to as early garages and was turning to of Holyoke's inner-city Convenience areas. parking backyards with their tiny fill annoyance and the suburbs were the escape. as the But even residents began farmlands, the most to affluent new buy in the demand post-war immediate apartments remained high. homes surrounding for rental As returning soldiers created new households, rental apartments offered them an opportunity to live inexpensively and it often enough for a down payment. decline in the mill-worker took many years to However, by 1955, the neighborhoods save rate of was higher than ever. Aging in Place By 1955, these neighborhoods had peak populations. those Census reports in wards were continuing that people moved census reports indicate that fewer new 1960 indicated that in greater However it is not simply away. Some did. the household while the median age increased. attracting 20% of their to lose population numbers than other neighborhoods. the case lost over These same size decreased This aging neighborhood was families with children and, increasingly, consisted in older and smaller households. The post war years in South Holyoke are with fondness by the previous residents. even as it was undergoing profound, 48 often remembered It is ironic that, if at times slow, change, the neighborhood's memory to this day. order remains a strong health sanitation improvements. The crushing overcrowding had eased by the exodus of proportions of families still Storekeepers Lawyers, doctors, foreign and professionals Economic stagnation labor and formed, the numbers of children. foundations on 49 be found demand for had reduced the ethnic conflicts, being destroyed. still could door to mill-hands and day- eliminated, were less prominent. being been lived in an apartment behind their shop. living with their families next laborers. large and decreasing jobs and workers and the with and squalor of The reduced by been era had boom the industrial post-war image of stability though by no means But even as this image was which it was built were CHAPTER 4: THE LAST 25 YEARS Introduction The environment for Holyoke over the last several factors. decline in rental property owners twenty-five years has been The median small loss of shaped by jobs, manufacturing household income, the in recent the wave of Puerto Rican immigration, banking reforms, declining federal commitment to housing and social programs, expansion of nonproject-based, deep rental subsidies, local efforts at urban renewal, expanding liability tenants' for tenant rights damages from poisoning, all led to and increasing discrimination owner to lead significant changes in the nature of rental housing in South Holyoke between 1965 and 1990. Accelerating Decline--Fewer and Poorer Residents Vacancies increased tenfold during continued to swell through the 60's. the 1950's and As the skilled workers left for better jobs and/or suburban communities, there were fewer and fewer new households the neighborhood. willing to set up a home in The traditional closed system of filling vacancies--word of mouth and personal referrals-- failed to work adequately to fill the units. Those who remained the less wealthy. neighborhood represented those with fewer choices, In keeping with the "filtering" model change, the aging 50 of neighborhood of housing decline in income of its residents. paralleled the South Holyoke's citywide median. fell By 1970 further still neighborhood by rate for family median to the almost twice the With household formation in the the city overall. fewer and fewer job opportunities stock that was an aging housing in the city, in fell Population this decade, the In 1980 it it had fallen to 61%. 26% during 1960's at its lowest ebb, at 85% of income stood 41%. In 1960 increasingly outmoded by newly constructed housing in the suburbs, and an aging class of property owners who were beginning to abandon for lack their properties South Holyoke residential was new generation of of a increasingly perceived neighborhood. most And yet as buyers, an unviable original of the was still standing in 1970-- filled with vacancies, housing but standing. New Immigrants Fill the Vacuum Nineteen sixty-five the post-war history in Holyoke. Their arrival migration. "Pull" minute was due to many causes. massive urban areas as "Push" factors factors include and the opportunity to live new ethnic as a major renewal in other caused by urban South Bronx are cited like the the flow of Puerto Rico, and the The high unemployment rate in displacement point in the turning In this year of Holyoke. immigrants introduced them Hispanic group marks for many for this farmworker recruitment in cheap housing within a five ride of farmlands, fishing, and fresh water beaches. the urban specifically, More North End of Springfield (less in the mid They found than 15 miles to the displaced many 60's that South Holyoke hit the that redevelopment families. Puerto Rican held a ready supply of substitute housing and the South) and affordable number of Hispanics in South Holyoke grew from 287 in 1970 to 1,879 in 1980. What they expanding did not find source of in Holyoke employment. was The a stable and agricultural and manufacturing employment that had been their primary sources of income were sectors. paid. What also the region's jobs they were By 1979 seventy-six most rapidly able to find declining were not percent of all Hispanic well workers in the Springfield-Holyoke-Chicopee Labor Market Area worked in janitor or cleaner jobs. They held 90% of all such jobs. * Holyoke's considered expanding incomes had apartments low-grade unviable 2'Leveille, for many of housing the may have working incomes and rising expectations. been class with For those whose not kept pace, who were finding fewer and fewer that they could afford, Holyoke's housing was an opportunity to at decent rental employment Karen, least find a place to live would follow. For and hope that whatever reason, "South Holyoke Housing Development Plan", 1985. *Massachusetts Division of Employment Security, Analysis of Employment Trends: Hampden County Service Delivery Area, 1989. 52 Holyoke's housing vacuum was beginning to fill with the most economically groups ethnic depressed identified at that time. For rental investors seeking the in opportunities low-grade housing market, these changes did have some rewards. But it would be hard to appreciate the changes in the market without first discussing the role of the local government. The City Intervenes: Disinvestment, Demolition and Displacement Disinvestment. Holyoke observed The Plan for 1968 Master South Holyoke's the rising vacancy City of rates and abandonment and argued that, "As the standards of living for Holyoke's industrial workers continues to rise many old and be obsolete multiple dwelling structures will Therefore, they argued, South Holyoke abandoned." *' should be eliminated as a residential neighborhood, demolishing the old buildings to make room for increased industrial use. Community activists were successful in challenging South Holyoke as Master Plan and halting the elimination of a residential neighborhood. ignore recommendations deterioration. Instead However, that might the have City chose 53 to prevented further its actions convinced many Master Plan: City of *zHolyoke, City of, 1968. Associates, by Candeub, Fleissig and the that it Holyoke, prepared was attempting do by plan. to do through South Holyoke as a neighborhood simply "official" future. Bankers, caution, withdrew the building neglect what it had failed The Flats is predictable Meanwhile the Flats added to South to make City's housing Holyoke's problems. another millworker neighborhood just South Holyoke. had no credit that investors sought improvements. demolition in The responding with to Together they are sometimes north of referred to as "The Lower Wards". Demolition. face of escalating destabilizing above, the Official neglect areas. imposed 1961 Master Plan With South deterioration influence South Holyoke and of Holyoke in was by the not neighborhoods were abandoned, choice vacant targets for only As noted recommended that The Flats be transformed their the City. for the City the into industrial buildings these the urban was to reduce renewal programs that had come into prominence. The 1968 population Master Plan for The density the of substandard housing. The The many Flats destroyed typically only two units torn down. Flats neighborhood while City's designated recently occupied units being constructed for Between 1970 the removing developer for units with every eight and 1980 The Flats lost 41% of its total housing units, 50% of its rental units. Displacement. crowd Displaced tenants from The Flats began to into South Holyoke, where the conflagration peaked in Holyoke's astounding the attention of the nation. captured Resistance City". "Arson fire statistics won it the label, and seven lives that claimed a fire 1981 with August of to the establishment of an arson squad; understaffing of the an fire department; demolition aggressive condemnation and effort in minority neighborhoods combined with their efforts establishment against the of housing emergency shelters convinced many that Holyoke's leaders were at war with their poor successful the Despite minorities.=" city (where it lawsuit against the a full-time funding for in still standing recorded in 1970 arson squad), one new union's finally won were by 1985 there only one South Holyoke and not firefighters' half the units in all unit built that time. From Obsolete Buildings to Obsolete People It is hard appreciate in era of this declining to the confidence in economic progress reflected in the planning documents of the 1960's. see how the expectations With hindsight we can City's planners' predictions of population growth largely employment and overshot the actual growth. But perhaps, at the time, there was some justification for their conviction that the "older City's housing units.. .are of The Potential the Way: "Uphill All Tom, Harden, Thesis, Master's Holyoke", South in Community-Based Development Tufts, 1986, p.80. 55 difficult to out". maintain and In the accept such believed, bright new living who lived these in South not had come, they make room for the new and housing. However, for South the entire neighborhood. Holyoke felt plans and they "phased simply would The time to clear the dead wood and this meant razing should be future people conditions. growth of modern industry Holyoke upgrade" and Those personally threatened fought hard to save their by homes and their neighborhoods. During the 1970's the rhetoric of progress changed. By 1983, the President of the Board of Aldermen was calling for the refusal a moratorium City, "Because chronic labor force, settling in refusal of justify the for it deters Holyoke.'" housing on new housing poverty also implies an high-technology This public subsidies was subsidies for the unskilled industries explanation for used elimination of a much larger less from the publicly to source of housing these households, ie: the unsubsidized low-grade rental housing stock. "Cleaning out the dead wood" had new meaning. Who Would Buy a Building in Such A Neighborhood?: Investors Respond Harden, p.66. taken on avoid buildings and steadily been dramatically during the fell decades were Flats, they In The 1970's. the Vacancies that previous in rising their elimination of condemnation, the cheaper competition was a boost to business. had up keep could who owners property those For reduced by 66%, in South Holyoke, by 24%. competent investors For Holyoke supply during in low-grade the 1970's rental housing of shrinking combination this in Landlords and expanding demand could bring rewards. who could pick up distressed, but salvageable properties and manage them through expanding legal found that the new elderly residents on storms of redlining, arson, protections for tenants and ethnic tensions higher rents for their many years. the willing immigrants were paid the same While sellers often based the existing cash much and primarily units than the native many of whom had to pay rent for their asking prices flows, enterprising buyers realized that these older tenants would soon be moving on and the new you could say about housing advocate, rent to anybody." "One of the property. rents would enhance the value these new speculators," "They rarely The result commented one discriminated. was thing that South They would Holyoke's median gross rents increased by 144% during this decade, the largest gain of any neighborhood in the City. 57 The Squeeze: More Taking From the Tenants and the Buildings During that same period, however, only 21%. Holyoke increased increases, not with more affluent were destabilizing. causing becoming share of In this or a more case the housing did not decent sheltering serious more Overcrowding and all the problems of people living close to the edge problems. difficult conditions of these than but with a very large of the rental rent It would be an understatement to say that such attendant social were tenants either financial success environment. changes were fueling for a housing opportunity. improved financial viability guarantee Landlords ones willing to pay desperate ones, their income family incomes in South to Maintenance control and the 60-80 year old buildings the "subsistence diet of repairs" costs were "fragile" required more that they were receiving. Building Inspectors low-grade waiting to their own. were rental reported that, properties be ordered to make increasingly capital represented subsidize their operations. New Hope for South Holyoke seemed repairs, rarely doing It would seem fair to say using the generally, owners to of be so on that these landlords in the building to The baby- change. a time of fast-paced The 1980's were They were been turning 30 and seeking housing. boomers had market the up heat beginning to especially in Massachusetts, and around country, the to get Holyoke was about warm. abilities In Massachusetts, Proposition 2-1/2 limited the affordable housing increasing demand for administration raise taxes cities to of Massachusetts funding cut drastically to respond to the while the Reagan aid local for programs. A liberal governor responded by making affordable housing a key part of his program. funding was Increased available for those communities that wanted it. deteriorate The City's determination to let South Holyoke faced Community had who activists, the on mounting challenges local successfully well. as front obtained an ammendment to the 1968 Master Plan allowing South Holyoke to remain as a neighorhood, were again pressing the city to stop its destruction. Nueva Esperanza, Inc. formed by Development providing housing (NEI, Spanish for advocates Corporation "decent, residents of South with safe, in the 1982 In the as primary affordable" Holyoke. "new hope") Community a purpose housing face of was to of the overwhelming opposition from City leaders, they actually began to buy and fix up buildings in South Holyoke. ambitious project Their second and most was a 28-unit tax-delinquent property for 59 which they commitment Mayor had just from the received a preliminary Massachusetts Land Bank.=" financing While the was assuring the organization's staff that they would not interfere, a wrecking ball was secretly ordered to the site and a large chunk of the building was torn out before a court injunction obtained. was consequently demolished, but not the condemnation local of the The building before the media and was City received local and state officials. NEI went income on to develop 119 housing within residential units their 10 of low and block target core of South Holyoke. moderate area in the Their mission statement includes these goals: 1) To deliver more affordable housing to low-income neighborhood families; 2) To develop community leadership; 3) To encourage neighborhood economic development; 4) To promote the availability of appropriate community education and human service programs. Community participation this agenda. and and control are Though they began (and continue) mortar" development projects, many of efforts have been designed to give resources to determine their Harden, p.82. 60 at the heart of with "bricks their most recent residents the skills and own futures. From an outreach educational publication of bilingual community a to build social attempted to the NEI has pregnant women for program newspaper, residents are networks in which more able to help themselves and each other. the enthusiasm of participants their stabilizing impact, to annual Family Day Festival, NEI is today widely seen in the as a who recognize City leaders grudging respect of From the in its inception At success. 1982, however, many wondered if it would be just another in a long line of South Holyoke community groups fighting City Hall. City the with struggles NEI's reinforced Holyoke's reputation as a place where the poor minority residents were This, in turn, being driven out. advocates to circumvent the local housing and directly appeal lent support to efforts by housing assistance. officials for federal In 1984 NEI completed rehabilitation on 16 federally-subsidized units more and to state local government under and obtained commitments for Chapter 707 the Massachusetts rehabbing 32 program. The City's plan to vacate South Holyoke seemed to be crumbling. in built South Corporation and rebuild this In 1985 the Mayor allowed two duplexes to be Holyoke by announced that the and rehabilitate" South renewed commitment was 2"Transcript Olde Telegram, Holyoke City was "coming Holyoke. " 61 in to For investors an encouraging sign 9/5/85. Development that they intended to take advantage of. Federal Housing Assistance In the early 1970's programs provided a the federal substantial source assistance to the City of Holyoke. between 1970 units were and 1975, 739 new rehabbed under building permits for averaged 50% nearly unassisted market. programs. than that of City's real a whole, while 289 The value during public investment to the rental housing units were built these more of and 221-D3 In the City as assisted housing This significant boost Section 236 these the of years private, was seen as a estate values which project was located in South were otherwise declining.7" Only one federally-assisted Holyoke, just a hundred yards from 558 So. Summer St. This project rehabilitated 127 units for a cost of $2.5 million. Completed in buildings were 1975, the signs that South cleaned up Holyoke might remain a visible viable residential neighborhood despite the continuing destruction. This much-needed however. The federal federal assistance commitment to was short-lived, housing that had, in 26 million new units over 10 years was abruptly curtailed only five years later. In 1973 1968, set a national goal of Curran Associates, Inc., Reinvestment Opportunities: A Housing Work Program for Holyoke, Summary Report, (Northampton, MA) 1976. 62 use of diminished the President Nixon drastically federal monies for housing assistance. move The opportunities, but that commitment. The old make a project needed to of for renters placed use of an financial incentives Developers of large programs, while these owners were largely unable to do so. smaller apartment new Section the form homeowners, for profitable. to make were able projects to also in developer the on giving the emphasis committed Section 236 Program Program 235 the section monies of amount the in only not improving housing and and Grants Block Development Community housing allowance payments in 1974 was a dramatic Section 8 shift to The 8 programs that sought to enhance the effective renters moved demand of giving subsidies away from the to directly the previous developer of model of housing projects to a method of providing rental assistance directly to the tenant, instead. landlord now small, private The could benefit by simply providing a suitable apartment to a subsidy subsidized tenant. It also allowed for a deeper payment for poorer tenants. Whereas the previous programs market rents for low guaranteed lower than the rent levels did income tenants, not vary according to each household's income. This innovation of deeper, non-project three prominent effects for Holyoke's small 63 subsidies landlords. had households with almost no One: it allowed them to rent to other source and, of income, independent of thus, the deteriorating household incomes; two: allowable rent levels (since the on the were based and more expensive, Springfield metropolitan area larger, rental market) it allowed them to charge a rent above what the local market could otherwise support; and three: proxies it invited into the the federal operation bureaucracy and of even its the smallest very poor and properties. Landlords still could, in make money. theory, now In fact house the the subsidized very poor were often a better market than the unsubsidized working poor. On the other hand, landlords had to meet often arbitrary standards of housing quality and comparatively complex lease provisions. Those "work best-suited to the lawyers system", the new arrangements were bending the when the need arose. rules, and able to hiring savvy The fellow handy with a pipe wrench, responsive to his tenants' racist fears of non-white subsidy holders, and dependent reliable tenants program. On businessmen who was unlikely to the other hand, saw in the new upon word of take advantage of there were such a professional certificates a way seemingly unviable rental housing profitable. 64 mouth to find to make As financial viability managemant also increased. legal Tenant eviction proces s. of language requiring months added Appeals procedures counsel. the Subsidies came with numerous new D etailed leases contained requirements: the costs rental property, of the to important more became programs subsidy selection procedures to These and other requirements demanded a more had to be parctices. non-discriminatory prove well-documented to the sophisticated and more expens ive form of management. mediation often meant improved housing the improvements were not necessarily what Although this new for the tenant, the tenant wan ted, rather they subsidy agent. administering were made to a contractor working bureaucratic government agency, the directed his attention away new role again the From a landlord entering into a private agreement with his tenant for a large to satisfy investor's from the actual resident to a new client-- the state. to the savvy property Another source of public assistance owner came indirectly through the new Block Grants. City's designated non- Holyoke Development Corporation, the profit agent for for housing programs was the administration of under the Block Assistance Program (IAP), repairs on residential given responsibility the housing programs One program, Grants. now funded called the funded one half the costs properties Olde Interim of the housing income-qualified rents The households. not be properties could on these raised for five years. The Boom In estate developer Boston-based real 1981, a began to take an interest in what he considered to be an under-valued market. When he tried to buy some apartment buildings in South Holyoke, he found it impossible to get a mortgage. asked Nueva Esperanza, Inc. (NEI), to help him make complaint to the Massachusetts Banking Commission, redlining he began by the banks. to buy A developer's investors values', to began to the 2% charging at 2-3 times the going local bank president angrily called lender a After finally obtaining financing, buildings in 1982 per-unit price. He complain, to take note vacancy rate, of no avail.-' the appreciating the extremely low the Other market sale prices, the new housing assistance programs being offered by the state, the easing credit market and the increasing likelihood that South Holyoke would survive as a residential neighborhood. South Holyoke's (indeed all of Holyoke's) real esate boom had begun. "7 Interview with Ada Focer, 2/10/91. "Mr. Scott was impressed by the ability of a single individual, buying large numbers of apartments to single-handedly drive prices upward. "He made his own market. He could pay those prices because he was setting the comparables against which their value was determined." 66 watched with Holyokers properties at record its head. turned on reduced investors of waves as to disgust amazement that turned buying began The prices. multi-family up whole city The small conservative being was landlords who turnovers with low rent were replaced by aggressive investors intent on maximizing the resale value by inflating Minorities the rent. markets paid the restricted from premium. escalating surrounding housing While white all buildings with aging, debt-free owner-occupants struggled to rent their apartments per month, by word-of-mouth at rents below $100 next door, the Puerto Rican tenants in the newly purchased and highly-leveraged building paid over $300 per month for a comparable unit. Their often as once a year. "flipped" as through often, subsidies, or, Each time the rent was found to pay tenants were always increased and Properties term owners. not long landlords were through doubling it, either and even tripling-up. real estate industry was There was one sense in which the also feeding on itself-- in addition to the expanding retail and service sectors, employment area, which construction opportunities in and drew turn stimulated increased more households demand Vacancy rates in 1986 were less than 67 jobs greatly for to the construction. 1/2 what they had been in 1981. There ' seemed to housing inflation. be no end to the spiral Meanwhile, several investors of watched as their balance sheets recorded enormous profits. The story of admittedly an the Omni Corporation extreme example described below of the problems that when credit is easy. It is not isolated, advocates are finding in Holyoke this is occur however. Tenant story repeated in dozens of buildings throughout the City, including 558 South Summer. Where inexperienced leverage exorbitant debt burdens, properties the lacking investors acquisition result has minimal were allowed prices with been unsupportable financially services and to upkeep stressed leading, ultimately, to receivership and foreclosure. The Omni Story Directly across investors paid early 1987 $8 million young street $26,000 per at the Massachusetts. the height of 558 for 563 the real They bought 12 buildings over a period of Hartford investors Hartford's largest Zubretsky. The was only unit from Century 21 founder of Omni 25 years old when the Summer, South Summer in estate in boom and 364 units for 10 months. including South The owners head real estate Group Inc., of one 68 Postal of agencies, John Mark Shapiro, he convinced Zubretsky =Federal Home Loan Bank Board, Springfield SMSA, 1981 and 1986. were Vacancy to join Survey, At Hartford building. officer and a College. form a 1986 to winter of the him in a loan a bank Shapiro was the time and buy company Connecticut State recent graduate of Central Within two years Omni invested over $15,000,000 in 35 buildings including theose in Holyoke. held approximately 70 units Buying buildings in lots that Omni created separate business entities to hold them. each, Holyoke, each building belonged to a limited partnership In formed by an agreement that prohibited using the income from one property investor/partners violating that used to be in a Hartford property accused Shapiro of properties Hartford property. being paid Other checks with from his were issued checks he found to Clemens claimed that Omni Shapiro and a fictitious tenant. milked the property to provide on Omni's that insurance found out was residential Curtiss Clemens, a agreement. investment specialist, Holyoke Omni's of One another. for other him with cash for his investments. In Hartford, apartments must be by the certified before a new tenant can move into an apartment. city Without the Clemens claims certificate, a tenant may withold the rent. that the 20 unit property had all its certificates when Omni and Clemens purchased the resold in 6 certificates. months, In property. were there When the only the meantime the rent 7 property was units holding had been increased and Clemens felt certain that there was sufficient income to 69 cover the necessary repairs. tenants were not receipts and paying When Shapiro told him that the the rent, the partnership's venture. after bank account. sale, but the checked tenants' Rents were Clemens got back his initial being paid, but not deposited. investment he he made nothing on the Shapiro's original partner, Zubretsky sued Shapiro and eventually was able to regain half of what he said he was owed. The banks were not so lucky. purchased bank for $750,000. A for $450,000. the knowledge partners of the covered One Hartford building Omni They received a mortgage from one second mortgage was arranged without first bank the balance for $250,000. with $50,000. afterward a third mortgage was obtained property. The Omni Not long for $350,000 on the It wasn't until the second mortgage holder tried to foreclose that the bank discovered that the level of debt on the This property was $300,000 more than building, by serious capital the way, had improvements. not the purchase price. benefitted from According to any the news reports, the $300,000 simply disappeared. In Holyoke, deceit. Omni the requested Street for $22,000 of This Bank of same building New England a mortgage on the $26,000 per unit was bought only could not 563 South claim Summer purchase price. two years before for $12,000 per unit or $10,000 per unit less than the value the requested mortgage. The bank, nevertheless, of accepted At this price, the seller was able to leave the new value. annual equity on return over been have would invested his years before, equity two his own unit of $3,000 per seller had the Assuming before. two years for than he had originally paid with $10,000 more per unit it walk away mortgage and still a second per unit in $4,000 150%, a generous return even if he never saw a penny from the second The buyer, mortgage. the in equity by the building. no personal same token, had Only of bank, the involved, had taken any risks and that was all those with depositors' money. Holyoke Another Shapiro to buy his leave the equity, but dollars. approached by buildings. By the end of their meeting was amazed to find that Shapiro this owner was able to also property owner without investing closing not only he would actually was going to be pocket tens of any thousands of 4* Increasing Liabilities: Litigating the Landlord/Tenant Relationship Another major factor affecting the small property owner has been the expanding legal protections afforded the tenant under federal judicial 4 and decisions. 'oInterview Massachusetts Most laws, lawyers I spoke with Leon Barlow, 5/4/91. 71 regulations, and with traced the "revolution" in landlord/tenant law in 1973 ruling by Authority the Supreme Judicial Court on Boston Housing v. Hemingway. "warranty of Massachusetts to the This established habitability' * in which the so-called landlords were now required to keep their properies "livable" as defined by the Sanitary Code State further stated that and local health It regulations. tenants could withold their rent while the violations lasted. In 1978, further regulations deceptive acts by landlords and for deposits security which outlawed presume saw legislation that retaliation must be increases or evictions action by the tenant the put escrow This required courts cause occuring within seeking to into to the tenant. passed that is and required separate receipts accounts, with interest paid annually year also "unfair behind six any months of enforce housing to rent an codes or organize a tenants' union. The State revised stricter appeals its standards for that health court ruled that responsibility unless same Mass., year sanitary code in 1981, and safety. utility costs are otherwise specified a law 293 N.E.2d 831 regarding eviction setting In 1987 the the landlord's in writing. In procedures set when a an eviction restrictions on exactly how and further could be carried out.42 equal list has this been It makes it illegal to refuse housing to anyone, expanded. one in membership their on based Recently housing. to access allowed must be who of individuals categories protected established has legislation rights civil Nationally, these of protected categories. The above is not intended to present a comprehensive list regulations and judicial rulings. The of applicable laws, point that this is intended protect to of these new Although many easily obeyed, they improper the With the availability of legal intent and both the attention to it is expanding and against compelled is the landlord is tenant the the landlord. activities by redress, of law body to the letter rules are good do add to pay of the law. commonsense and of property the complexity management and increase the risks closer much of being sued for a lack of proper care. One landlord lawyer spoke with summed this thinking about buying rental I up succinctly when he said, My advice property to today anyone is, "Don't. 4 2Springfield Unless you are very Sunday Republican, "Court rulings have changed tenant-landlord relationships", 2/5/89. 73 familiar with the laws and can afford to hire a scrupulous management agent, it's not worth the risk. Technical knowledge, professionalism, precision and risk avoidance litigious environment. administrative take on increasing value in Although there is a still a place for personal attention to the needs of one's tenants, the modern manager of more likely low-grade rental housing will find that he is to survive if he views his tenants as potential plaintiffs than as long-term guests or trusted customers. This evolving relationship dissociation in the landlord/tenant over the last twenty-five years is illustrated in the following discussion of 558 South Summer Street. CHAPTER 5: THE HISTORY OF 558 SOUTH SUMMER STREET 1887 to 1923 After stringent its to relax began controls on housing development in the 1870's, it South Summer 558 stands at building that own. of its housing development with some then joined in The Company Power Holyoke Water Street was built in 1887 by the Company and sold immediately to Damasse Chatel, a carpenter employed at a local thread company. At the time of the sale he lived in a house just up the street. Upon purchase, he immediately moved into five room apartments also moved into Alfred Gelinas, a Sale prices, the building. years, were not recorded directly in However, a during those the registry of deeds. Mr. Chattel when he bought it. The Directory begins listing residents of 558 South Summer St. in 1915 and, judging from the surnames, the ethnic of tenants was French and German. were grocer, who the registry does note that Mr. Gelinas did assume $4500 mortgage from City there building and stayed in the new it in 1910 to until he sold one of the eight, "laborer", shop), and "employee(s)" The job categories listed "mechanic" "painter", mix (owner of of a lumberyard and machine a steamboiler works. Between building 1922 five 1915 and 1922, experienced only six out of the eight than 7 years and the sold it, the turnovers of residents. In when Mr. Gelinas tenants had lived average length of 75 there longer tenure was over 6 In 1922, the tenants included two widows in addition years. to the painter, laborer, boxmaker, and paperworker. The next Buying owner at the Phillippe Denis He only held peak of the building Holyoke's bought 558 S. for 5 population Summer in months. expansion, the fall of 1922. obtained financing through two new mortgages, one from a local bank and one from Mr. Gelinas, the seller, in addition to assuming Mr. Gelinas' earlier mortgage. building to Napoleon When he sold the Labrecque, a paper mill next spring, he had tripled employee, the the debt owed on the building. Though it is difficult to determine the exact sale prices at that time, the tax stamp values added to the debt would indicate that Mr. Denis sold 558 S. Summer for 15'. more than what he paid for it, 1924 - five months earlier. 1965 During this Holyoke's period shrinkage of economic provided some overcrowding of the previous 50 years. end of that period, the stagnation, softening relief South for the However, toward the demand for apartments turned to a serious vacancy problem and the viability of the entire neighborhood was put into question. In the meantime, this period represents almost a golden age for many of those who lived in the neighborhood. Mr. Labrecque, also moved the new owner of 558 S. Summer in 1924, into the building-- to an apartment on the first 76 floor. lived there for 9 years until his death in 1933, He When she died, her while his wife stayed on for another 11. the property and son, a resident in the building, inherited complete Labrecques made substantial renovations in 1927. 1948, there were only 21 until the next sale in it was In 1930 Labrecque's ownership. From 1927 turnovers. the only 3 years. In and 11 years in building peaked in to 7, 9, 5 years, expanding 1935, it was the that long during grew quite of tenure average length The records and suggest apartments of turnover the Labrecques' Water utility years. ownership lasted over 25 the In all, it for still another 5 years. ran 1940, 1945, and 1948. The long 1960 with an the tenants in tenures of According to one tenant average of 13 years. (1948-1965) the reasons for most common the turnovers in building toward the end of her tenancy were either for older tenants moving closer to their children or younger families She also recalls that, at purchasing a home in the suburbs. most, twelve apartments.'V children Judging lived in the eight from the City Directory, 3-bedroom there was always at least one single person household in the building. If seven apartments held were 15 adults little more couples, then we can assume for a total than 3 of 27 persons. persons per unit. there That yields The age Conversation with Mrs. Wilfred Desmarais, 5/23/91. a when apartments in that same neighborhood averaged over 20 people per apartment seemed hard to imagine for a resident of that later era. When Ray Marion bought the oilman with his own business. investors in the building in 1948 he He was part of a new neighborhood consisting was an wave of of young businessmen who bought several adjoining or nearby buildings from aging landlords or Summer their children. He found 558 S. St. available for sale when Napoleon Labrecque's son decided to return to his native Canada. Marion's sister and her husband moved into the Labrecque's apartment immediately and they stayed there until Mr. Marion sold it in 1965. Marion kept an office on Main Street where the rent could be paid once collect. can't a week, Marion's or when Mrs. Marion sister/tenant, Mrs. remember problems with came around to Wilfred Desmarais, rent collection, much less a single eviction, during her seventeen years in the building. These problems, according to by the traditional those who were the landlord) tenant recruitment process, in which only personally referred by existing were Communication among related often hot Mrs. Desmarais, were avoided considered the tenants or had lived summer afternoons. was high together for afternoon gatherings on 78 the some time. each apartments. where many the back porches Tenants awnings to protect their section for tenants (or bought were There were during the their own of the porch and they sat below. children played in the yard sipping iced tea as the family member in the building, the landlord was also With a assured a in those services of an to emergency calls discussed issues to line direct gatherings. contractors the by and he after the small repairs to windows, doors, linoleum, himself. etc. "quite handy" himself Mr. Marion was the tenants. and yard work was shared Cleaning from Mrs. Desmarais. looked would respond plumber who experienced the primarily in consisted Maintenance back A repair jobs few major and these porches, included the complete the the Everyone had their own key for maintaining roof the tenants were kept and where the fuseboxes were responsible renovation of and and hallways installation of storm windows. to the basement required outside or gas their oil stoves themselves, including hot water boilers. Rents were $8.00 $10.00 in 1953 after the hot water was centralized and some The rent did major repairs had been made. that Census until the bought it next owner annual rent at in not change after 1965. for South Holyoke reports median income With total increased to and were per week in 1948 $520, the rent/income The 1960 at $4,914. ratio was only 10.6%-- very affordable by today's standards. In the meantime reliable income to "my rule of the property continued its owner, Mr. Marion, to return a who claims that, thumb was always to make a twenty percent annual 79 return on my investment". exact figures, but, Mr. Marion would not reveal the according to the registry of deeds, Mr. Marion paid $7,000 for the building and immediately obtained a $10,500 mortgage. seventeen year This he ownership. Assuming a self-amortizing note, year have been $1,063. paid off sometime during his 6% interest on debt service his annual Collecting over $4,100 a 15 would in annual rents, the balance available for operating expenses was over $3,000 or almost 75% of the additional gross income. mortgage capital Assuming the paid for all $3,500 in the major improvements he was reported to have made in the first three years, Mr. Marion could count on this balance to pay for his expenses and to keep whatever was left. Mr. Marion low insists that his vacancy rate and (2) keys to success were self-management. (1) a Though he acknowledges that the process was very demanding personally, he insists that buildings full he was and he did maintain a decent return. reason been than he "had which address, only once 1947 and 1962. so long most of the kept work himself, of i'.'He may of rising annually surveys the to have also vacancies. the recorded a vacancy In 1963 and as he His sale in 1975 was for no other grown tired feeling the pressure Directory, able, The City residents at each in any unit between 1964 the Directory reported two **Interview with Ray Marion, 5/15/91. 80 Of two of the households that left year. vacancies in each factory in a local shoe lost his job left when the father that one Mrs. Desmarais remembers those two years, during and the other when the elderly mother died. 1965 - The Present However, the late 1060's were 1980's in this neighborhood. a as early characterize the 1970's and depopulate South Holyoke remembered efforts to and City-led abandonment, arson, Demolition, period of little change the despite ominously rising vacancy rates measured by the 1970 census. nearby South lived in His to a couple who 1965 Mr. Marion sold 558 South Summer In did sale not however. property, the building year, 6'4 mortgage. Dube's $100, subject Roland and was covered Due to Marion mortgage. Sawyer, held Ellen but the health problems, the year for following property the to the Marion's twenty by Mr. promptly moved out His sister to move in. resold the in the interest According to registry records, the full price of new owners failed all from remove him Dube. and Margaret Hadley, Fernand The the property under new owners, years. for 6 They also did not move into the building and their ownership witnessed a period rates. vacancy vacancies year. One of sharply increased turnovers According averaged over household that to the City two out of the left in 1970, and high Directory's survey, eight units bought a home each in nearby Willimansett after having lived in the building for over 27 years. The Sawyers sold the building in 1972 to who continued to struggle with time they sold it again new the high vacancies. in condition.. .six months from teachers Mr. who at Holyoke. 1975, it condemnation", owner, Charles Desmarais Desmarais). was his owned up partner to By in the "poor according to the (no relation to Desmarais and one time another couple Mrs. Wilfred were school 36 units in South They decided to purchase 558 because it was close to the other buildings and this made the maintenance easier. The City's plan to turn the neighborhood park did not deter them. the drastic shortage "Despite of rental them." The large were in especially high demand moving into the purchases, into an industrial the talk, we could units. We didn't three-bedroom units in by the new neighborhood. Unlike see believe 558 South Summer larger families all their other 558 South Summer was acquired by simply assuming the existing mortgage. Their general plan for each of the buildings they bought at this time was basically this: Step One: Buy buildings in trouble but still salvageable for as little as possible; Step Two: Make improvements to vacant units and rent for as much as possible; Step Three: Wait for long-term "elderly to move out and repeat Step Two; 82 French" tenants When Four: Step use the then adequate, flow is repairs (eg:roofs, porches, boilers, mandated five year limit expires, raise substantial more make to program improvement residential City's After cash etc.) rents to market levels. in the discussion about This illustrates an earlier point Even though household income was general trends in Holyoke. not keeping pace with the costs of providing shelter, it was still possible to increase rents as long as those households to pay a larger percentage of their income for were willing desperate country, such housing where bolstered the rental remained. They to to unable or unwilling cities emigrated to opportunity an like Mr. to his others, where doors their open Desmarais and profits make the those households provided investors market and partner being demolished around low-rent units were As rent. the new immigrants, had failed. much of two investments. years investments Marion generated by plumbing. and old profit spent from their After that the income was more than sufficient The key to success Mr. little they saw their time and the first themselves and repairs replacing floors their summers The first to cover smaller all the They did expenses. Retained buying other went into earnings from properties. for these investors, as it had low before them was the cash flow of 83 vacancies. the property. been for Income They was never refinanced been their properties even paid off. "cash out" on because Mr. after the Desmarais argues that their properties, despite the the interest rates on mortgages had they couldn't tax advantages mortgages had been during their time in business. so high They reasoned that interest payments only cost them money. 558 South repairs Summer received during the building. a number 10 years that The roof, the of badly Mr. Desmarais needed owned the windows, the floors, and the rear porches were replaced with the help of an assistance program provided by the City Corporation. thourgh the Olde "All the major Holyoke Development repairs had been done when we sold it in 1985." It also Nineteen experienced a seventy-seven eight unit At least two building. significant shift welcomed seven Six year at addresses vacancy appears for the in the tenancy. new tenants of these with of these households in Spanish surnames. were living the embattled Ward to the One. following five years, previous Only one after which the City Directory has no record. The practice new of letting the tenants didn't work, existing tenants according to weren't very good at "We had some trouble with bad tenants professional screening service screening" new couldn't reduce service to Desmarais. "We applicants, he says. and we later used help." the wear and recommend a The screening tear that these new The new households paid households brought to the building. had replaced, was still they smaller households that than the older, more in rent It in services too. but they demanded more possible to make a living with the buildings, but it was clear that increasing liabilities from lead paint and other hazards, were going to make it increasingly difficult to manage with offer in 1985 to twenty apartments) their buildings of buy three was, therefore, partners received two that these great surprise It future. such housing in the an (holding By retaining a at over $9,500 per unit. unit two year balloon note, they still were able $2,500 per to pocket over $7,000 per unit at the sale. We couldn't see how since Especially He himself. he he could wasn't make a profit going to not only underestimated the on them. manage them fragility of those buildings, but he also was depending on increased the market rents that couldn't bear. just Not for long.4 The new owner, Mr. Sheedy, was not investment strategy. Information Registry of Deeds, however. willing to discuss his is available from These indicate that the the banks had more confidence in the value of Mr. Sheedy's investments than did mortgages Mr. Desmarais on Holyoke his partner. and properties for the "Interview with Charles Desmarais, 5/15/91. 65 Examining his period between his first Holyoke property 1985 when he bought 10, January to November 1, 1989, when he added a third blanket mortgage to his entire Holyoke holdings, I found that the outstanding debt on his buildings of as November 1989 properties that was on $2,150,000 in mortgages. This bought earliest only four for $921,000, the He told one can additional that the not account capital that for the Sheedy debt $5,500 has he years before. owed on the unit. The St is $15,000 per 558 South Summer building at tenants interested buyer totalled per borrowed unit since in the building was bought for $9,500 per unit 5 years ago. The management contracted out to firm, but now it's of the properties a "cut-rate" local managed through was property originally management Sheedy's own company. Residents I talked to in his buildings say that requests for repairs go unanswered for months at a time. 558 South Summer St. have begun witholding The tenants of their rent with the help of local Legal Services attorneys. According have Their to the not received bank holding interest discussions with Mr. the first payments Sheedy seem mortgage, they for several to have months. failed to reach an acceptable agreement and they are currently seeking to have the properties placed in a receivership. The bank has begun negotiations with a large property management firm and the likelihood is that the properties will be foreclosed and sold once the buildings are stabilized. 86 Lexington, Massachusetts. address as lists his known whether he had any real estate to Holyoke. experience before coming It's not or property management obvious question The rental Holyoke's in interest whether his is He Sheedy's background. about Mr. known is Not much properties like Mr. Shapiro's, from the availability of risk- derived, free credit and the promise of pyramid-like leveraging. of 558 The deterioration Mr. other of St. and South Summer Sheedy's buildings attracted the attention of the owner of buildings that stand on Street (NEI). either side of his South was That owner property. Esperanza, Inc. Nueva tenants and met with for NEI An organizer their Conversations solutions to the crisis. lawyers to discuss Summer with Mr. Sheedy and an examination of the building, together members and utility of tax with reports the group of that company liens, did Mr. Sheedy capacity to manage the building. convinced not have the This "Group" was concerned that something would have to be done quickly or the building (and possibly those on either side) might be irretrievably lost. The next step was to their intentions. the building. risk. and try to gauge This brought a visit by a bank officer to He was "shocked" at the state of the building and was concerned at some contact the bank that their interest in the The Group then met to buildings was determine what the likely course would be for the banks and to see if there was then turn the buildings over to them at a nominal The bank large price. instead decided to seek a receivership through a property properties. but and to foreclose the banks they could encourage some way management The firm that bank was unwilling handled NEI's to commit any further its stated intent was to allow the receivership several months to stabilize the buildings and clear up any serious health hazards before it foreclosed. This bank had also just committed itself of the financing of another NEI across the street from 558 felt that commitment interest housing project with units South Summer Street. in that to preserving project 558 South might Summer feeling was confirmed when they learned put up to a large piece The Group enhance their Street. That that the bank would $250,000 for financing the receivership. As I write this, the management agent is seeking liability insurance to cover the properties. NEI's interest commitment to South Furthermore, development It property would choosing to unless it was residential the stems preserving existing housing Holyoke. organization in be hard demolish there is little their resources within to imagine a residential completely unsalvageable. "density" or competing from this building Considerations of land-uses are secondary. consideration given to the of housing or neighborhood amenities that might attract more affluent residents. 88 The focus is on providing In all the greatest support for those in the greatest need. housing their the benefits and thus contrast to another non-profit households lowest-income the to provided advocacy role This redistibutive, possible. sought to have they deep operating subsidies the numbers of maximize to date developments sharp is in housing developer in Holyoke to be discussed in the next section. The Evolutionary Process The illustrate the evolution Originally South Holyoke. investors were forced 558 South Summer Street of rental property investment in years at last seventy-five by owned by owner-occupants, these to their proximity These earlier landlords were tenants as neighbors as well. a reasonable profit by simply able to obtain from moving out. tenants small relate to their portions of landlords employed safeguard their Earlier tenants for income and informal investments. keeping their paid relatively These their rent. personal They put mechanisms to a premium on personal contact. Whereas Ray the same Marion put his sister into the building, kept tenants for long periods, worked in an office down the street and sold oil to others in the neighborhood, later investors served. were much less connected to the neighborhood they They were their tenants from out of and often town and knew little distrusted them. 89 This about evolution reached its pinnacle demonstrated personal in little the ownership interest contacts with in of Mr. Sheedy who effective management tenants and other members of or the community. Significantly, year Sheedy bought before the new tax the property laws would wipe supposed incentives for this investment. in 1985, one out much of his Perhaps he was not simply looking to shelter income, reap speculative gains, or cream off refinancing proceeds. managers and his deterioration of thoroughly failure his Nevertheless, his choice of to respond buildings unprepared for the to the indicates that rigorous demands of serious he was a rent- driven rental market. While while Desmarais used Desmarais kept in Sheedy's tenants had kept costs down by little debt, close Sheedy loaded touch with never heard of him; doing his his it on; tenants, whereas Desmarais own repairs, Sheedy hired a low-budget manager. In order to be successful Desmarais vacancies and turnovers. and prompt attention to needed to reduce his That required tenant satisfaction the needs of the tenants. Still property owners during those years were finding the business difficult to maintain. edge in order to As tenants were living closer to the make their rental payments, collections became more difficult and, as the overcrowding took its toll on the buildings, maintenance costs soared. 90 The rewards for hard work for these traditional investors were shrinking and they began to wonder whether the headaches were worth it. market and tax credit with the familiar enough like Sheedy were New investors lucrative opportunities laws to see available despite the increasing difficulty of managing lowTheir rental properties. grade market the into entry allowed traditional owners the escape they were looking for. traditional The grew market owners' retreat from the low-grade rental of out worse. far the problem has made investment this particular However, it. investment would replace form of other form Perhaps it was inevitable that some conditions. of deteriorating of history long a By redefining the investment value of these properties as a tax those collateral, generally commodity, appreciating an shelter, more who skilled attracted were financial in effective property management. had property unwilling prepared management a skills had of were markets than cost- gotten like piece invest to In the meantime, Investors to return. or those who and were out Sheedy for the resumption of business-as-usual were ill- in a rent- driven market. These under properties the best of had proven very conditions. difficult Their new owners manage to not only brought few skills to the problem, but they had also created further problems by adding on Resale became nearly impossible 91 layers of unsupportable debt. without foreclosure. With noone willing them to buy out at any price; possibility of being able to work the problem through; new owners had taken these no with these properties down a dead end road with no way to turn back. Though the extreme a case of 558 South Summer Street convincing illustration in traditional role of low-grade of the rental the changing real landlord as the renter household one to contribute to the availability of rental increased. opportunities emphasizing further the use Those pattern estate. service to the tenant was weakened by the making an example of this evolutionary process, it does offer investment of may be As weakened of their took the rather than as a home to their tenants. 92 a declining ability operating costs, advantage traditional buildings the who provides properties for marginal who of as an profitof these role by investment CHAPTER 6: CURRENT CONDITIONS AND FUTURE TRENDS When The Music Stops surge of residential real estate development Northeast, the inevitably had demand. the market overshot continued the combined with economy empty rental units. originally of newly-built apartments Forty-six percent rented still not were in 1988 Northeast included units of the relatively These sale, were then rented out when they failed to produced for sell. housing led to a glut of of product--condominiums--which, housing A slumping delivery of units put in the pipeline years before, new All over the the mid 1980's could not last. boom of The 3 months in the after This was the lowest rate in at least 8 years. completion.* renters changed their addresses to take advantage of the As soft buyers' market, moving up to accomodations in the newly apartments constructed process eventually most the left the filtering marginal properties condominiums, and unoccupied. In some nearing sections throughout Wards "How could Holyoke Plywood-covered 25".. to wanted of the vacancy windows began rates were appearing Many landlords whom I talked One and Two. "to kick themselves for not getting out in time". I have known?" they often asked. They 4U.S. Bureau of the Census, Current Housinq Reports H-130 and H-131. 93 saw series themselves as losers without a chair their holdings. willing of left when the speculative "music" stopped. Many their losses by selling off pieces of With very few buyers, landlords were often to simply give mortgage. a game musical chairs, trying to cut were in Even that up title in exchange for has been difficult a second to do, especially when the property is in very poor physical condition and has a very high vacancy rate. simply is no one One investor claimed that willing to buy these properties there at this time, at any price. Tenant advocates in Holyoke estimate buildings are in some form of serious Everyone I spoke years of experience, were represented that over 50 with, including recount other properties financial distress. landlords convinced that just the tip of the rental with over 50 these properties iceberg. "just on the brink" They all could and likely to fail in the coming months. Overleveraging was factors offered by mentioned as only one observers for Overleveraging does have capturing the interest of the the respond to the real estate unique large and institutional lenders. investors the How changing in a series of crash. effect, however, of influential players-- they and market their will debtor have an important impact on the future of South Holyoke and the City as a whole. After a discussion of lenders' strategies this chapter examines investors' strategies and, finally, that of 94 Development Corporation, a Olde Holyoke well-tuned are policies whose developer non-profit housing current to the climate of conservative government and declining commitments and plans policies household. Their the current crisis low income the very housing of to the for responding to should be instructive of the future role of public officials in many other localities around the country. The Lenders' Options increasingly active lenders become With no wish to own properties. exchange for renewed commitment If payments. foreclose England a and sell the attempted to in the fates of the owner by properties. auction owner where service or defer it bank fails, the that these these troubled properties, reduce the debt the bank agrees to the mortgage payments, "workout" with the seek to reach a they first timely their in behind fall As owners off the make to may seek When the Bank foreclosed in to of New Omni properties in 1990, only four out of the six parcels brought a price there family accept. they were willing to have been few such rental properties. foreclosure Perhaps that is why auctions of multi- Buying properties back through a 95 holding company, as the Bank of New did, England is considered a poor option by bankers I spoke with. 'The remaining option is ask the court to appoint investment in the and the receivership. on building until to receivership means to it option protect bank may a receiver who will protect they can sell it for a better price. holding The without their safely foreclose Stabilizing a property and accepting offers the lender his investment, liability, a the relatively safe while waiting for the market to heat up again. According to one banker, the decision workout, file for receivership, or calculation of the various to stay in a foreclose is based on a returns for each strategy. For example, where the current market value of a property is one third the value of the guarantees interest mortgage balance Without payments on balance, a one half may seem the best other hand, the property, mortgage a change the improved in management, management that spending $3,000 team would forestall original deal possible. terms the likely to further deteriorate in value. conclude of the owner may appear incapable despite workout that per On the of managing the of the workout. property may appear The lender may thus unit under an anticipated a new $5,000 per Although a former Massachusetts banking commissioner did say that many banks are, in fact, buying their foreclosed properties at inflated values. In this way the banks' balance sheets appear healthier than they actually are. 96 unit deterioration in property value, yielding a net savings money In this scenario, spending more of $2,000 per unit. makes sense. Though the lenders, as I have said, prefer not its own management team, does not the bank receivership, Under own property. to hire foreclose and conceivably lender could assume ownership or liability for damages arising out of the are severely reducing their exposure to lead paint insurers claims and new legislation obligates the banks to poisoning remove property At a time when rental operation of the property. all hazardous property, the banks are especially rental properties as these. to pay thousands of dollars can they before wastes resell wary of owning such a old In fact they have been willing per unit per year to subsidize the continued operation of these buildings as they wait for the market to improve. how this operated in We have seen the case of the property at 558 South Summer. But what happens to properties hope to recoup its losses? when cannot the lender when adding another $3,000 per unit will not forestall deterioration and the lender refuses to make additional investments? testimony given by its State Senator, Holyoke housing and the judge, Holyoke has suffered vacuum in management" to legislative According Hampden activists and County housing a great deal court recently from "a arising from bankrupt 97 tenants, investors and liability-conscious bankers leaving rental properties without basic services. *a In one we of these cases, during the long period in which searched for a perhaps irreparable toll heavy, and arson. receiver, the buildings As a result many suffered a from vandalism and were and still are condemned.** The profligate lending major role for lenders in housing. Although the of the mid-1980's has ensured a the immediate future of Holyoke's soft market has put pressure on property values to settle back to a price level more in line with the actual cash resist a flow of the property, the banks may decline to prices that are far below their current investment. We have seen in the case of 558 South Summer how Mr. Sheedy was willing to sell his building for just the **The Massachusetts legislature is currently considering an "Act Clarifying the Powers of Housing Receivers". Support for this legislation comes, in part, from the difficulties that receivers have had in obtaining the capital necessary to run a building or the protection from damage claims that exceed their insurance coverage. These problems have been addressed in this bill in two significant ways. One, it grants the receiver the right to place a "priority lien", which allows the reciever a first position (ahead of the banks and other non-governmental lien holders) on the assets. This would provide the receiver some guarantee that the money it spent on the property for the purpose of making necessary repairs would indeed be repaid. Two, it would limit the liability of the receiver to the proceeds of its insurance and "in no instance... for negligence". 'Glassman, Rick, "Written Testimony in Support of 3/15/91". Western Massachusetts Legal Services, Holyoke. 98 S.627, debt prices are that is Mr. Sheedy like investors leveraged him than to The combined effect of dozens of highly on. simply holding at a Selling buildings. more expensive been would have price lower on his bank held that the effectively set by the banks who control the debt. the housing, rental low-income Holyoke's investments in substantial with institutions financial large As banks are carrying an unusually large share of the financial future of in the risk market. Several the beyond portfolio the same bank. Neighboring buildings may be put borrow $1,000,000 a creditor; $1,000 you've got a partner," could this case. apply in on mortgages with neighborhood will treat a delinquent neighborhood differently Though it is hard their investment in least the possibility that closely with income housing, at if Large lending in the building how the a neighborhood-based is at begin to developers least until their interests were banks will a neighborhood, there some banks will 99 and you've loan on a building in to predict calculate more than "Borrow buildings several institutions alone. old adage, The or abandonment. vandalism, arson to to fall victim bank allows one building at risk if the that question. in property immediate loan their for implications rental properties in the same neighborhood may hold loans from got has property distressed take over a decision whether to step in and Their housing private, rental Holyoke's of work low are secure. In any event, as long as other investors are unwilling to step in and current owners fail to make interest payments on their mortgages, the banks will be forced to carry a great deal of the burden of supporting these properties. Beyond the Bust: Investors Adjust to Rent-Driven Financial Management Eventually, everyone bottom out and a low-income housing. expects, recovery will the business bring new Decreasing operating deficits; will tenants seeking vacancies acquisition prices cycle will will reduce be lower (in real terms); credit markets will re-open; and some investors may again find that it is profitable to operate low-grade rental real estate. The underlying problems will disappeared however. It will still be expensive to finance, insure, maintain and family apartment building. what they saw ahead secure a Responses were inner-city, from investors asked A common working with low-grade rental rarely response from many investors housing was lead-painted, not have optimistic. that they were "looking to get out of that line of property" or that they were "seeking to upgrade (their) portfolio". Several successful entered the market and had cashed appreciated. investors I had spoken when buildings were very cheap, in on those investments when with had as now, they had I asked them if they would encourage anyone to 100 new avoid buildings to investors had deteriorated too far. or that risks of low-grade rental told me representing landlords small One lawyer housing. who drove They emphasized that the of the to own much it dangerous being sued made that legal costs; drove up maintenance and out good tenants and paint; lead with held "bad" tenants that central heating; lacked They encouraged Most were skeptical. price for a building. right assuming they could get the get into the market now, who specializes advising has been that he in investors to stay out of the rental market unless they could afford a very good estate tax of real shelters", said loss "With the management agent. one management agent, "investors will need to to be very conscious of their costs. And costs for the marginal that Now these properties are high." opportunities profit-making for Holyoke's low-grade rental properties are gone, what are the prices and more cost effective will always search for lower happening. ways to manage them. To some extent that is described the investor of with lots tougher they Investors benefits of investing in these properties? "real" managers being poor property managers. can cut costs as a current situation However, there and still One "shakeout" bought out are limits to by how much maintain a building for the rents that tenants long term. Similarly, there are willing to pay. is a wide range of However, the tenant 101 can not pay more than he or at the she earns. lowest end particularly lowest on expenses Owners of rental properties that sit of the quality scale sensitive to the and the earning potential income scale. their How sources are going of investors income in to be of those view their these rental properties are important keys to future investments in these properties. Based on the 1990 operating budgets for five poorly maintained buildings with 38 units in South Holyoke, I have developed characteristic operating what I believe budget for a budget includes hot marginal rental cooking fuel. ** reflect the By water likely building Allowances for overall expenses property in but no reducing the maintained would equal to be a heat, costs and of Holyoke. heat, This electricity maintenance expenses running adding electricity the a more Section and or to properly 8 Utility cooking fuel, the for a two-bedroom unit in such a building approximately $3,800 per year. This is in line with other apartment buildings whose managers quoted figures between $3,000 properties. at $5,000 vacancy and $4,500 per unit for comparable These did not include any deleading (estimated per costs or apartment), mortgage replacement reserves. The Community Builders, Budget", 1988. Inc., 102 interest payments, Neither do "South City they Housing 1989 costs of include the be which would major rehabilitation needed for any building with a long history of neglect. landlord For a mortgage), (without a below the line is per year $3,800 clear" "free and the property who owns which the property must suffer or he must lose money, either in his unpaid time or the infusion of cash. Assuming that debt at 10%/year, the resulting the unit carries $10,000 in interest payments would increase the rent by over $1,000 per The breakeven rent that year. have to costs facing today's $400 per month. charge is are the These investor. expected operating that covers these is the costs and supported with them."" living rental units that must by the households the rent paid a still allow him Holyoke currently obvious challenge. approximately 5,000 unsubsidized can Finding tenants who income? What about his pay a rent profit the landlord would has be who occupy It is also estimated that 1,750 AFDC households are in them, most of Holyoke and South them in the adjoining Churchill area.52 Even with doubling and tripling up, which one housing population represents demand for advocate a significant unsubsidized rental *'Donahue Institute Housing Study", 1989. estimated for at portion of units in Governmental this the tenant Holyoke's lower- Services, saDepartment of Public Welfare, "ET Managerial Month of July, 1990, Holyoke". 103 30%, "Holyoke Information-- grade properties. A household of 4 on currently receives $8,016 per year. income At for South Holyoke should The median for rent, affordability housing Public twice ratio for household be approximately $8,600P4. $400 per month an AFDC household income AFDC in Holyoke would pay 60% of their HUD's recommended total housing costs maximum (30%). activist in Holyoke familiar with the Department of Welfare's efforts to place AFDC households in rental housing states that the department's Placement Prevention Program is typically placing households in that rent for 60 to 90% has actually surpassed who has a of their income and, reputation for 80% (and his Department of their Welfare in these often has welfare households rent one of his apartments rents range only between $375 and $525 of Public units One landlord providing decent units income to and on occasion, their monthly income. neighborhoods reported that he paying One officials in per month). Holyoke report that there has not been an increase in the payment standards in three years and do not expect one in the forseeable be reaching the limits future. This suggests of their poorest housing. that landlords may tenants' abilities to pay for decent It may also explain why the conventional wisdom is Conversation with Department of Public Welfare supervisor, July 1991. 54Extrapolated from CACI's 1988 Sourcebook of Demographics. 104 at least is little hope income scale, there higher on the slightly is to those can rent Unless one the property. their income financial failure maintenance costs and defers adds to the to and triple-up only Allowing them to double risky business. of 80% of to pay are forced households who Renting "get out". or holdings one's to "upgrade" for improving cash flow. is just getting a little bit worse. a No longer will in operating losses proceeds. No longer will No longer estate. losses for their operating They have already fully allow cover their refinancing government allow with can investors compensate generous exploited the gains-on-sale. increased household and desperate housing needs of a displaced immigrant group. No government for banks investors to reap tax benefits from their passive losses in real income federal the income on with their profits pad or to housing rental low-grade investors riding been have They profit. substitutes that are now gone. individual and running properties with negative cash flows while still these rental making What is strange is that have been buying 10 years, investors for over anything it If new in this situation. There is nothing those maintenance, can longer they housing programs with buildings suffering expect to find expanding operating subsidies. from decades And of deferred investors can no longer expect to collect rent without paying for repairs (even were 105 the courts to allow it). Forced to properties at support a operate on the lowest significant a strictly cash end of basis, rental the rental market portion of the households cannot at the lowest end of the income scale. Investors are responding finding a way to them. trying "making to gauge it" Returning to the old adage investors report their criteria as "location, and economic reality the get rid of likelihood of another by "being one lost". of real estate investment, these three most important investment location, and location". Investors seek buildings where the "scare away this upgrade their properties or to Some are neighborhood to surrounding neighborhood will good tenants". They believe that there not are still some opportunities for the investor who buys wisely in a good location successfully. market to will be and is But the able to "clean-up" emphasis here is to the property move up in the a higher grade of apartments in which the tenants better able to afford the costs of their own housing. Olde Holyoke Development Corporation This philosophy is nothing new development corporation, Corporation (OHDC) in to the non-profit Olde Ward One. Holyoke housing Development Although nominally a non- profit corporation, this organization strictly observes bottom line in its real estate 106 activities. the Eschewing operating subsidies for minimum strict imposing time income market cost. At they are minimum, at the lowest 40'. of a $400 per month with largely unaffordable AFDC to even while charging some of the lowest rents in recipients, the for requirements income tenants, OHDC's units are designed to operate possible the same their apartments while at Their City. has Courchesne, Dick Director, no apologies, however. more to provide failing criticized for shouldn't be and it of subsidized units a high number Holyoke has When people start subsidized housing to the very poor. demanding that Holyoke do more, I ask them, 'What about Why can't they contribute a Chicopee across the river? number of that have the them poor people that Holyoke has and I tell they if doesn't Chicopee say that They little?' provided more opportunities for poor people in Chicopee, then they would move there too. Holyoke does have a high second only one to Boston in the of the highest State. However, it percentages of AFDC housing. subsidized units, percentage of subsidized According to DPW also has recipients without officials, few of these households live in OHDC's Ward One neighborhood. As the lead housing developer years, OHDC is likely to have 107 for the City for a significant over 15 role in the future of the rehabilitate housing policy. City's Their efforts to Ward One are widely regarded as successful and although that review is by no means unanimous, most business and government leaders with whom I spoke were impressed with its work. by who have been distressed in the Even those the widespread demolition caused in Ward One are and displacement that OHDC expressing reluctant interest in the One affordable housing developer OHDC model. past told me that housing sponsors are increasingly asking him to find ways to structure deals without OHDC. new In the using of era operating rent-driven investment, the OHDC model may Holyoke's strategy, as subsidies, rental like property become an important part the model for how of Holyoke's housing problems should be dealt with. Efficient, cost-effective and profit-seeking, OHDC is seen as unburdened by speculative the cheapest way to provide affordable housing to the greatest number of residents. is often contrasted with Esperanza, Inc. (NEI) the development efforts in South competes for scarce CDBG funds. funds nearly operating all Holyoke The of Nueva which NEI, in contrast to its properties subsidies. with with state search for housing It it OHDC, and federal solutions in the newest of Holyoke's blighted neighborhoods-- Churchill-has there. already led to the development of some OHDC properties We have already seen what NEI's response has been in the example of 558 South Summer St. 108 What follows is a brief the OHDC model and discussion of responded, in how it has its way, to a failed rental property in its local Ward One. cities a model as began OHDC 1970's. in the program Their initial strategy was to start at the perimeter of Ward At first they were able to One and work toward the center. they got to the middle, prices were almost $30,000 per unit "bad" according to neighborhood, for the of the Omni problems causing were who tenants number of and held a in many instances physical condition One Courchesne. worse in were they expensive, more remained were buildings Though the afford them. and they were unable to that time By the $3,000 per unit. at less than buy buildings buildings discussed in Chapter 5 belonged to this group. combined with the properties and the deteriorated condition bad tenants its foreclosed and to buy decided OHDC to auction, it brought New England of Bank the OHDC and to of irritation a source was When tenants. rehabbed rental one of OHDC's previously sat right next to It it without knowing how they would eventually rehab it. The normally likes on around," to buy a tenants which building, tenant relocation restrictive money with building came fixing the laws. building said Courchesne. than is due to not expensive were consequently and "We'd rather spend our moving the tenants Since they had no specific plans to begin rehab, they were under no such obligation. tenants how OHDC evicted 109 for The bad on-premises drug The "good" rent. non-payment of or arrests possession better units at equal or better rents. tenants were offered Now the building sits boarded up and is kept secure. being landbanked. There plans current an for like opportunity There will always Cranston-Gonzalez or something. kind of housing program. no for waiting We're development. are "It's be some just a matter of waiting for It's the right opportunity." That meant OHDC buildings with they waited had to put up $156,000, then virtually no rent for the tenants for almost to leave. manage the a year Do the while existing properties throw off enough cash that OHDC can use the extra income to capitalize such projects? No, according to Courchesne there isn't that much cash from these properties. They have good reserves minimum, around like these outside the rents $400 per month. contracts. OHDC has a drafting and design This income is are kept at The capital comes not from other housing inspections, clients. and the for projects projects, but from lucrative sideline work for banks major the source doing and other of their capitalization fund. Though they have no idea where come from getting projects for the Omni building, the money will they have things done with very little expense. funded by major eventually a history Though large programs constrain the amount of cost-cutting that is possible, the philosophy at OHDC is 110 of to roadblock" that "use every legal means to dodge every legal "Currently costs money. for a two-family so That's because (Courchesne is marketing, drafting, design, lawyer), legal are in-house-- the costs much of costs. in construction under $100,000 put up we can a construction management and development. Another reason such low costs is the administrative support and as beneficiary of a each year, funds project. 15 - did. market put The this For instance, if units would 20'. ." But things have changed, according is no longer possible for all their charge rents of their place, the was not in have to rise an average of it once of city large commitment of CDBG need not OHDC's staff expenses to the individual subsidy they get each As administrator for a number year from the city. programs, and tenants charge projects why they can to Courchesne, and OHDC to do the kinds of acquisition prices of it projects the the units on the rehabbed price of a property well above what a potential tenant or home buyer would be willing to spend in this neighborhood. "In 1978 we bought two single family homes and an eight unit block for $17,000. We did some moderate rehab and ""Though this is a kind of operating subsidy, it amounts to only a fraction of the average Massachusetts Chap. 707 operating subsidy of $500 per unit, typical of NEI's properties. ill We then sold the single-families for $10,000 a piece. got them program and into a finished the rehab job themselves. The large block was then rehabbed for only $10,000 per only are the Courchesne, they are units too but the great. $70,000 and more expensive, in worse condition. properties that had same neighborhood been loan But you can't do that any more." unit. Omni home improvement where they borrowed $10,000 more for each unit apartment Not low interest, In also been There were other up for auction price that one case, complained the in the the bank wanted back taxes had equalled the building's condition was such that it might have required demolition at a cost of $130,000. $200,000 was too much for an empty lot, according to Courchesne. the one building that they case of the In did buy, they paid $9,000 per unit for a building that they expected would cost over $15,000 per unit to repair. But capital costs were only development of affordable Courchesne. In addition and rehabilitation, one of the factors housing at to the high limiting OHDC, according to costs of acquisition there are now a plethora of regulations "The bank was holding a mortgage balance of $22,000 per unit. According to Courchesne, "The bank had no idea what was going on. They didn't know what the property was worth until the day of the auction. I never thought that these properties were worth $22,000, but somehow Omni managed to get a mortgage." 112 that cost money to implement and there is no money available lead pain t regulation in this state," With th e happens with new "Wait till you see what to go wit h them. increasing costs he warned. housing, OHDC rental of has little rental housing development in recent years, done very instead choosing homeownership low-cost develop to on lots made vacant opportuni ties, typically duplexes built when OHDC and others demolished the 4+ unit apartment blocks that once stood The construction there. of owner-occupied also reinforces the OHDC goals of increasing owner duplexes occupancy and resident investment in the City's lower wards. least With the of buyers and the resale to see property the incomes possible restrictions placed on of their units, OHDC also values and household expects incomes rise in Ward One as a result of its activities. concern The advocates Ward continuing housing simply is to housing displaced South Hol yoke destabilizing Whoever Churchill. Holyoke's of One's "success" poorest residents, their then is that many by expressed for Holyoke's is an important blame problems, displacement and concern. OHDC's "clean the success has been attributed up" a neighborhood. household incomes of to their a bility to By reducing density, i ncreasing new tenants (who are now out working during the day and therefore less often at home with children "wearing out" the 113 property), and increasing homeownership, a more peaceful and they have made Ward One prosperous looking neighborhood. To the extent that solution to Holyoke's housing economic principle that residents should pay their own way; that the exclusion of significant part of step toward has neighborhood improvement, then on the who form a a necessary efforts to lead to increasing displacement. other hand, one cannot ignore come to replace the private, source do under-income residents, the existing community, is improve Holyoke will On the problems are founded the the way that OHDC for-profit developer as a of moderately-priced housing. Private investors who not have the benefit of OHDC's sophisticated development skills, their profit CDBG funds, City-donated properties, non- status and government subsidized loans will be hard- pressed to develop and what it costs OHDC. subsidized operate their properties at nearly At a time of shrinking commitments housing, especially in Massachusetts, to the efficient use of government funds to create even moderatelypriced housing cannot be overlooked. In this chapter we have seen how responded to the whether they like three major players have current crisis. it or not. Lenders are They are waiting that the market will somehow improve. choosing and hoping Private investors are to drop-out of the low-grade rental housing market by either up-grading banks. committed The City's or abandoning their properties lead housing agency 114 is committed to the to an upgrading None program that of these households. it began trends holds They nearly out much likely will two decades ago. hope for low-income see fewer housing opportunities and increasing marginalization if these trends continue. 115 CONCLUSIONS CHAPTER 7: The recent transition financial cash-driven from marginal management of profit-making low-grade to rental properties has had and will continue to have a severe impact future of those properties and of the households who on the live in them. We have seen how the crisis in Holyoke's low- grade rental properties began long before the speculative boom of the 1980's. We for have seen the small management, how property investment investor traditionally depended close turnovers through ties with the tenants, competitive rents and minimal) service. paid successful rental We saw and minimizing reliable (although how tenants relatively little of on hands-on in these their income toward buildings rent during the post-war years while the rent that they paid allowed the landlord tenants the a generous return on his investment. were abandoning these suburbs. Vacancies Meanwhile, aging buildings in were rising and it favor of was becoming harder and harder to attract tenants. This changed, however, in the late 1960's as low-income households, seeking housing and job opportunites unavailable elsewhere, came to 1970's and into Holyoke. This trend the 1980's. housing, they were willing to income for rent. They grew through the Increasingly desperate for pay high proportions of their would double 116 and triple-up their households and suddenly units that were going for well under tenant, were being rented to the market rent to a long term these new immigrant households for much more. especially for the cost From insurance, fixed fire to of inflation. were rising well ahead housing-related costs The of providing rental housing. disposal waste costs to fuel things but for many prices escalated the 1970's During maintenance costs rose steeply as 30 children inhabited Increasing lived. incomes of renters deteriorating to pay The City's to get out. housing (in low-grade rental of destroying the who were supposed for them, led many small investors de facto policy obligations and legal costs, new children had only a dozen where for years aging buildings keeping with the national trend) did tighten up the market, however. Tax benefits briefly credit and in the 1980's. with incomes Investors mortgage financing opportunities were expanded values rose sharply. Property shelter to a and knowledge properties with responded by purchasing The as shelter for tenants. little attention to their use of loss of those tax incentives and the collapse of the credit markets has their investors to recently returned tenants' income operating for has only further dependency on income. eroded In the and the meantime, that income increased debt burden has made these properties financially unfeasible. The investors are pulling 117 out in one way or another original investors and the they are bought from unlikely to return. The "safety net" currently of state-sponsored housing assistance is being unraveled and the threat of homelessness, despite the high vacancy rates, grows every day. Shelter by Ballot The traditional market arrangements that allowed the tenant to use a part of the household income in exchange for a decent place to live no longer households with lower incomes. arrangements made it now. In its adjustments taxpayers as wake who insured them) buildings will even more tightly. those For a while a strange set of to earn their tenants' income, but investors some for possible for those properties income independently of over function we will see and their a long lenders As investors the Meanwhile tenants will seek period of (and take their losses. be lost and that is be squeezed to control their costs, they are looking for ways to get out of the low-grade rental market altogether. investors, it will In the opinions be those landlords who of many can successfully market to a higher income household who will make it out of this current crisis. If housing for the poor short run, without is infeasible, at least government subsidies, then increasingly see their housing as a political 118 in the tenants must benefit to be Part of the housing. new social relationship necessary to opportunities for the poor must be the survival of housing tenants' in substandard to live subsidies is, increasingly, public the To be poor and independent of political means. won through on built organization, political the that decent housing is built with votes as much realization as bricks and mortar. Along with this politicization a new set there must come of relationships between landlord and tenant. The Seeds of Change that change have Broadly speaking, the seeds for As been sown. Nueva Esperanza already move into and OHDC neighborhoods; as tenants of publicly-subsidized these properties tenant ownership; as the courts increasingly move to assume protect the welfare of leaders increasingly "steward". may see that With more emphasis the ownership of "proprietor" to from may change rental housing as political responsible for landlords hold their tenants, we activities of low-grade lower-income tenants; on providing a service than managing a personal asset, these properties may increasingly fall into the hands of and non-profits quasi-public institutions, accountable to the community at large. Informal conventions that tenant/landlord relationship disappeared) may be once in the served to 119 the (and have since formal ones. From past replaced with more regulate mediation services in provided the courts to housekeeping by landlords, to counseling and on-site daycare referral services; councils screening applicants revising lease provisions; services, group from and trainings tenant-advisory reviewing evictions from co-ops, condos, to and co- housing to land trusts, mutual housing associations and nonprofit or tenant-owned rentals-- in many ways the new tenant/landlord relationship may be redefined. The opportunities properties for speculative may be reduced or erased provide lasting opportunities struggles times of the small, may gain these as communities seek to for affordable housing. for-profit landlord hit increasingly on be ignored by The with hard policy-makers and housing judges who see little to be gained by bailing out profit-seeking alternatives landlord when available. there These are non-profit non-profits, demonstrate their viability and commitment to the may be seen as the only "legitimate" owners such properties. partnerships will These blur the and other a as they community (or stewards) of public/private distinction between public and private housing. The community-based housing provide more landlord, these than a conduit for of their tenants. include some tenants. 120 NEI, redistributive aid. organizations often have easy walking distance likely to organization, like The an office can As within Board members are natural intimacy that to organize when one has a personal are easier Conversely, tenants includes family, neighbors and friends. who may programs such participate in relationship context that a especially within participants, the the of Self-help and leadership development programs organizaiton. with goals development community the reinforces properties their manage closely owners when occurs to encouraged be develop positive relationships with their neighbors and take Under these more care with the building in which they live. new terms, may civic duties one's include stopping the graffiti in the hallway. in Street, residential of the one office management property NEI's is Summer South on Managers buildings. explain to the new tenants that an important aspect of their new tenancy is offer are told that NEI could only They of the community. community apartments becaus these the life an unwritten obligation to improve to in members pitched help. advisory meeting. tenant The employ managers the is All newly occupied buildings hold The tenants at meeting during the first month. their first that NEI's which Another technique meeting discuss what they expect from their neighbors. title put question question), clearly is the discussion of to "What the is communicated (sometimes group a good set taken neighbor?" of expectations 121 from the is it The initial the only result is that a forms the foundation of a new set of "traditions" for life in these apartment blocks. The public nature reinforces mutual often refer complain to of the "good accountability. to the list of neighbor" For discussion example, self-written rules each other and the manger uses the tenants when they same rules when mediating disputes between neighbors. Perhaps the most important contribution provided by these community-based organizations is their recreation of the traditional commitment made by the owners of rental property to the shelter needs definition of their residents. they have undertaken By their that commitment. very If they fail to live by it then there is recourse to force them back to it. The de-privatization of improve low-grade rental housing need not housing opportunities for however. The OHDC model those with the lowest model proven has could it means remain subsidies for The community-based, NEI help of the as the political will and the can population, but only so long economic worsen opportunities incomes. that to to finance it. lower-income households, transfer this part wealth into operating Without public financial support, these community-based organizations face the same impossible struggle as any other For without some and wealth owner of low-grade rental redistributive effort to in this nation, 122 housing. equalize incomes the "invisible hand" of the low-income any more than push the market is unlikely to do renter to the very edges of society. there back fabric social a reweave to implement policy-makers could local that some steps be may redistribution, to critical commitment from this Aside into these properties and their neighborhoods: (1) control have officials foreclosure improvement grants grant funds, housing proceedings, block tax tax rates, over Local owner-occupancy. for incentives Create and low-interest loan pools, and fees for city services. In company is Holyoke rates, better utility access may their cash-flow improve to be able to lower to foreclosed priority access services, and they buildings, the owner-occupants have If publicly-owned. cities other some and enough to make investment attractive. (2) Create and subsidize an owner-occupant rental housing association with that are provided and administrative pooled legal at a to members services well below price the market. (3) Establish, perhaps training program sophisticated through the organization above, capable of out turning owner-occupants capable of a relatively understanding and using modern property management techniques. (4) Establish a loan pool specifically directed at owner- occupant acquisitions of properties. 123 (5) Establish neighborhood input into planning, The key that certain block groups which political traffic control, or decisions-- have real like land-use infrastructure improvements. here is to encourage involvement by making it clear those who do not become involved have something to lose. Whatever unstable and happens, however, the the future is status quo seems sure to be dynamic, very to say the least. The increasing owners, a sluggish recovery from the current recession, and a lack of new liabilities facing government aid in the rental property forseeable suggests that the small investor will continue harder times before strong intervention,lost put in they are to face even likely to improve. this social resource is future Without lkely to be and the the security of millions of low-income renters jeopardy. 124 Y 'I 'S , * S \ 4,0000 0 V.. ~ *- \ ~ t 0 h- 6 m pt - * 0 e 8119 A1 1Seautb H. a 19 4.. Ny Chu k I Soonb 1Azy i 81 ~The FIiS CITY OF HOLYOKE, MASSACHUSETTS COMMUNITY RENEWAL PROGRAM The preparton of thi. mo gpgo finesewlty e.e 41 tlreqh * Federe Orem from the Renewal Assa..... Ad.l9tretlem of t. D..Ir.e .. . .,01 .n# Urbon DeWeiepmmnt, gwmeori.e9 by Sectwn 40', of I Housing Act of 1959. .o.mj. . 'I ~ CENSUS TRACTS 1970 .& 1980 IweIwg.eg a e&aa.usa:~ lo L 2 Cq .t4j LUj S. S. S-lSo S U E M A S T 'S. Playground B E R & wading Pool M S T R I 111 S. 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