1
May-10
Desk Statistics
Reference/Instruction
Extended Reference
Email Questions
Live Chat Questions
Research Consultations
Total Reference
Directional Questions
TOTAL Transactions
T.E. 6/20/2011
Reference Services Statistics 2010/2011
Jun-10
Jul-10
Aug-10
Sep-10
Oct-10
Nov-10
Dec-10
Jan-11
Feb-11
Mar-11
Apr-11
YTD
332
4
13
4
0
353
134
487
784
9
20
18
0
831
251
1,082
519
8
11
7
1
546
137
683
654
8
22
18
8
710
190
900
1,266
9
16
15
4
1,310
361
1,671
1,057
0
17
19
11
1,104
287
1,391
924
0
14
22
8
968
293
1,261
441
0
15
18
0
474
188
662
558
0
15
9
6
588
221
809
1,036
0
24
20
8
1,088
329
1,417
749
0
29
18
12
808
310
1,118
988
0
17
21
14
1,040
320
1,360
9,308
38
213
189
72
9,820
3,021
12,841
Copy Service (articles)
Online Search Service (Dialog/STN)
1
0
6
0
1
0
1
0
4
0
1
0
5
0
0
1
4
0
2
0
0
0
6
0
31
1
Reference Collection
New Reference Titles Received
Volumes, Editions Added
Volumes Withdrawn/Missing
7
4
8
6
2
29
0
41
196
2
21
295
0
4
139
1
4
21
1
25
117
4
23
29
0
6
11
4
6
94
0
2
21
1
6
6
26
144
966
Interlibrary Loan
Lending: TOTAL
Books (filled)
Photocopies (filled)
Borrowing: TOTAL
Books (filled)
Photocopies (filled)
142
79
63
203
112
91
193
95
98
171
91
80
157
96
61
176
100
76
204
146
58
279
147
132
277
163
114
295
205
90
240
126
114
291
185
106
226
137
89
320
192
128
58
34
24
136
67
69
236
171
65
203
139
64
250
144
106
291
212
79
236
160
76
293
203
90
218
118
100
261
144
117
Total ILL Filled
Total ILL Requests Submitted
345
547
364
589
333
526
483
752
572
998
531
859
546
833
194
352
439
713
541
859
529
847
479
744
2,437
1,469
968
2,919
1,797
1,122
0
5,356
8,619
Library Instruction
Orientation Tours (number)
Number of Students
Course-related Instruction:(# classes)
Number of Students
Workshops (number)
Attendance
TOTAL Sessions
TOTAL Students
"W' Writing Courses
Library Photo Tour *January est'd
Video Tutorial (visitors)
BLOG (visits)
Freshman Seminar *January est'd
LibGuides (hits)
0
0
3
45
1
10
4
55
0
27
49
152
21
23
1
6
8
154
0
0
9
160
0
70
49
110
28
554
1
1
4
82
0
0
5
83
0
65
51
86
29
600
2
22
5
92
0
0
7
114
0
78
65
119
88
1,121
6
142
28
600
0
0
34
742
0
114
117
76
429
10,190
2
50
27
478
0
0
29
528
2
89
86
124
209
6,012
1
13
12
215
0
0
13
228
0
96
93
91
228
5,616
0
0
0
0
0
0
0
0
0
18
41
73
14
1,453
1
20
3
55
0
0
4
75
0
53
50
105
43
2,129
4
42
36
611
0
0
40
653
2
65
78
164
79
4,681
0
0
23
455
1
15
24
470
0
299
82
182
10
3,966
0
0
11
209
0
0
11
209
0
232
58
123
33
2,856
18
296
160
2,996
2
25
180
3,317
4
1,206
819
1,405
1,211
39,201
12,445
22,865
12,250
32,682
41,784
19,624
28,848
32,745
17,823
20,072
34,170
17,693
38,147
58,394
31,808
41,222
51,617
30,190
31,479
65,386
28,129
13,430
20,034
13,144
22,029
29,925
18,548
37,658
50,382
26,204
35,223
33,952
25,134
31,657
62,070
25,699
344,892
503,324
266,246
Serials Solutions (total searches)
University Library Homepage (counts) *January est'd
SOUTHcat/USA Catalog Searches (total)
2
TOTAL DATABASE SEARCHES/LOGINS
ACM Digital (Searches)
ACS (Searches)
American Meteorological (Searches)
American Statistical Society (Searches)
Annual Reviews (Searches)
ARTSTOR (Searches)
ASCE Research Library (Searches)
ASME Digital Library (Searches)
Biological Abstracts (Searches)
BioOne (Searches)
Britannica Online -Academic (Queries)
Cabell (times accessed)
College Source (Searches)
CQ Researcher (Searches)
Digital Dissertations (Searches)
EBSCO - Total Searches
Ebsco Academic - (Searches)
Ebsco Business Source - (Searches)
Ebsco Communication & Mass Media (Searches)
Ebsco Education Research Complete
Ebsco ERIC (Searches)
Ebsco History Ref Center
Ebsco Library, InfoScience
Ebsco Military & Government
Ebsco MLA Int'l Bibliography
Ebsco Newspaper Source
Ebsco Philosopher's Index (Searches)
Ebsco Professional Development Collection
Ebsco Psyc Articles
Ebsco PsycINFO
Ebsco Regional Business
Ebsco Social Work Abstracts
Ebsco SocIndex FT
Ebsco SPORTDiscus
Ebsco Vocational and Career
Ecological Society of America (Searches)
Ed-IT-Lib (Searches)
Emerald (Searches)
Ethnic NewsWatch/Proquest (Searches)
FirstSearch (Total Searches)
Basic package (Searches)
"Per Search" (Searches)
GeoRef/S.P. (Searches)
Hein OnLine (Visits)- *Quarterly
ICE Proceedings (Searches)
IEEE Explore (Searches)
T.E. 6/20/2011
Reference Services Statistics 2010/2011
May-10
84,022
Jun-10
471,557
Jul-10
381,073
Aug-10
120,817
Sep-10
445,907
Oct-10
656,061
Nov-10
570,281
Dec-10
213,078
Jan-11
207,428
Feb-11
633,863
Mar-11
607,418
Apr-11
690,579
YTD
5,082,084
70
382
74
0
18
735
60
2
42
156
39
27
115
85
92
69,864
3,871
2,042
1,983
1,910
2,573
1,551
1,499
1,564
1,581
1,635
1,445
2,066
2,691
2,844
1,571
1,265
2,136
1,453
1,589
14
4
81
46
1,076
1,061
15
5
2,014
324
28
1
3
164
11
0
225
170
20
34
73
130
340
439,825
18,967
12,364
10,465
7,158
13,171
9,652
9,511
9,749
9,502
9,851
9,449
11,591
14,065
15,240
9,645
4,500
11,295
9,451
9,436
29
5
200
114
1,539
1,523
16
298
253
0
218
865
324
28
4
3
82
1
1
318
194
30
19
52
658
355
356,909
16,453
9,597
8,624
6,379
11,941
7,910
7,688
8,051
7,473
8,342
7,594
9,745
11,879
12,022
7,817
4,004
9,441
7,863
8,062
47
9
114
92
1,418
1,358
60
145
214
262
17
0
15
519
2
0
329
122
176
20
87
30
453
105,504
5,133
3,142
2,507
2,004
3,755
2,210
2,184
2,306
2,204
2,356
2,162
2,849
4,045
4,726
2,239
1,241
2,731
2,134
2,274
0
2
65
43
1,074
1,014
60
590
253
466
10
4
4
2,221
11
62
875
285
105
34
49
489
745
408,840
19,296
11,454
10,213
6,064
12,609
8,974
8,577
9,098
8,890
9,368
9,011
10,815
15,765
17,995
8,844
3,998
11,359
8,868
8,900
3
2
167
147
1,740
1,607
133
827
142
344
346
39
13
0
1,939
28
7
930
309
606
19
73
1,779
733
608,109
28,836
18,226
15,617
8,237
18,580
14,767
14,339
14,754
14,496
15,366
14,723
16,285
20,949
22,495
14,524
6,072
16,901
14,781
14,516
8
30
269
224
3,547
3,264
283
973
529
420
1
2
11
1,570
66
41
677
538
281
20
128
1,566
705
519,656
28,953
14,145
13,742
9,407
16,387
12,617
12,012
12,454
12,283
13,264
12,061
13,944
18,015
19,439
12,155
6,786
13,985
12,145
12,204
8
9
321
185
4,146
4,082
64
622
302
438
56
0
11
1,745
61
2
118
221
155
15
35
448
417
189,127
10,813
5,526
5,512
4,866
6,187
4,640
4,447
4,456
4,697
5,143
4,367
4,949
6,893
7,040
4,555
3,390
5,338
4,486
4,412
7
1
257
86
1,260
1,254
6
84
246
128
306
25
1
43
1,342
43
0
503
123
25
22
59
76
532
188,797
9,106
4,925
4,692
3,423
5,956
4,159
4,030
4,016
4,334
4,318
4,084
4,739
6,416
7,438
4,025
1,858
5,309
4,026
4,046
0
0
57
66
3,220
3,200
20
469
467
645
16
2
8
864
77
5
935
264
241
28
36
501
837
597,890
25,755
16,354
14,932
7,155
17,331
13,590
13,543
13,688
13,888
14,292
13,375
15,265
19,240
22,401
13,647
4,788
16,127
14,078
13,706
22
24
301
102
2,355
2,331
24
819
356
739
43
4
4
1,232
0
15
768
274
260
30
80
1,150
674
565,941
25,721
15,915
14,465
7,538
15,921
13,417
12,740
12,916
12,754
13,987
12,665
14,866
18,680
19,470
12,957
5,312
14,964
12,795
13,480
3
18
259
129
2,486
2,398
88
724
212
406
604
105
4
24
1,595
0
12
556
295
200
32
98
1,907
854
644,858
30,458
17,475
16,084
9,894
18,299
15,208
14,547
14,780
14,945
16,013
14,546
16,395
20,261
23,084
14,666
7,234
17,747
14,624
14,957
4
6
69
191
1,703
1,670
33
489
0
226
0
69
272
308
538
365
174
238
353
384
5,948
5,256
442
35
144
14,008
360
147
6,276
2,951
2,138
300
885
8,819
6,737
4,695,320
223,362
131,165
118,836
74,035
142,710
108,695
105,117
107,832
107,047
113,935
105,482
123,509
158,899
174,194
106,645
50,448
127,333
106,704
107,582
145
110
2,160
1,425
25,564
24,762
802
6,045
853
0
3,325
0
180
3
IET Digital Library (Searches)
InfoTrac - (Total Searches)
Academic OneFile (Searches)
BGMI (Searches)
Business & Co. Resource - (Searches)
Expanded Academic - (Searches)
Gale Virtual Reference (Searches)
General BusinessFile - (Searches)
General OneFile - (Searches)
LegalTrac - (Searches)
Literature Resource Center - (Searches)
LitFinder - (Searches)
Opposing Viewpoints (Searches)
Professional Collection/Educ - (Searches)
Inst. Of Physics (Search & TOC)
JSTOR (Searches)
LEXIS Academic Universe (Searches)
LEXIS/ProQuest Congressional Universe (Searches)
LEXIS/ProQuest Statistical Universe (Searches/Sessions)
Marcive Web (Requests)
MathSciNet (Queries)
Mental Measurements Yearbook (Searches)
Mergent Online (Activities)
Newsbank: Mobile Register (Searches)
Newsbank: African American Newspapers
Newsbank: Civil War (Searches)
Newsbank: Historical Newspapers-AL
Oxford English Dictionary (Queries)
Oxford Reference (Queries)
Oxford Journals Online (Searches)
Palgrave (Searches)
Periodicals Archive Online (Searches)
Project Muse (Searches)
ProQuest Newspapers (Searches)
RIA Checkpoint (Sessions) -Quarterly
Royal Society of Chemistry (Searches)
S & P Net Advantage (total usage)
ScienceDirect (Searches)
SciFinder Scholar (Activities)
Scitation/Physics Journals (Searches)
Scopus (Searches)
Wiley InterScience (Searches) (includes Blackwell)
Wilson Biography Ref Bank (Searches)
Wilson Reader's Guide Retro (Searches)
T.E. 6/20/2011
Reference Services Statistics 2010/2011
May-10
5
1,723
430
0
142
89
45
53
73
32
146
14
90
54
42
2,191
831
12
4
916
577
14
173
74
73
1
17
0
178
143
96
112
7
1,590
329
1
1,294
462
1
7
Jun-10
5
5,836
1,755
8
222
401
167
215
275
164
374
31
402
176
13
3,305
1,542
29
73
4,683
583
226
26
201
44
28
296
7
52
0
296
371
176
233
140
58
2,661
387
1
3,550
713
24
14
Jul-10
0
5,540
1,870
1
143
348
118
136
323
130
295
21
677
114
14
3,652
965
18
39
1,440
448
201
129
151
Aug-10
0
1,832
676
3
138
155
23
50
83
23
145
7
15
18
6
1,548
468
44
7
896
585
314
128
116
Sep-10
3
7,565
2,438
4
703
514
201
202
372
158
418
44
204
201
21
4,082
1,158
29
65
1,439
954
853
167
140
Oct-10
8
9,533
2,500
1
1,403
560
255
267
426
231
445
54
655
237
11
6,788
2,190
48
130
1,261
1,182
1,008
1,295
236
Nov-10
3
12,005
2,459
10
568
658
489
443
712
409
816
75
760
418
7
12,191
1,600
58
57
445
622
578
687
181
Dec-10
1
4,267
1,010
1
129
227
170
93
197
88
408
50
341
91
6
5,604
805
19
18
351
191
124
171
134
Jan-11
0
2,146
871
5
91
232
69
44
110
47
194
50
115
48
10
1,831
427
5
15
178
420
459
98
104
Feb-11
2
6,870
1,895
9
685
469
171
175
309
158
499
69
746
153
6
6,258
1,284
44
141
669
1,017
737
222
51
Mar-11
7
10,974
2,775
6
1,287
604
367
342
393
209
701
185
912
251
48
5,068
2,239
22
333
370
656
792
550
207
Apr-11
3
13,509
2,849
4
729
635
2,636
299
538
298
681
63
1,357
315
51
7,603
2,291
16
51
790
841
815
274
208
3
29
86
3
38
0
292
352
153
3
30
406
4
34
0
151
208
79
0
12
34
6
9
0
455
521
311
7
17
71
8
48
0
136
180
168
18
120
62
97
76
0
648
895
588
498
829
2,963
578
11
1,906
302
75
2,255
552
5
1,382
225
234
2,272
463
6
1,853
2
15
127
25
83
0
466
546
339
538
315
859
3,379
448
26
2,735
9
36
118
31
75
0
370
567
633
163
138
1,942
309
4
1,794
13
107
241
63
37
0
677
782
569
48
344
1,934
3,239
419
0
3,243
2
47
446
5
56
0
1,035
1,011
405
151
39
2,092
363
8
2,438
584
3
4
15
64
448
16
56
0
489
667
324
180
293
3,288
2,914
498
13
2,391
459
667
4,362
448
14
2,593
514
508
3,701
507
37
1,924
1
16
7
20
27
33
9
23
7
12
10
26
22
6
22
15
26
20
YTD
37
81,800
21,528
52
6,240
4,892
4,711
2,319
3,811
1,947
5,122
663
6,274
2,076
235
60,121
15,800
344
933
13,438
8,076
6,121
3,920
1,803
0
116
505
2,408
266
581
0
5,193
6,243
3,841
999
3,516
8,636
33,370
5,301
126
27,103
1,759
159
196
4
May-10
TOTAL ARTICLES/DOCUMENTS PRINTED/VIEWED
ACM Digital Articles (Article Requests)
ACS Articles Viewed (Including Archives)
American Meteorological (Fulltext Downloads)
American Physical Society (FT Articles)
American Statistical Assoc. (Fulltext)
Annual Reviews (FT Articles)
ARTSTOR (Access Image)
ASCE Research Library (FT Articles)
ASME Digital Library (FT Articles)
Atypon (FT Articles)
BioOne (Fulltext Downloads)
Britannica Online -Academic (Documents)
Cambridge Journals Online (Articles)
CQ Researcher (Documents FT)
Digital Dissertations (Downloads)
Duke University Press (FT Articles)
EBSCO - (Total Fulltext)
Ecological Society of America (FT Articles)
Ed-IT-Lib (FT views)
Emerald Library (Fulltext downloads)
Ethnic NewsWatch (Fulltext)
Hein OnLine (Article Requests)- *Quarterly
ICE Proceedings (FT Articles)
IEEE Explore (Articles)
IET Digital Library (FT Articles)
InformaWorld/Haworth (Articles)
InfoTrac - Total FT Articles Viewed
Literature Resource Center
LitFinder
Opposing Viewpoints
Ingenta (Fulltext Articles)
Inst. Of Physics (Articles Fulltext)
JSTOR (Articles Viewed)
LEXIS Academic Universe (Documents Retrieved)
LEXIS/ProQuest Congressional Universe (Docs Retrieved)
LEXIS/ProQuest Statistical Universe (Documents Retrieved)
MIT Press ( FT Articles)
MLA Journals ( FT )
Newsbank: Mobile Register (Articles Viewed)
Newsbank: African American Newspapers
Newsbank: Civil War (Views)
Newsbank: Historical Newspapers (Views)
Ovid/SilverPlatter (Fulltext)
Oxford English Dictionary (FT Requested)
Oxford Reference (FT Requested)
T.E. 6/20/2011
Reference Services Statistics 2010/2011
Jun-10
Jul-10
Aug-10
Sep-10
Oct-10
Nov-10
Dec-10
Jan-11
Feb-11
Mar-11
Apr-11
YTD
21,717
61,724
52,273
26,903
67,790
83,839
76,045
39,116
36,474
77,064
78,510
89,645
711,100
14
674
38
63
0
52
1,180
25
4
26
101
95
42
154
30
0
4,337
36
0
27
3
205
625
9
12
1
43
103
21
1
43
86
134
53
1,368
42
4
21,501
69
0
139
6
36
405
17
19
0
117
474
1
0
37
79
769
36
20
13
2
8,034
12
0
79
4
128
654
12
4
2
71
2,467
40
27
34
121
1,858
76
2,622
45
6
28,090
14
8
126
7
160
979
26
48
0
59
5,117
37
12
29
58
1,787
57
862
92
3
29,180
50
15
222
13
1
38
3
65
2,880
84
3
756
156
23
5,360
2,315
66
360
1
1
249
2
119
2
115
3,350
340
12
1,178
168
31
8,985
1,798
34
69
3
1
131
3
69
7
74
772
90
19
55
37
16
1,516
811
0
6
1
0
118
16
33
1
111
1,604
265
2
507
91
9
4,567
1,425
30
44
1
2
24
96
1,312
36
42
2
47
5,264
6
6
33
86
2,654
51
953
67
9
26,919
31
5
180
6
412
0
91
5
69
2,380
394
67
784
51
57
3,832
2,756
9
101
6
5
130
170
1,156
88
21
0
57
6,096
21
8
24
65
2,531
90
2,899
90
6
30,711
41
2
142
19
0
24
0
53
543
18
5
17
47
9
1,047
493
29
15
0
0
67
58
792
22
6
3
78
3,432
19
2
58
92
1,647
40
656
50
0
9,899
43
1
90
3
648
1
96
0
38
1,239
184
5
391
27
12
5,057
907
1
45
8
1
73
50
651
27
7
3
67
2,255
22
8
28
94
494
17
225
81
0
10,900
44
4
48
6
0
27
0
53
1,820
92
7
485
55
15
2,451
1,029
39
55
0
0
122
78
740
21
12
2
57
3,735
17
61
42
60
1,218
85
639
57
3
28,361
30
0
152
19
67
2
106
4
53
2,008
177
6
269
88
19
3,241
1,047
58
109
2
2
76
67
706
23
48
1
58
4,002
36
5
35
83
2,279
88
2,443
86
5
33,782
45
7
170
10
0
66
2
26
714
64
11
47
14
40
1,610
998
4
7
3
0
68
492
575
17
13
0
42
147
5
0
36
43
4
70
184
36
8
27,023
39
9
178
21
90
0
59
0
77
1,782
145
6
196
97
23
2,148
1,446
9
100
0
4
149
947
77
1
121
123
5,111
263
2
27
64
3,416
122
10
0
68
1,928
696
8
3
102
4,071
437
6
2
123
3,951
289
21
1
27
2,879
494
7
0
3
1,096
2
4
0
134
2,621
79
6
0
9
5,103
132
15
1
91
3,930
140
19
3
178
4,114
80
67
1,554
9,269
336
295
14
748
34,272
250
134
425
968
15,470
705
13,025
689
46
258,737
454
51
1,553
117
1,217
26
790
24
809
22,486
2,115
149
6,022
864
306
45,891
17,784
287
932
26
18
1,329
0
158
922
39,167
2,811
166
1
62
0
75
3,394
262
6
1,337
33
52
6,077
2,759
8
21
1
2
122
5
Oxford Journals Online (Fulltext Articles)
Palgrave (FT Articles)
Periodicals Archive Online (Fulltext)
Project Muse (Articles)
ProQuest Newspapers (Fulltext)
Royal Society of Chemistry (FT Articles)
Sage Journals Online (Fulltext)
ScienceDirect (Articles Requested)
Scitation/Physics Journals (Articles Requested)
Springer Journals (FT)
University of California Press (Fulltext Articles)*now JSTOR
University of Chicago Journals (FT)*now JSTOR
Wiley InterScience (Articles Viewed) includes Blackwell
Wilson Biography Ref Bank (FT)
TOTAL ELECTRONIC BOOKS ACCESSED
ACLS Humanities E-Books (Views)
Ebrary (Section Requests)
Net Library (Total Accesses)
Springer eBooks (Section Requests)
T.E. 6/20/2011
Reference Services Statistics 2010/2011
May-10
461
6
223
154
48
125
450
6,221
7
844
2
52
1,646
0
Jun-10
887
2
85
201
116
144
1,371
13,499
3
1,283
0
107
3,125
8
103
1,233
2
30
889
314
101
Jul-10
744
1
113
178
69
82
1,293
11,412
6
1,253
0
54
2,710
4
943
386
278
252
27
Aug-10
688
0
60
102
26
59
517
7,391
18
1,059
0
35
1,726
1
Sep-10
1,037
3
228
450
139
75
1,462
12,143
19
1,316
5
82
3,482
7
Oct-10
1,159
1
356
383
184
98
2,048
13,487
3
1,228
2
127
4,034
3
Nov-10
1,241
3
321
606
168
153
2,210
10,516
5
1,438
11
67
3,147
1
Dec-10
630
0
126
268
160
73
900
6,880
9
1,319
6
Jan-11
789
0
43
161
107
139
1,000
9,326
19
1,194
Feb-11
1,288
0
233
322
286
128
2,264
13,968
16
1,994
Mar-11
1,090
0
34
285
395
216
2,509
15,038
13
2,209
Apr-11
1,271
0
379
464
492
259
3,681
13,912
20
1,901
1,912
4
2,224
7
3,748
20
3,577
9
4,369
6
YTD
11,285
16
2,201
3,574
2,190
1,551
19,705
133,793
138
17,038
26
524
35,700
70
893
1,735
2,966
1,185
1,243
937
1,522
2,562
1,978
17,300
529
120
148
96
453
700
320
262
502
516
503
1,445
227
268
459
231
171
607
207
258
165
320
177
275
412
369
165
576
198
604
312
1,448
429
250
338
961
3,504
4,921
3,296
5,579