1
May-11
Desk Statistics
Reference/Instruction
Email Questions
Live Chat Questions
Research Consultations
Total Reference
Directions / Hours
Equipment/Tech Help
TOTAL Questions
T.E. 6/11/2012
Reference Services Statistics 2011/2012
Jun-11
Jul-11
Aug-11
Sep-11
Oct-11
Nov-11
Dec-11
Jan-12
Feb-12
Mar-12
Apr-12
YTD
413
7
6
8
434
185
100
719
467
22
12
5
506
176
109
791
400
26
16
6
448
171
67
686
501
22
6
11
540
205
211
956
965
28
15
11
1,019
444
219
1,682
705
23
23
9
760
330
262
1,352
697
16
10
7
730
360
157
1,247
323
6
9
3
341
225
75
641
415
16
8
0
439
212
140
791
623
30
26
7
686
313
197
1,196
541
14
6
1
562
307
126
995
738
16
25
9
788
345
162
1,295
6,788
226
162
77
7,253
3,273
1,825
12,351
1
0
6
0
6
0
4
0
3
0
5
0
0
0
0
0
11
0
1
0
1
0
0
0
38
0
1
6
10
0
0
23
15
35
5
3
3
115
5
5
23
3
0
112
0
2
185
0
9
30
0
18
82
1
5
43
9
6
132
3
4
149
40
93
909
Interlibrary Loan
Lending: TOTAL
Books (filled)
Photocopies (filled)
Borrowing: TOTAL
Books (filled)
Photocopies (filled)
129
75
54
121
64
57
170
86
84
136
74
62
158
76
82
167
69
98
198
124
74
192
118
74
257
146
111
299
197
102
293
157
136
247
151
96
274
130
144
283
208
75
97
46
51
128
41
87
241
132
109
253
143
110
327
146
181
273
167
106
311
131
180
224
134
90
262
107
155
197
111
86
Total ILL Filled
Total ILL Requests Submitted
250
402
306
517
325
519
390
615
556
887
540
799
557
793
225
359
494
729
620
885
534
786
459
643
2,717
1,356
1,361
2,520
1,477
1,043
0
5,256
7,934
0
0
1
27
0
0
1
27
0
235
52
120
31
2,041
0
0
8
100
0
0
8
100
1
292
50
73
45
3,323
0
0
7
131
0
0
7
131
0
237
36
77
10
2,518
0
0
3
36
0
0
3
36
0
329
46
121
21
3,053
4
92
26
556
0
0
30
648
0
553
117
105
21
15,847
9
209
19
383
1
8
29
600
0
375
89
151
61
16,764
0
0
14
244
0
0
14
244
1
270
82
105
60
9,013
0
0
0
0
1
12
1
12
0
210
54
105
10
2,469
2
31
10
256
0
0
12
287
0
135
48
100
64
5,994
0
0
25
353
1
4
26
357
11
459
64
109
5
12,779
1
13
22
448
0
0
23
461
14
312
74
161
2
9,073
0
0
8
140
0
0
8
140
5
419
97
284
4
5,768
16
345
143
2,674
3
24
162
3,043
32
3,826
809
1,511
334
88,642
17,740
38,758
17,027
32,794
42,975
22,851
23,140
35,475
15,730
19,452
37,739
16,585
37,091
61,871
27,114
41,892
59,116
27,927
32,642
57,379
27,417
9,112
35,511
13,123
27,286
37,595
21,811
38,504
51,937
25,360
35,135
50,445
25,163
34,759
58,703
26,475
349,547
567,504
266,583
Copy Service (articles)
Online Search Service (Dialog/STN)
Reference Collection
New Reference Titles Received
Volumes, Editions Added
Volumes Withdrawn/Missing
Library Instruction
Orientation Tours (number)
Number of Students
Course-related Instruction:(# classes)
Number of Students
Workshops (number)
Attendance
TOTAL Sessions
TOTAL Students
"W' Writing Courses
Library Photo Tour
Video Tutorial (visitors)
BLOG (visits)
Freshman Seminar
LibGuides (hits)
Serials Solutions (total searches)
University Library Homepage (counts)
SOUTHcat/USA Catalog Searches (total)
2
T.E. 6/11/2012
Reference Services Statistics 2011/2012
TOTAL DATABASE SEARCHES/LOGINS
May-11
222,872
Jun-11
696,084
Jul-11
543,765
Aug-11
179,373
Sep-11
596,020
Oct-11
871,441
Nov-11
688,946
Dec-11
288,415
Jan-12
323,063
ACM Digital (Searches)
ACS (Searches)
American Meteorological (Searches)
American Statistical Society (Searches) *Taylor & Francis
Annual Reviews (Searches)
ARTSTOR (Searches)
ASCE Research Library (Searches)
ASME Digital Library (Searches)
Biological Abstracts (Searches)
BioOne (Searches)
Britannica Online -Academic (Queries)
Cabell (times accessed)
College Source (Searches)
CQ Researcher (Searches)
Digital Dissertations (Searches)
EBSCO - Total Searches
Ebsco Academic - (Searches)
Ebsco Business Source - (Searches)
Ebsco Communication & Mass Media (Searches)
Ebsco Education Research Complete
Ebsco ERIC (Searches)
Ebsco History Ref Center
Ebsco Library, InfoScience
Ebsco Military & Government
Ebsco MLA Int'l Bibliography
Ebsco Newspaper Source
Ebsco Philosopher's Index (Searches)
Ebsco Professional Development Collection
Ebsco Psyc Articles
Ebsco PsycINFO
Ebsco Regional Business
Ebsco Social Work Abstracts
Ebsco SocIndex FT
Ebsco SPORTDiscus
Ebsco Vocational and Career
Ecological Society of America (Searches)
Ed-IT-Lib (Searches)
Emerald (Searches)
Ethnic NewsWatch/Proquest (Searches)
FirstSearch (Total Searches)
Basic package (Searches)
"Per Search" (Searches)
Gale/InfoTrac - (Total Searches)
Academic OneFile (Searches)
BGMI (Searches)
Business & Co. Resource - (Searches)
Educator's Reference - (Searches)
317
597
44
0
23
308
0
5
217
150
138
33
93
525
369
199,844
10,165
5,846
4,971
4,313
6,070
4,588
4,457
4,392
4,281
4,937
4,267
5,122
7,027
7,789
4,392
3,206
5,754
4,177
4,483
5
12
23
63
1,361
1,337
24
6,137
1,271
5
222
120
1,301
560
47
4
32
47
0
7
811
157
107
42
76
123
723
666,017
27,524
17,847
15,987
6,285
17,662
14,777
14,847
15,138
14,539
15,333
14,831
16,507
20,076
20,691
14,867
9,849
16,971
15,404
14,985
10
0
10
198
1,560
1,476
84
5,826
1,702
3
351
251
340
257
19
5
7
111
0
1
597
99
80
34
42
557
404
520,391
21,283
13,255
12,596
6,878
15,167
11,693
11,835
11,607
11,573
12,014
11,848
13,430
16,725
17,605
11,780
10,952
14,305
11,606
12,004
0
7
38
121
1,029
1,023
6
6,737
2,121
1
291
712
263
147
4
0
1
241
0
17
476
125
79
40
107
26
407
165,371
5,948
1,021
4,003
2,088
4,792
3,609
3,710
3,579
3,694
3,595
3,577
4,110
5,519
6,174
3,478
3,568
4,116
3,618
3,580
0
6
7
107
1,037
1,037
0
1,932
722
1
174
118
357
387
12
10
5
1,562
0
41
1,265
257
115
39
60
167
733
551,612
22,505
15,243
13,338
7,360
14,714
11,638
11,473
11,566
11,401
12,074
11,954
13,951
18,355
22,561
11,487
10,886
14,619
11,719
11,628
11
8
36
173
1,678
1,657
21
11,752
2,147
4
1,705
452
203
413
12
10
4
1,916
0
34
1,612
451
159
37
80
954
881
806,109
31,875
22,756
19,369
9,170
21,093
17,649
17,487
17,413
17,412
17,924
17,681
19,737
25,239
26,723
17,382
14,906
21,401
17,518
17,424
12
2
38
327
2,317
2,274
43
20,948
3,070
3
2,808
823
456
518
34
4
7
869
0
55
896
20
168
29
93
1,434
691
634,162
27,758
14,993
14,281
9,749
16,164
13,617
12,799
12,948
12,937
13,513
12,884
14,583
18,017
20,128
12,865
11,850
16,026
12,684
12,657
0
17
65
115
1,990
1,974
16
21,122
3,053
2
1,024
1,020
350
519
0
3
11
551
0
49
402
16
85
19
45
642
347
250,198
12,442
1,414
5,903
5,635
7,221
5,475
5,257
5,381
5,696
5,811
5,155
6,074
7,427
8,243
5,248
5,492
6,705
5,163
5,314
17
10
75
174
1,347
1,314
33
9,388
1,321
0
204
452
77
399
0
0
32
725
0
1
858
19
163
18
51
39
509
292,411
11,454
7,035
6,213
3,227
7,789
6,005
6,107
5,976
6,018
5,985
6,050
6,951
7,991
9,508
6,015
5,697
6,895
6,070
6,056
6
1
47
156
2,049
2,049
0
4,482
1,190
0
303
139
Feb-12
869,170
Mar-12
874,389
Apr-12
1,069,947
136
472
7
338
648
31
258
735
28
26
1,076
0
2
897
21
496
34
41
441
530
803,500
28,233
22,799
17,305
6,877
19,572
16,451
16,404
16,619
16,294
16,973
16,402
17,941
22,246
25,552
16,417
13,519
18,402
16,582
16,369
8
2
59
124
2,047
2,047
0
19,027
2,376
7
1,948
334
8
724
0
3
1,439
31
384
73
97
697
934
794,225
28,714
25,457
17,135
7,249
19,507
16,561
16,725
16,583
16,633
17,024
16,424
17,714
20,774
22,161
16,668
14,194
18,274
16,492
16,596
2
16
114
603
2,595
2,595
0
28,601
3,819
3
2,168
955
26
995
0
0
1,122
74
933
42
111
1,146
706
967,662
36,090
30,764
20,700
11,459
23,518
20,200
19,899
19,914
20,505
20,580
19,548
21,013
24,972
27,599
19,647
15,941
22,595
19,523
19,786
11
17
190
379
2,156
2,156
0
38,604
4,748
0
691
1,562
YTD
7,223,485
4,396
5,652
238
36
182
9,125
0
215
10,592
1,420
2,907
440
896
6,751
7,234
6,651,502
263,991
178,430
151,801
80,290
173,269
142,263
141,000
141,116
140,983
145,763
140,621
157,133
194,368
214,734
140,246
120,060
166,063
140,556
140,882
82
98
702
2,540
21,166
20,939
227
174,556
27,540
29
11,889
6,938
3
Expanded Academic - (Searches)
Gale Virtual Reference (Searches)
General BusinessFile - (Searches)
General OneFile - (Searches)
LegalTrac - (Searches)
Literature Resource Center - (Searches)
LitFinder - (Searches)
Opposing Viewpoints (Searches)
GeoRef/S.P. (Searches)
Hein OnLine (Visits)- *Quarterly
IEEE Explore (Searches)
IET Digital Library (Searches)
Inst. Of Physics (Search & TOC)
JSTOR (Searches)
LEXIS NEXIS Academic (Searches)
Marcive Web (Requests)
MathSciNet (Queries)
Mental Measurements Yearbook (Searches)
Mergent InvestorEdge (Activities)
Mergent Online (Activities)
Mergent WebReports (Activities)
Newsbank: Mobile Register (FT News Searches)
Newsbank: Civil War (Searches)
Newsbank: Historical Alabama & African American
Oxford English Dictionary (Queries)
Oxford Reference (Queries)
Oxford Journals Online (Searches)
Periodicals Archive Online (Searches)
Project Muse (Searches)
ProQuest Congressional (Searches)
ProQuest Newspapers (Searches)
ProQuest Statistical DataSets (Searches)
ProQuest Statistical Insight (Searches)
RIA Checkpoint (Sessions) -Quarterly
Royal Society of Chemistry (Searches)
S & P Net Advantage (total usage)
ScienceDirect (Searches)
SciFinder Scholar (Activities- est. Oct.- Dec.)
Scitation/Physics Journals (Searches)
Scopus (Searches)
Taylor & Francis/ Haworth/InformaWorld (Searches)
Wilson Biography Ref Bank (Searches) *now EBSCO
Wilson Reader's Guide Retro (Searches) *now EBSCO
T.E. 6/11/2012
Reference Services Statistics 2011/2012
May-11
319
971
91
257
116
316
29
383
181
53
336
2
21
3,679
860
232
262
190
9
229
8
163
21
47
31
23
50
277
344
2
351
Jun-11
494
603
174
310
141
481
34
254
762
55
308
0
22
4,961
1,127
511
234
819
32
314
19
20
17
19
449
11
34
384
386
0
581
Jul-11
824
1,074
207
792
639
252
14
1,108
468
91
199
4
23
3,564
660
641
406
615
10
522
8
136
0
17
15
10
75
257
323
13
348
Aug-11
285
157
17
199
90
251
60
126
373
142
151
1
29
2,047
283
374
741
420
Sep-11
689
554
266
686
418
428
52
802
1,053
81
359
6
14
6,656
935
821
1,165
1,055
Oct-11
1,040
981
751
908
763
681
60
2,510
1,373
127
764
2
5
9,592
1,454
417
1,112
1,477
19
556
408
203
2,297
248
24
1,448
0
19
15
127
126
412
221
3,156
292
12
2,956
2
29
28
152
139
193
126
2,182
253
9
1,256
165
2
7
Nov-11
1,174
1,107
873
1,136
890
558
66
3,004
594
113
599
0
20
7,352
1,104
406
300
560
286
1,536
1,506
713
130
0
7
58
1
29
145
239
2
221
177
13
43
46
51
52
368
557
8
1,082
209
6
56
87
90
126
653
838
16
1,968
403
5
58
61
15
121
161
319
64
518
86
65
127
304
1,144
236
44
1,270
11
8
6
1,527
119
338
1,734
2,224
465
48
3,081
114
6
6
1,070
98
470
1,558
5,926
314
103
3,361
90
26
28
267
87
72
424
8,102
462
30
3,179
55
23
14
Dec-11
499
513
412
517
403
350
61
1,201
223
79
620
2
20
6,114
437
49
568
194
2,091
527
115
157
11
8
25
16
29
80
385
12
806
Jan-12
333
110
114
195
113
70
10
165
464
48
253
0
13
1,829
471
315
606
468
42
130
2
171
26
151
75
3
112
54
199
1
324
Feb-12
685
382
294
472
277
294
53
856
761
76
324
4
6
4,365
1,088
896
686
769
617
853
25
214
0
105
65
107
110
145
302
21
478
Mar-12
1,282
1,279
919
1,063
948
470
46
1,818
974
80
459
17
43
4,826
1,393
252
694
922
303
559
70
222
3
29
68
177
81
81
339
33
1,011
65
87
170
289
8,743
298
8
1,759
81
0
99
0
88
108
77
7,598
1,049
106
2,741
109
1,696
1,691
562
203
278
2,354
10,792
995
116
3,148
82
4,804
4,873
917
148
338
708
12,068
430
215
3,942
242
5,579
5,603
Apr-12
1,730
1,777
1,321
1,524
1,373
549
56
3,206
723
95
2,014
5
20
6,289
1,705
177
781
1,037
147
441
95
268
21
59
131
10
127
162
531
18
937
707
533
402
15,624
505
229
3,061
210
8,782
8,906
YTD
9,354
9,508
5,439
8,059
6,171
4,700
541
15,433
7,949
1,040
6,386
43
236
61,274
11,517
5,091
7,555
8,526
3,251
7,616
342
2,270
123
599
1,111
514
946
2,767
4,762
190
8,625
0
5,499
1,716
3,447
8,400
79,856
5,547
944
31,202
1,161
20,974
21,276
4
TOTAL ARTICLES/DOCUMENTS PRINTED/VIEWED
ACM Digital Articles (Article Requests)
ACS Articles Viewed (Including Archives)
American Meteorological (Fulltext Downloads)
American Physical Society (FT Articles)
American Statistical Assoc. (Fulltext) *see Taylor & Francis
Annual Reviews (FT Articles)
ARTSTOR (Access Image)
ASCE Research Library (FT Articles)
ASME Digital Library (FT Articles)
Atypon /Guilford(FT Articles)
BioOne (Fulltext Downloads)
Britannica Online -Academic (Documents)
Cambridge Journals Online (Articles)
CQ Researcher (Documents FT)
Digital Dissertations (Downloads)
Duke University Press (FT Articles)
EBSCO - (Total Fulltext)
Ecological Society of America (FT Articles)
Ed-IT-Lib (FT views)
Emerald Library (Fulltext downloads)
Ethnic NewsWatch (Fulltext)
Gale/InfoTrac - Total FT Articles Viewed
Literature Resource Center
LitFinder
Opposing Viewpoints
Hein OnLine (Article Requests)
ICE Virtual Library (FT Articles)
IEEE Explore (Articles)
IET Digital Library (FT Articles)
Ingenta (Fulltext Articles)
Inst. Of Physics (Articles Fulltext)
JSTOR (Articles Viewed)
LEXIS NEXIS Academic (Documents Retrieved)
MIT Press ( FT Articles)
MLA Journals ( FT )
Newsbank: Mobile Register (Articles Viewed)
Newsbank: Civil War (Views)
Newsbank: Historical Alabama & African American (Views)
Ovid/SilverPlatter (Fulltext)
Oxford English Dictionary (FT Requested)
Oxford Reference (FT Requested)
Oxford Journals Online (Fulltext Articles)
Palgrave (FT Articles)
Periodicals Archive Online (Fulltext)
Project Muse (Articles)
ProQuest Congressional (Docs Retrieved)
ProQuest Newspapers (Fulltext)
T.E. 6/11/2012
Reference Services Statistics 2011/2012
May-11
41,662
Jun-11
70,618
Jul-11
51,873
Aug-11
28,393
Sep-11
74,549
Oct-11
99,685
Nov-11
88,674
Dec-11
57,393
Jan-12
58,971
Feb-12
99,762
Mar-12
110,136
Apr-12
121,695
72
949
37
40
0
74
3,737
8
3
2
69
1,847
49
740
56
6
5,886
24
0
125
6
2,169
163
1
301
139
1
91
3
33
24
2,636
769
1
2
84
6
100
3,575
44
25
1,113
5
55
231
8
317
339
1,949
54
450
2
73
184
3
1
19
28
826
74
111
129
1
30,019
25
3
188
20
2,127
178
4
192
222
0
67
0
103
28
2,147
1,206
2
2
16
2
26
4,808
415
2
1,350
1
74
130
0
291
110
512
10
59
1
44
140
2
1
8
34
909
56
1,091
34
5
20,358
11
11
261
10
2,019
48
0
502
204
1
43
0
48
2
2,832
778
1
0
167
0
48
2,978
35
18
1,098
27
254
255
1
187
57
204
4
28
0
53
1,161
10
3
3
33
460
56
16
52
1
8,588
21
3
33
2
1,073
115
3
27
65
0
45
0
79
26
1,059
475
2
2
134
0
6
2,085
44
5
879
0
50
111
1
97
122
566
5
45
0
72
3,562
28
16
4
47
1,159
62
245
77
9
29,686
36
3
153
6
2,616
132
10
312
152
0
107
0
123
9
4,080
823
9
2
186
0
27
5,453
46
22
940
0
279
301
7
908
61
517
12
27
1
78
2,974
6
31
8
67
1,278
47
1,345
98
9
38,442
48
6
269
8
5,433
94
11
1,490
310
1
129
1
117
9
4,775
1,853
4
1
142
0
92
5,776
93
54
1,402
1
319
449
8
1,627
231
2,353
51
21
1
83
1,614
14
30
3
113
1,303
69
2,469
108
6
27,455
13
10
342
8
4,590
198
2
2,195
217
6
429
0
106
33
6,193
1,224
3
1
324
0
333
3,968
49
15
1,122
1
239
428
367
316
115
1,085
11
212
2
41
1,384
20
14
0
326
967
55
1,336
31
6
9,860
37
5
277
1
2,119
181
5
1,092
150
5
703
0
34
24
5,672
605
0
1
175
0
8
1,729
20
9
848
0
195
362
14
488
32
968
13
373
1
97
1,116
342
2
1
37
627
133
76
25
5
12,643
25
7
138
3
1,087
17
4
34
80
10
121
2
51
18
2,263
545
0
3
115
0
123
4,535
95
1
845
0
57
143
0
270
53
1,149
8
75
175
1,126
20
694
96
1,597
19
407
67
2,242
347
4
0
75
1,850
70
771
51
14
33,851
31
8
257
4
2,704
62
3
496
188
14
314
2
461
25
3,396
1,246
0
0
148
0
76
6,248
96
57
1,087
0
262
211
19
226
45
2,130
251
29
0
51
2,162
101
1,083
90
3
30,966
8
4
240
20
3,402
144
3
599
271
26
2,440
11
79
62
4,501
1,559
1
5
166
0
8
4,884
73
87
840
2
114
247
41
455
50
2,106
987
5
1
76
3,265
92
1,953
51
8
32,871
43
17
385
11
5,232
156
4
1,937
337
6
1,322
21
75
50
8,080
1,533
15
8
387
0
161
4,132
128
41
1,168
1
192
510
8
295
YTD
903,411
1,463
12,975
244
2,431
8
777
22,350
2,018
139
49
956
16,653
864
11,236
802
73
280,625
322
77
2,668
99
34,571
1,488
50
9,177
2,335
70
5,811
40
1,309
310
47,634
12,616
38
27
2,044
8
1,008
50,171
1,138
336
12,692
38
2,090
3,378
474
5,477
5
T.E. 6/11/2012
Reference Services Statistics 2011/2012
May-11
12
221
1,873
10,221
14
1,745
59
2,353
3
43
173
3,306
13,726
16
1,868
17
3,948
4
115
169
3,020
9,553
18
1,410
89
2,835
1
57
59
1,006
6,913
18
1,302
82
1,929
1
1,803
113
2,992
12,063
30
1,814
105
3,634
2
784
115
4,920
20,099
83
1,959
109
3,686
2
190
302
3,541
22,873
60
1,937
96
3,408
6
25
224
1,102
22,111
30
2,161
73
2,721
23
178
1,745
23,474
202
2,426
832
3,063
388
381
2,911
29,856
259
2,972
344
4,944
1,473
548
3,548
37,139
405
3,789
117
4,552
93
631
636
3,918
39,603
307
3,834
164
4,607
253
YTD
0
5,544
3,119
33,882
247,631
1,442
27,217
2,087
41,680
365
TOTAL ELECTRONIC BOOKS ACCESSED
2,285
1,674
3,408
4,457
19,309
18,889
15,808
10,537
8,201
11,501
8,490
10,140
114,699
ACLS Humanities E-Books (Views)
Ebrary (Section Requests)
Net Library (Total Accesses) - Ebsco's Ebook (fulltext)
Springer eBooks (Section Requests)
364
1,116
201
604
112
431
206
925
22
2,681
104
601
10
3,948
106
393
3,834
14,113
204
1,158
397
16,954
189
1,349
492
14,140
178
998
456
8,540
123
1,418
1,213
5,415
108
1,465
183
9,779
186
1,353
147
6,100
177
2,066
1,248
6,851
191
1,850
8,478
90,068
1,973
14,180
ProQuest Statistical DataSets
ProQuest Statistical (Documents Retrieved)
Royal Society of Chemistry (FT Articles)
Sage Journals Online (Fulltext)
ScienceDirect (Articles Requested)
Scitation/Physics Journals (Articles Requested)
Springer Journals (FT)
Taylor & Francis/ Haworth / InformaWorld (Articles)
Wiley Online (Articles) includes Blackwell
Wilson Biography Ref Bank (FT)
Jun-11
Jul-11
Aug-11
Sep-11
Oct-11
Nov-11
Dec-11
Jan-12
Feb-12
Mar-12
Apr-12