JOB ANNOUNCEMENT
POLK COUNTY DEPARTMENT OF SOCIAL SERVICES
POSITION:
Income Maintenance Caseworker II Universal Worker
This position serves as a member of the Economic Services team with primary responsibility to correctly
determine an applicant’s eligibility for Food and Nutrition Services, Temporary Assistance to Needy
Families, Childcare, Work First, Adult Medicaid and / or Family and Children’s Medicaid. In this
position, workers monitor continual compliance with all program requirements while responding to
client needs. The worker in this position must have excellent computer skills and have the ability to
read and interpret policy, job aides and change notices in the automated system of NC Fast. This worker
must also have good interviewing skills and the ability to communicate effectively with persons of all
socioeconomic backgrounds. All DSS employees may be called upon to perform work during
emergency or disaster situations including but not limited to staffing shelters overnight. This service, if
required, will take precedence over duties described in this job announcement.
Minimum Training and Experience Requirements:
Graduation from an accredited associate degree program in Human Services Technology, Social
Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely
related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other
public contact experience which included negotiating, interviewing, explaining information, gathering
and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least
one year of such experience being in an income maintenance program; or graduation from high school
and three years of paraprofessional, clerical or other public contact experience which included
negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of
data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and
experience.
One year of experience as an Income Maintenance Caseworker is required for level II. All others
will be hired at level I with a corresponding salary grade.
STARTING SALARY:
Income Maintenance Caseworker II
Income Maintenance Caseworker I
Grade 17
Grade 15
$24,231
$21,978
Pre-employment Drug Testing and Criminal Background Checks are required
CLOSING DATE:
Until Filled
TO APPLY: Submit completed State Application PD-107 and an official transcript to Lou Parton,
Director, Polk County Department of Social Services, 231 Wolverine Trail, Mill Spring NC 28756
An Equal Opportunity Employer