BOSTON COLLEGE
Division of Student Affairs
PRE-ASSESSMENT CONVERSATION GUIDE
This conversation guide can be a starting point for assessing programs and services in your department. It
may be helpful to talk through these questions in a staff meeting, with your supervisor, or with colleague or
two as you begin to plan for assessing your program.
GUIDING QUESTIONS
 What program or service do you want to assess?
 What is do you want to know about this program? What is the specific issue or potential problem?
 How is this program aligned with the divisional learning goals?
 Who needs to be involved, or know about, this assessment? How might you include them in the
planning?
 What do you want students to be able to know, value, or be able to do after participating in this
program or initiative?
 Do you have any service outcomes in mind, like attendance expectations, reduction in X, etc.?
 What techniques will you use to conduct your assessment? Do you need further training or
information in order to do this? Consult the workshop schedule or online webinar schedule on
Campus Labs (www.studentvoice.com).
 When do you want to conduct your assessment? Check with your director to see what else might
be going on in the department or across the division which might influence your timing.