GOVERNMENT INFORMATION SERVICES TEAM ACTION PLAN REVISED

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GOVERNMENT INFORMATION SERVICES TEAM
ACTION PLAN
REVISED
November 13, 2008
I.
Government Documents Background Information
A.
Depository requirements
B.
Statistical data (e.g. collections, processing, services)
C.
Reference services
1.
User questions – subject and scope
2.
Subject areas and other types of synergies within the whole library
II.
Public Services
A.
Services
1.
Which ones to integrate with other operations
a.
How to do so?
b.
Who needs to be involved?
c.
Timing issues
d.
Training issues
2.
Which ones to keep separate
a.
How to do so?
b.
Issues to be resolved
c.
Managing referrals
3.
Library users input
a.
Internal
i.
Survey
b.
External
i.
Focus Groups/Survey
B.
Location?
1.
Possibilities
a.
Pros
b.
Cons
2.
Facilities Issues
a.
Public/reference spaces – optimal configuration
b.
Work/Office spaces
i.
Two Staff
ii.
Three Librarians
C.
Marketing & Promotion of Government Documents
1.
2.
Services
Collections
i.
State & National
ii
International and Foreign
3.
Specific User groups
i.
Within the Library
ii.
Faculty and Students
iii.
Champaign-Urbana Community
III.
Collection Development & Acquisitions
A.
Collection Development responsibilities
B.
Acquisitions
1.
Integrated?
i.
Staffing
ii.
Training
2.
Separate?
i.
Staffing
ii.
Workspace
IV.
Technical Services
A.
Documents Processing, Cataloging and Management
1.
What’s unique about documents?
2.
What isn’t unique about documents?
B.
Knowledge needed for T.S. work with documents
C.
Volume of activity
D.
Staffing
1.
F.T.E. required
2.
Location (is proximity to the collection an issue?)
3.
Space requirements
4.
Training
V.
Print Collection
A.
Management issues
B.
Preservation issues
VI.
Digital Collection
A.
Management issues
B.
Preservation/Permanent Public Access
VII.
Users - Feedback on New Models
A.
B.
C.
VI.
Focus Groups (faculty & students)
1.
Composition
2.
Questions
Focus Groups (within the Library)
1.
Composition
2.
Questions
Assessing feedback
Depository Status
A.
Understanding the requirements
B.
Meeting continuing obligations
C.
CIC Repository
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