Archive Service Accreditation – Application System User Guide – October 2013 Applying for Archive Service Accreditation: Using the online application system 1 Archive Service Accreditation – Application System User Guide – October 2013 Archive Service Accreditation online application system: user guide Table of Contents 1 Registering on the online application system ................................................................ 3 Known issue with automatic registration and spam filters ....................................................4 2 Making your application ............................................................................................... 5 2.1 Starting your application ..................................................................................................5 2.2 Your application home page.............................................................................................6 2.3 Monitoring your progress ................................................................................................6 2.4 Working on your application ............................................................................................8 2.5 Uploading and deleting supporting documents .............................................................10 Standard uploading ..........................................................................................................10 Listing uploaded or linked documents ..............................................................................10 Deleting documents............................................ 11Space to upload additional documents 11 3 Inviting others to work on your application.................................................................. 12 3.1 Adding a member of your team .....................................................................................12 3.2 Setting a security level for team members ....................................................................12 3.3 Known issues for working with team members ............................................................13 4 Submitting your application........................................................................................ 14 4.1 Deciding to submit the application ................................................................................14 4.2 Downloading the application .........................................................................................14 5 System Passwords ....................................................................................................... 17 5.1 Lost passwords ..............................................................................................................17 5.2 Changing your password ................................................................................................17 6 Submitting more than one application ........................................................................ 18 7 Withdrawing your application ..................................................................................... 19 2 Archive Service Accreditation – Application System User Guide – October 2013 1 Registering on the online application system To register on the online application system use the ‘Need An Account? Sign Up’ button as below: Then enter your details as below and click on register. The email address you enter will be your login for your application. 3 Archive Service Accreditation – Application System User Guide – October 2013 After registering, you will see the following page. This page confirms that you have successfully completed initial registration and that an email will follow to allow you to complete the registration process. When you receive the automated confirmation email, please click on the link to complete registration . You can then start working on your application immediately. Known issue with automatic registration and spam filters If you don’t receive the email (from accreditation@nationalarchives.gsi.gov.uk), check whether the email has been blocked by a spam filter. If this is the case, add accreditation@nationalarchives.gsi.gov.uk to the safe address list to receive future automated emails. If you can’t locate the email in the spam filter, please contact the accreditation team directly, and they will set you up manually on the system. This will be done periodically alongside password resets (see below), so you may need to wait a few days before you can log in. It will also mean that you can’t invite other people to contribute to your application as a team effort (Section 3 below), and will have to use a single login to complete the form. 4 Archive Service Accreditation – Application System User Guide – October 2013 2 Making your application 2.1: Starting your Application Once you have logged into the system, you will be asked to enter the name of your archive service. This will be used to identify your application in the online application system. Then click on ‘Get Started’ 5 Archive Service Accreditation – Application System User Guide – October 2013 2.2 Your application – Home page The is the home page for your application with links to the sections of the application form that you need to complete: • About your, your collections and about your service • Organisational Health • Collections • Stakeholders and their Experiences • Additional documents uploaded or linked You can complete these sections in any order. There are a few mandatory questions which you will need to complete before saving parts of the application, but in general you can work through at your own pace and come back to sections as needed. Please note that the Additional Documents section is not mandatory. It is only to be used where you don’t have enough space to upload evidence for any of your responses (see 2.4 below). It gives space to upload a large number of extra files, which should be ample for most applications. If you still need more, please contact accreditation@nationalarchives.gsi.gov.uk for help. 2.3 Monitoring your progress The home page also allows you to monitor your progress in completing your application Once you have completed each section then the status will change from ‘Incomplete’ to ‘Complete’. Please note that until you submit your application all sections of your application can still be edited or viewed, even if marked as ‘Complete’. 6 Archive Service Accreditation – Application System User Guide – October 2013 Choosing Edit returns you to the questionnaire. Choosing View allows you to review or download a read-only PDF of this form: 7 Archive Service Accreditation – Application System User Guide – October 2013 2.4 Working on your application Clicking on any of the form links as shown will take you to an individual section which you can then complete. You do not have to complete all questions or all parts of questions, if elements are not available or not relevant to your service. Most sections comprise multiple pages: 8 Archive Service Accreditation – Application System User Guide – October 2013 You can navigate within each section via buttons at the end of each page . You should also remember to save your application regularly using the ‘Save and Continue Editing’ button. Saving the form will take longer when documents have been uploaded into the online application system. To return to the home page, use the Back to Submission button (at the top right). This does not save automatically. At the end of each section, the ‘Save and Exit’ option also returns you to the home page while saving your application. 9 Archive Service Accreditation – Application System User Guide – October 2013 2.5 Uploading and deleting supporting documents At various points in the application you will be asked to upload a supporting document. Standard uploading For most questions which require supporting documentation, the online system allows you to upload two documents and then list them on an evidence table. To upload a document click ‘browse’ (red circle below) and use the dialogue box to navigate to the supporting document. The documents will be uploaded into the online system when you save the page and will be indicated by text as in the example below (green circle) rather than as a file. Each ‘browse’ button only allows you to upload one document. If you upload a second one using the same ‘browse’ button, the first document is overwritten. If you need to upload more than two documents for a question, please use the Additional Documents section of the application form (below). If you have already uploaded a document elsewhere in your response, which contains evidence for other questions, please simply reference it in the table instead of uploading it multiple times. If you download a copy of your application, each uploaded document will be downloaded as a separate document as well. Using documents which are available online as supporting evidence For any documents which are available online you should give the URL in the evidence table rather than uploading the document into the online application system. Listing uploaded or linked evidence You should list any documents you have uploaded into the application system in the table providing details as in the example below. 10 Archive Service Accreditation – Application System User Guide – October 2013 For supporting documents available online, simply link within this table. You do not need to upload a copy as well. There are a number of rows in each of these tables for adding supporting documents; don’t feel you need to complete them all or to upload multiple documents if one alone can provide sufficient evidence. Deleting uploaded documents If you upload a document in error, you can simply delete it using the tickbox (red circle below). When you next save the page, the document will be removed: Additional space to upload supporting documents If you have insufficient space to upload or link to online documents for any of these questions, or want to upload a document in response to a question where you don’t have the opportunity to upload within the form itself, you can use the optional Additional documents section which is accessible from the home page. In this section there is a single large table to record any further uploads or links, followed by a string of browse buttons for uploading the documents. If you still don’t have space for everything, please contact accreditation@nationalarchives.gsi.gov.uk: 11 Archive Service Accreditation – Application System User Guide – October 2013 12 Archive Service Accreditation – Application System User Guide – October 2013 3 Inviting others to contribute to your application for Archive Service Accreditation At any point in your application form, the original applicant can invite other members to join the application team. 3.1 Adding or deleting a member of your team This is done at the Members section of the homepage – you can choose to ‘Add Member’ or ‘Edit Members’ if someone leaves the team. 3.2 Setting a security level for team members If you choose ‘Add A Member’ you need to enter their full name and email address, and set the access level, either full control or read only access. 13 Archive Service Accreditation – Application System User Guide – October 2013 An automated email with a confirmation link will be sent to the specified email address. ‘Read only’ access to the form can be used in cases where you need approval for your application. 3.3 Known issues in working with team members You need to ensure that two people are not working on the same section of the application form at the same time, as this may lead to work being overwritten. However multiple people can work on different parts of the application at the same time, as each section saves separately. Please note: adding a team member can only be confirmed via automated system email. If you are not able to receive these emails, you will need to use a single login to make your application. Unfortunately, though the accreditation team can add new users manually, we cannot associate them with particular applicationsas team members. 14 Archive Service Accreditation – Application System User Guide – October 2013 4 Submitting your application Once you’ve completed the four mandatory sections, the ‘Submit Application’ button will become active. You can then submit your application by pressing the ‘Submit application’ button. You will not be able to edit your application after submission. 4.1 Deciding to submit the application The Submit Application button becomes live once the four compulsory sections are complete. Unless you need to add any further evidence, including approval of policies or evidence of delegated authority to approve policies, you can now submit. 4.2 Downloading the Application It is possible to give someone ‘read only’ access to the form if you need to get their approval for the submitted version (See also How to invite others section). Alternatively, you can download a copy of the entire form for your reference and for internal records. You can download a copy of your application at any time, before or after submission, for reference and internal records. The Download Application button appears as soon as one or more forms have been saved, even if only partly completed: 15 Archive Service Accreditation – Application System User Guide – October 2013 After you opt to download, downloads are prepared: They are provided as zip files containing each section of the application form and the supporting documents: This is an example download of PRONI’s application when only the Organisational Health section had been completed. The files appear in the order they were added to the application form: 16 Archive Service Accreditation – Application System User Guide – October 2013 17 Archive Service Accreditation – Application System User Guide – October 2013 5 How to reset your password 5.1 Lost passwords If you have forgotten your password and cannot access your application, please email accreditation@nationalarchives.gsi.gov.uk to request a new password. Please include PASSWORD RESET in the subject line. Password resets will be done periodically – at least once per week – so you may have to wait a few days before confirmation of your reset. 5.2 Changing your password If your password is reset by the system to a generic code, or you want to change your password for other reasons, you can do so under the Settings area at top right of the application system. 18 Archive Service Accreditation – Application System User Guide – October 2013 6 Making more than one application for Archive Service Accreditation In some cases, such as where there was a decision for an archive service with several branches to make separate applications for Archive Service Accreditation , you may need to make more than one application on the online system. To do this, use the Create Another Submission button from the homepage. 19 Archive Service Accreditation – Application System User Guide – October 2013 7 Withdrawing your application You can choose to withdraw your application at any time. This will remove the application data from the system. Please be aware that if you withdraw your application you will not be assessed or progressed through the application and accreditation process. However, we do periodically download information in the system for business continuity purposes. The application data may have been captured and kept within the accreditation scheme records in The National Archives’ systems. We do not retain these downloads for long periods of time, and they are regularly deleted, but if you wish your withdrawn application to be removed ahead of schedule, please contact the accreditation team directly. accreditation@nationalarchives.gsi.gov.uk Accreditation Team October 2013 20