Health Services
Health Services enthusiastically supports the College's mission in promoting academic
excellence and the development of the individual through health awareness, counseling
and outside referral. A healthy student body ensures student enrollment and retention and
Health Services provides an open door and confidential facility that medically assists and
assesses students.
Core Activities and Performance
Core Activity
Key PI
Indicators
Immunization Data Processing and
Vaccination Clinics
Volume of service. CUNYFirst/IT compliance reports.
Yes
Student Medical Withdrawals
Volume of Service
Yes
First Aid Treatment and
Counseling/Off-Campus Referrals
Volume and quality of service (first aid logs and accident reports)
Yes
Promotion of health awareness and
education through continuous offerings of
health workshops and presentations on
important health topics.
Volume of service, attendance and surveys.
Yes
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Measles, Mumps, Rubella and Hepatitis B Clinic
6/16/2010
15
Measles, Mumps, Rubella and Hepatitis B Clinic
7/13/2010
10
Measles, Mumps, Rubella and Hepatitis B Clinic
7/14/2010
8
Measles, Mumps, Rubella, Hepatitis B and TDap Clinic
7/21/2010
27
Measles, Mumps, Rubella, Hepatitis B and Meningitis Clinic
8/4/2010
28
Measles, Mumps, Rubella and Hepatitis B Clinic
8/24/2010
47
Measles, Mumps, Rubella and Hepatitis B Clinic
8/25/2010
24
Measles, Mumps, Rubella, Hepatitis B, HPV, and Meningitis Clinic
9/21/2010
19
Measles, Mumps, Rubella, Hepatitis B and Meningitis Clinic
9/23/2010
20
Measles, Mumps, Rubella and Hepatitis B Clinic
9/27/2010
9
Measles, Mumps, Rubella, Hepatitis B and Meningitis Clinic
9/28/2010
16
Measles, Mumps, Rubella, Hepatitis B and Meningitis Clinic
9/29/2010
8
Diabetes Awareness Screening Day
10/13/2010
112
Influenza Clinic
11/10/2010
12
Influenza Clinic
11/17/2010
10
CUNY World AIDS Day Health Fair
12/1/2010
227
Influenza Clinic
12/1/2010
14
Measles, Mumps, Rubella Clinic
2/8/2011
8
Measles, Mumps, Rubella Clinic
2/9/2011
4
Measles, Mumps, Rubella Clinic
2/16/2011
3
Measles, Mumps, Rubella Clinic
2/17/2011
3
both
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Diabetes Awareness Screening Day
4/6/2011
83
CUNY Wellness Festival
4/13/2011
420
Transfer Orientation
5/20/2010
20
FROSH - New Student Registration
6/14/2010
43
6/15/2010
49
FROSH - New Student Registration
6/16/2010
42
FROSH - New Student Registration
6/23/2010
28
FROSH - New Student Registration
6/24/2010
13
FROSH - New Student Registration
6/30/2010
44
FROSH - New Student Registration
7/1/2010
31
FROSH - New Student Registration
7/6/2010
50
FROSH - New Student Registration
7/7/2010
17
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
7/8/2010
10
FROSH - New Student Registration
7/8/2010
31
FROSH - New Student Registration
7/9/2010
38
FROSH - New Student Registration
7/12/2010
30
FROSH - New Student Registration
7/13/2010
56
FROSH - New Student Registration
7/15/2010
42
FROSH - New Student Registration
7/19/2010
45
FROSH - New Student Registration
7/20/2010
35
FROSH - New Student Registration
7/21/2010
73
FROSH - New Student Registration
7/22/2010
41
FROSH - New Student Registration
7/26/2010
39
FROSH - New Student Registration
7/27/2010
30
FROSH - New Student Registration
7/28/2010
17
FROSH - New Student Registration
7/29/2010
15
FROSH - New Student Registration
1/5/2011
20
FROSH - New Student Registration
1/6/2011
25
FROSH - New Student Registration
1/7/2011
32
FROSH - New Student Registration
1/8/2011
19
FROSH - New Student Registration
1/11/2011
44
FROSH - New Student Registration
1/12/2011
56
FROSH - New Student Registration
1/13/2011
52
FROSH - New Student Registration
1/14/2011
26
FROSH - New Student Registration
1/18/2011
68
FROSH - New Student Registration
1/19/2011
31
FROSH - New Student Registration
1/20/2011
15
FROSH - New Student Registration
1/21/2011
25
FROSH - New Student Registration
1/24/2011
38
FROSH - New Student Registration
1/25/2011
26
FROSH - New Student Registration
1/28/2011
39
gave presentations
FROSH - New Student Registration
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
6/3/2010
11
New York Center Mobile Blood Drive
6/16/2010
51
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
6/22/2010
11
Life Line Radiology - Prevention Screenings
7/14/2010
245
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
8/31/2010
7
Frank Egan Memorial Health Lecture Series: How to Function at Your Best Dr. Ronit Vilan
9/1/2010
8
Frank Egan Memorial Health Lecture Series: Connections of Health - Secrets
Doctors Can't Tell You - Dr. Ronit Vilan
9/15/2010
22
Frank Egan Memorial Health Lecture Series: How to Boost Your Immune
System - Dr. Ronit Vilan
9/29/2010
17
Frank Egan Memorial Health Lecture Series: Stress Management - Dr. Ronit
Vilan
10/6/2010
21
Frank Egan Memorial Health Lecture Series: Alcohol Education
10/13/2010
20
New York Hospital of Queens Blood Donor Center - Halloween Blood Drive
10/20/2010
93
Frank Egan Memorial Health Lecture Series: Sexual Health Education LIJ/NorthShore
10/27/2010
23
Frank Egan Memorial Health Lecture Series: Vegetarian Cooking - Science of
Spirituality
11/10/2010
25
HIV/STI Screening and Counseling - AIDS Center of Queens County
11/15/2010
14
Frank Egan Memorial Health Lecture Series: Stress Management
11/17/2010
22
HIV/STI Screening and Counseling - AIDS Center of Queens County
12/13/2010
1
HIV/STI Screening and Counseling - AIDS Center of Queens County
2/7/2011
32
Frank Egan Memorial Health Lecture Series: Eating Disorders and Body Image 2/9/2011
22
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
2/16/2011
30
HIV/STI Screening and Counseling - AIDS Center of Queens County
3/7/2011
15
Frank Egan Memorial Health Lecture Series: Men's Health Awareness
3/9/2011
20
Frank Egan Memorial Health Lecture Series: Women's Health Event
3/10/2011
15
Frank Egan Memorial Health Lecture Series: Vegetarian Cooking
3/23/2011
12
Frank Egan Memorial Health Lecture Series: STI Education
3/30/2011
12
New York Hospital of Queens Blood Donor Center - Spring Blood Drive
3/30/2011
115
Life Line Radiology - Prevention Screenings
4/15/2011
340
HIV/STI Screening and Counseling - AIDS Center of Queens County
4/27/2011
17
Frank Egan Memorial Health Lecture Series: Anger Management
5/4/2011
36
DeStress Workshop
5/5/2011
10
Frank Egan Memorial Health Lecture Series: Stress Management
5/11/2011
49
Elmhurst Hospital - Smoking Cessation Nicotine Replacement Therapy
Distribution
5/17/2011
5
organized
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Angelina
Ferruggia
Good Cyber Citizenship
Fall 2010
Isabel
Hocevar
Certificate of Appreciation on behalf
of the New York Hospital of Queens
Blood Donor Center
Spring 2010
Isabel
Hocevar
Good Cyber Citizenship
Fall 2010
Isabel
Hocevar
Certificate of Appreciation Outstanding Club Advisor
Fall 2010
Marianne
Salerno
Good Cyber Citizenship
Fall 2010
Marilyn
Sasiadek
CPR Emergency Procedures Exam
Competency/Medical Exemption
Fall 2010
Marilyn
Sasiadek
Good Cyber Citizenship
Fall 2010
Sunita
Seecheran
Good Cyber Citizenship
Fall 2010
Angelina
Ferruggia
Security Awareness Class
Fall 2010
Angelina
Ferruggia
CUNYFirst Training
Fall 2010
Angelina
Ferruggia
New York City Citywide Immunization Summer 2010
Registry - Reminder/Recall Features
Angelina
Ferruggia
Student Affairs - Professional
Development - Introduction to CAS
and CAS Standards Guidelines:
Standards for Clinical Health
Programs and Health Promotion
Programs
Angelina
Ferruggia
CUNYFirst Training - UAT Orientation Summer 2010
Session
Angelina
Ferruggia
Staff Anger Management
Spring 2010
Angelina
Ferruggia
Environmental Health and Safety
Training - Bloodborne
Pathogens/Hazardous Waste
Awareness
Spring 2010
Isabel
Hocevar
Security Awareness Class
Fall 2010
Isabel
Hocevar
CUNYFirst Training
Fall 2010
Isabel
Hocevar
New York City Citywide Immunization Summer 2010
Registry - Reminder/Recall Features
Isabel
Hocevar
CUNYFirst - UAT Preparation and
Discussion
Summer 2010
Isabel
Hocevar
New York City Department of Health
and Mental Hygiene - Tobacco
Webinar - Creating a Smoke Free
Campus
Summer 2010
Isabel
Hocevar
Health Insurance Update
Summer 2010
Isabel
Hocevar
CUNYFirst Teleconference
Immunization Summary Reports
Summer 2010
Isabel
Hocevar
Behavioral Intervention Team
Fall 2010
Isabel
Hocevar
Health Services Advisory Council
Fall 2010
Isabel
Hocevar
New York City Department of Health
and Mental Hygiene - Tobacco
Control
Spring 2010
Awards
Conference, workshop,
training attended
Summer 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Isabel
Hocevar
Health Services Advisory Council
Spring 2010
Isabel
Hocevar
Staff Anger Management
Spring 2010
Isabel
Hocevar
TB Annual Conference
Spring 2010
Marianne
Salerno
Security Awareness Class
Fall 2010
Marianne
Salerno
CUNYFirst Training
Fall 2010
Marianne
Salerno
New York City Citywide Immunization Summer 2010
Registry - Reminder/Recall Features
Marianne
Salerno
Environmental Health and Safety
Training - Bloodborne
Pathogens/Hazardous Waste
Awareness
Spring 2010
Marilyn
Sasiadek
New Parent Orientation
Fall 2010
Marilyn
Sasiadek
Security Awareness Class
Fall 2010
Marilyn
Sasiadek
CUNYFirst Training
Fall 2010
Marilyn
Sasiadek
New York City Citywide Immunization Summer 2010
Registry - Reminder/Recall Features
Marilyn
Sasiadek
Tuberculin Skin Test Administration
Training
Summer 2010
Marilyn
Sasiadek
Environmental Health and Safety
Training - Bloodborne
Pathogens/Hazardous Waste
Awareness
Spring 2010
Sunita
Seecheran
Security Awareness Class
Fall 2010
Sunita
Seecheran
CUNYFirst Training
Fall 2010
Sunita
Seecheran
New York City Citywide Immunization Summer 2010
Registry - Reminder/Recall Features
Sunita
Seecheran
CUNYFirst Training - UAT Orientation Summer 2010
Session
Sunita
Seecheran
Staff Anger Management
Spring 2010
Sunita
Seecheran
Environmental Health and Safety
Training - Bloodborne
Pathogens/Hazardous Waste
Awareness
Spring 2010
Sunita
Seecheran
CUNY Hunter FERPA Tutorial
Spring 2010
Simon
Ulubabov
CUNYFirst Training
Fall 2010
Simon
Ulubabov
Problem Gambling and Co-occurring
Disorder
Summer 2010
Isabel
Hocevar
Behavioral Intervention Team
Spring 2010
Service to department,
College, University,
community, and/or
professional society
Changes in Department within Last Year
Change Type
Change
Reason
Semester
CUNYFirst replaces SIMS
CUNY integrated all CUNY colleges
under a unified system.
Fall 2010
Other Changes
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Personnel
CUNYCAP Shannon Crichlow transferred from Position in Student Activities needed to Spring 2011
Health Services to Student Activities.
be filled.
Work study student Simon Ulubabov hired as Office needed competent staff member Fall 2010
Part-time College Assistant.
who could assist with office functions,
events and new student registration.
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Immunization Data
Processing CUNYFirst
Compliance Reports
100% Measles, Mumps,
Rubella New York State
Compliance
Less than 100% Measles,
Mumps, Rubella New York State
Compliance. CUNYFirst reported
that we had 381 noncompliant
students.
Work with CUNYFirst to Continuing
modify future compliance
reports so that accurate
information can be
reported to the State.
Immunization Data
Processing - IT
Compliance Reports
100% Measles, Mumps,
Rubella New York State
Compliance
100% Measles, Mumps, Rubella
New York State Compliance
Continue to rely on the
Continuing
QCC IT Department to
garner more accurate
information on student
immunization compliance
than CUNYFirst can
attain at this time.
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Immunization Data
Processing - volume
of service
Accurately and efficiently
enter student immunization
records into CUNYFirst
database in a timely
manner so incoming
Freshman and Transfer
students can register at
QCC.
Attributes of new database
system means that the data
processing system in Health
System takes substantially
longer. Staff more cautious in
reviewing records because
CUNYFirst does not have built in
safeguards that SIMS possessed.
Continue to work with
Continuing
New Student Enrollment
in obtaining advisement
schedules in advance so
that students can be
contacted and
immunizations obtained
prior to advisement
appointments. Health
Services will continue to
advise all incoming
students and other QCC
Departments that
immunization records
should be brought in at
least 48 hours prior to
advisement
appointments. Health
Services continues to use
the New York City
Citywide Immunization
Registry to obtain
records in advance.
Currently, CUNYFirst
does not have the
capability to merge New
York Department of
Education Immunization
download, so office staff
will continue to manually
input data received from
a webdrive received from
IT. Seasonal staff
(winter/spring and
summer/fall registration
periods)will be requested
to assist strained office in
data collection and daily
office functions.
From June 2009 to May 2010,
149 requests have been
approved by this office. From
June 2010 to April 2011, 103
requests have been approved by
Health Services. Decrease in
volume caused by students being
referred to QCC Counseling as
well as students not following
through with their medical
withdrawal requests.
Continue to have
Continuing
part-time College
Assistant and part-time
Nurse assist students
with medical withdrawals
in a timely manner.
Medical Withdrawals 1. Assist and advise
- volume of service
students on the medical
withdrawal process and
expedite requests. 2.
Ensure collaborating
departments are versed in
CUNY medical withdrawal
policy and updates.
Status
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Health Awareness
and education
promotion - volume
of service
(attendance sheets
and surveys)
Offer a wide array of
important health
workshops relevant to the
student population to
educate as well as to assist
in retention. An additional
goal is to promote future
knowledgeable health
consumers.
Compared to last year's report,
the office has maintained the
same number of events. There
has been positive feedback from
surveys collected at various
presentations and most events
have been well attended.
1. Continue to increase
Continuing
or maintain the number
of successful events for
next year. 2. Maintain
collaborations and
networks with other
departments and outside
agencies to provide
insightful presentations.
Vaccination Clinics volume of service
Provide necessary MMR
immunization either
through office referrals or
on-site immunization clinics
in order to achieve 100%
compliance and retention
objectives.
Compared to the previous year of
458 students vaccinated, 322
students were vaccinated from
June 2010 to April 2011 for MMR
alone. Decrease due to MMR
vaccine shortage during the
Spring 2011 registration period
and records being obtained from
the DOE download, Citywide
Immunization Registry and
contacting student's high schools
and medical offices. Attendance
and appointment lists are also
obtained from Testing and New
Student Enrollment so that
students can be screened and
processed well before their
advisement dates. All phases and
transfer lists are also sent to the
office from Admissions which the
office staff also processes.
Continue to organize
Continuing
vaccination clinics in
addition to vaccinating
students without
appointments. Staff will
continue to obtain
immunization records
from the aforementioned
sources. Attendance and
appointment lists will
continue to be requested
to try to divert
registration delays for
incoming students.
First Aid Treatment
and
Counseling/Offcampus referrals volume and quality
of service (first aid
logs and accident
reports)
Provide on the spot quality
first aid and emergency
treatment within the
limited resources of Health
Services.
Full-time Nurse and afternoon
part-time nurse provided 2,127
incidences of services for First
Aid treatment/Nurse
consultation.
Continue to provide the Continuing
campus community with
immediate First Aid
treatment and care. The
office will continue to
have an open door policy
where members of the
campus community are
able to consult with a
nurse on personal health
issues and concerns. A
morning part-time nurse
is recommended to cover
the office when the
full-time Nurse/Director
is unavailable.
Assessment Plan
Core Activity
KPI
Immunization Data
Volume of service, accurate
Processing and Vaccination CUNYFirst and IT compliance
Clinics
reports, successful
integration of DOE
downloads into the CUNYFirst
system
Target Outcome
Plan
1. Decrease amount of paperwork
handled by staff and decrease need
for new high school graduates to
submit immunization records. 2.
Provide immedicate vaccinations for
walk-in registering students to assist
in the registration/advisement
process.
3. 100% MMR compliance.
Continue to obtain
attendance, phases and
appointment lists from
collaborating departments to
screen students well in
advance of their advisement
dates. Continue to work
closely with the CUNYFirst
team to iron out issues that
result in delays and
inaccurate compliance
results.
Nursing and Massage
Therpay clearances
Volume and quality of service Clear 100% of all Nursing and
Massage Therapy students for clinic
rotations.
1. Continue to review and
set up requirements for the
proceeding semester at least
three months in advance. 2.
Maintain new system of
submitting requirements to
Nursing Department so that
professors can distribute
requirements to students.
Students will have plenty of
time to submit completed
requirements to Health
Services. 3. Work with
Massage Therapy to
implement a system to have
MT students complete
clearances in a timely
manner.
Student Medical
Withdrawals
Volume of Service
Process all medical withdrawals
(except those concerning mental
health) received in a timely manner.
1. Keep up to date with all
changes made to the
procedure. 2. Continue to
work closely with students
who have outstanding
appeals. 3. Maintain open
communication with Registrar
in order to expedite all
medical withdrawal requests.
Health Insurance
Enrollment
Volume of service (Daily logs 100% Health Insurance coverage for
maintained by Health
the QCC student population,
Insurance providers)
especially QCC student athletes.
51.95% increase in low cost health
insurance enrollment as per data
provided CUNY Health Stat report
Continue to work closely with
health insurance providers
and Campus Series to ensure
viable health insurance
opportunities for all students
and athletes and
decrease any liability for the
school.