Health Services
Health Services enthusiastically supports the College's mission in promoting academic
excellence and the development of the individual through health awareness, counseling,
and outside referral. A healthy student body ensures student enrollment and retention and
Health Services provides an open door and confidential setting for medical assistance and
assessment.
Core Activities and Performance
Core Activity
Key PI
Indicators
Immunization data processing and
vaccination clinics.
Volume of service and CUNYFirst/IT compliance reports.
Yes
Student medical withdrawals.
Volume of service.
Yes
First aid treatment and counseling with
off-campus referrals.
Volume of service (first aid logs and accident reports).
Yes
Promotion of health awareness and
education through continuous offerings of
health workshops and presentations on
important health topics.
Volume of service (attendance logs and surveys).
Yes
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Smoking Cessation Information Distribution and Tabling 09/01/201112/15/2011
9/1/2011
200
Frank Egan Memorial Health Lecture Series, Sexual Health - Long Island
Jewish Medical Center, Kaitlin Doyle, MPH
9/14/2011
20
Frank Egan Memorial Health Lecture Series, Women's Health & Pregnancy,
Karin Lamhaouar, MPH
9/19/2011
19
Frank Egan Memorial Health Lecture Series, Asthma/COPD, Liza Lopez, RN
10/5/2011
4
Frank Egan Memorial Health Lecture Series, Women's Health - Long Island
Jewish Medical Center, Kaitlin Doyle, MPH
10/12/2011
13
Frank Egan Memorial Health Lecture Series, Sexual Victimization - Health,
Physical Education, and Dance Department, Dr. Rosemary Iconis
10/19/2011
32
Frank Egan Memorial Health Lecture Series, Financial Health - Business
Department, Sebastian Murolo, CPA, MBA, CMD
10/26/2011
10
Frank Egan Memorial Health Lecture Series, Quality of Life I, Liza Lopez, RN
11/2/2011
10
Frank Egan Memorial Health Lecture Series, Stress Management - Long Island 11/9/2011
Jewish Medical Center, Kaitlin Doyle, MPH
34
Frank Egan Memorial Health Lecture Series, Vegetarian Cooking - Science of
Spirituality Center, Susan Rose
11/16/2011
29
Frank Egan Memorial Health Lecture Series, Quality of Life II, Liza Lopez, RN
11/30/2011
19
CUNY World AIDS Day, Health Fair
11/30/2011
191
Smoking Cessation Information Distribution and Tabling 02/01/201205/15/2012
2/1/2012
200
CUNY Wellness Festival, Health Fair
3/7/2012
157
both
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Frank Egan Memorial Health Lecture Series, Club Drugs - Health, Physical
Education, and Dance Department, Stephen Whitlock, EMT, PA
3/14/2012
12
Frank Egan Memorial Health Lecture Series, Quality of Life I, Liza Lopez, RN
3/21/2012
5
Frank Egan Memorial Health Lecture Series, Men's Health, Ronzetta Robinson, 3/28/2012
MSW
8
Frank Egan Memorial Health Lecture Series, Women's Health - Long Island
Jewish Medical Center, Kaitlin Doyle, MPH
4/4/2012
9
Frank Egan Memorial Health Lecture Series, Anger Management - Counseling
Center, Carrie Diamond, MA, LMHC, CRC
4/25/2012
10
Frank Egan Memorial Health Lecture Series, Financial Health - Business
Department, Benjamin Murolo, CPA, MBA, CMB
5/2/2012
4
Frank Egan Memorial Health Lecture Series, Anger Management - Counseling
Center, Carrie Diamond, MA, LMHC, CRC
5/9/2012
18
Measles, Mumps, & Rubella (MMR) Vaccination 07/01/2011- 07/30/2011
7/1/2011
47
Hepatitis B (HEP-B) Vaccination 07/01/2011-07/30/2011
7/1/2011
7
Humanpapillomavirus (HPV) Vaccination 07/01/2011- 07/30/2011
7/1/2011
1
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 07/01/201107/30/2011
7/1/2011
4
FROSH 07/01/2011-07/30/2011
7/1/2011
1134
Blood Drive - New York Hospital Queens
7/27/2011
49
Measles, Mumps, & Rubella (MMR) Vaccination 08/01/2011- 08/30/2011
8/1/2011
114
Hepatitis B (HEP-B) Vaccination 08/01/2011-08/30/2011
8/1/2011
3
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 08/01/201108/30/2011
8/1/2011
2
FROSH 08/01/2011-08/30/2011
8/1/2011
766
Measles, Mumps, & Rubella (MMR) Vaccination 09/01/2011- 09/30/2011
9/1/2011
74
Hepatitis B (HEP-B) Vaccination 09/01/2011-09/30/2011
9/1/2011
4
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 09/01/201109/30/2011
9/1/2011
2
HIV Testing - William F. Ryan Community Health Network
9/13/2011
17
HIV/STI Testing - AIDS Center of Queens County (ACQC)
9/19/2011
25
HIV Testing - William F. Ryan Community Health Network
9/27/2011
12
Measles, Mumps, & Rubella (MMR) Vaccination 10/01/2011- 10/30/2011
10/1/2011
17
Influenza (Flu) Vaccination 10/01/2011-10/30/2011
10/1/2011
19
Hepatitis B (HEP-B) Vaccination 10/01/2011-10/30/2011
10/1/2011
5
HIV Testing - William F. Ryan Community Health Network
10/11/2011
18
HIV/STI Testing - AIDS Center of Queens County (ACQC)
10/17/2011
16
Blood Drive - New York Hospital Queens
10/19/2011
106
HIV Testing - William F. Ryan Community Health Network
10/25/2011
21
Diabetes Awareness Day - Flushing Hospital Medical Center
10/26/2011
80
Measles, Mumps, & Rubella (MMR) Vaccination 11/01/2011- 11/30/2011
11/1/2011
13
Influenza (Flu) Vaccination 11/01/2011-11/30/2011
11/1/2011
23
Hepatitis B (HEP-B) Vaccination 11/01/2011-11/30/2011
11/1/2011
4
11/1/2011
1
11/1/2011
1
organized
Humanpapillomavirus (HPV) Vaccination 11/01/2011- 11/30/2011
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 11/01/201111/30/2011
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Smoking Cessation/Counseling with NRT Distribution - Elmhurst Hospital
Medical Center, Dr. David Weisman
11/2/2011
7
Cholesterol Awareness Day - Flushing Hospital Medical Center
11/16/2011
46
Thanksgiviing Turkey Raffle
11/16/2011
10
Great American Smokeout NRT Distribution
11/17/2011
28
Frank Egan Memorial Health Lecture Series, Foot Care, Spyros Tsoumpariotis
11/23/2011
14
Measles, Mumps, & Rubella (MMR) Vaccination 12/01/2011- 12/30/2011
12/1/2011
17
Influenza (Flu) Vaccination 12/01/2011-12/30/2011
12/1/2011
18
Hepatitis B (HEP-B) Vaccination 12/01/2011-12/30/2011
12/1/2011
1
Humanpapillomavirus (HPV) Vaccination 12/01/2011- 12/30/2011
12/1/2011
1
Abdominal Aortic Aneurysm Screening
12/6/2011
35
Peripheral Arterial Disease Screening
12/6/2011
33
Atrial Fibrillation Screening
12/6/2011
33
Osteoporosis Screening
12/6/2011
21
Liver Function Screening
12/6/2011
12
Glucose Screening
12/6/2011
15
Total Cholesterol Screening
12/6/2011
15
Triglyceride Screening
12/6/2011
15
HDL Screening
12/6/2011
15
Carotid Artery Disease Screening
12/6/2011
35
LDL Screening
12/6/2011
14
Frank Egan Memorial Health Lecture Series, Club Drugs - Health, Physical
Education, and Dance Department, Stephen Whitlock, EMT, PA
12/7/2011
12
Bone Marrow Drive - Icla Da Silva Foundation
12/14/2011
34
Blood Drive - New York Blood Center
12/14/2011
72
Measles, Mumps, & Rubella (MMR) Vaccination 01/01/2012- 01/30/2012
1/1/2012
36
Hepatitis B (HEP-B) Vaccination 01/01/2012-01/30/2012
1/1/2012
13
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 01/01/201201/30/2012
1/1/2012
2
FROSH 01/03/2012-01/30/2012
1/3/2012
152
Measles, Mumps, & Rubella (MMR) Vaccination 02/01/2012- 02/30/2012
2/1/2012
40
Hepatitis B (HEP-B) Vaccination 02/01/2012-02/30/2012
2/1/2012
6
HIV/STI Testing - AIDS Center of Queens County (ACQC)
2/8/2012
7
HIV/STI Testing - AIDS Center of Queens County (ACQC)
2/22/2012
3
HIV Testing - William F. Ryan Community Health Network
2/28/2012
0
Measles, Mumps, & Rubella (MMR) Vaccination 03/01/2012- 03/30/2012
3/1/2012
4
Hepatitis B (HEP-B) Vaccination 03/01/2012-03/30/2012
3/1/2012
2
Humanpapillomavirus (HPV) Vaccination 03/01/2012- 03/30/2012
3/1/2012
1
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 03/01/201203/30/2012
3/1/2012
6
HIV Testing - William F. Ryan Community Health Network
3/6/2012
0
HIV/STI Testing - AIDS Center of Queens County (ACQC)
3/14/2012
5
HIV Testing - William F. Ryan Community Health Network
3/20/2012
0
HIV/STI Testing - AIDS Center of Queens County (ACQC)
3/21/2012
2
HIV/STI Testing - AIDS Center of Queens County (ACQC)
3/28/2012
5
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Measles, Mumps, & Rubella (MMR) Vaccination 04/01/2012- 04/30/2012
4/1/2012
2
Hepatitis B (HEP-B) Vaccination 04/01/2012-04/30/2012
4/1/2012
1
Humanpapillomavirus (HPV) Vaccination 04/01/2012- 04/30/2012
4/1/2012
2
HIV Testing - William F. Ryan Community Health Network
4/3/2012
0
HIV/STI Testing - AIDS Center of Queens County (ACQC)
4/4/2012
9
Blood Drive - New York Blood Center
4/16/2012
60
HIV Testing - William F. Ryan Community Health Network
4/17/2012
0
HIV/STI Testing - AIDS Center of Queens County (ACQC)
4/18/2012
1
HIV/STI Testing - AIDS Center of Queens County (ACQC)
4/25/2012
8
Hepatitis B (HEP-B) Vaccination 05/01/2012-05/30/2012
5/1/2012
1
Humanpapillomavirus (HPV) Vaccination 05/01/2012- 05/30/2012
5/1/2012
1
HIV Testing - William F. Ryan Community Health Network
5/1/2012
0
Blood Drive - New York Hospital Queens
5/2/2012
56
HIV Testing - William F. Ryan Community Health Network
5/15/2012
0
Carotid Artery Disease Screening
5/23/2012
50
Abdominal Aortic Aneurysm Screening
5/23/2012
39
Peripheral Arterial Disease Screening
5/23/2012
50
Atrial Fibrillation Screening
5/23/2012
48
Osteoporosis Screening
5/23/2012
38
Liver Function Screening
5/23/2012
9
Glucose Screening
5/23/2012
18
Total Cholesterol Screening
5/23/2012
18
Triglyceride Screening
5/23/2012
18
HDL Screening
5/23/2012
18
LDL Screening
5/23/2012
16
Measles, Mumps, & Rubella (MMR) Vaccination 06/01/2012- 06/30/2012
6/1/2012
10
Hepatitis B (HEP-B) Vaccination 06/01/2012-06/30/2012
6/1/2012
2
Humanpapillomavirus (HPV) Vaccination 06/01/2012- 06/30/2012
6/1/2012
1
FROSH 06/01/2012-06/30/2012
6/1/2012
238
Blood Drive - New York Blood Center
6/20/2012
69
Tetanus, Diptheria, & Acellular Pertussis (TDap) Vaccination 12/01/201112/30/2011
12/1/2012
1
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Isabel
Hocevar
Recognition of participation in blood
donor program with provision of
facilities at QCC for blood donation.
Summer 2011
Isabel
Hocevar
Recognition of participation in blood
donor program with provision of
facilities at QCC for blood donation.
Summer 2011
Awards
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Angelina
Ferruggia
Cardiopulmonary Resuscitation (CPR) Summer 2011
and Automated Electronic
Defibrillator (AED) implementation.
(Summer 2011-Spring 2013)
Angelina
Ferruggia
OraQuick Rapid Antibody Test
Advance HIV- 1/2
Spring 2012
Angelina
Ferruggia
Preventing workplace violence
seminar.
Summer 2011
Angelina
Ferruggia
Tobacco Cessation Training.
Fall 2011
Isabel
Hocevar
Cardiopulmonary Resuscitation (CPR) Summer 2011
and Automated Electronic
Defibrillator (AED) implementation.
(Summer 2011-Spring 2013)
Isabel
Hocevar
OraQuick Rapid Antibody Test
Advance HIV-1/2
Spring 2012
Isabel
Hocevar
Brief alcohol screening and
intervention for college students
(BASICS) training.
Summer 2011
Isabel
Hocevar
Tobacco Cessation Training.
Fall 2011
Isabel
Hocevar
Mental health and international
education conference for faculty,
administrators, and support staff.
Summer 2011
Isabel
Hocevar
Preventing workplace violence
seminar.
Summer 2011
Marilyn
Sasiadek
Cardiopulmonary Resuscitation (CPR) Summer 2011
and Automated Electronic
Defibrillator (AED) implementation.
(Summer 2011-Spring 2013)
Marilyn
Sasiadek
OraQuick Rapid Antibody Test
Advance HIV- 1/2
Spring 2012
Marilyn
Sasiadek
Brief alcohol screening and
intervention for college students
(BASICS) training.
Summer 2011
Marilyn
Sasiadek
Preventing workplace violence
seminar.
Summer 2011
Marilyn
Sasiadek
Tobacco Cessation Training.
Fall 2011
Marilyn
Sasiadek
CUNY tobacco cessation launch
campaign and training.
Spring 2012
Sahodra
Seecheran
Introduction to tobacco dependence
brief intervention.
Fall 2011
Sahodra
Seecheran
Preventing workplace violence
seminar.
Summer 2011
Sahodra
Seecheran
Tobacco Cessation Training.
Fall 2011
Simon
Ulubabov
Cardiopulmonary Resuscitation (CPR) Summer 2011
and Automated Electronic
Defibrillator (AED) implementation.
(Summer 2011-Spring 2013)
Conference, workshop,
training attended
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Angelina
Ferruggia
Recognition of implementation of
service learning.
Summer 2011
Isabel
Hocevar
Affirmative Action Committee
(Summer 2011-Spring 2012)
Summer 2011
Isabel
Hocevar
Workplace Violence Committee
(Summer 2011-Spring 2012)
Summer 2011
Isabel
Hocevar
Queens Quits! Smoking Cessation
(Summer 2011-Spring 2012)
Spring 2011
Isabel
Hocevar
Recognition of implementation of
service learning.
Summer 2011
Isabel
Hocevar
Recognition of participation in blood
donor program with provision of
facilities at QCC for blood donation.
Fall 2011
Marianne
Salerno
Recognition of implementation of
service learning.
Summer 2011
Marilyn
Sasiadek
Recognition of implementation of
service learning.
Summer 2011
Sahodra
Seecheran
Recognition of implementation of
service learning.
Summer 2011
Simon
Ulubabov
Recognition of implementation of
service learning.
Summer 2011
Service to department,
College, University,
community, and/or
professional society
Changes in Department within Last Year
Change Type
Change
Reason
Semester
CUNYCAP, Shannon Crichlow resigned.
Graduated from Queens College and
thereby ineligible for CUNYCAP status.
Spring 2012
Full-Time CUNY Office Assistant, Angelina
Ferruggia resigned.
New job opportunity.
Spring 2012
Diana Restrepo, hired as part-time College
Assist.
Office needed part-time replacement
who was competent to assist with
office functions, events, and new
student registration.
Spring 2012
Personnel
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Immunization Data
Processing CUNYFirst
Compliance Reports
100% Measles, Mumps,
and Rubella New York
State compliance.
Less than 100% Measles,
Mumps, and Rubella New York
State compliance.
(1) Work with CUNYFirst Continuing
to modify future
compliance reports to
maintain accurate
information reported to
the State. (2) Rely on
CUNYFirst query reports
for accurate student
immunization status.
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Medical Withdrawals (1) Assist and advise
- Volume of Service students on the medical
withdrawal process and
expedite requests. (2)
Ensure collaborating
departments are versed in
CUNY medical withdrawal
policy and updates.
Compared to last year's report of
103 accepted requests, the Office
accepted 86 requests from July
2011 to June 2012. Decrease in
volume caused by students being
referred to QCC Counseling
Center as well as students not
following through with their
medical withdrawal requests.
(1) Continue to have
Continuing
part-time College
Assistant and part-time
Nurse assist students
with medical withdrawals
in a timely manner. (2)
Request additional Nurse
to assist current staff in
order to expedite
re-admission of
accademically dismissed
students.
Health Awareness
and Education Volume of Service
(attendance sheets
and surverys)
Offer a wide array of
important health
workshops relevant to the
student population to
educate as well as to assist
in retention. An additional
goal is to promote future
knowledgeable health
consumers.
Compared to last year's report,
the Office has maintained the
same number of events.
Feedback surverys continue to be
positive and most events have
been well attended.
(1) Continue to increase Continuing
or maintain the number
of successful events for
next year. (2) Maintain
collaborations and
networks with other
departments and outside
agencies to provide
insightful presentations.
(3) Request additional
Nurse to assist in health
promotion and workshop
education.
Vaccination Clinics Volume of Service
Provide necessary MMR
immunization either
through office referrals or
on-sit immunization clinics
in order to achieve 100%
compliance and retention
objectives.
Compared to the previous year of
322 students vaccinated, 374
students were vaccinated from
July 2011 to June 2012 for MMR
alone.
Continue to organize
vaccination clinics in
addition to vaccinating
students without
appointments.
First Aid Treatment
and
Counseling/OffCampus Referrals Volume and Quality
of Service (first aid
logs, office customer
service surveys, and
accident reports)
Provide on the spot quality
first aid and emergency
treatment within the
limited resources of Health
Services.
Compared to the previous year of
2,127 incidences, Full-time
Nurse/Director and afternoon
part-time Nurse provided 2,582
incidences of first-aid treatment
and counseling.
(1)Continue to provide
Continuing
the campus community
with immediate first aid
treatment and care. (2)
The office will continue
to have an open door
policy where members of
the campus community
are able to consult with a
nurse on personal health
issues and concerns. An
additional Nurse is
recommended and
requested in order to
meet the increased
number of students
utilizing Health Services
for medical services and
campus emergencies.
Continuing
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Immunization Data
Processing - IT
Compliance Reports
100% Measles, Mumps,
and Rubella New York
State compliance.
100% Measles, Mumps, and
Rubella New York State
compliance.
Continue to rely on the
Completed
QCC IT Department to
garner more accurate
information on student
immunization compliance
than CUNYFirst can
attain at this time.
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Immunization Data
Volume of service, accurate
Processing and Vaccination CUNYFirst compliance
Clinics
reports, and successful
integration of DOE
downloads into the CUNYFirst
system.
(1) Decrease amount of paperwork
handled by staff and need for new
high school graduates to submit their
immunization records. (2) Provide
immediate vaccinations for walk-in
registering students to assist in their
registration/advisement process. (3)
100% Measles, Mumps, and Rubella
New York State compliance.
Continue to obtain phases
and appointment lists from
collaborating departments in
order to screen students well
in advance of their
advisement dates. Continue
to work closely with the
CUNYFirst team to resolve
inaccurate compliance
results.
Nursing and Massage
Therapy Medical
Clearances
Medically clear 100% of all Nursing
and Massage Therapy students for
their clinical rotations.
(1) Continue to review and
maintain requirements for
the proceeding semester, at
least three months in
advance. (2) Incorporate
increase in hospital medical
requirements in order to
satisfy medical clearances.
(3) Maintain system of
submitting requirements to
Nursing Department so that
Professors can distribute
requirements to their
students. (4) Maintain
system of submitting
requirements to Massage
Therapy program so that
Professors can distribute
requirements to their
students. (5) Request for
additional Nurse to
accommodate Office with
increased workload
requirements.
Volume and quality of
service.
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Student Medical
Withdrawals
Volume of service.
(1) Process all medical withdrawals
(except those concerning mental
health) received in a timely manner.
(2) Decrease acquisition and
processing time of withdrawal.
(1a) Keep up to date with all
changes made to the medical
withdrawal procedure. (1b)
Continue to work closely with
students who have
outstanding appeals. (1c)
Maintain open
communication with Registrar
Office in order to expedite all
medical withdrawal requests.
(2) Diligently follow-up with
students and primary care
provider (PCP) to expedite
receipt of required medical
documentation for
withdrawal approval.
Health Insurance
Enrollment
Volume of service (daily logs 100% health insurance coverage for
maintained by health
the QCC student population
insurance provider[s])
(especially student athletes).
Compared to last year's report,
health insurance enrollment has
increase by 318%, as per data
provided by the CUNY Health Stat
Report.
Continue to work closely with
health insurance providers
and Campus Series to ensure
viable health insurance
opportunities for all students
and student athletes.