COPE
The COPE program at Queensborough Community College, located in the Library building
provides students receiving Public Assistance/Human Resources Administration (HRA)
with the academic and professional development support needed for a successful
educational experience while providing the opportunity to obtain gainful
employment,which will in turn will foster financial independence, self-confidence and
personal growth.
Core Activities and Performance
Core Activity
Key PI
Indicators
job placement
student employment to maintain performance based program
number of
students
employed
academic advisement
COPE students enrolled in school while working in a job,
internship or "WEP," to maintain Public Assistance benefits
based on
caseload
assist students with successful compliance of COPE caseload of current students
HRA mandates
based on
caseload
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
on sight "WEP" workshop
2/15/2011
5
resume writing workshop
4/6/2011
25
COPE Symposium/BMCC
4/18/2011
400
COPE Job developers monthly meetings, beginning in Sept. ending in June
9/8/2010
14
COPE Monthly Directors Mettings, beginning in September, ending in June
9/15/2010
15
Weekly "WEP" orientations beginning in February, going forward
2/21/2011
4
Welfare Rights Initiative workshop
3/30/2011
18
both
gave presentations
organized
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Mary
Casatelli
Are the Academies working?
Spring 2011
Conference, workshop,
training attended
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Services
'WEP" Work Experience Program through
Enables COPE students to fulfill Public Spring 2011
Jewish Community Counsel offered for COPE Assistance hourly responsibility for their
students on QCC campus
P.A. case
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Job Placement
32 placements,
26 90/day placements
Presently paid for 16
placements,1 90
day. Have until March '12 to
complete placements/90 day
Continue to work with
Continuing
students looking for
work, follow-up with
currently working
students, job related
outreach to new students
and graduates.
Assist students with
HRA mandates
The 2009/10FY brought
1,678
students to the COPE
program and a
caseload of 225 students.
For the 2010/11FY, COPE
assisted 989 students and
maintained a caseload of 167
students. For a decrease of 689
students seen and a decrease of
55 students from the caseload.
The CUNY student is changing at
QCC especially creating greater
challenges for the COPE program
in terms of job placement
performance outcomes.
COPE receives a roster of Continuing
students from UAPC.
Students are
accommodated as their
needs present
themselves. Caseload is
based on students need
for HRA related services.
They are contacted by
mail, e-mail and
telephone outreach.
Academic advisement is
provided to enhance
services and help with
students success.
Assessment Plan
Core Activity
KPI
Target Outcome
Job Placement
COPE students enrolled in a 32 placements, 26 students working
HRA approved program while 90/days
working 20 hours per week
to maintain P.A. benefits
Plan
Assist students looking for
jobs, follow-up with currently
working students, job related
outreach to new students
and graduates.