Academic Computing Center
The Academic Computing Center provides support for academic uses of educational
technology, including: a student computer lab providing industry standard and
instructor-specified software applications, Web access and printing; classroom
presentation technology with computers, podiums, projectors and screens; technology
workshops for students, faculty and staff; faculty development of eLearning courses via the
Blackboard & Epsilen environments; campus-wide ePortfolio use; technical consulting with
equipment specification, purchasing assistance, installation, repair, and related help-desk
services; communication services including architecting and maintaining the college Web
site, design and of programming Web-based applications, design and display of campus
digital signage screens, and the creation and maintenance of the campus video archive via
Tiger Media, YouTube and iTunesU.
Core Activities and Performance
Core Activity
Key PI
Indicators
Faculty & Staff Development - Technology
Workshops
Number of sessions & attendees
N
Faculty & Staff Development - Technology
Workshops
Survey Results
Y
eLearning Faculty Development Institutes &
Program
Numbers of Faculty Members participating
N
eLearning Faculty Development Institutes &
Program
Survey Results
Y
eLearning Faculty Development Institutes &
Program
Number of blended & asynchronous course sections added to
course offerings
Y
eLearning Faculty Development Institutes &
Program
First semester teaching survey results – Cohort II
Y
eLearning Faculty Development Institutes &
Program
Second semester teaching survey results – Cohort I
Y
ePortfolio Services & Support
Number of SWIG Project sessions & attendees
N
ePortfolio Services & Support
Number of non-SWIG ePortfolio sessions & attendees
N
ePortfolio Services & Support
Student Survey Results
N
ePortfolio Services & Support
Faculty Survey Results
N
Blackboard and other eLearning Services &
Support
Number of workshop sessions & attendees
N
Blackboard and other eLearning Services &
Support
Student Survey Results
N
Blackboard and other eLearning Services &
Support
Faculty Survey Results
Y
Student Computer Lab Services
Number of student visits
Y
Student Computer Lab Services
Software installed to support academic needs
N
Student Computer Lab Services
Satisfaction as reported by the Student Experience Survey
N
Web-application development
Number requested & completed
N
Web site updates
Number requested & completed
N
Web site updates
New CMS
N
Web site updates
CMS Training Survey Results
Y
Technical services
Number requested & completed service calls
N
Technical services
Podium installation and maintenance
N
Technical services
Distribution of CUNY-licensed software
N
Digital signs designed and posted
Number requested & completed
N
Digital signs designed and posted
Survey Results
Y
Video recordings made / edited / posted
Number of videos recorded and edited
N
Video recordings made / edited / posted
Update of Queensborough’s YouTube Channel
N
Video recordings made / edited / posted
Update of Queensborough’s iTunesU site
N
Video recordings made / edited / posted
Tiger Media Newsletter polls
N
Oversight of $2.4M Tech Fee Spending
Number of quotes retrieved & requisitions entered
N
Specification, purchase, installation and
maintenance of classroom technology
Number of classrooms affected
N
Specification, purchase, installation and
maintenance of classroom technology
Satisfaction with classroom technology survey
N
Specification, purchase, installation and
maintenance of classroom technology
Faculty Training in Podium Use Survey Results
Y
Specification, purchase, installation and
maintenance of classroom technology
Classroom Use (using measured bulb hours)
N
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
eLearning Summer Institute
6/1/2010
13
Student Workshop: ePortfolio SWIG – 30 sessions
9/1/2010
510
Faculty & Staff Workshop: ePortfolio
9/28/2010
4
Faculty & Staff Workshop ePortfolio
10/1/2010
6
Faculty & Staff Workshop SoftChalk
10/5/2010
4
Faculty & Staff Workshop SoftChalk
10/8/2010
11
Student Workshop: ePortfolio for Nursing Students
10/13/2010
30
Faculty & Staff Workshop Micro-Lecture
10/15/2010
10
Faculty & Staff Workshop Micro-Lecture
10/18/2010
7
Student Workshop: ePortfolio for Nursing Students
10/20/2010
26
Student Workshop: ePortfolio for Nursing Students
10/21/2010
30
Faculty & Staff Workshop Intro to Blackboard
10/25/2010
22
Faculty & Staff Workshop MS-Office 2010
10/29/2010
18
Faculty & Staff Workshop Intro to Blackboard
12/10/2010
10
eLearning Winter Institute
1/1/2011
12
Student Workshop: ePortfolio SWIG – 44 sessions
2/1/2011
748
Faculty & Staff Workshop SoftChalk
2/14/2011
15
Student Workshop: ePortfolio for Nursing Students
2/17/2011
19
Faculty & Staff Workshop SoftChalk
2/18/2011
11
Student Workshop: ePortfolio for Nursing Students
2/23/2011
8
Student Workshop: ePortfolio for Nursing Students
2/24/2011
17
Student Workshop: ePortfolio for Business Students
2/28/2011
18
Student Workshop: ePortfolio for Nursing Students
3/8/2011
9
both
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
Faculty & Staff Workshop ePortfolio
3/11/2011
6
Faculty & Staff Workshop Micro-Lecture
3/14/2011
6
Faculty & Staff Workshop Micro-Lecture
3/18/2011
5
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Denis
Bejar
CUNY Gen Ed Conference at York
College
Spring 2011
Bruce
Naples
Presented with a QCC team at the
LaGuardia “Making Transfer
Connections” Report-Out
Spring 2011
Jason
Ano
Attended online training for the
management of Hannon Hill’s
Cascade (Content Management
System) Server
Fall 2010
Jason
Ano
Four-day training course at Learning
Tree International for “SQL Server
2008: A Comprehensive Hands-On
Introduction"
Spring 2011
Jason
Ano
Four-day training course at Learning
Tree International for “XML: A
Comprehensive Hands-On
Introduction”
Spring 2011
Bing-Chuan
Chiu
Four-day training course at Learning
Tree International for “iPad App
Programming”
Spring 2011
Bing-Chuan
Chiu
Four-day training course at Learning
Tree International for “SQL Server
Server-Side Programming with .NET
and XML”
Spring 2011
Bing-Chuan
Chiu
Four-day training course at Learning
Tree International for “Developing
AJAX Web 2.0 Applications”
Spring 2011
David
Moretti
Four-day training course offered at
Learning Tree International on
JavaScript for Web Development
Fall 2010
David
Moretti
Four-day training course offered at
Learning Tree International on
Cascading Style Sheets (CSS) for
Web Page Development
Fall 2010
David
Moretti
Four-day training course offered at
Learning Tree International on XML:
A Comprehensive Hands-On
Introduction
Spring 2011
Conference Presentation,
other
Conference, workshop,
training attended
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Phillip
Roncoroni
Classroom iMac Lab Configuration – Fall 2010
Over the summer, attended an Apple
workshop and learned how to
configure, clone and deploy a
multi-boot, multi-OS lab in the
classroom as was originally planned a
year prior. This included remote
management support and
configuration for multiple users,
including Continuing Education labs.
Denis
Bejar
eLearning Institute presentations
including Blackboard pedagogy and
technology.
Spring 2011
Denis
Bejar
Met with faculty in one-on-one
sessions to provided training and
technical support as they implement
their online courses.
Fall 2010
Denis
Bejar
Met with faculty in one-on-one
sessions to provided training and
technical support as they implement
their online courses.
Spring 2011
Bruce
Naples
Conducted 44 – 2hr ePortfolio-related Spring 2011
workshops for students in SWIG
project
Bruce
Naples
Conducted 14 faculty & staff
Fall 2010
development technology-related
workshops
including Epsilen ePortfolio,
MS-Office, Blackboard, Camtasia, and
SoftChalk – 135 attendees
Bruce
Naples
Conducted 14 faculty & staff
Spring 2011
development technology-related
workshops
including Epsilen ePortfolio,
MS-Office, Blackboard, Camtasia, and
SoftChalk – 135 attendees
Bruce
Naples
Conducted more than 15 College 101 Fall 2010
technology workshops during which
freshman activate their email,
ePortfolio, CUNY Portal & CUNYfirst
accounts
Bruce
Naples
Conducted more than 15 College 101 Spring 2011
technology workshops during which
freshman activate their email,
ePortfolio, CUNY Portal & CUNYfirst
accounts
Bruce
Naples
Conducted two New Faculty
Fall 2010
Orientation workshops covering ACC
services, Blackboard, and ePortfolios
Curriculum or laboratory
development, workshop
conducted
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Bruce
Naples
Conducted two New Faculty
Spring 2011
Orientation workshops covering ACC
services, Blackboard, and ePortfolios
Denis
Bejar
eLearning Institute materials
development
Fall 2010
Denis
Bejar
eLearning Institute materials
development
Spring 2011
Bruce
Naples
College 101 Freshman Workshop
instructions for: “Activating Your
Technology Accounts
Fall 2010
Bruce
Naples
Faculty & Staff development
technology workshop “how-to”
materials including: Epsilen
ePortfolio, MS-Office, Blackboard,
Camtasia, and SoftChalk
Fall 2010
Bruce
Naples
Faculty & Staff development
technology workshop “how-to”
materials including: Epsilen
ePortfolio, MS-Office, Blackboard,
Camtasia, and SoftChalk
Spring 2011
Bruce
Naples
ePortfolio “how-to” materials for the
SWIG project and stand-alone
workshops
Fall 2010
Bruce
Naples
ePortfolio “how-to” materials for the
SWIG project and stand-alone
workshops
Spring 2011
Jason
Ano
Created, maintained and scheduled
Fall 2010
all graphic imagery displayed on the
campus-wide Digital Signage system,
requests coming from all campus
constituents.
Jason
Ano
Created, maintained and scheduled
Spring 2011
all graphic imagery displayed on the
campus-wide Digital Signage system,
requests coming from all campus
constituents.
Jason
Ano
Designed & developed e-Newsletters Fall 2010
for QCC Alumni, Freshman
Academies and Marketing.
Jason
Ano
Managed a staff of student
photographers, maintained
photographic equipment and
overlooked the purchasing of new
equipment
Fall 2010
Jason
Ano
Managed a staff of student
photographers, maintained
photographic equipment and
overlooked the purchasing of new
equipment
Spring 2011
Materials Development
Other please describe
below
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Jason
Ano
Managed, maintained and configured Fall 2010
online ST-100, an interactive
Flash-based courses
Jason
Ano
Managed, maintained and configured Spring 2011
online ST-100, an interactive
Flash-based courses
Bruce
Naples
Member of the College Tech Fee
Committee which establishes
expenditure priorities for the $2.4M
Tech Fee budget
Nestor
Arboleda
Delivered Help-Tech Support Services Fall 2010
22 times to 18 departments
Nestor
Arboleda
Successfully delivered Maintenance
Services 4 times to 4 departments
Nestor
Arboleda
Successfully delivered Original Setup Fall 2010
Services 10 times to 7 departments
Nestor
Arboleda
Successfully delivered Repair Services Fall 2010
10 times to 6 departments
Nestor
Arboleda
Successfully delivered Help-Tech
Support Services 16 times to 6
departments
Spring 2011
Nestor
Arboleda
Successfully delivered Maintenance
Services 9 times to 4 departments
Spring 2011
Nestor
Arboleda
Successfully delivered Original Setup Spring 2011
Services 10 times to 7 departments
Nestor
Arboleda
Successfully delivered Repair Services Spring 2011
9 times to 7 departments
Denis
Bejar
Development of QCC administrative & Fall 2010
academic departmental & project
surveys; and gathering & analyzing
of survey results using Survey
Monkey.
Denis
Bejar
Assist in development of online
course standards
Service as a
reviewer/editor/
consultant
Spring 2011
Service to department,
College, University,
community, and/or
professional society
Fall 2010
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Denis
Bejar
Served as the College Blackboard
Spring 2011
Administrator providing day-to-day
support for faculty, staff and students
in the use of Blackboard via email, by
phone, and group or one-on-one
training sessions; Managing the
bbsupport@qcc.cuny.edu mailbox;
providing Blackboard workshops to
entire classes at the request of the
instructor; developing web,
multimedia and printed material for
Blackboard users; and participating in
the monthly phone conference for
CUNY’s Blackboard Administrators.
Ka-Chit
Cheng
Successfully delivered Help-Tech
Support Services 38 times to 26
departments
Fall 2010
Ka-Chit
Cheng
Successfully delivered Maintenance
Services 7 times to 5 departments
Fall 2010
Ka-Chit
Cheng
Successfully delivered Original Setup Fall 2010
Services 12 times to 9 departments
Ka-Chit
Cheng
Successfully delivered Repair Services Fall 2010
8 times to 5 departments
Ka-Chit
Cheng
Successfully delivered Help-Tech
Spring 2011
Services 17 times to 11 departments
Ka-Chit
Cheng
Successfully delivered Maintenance
Services 9 times to 4 departments
Ka-Chit
Cheng
Successfully delivered Original Setup Spring 2011
Services 15 times to 8 departments
Bing-Chuan
Chiu
Development of QCC administrative & Spring 2011
academic departmental & project
surveys; and gathering & analyzing
of survey results using Survey
Monkey.
Ka-Chit
heng
Successfully delivered Repair Services Spring 2011
5 times to 5 departments
Mary
Kasworm
Entered into the eProcurement
Fall 2010
System 191 highly technical Tech Fee
Purchase Requisitions on behalf of
ALL campus departments
Mary
Kasworm
Entered into the eProcurement
Spring 2011
System 191 highly technical Tech Fee
Purchase Requisitions on behalf of
ALL campus departments
Mary
Kasworm
On a weekly basis oversees the
accuracy, tracking, & archive of 52
timesheets for ACC Staff, Adjunct
CLTs, Department and ePortfolio
Tech Fee Interns, and College
Assistants & Work Study
Spring 2011
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Mary
Kasworm
On a weekly basis oversees the
accuracy, tracking, & archive of 52
timesheets for ACC Staff, Adjunct
CLTs, Department and ePortfolio
Tech Fee Interns, and College
Assistants & Work Study
Spring 2011
David
Moretti
Network and Systems Administrator
drawing on extensive CCNA certified
background managing the college’s
second data center in the ACC
Fall 2010
David
Moretti
Network and Systems Administrator
drawing on extensive CCNA certified
background managing the college’s
second data center in the ACC
Spring 2011
David
Moretti
Campus VMware administrator.
Managing the day-to-day operations
of two independent VMware ESX
servers in addition to co-managing
the college IBM Blade Center
environment
Fall 2010
David
Moretti
Campus VMware administrator.
Managing the day-to-day operations
of two independent VMware ESX
servers in addition to co-managing
the college IBM Blade Center
environment
Spring 2011
David
Moretti
Member of and liaison for the college Fall 2010
with CUNY’s Blackboard Management
Council and CUNY’s Committee on
Academic Technologies Blackboard
Subcommittee
Bruce
Naples
Administrated and Co-Facilitated
Queensborough’s eLearning Faculty
Development Program which
supports the building of additional
online courses by our faculty
members
Fall 2010
Bruce
Naples
Administrated and Co-Facilitated
Queensborough’s eLearning Faculty
Development Program which
supports the building of additional
online courses by our faculty
members
Spring 2011
Bruce
Naples
Served as the President’s Designee
on the Queensborough Academic
Senate standing Committee on
eLearning
Fall 2010
Bruce
Naples
Served as the President’s Designee
on the Queensborough Academic
Senate standing Committee on
eLearning
Spring 2011
Bruce
Naples
Specification and oversight of the
$2.4M Tech Fee budget which
includes technology purchases by all
Academic Departments
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Bruce
Naples
Specification and oversight of the
$2.4M Tech Fee budget which
includes technology purchases by all
Academic Departments
Spring 2011
Bruce
Naples
Served as key developer and editor
Spring 2011
of the College’s Five-Year Technology
Plan
Bruce
Naples
Served as key developer and editor
Spring 2011
of the College’s 2012 Technology Fee
Expenditure Plan
Bruce
Naples
Member of the CUNY Committee on
Academic Technology (CAT) and it’s
ePortfolio and Synchronous
Communications sub-committees
Fall 2010
Bruce
Naples
Member of the CUNY Committee on
Academic Technology (CAT) and it’s
ePortfolio and Synchronous
Communications sub-committees
Spring 2011
Naples
Development of QCC administrative / Fall 2010
academic departmental & various
project surveys; gathering &
analyzing of survey results using
Survey Monkey. Included were:
Assessment Office–Nursing–Student
Activities-SLC-CETL–eLearning
Program–ePortfolio
use-WID/WAC–SWIG-SmokingSustainability-Workplace Hazards
Bruce
Naples
Development of QCC administrative / Spring 2011
academic departmental & various
project surveys; gathering &
analyzing of survey results using
Survey Monkey. Included were:
Assessment Office–Nursing–Student
Activities-SLC-CETL–eLearning
Program–ePortfolio
use-WID/WAC–SWIG-SmokingSustainability-Workplace Hazards
Bruce
Naples
Technical administrator to the
Fall 2010
ePortfolio Virtual Learning
Community: Student Wiki
Interdisciplinary (SWIG) project. This
project brings together both faculty
and students from varying disciplines,
all using the Groups Wiki tool of the
Epsilen ePortfolio system to facilitate
interactive digital storytelling. For the
Fall 2010 semester, twenty-two
faculty members and over 400
students participated in this growing
project
Bruce
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Bruce
Naples
Member of the campus eTeam which Fall 2010
was instrumental in developing
Queensborough’s eLearning Faculty
Development Project which facilitates
the building of additional blended
courses by our faculty members
Bruce
Naples
Member of the College Tech Fee
Committee which establishes
expenditure priorities for the $2.4M
Tech Fee budget
Phillip
Roncoroni
Dance Enrichment for Deaf Teens – Fall 2010
In collaboration with Susan Agin of
QPAC, recorded a Dance Enrichment
workshop for deaf teens and
provided them with DVD copies of
the day, featuring multi-camera
Dance Enrichment for Deaf Teens –
In collaboration with Susan Agin of
QPAC, recorded a Dance Enrichment
workshop for deaf teens and
provided them with DVD copies of
the day, featuring multi-camera
coverage to accommodate the
sign-language interpreter.
Phillip
Roncoroni
Modified “Student Welcome” video – Fall 2010
Worked with NBN to make annual
revisions to the “Student Welcome”
video originally produced in 2008.
Phillip
Roncoroni
Recorded eLearning Summer
Institute: two-weeks of Blackboard
and online pedagogy workshops
Phillip
Roncoroni
Recorded and edited “A Brief History Fall 2010
of Aviation” by David Henderson – A
ten minute mini-documentary
highlighting the building and thought
process behind this magnificent
artwork. Spent over a week in the Art
Gallery shooting “behind the scenes”
footage of the exhibition construction
Phillip
Roncoroni
SSD Conference – Covered a full day Fall 2010
of lectures at the CUNY Grad Center
discussing various methods of
pedagogy for students with
disabilities
Phillip
Roncoroni
Sports – Covered ALL
non-scrimmage, basketball, soccer
and volleyball home games in the
2010 calendar year, providing DVDs
of raw footage to the coaches for
review along the way.
Fall 2010
Phillip
Roncoroni
Sports – Covered ALL
non-scrimmage, basketball, soccer
and volleyball home games in the
2010 calendar year, providing DVDs
of raw footage to the coaches for
review along the way.
Spring 2011
Fall 2010
Fall 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Phillip
Roncoroni
Classroom iMac Lab – After the
Fall 2010
failure of Apple to configure our
classroom iMac lab in a quad-boot
configuration as promised as a
condition of sale and then refusing to
take back the hardware, I escalated
the issue up to Executive Customer
Relations and forced a take-back of
the old hardware to be replaced with
current generation iMacs for free
(savings: $30,000).
Phillip
Roncoroni
The 2010 work year saw the
coverage (recording & editing) of a
153-events with 250 Tiger Media
video posts
Fall 2010
Phillip
Roncoroni
The 2010 work year saw the
coverage (recording & editing) of a
153-events with 250 Tiger Media
video posts
Spring 2011
Phillip
Roncoroni
Setup and maintain the College’s
YouTube Channel
Fall 2010
Phillip
Roncoroni
Setup and maintain the College’s
YouTube Channel
Spring 2011
Phillip
Roncoroni
Setup and maintain the College’s
iTunesU video Web site
Spring 2011
Jason
Ano
Designed, developed functionality
Fall 2010
and managed content on a daily to
weekly basis for 12 new and special
sites that are part of the overall
Queensborough Web site including:
KHRCA,Designed, developed
functionality and managed content
on a daily to weekly basis for 12 new
and special sites that are part of the
overall Queensborough Web site
including: KHRCA, QPAQ, QCC Art
Gallery, CUNYfirst, Freshman
Academies, Alumni, SLC, Continuing
Education, ASAP, Service Learning,
QCC Locations, Car Pooling &
ePortfolio.
Web Site Development
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Jason
Ano
Designed, developed functionality
Spring 2011
and managed content on a daily to
weekly basis for 12 new and special
sites that are part of the overall
Queensborough Web site including:
KHRCA,Designed, developed
functionality and managed content
on a daily to weekly basis for 12 new
and special sites that are part of the
overall Queensborough Web site
including: KHRCA, QPAQ, QCC Art
Gallery, CUNYfirst, Freshman
Academies, Alumni, SLC, Continuing
Education, ASAP, Service Learning,
QCC Locations, Car Pooling &
ePortfolio.
Jason
Ano
Designed and developed the redesign Fall 2010
for the QCC’s new website, which
includes implementing up-to-date
CSS, JavaScript, and AJAX techniques
Jason
Ano
Worked closely with the college
Webmaster to convert hundreds of
pages to the new content
management system, including the
development of custom CSS
templates.
Denis
Bejar
Co-Development of the Student
Fall 2010
eLearning Readiness Web site – an
online interactive application
designed to help students become
familiar with what is means to take
an online course. Included in this site
is a site that mimics the Blackboard
environment.
Denis
Bejar
Co-Development of the Student
Spring 2011
eLearning Readiness Web site – an
online interactive application
designed to help students become
familiar with what is means to take
an online course. Included in this site
is a site that mimics the Blackboard
environment.
Bing-Chuan
Chiu
Enhanced, developed additional
Spring 2011
functionality for the Car Pooling Web
site.
Bing-Chuan
Chiu
Enhance and test the
Commencement DVD purchase Web
site
Spring 2011
Bing-Chuan
Chiu
Program the iClicker inventory
tracking database system
Spring 2011
Bing-Chuan
Chiu
Enhance feedback forms including:
Faculty Software Support Request,
Technology Plan Feedback &
Classroom Technology Problem
Report forms
Spring 2011
Spring 2010
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
David
Moretti
Performed the updates from the
2,280 email requests for
changes/services
Fall 2010
David
Moretti
Performed the updates from the
2,280 email requests for
changes/services
Spring 2011
David
Moretti
Worked with CUNY and CATSWEB to Fall 2010
get Browse Aloud added to the
college site as a tool for users with
disabilities to “hear” the site content
David
Moretti
Researched, tested, evaluated, and
selected the Hannon Hill Cascade
CMS for the college to utilize in its
migration.
Fall 2010
David
Moretti
Project Manager for the college web
site content migration to a new
content management system.
Spring 2011
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Acquisition of new Windows equipment in
ACC student lab
4-year cyclic change via Tech Fee
Fall 2010
Acquisition of new Apple equipment in ACC
Multimedia Classroom
4-year cyclic change via Tech Fee
Fall 2010
Development of new facilities
Student lab overcrowding
Spring 2011
eLearning Faculty Development Program
added as ACC function
Desire by the College to develop
additional online courses
Fall 2010
ePortfolio Virtual Learning Communities via
the SWIG Project
Desire by faculty to find ways to
introduce more students to ePortfolio
use as a learning tool
Fall 2010
Organizational change
Employee dissatisfaction
Fall 2010
New personnel
Need to support new eLearning
program
Fall 2010
New personnel
Need to provide Web application
Spring 2011
programming and maintenance support
Lost personnel
Person retired
Equipment
Facilities/Space
Other Changes
Personnel
Spring 2011
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Faculty & Staff
Survey Results
Development - Technology
Workshops
Participants indicate a high level of
satisfaction in workshop surveys
Offering Workshops in
different timeframes so that
additional faculty can
participate
eLearning Faculty
Development Institutes &
Program
Survey Results
Participants will indicate a high level
of satisfaction with the quality and
choice of topics covered during
Institute workshops
Using feedback from previous
Institute surveys we will
adjust and improve covered
topics
eLearning Faculty
Development Institutes &
Program
First semester teaching
survey results – Cohort II
70% of participants will teach their
respective online course for the first
time
The ACC will provide
eLearning support based on
the recommendations of the
Faculty Mentors
eLearning Faculty
Development Institutes &
Program
Second semester teaching
survey results – Cohort I
80% of participants will teach their
respective online course for the
second time
The ACC will provide
eLearning support based on
the recommendations of the
Faculty Mentors
Blackboard and other
eLearning Services
&Support
Faculty Survey Results
An effective Faculty Support Website The ACC will build a Faculty
will be designed and implemented
Support Web site and refine
it based on the
recommendations from
polling results
Student Computer Lab
Services
Number of student visits
The number of visits will remain
consistent with the enrollment level
of the College
Student Computer Lab
Services
Satisfaction as reported by
the Student Experience
Survey
Students will report a high level of
We will compare use to
satisfaction with the services offered historical usage data from
in the ACC Lab
previous Student Experience
Surveys
Web Site updates
CMS Training Survey Results Participants indicate a high level of
Every effort will be made to
satisfaction in workshop exit surveys involve all constituents who
wish to maintain their own
sites
Specification, purchase,
installation and
maintenance of classroom
technology
Faculty Training in Podium
Use Survey Results
eLearning Faculty
Development Institutes &
Program
Number of blended &
15 blended or asynchronous course Effective eLearning faculty
asynchronous course sections sections will added to online offerings development and better Web
added to course offering
site marketing of online
courses
We will chart and compare
use to historical usage data
Participants indicate a high level of
Our training efforts will focus
satisfaction in workshop exit surveys on those who are scheduled
in rooms that already have
podiums