accountancy futures: accountants for business integrated reporting Perspective: the academic We put the same set of key questions about integrated reporting to two experts in the field. First up, Professor Robert Eccles of Harvard Business School Professor Robert Eccles is a senior lecturer at Harvard Business School. He undertakes research on corporate reporting, and has written three books on the subject, including One Report: Integrated Reporting for a Sustainable Strategy (with Michael Krzus). He is also a steering committee member of the International Integrated Reporting Committee. Q: How would you define integrated reporting? A: It is reporting in a single document the material measures of financial and non-financial (ie environmental, social and governance) performance and their relationships to each other. It is also about an integrated website that makes it easy for users to find and analyse in one place financial and non-financial information, including more detailed information of particular interest to specific stakeholders. Finally, integrated reporting is as much about listening as talking. A company should use its website for dialogue and engagement with shareholders and all other stakeholders to create a collective conversation. Q: What makes it different from existing concepts and models in this area? A: Two things come to mind. The first is corporate social responsibility or sustainability reporting, typically in a report separate from the company’s financial report; it was originally referred to as the triple bottom line of economic, environmental and social metrics. The second is the balanced scorecard, which includes financial and non-financial metrics. Q: Why do we need it? A: A sustainable society requires all its companies to have sustainable strategies. A sustainable strategy is one that creates value over the long term. This is in contrast to a focus on short-term financial performance that imposes negative externalities on society. Integrated reporting establishes the discipline for integrated internal management of financial and non‑financial performance. It is also the best way to report on a sustainable strategy. Q: What are the main challenges to adoption? A: First, a company must truly have a sustainable business rather than just say it has. Second, a collaborative and multifunctional process is required for producing the integrated report; no one group has all the information necessary for doing so. Third, internal control and measurement systems for non-financial information are typically not as sophisticated and robust as those for financial information. Fourth, internal sceptics have to be brought on board. Fifth, a great deal of education will be required of the users of the integrated report, both shareholders and other stakeholders. Q: Will it make annual reports even longer? A: Not necessarily. An integrated report doesn’t have to be the annual report. Southwest Airlines morphed its Southwest Cares report into its integrated report. The key thing to note is that the integrated report is the material financial and non-financial information, so it doesn’t have to be long. Length often comes from detailed disclosures required by regulation. Q: What role do you see accountants playing in integrated reporting? A: Accountants have a major role to play, if they are willing to do so. They are experts in the measurement and reporting of financial information. They need to broaden their content knowledge to include non-financial information, often working with others who are expert in a particular aspect of it so they can help the organisations they work for to implement integrated reporting both internally and externally. Q: How can integrated reports be audited? A: Integrated reporting requires integrated auditing. There are a number of barriers to overcome here. Better standards are needed for non-financial measurement and reporting, auditors need to develop the capability to audit non-financial information, and there are also liability concerns. pg14 edition 03 accountancy futures: accountants for business integrated reporting Perspective: the entrepreneur Our second expert, Paul Druckman, allies business acumen to his work in driving sustainability issues in the accountancy profession Q: How would you define integrated reporting? A: Integrated reporting brings together financial and non-financial information in a clear, concise, consistent and relevant format. The goal of an integrated reporting framework is to improve the quality of corporate reporting so companies can provide a more strategic picture of the issues critical to long‑term sustainability and success. Integrated reporting includes information about natural and social capital as well as financial capital. This information provides important insights for those interested in the way a company thinks and acts. The framework should help to create a more cohesive reporting model by highlighting areas where convergence is needed in standards and national regulations. Q: What makes it different from existing concepts and models in this area? A: The strategic long-term perspective across the entire company differentiates it. Other models also address this concept and are generating good ideas, but the International Integrated Reporting Committee (IIRC) uniquely brings together for the first time financial standard setters, securities regulators and sustainability standard setters with representatives from companies, investors and civil society. Q: Why do we need it? A: The financial crisis has demonstrated the need for reporting that gives better information about how a business is performing against its long-term strategy. At present various standard setters and regulators are responsible for individual elements of reporting. There is thus a risk that multiple standards will emerge. Q: Will it make annual reports even longer? A: This question misses the point. We are certainly not talking about combined reporting but integrated reporting. Combined reporting adds to the annual report but integrated reporting changes some of the fundamentals. Q: What role do you see accountants playing in integrated reporting? A: At present the ‘natural’ role for the accountancy profession has been seen to be in financial reporting. However, the training of an accountant is not in numbers but in information, the data that underpins an organisation. Thus integrated reporting is the domain of the accountant more than other professions. It may need broader thinking and the use of multidisciplinary teams with specific skills and experience, but the judgment and analytical skills inherent in the accountancy profession are the key. Q: How can integrated reports be audited? A: The information reported (and withheld) should be capable of being verified at some point in the future. Possible assurance may be in the form of an audit confirmation that the management has embraced integrated reporting framework principles. It is also worth considering whether management and auditors should confirm that the information reported is a fair reflection of the information used by management to run the business. Paul Druckman is chair of the executive board of The Prince of Wales’s Accounting for Sustainability Project, and co-chair of the working group of the International Integrated Reporting Committee. After a highly successful business career as a technology entrepreneur, he is a non-executive chairman and director for a number of businesses. Q: What are the main challenges to adoption? A: These troubled economic times may lead businesses to see priorities differently, plus there is an expectation from many quarters of deeper and more rigorous standards for financial and non-financial reporting. The convergence to integrated reporting appears to have a momentum that will mean success but there will also be the devil in the detail when it comes to implementing the design of the integrated reporting framework however flexible a framework is conceived. pg15 edition 03