Referrals
CMaking
ollege D iscovery P rogram
Other Available Resources
• Campus Security: 718-631-6320
• Dr. Brian Kerr, Interim Assistant Dean of
Student Affairs: L-418, 718-631-6314
• QCC Student Policies and Regulations
http://www.qcc.cuny.edu/sco
• Counseling Center Website
http://www.qcc.cuny.edu/counseling
Services for Students with
Disabilities
Science Building, Room 132
Office: (718) 631-6257
www.qcc.cuny.edu/SSD
Disabilities Office’s Services
• Coordination/Facilitation of reasonable
accommodations
• Administration of exams with
accommodations
• Early Advisement & Registration
• Assistive Technology
• Academic Counseling
• Advocacy
• Alternate format materials & more
Counseling Center
Counseling Center’s Services
• Personal Counseling
• Crisis Intervention
Library Building, Room 422
Office: (718) 631-6370
www.qcc.cuny.edu/Counseling
Making Referrals:
How, When & Where
• Career Counseling
• Transfer Counseling
• ST 100/101 Courses
Services for Students with
Disabilities: S-132, 718.631.6257
• Groups and Workshops
Counseling Center: L- 422,
718.631.6370
Dr. Diane B. Call, President
222-05 56th Avenue, Bayside, NY 11364
www.qcc.cuny.edu
05/2015 566/15
Making Referrals
Disabilities
Personal issues facing students
Common disabilities:
• Family Problems
• Learning Disability
• Relationship Issues
• Deaf, Hard of Hearing
• Peer Pressure
• Physical/Mobility Impairment
• Difficulty Managing Time
• Visual Impairment or Blindness
• Financial Deficits
• Autism/Asperger’s Syndrome
• Poor Socialization Skills/Fitting In
• Chronic Medical Illness
• Homelessness
• Attention Deficit/Hyperactivity Disorder
• Low Self Esteem
• Psychological and Psychiatric Disorders
• Domestic Violence
• Substance Abuse
• Verbal, Sexual, Physical Abuse
• Drug/Alcohol Use
Reasons Students Do Not Seek
Counseling or Disability Services
• Unaware of our services
• Eating Disorders
• Poor Anger Management
and more.
• Unsure of how to make an appointment
• Fear of being judged or labeled
• Belief they will be “separated” from other
students
Behavioral Concerns in the Classroom
• Leaving Class Early or Frequently
• Excessive Lateness or Absences
• Do not know what to request when they
come to the office
• Sleeping
• Belief that no one can help them
• Inappropriate Responses
Potential Classroom Challenges
Facing Students with Disabilities
• Maintaining attendance
• Socializing with peers
• Working in small groups
• Working independently
• Taking exams
• Reading the board or printed material
• Understanding explanations
• Conducting presentations
• Staying focused
• Sitting for long periods of time
• Use of Cell Phone
• Easily Agitated with Others or Work
• Talkative/Interrupts
• Harassing other Students
• Use of Profanity
• Discloses Very Personal Information
• Intoxicated or Glassy Eyed
• Missing Multiple Assignments
• Poor Personal Hygiene
• Crying or Teary Eyed
• Unmotivated
• Isolates from Group Activities
• Physically Threatening to Others/Self
• Actively Hallucinating
Helpful Strategies
1.Clearly post your office hours
and contact information for
easy student access.
2.Invite students to see you during office
hours or after class. Let them know it is
safe and beneficial to talk to you!
3.Inform students about Counseling &
Disability Services. Provide them with
contact information. Consider including it
on the syllabus, distributing our brochures,
creating an assignment about our offices,
or requesting a member come speak to
your class.
4.Dispel the negative reasons why students
do not use our services.
5.Remind students to show you their
accommodations card.
6.Avoid classroom confrontations by engaging
the student after class or during office hours.
Speaking to the student can reveal a great
deal to assist with understanding their needs
and making an appropriate referral. Ask:
• “Have you ever received extra services in
high school?”
• “Is there anything that may be a factor
with what is going on with you—such
as personal issues, a possible learning
disability, anything?”
• “Are you currently involved with any
Services on campus—COPE, Counseling
Center, Disabilities Office, etc.?”
• “Are you aware of services on campus
that can assist you?”
7.Contact either office for support, referrals,
advice or recommendations.
8.Refer the student to either office
(walk them over if possible/necessary).
Remember, asking the student questions
first may facilitate and ease the referral
process.