Marketing & Logistics 780 Logistics Management FISHER COLLEGE OF BUSINESS DEPARTMENT OF MARKETING AND LOGISTICS COURSE SYLLABUS TERM: Winter 2012 COURSE TITLE: BUS M&L 780, Logistics Management COURSE TIME/PLACE: Monday/Wednesday – Schoenbaum Rm. #300, 5:30 PM to 7:18 PM CATALOG DESCRIPTION: Prerequisites: BUS M&L 650, BUS MGT 330, and BUS MGT 331. Course provides an overview of logistics management activities and their costs implications. Specific items include customer service, inventory, transportation, lot quantity costs, warehousing, and information systems. INSTRUCTOR: Scott Webber Office Location: Fisher Hall, Room #250 Office Phone 614.292.7804; day-time voice mail 614.415.6688 OFFICE/MEETING HOURS: By appointment and after class REQUIRED TEXT: Contemporary Logistics Management, 10th Edition, Murphy and Wood, (Prentice Hall, 2010); ISBN 13 978-0-13-611077-0, Retail: $197.35 (OSU Bookstore; www.ohiostate.bkstore.com), $148.77 (Amazon; www.amazon.com) Course lecture materials will include PowerPoint slides, industry journal articles, and text questions. Class materials will be made available on Carmen for downloading/printing prior to class. COURSE OBJECTIVE: Course will provide an understanding of key logistics concepts along with their issues impacting the movement and storage of goods. Particular emphasis will be placed on providing a broad, general exposure to business logistics. This will include the development of a basic understanding of the concepts and techniques important to analyzing business logistics problems. The course will also examine how the various logistics activities are related to each other as part of the Supply Chain and other functional areas within a business. Finally, the course strives to develop management and control techniques/skills that are critical in the area of logistics. COURSE FORMAT This course will be conducted using a combination of class discussion, lecture, guest speakers, industry analysis, industry visits, and review of text questions. Each lecture will cover the assigned text chapter(s), including comparison to current trends in the industry. You are expected to attend all classes and to be prepared to discuss and/or apply assigned readings. Students may be called upon to discuss assigned topics and concepts. In addition, students are Revised on: 5/29/2016 Page 1 of 8 Marketing & Logistics 780 Logistics Management expected to actively participate in all team projects and papers, were team based feedback of each member’s participation will impact overall call participation points. CLASS POINT TOTAL: Grades will be based upon performance on the following: Assignment Mid-Term Exam Final Exam Logistics Industry Team Written Analysis Logistics Industry Team Presentation Industry Visits Participation/Guest Speaker Attendance TOTAL Points 100 100 60 60 20 60 400 Percentage 25% 25% 15% 15% 5% 15% ASSIGNMENT DETAILS: Exams: Two exams will be given. The exams will consist of questions drawn from the text, readings, lectures, and class assignments. You are responsible for the material even if it is not emphasized during the lectures. Pre-exam reviews will be held the day prior to the exam. This review will focus on material which may be included in the test. Due to the nature of the course and subject matter, exams may contain some comprehensive elements from guest speakers and industry visits. There will be no make up exams except in extraordinary situations, which require approval before the scheduled exam. All tests will need to be returned to me at the conclusion of the exam. Following the exam, I will schedule a class test review and will return graded student tests. Upon completion of this review, all student tests will need to be returned to me, any test not returned will be subject to a grade of “0”. Each exam will account for 100 points towards the final grade. Logistics Industry Team Written Analysis: Students will be broken into self selected teams of 4-5 to review an instructor approved company. Student teams will complete a written analysis of the chosen company’s: 1-company background, 2-market, 3-market share, 4-key competitors, 5-Logistical/Supply Chain organization, & 6-potential opportunities and challenges within their Logistics/Supply chain organization. The objective of this project is to gain an understanding of how companies review their market position and use logistics to support overall company, industry, and market share objectives. Item 6-opportunites and challenges-this section will be evaluated based on your team’s ability to come to a logically supported conclusion/recommendation (creativity highly encouraged). Teams are free to select any company/industry w/instructor approval; no more than 2 teams can select the same company. The completed written analysis is due the beginning of class on the date of the team’s presentation. The expected deliverable consist of a 5-8 letter sized, 1.5 spaced, type-written paper using 12 pt. The team’s paper will account for 60 points towards the final grade. A grading template is attached at the end of this document. Logistics Industry Team Presentation: Student teams will conduct a 20 minute in-class presentation outlining their analysis results of the chosen company and industry. Teams will use their written analysis as the basis for this project. The objective of this project is to share the results of their analysis with the class and sharpen public presentation skills. The expected deliverable to the instructor consists of a soft and hard copy (print out of slides) of the team’s MS PowerPoint presentation due upon the beginning of class the date of the team’s presentation. Revised on: 5/29/2016 Page 2 of 8 Marketing & Logistics 780 Logistics Management The team’s presentation will account for 60 points towards the final grade. A grading template is attached at the end of this document. Industry Visits: During the course, we will have an opportunity to visit companies in the Columbus area (as time allows). Companies are either a leader in their market utilizing efficient logistics organization or a leader within the logistics industry. The objective of these visits is to provide the student with a “real world” perspective of the logistics industry. NOTE: Students unable to attend an industry visit will need to complete a written analysis of the selected company. This written paper should include; 1-company background, 2-key products/services, 3-industry market share, 4-key competitors, & 5-logistical organization. The expected deliverable consist of a 2-3 letter sized, 1.5 spaced, type-written paper using 12 pt. font. Industry visits attendance and interaction will account for 20 points towards the final grade. Guest Speaker Attendance: During the course, we will have the opportunity to host 2 or 3 senior level managers from leading companies in the Columbus area. They will provide critical insights to the importance of logistics from a corporate perspective as well as current or emerging industry trends in business. The objective of these events is to provide the student with a practitioner’s perspective on the part logistics plays in his/her business. Students unable to attend need to notify me at least 8 hours in advance. Students obtaining an approved absence will need to complete a written analysis of the speaker’s company. This written paper should include; 1-company background, 2-primary service/product, & 3-key competitors. The expected deliverable consist of a 2-3 letter sized, 1.5 spaced, type-written paper using 12 pt Arial or Times New Roman font. Guest speaker attendance and interaction will account for up to 33% of class participation points (total class participation of 60 points).. Class Participation: Participation will be based on attendance, preparation for class, appropriate in-class participation during lecture, and quality of in-class participation. Additionally, students are evaluated on their contribution to the team project by members of their team. Team members will be asked need to document individual coaching comments during class projects. Any team feeling a member has not been contributing will need to submit comments to the instructor. I will consider any team input as a potential part of a student’s overall participation when calculating points. Class participation will account for 60 points towards your final grade. ASSIGNMENTS AND DUE DATES You are expected to approach each assignment with the professionalism required of you in the “real” world. This is particularly relevant for your interactions with companies and as part of fulfilling the requirements of this course. All assignments are due at the start of class, the day of class. Additionally, assignments can be submitted via email or hard copy any time prior to the due date. A 50% penalty will be assessed for submissions received after the start of class to 24 hours after the assignment is due (one day late). A 100% penalty will be assessed for submissions more than 24 hours after the assignment is due. Correct spelling, grammar, and punctuation are expected and will be considered in the grading of all assignments. Revised on: 5/29/2016 Page 3 of 8 Marketing & Logistics 780 Logistics Management GRADING SCALE: The grading scale is guaranteed. You will receive no less than the grade listed within the appropriate interval. Grade A AB+ B BC+ C CD+ D E Numeric Range 388-400 points 372-387 points 352-371 points 336-351 points 324-335 points 312-323 points 300-311 points 288-299 points 272-287 points 256-271 points 0-255 points Quality Points 4.0 3.7 3.3 3.0 2.7 2.3 2.0 1.7 1.3 1.0 0.0 ATTENDANCE AND TARDINESS: Class attendance will be taken formally during the first three weeks of the quarter to resolve registrar scheduling issues. Going forward, students should consider attendance mandatory. I may call on students by name to answer questions, respond to in-class exercises, or to comment on key concepts. Missing these opportunities can result in a reduction in participation points. I might also give no-notice quizzes and classroom exercises as needed. In-class quizzes, exercises, and participation cannot be made up without a valid medical excuse or bona fide family emergency. If you miss a quiz, participation, or exercise due to tardiness, you will not be able to make up the covered material. ACADEMIC INTEGRITY: All tests, written exercises, and papers are to be your own work. Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, the Ohio State University and the Committee on Academic Misconduct all students have read and understand the University’s Code of Student Conduct, and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct and, specifically, the sections dealing with academic misconduct. If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed Revised on: 5/29/2016 Page 4 of 8 Marketing & Logistics 780 Logistics Management academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. If you have any questions about the above policy or what constitutes academic misconduct in this course, please contact me. Other sources of information on academic misconduct (integrity) to which you can refer include: The Committee on Academic Misconduct web pages (http://oaa.osu.edu/coam/home.html) Ten Suggestions for Preserving Academic Integrity (http://oaa.osu.edu/coam/tensuggestions.html) Eight Cardinal Rules of Academic Integrity (www.northwestern.edu/uacc/8cards.html) AMERICANS WITH DISABILITIES ACT: If you have a disability (as defined by the Americans with Disabilities Act-ADA), and feel you requires classroom accommodation or auxiliary aids, please inform me of your needs during the first week of class so that I can take appropriate action. COURSE DISCLAIMER: The schedule, policies, and assignments contained in this course syllabus or on the course website are subject to change in the event of extenuating circumstances, class progress, or by mutual agreement between the instructor and the students. OTHER: All cellular phones, pagers and other electronic communication devices are to be turned off during class. Any electronic recording of the lecture or presentations is not authorized. The only exceptions will be those authorized in writing by the Office of Disability Services. EXTRA CREDIT: You can earn 20 extra credit points during the course through the completion of the below options; Logistics in The News: Identify a news item of interest to the course; develop a 1 page summary of the article, and a 1 page description of the implications to today’s Logistics organizations. You will then lead a 5 to 10 minute discussion in class reviewing the article and your summary of implications, seeking input and discussion from the class. Topic must be approved by the instructor at least one day in advance (10 points per article and discussion, maximum of 2 per individual for a total available 20 extra credit points). Suggested topic research for write up: Identify 2 academic or professional articles related to supply chain management. Summaries should include; o Article citation – author(s), year of publication, article title, journal, volume, number and date o Hard copies of the article being reviewed The deadline for all extra credit submissions is 2/27 provide adequate time for presentations. Successful fulfillment of this option is a presentation or paper which is well-researched and adds to the students’ knowledge. CLASS SCHEDULE: Note: I may revise this schedule based on my work schedule, to accommodate class progress, provide a more in-depth focus, or to take advantage of additional guest speakers should the opportunity arise. We will attempt to stay as close to the below schedule as possible, exam dates will not be altered. Revised on: 5/29/2016 Page 5 of 8 Marketing & Logistics 780 Logistics Management Week Date Topic Reading Jan 2 No Classes- New Year’s Day Jan 4 Syllabus, & Introduction Overview of Logistics Jan 9 Logistics and Information Technology CH 2 Jan 11 Organizational and Managerial Issues in Logistics CH 4 Jan 16 Martin Luther King Day – No Classes Jan 18 The Supply Chain Management Concept Jan 23 Industry Visit Jan 25 Procurement CH 6 Jan 30 Strategic and Financial Logistics CH 3 Feb 1 Inventory Management CH 8 Feb 6 Midterm Feb 8 Demand Management, Order Management, and Customer Service CH 7 Feb 13 Distribution Center, Warehouse, and Plant Location CH 9 Feb 15 Warehouse Management CH 10 Feb 20 Industry Visit Feb 22 Packaging and Material Handling CH 11 Feb 27 Transportation; (Extra Credit Due) CH 12 Feb 29 Transportation Management CH 13 Mar 5 International Logistics CH 14 Mar 7 Final Exam Review/Remaining Team Presentations Mar 12 Final Exam 1 Course Syllabus CH 1 2 3 CH 5 4 5 6 7 8 9 10 Finals Revised on: 5/29/2016 Page 6 of 8 Marketing & Logistics 780 Logistics Management Logistics Industry Written Analysis Grading Template (Paper) Company Points Points Possible Awarded 10 15 20 15 Paper Elements Company Background: Did the paper provide sufficient details on the company’s origins, lines of business, and current operations. Was the information presented in a clear and concise manner? Market/Industry: Does the paper provide specific and accurate details regarding the company’s market with the following attributes: Size of market (number of companies, total sales dollars, etc) Your companies market position; share and strengths, strategic direction Key Competitors with their market share and strengths Company’s position strategy within market (leader, follower, laggard) Challenges/opportunities/problems associated with the market Technology and/or tools needed to enter and remain in the market Performance measures used to evaluate companies in the market Types of interaction with other markets (cross-over markets/products) Logistical Organization: What type of logistics organization does the company use to support the company (3rd party, internal, or combination)? What type of services does the logistics organization provide to the company (distribution, transportation, Import/Export, etc)? How does their Logistical Organization provide competitive advantage or disadvantages? Potential Opportunities and Challenges: What does the company view as opportunities and challenges which exist in the market (top 3 or 5)? What actions is the company taking to capitalize on opportunities and minimize challenges? How can your company’s logistics/supply chain organization provide value in support of these opportunities and challenges? How must the logistics/supply chain improve? How must the logistics/supply chain change or evolve? Total Points Revised on: 5/29/2016 Page 7 of 8 Marketing & Logistics 780 Logistics Management Logistics Industry Team Presentation Team Company Points Points Possible Awarded 15 10 10 10 15 Project Element Organization and Preparation: Clear, action-oriented objective stated up front; complete and accurate audience analysis; ideas sequenced logically and smoothly; comfortable with the material; no manuscript; questions answered skillfully; effective ending summary; and time limit observed Visual Aid Usage: Appropriate to audience and setting; appropriate to topic and content; readability assured through adequate size and clarity; paraphrased rather than read visual; design simple, clean and appealing; and error free Delivery – Overall: Eye contact used; irritating non-words avoided; stories and language appropriate to audience; appropriate dress; body language appropriate; confident appearance; conversational tone – not recited; and clear articulation Delivery - Specific: Easy open posture, strong not slouched; movement free and natural; face relaxed; breathing deep; strong projection – not forced; passion for ideas; maintained strong connection to audience; adjusted presentation to accommodate needs of the audience; and watched/listened to audience throughout the presentation Content: Information accurate and current; major points included; major points adequately supported and developed; and statistics, anecdotes, and/or quotes used appropriately Total Points Comments: ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ___________________________________________________________________________________ Revised on: 5/29/2016 Page 8 of 8