BUSML 780 Logistics DEPARTMENT OF MARKETING AND LOGISTICS COURSE SYLLABUS TERM: Winter 2012 COURSE TITLE: BUS M&L 780, Logistics Management COURSE TIME/ PLACE: Tuesday/Thursday – 5:30 AM to 7:18 AM CATALOG DESCRIPTION: Prerequisites: BUS M&L 650, BUS MGT 330, and BUS MGT 331. Management of logistics activities and costs including customer service, inventory, transportation, lot quantity costs, warehousing, and information systems. INSTRUCTOR: Matt Schwieterman, Fisher Hall, Room #356 E-mail: schwieterman_48@fisher.osu.edu Website: https://carmen.osu.edu OFFICE HOURS: Office Hours: By Appointment. REQUIRED TEXT: Contemporary Logistics Management, 10th Edition, Murphy and Wood, (Prentice Hall, 2010); ISBN 13 978-0-13-611077-0, Retail $197.35 (OSU Bookstore; www.ohiostate.bkstore.com), $148.77 (Amazon; www.amazon.com) COURSE LECTURE MATERIALS: Course lecture materials will include PowerPoint slides, industry journal articles, and text questions. Class materials will be made available on Carmen for downloading prior to class. COURSE OBJECTIVE: To provide an understanding of the key logistics concepts and the issues affecting the movement and storage of goods. Particular emphasis will be placed on providing a broad and general exposure to business logistics. This will include the development of a basic understanding of the tradeoffs and nuances of a total cost perspective. COURSE FORMAT: This course will be conducted using a combination of class discussion, lecture, industry analysis, and text questions. The lectures will cover the assigned text chapter, including comparison to current trends in the industry. You are expected to attend all classes and to be prepared to discuss and/or apply assigned readings. Students may be called upon to discuss assigned topics and concepts. In addition, students are expected to actively participate in all team projects and papers. Revised on: 5/29/2016 Page 1 of 9 BUSML 780 Logistics CLASS POINT TOTAL: Grades will be based upon performance on the following: Assignment Mid-Term Exam Final Exam Logistics in Industry Team Written Analysis Logistics in Industry Team Presentation Participation TOTAL Percentage 30% 35% 15% 10% 10% 100% ASSIGNMENT DETAILS: Revised on: 5/29/2016 1. Exams. Two exams will be given. The exams will consist of questions drawn from the readings, lectures, and class assignments. You are responsible for the material even if it is not emphasized during the lectures. Pre-exam reviews will be held the week prior to the exam. This review will focus on material which may be included in the test. Exams will focus on the text chapters contained in the class schedule. Due to the nature of the course and subject matter, exams may contain some comprehensive elements. There will be no make up exams except in extraordinary situations, which require approval before the scheduled exam. All tests will need to be returned to me at the conclusion of the exam. Following the exam, I will schedule a class test review and will return graded student tests. Upon completion of this review, all student tests will need to be returned to me, any test not returned will be subject to a grade of “0”. Each exam will account for 100 points towards the final grade. 2. Logistics in Industry Team Written Analysis. Students will be broken into self selected teams of 5 to 6 to research an instructor approved company. Student teams will complete a written analysis of the chosen company’s: 1-company background, 2-market, 3-market share, 4-key competitors, 5-logistical organization, & 6-potential opportunities and challenges within the industry. The objective of this project is to gain an understanding of how companies review their market position and use logistics to support overall company, industry, and market share objectives. Teams are free to select any company/industry; no more than 2 teams can select the same company. The expected deliverable due to the instructor, submitted via the Carmen dropbox, consists of a soft copy of the team’s analysis in MS Word format. This is due one day prior to the date of the team’s presentation. Suggested format of report consist of a 3-8 letter sized, 1.5 spaced, type-written paper using 12 pt Arial or Times New Roman font. The team’s paper will account for 15 percent of the final grade. A grading template is attached at the end of this document. Page 2 of 9 BUSML 780 Logistics ASSIGNMENT DETAILS (cont’d): 3. Logistics in Industry Team Presentation. Student teams will conduct a 20 minute inclass presentation outlining their analysis results of the chosen company and industry. Teams will use their written analysis as the basis for this project. The objective of this project is to share the results of their analysis with the class and sharpen public presentation skills. The expected deliverable due to the instructor, submitted via the Carmen dropbox, consists of a soft copy of the team’s MS PowerPoint presentation. This is due one day prior to the date of the team’s presentation. The team’s presentation will account for 10 percent of the final grade. A grading template is attached at the end of this document. 4. Class Participation. Participation will be based on attendance, preparation for class, appropriate in-class participation during lecture, and quality of in-class participation. Additionally, students are evaluated on their performance by members of their team with respect to individual team effort. Team members will need to document individual coaching comments during class projects. Any team feeling a member has not been contributing will need to submit comments to the instructor. I will consider any team input as a potential part of a student’s overall participation when calculating points. Class participation will account for 30 points towards your final grade. ASSIGNMENT DETAILS (cont’d): ASSIGNMENTS AND DUE DATES: Revised on: 5/29/2016 You are expected to approach each assignment with the professionalism required of you in the “real” world. This is particularly relevant for your interactions with companies and as part of fulfilling the requirements of this course. All assignments are to be submitted on the due dates by the day of class and no later than 11:59pm following the end class unless specified otherwise. Assignments need to be submitted via the Carmen drop box and can be uploaded any time prior to the due date. A 50% penalty will be assessed for assignment submissions 24 hours past the due date (one day late). A 100% penalty will be assessed for submissions more than 24 hours after the assignment is due. Correct spelling, grammar, and punctuation are expected and will be considered in the grading of all assignments. Page 3 of 9 BUSML 780 Logistics GRADING SCALE: The grading scale is guaranteed. You will receive no less than the grade listed within the appropriate interval. Grade A AB+ B BC+ C CD+ D E Numeric Range 388-400 points 372-387 points 352-371 points 336-351 points 324-335 points 312-323 points 300-311 points 288-299 points 272-287 points 256-271 points 0-255 points Quality Points 4 3.7 3.3 3 2.7 2.3 2 1.7 1.3 1 0 CLASS ATTENDANCE Class attendance will be taken regularly during the quarter as part of your participation grade and to help me learn your names. During lectures, I may call randomly on students by name to answer questions, respond to in-class exercises, or to comment on key concepts. Missing these opportunities may result in a reduction in participation points. I may also give no-notice quizzes and classroom exercises in the event of excess absenteeism. Additionally in-class quizzes, exercises, and lecture participation cannot be made up without a valid medical excuse or bona fide family emergency. If you miss a quiz, lecture participation, or exercise due to tardiness, you will not be able to make up the covered material. ACADEMIC INTEGRITY: All tests, written exercises, and papers are to be your own work. Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, the Ohio State University and the Committee on Academic Misconduct (COAM) expect that all students have read and understand the University’s Code of Student Conduct, and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct and, specifically, the sections dealing with academic misconduct. Revised on: 5/29/2016 Page 4 of 9 BUSML 780 Logistics If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. If you have any questions about the above policy or what constitutes academic misconduct in this course, please contact me. Other sources of information on academic misconduct (integrity) to which you can refer include: AMERICANS WITH DISABILITIES ACT: The Committee on Academic Misconduct web pages (http://oaa.osu.edu/coam.html) Ten Suggestions for Preserving Academic Integrity (http://oaa.osu.edu/coam/tensuggestions.html) Eight Cardinal Rules of Academic Integrity (http://www.northwestern.edu/provost/students/integrity/rules.html) If you have a disability, as defined by the Americans with Disabilities Act (ADA), which requires classroom accommodation or auxiliary aids, please inform me of your needs during the first week of class so that I can take appropriate action. COURSE DISCLAIMER: OTHER: EXTRA CREDIT: Revised on: 5/29/2016 The schedule, policies, and assignments contained in this course syllabus or on the course website are subject to change in the event of extenuating circumstances, class progress, or by mutual agreement between the instructor and the students. All cellular phones, pagers and other electronic communication devices are to be turned off during class. Any electronic recording of the lecture or presentations is not authorized. The only exceptions will be those authorized in writing by the Office of Disability Services. You can earn 15 extra credit points during the course through the completion of the below options; Logistics In The News: (15 pts) Identify a news item of interest to the course and talk about in class for 5 minutes. Students will need to have topic approved by the instructor at least one day in advance and need to supplement course content. All topic approvals and presentations must be completed by November 22. Article Reviews: (15 pts) Identify 3 academic or professional articles related to supply chain management and provide a detailed 2-3 page summary (deconstruction) of the article (15 points). Summaries should include; o Article citation – author(s), year of publication, article title, journal, volume, number and date o Target audience for article – academician, practitioner, researchers, or students o Purpose of the article – change, opportunity, or problem of practice the article identifies o Article findings – key findings or process change Page 5 of 9 BUSML 780 Logistics EXTRA CREDIT (cont’d): All extra credit must be completed by December 1 except for Logistics In The News. Successful fulfillment of this option is a presentation or paper which is wellresearched and adds to the students’ knowledge. CLASS SCHEDULE: Week 1 2 3 4 5 6 7 Date 1/3 1/5 1/10 1/12 1/17 1/19 1/24 1/26 Topic Course Overview, Syllabus, & Introduction Reading Course Syllabus & Welcome Slide Deck CH 1 CH 5 CH 2 CH4 & Carmen CH 6 CH 7 1/31 Overview of Logistics Supply Chain Management Logistics and Information Technology Buy-Supplier Relationships Procurement/ 3rd Party Logistics Demand Management, Order Management, and Customer Service Midterm Review 2/2 Midterm Exam None 2/7 2/9 2/14 2/16 Inventory Management Inventory Part 2 Sustainability & Risk Warehouse Management & Materials Handling Team Project (2) Transportation Team Project (2) CH 8 See Carmen Website Carmen CH 10 & 11 2/23 International Logistics CH 14 2/28 Team Projects (4) None 3/1 Team Project (4) All Extra Credit Due Flex Day/Course Wrap Up None Final Exam Review All Logistics In The News Extra Credit Due Carmen 2/21 See Carmen Website CH 12 8 9 3/6 10 3/8 TBD Finals Revised on: 5/29/2016 Page 6 of 9 BUSML 780 Logistics Industry organizations and journal websites of general logistics interest Source Type Website Bureau of Transportation Statistics Governmental Agency www.bts.gov U.S. Department of Transportation Governmental Agency www.dot.gov American Society of Transportation and Logistics (AST&L) Professional Organization www.astl.org APICS The Association for Operations Management Professional Organization http://www.apics.org/default.htm Council of Supply Chain Management Professionals (CSCMP) Professional Organization http://www.cscmp.org Institute of Supply Management Professional Organization http://www.ism.ws Reverse Logistics Association Professional Organization http://www.rltinc.com American Shipper Trade Journal http://www.americanshipper.com/asdaily Canadian Transportation & Logistics Trade Journal http://www.ctl.ca DC Velocity Trade Journal http://www.dcvelocity.com Inbound Logistics Trade Journal www.inboundlogistics.com Industry Week Trade Journal http://industryweek.com Internet Retailer Trade Journal http://www.internetretailer.com/home Logistics Management Trade Journal http://www.logisticsmgmt.com Logistics Today Trade Journal http://www.logisticstoday.com Retailing Today Trade Journal http://www.retailingtoday.com Supply Chain Brain Trade Journal Supply Chain Digest Trade Journal http://www.supplychainbrain.com/content /index.php http://www.scdigest.com/index.php Transport Topics Trade Journal www.transporttopics.com Revised on: 5/29/2016 Page 7 of 9 BUSML 780 Logistics Logistics Industry Written Analysis Grading Template (Paper) Team Company Points Possible Points Awarded 5 10 10 10 10 5 10 Paper Elements Company Background: Did the paper provide sufficient details on the company’s origins, lines of business, and current operations. Was the information presented in a clear and concise manner? Market: Does the paper provide specific and accurate details regarding the company’s market with the following attributes: 1. 2. 3. 4. 5. Size of market (number of companies, total sales dollars, etc) Company’s position strategy within market (leader, follower, laggard) Challenges/opportunities/problems associated with the market Technology and/or tools needed to enter and remain in the market Performance measures used to evaluate companies in the market 6. Types of interaction with other markets (cross-over markets/products) Market Position: What is the company’s share of the market in terms of percentage and sales? Is the company planning to enter into new markets? What are the planned goals for new market in percentage and sales? What types of information could be added to the course to help prepare students who are interested in this type of position? 1. Strategic level information 2. Operational level information 3. Personal development information Key Competitors: Who does the company view as existing key competitors in their market (top 3 or 5)? How much of the market does its competitors control in terms of percentage and sales. Who does the company view as emerging competitors? What actions is the company taking to neutralize existing and emerging threats to market share? Logistical Organization: What type of logistics organization does the company use to support the company (3rd party, internal, or combination)? What type of services does the logistics organization provide to the company (distribution, transportation, Import/Export, etc)? Potential Opportunities and Challenges: What does the company view as opportunities and challenges which exist in the market (top 3 or 5)? What actions is the company taking to capitalize on opportunities and minimize challenges? Paper Documentation: Are all facts/figures properly documented within paper using standard notation? Does paper include bibliography? Total Points Revised on: 5/29/2016 Page 8 of 9 BUSML 780 Logistics Logistics Industry Team Presentation Team Company Points Possible 8 Points Awarded 8 8 8 8 Project Element Organization and Preparation: Clear, action-oriented objective stated up front; complete and accurate audience analysis; ideas sequenced logically and smoothly; comfortable with the material; no manuscript; questions answered skillfully; effective ending summary; and time limit observed Visual Aid Usage: Appropriate to audience and setting; appropriate to topic and content; readability assured through adequate size and clarity; paraphrased rather than read visual; design simple, clean and appealing; and error free Delivery – Overall: Eye contact used; irritating non-words avoided; stories and language appropriate to audience; appropriate dress; body language appropriate; confident appearance; conversational tone – not recited; and clear articulation Delivery - Specific: Easy open posture, strong not slouched; movement free and natural; face relaxed; breathing deep; strong projection – not forced; passion for ideas; maintained strong connection to audience; adjusted presentation to accommodate needs of the audience; and watched/listened to audience throughout the presentation Content: Information accurate and current; major points included; major points adequately supported and developed; and statistics, anecdotes, and/or quotes used appropriately Total Points Comments: ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ___________________________________________________________________________________ Revised on: 5/29/2016 Page 9 of 9