COURSE SYLLABUS M&L 7380 – LOGISTICS MANAGEMENT Spring 2015 Instructor: Office: Office Hrs: Walter Zinn 500 Fisher Hall By appointment Class: TR 10:15-11:45am Phone: 292-0797 e-mail: zinn.13@osu.edu Course Description Logistics Management is the introductory graduate logistics course. The objective is to give students a managerial knowledge of basic concepts and principles. These include core logistics functions, cost integration and supply chain management. It also includes relationships with suppliers, customers and other firm functions such as manufacturing and finance. We will approach issues from multiple but interrelated perspectives of reducing cost, managing risk and creating competitive advantage. Special emphasis is placed on implementation. Text & Course Package Required Text: Supply Chain Logistics Management; D. Bowersox, Closs, Cooper and J. Bowersox; 4th edition, McGraw-Hill/Irwin, ISBN 978-0-07-802405-4 A course packet containing the 3 cases for the class is available in the following site: https://cb.hbsp.harvard.edu/cbmp/access/33191781. To order, either login or register as a student and select the Strategic Logistics Management ML7380 course packet. Course Method Class meetings will be as interactive as possible. Everyone is expected to participate in class. As an aide to note taking, I will email PowerPoint slides in the evening before the lecture when they’ll be shown. In addition, during the term, we will work on three cases covering key issues in logistics. The cases were selected to provide a variety of current logistics issues facing industry. Finally, as the term progresses, I might assign readings of interest to the course. Analyzing Cases Detailed preparation is required for each case. First, please read and prepare the case before each case class. This is exceedingly important to create the proper environment for the discussion. Second, students will meet during class for case discussion meetings. The meetings are held during each case class and last approximately 20 minutes. Informal 1 groups will typically discuss questions 1, 2 and 4 in the outline. The assignment may change for certain cases. The objective of the meeting is not that groups reach consensus, but that group members become familiar with the different individual perspectives. Finally, students will work in self-selected groups of up to 4 students and turn in the last 2 cases (Henkel and Exel) for grading. Groups must work independently of each other. While adjustments may be needed in response to the circumstances of a particular case, the outline to be followed when analyzing a case is described below. Use the outline to prepare the case at home. We will use it for class discussion also. Be familiar with all facts of the case before beginning your analysis. 1. 2. 3. 4. 5. Who is the principal protagonist in the case? What issues is he/she facing? Is the main protagonist also the key decision maker? What is the key goal that he/she is trying to accomplish? How far along is he/she in achieving the goal? How are the issues in the case going to affect: Others in the company Suppliers Distributors Consumers 6. Are there questions that need to be answered before a decision is made? 7. What are the implementation problems that the decision maker is likely to face? How would you address them? 8. What would you do next if you were in the main protagonist’s place? Case Write-Ups The case write-up are due at the beginning of the class when the case will be discussed and is considered late if delivered after the class has begun. Late cases will not be accepted. The case write-up is limited to two double-spaced typewritten pages. One extra page is allowed for tables and figures. With two exceptions, please follow the case analysis outline described above. First, your decision must be stated clearly in the first paragraph of the write-up. Second, the page limitation makes it necessary that you restrict the writeup to the issues that you judge most important, as opposed to the more extensive analysis done in preparation for class. Most importantly, please do not repeat case information in your write-up. Extra Credit You may earn up to 40 extra credit points in the course by performing one or more of the following activities: 2 Logistics in the news: Identify a news item of interest to the course and talk about it in class for 5 minutes. You have to get it approved by the instructor at least one day in advance. Max. 20 points. Special Topics: I will in one or more classes suggest a topic of discussion for the next class. Interested students should collect materials about it and let me know. Extra credit is awarded if I use the material in class. Max. 20 points. There is a maximum of 1 student presentation per class on a first approved, first serve basis. Evaluation/ Grading Criteria There is one midterm, two group case studies, a final and a class participation grade. The midterm and final might include short essay questions, cases or problems. Evaluation Grading Criteria Points Midterm Case Study 1 Case Study 2 Final Class Participation 300 125 125 300 150 1000 Extra credit (up to) 40 Point Total Grade 940 - 1000 910 - 939 880 - 909 820 - 879 790 - 819 760 - 789 700 - 759 670 - 699 610 - 669 - 609 A AB+ B BC+ C CD E Honor Code The Fisher College Honor Code and the University Academic Misconduct Policy are strictly enforced. Please familiarize yourself with both. A useful description of academic misconduct is available at: http://oaa.osu.edu/coam.html. 3 Schedule Date Topic Key Issues Chapt. Part 1 - Introduction and Integration Mar 5 Introduction, Integrated Logistics Class Overview, Star Diagram, Logistics Concepts and Costs. Ch. 2 10 Supply Chain Management Marketing Functions, Logistics Functions and Supply Chain Processes. Ch. 1 12 Customer Service Elements of Service, Cost of Lost Sales, Consumer Response to Stockouts. Ch. 3 16-20 Spring Break 24 Procurement & Third Parties Strategic Role of Procurement, Supplier Outsourcing, Partnerships Success & Failure Factors, Value of Reliable Suppliers. Chs. 4, 14 Case 1 – Bose Corporation 26 Part 2 – Logistics Functions & Global 31 Inventory Management Uses of Inventory, ABC Analysis, Base and Safety Stocks. Forecasting and Inventory, Portfolio Effect, Postponement. Apr 2 Catch-up & Review 7 Midterm (class materials, text and case) Ch. 6 (p. 132-145) Ch. 7 Case 2 – Henkel Iberica 9 14 Warehousing &Transportation Uses of Warehouses, Public vs. Private Warehouses, Cross-Docks, Merge-in-Transit Five Modes of Transportation. 16 Guest Speaker Mr. Weber Pimenta, Partner, Visagio. 4 Ch. 8, 9 21 Uses of Information In Logistics Order Cycle, EDI, VANs, CPFR RFID. Ch. 6 (p. 116-132) 23 Global Logistics Global vs. Domestic, International Distribution, Trade Blocks. Ch. 11 Case 3 – Exel Plc 28 30 Final 5