FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY BUS M&L 4210: ADVANCED MARKETING RESEARCH, SPRING SEMESTER 2014 Monday, Wednesday and Friday, 3:00PM-3:55PM A.COURSE SYLLABUS Instructor: Vasu Unnava, Ph. D. Office Hours: By Appointment & Special Hours For EXAMs and Quizzes Email: unnava.2@ fisher.osu.edu Office: Telephone: URL: Class: 313 Fisher Hall (614) 292 3212 Carmen.osu.edu SB305, 3:00PM-3:55PM Required Text Printed version: “Marketing Models: Multivariate Statistics and Marketing Analytics” by Dawn Iacobucci. ISBN -13: 978-111-52584-2 or ISBN-10:1-111-52584-6, By South –Western. Or Online ebook download/rental at Course Smart website: http://www.coursesmart.com/IR/6507481/9781111525842?__hdv=6.8 Supplementary Course Material All other course materials such as class slides, lab instructions and study guides will either be made available on CARMEN or given out in the class. Course Objectives: Advanced Marketing Research course introduces multivariate marketing models to a variety of marketing problems. Multivariate models in marketing are very important as they provide support to marketing decisions based on data analysis using statistical techniques. Multivariate models in Marketing can provide a structure to a marketing problem and can assess importance of various factors including consumer, competitor, business environment or external factors. The objective of advanced marketing research course is to introduce modern statistical techniques. As a student of advanced marketing research course, you will: 1. Develop a strong understanding of modern research techniques, 2. Applications of these cutting edge analytical procedures to real world marketing problems, and 3. Gain a competitive advantage in the market place Class Format Class sessions will be utilized to summarizing the important concepts and discuss their applications. Reading relevant assignments before the class and active participation will lead to enriched learning experience in this classroom. Lectures will focus on main parts of the material and typical class session involves lecture, discussions and group activities. Lab sessions will be typically application of material discussed in the class room to analyze data. Course Evaluation Your grades will be evaluated as follows: 1. Quizzes, Best Five out of Six 3. Lab Submissions, Best Five out of Six 4. EXAM TOTAL Bio BONUS TOTAL VASU UNNAVA 35%, (7% each Quiz, Five Quizzes) 35%, (7% each Lab, Five Labs) 30% 100% 1% 101% BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 1 of 7 IMPORTANT NOTE: Re-grading requests will be accepted in writing on a paper (emails are NOT accepted) within 1 week of receipt of the grade. Grading Scale The grading scale, and point conversion that will be utilized for the final grade is as follows: Grade GPA Grade GPA A = 94-100 % 4.0 C+ = 77-79 % 2.3 A= 90-93 % 3.7 C = 73-76 % 2.0 B+ = 87-89 % 3.3 C= 70-72 % 1.7 B = 83-86 % 3.0 D+ = 67-69 % 1.3 B= 80-82 % 2.7 D = 63-66 % 1.0 E = below 62 1. Quizzes: 35%, (7% each Quiz, Best Five Quizzes out of Six Quizzes) There will be 6 online quizzes during the semester and best five scores will be counted. The dates for quizzes are given in the syllabus. Questions will come from the lecture and textbook topics. Each quiz will contain about 14 multiple choice questions. You will need calculator. 2. Lab Sessions: 35%, (7% each lab, Best Five out of Six Lab submissions) In Advanced Marketing Research, various multivariate models are developed by data analysis. You will use EXCEL and SPSS packages to conduct data analysis. There are six lab sessions scheduled in the course. Lab procedure documents will be posted on CARMEN. After each lab, you will submit your lab files in a drop box on CARMEN. Instructions to lab sessions will be posted on CARMEN before the start of the lab. You can work in a group of two or three students for lab sessions. 3. EXAM: 30% of total points The final EXAM will consist of multiple choice questions based on lecture notes, class discussions, lab sessions and the required textbook. Students are responsible for all topics in the assigned chapters of the textbook whether or not they were discussed in class. Each exam will contain about 40 to 60 multiple choice questions. You will need calculator. . FIRST BONUS OPPORTUNITY: You can earn one bonus point when you will turn in bio-sheet (emails do not get credit) with your picture by March 4, 2013 Monday. VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 2 of 7 FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY BUS M&L 4210: ADVANCED MARKETING RESEARCH B. IMPORTANT NOTES Important Notes All quiz dates, exam dates, and assigned reading due dates are included in the Course Outline. Please make note of these dates and plan your semester accordingly. If you are unable to attend a class, please notify me by email unless it is an emergency. With a valid written excuse, missed exams or quizzes will be dealt with on an individual basis. Without a valid written excuse, missed exams or quizzes will recorded as zero pints. You are encouraged make use of the office hours. Besides office hours, you are welcome to set-up appointment. E-mails should not be seen as an alternative to class participation. Not all questions can be effectively answered by e-mail. The response to any e-mail question can be suggesting a one-on-one meeting, or by addressing the question during next class session Please let me know if you have a disability and need accommodations to make the learning environment more effective. You are responsible for everything that takes place in class, including changes to assignments or schedules, whether you are present or not. If you must miss class, please arrange with a classmate to share notes and insights. Please come to class on time. Do not engage in side conversations. Turn off your cell phones, mp3 players and pagers before you come to class. Do not take calls. No texting is permitted in the class. Do not use your laptops while class is being conducted. They cause the class to become distracted from the main issues. Late arrivals, moving in and out of class room or using computers in the class room for activities such as social networking/emails will cause a letter grade deduction from your final grade. Have fun! VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 3 of 7 ACADEMIC INTEGRITY (ACADEMIC MISCONDUCT) Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, The Ohio State University and the Committee on Academic Misconduct (COAM) expect that all students have read and understand the University’s Code of Student Conduct, and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct and, specifically, the sections dealing with academic misconduct. If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. If you have any questions about the above policy or what constitutes academic misconduct in this course, please contact me. Other sources of information on academic misconduct (integrity) to which you can refer include: The Committee on Academic Misconduct web pages (oaa.osu.edu/coam/home.html) VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 4 of 7 Course Outline* for BUS ML 4210 MWF VASU UNNAVA, Advanced Marketing Research in Spring Semester 2014 Item DATE Content 6 7 8 9 10 11 12 26-Feb(W) 28-Feb(F) 3-Mar(M) 5-Mar(W) 7-Mar(F) March11-14 17-Mar(M) 19-Mar(W) 21-Mar(F) 24-Mar(M) 26-Mar(W) 28-Mar(F) 31-Mar(M) 13 2-Apr(W) 14 15 4-Apr(F) 7-Apr(M) 16 9-Apr(W) 17 18 19 20 21 Final Wk. 11-Apr(F) 14-Apr(M) 16-Apr(W) 18-Apr(F) 21-Apr(M) Introduction, Syllabus, Marketing Models Segmentation and Cluster Analysis Hierarchical Clustering Hierarchical Clustering Lab 1 in class SPRING BREAK No Classes k-Means Clustering k-Means Clustering Lab 2 in class Brand Choice and Logit Models Brand Choice and Logit Models Lab 3 in class Measuring Customer Satisfaction and Factor Analysis Measuring Customer Satisfaction and Factor Analysis Lab 4 in class Perceptual Maps and Multi-Dimensional Scaling Perceptual Maps and Multi-Dimensional Scaling Lab 5 in class New Products and Conjoint Analysis New Products and Conjoint Analysis Lab 6 in class REVIEW FOR EXAM ONLINE EXAM, April 23, 2014 at 8:00AM to 29th, 11:00PM 1 2 3 4 5 Readings/Assignments Chapter 1 Chapter 2 Chapter 2, Bio Sheet Chapter 2 QUIZ 1 Chapter 2 Chapter 2 QUIZ 2 Chapter 3 Chapter 3 QUIZ 3 Chapter 4 Chapter 4 QUIZ 4 Chapter 6 Chapter 6 QUIZ 5 Chapter 7 Chapter 7 QUIZ 6 Chapters 1-4, 6 and 7 Chapters 1-4, 6 and 7 *Note: Subject to change if necessary. Please check CARMEN for lecture slides, lab files and announcements. VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 5 of 7 Note: This page is blank. VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 6 of 7 Due: March 3, 2014 Monday, by the start time of class. BUS M&L 4210: ADVANCED MARKETING RESEARCH, MWF SPRING SEMESTER 2014 BIO SHEET: Bonus Opportunity Name: __________________________________________ (e-mail):___________________________________ (phone). ( ) - . Major: Work experience in marketing or marketing research, if any: What are your career goals? One interesting fact about yourself: Please attach your photo in the upper right and corner of this sheet. VASU UNNAVA BUS M&L 4210: Advanced Marketing Research MWF Spring Semester 2014 Page 7 of 7