FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY BUS M&L 4203: MARKETING STRATEGY, SPRING SEMESTER 2014 THURSDAYS A. COURSE SYLLABUS Instructor: Vasu Unnava, Ph. D. Office Hours: By Appointment & Special Hours Email: Office: Telephone: URL: 313 Fisher Hall (614) 292 3212 Carmen.osu.edu unnava.2@ fisher.osu.edu Required Course Pack: We use nine cases from Harvard Business publishing and the details of how to access these cases can be found on CARMEN course website. Supplementary Course Material: All other course materials such as class slides and study guides for quizzes will either be made available on CARMEN or given out in the class. Course Objectives: Marketing strategy is the key part of the marketing processes. Decision makers within corporations and other organizations create marketing strategy using tools, planning and research. You will develop and improve your qualitative and quantitative analytical skills, written and oral presentation skills by applying your knowledge of marketing principles to real business problems, making formal presentations of your recommendations and defending them. To be a successful marketing strategist, you should understand the problem, the underlying causes, and provide justification for the marketing strategy. Class Format: Marketing strategy course is based on business cases. We will use case presentations by groups, discussions, team interactions, critiques and evaluations. If you cannot attend regularly, you should not plan on taking this course this quarter. Class attendance and active, quality participation in discussions are critical to your learning and success in this course. The concepts learned from case analyses will be applied to a select case on TARGET Corporation to formulate a marketing strategy. Course Evaluation: Your grades will be evaluated as follows: 1. Course Case Presentation 2. Executive Committee Evaluation 3. Class Participation 4. Online quizzes, Best eight out of ten 5. Target Case 6. Target Report TOTAL Bio BONUS TOTAL 12% (Group Grade-one case) 5% (Group Grade-one case) 10% (Individual Grade) 56% (7% each quiz, Individual Grade) 10% (Group Grade) 7% (Group Grade) 100% 1% 101% IMPORTANT NOTE: Re-grading requests will be accepted in writing on a paper (emails are NOT accepted) within 1 week of receipt of the grade. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 1 of 7 Grading Scale The grading scale, and point conversion that will be utilized for the final grade is as follows: Grade GPA Grade GPA A = 94-100 % 4.0 C+ = 77-79 % 2.3 A= 90-93 % 3.7 C = 73-76 % 2.0 B+ = 87-89 % 3.3 C= 70-72 % 1.7 B = 83-86 % 3.0 D+ = 67-69 % 1.3 B= 80-82 % 2.7 D = 63-66 % 1.0 E = below 62 Group Work in the course: Students will be assigned to groups at the beginning of the semester and they will be responsible for working in groups to complete four assignments. The first one is a course case presentation and the second one is to evaluate another group’s presentation as an executive committee. The third assignment is creating marketing strategy for an assigned TARGET case, and final responsibility is writing a report on TARGET case. I) Oral Presentation (12%): A formal professionally prepared oral presentation of your course case analysis is required. Your presentation includes: a) A clear statement of the problem including your justification for viewing the problem as you do b) A thorough analysis of the situation c) Presentation of the two or more alternative problem solutions d) Selection and justification of chosen solution and reasons why other alternatives are rejected e) Implementation plan Each group will have Question and Answer session at the end of the presentation. This is an opportunity to participate in the class. Executive committee would take lead in asking questions and then other students will follow. Each member in presenting group will take turns in responding to questions from students in the class. Information on how to analyze a case is posted o CARMEN. Each group will meet with instructor to discuss case questions and presentation material. Dress code is business casual. You will provide a copy of your PPT file to the instructor at the beginning of presentation. II. Executive Committee (5%): Each group will become board of directors or executive team evaluating one case presentation. You will evaluate on the quality of case analysis and presentation. The evaluations will be kept confidential till the finals week of the semester. Details on the responsibilities of executive committee can be found on CARMEN. III. Class participation (10%): An extremely important part of the class will involve your contributions to case discussions. There are at least a couple of reasons why class participation is weighted 10% in this class. First, those who prepare the most outside of class and participate most actively in class will be likely to learn the most from the class. Second, they will also contribute greatly to the learning of other students in the class by encouraging thorough discussion of important case-related marketing concepts and issues. To do well in class participation, students must regularly contribute to class discussion by making insightful comments that reflect a careful analysis of assigned material. It is expected that all students will carefully read and analyze each case prior to coming to class. This will facilitate active participation and enrich the quality of class discussions. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 2 of 7 The following grading guidelines are provided to assist you in understanding how class participation will be graded. Please also note that class participation should not be confused with class attendance. Merely attending class will not lead to a strong class participation grade. To accomplish the latter it will be necessary to be consistently actively engaged in the class discussions and a leader in many of these discussions. Therefore, we might consider the following examples of possible class participation grades. Scale Description A A consistent leader in class discussions who regularly makes strong contributions by making insightful comments that reflect a thorough analysis of the case and/or articles and other enrichment material under consideration in this class – comments that advance our understanding of the topics under consideration. B Contributes fairly regularly to class discussion making insightful comments that reflect a careful reading of the cases and articles under consideration in the class. C Contributes to class discussion with reasonable comments that follow from the prior discussion, but does not contribute as frequently or consistently as others. D Infrequent comments or a tendency to make comments that do not appear to be based on a reading of the case. Comments when called on but the comments frequently do not reflect a careful reading of class material. E Very few positive contributions to the class discussion. Students will receive a set of class participation sheets at the beginning of the semester and it will be collected during at the end of the semester. Students will note down their contributions to each case discussion in the class and hand over the sheet set to the instructor during and/ or at the end of the semester. IV. Quizzes (56%): Best eight quizzes out of ten quizzes, each 7% or 56% of total points There will be ten quizzes during the semester and best eight scores will be counted. The dates for quizzes are given in the syllabus. Questions will come from the assigned readings and cases. Each quiz will contain about 10 multiple choice questions. The quizzes are CARMEN online quizzes. Duration of quiz will be about 20 to 30 minutes. Material for quizzes will come from the cases that are going to be discussed in the class. Quizzes will open on Tuesdays and close on Saturday at 11:00PM. V) Oral Presentation of TARGET case (10%): Each group will be assigned a case on TARGET Corporation. For the stated problem(s), the group will market conduct customer, competitor, market and industry analyses and formulate a marketing strategy. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 3 of 7 VI) Written Report (7%) on TARGET case: Each group will submit a written report of TARGET case. It should not exceed five pages (double spaced, 12 point font, standard margins). It should summarize key points from oral presentation and conclusions about marketing strategies. You can submit the report in electronic format in CARMEN drop box. Note: The University and College expectation is that students spend two hours outside of class for every hour spent in class. So, for our course, you would about spend two hours and forty minutes on the course outside class room every week. FIRST BONUS OPPORTUNITY: You can earn one bonus point when you will turn in bio-sheet (emails do not get credit) with your picture by Jan 23, 2014. FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY SPRING SEMESTER 2014 B. IMPORTANT NOTES Important Notes All quiz dates, exam dates, and assigned reading due dates are included in the Course Outline. Please make note of these dates and plan your semester accordingly. If you are unable to attend a class, please notify me by email unless it is an emergency. With a valid written excuse, missed exams or quizzes will be dealt with on an individual basis. Without a valid written excuse, missed exams or quizzes will recorded as zero pints. You are encouraged make use of the office hours. Besides office hours, you are welcome to set-up appointment. E-mails should not be seen as an alternative to class participation. Not all questions can be effectively answered by e-mail. The response to any e-mail question can be suggesting a one-on-one meeting, or by addressing the question during next class session Please let me know if you have a disability and need accommodations to make the learning environment more effective. You are responsible for everything that takes place in class, including changes to assignments or schedules, whether you are present or not. If you must miss class, please arrange with a classmate to share notes and insights. Please come to class on time. Do not engage in side conversations. Turn off your cell phones, mp3 players and pagers before you come to class. Do not take calls. No texting is permitted in the class. Do not use your laptops while class is being conducted. They cause the class to become distracted from the main issues. Late arrivals, moving in and out of class room or using computers in the class room for activities such as social networking/emails will cause a letter grade deduction from your final grade. Have fun! This course let you conduct marketing strategy without risking your own money or your job. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 4 of 7 ACADEMIC INTEGRITY (ACADEMIC MISCONDUCT) Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, The Ohio State University and the Committee on Academic Misconduct (COAM) expect that all students have read and understand the University’s Code of Student Conduct, and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct and, specifically, the sections dealing with academic misconduct. If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. If you have any questions about the above policy or what constitutes academic misconduct in this course, please contact me. Other sources of information on academic misconduct (integrity) to which you can refer include: The Committee on Academic Misconduct web pages (http://oaa.osu.edu/coam.html) VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 5 of 7 Course Outline* for BUS ML 4203, THURSDAYS VASU UNNAVA, Marketing Strategy, SPRING SEMESTER 2014 No Date Content/Case 1 9-JAN Syllabus 2 16-JAN 3 23-JAN Analysis Tools Introduction to Target and Target Cases 4 30-JAN Brand Management: ONLINE QUIZ 2 Black & Decker (Black & Decker) Brand Extensions: Mountain Man Brewing Co: Bringing Brand to Light ONLINE QUIZ 3 Innovation: ONLINE QUIZ 4 Brita Products (Brita Products) Loyalty Programs: ONLINE QUIZ 5 Hilton HHonors Worldwide: Loyalty Wars (Hilton HHonors.) Positioning Strategy: ONLINE QUIZ 6 IKEA Invades America (IKEA) Retail Pricing: ONLINE QUIZ 7 XM Satellite Radio (A) (XM Satellite Radio) 5 6 7 8 9 10 11 12 6-FEB 13-FEB 20-FEB 27-FEB 6-MAR Assignment .Bio Sheet Due ONLINE QUIZ 1 (Analysis tools) (Mountain Man.) 10-14 MAR Spring Break 20-MAR Social Media: ONLINE QUIZ 8 UnMe Jeans: Branding in Web 2.0 (UnMe Jeans) Advertising & Segmentation: ONLINE QUIZ 9 What is the Deal with Living Social? (Living Social) Mobile Marketing: ONLINE QUIZ 10 Bank of America: Mobile Banking (Bank Of America) 27-MAR 3-APR .Due Class Participation 13 10-APR TARGET Case Presentations 14 17-APR TARGET Case Presentations Finals Week TARGET CASE WRITTEN REPORT, CARMEN DROP closes by 11:00 AM on April 29, 2014 *Note: Subject to change if necessary. Please check CARMEN for important notes, lecture slides, and announcements. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 6 of 7 Due: 23-Jan, by the start time of class. THURSDAYS 4203 BUS M&L 4203: MARKETING STRATEGY, SPRING SEMESTER 2014 BIO SHEET: Bonus Opportunity Name: __________________________________________ (e-mail):___________________________________ (phone). ( ) - . What is your experience in Marketing? What are your career goals? One interesting fact about yourself: Please attach your photo in the upper right and corner of this sheet. VASU UNNAVA BUS M&L 4203: Marketing Strategy THURSDAYs, Spring Semester 2014 Page 7 of 7