Fisher College of Business
BUSML 7380 Strategic Logistics Management
SEMESTER/TERM:
COURSE TITLE:
COURSE TIME/
PLACE:
COURSE SYLLABUS
Autumn 2013/Term 1
BUS M&L 7380, Strategic Logistics Management
Thursday – Gerlach Hall Room #210, 6:00PM to 9:15 PM
CATALOG DESCRIPTION:
Prerequisites: Enrollment in Enrollment in MBA, MBLE, or MAcc. Concepts and methods
used to plan and manage logistics activities in a business environment. Understanding of
the components of logistics management and tradeoffs required to manage the
integrated flow of goods through the supply chain. Develop an understanding of key
drivers of logistics performance and their inter-relationships with strategy and other
functional areas. Focus on developing analytic, problem-solving, and cost trade-off
management skills.
INSTRUCTOR:
OFFICE HOURS:
REQUIRED TEXT:
David Widdifield
Fisher Hall, Room #510
(614) 292-2757 (office)
Email: widdifield_2@fisher.osu.edu
Class Website: https://carmen.osu.edu
Office Hours: Thursdays 3pm to 5pm
Supply Chain Logistics Management, 4th Edition, Bowersox, Donald; Closs, David;
Cooper, M. Bixby, (McGraw-Hill Higher Education, 2013); ISBN 13 978-0-07-802405-4,
Retail $222.33 (McGraw-Hill Higher Education; http://catalogs.mhhe.com), $165.90
(Amazon; www.amazon.com)
Harvard Business Publishing Course Packet, Cases available for student online purchase
via link; https://cb.hbsp.harvard.edu/cbmp/access/27864251.
COURSE MATERIALS
Course lecture materials will include PowerPoint slides, industry journal articles, and
text questions. Class materials will be made available on Carmen for downloading prior
to class.
COURSE OBECTIVE:
Revised on: 8/26/2014
Provide an understanding of the key logistics concepts and issues affecting the
movement and storage of goods. Particular emphasis will be placed on providing
general exposure to business logistics. This includes development of an understanding
of the concepts and techniques important to analyzing business logistics problems. The
course additionally examines how the various logistics activities are related to each
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
COURSE FORMAT:
COURSE ASSIGNMENT
DUE DATE POLICY:
CLASS POINT TOTAL:
other as well as key functional areas within a business. Finally, the course strives to
develop management and control skills & techniques critical in the area of logistics.
This course will be conducted using a combination of class lecture, exams, guest
speakers, industry visits, text quizzes as well as team case analysis project. The lecture
will cover the assigned text chapter, including a comparison of text material to current
practices from industry. With the class meeting once a week, attendance is mandatory
as is having read the assigned text readings. Students may be called upon to discuss
assigned topics and concepts. In addition, students are encouraged to actively
participate in the class discussion as well.
For assignments (exams, quizzes, and team case analysis) to be counted for full credit
they will need to be submitted on their scheduled due date unless noted otherwise. Any
assignment submitted 12 hrs. after the due date deadline will be assessed a 50% point
deduction from the assignment’s total possible points. Any assignment exceeding 12
hours after the due date deadline will not be counted for credit towards the class total. I
will provide exemptions to this policy in the event of extraordinary circumstances;
however this does not include minor illnesses, schedule conflicts between school and
work, tardiness, or unscheduled vacations. If you feel there is a need to request
exemption from this policy, please notify me via email 12 hrs. prior to the due date of
the assignment.
Grades will be based upon performance on the following:
Assignment
Chapter Quizzes
Class Attendance
Class Project: Case Analysis
Points
80
70
150
Percentage
15%
13%
27%
150
50
50
550
27%
9%
9%
100%
*includes both presentation & written analysis
Final Exam
Guest Speaker Attendance
Industry Visit
TOTAL
COURSE ASSIGNMENTS:
1.
Revised on: 8/26/2014
Chapter Quizzes. During the term, there will be 4 short text chapter quizzes
consisting of 10 multiple choice questions from our assigned chapters (see page 6).
These quizzes will test the students’ ability to complete assigned text readings as
well as content comprehension. Students will have 15 minutes prior to the lecture
to complete the quiz. All quizzes are to be returned to the instructor at conclusion
of the time. Students failing to take the quiz on the scheduled date will not be able
to make-up the quiz without instructor approval prior to the quiz date or in the
event of extraordinary situations. Student minor illnesses, schedule conflicts,
tardiness, unscheduled vacations do not constitute an extraordinary situation. If
you feel a need to take a chapter quiz outside of the scheduled date, notify the
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
instructor via email by 24 hrs. prior to the quiz date. Quizzes will count for 80 points
toward your final grade.
COURSE ASSIGNMENTS (CONT’D):
Revised on: 8/26/2014
2.
Class Attendance. Due to the nature of the class meeting schedule, attendance is
critical to the student’s success in the class and knowledge transfer. Therefore the
participation grade will be based on your regular attendance to each class meeting.
At the beginning of each class session, a student attendance roster will be available
for students to sign. On quiz days, attendance will be collected from individual
student quizzes. The class attendance will account for 70 points towards your final
grade.
3.
Class Project: Logistics/Supply Chain Industry Case – Written Analysis. Students will
be broken into self-selected teams of 4 members to analyze and present one of the
pre-selected Harvard Business Publishing cases for the course. Cases can be
purchased online (see pg. 1). Student teams must provide a response to all implied
or explicit questions found at the end of the case discussion. The objective of this
project is to gain an understanding of how to assess problems of practice in the
supply chain industry and the development of solutions companies use to support
overall customer, industry, logistics, and profit objectives. One case per team will be
selected on a “first come, first served” basis. The instructor will maintain a listing of
all team members and selected case. Write-ups will need to include any references
(including the case) used to generate the response to questions. This reference will
need to be cited in the paragraph using American Psychological Association (APA)
format as well as being listed on a detailed reference listing at the end of response.
Appendices, cover page, figures, reference listing, etc. are not counted as part the
response page limit. Be sure to adhere to the page number limitation for the writeup to focus your team’s responses on the relevant facts and issues judged to be the
most important by the team as opposed reiterating the facts of the case. Do not
simply repeat the case facts as your team’s solution; this will result in a 0 for the
assignment. The expected deliverable due to the instructor is an electronic/soft
copy of the team’s analysis in MS Word format. This will need to be uploaded to the
Carmen dropbox one day prior to the date of the team’s presentation. The
expected deliverable is not to exceed 7 letter-sized (8 ½” x 11”), double line
spacing, type-written pages in 12 pt. Times New Roman font. The team’s paper will
account for 100 points towards the final grade. A grading template is attached at
the end of this document.
4.
Class Project: Logistics/Supply Chain Industry Case – Team Presentation. Student
teams will present to the class a 10-15 minute in-class presentation outlining their
analysis. Teams will present to the class a summary of the case and their analysis
developed during the write-up. Any data (e.g. academic articles, case, industry
journals, periodicals, videos, or other sources of relevant information) that is
relevant to the team’s written response will need to be included in the presentation
as well. The expected deliverable due to the instructor is an electronic/soft copy of
the team’s presentation deck in MS PowerPoint format. This will need to be
uploaded to the Carmen dropbox one day prior to the date of the team’s
presentation. The team’s presentation will need to have all sources used to
generate the presentation cited on individual slides when used using American
Psychological Association (APA) format as well as providing a detailed reference list
at the end of slide deck. The team’s presentation will account for 50 points towards
the final grade. A grading template is attached at the end of this document.
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
5.
Final Exam: A final comprehensive exam will be given during the course consisting
of 50 multiple choice questions drawn from the text readings covered in the course.
Questions will contain text material which may or may not have been discussed in
our class meetings but are important to understanding logistics/supply chain
operations. To assist in exam preparation, I will distribute a pre-exam review/study
guide sheet to the class at least one week prior to the final exam date (10/16); this
sheet will be posted to Carmen for downloading. Any student failing to take the
final exam on the scheduled date will not be able to make-up the exam except for
extraordinary situations. Student minor illnesses, schedule conflicts, tardiness,
unscheduled vacations do not constitute extraordinary situations to be considered
for final exam make-up. The final exam will account for 150 points towards your
final grade
6.
Guest Speaker Attendance. During the course, we will have the opportunity to host
senior level supply chain managers from leading companies in the Columbus area.
These speakers will provide critical insights to the importance of logistics from a
corporate perspective as well as current or emerging industry trends in business,
employment, and technology. The objective of this event is to provide the student
with a practitioner’s perspective of logistics within her/his business, customers, and
market. Attendance is mandatory for all students as this event will provide timely
and unique information about the logistics industry. Due to this, there is no makeup assignment for students missing a guest speaker. On the day we host a guest
speaker, attendance will be taken at the beginning of class to mark individual
attendance in the class and speaker event. Guest speaker attendance will account
for 50 points towards your final grade.
7.
Industry Visit. During the course, we will have an opportunity to visit a company in
the Columbus area to review their logistics operations. The company selected for
this event is a leader in their market through the efficient use of their logistics
organization. The objective of this visit is to provide the student with a “real world”
perspective on how logistics/supply chain operations are employed in
industry. Attendance is mandatory for all students as this event will provide timely
and unique information about the logistics industry. Due to this, there is no makeup assignment for students missing an industry visit. Industry visits will account for
50 points towards the final grade.
GENERAL INSTRUCTIONS:
You are expected to approach this course with the same level of professionalism you
would be required exhibit in the workforce. To ensure success in the classroom for our
guest speakers, instructors, and students, there are 5 general classroom instructions we
must all follow;
1. Adverse Weather – during the semester we may face inclement weather conditions.
In the event of a weather-related event, the university will issue the appropriate
action up to am including cancellation of classes. All notices will be sent via the
Buckeye Alert system and local news agencies.
2. Attendance Procedure – Due to the shortened session and having an opportunity
“to put a name to a face”, I will be taking attendance at the beginning of each class.
Students who come in late will need to ensure I account for their attendance at the
1st break.
Revised on: 8/26/2014
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
GENERAL INSTRUCTIONS (CONT’D):
GRADING SCALE:
3.
Class Arrival Procedure – it is important that you arrive at least 5 minutes prior to
the start of class to allow time needed to get seated and prepare for the session,
this is especially important on the days we host a guest speaker, administer a quiz,
or on the final exam. Additionally, electronic devices (cell phones, laptops PCs,
net/notebook PCs, etc.) need to be set to vibrate or turned off during class.
4.
Class Break Periods – we will take two 10 minute breaks during the lecture. These
will be scheduled in advance on the class daily agenda; the agenda will be uploaded
to Carmen 12-24 hrs. prior to class. In addition, if you need to take a break, please
feel free to do so during the course of discussion.
5.
Lecture Material Access – ensure that you have a copy of the lecture presentation
slides printed from our Carmen site and textbook with you for each class session.
The grading scale is guaranteed. You will receive no less than the letter grade listed
within the appropriate class point total ranges.
Grade
A
AB+
B
BC+
C
CD+
D
E
Numeric Range
512-550 points
495-511 points
479-494 points
457-478 points
440-456 points
418-439 points
402-417 points
385-401 points
369-384 points
330-368 points
≤329 points
Quality Points
4
3.7
3.3
3
2.7
2.3
2
1.7
1.3
1
0
Source: http://odee.osu.edu/resourcecenter/carmen/gradebook-using-grade-schemes
ACADEMIC INTEGRITY:
All tests, written exercises, and papers are to be your own work. Academic integrity is
essential to maintaining an environment that fosters excellence in teaching, research,
and other educational and scholarly activities. Thus, the Ohio State University and the
Committee on Academic Misconduct (COAM) expect that all students have read and
understand the University’s Code of Student Conduct, and that all students will
complete all academic and scholarly assignments with fairness and honesty. Students
must recognize that failure to follow the rules and guidelines established in the
University’s Code of Student Conduct and this syllabus may constitute “Academic
Misconduct.”
Revised on: 8/26/2014
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
ACADEMIC INTEGRITY (CONT’D):
The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines
academic misconduct as: “Any activity that tends to compromise the academic integrity
of the University, or subvert the educational process.” Examples of academic
misconduct include (but are not limited to) plagiarism, collusion (unauthorized
collaboration), copying the work of another student, and possession of unauthorized
materials during an examination. Ignorance of the University’s Code of Student Conduct
is never considered an “excuse” for academic misconduct, so I recommend that you
review the Code of Student Conduct and, specifically, the sections dealing with
academic misconduct.
If I suspect that a student has committed academic misconduct in this course, I am
obligated by University Rules to report my suspicions to the Committee on Academic
Misconduct. If COAM determines that you have violated the University’s Code of
Student Conduct (i.e., committed academic misconduct), the sanctions for the
misconduct could include a failing grade in this course and suspension or dismissal from
the University. If you have any questions about the above policy or what constitutes
academic misconduct in this course, please contact me.
Other sources of information on academic misconduct (integrity) to which you can refer
include:
•
•
•
The Committee on Academic Misconduct web pages
(http://oaa.osu.edu/coam.html)
Ten Suggestions for Preserving Academic Integrity
(http://oaa.osu.edu/coamtensuggestions.html)
Eight Cardinal Rules of Academic Integrity
(http://www.northwestern.edu/provost/students/integrity/rules.html)
AMERICANS WITH Disabilities Act:
If you have a disability, as defined by the Americans with Disabilities Act (ADA), which
requires classroom accommodation or auxiliary aids, please inform me of your needs
during the first week of class so that I can take appropriate action.
COURSE DISCLAIMER:
Revised on: 8/26/2014
The schedule, policies, and assignments contained in this course syllabus or on the
course website are subject to change in the event of extenuating circumstances, class
progress, or by mutual agreement between the instructor and the students.
.
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
USE OF ELECTRONIC DEVICES:
The use of electronic devices (cell phones, digital recorders, laptops, tablet PC, or other
similar device) is permitted during the class discussion. However, if the use of these
devices during class periods creates a disorderly or distracted environment taking away
from the course content, goals, etc., their use in the class will be discontinued. In this
occurs, the devices are to be powered down and stowed during the class period. Failure
to comply with this policy request may result in a student’s dismissal from the class and
loss of any in-class points (including and not limited to exams, presentations, etc.). For
more information see OSU Code of Student Conduct, § 3335-23-04 Prohibited Conduct
Policy, http://trustees.osu.edu/rules/code-of-student-conduct/3335-23-04.html.
Additionally, should a student need to electronically record any portion of the
discussion, lecture, or presentation you will need to obtain the instructor’s authorization
24 hours prior to the event and use of recording device.
EXTRA CREDIT:
Revised on: 8/26/2014
During the fall semester, you will have an opportunity to earn 10 extra credit points and
expand your industry knowledge through the completion of the below options;
• Article Reviews: (5 pts each) Identify 2 academic or professional articles related to
supply chain management and provide a detailed 2 page summary for each article
selected. Note: articles posted on the Carmen website are not eligible for this
option. Student summaries should include;
o Article citation – author(s), year of publication, article title, journal,
volume, number and date
o Target audience for article – academician, practitioner, researchers, or
students
o Purpose of the article – change, opportunity, or problem of practice
the article identifies
o Article findings – key findings or process change
o Hard copies of the article being reviewed or website address
• Professional Logistics Meeting Option: (5 pts each) you may earn credit by attending
up to two (2) regular meetings of the following professional logistics & supply chain
organizations. A “regular” meeting is defined as one which a guest speaker
(ordinarily from the practitioner community) presents a timely topic.;
o The Logistics Association (TLA). The TLA meets weekly on Tuesdays and/or
Thursdays during the semester (and meetings are free!). For information
on meeting dates, times and locations you can reference the TLA website
at: http://www.osutla.com. Be sure to sign-in at these meetings to receive
credit for your attendance.
o Buckeye Operations Management Society (BOMS). For information on
meeting dates, times and locations you can reference the BOMS website
at: https://groups.cob.ohio-state.edu/boms. Be sure to sign-in at these
meetings to receive credit for your attendance.
o Council of Supply Chain Management Professionals (CSCMP) Columbus
Roundtable. For more information on meeting dates, times, and locations
be sure to visit the CSCMP website
at: http://www.columbusroundtable.org. Be sure to sign-in at these
meetings to receive credit for your attendance.
Extra credit points must be completed by September 25. Students attending one of
Fisher’s student organizations will have extra credit posted on the week of finals.
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
CLASS SCHEDULE:
Note: I may revise this schedule based on my work schedule, to accommodate class progress, provide a more indepth focus, or to take advantage of additional guest speakers should the opportunity arise. We will attempt to
stay as close to the below schedule as possible, quiz dates will not be altered.
Week
Date
Topic
Reading
1
8/28/14
1
8/28/14
Course Syllabus &
Welcome Slide
Deck
CH 1 & 2
None
2
9/4/14
Course Overview, Syllabus, &
Introduction
st
21 Century Supply Chains and
Logistics
Guest Speaker: Mark
Mattox/Verizon Wireless
Customer Service and Inventory
3
9/11/14
Integrated Operations and
Operations Analysis
CH 6 & 13
4
9/18/14
Procurement and Collaboration
CH 4 & 14
See accompanying articles and slide deck
posted to Carmen
5
9/25/14
Warehousing and Packaging &
Handling
CH 9 & 10
See accompanying articles and slide deck
posted to Carmen
5
9/25/14
Industry Visit: TBA
None
6
10/2/14
None
6
10/2/14
Guest Speaker: TBA
Final exam review posted to
Carmen
Global Supply Chain and Risk &
Sustainability
See accompanying articles and slide deck
posted to Carmen
All Extra Credit Due
See accompanying articles and slide deck
posted to Carmen
CH 11 & 16
See accompanying articles and slide deck
posted to Carmen
NA
7
10/9/14
Team Presentations
NA
NA
Finals
10/16/14
Final Exam
Comprehensive
Student teams present selected case
analysis to class
None
Revised on: 8/26/2014
CH 3 & 7
Page 8 of 11
Assignment Due Date & General
Descriptions
See accompanying articles and slide deck
posted to Carmen
Quiz
NA
See accompanying articles and slide deck
posted to Carmen
See accompanying articles and slide deck
posted to Carmen
Due:
1. Formation of student teams
2. Selection of case for analysis
3. Self-directed Assignment
See accompanying articles and slide deck
posted to Carmen
Quiz #1
Chapters
3&7
Quiz #2
Chapters
6 & 13
Quiz #3
Chapters
4 & 14
Quiz #4
Chapters
9 & 10
NA
NA
NA
Fisher College of Business
BUSML 7380 Strategic Logistics Management
INDUSTRY ORGANIZATIONS AND JOURNAL WEBSITES OF GENERAL LOGISTICS & SUPPLY CHAIN TOPICS
Source
Type
Website
Bureau of Transportation Statistics
Governmental Agency
www.bts.gov
U.S. Department of Transportation
Governmental Agency
www.dot.gov
American Society of Transportation and Logistics (AST&L)
Professional Organization
www.astl.org
APICS The Association for Operations Management
Professional Organization
http://www.apics.org/default.htm
Council of Supply Chain Management Professionals (CSCMP)
Professional Organization
http://www.cscmp.org
Institute of Supply Management
Professional Organization
http://www.ism.ws
Reverse Logistics Association
Professional Organization
http://www.rltinc.com
American Shipper
Trade Journal
http://www.americanshipper.com/asdaily
Canadian Transportation & Logistics
Trade Journal
http://www.ctl.ca
DC Velocity
Trade Journal
http://www.dcvelocity.com
eMarketer
Trade Journal
http://www.emarketer.com
Inbound Logistics
Trade Journal
www.inboundlogistics.com
Industry Week
Trade Journal
http://industryweek.com
Internet Retailer
Trade Journal
http://www.internetretailer.com/home
Logistics Management
Trade Journal
http://www.logisticsmgmt.com
Material Handling and Logistics
Trade Journal
http://mhlnews.com
NRF SmartBrief
&
Shop.org SmartBrief
Retailing Today
Trade Journal
https://www2.smartbrief.com/signupSyste
m/subscribe.action?pageSequence=1&brief
Name=nrf
http://www.retailingtoday.com
Supply Chain Brain
Trade Journal
Supply Chain Management Review
Trade Journal
http://www.supplychainbrain.com/content
/index.php
http://www.scmr.com
Supply Chain Digest
Trade Journal
http://www.scdigest.com/index.php
Transport Topics
Trade Journal
www.transporttopics.com
Revised on: 8/26/2014
Trade Journal
Page 9 of 11
Fisher College of Business
BUSML 7380 Strategic Logistics Management
LOGISTICS INDUSTRY CASE ANALYSIS GRADING TEMPLATES
Team Name
Case Name
Date of Write-Up
Points
Points
Possible
Awarded
5
5
15
5
40
30
Total
Points
Revised on: 8/26/2014
Paper Elements
Case Background: Did the paper provide summarized details on the case
background; was it presented in a clear, logical manner?
Figure and Table Documentation: Are all figures and/or tables properly
documented within paper using standard APA notation?
General Case Response: Did the team’s analysis respond to all questions
presented in the case?
Page Limit: Did the paper meet the page limit?
Specific Case Response: Did the team’s analysis provide;
1. Detailed question responses which included key facts and external
data, case information, provide an understanding of the
challenge/opportunity facing the company to be answered?
2. A review of the key players and roles of each impacting the
response to case question?
3. Demonstrate the use of external data related to case for response
development?
Written clearly: Did the team write-up;
1. Follow the written instructions in the syllabus?
2. Use clear language, free of grammar and spelling error?
3. Did the paper provide a cover sheet listing; author(s), case, and
date?
4. Include pages numbers?
5. Properly cite all data sources in each question response?
6. Provide a detailed listing of references used in write-up?
Comments
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Fisher College of Business
BUSML 7380 Strategic Logistics Management
Team Name
Case Name
Date of Presentation
Points
Points
Possible
Awarded
15
10
15
5
5
Total
Points
Revised on: 8/26/2014
Presentation Elements
Content: Did the team’s presentation;
1. Use accurate information based on case facts and external data?
2. Provide answers to all questions?
3. Adequately highlight major points using support from case data,
external statistics, anecdotes, and/or quotes
4. Properly cite all facts, figures, statistics, or tables used?
5. Provide a detailed reference slide at the end?
Delivery – Overall: Did the team;
1. Appear confident in body language and speaking tone?
2. Avoid the use of inappropriate language or words?
3. Dress in appropriate attire?
4. Maintain eye contact with audience?
5. Use personal/professional experience to enhance content?
Delivery - Specific: Did the individual speaker;
1. Allow adequate time for audience to read and comprehend slide
presented?
2. Face audience while speaking
3. Maintain engaged posture throughout presentation?
4. Not read directly from notes or slides?
5. Use a conversational tone easily heard by audience?
Organization and Preparation: Did the team;
1. Clearly state presentation objective at the beginning of
presentation?
2. Have a smooth transition between speakers?
3. Present a logical sequenced of ideas and topics during
presentation?
4. Appear to be comfortable with the topic material; no direct reading
of notes or slides
5. Intelligently and skillfully answer audience questions?
Presentation Visual Aids: Were the team’s slides and/or videos;
1. Appropriate to presentation?
2. Easily read by audience?
3. Preloaded before presentation?
4. Support content
5. Use adequate clarity and size?
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