NO SCORES APPEARING
Appendix 19
9/2015
Step 1. Toggle Validation Log in to OAS, click on center, click on Completed, click test session, View Status, click individual, at
bottom click Subtest Details, Select subject, Click Toggle Validation (Invalid will appear in red by subject) Toggle again to validate
Step 2. Open OAS and ORSS and Check for Mismatches
Student Info Mismatch –
 Student was not registered for the test
 Student was not checked in
 Data mismatch with Name, DOB or UUID
 Wrong Form
STEP 2. PRISM/OAS
Check to see if scores are posted in PRISM
In OAS, check to see if student took test on same date
as date scheduled in ORSS
Log in to OAS at https://oas.ctb.com
Under Manager Sessions, select test session in which
student tested
Click on View Status
Select the name of the student
Click on Subtest Details at bottom of page
Note: If student tested on a different date, must go to
Step 3, ORSS, to backdate, reschedule and check in
on date student actually took the test
Check for Data Mismatches in OAS
Log in to OAS and get the following student info
 First Name
 Last Name
 UUID
 Date of Birth
Log in to ORSS and compare information from OAS
If mismatch found in OAS, must edit student info in
OAS to match ORSS info (If info incorrect in ORSS,
complete Appendix 10 and email to
ged.tasc.wvde@k12.wv.us to request change of info.)
If need to continue to Step 3, will need to log in to OAS
and get the following student info prior to going on to
Step 3
 UUID
 Date tested (for each subject area for which
scores are missing
 Form on which tested
Test Mismatch –
Appendix 19
 Scheduled for CBT but took PBT
09/2015
 Scheduled for PBT but took CBT
 Student was not scheduled for accommodations correctly
 Scheduled for Spanish but took English
 Scheduled for test on one day but took on another day
STEP 3. ORSS
Login in to https://westvirginia.tasttest.com/testcenter/login.asp
Select Schedule Examinee tab
In Find Examinee box, type in UUID
Click on Examinee’s Name (Note: If you click on the
Select button it will take you to the wrong page.)
Scroll down to Testing Profile
If under the Schedule test the correct date is showing but
no scores appear or Awaiting Scores is showing and
scores never appeared, complete Appendix 18 and email
to ged.tasc.wvde@k12.wv.us. Finished. Or
If under Schedule Test Open for Scheduling or Retest
Available is showing, indicates Examinee was not
checked in. Proceed to next steps.
Need to postdate test by clicking on the Open for
Scheduling or Retest Available to schedule the
Individual subject whose scores are not showing.
 Select Test Type
 Form Type
 Click on Scheduling Post-dated Exam? Yes
(Located under the calendar.) This will open the
dates on the calendar.
 Select the exact date that the Examinee tested
in OAS
 Click box under Examinees Terms of Use
 Under Waiver of Accommodations click N/A
 Click Schedule
On Confirm Exam Page
Make sure info is correct
If the form is not the same as in OAS, make sure
cursor is in the field where the form letter appears.
Select and hit the F5 button on your keyboard. You
may need to hit F5 several times to get the correct
form to appear. Select Confirm.
Schedule Exam Confirmation page do not print receipt.
Click on Examinees name and repeat steps for other
content test that need to be post-dated.
STEP 4. Check in Examinee
Select Register Examinee. In Find Student field, type in UUID. Click on Examinee’s name. Scroll down to Testing
Profile. Select the Scheduled box beside the content test that was post-dated. Check in Examinee for the postdated test and confirm check-in. Repeat this step until all post-dated content tests for Examinee are checked in.