Focus on Three Imperatives Parchment Send rethink transcript processing Focus Three Imperatives WestonVirginia e-Transcript • • • • • • • • Initiative AGENDA Initiative Overview Credentials as Currency Student Workflow ~ Parchment.com Admin Workflow ~ Parchment Send Parchment Receive Implementation and Pricing How to get started at your school Upcoming informational webinars Focus on Three Imperatives WV e-Transcript Initiative • WVDE has entered into an agreement with Parchment Inc. which will enable schools/districts to send transcripts electronically. • An integration with WVEIS will be built allowing for direct import of student data. • WVDE will NOT be covering the cost for the schools or districts who choose to use the service. Focus on Three Imperatives CREDENTIALS ARE CURRENCY Focus on Three Imperatives Our Mission Parchment’s mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways. Video: https://youtube/84QdeQm6rOw Focus Three Imperatives Whatonare Credentials? • Credentials document academic achievements • Examples: – Transcripts – Diplomas – Experiential / Co-CurricularTranscripts – Competency Based Transcripts – Licenses – Certificates Focus ThreeStudents ImperativesAchieve Goal:onHelp Learn Earn Credentials Access Opportunities Focus ThreeaImperatives Bringononto Platform 2 1 Credential Holders collect and manage their credentials in a central online profile Credential Issuers provide verified credentials electronically, instead of paper Learner Sender 3 Receiver Credential Receivers securely collect and process credentials Focus on Three Imperatives How does that work? REQUEST Student Online /Mobile Ordering 7/24 Availability FERPA Consent Form Online Tracking PROCESS School Process Requests Online: eMail notification re: pending request(s) Approve Request / Upload Transcript Real Time Updates Online / Reporting Tools DELIVER eTranscript is delivered to ANY destination worldwide: Electronic Delivery to destinations within network Secure eMail Link or Print Delivery to destinations outside network Real-Time Updates & Online reporting Student eMail Notification throughout process Focus on Three Imperatives TELL ME ABOUT YOUR SCHOOL Challenges you face today. Focus on Three Imperatives Does this look like you? Aug Sep Oct Nov Dec Jan Feb Monthly Volume Mar Apr May Jun Jul Focus on ThreeDemand Imperatives Increasing 2039 2011 25.4 m 18.1 m 1983 10.8 m Undergraduate Enrollment Rates SOURCE: U.S. Department of Education, National Center for Education Statistics. (2013). Digest of Education Statistics, 2012 (NCES 2014015), Chapter 3. Focus Threeyour Imperatives Whatondoes process look like? Student Requests Transcript From High School In Person / Paper Request Form Data Clerk prints transcripts, stamps the transcripts with the school seal, signs the transcript, and places the transcript in a secure, sealed envelope Where is my transcript? Student Picks Up Transcript & Delivers • • 60% of High Schools Mail Transcripts to Colleges / Universities on behalf of Learners 60% of High School Students request Transcripts in Person AL High School Survey 1/2015 School Addresses & Delivers Transcript Paper requests may be filed, but most schools have no tracking Focus Three Imperatives Why on change? 1. to improve student satisfaction 2. to achieve operational process efficiencies 3. to realize cost savings Focus on Three Imperatives You students work hard to earn education credentials such as transcripts, diplomas and certificates. They are critical resources for your students to take the next step in their education or career. But when they are filed away as paper, they are hard to access and share when the students need them the most. Focus on Three Imperatives STUDENT WORKFLOW Request! Focus on Three Imperatives Student Communication Focus on Three Imperatives Current Student Registration Platform Benefit Distribute student registration codes to assist with student “sign up” Focus on Three Imperatives FERPA Consent Platform Benefit Student FERPA Consent Form is completed and stored within their Student Profile for future ordering Focus on Three Imperatives Normal Ordering Workflow Focus on Three Imperatives College or University? Platform Benefit Parchment has uploaded all post secondary schools in the US and knows the proper destination for all receivers! Focus Three Imperatives eMailonRecipient Platform Benefit Parchment sends secure link to receiver via e-mail – receiver logs in and downloads official transcript Focus Three Imperatives PaperonDelivery Platform Benefit Enter your own address for paper delivery of transcript. Parchment secure print facility will fold and mail official transcripts in a secure envelope. USPS Mail is an additional $2.50 surcharge Overnight and International Delivery pricing varies. Focus on Three Imperatives Confirm & Checkout Delivery Method Electronic US Mail eMail Current Transcript Next Grading Period Focus on of Three Imperatives Peace Mind Focus Three Imperatives Doesonthis look familiar? High school students in Florence, Alabama http://kids.britannica.com/comptons/art-142351/High-school-students-in-Florence-Alabamatalk-on-cell-phones Focus on Three Imperatives Responsive Design • Mobile Friendly – iPhones – iPads – Android Focus on ThreeStudent Imperatives Parchment Toolkit We have created a took kit just for students! Students will find a set of resources to help make the most of parchment.com including user guides, video tutorials, and frequently asked questions. College! There they go! Parchment Student Toolkit: http://www.parchment.com/studentkit/ Focus on Three Imperatives YOUR WORKFLOW Focus on Three Imperatives Create Student Accounts Import a Roster Focus on Three Imperatives Manage Learners Focus on ThreeaImperatives Uploading Roster Upload Rosters as often as needed - Writes over old roster records (only transcripts) - Add students manually - Email/Print Invites to create account at Parchment.com Focus on Three Imperatives Learners Information Parchment.com Account / Invite Transcripts Learner Info Other Credentials Focus on ThreeCredentials Imperatives Supported Transcripts: Academic Diplomas • High School • College Experiential Certificates • Enrollment • Degree • Apostille • Professional Competency Applications Clickable Other • Letter of Recommendation • Immunization Record • Secondary School Report • Resume • Teacher Evaluation • Grade Report Focus on Three Imperatives REQUEST Student Online /Mobile Ordering 7/24 Availability FERPA Consent Form Online Tracking PROCESS School Process Requests Online: eMail notification re: pending request(s) Approve Request / Upload Transcript Real Time Updates Online / Reporting Tools DELIVER eTranscript is delivered to ANY destination worldwide: Electronic Delivery to destinations within network Secure eMail Link or Print Delivery to destinations outside network Real-Time Updates & Online reporting Student eMail Notification throughout process Focus on Three Imperatives School Approves Transcript Multiple Dispositions for each Request Focus on Three Custom “OnImperatives Hold” Message Customize messages with automated notification to requesting student or alumni Focus on Three Imperatives Approved Requests Print List (as a point of reference only) Open Student Information System (SIS) Select Student Transcript Print Transcript to “Docufide Print Driver” Focus onTranscript Three Imperatives “Print” to Parchment Focus on Three Imperatives Self Views Focus on Three Imperatives Tracking and Reporting Set Parameters Search Export Data Focus on Three -Imperatives Automation coming 5/2015 Focus Three Imperatives Help on Center Prominent Search Popular Topics Expanding Categories Contact Us Popular Videos Focus on Three Logged In Imperatives Counselor Topics Contact Us Counselor Videos Focus on Three Contact Us Imperatives Ticket History Telephone # Pre-filled out Ticket Information Focus on Three Imperatives Self View Focus on Three Imperatives Updated Resources • All resources on – Student Guide: http://www.parchment.com/studentkit – Admin Toolkit: http://exchange.parchment.com/toolkit • 90 Second overview video Focus on Three Imperatives Secure Secure every credential. Every time. • The Blue standard in security – Pioneer of Blue Ribbon Document Security trusted by 6000+ Institutions nationwide • Advanced features to keep student data private – Anonymous accounts, parent controls, and FERPA consents (each time) • It’s about trust – Our Data Policy ensures that keeping credential data secure is our primary mission Design Order Process Fulfill Secure Exchange Enrich Focus on Three Imperatives IMPLEMENTATION Focus on Three Imperatives Major Initiatives 13 State Initiatives Indiana Minnesota South Carolina Wisconsin Michigan Kansas Illinois Ohio Pennsylvania Kentucky Washington DC Virginia Montana Awarded 10/2005 Awarded 06/2007 Awarded 06/2008 Awarded 06/2009 Awarded 07/2009 Awarded 09/2009 Awarded 12/2010 Awarded 05/2011 Awarded 02/2012 Awarded 01/2013 Awarded 09/2013 Awarded 05/2014 Awarded 07/2014 Key Relationships Midwestern Higher Education Compact (MHEC) Association of Private Sector Colleges NCAA Common Application Naviance, Guided Path Infinite Campus & Pearson PowerSchool GED Testing Services Focus on ThreeeTranscript Imperatives Parchment Pricing Options Student Pay Transactional Agreement Model Transcript Fee $3.25 Paper Delivery Additional Fee Waivers Available School Pay Annual Subscription Pricing Model No Transcript Fee Enrolled Students & Alumni Paper Delivery / USPS Standard (International and Overnight not included) Blended / Build your Own Annual Subscription + Transactional Enrolled Students and/or Alumni Include / Exclude Paper Delivery (International and Overnight not included) Focus on ThreeIndividual Imperatives Customize School Experience Upload Student Roster Upload School Profile Custom Seal & Signature on Transcript Custom Student Welcome Screen / Message Focus Imperatives Dareon toThree Compare! The very first time we were submitting a transcript through Parchment we did an experiment. We mailed one transcript the “old-fashioned” way and then - at the same time - we processed and uploaded the same transcript to Parchment. With Parchment, we were able to get the tracking number and the exact date and time that everything was sent and received. We uploaded the transcript at 2:15 PM and within 15 minutes received acknowledgement from the college that the transcript had been received. At 2:30 p.m. when the college acknowledged receipt of the Parchment transcript, the transcript sent manually was still sitting in the outgoing mail receptacle of our school’s front office. One week later we contacted the college and they claimed that the paper transcript had not been received. However, they were able to locate the Parchment Transcript through the Parchment Document ID Number. This confirmed to us the efficiency of the Parchment Transcript Service! Lydia Thigpen Prattville High Lydia.Thigpen@acboe.net (334) 365-8804 x23053 Focus Three Imperatives Let’s on Get Started! 1. Complete the Order Form which Erin will provide to you. 2. We’ll need contact information for each of the schools. 3. You will be contacted for implementation and training. Most schools can go from registration to completely launched in 14 days! Focus on Three Imperatives Questions? Erin Gevirtz West Virginia Territory Manager egevirtz@parchment.com 480-719-1646 x 1121