State Board Office 1300 Quince Street SE ● Olympia, WA 98504 Fourth Floor ● Cascade Rooms Study Session: Business Meeting: March 27 1:15 p.m. Wednesday, March 27, 2013 1:15 p.m. – 5:00 p.m. Thursday, March 28, 2013 8:00 a.m. – 12:10 p.m. Study Session Agenda Call to Order and Welcome Jim Bricker, Chair Pro-Tempore 1:20 p.m. Budget Status and Tuition Update Discuss Tab 1 Discuss Tab 2 Discuss Tab 3 Discuss Tab 4 Denise Graham 2:20 p.m. Western Governors University Washington Presentation Jan Yoshiwara 2:50 p.m. Break 3:00 p.m. Student Voice Presentation Jan Yoshiwara 3:30 p.m. Baccalaureate Degree Proposals Edward Esparza a. Clover Park Bachelor of Applied Science in Manufacturing Operations b. Columbia Basin Bachelor of Applied Science in Cyber Security c. Bellevue College Bachelor of Applied Science in Data Analytics d. North Seattle Bachelor of Applied Science in International Business e. Green River Bachelor of Applied Science in Information Technology: Network Administration and Security 5:00 p.m. Adjournment 5:30 p.m. Dinner Meeting – Thanking the ctcLink Team Schmidt House 330 Schmidt Place SW, Olympia, WA 98501 March 28 Regular Business Meeting Agenda 7:30 a.m. Continental Breakfast 8:00 a.m. Call to Order and Adoption of Agenda Action Sharon Fairchild, Chair 8:05 a.m. Approval of Consent Agenda a. SBCTC Meeting Minutes, February 6, 2013 b. Western eTutoring Consortium Contract Resolution 13-03-09 c. South Puget Sound Additional Local Expenditure Authority, Storm Water Retrofit Resolution 13-03-10 d. Yakima Valley Local Expenditure Authority, 80 S 14th Ave Resolution 13-03-11 Action Tab 5 SBCTC Meeting Agenda March 27-28, 2013 Page 2 8:10 a.m. Executive Director Report Discuss Marty Brown 8:40 a.m. Executive Briefing on ctcLink Discuss Tab 6 Discuss Tab 7 Discuss Tab 8 Discuss Tab 9 Action Tab 10 Mike Scroggins and Barbara Martin 9:10 a.m. Legislative and Communications Update Alison Grazzini-Smith and Laura McDowell 9:40 a.m. 9:50 a.m. Break Financial Aid System Update Michelle Andreas 10:30 am. Transfer Study David Prince 11:15 a.m. Approval of New Investment Menu for the State Board Retirement Plan Resolution 13-03-12 John Boesenberg 11:45 a.m. Chair’s Report Discuss Sharon Fairchild, Chair Trustees’ Association Report Tim Douglas, TACTC President Presidents’ Association Report Tom Keegan, WACTC President Parking Lot Marty Brown 12:10 p.m. Adjournment Next Meeting: May 8-9, 2013 ~ Green River Community College 3-18-13 EXECUTIVE SESSION: Under RCW 42.30.110, an Executive Session may be held. Action from the Executive Session may be taken, if necessary, as a result of items discussed in the Executive Session. PLEASE NOTE: Times above are estimates only. The Board reserves the right to alter the order of the agenda. Reasonable accommodations will be made for persons with disabilities if requests are made at least seven days in advance. Efforts will be made to accommodate late requests. Please contact the Executive Director’s Office at (360) 704-4309. Indoor Air Quality Policy: To promote a fragrance-free environment, the State Board requests that meeting participants refrain from wearing perfume, cologne and other fragrances. Sharon Fairchild, Chair ● Beth Willis, Vice Chair Jim Bricker ● Erin Mundinger ● Shaunta Hyde Elizabeth Chen ● Anne Fennessy ● Wayne Martin ● Larry Brown Marty Brown, Executive Director ● Beth Gordon, Executive Assistant (360) 704-4400 ● FAX (360) 704-4415 ● www.sbctc.edu ●1300 Quince Street SE ● PO Box 42495 ● Olympia, WA 98504-2495 STUDY SESSION AGENDA ITEM TAB 1 March 27, 2013 Topic Budget Status and Tuition Update Description Last June and September, the Board approved capital and operating budget requests on behalf of the community and technical college system. The capital request totaled $386 million (see Attachment A - SBCTC 2013-15 Capital Budget Request and Proposals) and the operating request totaled $197.8 million in increased policy level funding for the 2013-15 biennium (see Attachment B - SBCTC 2013-15 Operating Budget Request). Later this spring, the Board will allocate state funding to the community and technical colleges after the Legislature and Governor reach agreement on the final capital and operating budgets. At the same time, the Board will adopt tuition rates for the upcoming year. Key Questions What impacts will operating budget proposals have on student access and affordability? What impact will capital budget proposals have on our goals to have all our buildings in adequate or better condition by 2030 to build a 21st century learning infrastructure? Analysis Budget Context The Governor and legislative budget writers must once again solve an operating budget deficit as they write the 2013-15 biennial budgets. Outgoing Governor Gregoire’s December budget proposal solved a deficit of over $2 billion - $1 billion for continuing current expenditures and another $1 billion to provide additional K-12 funding in response to the McCleary decision. She solved the deficit through a combination of proposed revenue enhancements ($1 billion for the biennium) and budget cuts. Her operating budget proposal for higher education included no additional cuts and some modest enhancements (see Attachment C - Governor Gregoire’s SBCTC 2013-15 Operating Budget Proposal). She proposed zero tuition increases for all higher education institutions, including community and technical colleges. Governor Gregoire’s capital budget proposal for the community and technical colleges funds every project we requested in priority order, down to, but not including, the construction of the Olympic College Instruction Center, with reductions to the funding levels for the seven major construction-phase projects (see Attachment A - SBCTC 2013-15 Capital Budget Request and Proposals). The House and Senate are expected to release their respective biennial operating and capital budget proposals in the days and weeks following the March 20, 2013, revenue forecast update from the Economic and Revenue Forecast Council. An additional $300 million in expenditures has been added to the budget problem as a result of the caseload forecast update on March 14, 2013. The revenue forecast on March 20, 2013, is expected to increase the deficit even further. TAB 1, Page 2 At the March 27, 2013, study session, staff will provide the Board with information on any new budget proposals released subsequent to the writing of this agenda item. Tuition and Enrollments Context Over the last two years, the Legislature has authorized large tuition increases to partially offset cuts to colleges’ state funding (see Attachment D - Questions and Answers, Chart 1). The State Board adopted tuition increases averaging 12 percent in each of the last two years, the maximum authorized by the Legislature. Even with these increases taken into account, the average college’s annual funding is down eight percent compared to five years ago. Annual tuition for a student attending a community or technical college full-time (15 credits) is currently $4,000, which is $1,342 (49 percent) more than the $2,676 paid in 2007-08. Our tuition rates have gone from their long-held ranking below the national average to well over the national average in recent years. (After a hiatus of a few years, the Washington Student Achievement Council will resume publishing national tuition rankings this year. Staff will update the Board on these rankings upon their publication later in March.) Although the Legislature increased State Need Grant funding to cover additional costs from tuition increases, funding has not kept pace with the number of eligible students. Currently, 32,000 students are eligible for State Need Grant, but did not receive awards due to lack of funding. About 21,000 of the eligible, unserved students attend community and technical colleges. Compared to students who receive State Need Grant awards, eligible students who do not receive awards work more, take fewer classes in a quarter, and are more likely to drop out. With the onset of the Great Recession in 2008, full-time equivalent (FTE) student enrollments at community and technical colleges climbed from 136,199 in fiscal year 2008 to a peak of 161,081 in fiscal year 2011 (see Attachment D - Questions and Answers, questions 5 and 6). Then last year, enrollments dropped to 152,378 FTE, a decline of 8,700 student FTE or 5.4 percent. The projection for this year, based on fall quarter enrollments, shows an additional decline to 147,000 FTE students. (This projection will be updated in April based on final winter quarter enrollments.) The potential causes for the enrollment decline include the following: Budget reductions, which have caused colleges to decrease section and course offerings; Improvement in the economy, which is providing increased employment opportunities; and Tuition increases, which may be pricing potential students out of the market. The relative influence each of these factors has on enrollments is difficult to untangle (see Attachment D - Questions and Answers, question 7, for a discussion of these factors). Background Information Attachment A: SBCTC 2013-15 Capital Budget Request and Proposals Attachment B: SBCTC 2013-15 Operating Budget Request Attachment C: Governor Gregoire’s SBCTC 2013-15 Operating Budget Proposal Attachment D: Questions and Answers: Operating Budget, Tuition, and Enrollments TAB 1, Page 3 Outcomes Staff will update the Board on legislative budget proposals. In addition, the Board will discuss the potential impacts of tuition rates on student access and enrollments. Prepared by: Denise Graham, (360) 704-4350, dgraham@sbctc.edu. TAB 1 Attachment A SBCTC Capital Requests for New Appropriated Funds in 2013‐15 Based on May 28, 2010, June 30, 2010 and January 7, 2011 WACTC Recommendations and SBCTC Resolutions 10‐06‐29, 10‐08‐33, 11‐1‐8 and 12‐06‐22 SBCTC Request Gov Psl 18Dec12 Gov Psl / Cummulative Cummulative Request New Approp. Priority Type College Number Project New Approp. * Minor Preservation Statewide 30000709 Preventive Facility Maintenance a 22,800,000 22,800,000 22,800,000 22,800,000 100% 1 Minor Preservation Statewide 30000779 Emergency Repairs and Improvem 17,600,000 40,400,000 17,600,000 40,400,000 100% 2 Minor Repairs Statewide 30000844 Roof Repairs 7,785,000 48,185,000 7,785,000 48,185,000 100% 3 Minor Repairs Statewide 30000897 Facility Repairs 22,134,000 70,319,000 22,134,000 70,319,000 100% 4 Minor Repairs Statewide 30000941 Site Repairs 2,574,000 72,893,000 2,574,000 72,893,000 100% 5 Minor Program Statewide 30000723 Minor Program Improvements 22,000,000 94,893,000 22,000,000 94,893,000 100% 6 Construction Bellevue 20082702 Health Science Building 32,350,000 127,243,000 30,966,000 125,859,000 96% 7 Construction Grays Harbor 20081226 Science and Math Building 46,543,000 173,786,000 44,662,000 170,521,000 96% 8 Construction Seattle Central 30000120 Seattle Maritime Academy 18,521,000 192,307,000 16,890,000 187,411,000 91% 9 Construction Yakima Valley 30000121 Palmer Martin Building 22,160,000 214,467,000 20,834,000 208,245,000 94% 10 Construction Green River 20081222 Trades and Industry Building 30,629,000 245,096,000 29,129,000 237,374,000 95% 11 Design Centralia 30000123 Student Services 4,397,000 249,493,000 4,397,000 241,771,000 100% 12 Construction Bates 20082703 Mohler Communications Technol 27,040,000 276,533,000 25,942,000 267,713,000 96% 13 Design Columbia Basin 20082704 Social Science Center 1,250,000 277,783,000 1,250,000 268,963,000 100% 14 Design Peninsula 30000126 Allied Health and Early Childhood 2,189,000 279,972,000 2,189,000 271,152,000 100% 15 Design South Seattle 30000128 Cascade Court 2,437,000 282,409,000 2,437,000 273,589,000 100% 16 Construction Clark 20082705 Health and Advanced Technologie 38,487,000 320,896,000 36,910,000 310,499,000 96% 17 Design Renton 30000134 Automotive Complex Renovation 1,910,000 322,806,000 1,910,000 312,409,000 100% 18 Design Edmonds 30000137 Science Engineering Technology B 8,291,000 331,097,000 8,291,000 320,700,000 100% 19 Design Whatcom 30000138 Learning Commons 2,127,000 333,224,000 2,127,000 322,827,000 100% 20 Construction Olympic 30000122 College Instruction Center 53,053,000 386,277,000 ‐ 322,827,000 0% Notes: General Construction occurs in order of system priority. * Project 30000709 is a maintenance level request for 060 funds originally swapped in 2003‐05 for 001 funds in the Operating budget. The fund swap first occured in Section 799 of SSB 5401 to offset a correseponding reduction in the Operating budget. Page 1 of 2 TAB 1 Attachment A SBCTC Capital Requests for COPs to be paid from non‐appropriated funds in 2013‐15 Based on May 28, 2010, June 30, 2010 and January 7, 2011 WACTC Recommendations and SBCTC Resolutions 10‐06‐29, 10‐08‐33, 11‐1‐8 and 12‐06‐22 SBCTC Request Total Request College Number Reference Project State Local COP Change Description Peninsula 30000501 ESB 6074 Sec. 6001 (1) b Forks Satellite Site ‐ ‐ 2,000,000 2,000,000 Change Description Spokane N/A ESB 6074 Sec. 6001 (1) m Long Term Lease for Spokane Aer ‐ ‐ ‐ ‐ Reauthorize Spokane 92000012 ESB 6074 Sec. 6001 (1) k Extended Learning Center ‐ 5,400,000 3,100,000 8,500,000 Reauthorize Walla Walla 30000198 ESB 6074 Sec. 6001 (1) d Land Acquisition ‐ ‐ 1,000,000 1,000,000 Authorize South Puget Sou 30000972 Renovation of Lacey Campus ‐ ‐ 5,000,000 5,000,000 Authorize Green River 30000973 Student Life Replacement Project ‐ 13,501,000 15,000,000 28,501,000 Authorize Whatcom 30000975 Student Recreation Center ‐ 1,000,000 11,000,000 12,000,000 Notes: Centralia Community College will need a $5M COP for construction of the Student Services Building project 30000123 in 2015‐17. Reauthorization of the $1M COP for Walla Walla Land Acquisition project 30000198 was added November 13, 2012 because negotiations with the seller are not expected to be completed in time for the March 2012 Bond Sale. Page 2 of 2 Gov Psl 18Dec12 Total COP 2,000,000 2,000,000 ‐ ‐ 3,100,000 8,500,000 1,000,000 1,000,000 5,000,000 5,000,000 15,000,000 28,501,000 11,000,000 12,000,000 TAB 1 Attachment B SBCTC 2013-15 Operating Budget Request – Total Summary 2011-13 State Funding Level - Current two-year appropriation level $ 1,167,758,000 Carry Forward and Other - adjustments to reflect full biennial cost of 2011-13 policy $ 35,758,000 decisions Restore one-time Higher Education reduction taken in 2011-13 Restore 2011-13 3% Salary Reduction Other Adjustments $ $ $ Maintenance - requests to fund increasing costs related to current statutory requirements $ 42,892,900 Initiative 732 Salary Increase New Facilities Maintenance & Operations Leases and Assessments $ $ $ 37,200,000 4,579,900 1,113,000 Policy - requests to improve the delivery of services and address emerging needs $ 197,846,000 Meeting Washington's Education Needs Invest in Faculty and Staff Invest in Instructional Technology $ $ $ $ 84,846,000 26,900,000 80,100,000 6,000,000 Total 2013-15 SBCTC Biennial Budget Request $ 1,444,254,900 Increasing Student Achievement 13,192,000 30,001,000 (7,435,000) TAB 1 Attachment B State Board for Community and Technical Colleges 2013‐15 Operating Budget Request – Policy Items and Descriptions Investment Total Two Year Investment Request $ 197,846,000 Meeting Washington's Education Needs $ 84,846,000 Investing in Student Opportunity $ 74,679,000 Opportunity Grant $ 10,167,000 Increasing Student Achievement Serve More People, including underserved populations Close the Skills Gap for jobs Increase adult basic skills funding $ 26,900,000 Student Achievement Initiative $ 17,500,000 Transition Part‐time Faculty to Full‐time $ 9,400,000 Invest in Faculty and Staff Mission Study Action Plan Item Supported Improve and Incent Student Retention and Achievement $ 80,100,000 Faculty Increments Faculty and Exempt Peer Adjustment Align Exempt Staff Salary Increases with Faculty Increases Close Salary Gap Between Part‐time and Full‐time Invest in Instructional Technology $ 10,200,000 $ 37,800,000 $ 9,600,000 $ 22,500,000 Invest in Sustaining faculty and staff excellence $ 6,000,000 Implementa on of Statewide Educa onal Resources $ 6,000,000 Build a 21 st Century Learning Infrastructure Promote adoption of tools for eLearning and online student services Note: Increases related to faculty and technical college classified cost of living, as required by I‐732, will be included at the Maintenance Level with a biennial value of $37.2 million. This represents an increase of approximately 2.1% per fiscal year. Compensation changes for classified staff are being bargained centrally through the OFM's Labor Relations Office. Prepared by the SBCTC Operating Budget Office 1 2013‐15 Operating Budget Request TAB 1 Attachment B Meeting Washington’s Education Needs Investing in Student Opportunity .............................................................................................. $74,679,000 To maintain state support for community and technical college enrollments above 2.0% of state population, and to better position the system to serve the diverse and pressing needs of our communities, this decision package requests $74,679,000 in state funding to support increasing enrollment targets by 4,000 FTEs in FY 2014 and an additional 3,000 FTEs in FY 2015 (for a biennial total of 7,000 FTE). These enrollments will be dedicated to: promoting increased access to Science, Technology, Engineering and Math (STEM) majors and programs; promoting increased access to high demand workforce programs aimed at closing the skills gaps identified in market analysis; increasing programs and practices that accelerate basic skills students to the ‘tipping point’ and beyond in college level work. Enhance and Expand the Opportunity Grant Program ............................................................... $10,167,000 The request seeks to increase the investment in the Opportunity Grant program to expand the number of students served by 16%, to approximately 4,250 FTEs by 2015. The program brings together low‐income students, colleges, and businesses to create skilled employees, respond to employer identified workforce gaps and meet the students’ financial needs. The proposal also requests a 28% increase to the average per student funding level, from $3,200 to 4,100 per year. Increasing Student Achievement Student Achievement Initiative ................................................................................................. $17,500,000 The request seeks $17.5 million for the Student Achievement Initiative, a nationally recognized performance funding system for community and technical colleges. The Student Achievement Initiative measures student advancement at each community and technical college and provides financial incentives for moving students further, faster. Transition Part‐time Faculty to Full‐time ..................................................................................... $9,400,000 The request seeks $9.4 million to transition approximately 180 part‐time faculty positions into full‐time positions across the community and technical college system. Research has shown those full‐time faculties make critical connections with students that improve student retention and completion. Invest in Faculty and Staff Faculty Increments .................................................................................................................... $10,200,000 The request seeks $10.2 million for faculty increments. To stay effective, full‐ and part‐time faculty must continuously update their knowledge, skills and abilities to stay current with the latest innovations and advance their professional development. For such efforts, a faculty member earns a salary step increase typically called an “increment.” However, increments can be paid only if authorized by the Legislature. This request represents the estimated funding needed to pay for increments earned in the 2013‐15 biennium. Prepared by the SBCTC Operating Budget Office 2 2013‐15 Operating Budget Request TAB 1 Attachment B Faculty and Exempt Peer Adjustment........................................................................................ $37,800,000 The request seeks $37.8 million to increase faculty and administrative staff compensation to bring salary levels closer to their Global Challenge States’ peer averages. This funding will reduce turnover and improve retention. Align Exempt Staff Salary Increases with Faculty Increases .......................................................... $9,600,000 The request seeks $9.6 million to link exempt salary COLAs with those of faculty to mitigate salary compression and inversion issues between faculty and their administrators. Salaries for exempt staff are initially established by aligning positions that are similar within the college and the external job market. Once salaries are set, increases for exempt staff are limited to those provided by the Legislature, which, since 2005, have mirrored the increases provided to classified staff through statewide collective bargaining. Faculty are eligible for cost of living (COLA) increases through Initiative 732, which is not linked to statewide collective bargaining levels. This has led to exempt staff salaries slipping out of step with faculty. Reduce Salary Gap Between Part‐time and Full‐time Faculty .................................................... $22,500,000 The request seeks $22.5 million to recognize the importance of part‐time faculty by moving the average annualized starting salary from 62% to 67% of the average full‐time faculty salary. Part‐time faculty allow colleges flexibility to offer courses outside the expertise of full‐time faculty, to offer more evening and off‐ campus courses, and to adjust course offerings quickly in response to student and employer demand or to changes in funding. Invest in Instructional Technology Implementation of Statewide Educational Resources .................................................................. $6,000,000 This request seeks $6.0 million to build upon an eLearning structure that is propelling the college system forward in its use of web‐based, digital content: the Open Course Library (OCL). This investment will reduce textbook costs for students and improve the learning environment for CTC students, faculty and staff. Prepared by the SBCTC Operating Budget Office 3 2013‐15 Operating Budget Request TAB 1 Attachment C SBCTC 2013‐15 Biennium Budget Governor Gregoire's Operating Budget Proposal $s in Thousands Notes FY 2013 Appropriations $584,588 Governor Gregoire Proposed 2013‐15 Budget Changes Budget Increases Aerospace and STEM Enrollments Negotiated Labor Agreement ‐ Step M Labor Center and Archive New M&O, Leases and Assessments FY 2014 FY 2015 Total 2,500 532 200 2,121 2,500 1,142 200 3,640 5,000 1,674 400 5,761 Subtotal Budget Increases 5,353 1 2 3 4 7,482 12,835 Prior Budget Reduction Restorations Restore One‐Time Reduction in Higher Ed State Funding Restore 3% Salary Decrease Subtotal Prior Budget Reduction Restorations 8,990 8,990 17,980 15,015 15,015 30,030 24,005 24,005 1,298 4,177 2,885 4,183 5,213 9,390 Subtotal Technical and Pass‐Through Funding Changes 5,475 8,098 13,573 Technical and Pass‐Through Funding Changes Health Insurance Contribution Changes Technical Changes to Funding Total Changes to 2013‐15 Budget 34,833 Total Proposed State Funding 619,421 % change from FY 2013 Prepared by SBCTC Operating Budget Office 6.0% 5 6 48,010 7 8 39,585 74,418 624,173 6.8% 1,243,594 6.4% 3/19/2013 SBCTC 2013‐15 Biennium Budget Governor's Proposed 2013‐15 Biennial Budget TAB 1 Attachment C Notes 1. Aerospace and STEM Enrollments The Governor's budget provides funding to support 330 FTEs in Aerospace and STEM related degrees. 2. Negotiated Labor Agreement ‐ Step M Funding is provided to cover the cost of an additional salary step (M) for those employees at the top of the pay band included in several of the statewide 2013‐15 collective bargaining agreements. 3. Labor Center and Archive The Governor's budget provides $200,000 per year in operational support for the Labor Education Center and its archive at South Seattle CC. 4. New M&O, Leases and Assessments The Governor's budget provides $2.1 million in year one and $3.6 million in year two. The agency's 2013‐ 15 request was fully funded, with the exception of the Student Fitness Center at Everett CC. 5. Restore One Time Reduction in Higher Ed State Funding The one‐time reductions made in the 2011‐13 Biennium are fully restored. 6. Restore 3% Salary Decrease The amounts removed from the SBCTC appropriation which represented the system's share of the statewide 3% reduction in salaries is fully restored. 7. Health Insurance Contribution Changes Monthly employer contributions for employee health insurance are increased from $800 to $809 for FY 2014. 8. Technical Changes to Funding Includes changes to revolving fund charges, pension and biennialization of second year funding. SBCTC Operating Budget Office 3/19/2013 Tab 1 Attachment D Questions and Answers: Operating Budget, Tuition and Enrollments 1. Since the peak in annual state appropriations in FY 2009, have the losses in state support been recovered by growth in tuition revenue? How has the state’s share of funding for CTCs changed since then? The Governor’s 2013‐15 Budget plan provides resources in state and tuition that approach expenditure levels from 2009, the first year after initial cuts initiated by the impact of the recession. As a system, current proposed budgets provide $43.3 million less per year than was received during peak funding levels in FY 2009. In 2013‐15, if there is no growth in state or tuition funding, this gap will likely widen. The primary driver widening the gap is lower project enrollments for 2013‐15, which will lead to lower tuition collections for the next biennium. Overall, the share of CTC funding from tuition has grown to a projected level of 37 percent in FY 2013, up from 25 percent in FY 2009. Chart 1 1 Tab 1 Attachment D 2. How much has community and technical college tuition been increased in recent years? Chart 2 2 Tab 1 Attachment D 3. How do annual full‐time costs for CTC students compare to Washington’s public universities? Chart 3 4. How much are the four‐year institutions authorized to increase tuition? The four‐year institutions have tuition setting authority and can exceed legislative targets. Increasing above the legislative recommendation requires them to divert an additional one percent tuition towards financial assistance for needy students. i. The four‐year institutions increased their 2013 tuition : UW, Washington State, and Western: 16% Central and The Evergreen State College: 14% Eastern: 11% 3 Tab 1 Attachment D 5. What have our enrollments levels been? Chart 4 6. What is happening to enrollments this year (FY 2103)? FY 2013 enrollments are trending downward. Monitoring for 2013 fall quarter was down 3.4 percent from the previous fall quarter. Final FY 2013 FTEs are projected to be approximately 147,100, three percent below 2012 enrollment levels. Even with three percent fewer enrollments, the system will still be a 106 percent of the legislative enrollment targets of 139,237 FTES. 7. What is driving the lower enrollments this year? The ebb and flow of enrollments in the community and technical college system is very difficult to pin to one independent variable. Essentially it is a balance of supply and demand. SUPPLY: Or access, is controlled by the colleges and is determined by how many courses (or sections) can be offered with the mix of resources they have available. The supply of courses has been impacted by lower state funding levels. 4 Tab 1 Attachment D i. 2013 Class offerings from all funding sources are down another three percent from the previous year (fall to fall). Workforce – 5.5% reduction Academic – 1% reduction Pre‐college – 2.3% increase Basic Skills – 2.2% reduction DEMAND – A survey of colleges indicated that over 15,000 spots were being waitlisted through‐ out the CTC system during the fall quarter. i. Other potential drivers of demand include: The state of the economy. The Great Recession pushed enrollments to peak levels. As the economy improves enrollment pressure is anticipated to lighten. Unemployment rates have improved (from 10.2 percent in early 2010 to 7.5 percent preliminary seasonally adjusted January 2013) and as a system we are experiencing declining enrollment, however it is difficult to predict the impact lower unemployment rates will have due to variations at the district level. Change in price. In economic theory, price is traditionally viewed as a variable that can influence demand for existing supply. While there is little indication that increased CTC tuition has resulted in decreased demand, some colleges believe they are at the top end of their price point. a. Very little research is available regarding elasticity of tuition as a revenue source at community and technical colleges. b. We continue to be the low‐cost provider, compared to all other institutions of higher education in Washington, by a sizeable margin. Other factors continue to make the CTCs attractive (e.g., flexibility of program schedule, location for place‐bound students). 8. For the 2013‐14 school year, what is the projected value of a one percent tuition increase? For each one percent increase to tuition, system‐wide college revenue is estimated to increase by $3.4 million. 9. What is the status of the State Need Grant and students who attend CTCs? The level of demand continues to outpace funding provided for the State Need Grant (SNG). Not all students eligible for SNG receive awards. With CTCs there are approximately 32,000 CTC students who were eligible for SNG did not receive awards due to lack of funding, but continued to attend college. Prepared by: Nicholas Lutes, 360‐704‐1023, nlutes@sbctc.edu 5 STUDY SESSION AGENDA ITEM TAB 2 March 27, 2013 Topic Western Governors University Washington Presentation Description Western Governors University (WGU) is a non-profit online university established in 1997 by a consortium of 19 western states, including Washington state. The principal mission of Western Governors University is to improve quality and expand access to post-secondary educational opportunities by providing a means for individuals to learn independent of time and place and to earn competency-based degrees and other credentials that are credible to both academic institutions and employers. In 2011, Western Governors University Washington was established by the State Legislature and Governor Gregoire. At the same time, the community and technical college system developed and signed transfer agreements with WGU, mapping community and technical college associate degrees with WGU’s four bachelor’s degrees in business, information technology, nursing, and teacher education. Western Governors University, Washington Chancellor Jean Floten will provide a briefing about the recent growth of WGU in Washington state and current partnerships between WGU and Washington’s community and technical colleges. Key Questions How does the partnership between Western Governors University Washington and the community and technical college system support the Board’s System Direction? Analysis Since the creation of WGU Washington in 2011, enrollment by Washingtonians has grown more than fourfold, from about 950 students to more than 4,500 today, one half of whom are community and technical college transfer students. Currently, Washington State has the largest number of students enrolled in Western Governors University among states in the nation, larger than California or Texas. In November 2012, Western Governors University received a grant from the Bill and Melinda Gates Foundation to work with nine community colleges in four states (Florida, Indiana, Texas, and Washington) to assist the colleges in implementing online competency based degrees. Four of the nine colleges included in this grant project are Washington community colleges (Columbia Basin, Edmonds, Spokane Falls and Bellevue). The grant provides workshops by WGU staff on four major features of competency based degrees. Western Governors University agreed to open their Washington state workshops to teams from all Washington community and technical colleges. To date, more than 250 people from 30 colleges have participated in these workshops. Tab 2, Page 2 Background Information An overview of the mission and goals of Western Governors University can be found at http://www.wgu.edu/about_WGU/overview. Information about Western Governors University Washington is available at http://washington.wgu.edu/about_wgu_washington/overview. Outcomes Board members will have an opportunity to discuss the progress of Western Governors University Washington and its role in increasing opportunities for community and technical college students to complete bachelor’s degrees. Prepared by: Jan Yoshiwara, 360 704-4353, jyoshiwara@sbctc.edu STUDY SESSION AGENDA ITEM TAB 3 March 27, 2013 Topic Student Voice Presentation Description As a result of Student Voice Task Force recommendations, the Board has regularly included presentations by students in their Board agendas. The student panels have been topical, so that students engaged in programs related to policy discussions or action items before the Board can be enhanced by students’ views. Tab 2 is a Board briefing on Western Governors University Washington. Jean Floten, WGU Washington’s Chancellor, will bring a panel of students who transferred from one of Washington’s community or technical colleges to WGU to discuss their experiences. Key Questions How has Western Governors University Washington impacted opportunities for transfer students to earn bachelor’s degrees? Analysis Western Governors University is an accredited, non-profit university offering bachelors and masters degree programs to students across the country. In 2012, WGU enrolled 34,000 students with a five-year annual growth rate at 33 percent. The mission of Western Governors University is to expand access to affordable higher education through online, competency-based degree programs that address key workforce needs. Western Governors University students are working adults seeking career advancement through college credentials. The average age is 37, two-thirds work full time, and three-fourths are students of color, low-income, live in rural communities or first-generation college students. In 2011, the Washington State Legislature created WGU Washington. In less than two years, enrollment by Washingtonians has grown more than fourfold, from about 950 students to more than 4,500 today. Today, nearly one-half of WGU Washington students are community and technical college transfer students. Background Information See Tab 2 for additional information about Western Governors University. Outcomes Board members will have an opportunity to interact with community and technical college students who transferred to Western Governors University Washington about their goals and college experiences. Prepared by: Jan Yoshiwara, 360 704-4353, jyoshiwara@sbctc.edu STUDY SESSION AGENDA ITEM TAB 4 March 27, 2013 Topic Baccalaureate Degree Proposals Description In February 2013 the State Board for Community and Technical Colleges approved a revised process, selection criteria, and application materials for community and technical colleges seeking to offer an applied baccalaureate program. An initial step of the approval process requires the college’s administration to schedule a Study Session with the State Board. The Study Session is intended to be a conceptual discussion regarding the relationship of the proposed applied baccalaureate degree to the mission, vision, and goals of the college and the two-year college system. Key Questions Do the following college proposals for a Bachelor of Applied Science meet the vision, mission, and goals of their respective college? Do the proposed Bachelor of Applied Science degree programs serve the current and future needs of the colleges’ regions and the state? Do the proposed Bachelor of Applied Science degree programs support the State Board for Community and Technical College System Direction goals and Mission Study action plans for sustaining economic prosperity into the future? Analysis A conceptual discussion will occur between SBCTC and five colleges proposing to offer applied baccalaureate degree programs. A brief overview of each college’s Statement of Need is included in this document. For a complete review of each college’s Statement of Need, please see attachments. The Statement of Need addresses five areas: 1. Relationship to institutional role, mission, and program priorities 2. Employer/community demand for graduates with baccalaureate level of education proposed in the program 3. Applied baccalaureate program builds from existing professional and technical degree program offered by the institution 4. Student demand for program within service area 5. Efforts to maximize state resources to serve place-bound students Tab 4, Page 2 Clover Park Technical College - BAS Manufacturing Operations Clover Park Technical College proposes a Bachelor of Applied Science degree in Manufacturing Operations, responding to both employer and student need. The program addresses widespread calls within the manufacturing community and by professional associations to create a more broadly educated, technologically savvy, and operationally strategic workforce. This program will prepare students in the areas of general aerospace and advanced manufacturing, including operations, logistics and supply chain. (See Attachment A: Clover Park Technical College’s Statement of Need – Bachelor of Applied Science in Manufacturing Operations) Columbia Basin College - BAS Cyber Security Columbia Basin College (CBC) proposes a Bachelor of Applied Science degree in Cyber Security. The program is designed to help meet the current and future employment needs for the Columbia Basin’s service district in Benton and Franklin counties. The BAS degrees will provide specialized skill that is indicated for the degree level needed for cyber security employment and living wage level employment for place-bound citizens locally and throughout Washington State. CBC’s success in establishing successful public and community partnerships will serve in providing future funding enhancement and faculty development to keep pace with a fast changing discipline. (See Attachment B: Columbia Basin College’s Statement of Need – Bachelor of Applied Science in Cyber Security) Bellevue College - BAS Data Analytics Bellevue College proposes a Bachelor of Applied Science degree in Data Analytics, a rapidly emerging discipline of analyzing and interpreting the large datasets now available to businesses, nonprofit organizations, and sustainable resource developers. The degree will prepare graduates to work as data analysts, data technicians and, in some circumstances, data managers within a wide range of organizations and industries. (See Attachment C: Bellevue College’s Statement of Need – Bachelor of Applied Science in Data Analytics) North Seattle Community College - BAS International Business The North Seattle Community College BAS program is designed for students who desire to work in any company that does business with another country, as well as those who work in the trade and logistics field. It is designed to leverage a student’s existing business or logistics coursework and experience, and add upper division courses that specifically prepare the student to work in an international arena. (See Attachment D: North Seattle Community College Statement of Need – Bachelor of Applied Science in International Business) Green River Community College - BAS Information Technology: Network Administration and Security Green River Community College is proposing a Bachelors Applied Science in Information Technology: Network Administration and Security. The program will prepare student for careers in a variety of Information Technology (IT) positions, such as network and computer systems administrators, information security analysts, or computer support specialists. This program will help meet the demand for skilled baccalaureate level IT workers. (See Attachment E: Green River Community College’s Statement of Need – Bachelor of Applied Science in Technology: Network Administration and Security) Attached is a current list of BAS degree programs under development. (Attachment F: Applied Baccalaureate degree programs being considered for implementation) Tab 4, Page 3 Background Information Attachment A: Clover Park Technical College’s Statement of Need – Bachelor of Applied Science in Manufacturing Operations Attachment B: Columbia Basin College’s Statement of Need – Bachelor of Applied Science in Cyber Security Attachment C: Bellevue College’s Statement of Need – Bachelor of Applied Science in Data Analytics Attachment D: North Seattle Community College’s Statement of Need – Bachelor of Applied Science in International Business Attachment E: Green River Community College’s Statement of Need – Bachelor of Applied Science in Technology: Network Administration and Security Attachment F: Applied Baccalaureate degree programs being considered for implementation SBCTC System Direction at http://www.sbctc.ctc.edu/docs/sbctc_system_direction_final.pdf SBCTC Mission Study at http://www.sbctc.ctc.edu/docs/sbctc_mission_study-interactiveweb.pdf Applied baccalaureate degree approval process – Revised February 2012 at http://www.sbctc.edu/college/studentsvcs/bas_approval_process-revised_feb2013.pdf Outcomes Staff will provide a brief overview of applied baccalaureate degree proposals. Board members and college administrators will have an opportunity to discuss the applied baccalaureate proposals in the context of meeting college and system goals. Prepared by: Edward Esparza, 360-704-4319, eesparza@sbctc.edu. Tab 4 Attachment A Statement of Need for the Bachelor of Applied Science Degree In Manufacturing Operations Forms A and B Submitted December 21, 2012 By Clover Park Technical College 4500 Steilacoom Blvd SW Lakewood, WA 98499 Form B: Applied Bachelor Degree Statement of Need Criteria Introduction: This proposed applied baccalaureate program in Manufacturing Operations has been developed to address widespread calls within manufacturing industries and by various professional associations to create a more broadly educated, technologically savvy, and operationally strategic workforce.1 It prepares students in the areas of general, aerospace and advanced manufacturing, including operations, logistics and supply chain. It presents an industry-driven curriculum encompassing manufacturing processes, quality principles, engineering economy, work measurement, facilities layout, and production supervision. Graduates will possess a core of technical skills, expertise in a chosen specialty, and a proactive understanding of managerial principles. They will leave ready to fill a frequently-cited skills gap in American manufacturing, and to assume the key production management roles that will steer their employers, as well as the industry in general, into a sustainable future. 1) Relationship to institutional role, mission, and program priorities Celebrating its 70th anniversary in 2012, Clover Park Technical College (CPTC) has been a pioneer and a leader in technical education in the state of Washington. Its accreditation by the Northwest Commission on Colleges and Universities was reaffirmed in 2010.2 CPTC has both a distinguished history of training a diverse workforce to meet critical needs, and a progressive perspective that enables it to adapt to changing economic conditions. On November 14, 2007, the college underscored this important work when its board of trustees approved the following statement: Vision: Excellence in education that empowers individuals to succeed in the community and in the global economy. Mission: We provide students with the knowledge, skills, and values necessary to succeed in the workforce of today and tomorrow. In support of these overarching values, the college formulated the following Strategic Goals: Reframe technical education for the 21st century; Develop and continuously improve programs; Develop a sense of community and organizational identity; Cultivate a workplace that promotes innovation; Create opportunities for student achievement and personal success. 1 Deloitte and the Manufacturing Institute, “Boiling Point? The Skills Gap in U.S. Manufacturing.” 11/2011 [accessed 11/20/2012]. Clover Park Technical College, “Regular Interim Report for Reaffirmation of Accreditation, 2009.” http://tredstone.cptc.edu/accred/2004selfstudy/CPTC_Interim_Report_Oct09.pdf. Letter reaffirming accreditation, from Sandra Elman to John Walstrom, http://tredstone.cptc.edu/cptc/pdf/nwccu_reaffirmation_feb-2010.pdf [accessed 11/20/2012] 2 1 The creation of this, CPTC’s first applied baccalaureate degree program, will be a landmark and critical priority in the continuing evolution of the institution as it positions itself to educate the next generation of Washington’s workers. 2) Support of statewide strategic plans Washington needs new baccalaureate options to generate sufficient numbers of graduating students to meet projected workforce needs. The Washington Higher Education Coordinating Board’s (HECB) Regional Needs Analysis Report 20113 “found a mismatch between degree production levels in the region and the needs of employers,” and it was also noted that “the disconnect is sharpest at the bachelor’s degree level.” This situation forces Washington to import an almost equal number of bachelor-degree holding workers as it graduates internally. The 2011 update of a joint HECB and State Board of Community and Technical Colleges (SBCTC) study estimates that Washington must graduate an additional 10,115 bachelor’s degree graduates by 2019 to keep up with needs.4 This proposed applied baccalaureate degree in Manufacturing Operations would address these deficiencies by providing a “locally grown” option to non-traditional students, in accordance with the goal of the HECB’s design plan that cites “Expanding applied baccalaureate degrees at universities, university centers, and community and technical colleges”5 as a key element. Additionally, SBCTC’s 2012 document on “System Direction”6 lists three broad goal areas to guide the cooperative over the next ten years: Economic Demand – Strengthening state and local economies by meeting the demands for a well-educated and skilled workforce. Student Success – Achieving increased educational attainment for all residents across the state. Innovation – Using technology, collaboration and innovation to meet the demands of the economy and improve student success. This proposed program is specifically customized to match student learning with demonstrated employer needs in fields that are essential to the local economy. It will build upon the existing strengths and expertise in CPTC’s technical programs to offer unique advantages that will facilitate student success. CPTC’s state-of-the-art equipment and expert faculty will give students experience using the same tools that they will encounter in the contemporary workplace. And, a hybrid curriculum will integrate advanced networked learning technologies with practical, hands-on instruction for maximum learning effectiveness. 3 Washington Higher Education Coordinating Board, Regional Needs Analysis Report, 2011. http://www.wsac.wa.gov/sites/default/files/RegNeedsAnalysis-Binder.pdf [accessed 11/20/2012] 4 Washington Higher Education Coordinating Board and State Board for Technical and Community Colleges, “A Skilled and Educated Workforce, 2011 Update.” http://www.wsac.wa.gov/sites/default/files/SkilledEducatedWorkforce2011.pdf [accessed 11/20/2012] 5 Washington Higher Education Coordinating Board. “The System Design Plan: A Statewide Plan for Moving the Blue Arrow, December, 2009. http://www.wsac.wa.gov/sites/default/files/ReportSystemDesign-FINAL2010.pdf [accessed 11/20/2012] 6 State Board for Community and Technical Colleges, “System Direction: Creating Opportunities for Washington’s Future,” http://www.sbctc.ctc.edu/docs/sbctc_system_direction_final.pdf [accessed 11/20/2012] 2 3) Employer/ community demand for graduates with baccalaureate level of education proposed in the program The proposed bachelor of applied science degree in Manufacturing Operations will supply increasing demand in various sectors of the South and Central Puget Sound’s vibrant manufacturing economies. Data suggest that it is critical to expand local access to and participation in higher education. For example, in Pierce County and adjacent regions, three specific trends are notable: For bachelor’s degree programs, the central Puget Sound counties were found to have “insufficient capacity” to meet existing demands for bachelor’s degrees. Washington’s second largest number of non-baccalaureate degree holders by population is in Pierce County. Pierce County is just one of two counties in Washington with access to baccalaureate programs that also has a lower than average student participation rate.7 Foundation number one of the Prosperity Partnership’s report on Regional Economic Strategy for the Central Puget Sound Region is “Education and Workforce Development,” and the first strategy for meeting goals in that area is: “Increase higher education enrollment for degrees in high demand by established and growing industries.”8 Likewise, according to the Association of Washington Business (AWB), manufacturing industries currently employ around 300,000 Washingtonians9, and the manufacturing sector of Washington’s economy added 14,600 new jobs between March 2011 and March 2012.10 Even during these times of high unemployment, however, AWB President Don C. Brunell writes that: “A lack of skilled workers, able to meet the demands of large and small manufacturers, continues to plague the industry. Workforce training must continue to be a priority…” Additionally, the AWB report comments that “Higher level workers, including managementlevel employees… are difficult to recruit. Shortfalls in math and critical thinking continue to be a challenge.” Simultaneously, professional manufacturing associations, such as the National Council for Advanced Manufacturing and the Society of Manufacturing Engineers have launched educational initiatives aimed at widening the pipelines of students to the baccalaureate level.11 The better trained and more educated manufacturing workforce of the future will invariably require operations managers with the kinds of distinct skills and knowledge embedded within this proposed degree program. According to recent Washington State Employment Security Department’s (ESD) estimates, in nineteen of twenty workforce areas in Washington, the Standard Occupation Code 7 Washington Student Achievement Council. “Key Facts about Higher Education in Washington, 2012.” http://www.wsac.wa.gov/KeyFacts2012. [accessed 10/12/2012] 8 Prosperity Partnership, Puget Sound Regional Council. “Economic Analysis for Central Puget Sound, volumes one and two, June 2012. – Seattle, WA. 9 AWB Institute. 2012 Challenges and Opportunities for Manufacturing in Washington State. http://www.awbinstitute.org/memberdata/files/2012_Manuf_Report.pdf [access 11/20/2012] 10 Sanjay Bhatt, “Manufacturing Propels State’s Job Growth” Seattle Times April 18, 2012. http://seattletimes.nwsource.com/html/businesstechnology/2018015939_jobs19.html. [accessed 10/12/2012] 11 National Council for Advanced Manufacturing, “America’s 21st Century Learning System,” http://www.nacfam.org/PolicyInitiatives/WorkforceDevelopment/21stCenturyLearningSystem/tabid/89/Default.aspx. Washington DC: NACFAM, December 2008. [accessed 10/15/2012]; Hugh Jack, et al. “Curricula 2015: A Four Year Strategic Plan for Manufacturing Education,” http://www,c2015.com. Society of Manufacturing Engineers, June 2011. 3 (SOC) category “FirstLine Supervisors or Production and Operating Workers” is rated as “in demand.” 12 Across the state, the short term growth rate is trending upwards at 2% for positions in this category; in Pierce County is 1.7%, in King County it is 2%, and in Thurston it is 2.3%. As shown in figure one, jobs in other, related SOC categories – “Industrial Production Managers and “General and Operations Managers” – are also trending with consistent upwards demand. Figure One: Demand Trends for Manufacturing Operations Managers (as of 10/2012)13 SOC Code WA state Pierce county King county Thurston county % trend # jobs % trend # jobs % trend # jobs % trend # jobs 511011 +2.0% 295 +1.7% 28 + 2.0% 71 + 2.3 % 15 113051 +2.5% 130 +2.3% 10 +2.2% 43 +1.9% 8 111021 +1.6% 1094 +1.5% 96 +1.7% 492 +0.8% 66 (note: “% trend” = short term trend projection. “# jobs” is the average number of job vacancies projected in this category annually for 2009-2019. Standard Occupational Classification Code 511011 = FirstLine Supervisors of Production and Operation Workers ; 113051 = Industrial Production Managers ; 111021 = General and Operations Managers) In Pierce County, “General and Operations Managers” is listed as eighth among the top ten “Top Self-Sufficiency Wage Occupations Requiring Postsecondary Education.”14 Nationally, the median wage for these jobs was $53,67015 ; however, the demand has driven the wages in Washington to a median of $61,825. Finally, among manufacturing industries, the aerospace industry that employs around 87,000 people in the central Puget Sound region has especially suffered from an educational gap in its workers. The Prosperity Partnership report observes that “While there are other issues affecting the [aerospace] industry, the education and training of a qualified and ready workforce is the single dominant challenge to the future health of this sector.”16 Boeing, of course, is the major force in regional manufacturing. In 2011, the Boeing Company was awarded a $35 billion contract to build 179 tankers over the next 10-15 years, which will further affect the over 100 aerospace niche suppliers and distributors in Pierce County. Significantly, it is estimated that about 40 percent of Boeing’s workforce, or 30,000 employees, is within five years of retirement age, many of whom because of their seniority will be supervisors or operations managers. At a recent meeting between CPTC instructional administrators and senior Boeing managers, the Boeing representatives praised the proposed Manufacturing Operations program as providing necessary education for the attainment of a 12 Employment Security Department, Washington State. https://fortress.wa.gov/esd/employmentdata/reports-publications/industryreports/industry-trends 13 13 Washington Employment Security Department, Industry Trends https://fortress.wa.gov/esd/employmentdata/reportspublications/industry-reports/industry-trends” and Local Area Demand/ Decline Occupations https://fortress.wa.gov/esd/wilma/wdclists/. [accessed 11/20/2012] 14 HECB Board analysis based on employment forecasts, 3rd quarter 2010 and Pearce, Diana, “The Self Sufficiency Standard for Washington State.” Cited on page 26 of Regional Needs Analysis Report. 15 O’net. http://www.onetonline.org/link/details/51-1011.00 [accessed 10/16/2012] 16 Prosperity Partnership. 4 supervisory position in the Boeing Company. In particular, these human resources managers were enthusiastic about the program’s match of technical expertise with leadership training. Additionally, several managers from other local companies in the aerospace supply chain echoed the observation that the new standard for managers and supervisors in any large manufacturing company is to possess a bachelor’s degree. They saw the Manufacturing Operations program’s flexible scheduling and content delivery as uniquely meeting the needs of incumbent workers, and likewise encouraging opportunities for collaborative learning. Repeatedly, the message from industry was that what sets people apart as leaders in the modern manufacturing workplace are the kinds of competencies embedded in this Manufacturing Operations baccalaureate degree. 4) Applied Baccalaureate program builds from existing professional and technical degree program offered by the institution CPTC maintains a vital, evolving technical program that is synched closely with the workforce needs of local and regional manufacturers. Three of the college’s most popular programs will serve as the primary institutional feeders for the applied baccalaureate degree in Manufacturing Options. They are: Manufacturing Technologies, which currently offers an Associate Applied Technology degree, as well as certificate programs in Machinist Apprentice, Machinist Helper, and CNC Programming/ CATIA. Material Science, which in addition to offering an Associate of Applied Science degree in Non-destructive testing, also provides certificate programs in Composites, Quality Assurance, Eddy Current Testing, Radiographic Testing, Ultrasonic Testing, and Magnetic Particle & Liquid Penetrant Testing. Aviation Maintenance Technician, with its popular Associate in Applied Technology and Associate in Applied Science degrees, as well as certificates in Aerospace Composites, Airframe Maintenance, and Powerplant Maintenance. Because of its broad relevance to and competency-based linkages with these three popular programs, the Manufacturing Operations applied baccalaureate will provide a means by which to train workers to fill diverse niches within the complex market of contemporary advanced manufacturing. 5) Student Demand for the Program within the Service Area Fueled by the recovery of Northwest manufacturing industries, enrollments in the key feeder programs of Manufacturing Technologies, Materials Science, and Aviation Maintenance Technician have witnessed demonstrable growth. Figure two shows that since 2009/10, systemwide enrollments have grown from 1,043 to 1,510 students (a 45% increase). Among these, the largest expansions have occurred in: Bates College’s manufacturing program, from 91 to 213 students (135%), Green River College’s manufacturing program, from 28 to 63 students (125%), and South Seattle Community College’s aviation maintenance technician program, from 186 to 317 students (70%). 5 Clover Park’s own feeder programs have likewise grown in popularity, adding 67 students in Aviation Maintenance Technician (39%) and 12 in Manufacturing Technologies (35%); its new Material Science was launched with 48 students in 2011. Figure Two: Enrollments in Manufacturing Operations Feeder Programs 200910 201011 201112 91 213 214 170 220 237 34 34 46 College Name Program Bates Manufacturing - 480501 Clover Park Aviation Maintenance Technician - 470687 Clover Park Manufacturing - 480501 Clover Park Material Science - 150000 - - 48 Edmonds Material Science - 150000 45 39 41 Everett Aviation Maintenance Technician - 470687 152 133 151 Everett Manufacturing - 480501 44 37 73 Everett Material Science - 150000 - 1 - Green River Manufacturing - 480501 28 27 63 Lake Washington Manufacturing - 480501 45 46 74 Lake Washington Material Science - 150000 - 8 9 Renton Manufacturing - 480501 61 62 98 Shoreline Manufacturing - 480501 80 88 108 South Seattle Aviation Maintenance Technician - 470687 186 201 317 South Seattle Manufacturing - 480501 107 39 31 1,043 1,148 1,510 System Total Note: No data were available for Olympic College and North Seattle College Figure Three shows that there were 948 FTEs in feeder programs in 2011/12. The total number of annualized FTEs in potential feeder programs increased by 99 students from 2009/10 to 2010/11, then by fully 258 students from 2010/11 to 2011/12 – overall, a 60% net growth. Fifteen of the 16 programs experienced increases (the other remained essentially the same). The highest FTEs were 177 from South Seattle’s aviation maintenance technician program (a 92% increase), Clover Park’s own aviation maintenance technician program with 175 (40% increase), Everett’s aviation maintenance technician program with 113 (9% increase), and South Seattle’s manufacturing program with 110 (15% increase). 6 Figure Three: FTEs in Manufacturing Operations Feeder Programs 200910 College Name Program Bates Manufacturing - 480501 Clover Park Aviation Maintenance Technician - 470687 Clover Park Manufacturing - 480501 Clover Park 201011 201112 61 33 85 125 176 175 31 27 34 Material Science - 150000 - - 25 Edmonds Material Science - 150000 6 13 13 Everett Aviation Maintenance Technician - 470687 104 114 113 Everett Manufacturing - 480501 - 4 23 Everett Material Science - 150000 2 2 3 Green River Machinist - 480598 3 3 2 Green River Manufacturing - 480501 13 17 17 Lake Washington Manufacturing - 480501 23 23 31 Renton Manufacturing - 480501 38 35 44 Shoreline Manufacturing - 480501 - 58 94 South Seattle Aviation Maintenance Technician - 470687 92 96 177 South Seattle Machinist - 480503 - 2 2 South Seattle Manufacturing - 480501 96 88 110 594 691 948 System Total Note: No data were available for Olympic College and North Seattle College The steady increases in numbers of enrollments and annualized FTEs in feeder programs is paralleled by striking increases in the numbers of awards (certificates and associate degrees) earned by students at those institutions; see Figure Four. Some of the most dramatic increases occurred in the Aviation Maintenance Technology feeder programs; for example, at Clover Park Technical College, where the combined number of certificates and degrees rose from 14 in 2009/10 to 94 in 2011/12; and at South Seattle Community College, 28 in 2009/10 to 115 in 2011/12. Perhaps the single most compelling statistic here is the overall increase of 164 total awards (101%) between just 2010/11 and 2011/12. Figure Four: System Totals for Certificates and Degrees Awarded in Feeder Programs, 2009-2012 Bates CPTC Edmonds Everett Green River Lake WA Renton Shoreline South Seattle totals 2009/10 11 29 14 20 17 3 13 27 28 162 2010/11 30 30 20 3 15 10 9 25 19 161 2011/12 39 98 9 37 7 4 9 7 115 325 totals 80 157 43 60 39 17 31 59 162 648 Note: No data were available for Olympic College and North Seattle College During the week of November 26, 2012 current students in CPTC’s potential feeder programs were surveyed to determine their general levels of interest in pursuing an applied baccalaureate degree in Manufacturing Operations. The results demonstrated enthusiastic support. For 7 example, as illustrated by figure five, 96.4% of students surveyed either “agreed” or “strongly agreed” with the statement: “An applied bachelors degree in Manufacturing Operations would enhance my ability to move into a management position in the manufacturing industry.” Accordingly, 87.9% either “agreed” or “strongly agreed” that “If there was a clear pathway for building upon my associate’s degree to earn an applied bachelors degree in Manufacturing Operations, I would consider enrolling in that program.” Figure Five: CPTC Student Survey Data Please rank the following statements with the most appropriate answer 1 = Strongly 2 = Agree Agree 3 = No 4 = Disagree 5 = Strongly Opinion # Disagree • There is a direct relationship between educational achievement and higher paid jobs in today’s modern manufacturing industries. 62.1% (41) 28.8% (19) 6.1% (4) 3.0% (2) 0.0% (0) 66 • If there was a clear pathway for building upon my associate’s degree to earn an applied bachelors degree in Manufacturing Operations, I would consider enrolling in that program. 45.5% (30) 42.4% (28) 9.1% (6) 3.0% (2) 0.0% (0) 66 • An applied bachelors degree in Manufacturing Operations would enhance my ability to move into a management position in the manufacturing industry. 51.5% (34) 42.4% (28) 6.1% (4) 0.0% (0) 0.0% (0) 66 • An applied bachelors degree in Manufacturing Operations would improve my overall earning potential. 59.1% (39) 36.4% (24) 6.1% (4) 0.0% (0) 0.0% (0) 66 • I might consider pursuing an applied bachelors degree after first working in industry for a period of time. 36.4% (24) 47.0% (31) 15.2% (10) 1.5% (1) 0.0% (0) 66 From these general numbers, it is possible to make some broad inferences. Supposing the same levels of interest that were recorded at Clover Park remained consistent throughout the system, there would be a large potential pool of applicants. Specifically, degrees or certificates were awarded to 648 students by Manufacturing Operations feeder programs system-wide 8 between 2009 and 2012. If, like at Clover Park, 87.9% of those students either “strongly agreed” or “agreed” that they would consider enrolling in this program, that would amount to 570 interested students. If just 10 percent of these enrolled, there would be a potential first class of 57. This is probably a conservative estimate in that it does not consider pent-up demand from incumbent workers. Some additional findings of interest in the student survey were: A combined total of 81.5% were either “interested” (33.8%) or “very interested” (47.7%) in taking courses in Leadership and Management. A combined total of 78.1% were either “interested” (35.9%) or “very interested” (42.2%) in taking courses in Project Management. A combined total of 78.8% were either “interested” (39.4%) or “very interested” (39.4%) in pursuing careers in Plant or Operations Management. A combined total of 75.4% were either “interested” (35.4%) or “very interested” (40%) in pursuing careers in Production Management. Anecdotally, students taking the survey demonstrated their excitement in the proposal by staying afterwards to ask questions and discuss possibilities. Multiple students asked: “When can I get started?” 6) Efforts to Maximize State Resources to Serve Place-Bound Students The feeder programs identified as providing pathways to the Manufacturing Operations applied baccalaureate degree (see Figures Two-Four) represent those within proximity to the Boeing Company’s major manufacturing centers in the Puget Sound region. Within the Western Washington corridor from Lakewood to Everett, no public or private baccalaureate institutions offer an applied manufacturing degree. Just beyond the region, Western Washington University offers a degree in Manufacturing Engineering Technology, and on the other side of the Cascades, Central Washington and Eastern Washington Universities have Direct Transfer Agreements for students from community and technical colleges into their industrial/ mechanical/ electronic technology programs.17 The Oregon Institute of Technology, Seattle supports a bachelor degree in Manufacturing Engineering Technology, serving primarily Boeing Company employees. Several of the community and technical colleges in the region have a track record of project-based collaboration and working together in various consortia. For example, along with Clover Park, Everett Community College, Olympic College, Renton Technical College, and South Seattle Community College are all partners on the Air Washington program linking curricula to enhance the state’s aerospace workforce training. The partnerships and pathways developed in conjunction with the Air Washington grant, as well as other cooperative ventures, will facilitate a cross-fertilization of ideas. Along those lines, it also provides an avenue for creating many new partnerships with business, government, and labor organizations working to maintain Washington’s competitive advantage in aerospace. 17 WA State Board of Community and Technical Colleges, “Direct Transfer Agreements, Associate in Science Transfer.” http://www.sbctc.edu/college/_e-transferassocinscience.aspx#ASTMRPs. [accessed October 15, 2012] 9 Finally, the program will be designed to take appropriate advantage of a range of instructional modalities ranging from individual, hands-on instruction to online, self-directed tutorials. Programmatic features will include multiple methods of content delivery, flexible scheduling in both time and location, and opportunities for prior learning assessment. Wherever possible, instructors will enhance their courses with Open Source materials that facilitate portable, latticed curricula and provide students with a greater choice of learning options. Conclusion: With its dynamic history of proactive technical and workforce education for local industry, Clover Park Technical College is uniquely situated among Washington’s community and technical colleges to launch an applied baccalaureate degree in Manufacturing Operations. Across the region, the state, and even the nation, there have been numerous voices advocating for enhancements in manufacturing education, including at the baccalaureate level. This program represents Clover Park’s intention to be at the leading edge of this movement. The curriculum will be industry-driven, competency-based, and student-centered, employing the latest technology in both the content and delivery of instruction. It will provide students and partner institutions throughout the region with unique opportunities to explore emerging careers possibilities. In the future, it will become one of Clover Park’s signature academic programs. 10 Tab 4 Attachment B Bachelor of Applied Science: Cyber Security October 2012 Columbia Basin College – Cyber Security Page 1 Table of Contents: BAS in Cyber Security Form A: Cover Sheet for New Degree Program Proposal .............................................. 3 Form B: Applied Bachelor Degree in Cyber Security @ Columbia Basin College........ 4 Introduction...................................................................................................................... 4 Criteria One and Standard One: Institutional Role and Mission..................................... 5 Institution Program Priorities and Program Selection.......................................... 6 Criteria Two and Standard Two: Statewide Strategic Plan Support ............................... 9 Criteria Three and Standard Three: Employer and Community Demand .......................14 The Need for Cyber Security Experts in the Tri-Cities……..................................20 Competition for Limited Applicant Pool.............................................................. 23 Community Support for the BAS Cyber Security Program...................................25 Criteria Four and Standard Four: Building on Existing Professional and Technical Degree Program Demand ..................................................................................... 26 Enrollment and degree Completion History......................................................... 29 Criteria Five and Standard Five: Student Demand for the Cyber Security Degree......... 30 Result from Student Survey ................................................................................. 30 Criteria Six and Standard Six: Serving Place Bound Students… ….............................. 32 Search for Similar Computer Science Programs within Catchment Area….........32 Collaboration Opportunities..................................................................................37 Unique Aspects of the Proposed BAS Cyber Security Program...........................38 Summary and Conclusions............................................................................................... 42 References......................................................................................................................... 44 Appendix A BAS Degrees at CBC................................................................................... 47 Appendix B Student Survey............................................................................................. 49 Columbia Basin College – Cyber Security Page 2 Form B APPLIED BACHELOR DEGREE in Cyber Security @ Columbia Basin College STATEMENT OF NEED CRITERIA Introduction Columbia Basin College (CBC) proposes to deliver a Bachelor of Applied Science in Cyber Security (locally referred to as "BAS-C") and is prepared to enroll junior level students beginning Fall 2013. The degree will build on CBC computer science certificates and two-year degrees already offered, as well as a newly established two-year associate of applied science cyber security degree at CBC. These certificates and two-year degrees serve both as the knowledge and skills foundation and also provide a pathway for students to be prepared to complete junior and senior level coursework in the emerging field of cyber security. The Bachelor of Applied Science in Cyber Security degree will be offered as an extension of CBC's existing Lockheed Martin Department of Information Science and Technology. This new Cyber Security BAS degree is designed to help meet current and future employment needs for CBC’s service district, Benton and Franklin Counties. The Cyber Security BAS degree will provide specialized skills, a bachelor degree that is indicated as the degree level needed for cyber security employment, and living wage level employment for placebound district citizens in a profession needed locally as well as throughout Washington State. CBC’s capacity to deliver a bachelor degree in a fast emerging high tech discipline not only builds on existing Computer Science certificates and degrees and that is delivered by well qualified computer science faculty, but also on a campus experienced in delivering a successful BAS degree in Applied Management (see Appendix A). In addition, CBC’s success in establishing successful public and community partnerships will serve to provide funding Columbia Basin College – Cyber Security Page 4 enhancement, on-going faculty development to keep pace with a fast changing discipline, and students with job shadow and internship opportunities. This statement of need for a BAS in Cyber Security (Form B) includes specific information that addresses the six criteria identified by the State Board for Community Technical Colleges (SBCTC) and provides evidence that CBC meets or exceeds the standards set for each criterion. The six criteria include institutional role, mission, and priorities; support for the state strategic planning; local employment demands; education continuity for workforce students; student education demands; and serving place-bound students. Criteria One and Standard One: Institutional Role and Mission Criteria One Standard One Relationship to institutional role, mission, and program priorities. Describe how the proposed program reflects and supports the role and mission of the institution, and reflects program priorities. Institutional Role and Mission. Columbia Basin College’s service district is comprised of Benton and Franklin counties. In many ways CBC is a typical community college and accordingly its mission statement is similar to other community colleges. CBC’s Mission and Goals are as follows: Mission: CBC exists in an environment of diversity, fairness, equity and sustainability to ensure that the people of Benton and Franklin counties have access to educational programs providing sufficient knowledge for higher educational achievement, meaningful employment, basic skills development, cultural enrichment, and physical and emotional well-being. End States: Access: CBC exists to provide people of the service district with access to educational programs. Columbia Basin College – Cyber Security Page 5 Academic: CBC exists to enable students to complete requirements that would allow them to obtain academic degrees, transfer to upper division colleges and universities, and pursue lifelong learning and enrichment. Workforce Development: CBC exists to enable students to complete requirements that would allow them to earn degrees/certificates to assist them to gain employment and pursue lifelong learning opportunities. Basic Skills: CBC exists to enable students to prepare for success in college-level skills courses. Cultural Enrichment: CBC will provide the college and the community with diverse and multiculturally rich programs designed to improve our quality of life, life-long learning and enhance educational programs. Physical and Emotional Well-Being: CBC will contribute to the physical and emotional wellbeing of its students and the community. Institution Program Priorities and Program Selection Matching Program Development with District Characteristics and Needs. CBC’s mission may be similar to many other community colleges and it is the operationalizing of that mission to meet the specific needs of its service district, Benton and Franklin Counties, that has led to this BAS in Cyber Security request. To provide some context for this request, Benton County is home to the Hanford site which is the largest environmental cleanup site in the United States. It is also home to Energy Northwest’s Headquarters and their nuclear power generating plant, along with Bechtel, the Pacific Northwest National Laboratory (PNNL) operated by Battelle, Lockheed Martin, and the Laser Interferometer Gravitational-Wave Observatory (LIGO) which is an observation site for gravitational waves of cosmic origins. Many other federal sub-contractors are also located at the Hanford Site that not only have physical areas restricted to special security clearance, but there is also nuclear waste that is the source of the environmental cleanup. Although, physically protected by the Hanford Patrol, the site, and its many occupants, also requires secure computer support systems. Columbia Basin College – Cyber Security Page 6 Battelle operates the Pacific Northwest National Laboratory (PNNL) which is one of 17 Department of Energy (DOE) national research laboratories. The cyber security needs for Battelle corporate headquarters, a global based science and technology organization, and PNNL are coordinated from the Hanford site location. One of PNNL’s missions includes research and support for energy production including the SmartGrid. The SmartGrid is a national network that connects energy production and energy use through a digital interface. It is a vital national level concern that the digital interface is secure as it is viewed as a likely target for cyber warfare. PNNL is a key contributor in the effort to keep the SmartGrid secure and safe. PNNL also conducts other sensitive and top secret research at Hanford with data protection needs. Also included at the Hanford site is Lockheed Martin (self described as a global security company) which provides computer and cyber security support for the Hanford Site. DOE maintains a large staff locally to coordinate and provide infrastructure for oversight, training, and other types of vital support necessary to accomplish the many mission objectives of the Hanford Site. Accordingly, the need for cyber security professionals for Hanford and its science and environmental efforts provides much of the impetus for this cyber security degree request. In addition to Hanford, however, the Tri-Cities economic development efforts are successful in attracting other high-tech firms and their corresponding intellectual property. The area is also a regional hub for health care resulting in the need to secure digital health information. Throughout the economic downturn, the Tri-Cities have been the financial bright spot for Washington State and are recognized nationally for regional job creation. With the community growth comes the need for financial services and secure computer technology support for businesses, state, and federal government offices. It is therefore in the best interest of Hanford as well as other entities in the Benton and Franklin Counties that a cyber-security BAS is offered. Columbia Basin College – Cyber Security Page 7 Decisions to Add New Programs. Decisions to add new programs and degrees, especially BAS degrees, at CBC are carefully considered by the instructional program and the President and his cabinet. The process used is similar to the State Board’s criteria for BAS degree proposals. At CBC, proposals for new degrees and programs utilize a business plan identifying the value proposition that includes the district’s need for the degree, student demand for the program, a plan for how the degree would be funded, what facilities and equipment are available or needed, and consideration for assuring there are the high quality instructors needed to deliver the proposed program. The President and cabinet level review of that information is conducted through the lens of CBC’s Mission, End States, Strategic Plan, and the College’s goals. It was through that process that the Cyber Security program, and the importance of delivering it at the bachelor degree level, emerged as a major goal for CBC. The decision to request a BAS in Cyber Security is specifically aligned with CBC’s Strategic Plan Initiative Number Seven: Initiate, expand, and sustain the Bachelor of Applied Science program. That initiative supports not only the current BAS degree but also supports the development and delivery of additional BAS degrees appropriate for Benton and Franklin Counties. In 2008, CBC was authorized to offer BAS degree and was part of the second round of BAS level state pilot funding. In 2009, CBC began a BAS degree in Applied Management (locally referred to as "BAS-M") and became what was then one of seven Washington community college BAS programs funded at the bachelor degree level. In 2011, Columbia Basin College was fully accredited by Northwest Commission of Colleges and Universities (NWCCU) to offer programs at the baccalaureate degree level. Now beginning the fourth year of operation, the BAS-M has had 48 graduates and is expected to end the 2012-2013 academic Columbia Basin College – Cyber Security Page 8 year with over 80 annualized FTES. The growth of the BAS-M program has been the result of the demand by students and employers, and the benefits received by graduates. The documentation resulting from the aforementioned campus program approval process serves to provide the information needed to respond to the other information requested in Forms B, C, and D of the SBCTC BAS request process and CBC’s request for a BAS in Cyber Security. Criteria Two and Standard Two: Statewide Strategic Plan Support Criteria Two Standard Two Support of the statewide strategic plans. Describe how the program will support SBCTC Mission goals outlined in the Mission Study and HECB policies and goals for higher education as articulated in the Strategic Master Plan for Higher Education. The Columbia Basin College’s BAS in Cyber Security will help meet several of the challenges identified by the State Board for Community and Technical Colleges (SBCTC) in the 2008 Mission Study. These challenges include keeping pace with the employers’ 2030 needs for technically skilled workers and to help meet the need for bachelor prepared workers in key employment areas. The degree will also help the SBCTC’s response to several of the ten challenges identified in the Mission Study as well as the goals established by the Higher Education Coordinating Board (HECB) Strategic Master Plan. Table 1 identifies how, in key areas, CBC's BAS in Cyber Security is aligned with the SBCTC 2008 Mission Study and Table 2 illustrates how the Higher Education Coordinating Board (HECB) Strategic Master Plan is related to the CBC Cyber Security BAS request. Columbia Basin College – Cyber Security Page 9 Table 1 Cyber Security Degree Response to SBCTC Mission Study Challenges Selected from the Ten Challenges in the 2008 SBCTC Mission Study Challenge #1. Serve more people, including groups who have been underserved in the past. Challenge #2. Close the statewide skills gap for technically trained workers. Challenge #4. Contribute more to the production of baccalaureate degrees. Challenge #7. Invest in sustaining faculty and staff excellence. Challenge #8. Build a 21st century learning infrastructure. Columbia Basin College – Cyber Security CBC BAS-C Response to Key Areas of the Ten Challenges “Franklin County is the first county in the region to have a majority of Hispanics in its population” (Franklin County Profile, May 2012). In 2010, the Franklin county Hispanic or Latino population was 51.2 percent of the population compared with 11.2 percent in the state (Franklin County Profile, May 2012). 76% of CBC’s Hispanic students (as opposed to 28% of CBC’s white students) are first generation students. Historically first generation students are an underserved population. Cyber Security is a high technology profession, commonly requiring more than an associate degree; the BAS degree also assists in building capacity in computer science, a state high demand profession. The discipline is also in the STEM cluster, an additional target for higher education enrollment and graduates. Establishes an additional bachelor degree in a high demand discipline that supports placebound citizens and meets local employment demands. Provide back-to-industry, funding for national conference attendance, and attendance at national and regional training for BAS Cyber Security faculty. Continue partnerships with local employers conducting cutting edge research and work in Cyber Security. CBC's continued investment in hardware and software updates to support the Cyber Security BAS degree. Courses are supported with simulations and other multimedia support. Page 10 Table 2 Cyber Security Degree Responses to HECB Strategic Master Plan HECB Strategic Master Plan and September 2011 Next Steps for Achieving the Master Plan Goals Next Steps: Find new ways to finance work-related education and training Goal 2 Promote Economic Growth and Innovation, Responding to Economic Demand, Pathways to Career Opportunities and Public/Private Partnerships CBC BAS-C Response to Key Areas of the HECB Strategic Master Plan PNNL donated $118,000 as part of a public private partnership with CBC and will: -provide scholarship funds to support STEM enrollment -help to build capacity for a high demand discipline -PNNL supporting community, regional, and national needs In 2011, the SBCTC and HECB, working together, assessed and reported the progress being made on the SBCTC Mission document and the HECB Strategic Master Plan for Higher Education. Their review resulted in the release of the report titled: A Skilled and Educated Workforce 2011 Update: A joint report from the HECB and SBCTC. The report served to identify the largest need for Washington State bachelor degrees in the areas of computer science; health professions; engineering, software engineering, and architecture; life sciences and agriculture; and physical sciences. The report concluded that the largest gap in baccalaureate production in Washington State was in the computer science area. The analysis showed a need for nearly 1,200 additional baccalaureate graduates prepared to work in computer science. See Figure 1 for a graphical illustration of the bachelor degree production gap. Columbia Basin College – Cyber Security Page 11 Figure 1. Gap occupations at the Baccalaureate level source: A Skilled and Educated Workforce 2011 Update p. 9. For analysis of bachelor degree production the SBCTC and HECB reviewed ‘The Washington Government Management Accountability and Performance’ (GMAP) report. That report showed bachelor degree production had increased in the majority of the aforementioned most important identified areas or disciplines (Figure 1). The exception was in Computer Science. It was further noted, of the five high employer demand occupations, only the computer science bachelor degree production had remained “flat” and production increases were insufficient to provide for the 2014-2019 employer demand. This was further noted as especially troublesome given the size of Washington’s technology employment sector related to computer science (Strategic Master Plan Update 2012, p. 8). A gap was also noted at the graduate level of preparation, so the flat production at the bachelor level also created a supply chain problem for computer science graduate schools in Washington. Graduate prepared cyber security workers Columbia Basin College – Cyber Security Page 12 are key to the research and development market employed by Pacific Northwest National Laboratory and other Department of Energy contractors. Based on the assumption that the state wants to increase its internal supply of workers and decrease reliance on imported talent, the 2011 SBCTC and HECB report further stated: By decreasing our dependence on imported labor and providing greater opportunities to Washington residents, we make Washington a more attractive location for business expansion and we provide greater opportunities for our residents and the prosperity of the state. (p. 14) In the Strategic Master Plan for Higher Education in Washington, the HECB included a similar comment when it stated: “We will reduce employers’ need to import people with advanced degrees or specialized skills from other states and countries. The best jobs in Washington will go to Washingtonians educated in our colleges and universities” (2008 p. 8). In summary, the CBC request for a BAS degree in Cyber Security responds to the SBCTC Mission Study effort to serve more groups, especially underserved student populations; helps to close the gap for technically trained Washington workers; increases the number of baccalaureate degrees in the identified important area of computer science; invests in faculty and staff excellence, and helps to build a 21st century learning structure. The BAS degree in Cyber Security also contributes to the HECB Strategic Master Plan when the plan called for new ways to finance work-related education and training; promote economic growth, innovation, economic demand; increase pathways for career opportunities, and increase public partnerships. Finally, the CBC Cyber Security degree helps respond to the 2011 review of the HECB and SBCTC planning documents when it noted the need for additional computer science bachelor degrees in Washington State. Columbia Basin College – Cyber Security Page 13 Criteria Three and Standard Three: Employer and Community Demand Criteria Three Employer/community demand for graduates with baccalaureate level of education proposed in the program. Standard Three • Employer demand must exceed regional supply of graduates with relevant degrees. • Demand must be based on data sources including but not limited to local employer survey, traditional labor market data, industry data, trade association data, and other transactional data. • Please provide evidence of the gap between the number of program graduates versus the number of job openings locally and regionally. Data Background. As one of the most critical sections of Form B, it is especially important to make a compelling case for the need for cyber security professionals in Benton and Franklin Counties. Typically that case would be made primarily through the use of local employment data showing the cyber security job openings for the foreseeable future. The employment data normally would easily be available from the Bureau of Labor Statistics and from state and regional Employment Security online databases. In the case of cyber security, although data is available, the interpretation of that data present challenges for several reasons. The first challenge is that information pertaining to cyber security jobs is reported in several different computer science job clusters. One reason for this type of reporting is that cyber security is an emerging discipline/job category. Until just recently cyber security did not have a specific SOC number and therefore employers/employment analysts did not have a specific code to report cyber security employees. A second reason is that cyber security efforts are not always assigned to one person but instead is the collective responsibility of many different computer science experts with each contributing in their own area such as databases, networks, and programming. Therefore the employment data presented in this section is aggregate data in each job category Columbia Basin College – Cyber Security Page 14 and the question becomes which job categories should be selected to represent the cyber security needs. Extensive research was conducted on labor market needs in cyber security, and the extensive data and knowledge base of Economic Modeling Specialists Inc. (EMSI) was consulted. In addition, Ajsa Suljic, this region’s Washington State Regional Labor Economist for Employment Security, was consulted. Both EMSI and Ajsa Suljic provided recommendations for which employment categories and clusters should be used to best represent the local cyber security workforce. Data from both sources have been included in this request. The challenge faced with the data for this request is a common one with new and emerging fields. Given the challenge with the data, additional information and evidence are presented to not only to help verify the data, but to also provide related background information pertaining to cyber security employment. Therefore to document the need for a Cyber Security BAS degree at CBC, this section includes a short overview of the emerging field of cyber security, the expansion of cyber security employment on a national level, the need for cyber security in Washington State, and specifically the need for cyber security in CBC’s service district. Additional evidence presented includes competition for a limited pool of trained cyber security professionals, local community support in the media, and funding for the cyber security degree from a highly impacted company. Overview of the Cyber Security Profession. According to the Merriam Webster dictionary cyber security is defined as “measures taken to protect a computer or computer system (as on the Internet) against unauthorized access or attack. The need for cyber security expertise cuts across many sectors of the economy.” Prime areas that employ cyber security professionals are defense and national security agencies; food and water suppliers; hydroelectric, electrical power grids Columbia Basin College – Cyber Security Page 15 and public utility companies (SmartGrid); financial services; health care and their need to protect patient records; pharmaceutical companies; companies with intellectual property and propriety information to protect, etc. The US Bureau of Labor Statistics states: The federal government is expected to greatly increase its hiring of information security analysts to protect the nation’s critical information technology (IT) systems. In addition, as the healthcare industry expands its use of electronic medical records, ensuring patients’ privacy and protecting personal data are becoming more important. More information security analysts are likely to be needed to create the safeguards that will satisfy patients’ concerns. (US Bureau of Labor Statistics) The need for cyber security staffing is increasing in many different sectors. Changes in practices such as Bring Your Own Device (BYOD) and the use of smart phones and tablet devices, and the ‘cloud’ have created additional challenges for many enterprises. Although cyber security is important to many organizations and business sectors, it is also important to United States’ security. National Security Agency Director GEN Keith Alexander recently said the following to members of the Senate Armed Services Committee: It is increasingly likely, as we move forward, that any attack on the U.S. will include a cyber attack. These are threats the nation cannot ignore. What we see…underscores the imperative to act now. GEN Alexander recently accessed the US readiness to address a catastrophic cyber attack was only a 3 on a scale of 10 (Rosenberg, Oct 12, 2010). National Need for Cyber Security Personnel. According to the Bureau of Labor Statistics (BLS), cyber security careers are estimated to grow “30 percent from 2008 to 2018, much faster than the average for all occupations.” (Occupational Outlook Handbook: 2010-2011 Edition, p. 130). A May 29, 2012, Washington Post article (Fitzpatrick, 2012) stated the following: The government needs to hire at least 10,000 experts in the near future and the private sector needs four times that number, according to Tom Kellermann, vice president at Trend Micro and former member of President Obama’s cyber security commission. Booz Allen Hamilton, a private security firm in McLean, has hired nearly 3,000 cyber security experts in the past two years, and that trend is expected to continue. Columbia Basin College – Cyber Security Page 16 Kiplinger suggests that the private sector is likely to add another 100,000 cyber security experts (Bazinet & Miley, August 8, 2012). According to the U.S. Bureau of Labor Statistics, employment of information security analysts, web developers, and computer network architects (the primary job cluster recommended by Occupational Outlook Handbook as representing cyber security) is projected to grow 22 percent from 2010 to 2020. Indeed.com illustrates this employment growth in a graphical form that can be viewed in Figure 2. Figure 2. Cyber security employment growth source: Credit: Indeed.com Job Trends Washington State. According to the Bureau of Labor Statistics, Washington State has the fourth largest concentration of job cluster of security analyst, web developers, and computer network architects among the 50 states. Only in Virginia, District of Columbia, and Maryland, where security analysts are concentrated for federal government jobs and jobs supported by federal government contracts, do the security analyst, web developers, and computer network architects concentrations exceed Washington State. Table 3 identifies the actual numbers whereas Figure 3 profiles a graphical illustration. Columbia Basin College – Cyber Security Page 17 Table 3 The top five states for security analyst, web developers, and computer network architects Source: Bureau of Labor Statistics http://www.bls.gov/oes/current/oes151179.htm#ind Figure 3. States with the highest concentration of jobs and location quotients in Cyber Security cluster occupations Source: Bureau of Labor Statistics http://www.bls.gov/oes/current/oes151179.htm#ind Also according to EMSI, Washington State has a high job growth rate in cyber security. Resulting from their review of national data, EMSI is projecting a high rate of cyber security job growth extending beyond 2020. See Figure 4. Columbia Basin College – Cyber Security Page 18 Figure 4. Regional trends in Washington State cyber security growth rates, EMSI Three Washington State Regions. Washington State is in need of these highly qualified cyber security professionals especially in several different state regions. Drilling down further into the data, also according to the Bureau of Labor Statistics, Washington State has three regions with high location quotient concentrations of security analysts, web developers, and computer network architects. One of those areas, not surprisingly is Seattle/Bellevue/Everett. The second most affected area is Kennewick/Pasco/Richland followed by the third effected area of Vancouver with its association with Portland/Hillsboro. Figure 5 provides a graphic illustration of cyber security employment and its location quotient in the United States. Location Quotient (LQ) is a way of quantifying how concentrated a particular industry, cluster, occupation, or demographic group is in a region as compared to the nation and speaks to regional needs for cyber security staff. The LQ can reveal what makes a particular region unique in comparison to a entire state or the national average. Columbia Basin College – Cyber Security Page 19 Figure 5. Source: Bureau of Labor Statistics http://www.bls.gov/oes/current/oes151179.htm#ind The Need for Cyber Security Experts in the Tri-Cities What then is the need for cyber security in the Tri-Cities and Benton and Franklin Counties? In general, computer positions are rated as in high demand for Benton and Franklin Counties. These computer science categories are listed in Table 4. Table 4 High Demand Computer Positions in Benton/Franklin Counties Demand? SOC# Occupation Title In Demand 151111 Computer and Information Research Scientists In Demand 151199 Computer Occupations, All Others In Demand 151121 Computer Systems Analysts In Demand 151151 Computer User Support Specialists https://fortress.wa.gov/esd/employmentdata/reports-publications/occupationalreports/occupations-in-demand 10/11/2011 Retrieved 10/08/12 Columbia Basin College – Cyber Security Page 20 As previously stated, cyber security is an emerging employment field and as such it is not isolated in the statistical employment data. The data therefore may be found aggregated into several computer employment classifications. Additionally, smaller companies may also assign multiple tasks, including cyber security, to one employee. That employee may not be coded as cyber security personnel suggesting overall the employment data may also be less precise as well. Since there was such a challenge to provide relevant and accurate data, CBC consulted Economic Modeling Specialists, Inc (EMSI) and the Employment Security regional economic specialist, Ajas Suljic, to assist in providing the most accurate data. EMSI recommended targeting four computer science employment clusters for cyber security employment data. EMSI serves clients in workforce development agencies, economic development agencies, and higher education across the nation with a team of over 70 economic analysts reviewing and triangulating data. An EMSI report identified current and future employment levels and sample salary information which can be found in Table 5. Table 5 Employment Information for Four Computer Science Employment Clusters for Benton/Franklin Counties Interestingly, the Employment Security regional economic specialist suggested three other clusters that include Computer Specialists (151000), network and computer systems architects and administrators (15-1142) and Information Security Analysts, Web Developers, and Columbia Basin College – Cyber Security Page 21 Computer Network Architects (151179) should be used when collecting cyber security employment needs. The Bureau of Labor Statistics also suggested the same job cluster. Following the Employment Security recommendation, Table 6 provides an overview of likely job openings through 2020 in the CBC service district. Table 6 Benton and Franklin County Cyber Security Employment Needs Source: Bureau of Labor Statistics Utilizing the EMSI employment categories, the cyber security employment growth in the Benton Franklin Counties would actually grow at a faster rate than Washington State as a whole or the national growth rate. Figure 6 illustrates these different rates of growth and provides the number of cyber security jobs needed in 2010 versus 2020. Columbia Basin College – Cyber Security Page 22 Figure 6. Cyber security employment growth rate comparison between national, state, and regional (Benton/Franklin counties) locations, EMSI Whether using the computer science job titles recommended by EMSI or Washington State Employment Security, both sets of information suggest that between now and 2020 there are larger numbers of cyber security employment openings on an annual basis than the 20 projected individuals that would graduate from the proposed CBC BAS Cyber Security degree. Competition for Limited Applicant Pool (Talent Shortage) From a supply and demand perspective the competition for skilled cyber security individuals, especially with some experience, is significant. A recent survey conducted by ISC2 (International Information Systems Security Certification Consortium, Inc, a global leader in education and providing Gold Standard certification to information security professionals) revealed there is a nearly full-employment market when it comes to cyber security positions. In the case of the survey, 96 percent of the survey respondents were employed, only seven percent Columbia Basin College – Cyber Security Page 23 of the survey respondents “were unemployed at any point during 2011” (ISC2 Survey, 2012, p. 1). The survey also revealed that 70 percent of respondents received a salary increase in 2011 (more than half expected an increase in 2012). Of the respondents, 35 percent changed jobs because they had opportunities for advancement. With salary increases and the ability to easily move to new positions for advancement, the employer is in the position of constant pressure to keep their cyber security workforce in place. Not surprisingly, results from a recent Forrester consulting report noted the following theme emerged from employer responses when they stated “Almost two-thirds of businesses say their information security departments are understaffed, and 51% say they can't find people with the required security skills (Schwartz, 2012). It is from this perspective that the Tri-Cities are recruiting these essential personnel. Not only are most trained and experienced individuals already employed, the salaries in many other locations are much higher than the Tri-Cities. Washington State has a limited existing ability to produce bachelor degree cyber security workers with few higher education programs specializing in cyber security available. Cyber security instructional programs are more common on the east coast of the United States near many private and government jobs in cyber security. Washington’s market need is quickly growing, and without additional programs to educate cyber security workers, the state will have to rely on importing workers from other national regions demanding higher wages. With the competition for cyber security employees and strong supply of available jobs elsewhere, those graduates do not need to move to the Washington State or specifically the Tri-Cities for employment. Columbia Basin College – Cyber Security Page 24 Community Support for the BAS Cyber Security Program The Tri-Cities community has been very supportive of the new 2-year program and the possibility of the 4-year Cyber Security degree. Local Media Coverage. The media in the area sent TV reporters and newspaper writers to communicate the new 2-year degree and the possibility of a 4-year degree to the surrounding community. The local NBC affiliate had an extensive TV spot explaining the importance of cyber security, including an interview with the lead instructor, the CBC President, and a high profile PNNL representative. The Tri-City Herald, the local newspaper, ran an article and followed up with a positive statement from their Editorial Board in support of CBC's cyber security 2- and 4-year program development. Response from Potential Students. Once the general announcement about the availability of a two-year Cyber Security degree and the possibility of a four-year degree was announced, many potential students called for more information. Within days, 22 potential students contacted CBC's Computer Science Department. Pacific Northwest National Laboratory (PNNL) Support. PNNL has a need for cyber security specialists. Their director, Mike Kluse, made the following statement for an article in the Tri-Cities Herald newspaper announcing the approval of the 2-year degree in Cyber Security and the possibility of a bachelor degree in Cyber Security: With cyber attacks on the rise nationally, PNNL and other organizations are in need of welltrained computer security specialists who can assess, detect, and protect data and infrastructure. The new CBC degree program will help fill that workforce need while at the same time provide a critical service locally and nationally, As evidence of PNNL’s need for the program and commitment to assist in the program development and delivery, they have donated $118,000 to CBC. Their donation of funds to the Columbia Basin College – Cyber Security Page 25 cyber security program development is significant to PNNL because cyber security is the one job function that crosses all strategic areas of the PNNL and Battelle functions. These seven areas include scalable synthesis, efficient and secure electricity management, coupling earth and energy systems, signature discovery and exploitation, imaging, Environmental Molecular Sciences Laboratory (EMSL) transformational tools and teams, and computing. They have also pledged to provide internships for students and back-to-industry experiences for the teaching staff. Criteria Four and Standard Four: Building on Existing Professional and Technical Degree Program Criteria Four Standard Four Applied baccalaureate program builds from existing professional and technical degree program offered by the institution. Describe the existing professional and technical degree program that will be used as the foundation for the applied baccalaureate program. • • How long has the program been in existence? What has been the enrollment history of the program over the past five years? The proposed BAS Cyber Security degree will build on an existing department and established two-year degrees. Recently a specifically developed and approved two-year degree in Cyber Security was added to the CBC computer science degree options. This section of the Cyber Security BAS request provides a program background and an insight into the program’s capacity to develop and sustain a high tech degree in Cyber Security. CBC Computer Science Program Overview. CBC has had an active computer science program since 1976, with individual computer courses available prior to 1976. Over the years, the computer science program has evolved to stay current with changes in the computer science field and to meet the district’s needs. The program has six full-time instructors with expertise in Columbia Basin College – Cyber Security Page 26 varying areas of the computer science discipline. Three of those instructors have joined together to expand on their already available knowledge in security and experience in teaching security coursework to develop curriculum for the proposed Cyber Security BAS degree. The CBC computer science program also has strong ties to the community. In 2007, CBC in recognition of the support that Lockheed Martin had extended to CBC such as donating 100 laptops to CBC students and providing the infrastructure for the CBC wireless network, the CBC computer science program was renamed the Lockheed Martin Department of Information Science and Technology. Currently, the CBC computer science program offers certificates and seven 2-year degrees. Each certificate is aligned with one of the computer science degrees and provides clear pathways for students. All but one of the 2-year degrees (a degree specializing in multimedia) has an identical core set of computer science courses and all degrees have the same set of general education course requirements. The general education requirements are comprised of transfer level courses so the students can easily utilize their general education courses in a bachelor program. This approach of a common set of transferable general education core courses and core computer science courses (except for the multimedia degree) offers students the ability to begin the computer science program and consider which direction they wish ultimately to pursue while taking courses that are required no matter what computer science degree a student shall seek. The degrees available include the following: • • • • • • • Cyber Security Database Administrator Help Desk Technician Internet Specialist Network Administrator Programming and Software Development Multimedia Columbia Basin College – Cyber Security Page 27 A new 2-year Cyber Security degree was approved by SBCTC in August 2012. It is designed as a standalone 2-year degree but also to be the first two years for this proposed Cyber Security BAS degree. Although this new 2-year degree will be the primary pathway to the proposed BAS degree, students from one of the other CS degrees could, by taking additional classes, also be prepared to complete the BAS Cyber Security degree. Computer science students that have been out of school for awhile could complete the pathway classes and also have work experience from which to draw. Students may also plan dual 2-year degrees to extend their skills and potentially be able to work for a smaller employer that has need of a security expert but also needs that person to cover additional tasks. Table 7 illustrates how many lower division computer science credits cross between the new Cyber Security degree and the other CS degrees as they are currently configured. With strong enrollment in all degree areas represented by the program, there is a large quantity of students to serve as the pipeline into the Cyber Security BAS program. Columbia Basin College – Cyber Security Page 28 Table 7 Computer science course requirements comparisons between CBC computer science degrees New Degree Cyber Security 2- yr Degree Total CS Credit Gen Ed Credits Total Credits 77 18-20 95-97 Other CBC 2yr CS Degrees Networking Database Programming Internet Specialist Help Desk 57 52 42 42 32 18-20 18-20 18-20 18-20 18-20 Total Credits in Common with Cyber Security 2-yr Degree 75-77 70-72 60-62 60-62 50-52 Additional CS Credits Needed to complete the 2-year Cyber Security degree 20 25 35 35 45 CS Credits in Common with Cyber Security 2-yr Degree Common Gen Ed Credits Enrollment and Degree Completion History Over a period of time the Computer Science program has trained and graduated many students who could pursue this new BAS option. Table 8 provides a historical overview of computer science major enrollment for the past five years. Total enrollment in the computer science program includes students taking courses to fulfill non-computer science degree requirements. For the purpose of identifying potential students for the BAS Cyber Security Columbia Basin College – Cyber Security Page 29 degree, only known computer science degree seeking students have been counted to provide the most accurate likely pipeline of interested students. Table 8 Enrollment Degree History of CBC Computer Science Majors Academic Annualized Unduplicated 2-year IT Degree Year FTES* Head Count* Completions 111.4 385 38 2007-08 123.3 350 32 2008-09 145.3 442 57 2009-10 155.1 449 28 2010-11 164.2 407 41 2011-12 699.3 2033 196 Total *Only computer science majors’ courses are included in this table, CS courses such as Into to Computer Science, Basic Language enrollments of non-majors have been adjusted appropriately The CBC computer science program has a history of offering high quality degrees, taught by well skilled instructors, is supported by four computer labs, has a record of stressing degree completion, and is connected to the communities’ computer science professionals and employers. Criteria Five and Standard Five: Student Demand for the Cyber Security Degree Criteria Five Standard Five Student demand for program within service area. Evidence of student interest and demand from multiple sources, such as but not limited to: Students graduating with technical associate degrees in catchment-area, survey of students within region, demand in excess of opportunity to enroll in related traditional bachelor programs, and changes in industry standards. Results from Student Survey To determine student interest in a BAS in Cyber Security, a survey was administered to CBC computer science students and other interested campus students. The total number of Columbia Basin College – Cyber Security Page 30 students who completed the survey was 137. The survey results can be seen in its entirety in Appendix B but particularly salient questions and responses are provided below: 1. Do you intend to obtain a 2-year degree? Yes 87.2%; No 4.6%; Don’t know 8.3% 2. Do you intend to obtain a 4-year degree? Yes 70.9%; No 8.2%; Don’t know 20.9% 3. Please respond to the items below regarding your opinions about the Bachelor's degree in Cyber Security. • I would like more information about this degree program. Yes 70.1%; No 20.9%; Not sure/ don't know 9.0% • I would like to enroll in the Bachelor's degree program. Yes 40.3%; No 25.4%; Not sure/ don't know 34.3% • This program would help me meet my educational needs. Yes 45.5%; No 18.2%; Not sure/ don't know 36.4% • If I had this degree, I would likely receive a higher salary. Yes 67.7%; No 8.3%; Not sure/ don't know 24.1% • If I had this degree, I would have a greater chance for promotion or career advancement. Yes 64.2%; No 9.7%; Not sure/ don't know 26.1% 4. How likely is it that you pursue a bachelor degree in Cyber Security at CBC? Somewhat likely, Likely, or Very likely 58.9% The survey revealed there was a high degree of interest in the two-year and four-year cyber security degree and approximately 57 currently enrolled students would be interested in enrolling in the Cyber Security bachelor degree. In addition, there are many potential Computer Columbia Basin College – Cyber Security Page 31 Science students who have graduated in the last five years suggesting a backlog of 196 computer student graduates (see Table 8) who may also be interested in pursuing the BAS Cyber Security degree. Finally, CBC chose to survey only its own students since the closest community college is Walla Walla Community College, which is a 56 mile commute, and there are currently few Walla Walla residents that commute to CBC for a college degree. Criteria Six and Standard Six: Serving Place bound Students Criteria Six Efforts to maximize state resources to serve placebound students. Standard Six • • • Identify similar programs offered by public or independent institutions in the region. Describe options that have been explored for collaboration with other public baccalaureate institutions, businesses, and/or community organizations considered in the development of the proposal. Describe unique aspects of the proposed program that differentiate A review was conducted of other colleges and universities within the catchment area that offer a Cyber Security Program. Search for Similar Computer Science Programs within Catchment Area In the Tri-Cities area there are two other colleges besides CBC, including Washington StateTri-Cities (WSU-TC) and Charter College. Washington State University Tri-Cities offers both a bachelor of arts (BA) and a bachelor of science (BS) in computer science. Their BS program in Computer Science is calculus based and requires students to complete a year-long sequence in calculus and an engineering level physics sequence as well. In addition, for both of those degrees, CBC transfer students take two required computer science courses at CBC. No other CBC computer science courses are accepted at WSU-TC. Although the BA in computer science has algebra based math requirements, student still cannot transfer any other workforce credits to Columbia Basin College – Cyber Security Page 32 the WSU program. Therefore the students who complete one of the CBC computer science degrees essentially need to start over again taking additional courses to complete general education and prerequisite courses for either of the two WSU-TC computer science bachelor degrees. From the perspective of cost and commitment of time it is difficult for a professional/technical student to essentially restart his or her college credit experience necessary to prepare for a traditional bachelor of arts or bachelor of science program. Yet, the associate degree courses have a significant role in preparing students for high demand jobs, and continue to be a popular choice for students. Because of the extensive additional education required to pursue the BA or BS degrees, associate level computer science students commonly don't continue their education. This Cyber Security BAS program provides a critical pathway for those students to enter a diverse and more highly technical field than can adequately be prepared at the two year level. Charter College is a private for-profit college located in the Tri-Cities. Charter currently offers a two-year degree in Computer Science: Network Security Concentration and a certificate in Network Security. As a for-profit college their costs are far higher than a Washington community college or four year college plus the degree they offer is only at the 2-year level, not a bachelor degree the industry minimum standard for cyber security degrees. Because Charter College is not regionally accredited, CBC does not currently accept Charter credits for transfer. The distance between cities and other colleges on the eastside of Washington State provides several challenges and is likely to result in fewer options for place-bound students. There are three communities outside of the Tri-Cities that have institutions with four-year degrees. The nearest communities to the Tri-Cities with other bachelor level conferring education institutions are in the Walla Walla area. Walla Walla's Whitman College, a private liberal arts college, does Columbia Basin College – Cyber Security Page 33 not have a computer science degree available. Walla Walla University, located in College Place has both a two-year and a four year computer science degree but not cyber security degrees. Much of the commute to Walla Walla includes one lane of traffic each way and results in a speed limit of 55, extending the time spent for the commute. Not only does the two lane driving result in longer commute times, winter driving can include dangerous driving conditions from ice and snowstorms. The next closest community with baccalaureate-level education options is Toppenish, which is the location for Heritage University. Heritage University offers a BS in Programming degree at the Toppenish campus at this time. After reviewing the surrounding education options, for this BAS request, for the sake of this report the catchment area has been defined as within 60 miles and/or no longer than an hour commute. Central Washington University (CWU) has an online BAS degree in IT management. Students can transfer in their workforce computer science courses but also need to enroll in their general education courses, typically at the community college prior to their transferring to CWU. Transfer students therefore often still have extra courses at the lower division level and still need to enroll for approximately two more years of coursework. Ultimately, the CWU degree is designed to be a technology management degree and developing management skills, not a cyber security emphasis degree. Students can select from multiple options for online universities that do have cyber security focused degree programs. One option of an online degree is Western Governors University (WGU). WGU tuition is reasonably priced and currently there are 129 Washingtonians enrolled in their cyber security bachelor degrees throughout the state, of which 10 are located in the TriCities area. Columbia Basin College – Cyber Security Page 34 Another online option is Phoenix University. Phoenix University has a bachelor degree in Information Technology with a concentration in Information Systems Security. On the Phoenix University website they identified tuition and fees for 2010-2011 as $21,900 more than CBC BAS tuition or WGU tuition. According to the CBC student survey completed for this request, only 23% of the students indicated they preferred taking a cyber security degree solely by distance learning suggesting less interest in online coursework and a preference for face-to-face courses. In conclusion, there is no bachelor level cyber security degrees offered face-to-face within the identified catchment parameters. Place bound students do have the choice to take an online degree as several are available Table 9 provides an overview of colleges and universities that are available in the Tri-Cities catchment area. A narrative discussing the relevance of the available degrees follows Table 9. Table 9 Higher Education Computer Science (CS) Options in Tri-Cities Catchment Area Institution Location Related Degree Comments Washington State UniversityTri-Cities (Public University, Regional Accredited) Institution (continued) Richland Computer Science BA Computer Science BS 52 graduates between 2006-2009*, however, WSU does not offer a cyber security degree Location Related Degree Comments Charter College (Private For-Profit Career College, Not Regionally Accredited) Pasco Offers AS and certificate Bachelor degree not available Columbia Basin College – Cyber Security Page 35 Walla Walla University (Private Not-For-Profit University, Regionally Accredited) College Place (40 miles) BSE concentration in computer engineering BS major in Computer Science has concentration in: • Hardware Systems • Software Systems • Computer Science BA Computer Science NA Whitman College Private Not-For-Profit University, Regionally Accredited) Heritage University (Private Not-For-Profit University, Regionally Accredited) Walla Walla (40 miles) Toppenish/proposed TriCities 2013 (60 miles) BS Programming Central Washington University (Public University, Regionally Accredited) Online BAS in Information Technology and Administrative Management Phoenix University (Private For-Profit College, Regionally Accredited) Online Western Governors University (WGUWashington) (Private Not-For-Profit University, Regionally Accredited) Online Bachelor degree in Information Technology with a concentration in Information Systems Security BS Information -Technology Security Cyber Security bachelor degree not offered Computer Science Degree not offered Computer Science Programming degree in the Tri-Cities proposed 2013. Cyber Security is not the focus of the degree nor is their Toppenish campus based degree Designed to add business management to an IT applied science degree, not a cyber security degree 10 Benton/Franklin county students are currently enrolled in the bachelor level Cyber Security degree program at WGU. WGU also has available a masters level cyber security degree Source: National Center for Education Statistics-College Navigator *Washington Career Bridge retrieved from http://www.careerbridge.wa.gov/Detail_Program.aspx?program=1404 Columbia Basin College – Cyber Security Page 36 Collaboration Opportunities CBC has current collaborative interactions with other colleges and organizations and is seeking future Cyber Security collaborative opportunities as well. Conversations with Whatcom Community College have resulted in their pledge to assist in mapping courses for CBC’s CAE2Y (Center of Academic Excellence in Two Year Institutions) status. Rich Cummins, President of CBC, serves on the Western Governors University-Washington Board. Jean Floten, WGU-Washington Chancellor, has already traveled to the CBC district to expand the interaction with CBC and the surrounding community. A number of our BAS in Applied Management graduates are already enrolled in masters degrees at WGU, so we are also building the WGU-W relationship through the current BAS program. WGU-W has sent their regional recruiter to the CBC campus several times to talk with our BAS Applied Management students and computer science and health sciences students. WGU would be a logical and viable solution for a master's degree for students completing a CBC Cyber Security BAS program. Highline Community College (HCC) is currently developing their own BAS in Cyber Security. The Vice Presidents for Instruction of Highline and CBC are in conversation about the two colleges’ BAS degree proposals. An agreement is already in place for HCC and CBC to collaborate in the development and delivery of the respective cyber security degrees in such ways that meet the needs of each respective community. The plans include that the computer science departments will share ideas and resources during both the development and, if approved, the delivery of the degrees. It is expected the relationship will be synergistic and not competitive. Since CBC is only planning face-to-face, hybrid, and limited distance courses, the College is therefore focused on a regional delivery specifically designed for the district’s cyber security needs. Much of this will be limited by the sophisticated nature of the required Columbia Basin College – Cyber Security Page 37 simulation laboratory to support the highest degree of cyber security education. As already identified, another cluster of cyber security needs is also in the Seattle area, suggesting that programs in the Tri-Cities at CBC and at Highline Community College are very compatible and would complement the overall needs of the two cluster areas for cyber security. PNNL has already begun work with the University of Washington (UW) related to cyber security. CBC has been asked to join that conversation so it is probable there will be future opportunities to work collaboratively with PNNL and UW. CBC will also continue to build on the public/private partnerships between CBC/PNNL and CBC/Lockheed Martin. Unique Aspects of the Proposed BAS Cyber Security Program The proposed Cyber Security BAS degree will offer several critically important elements as well as incorporates several unique characteristics that will enhance the program’s quality, offer place-bound students excellent alternatives to online programs, and set it apart from online bachelor level cyber security programs. These elements are identified and then discussed in this section. Public and Private Partnership. Pacific Northwest Laboratory (PNNL) has donated $118,000 to help in the delivery of the new Cyber Security 2-year degree program and the development of the 4-year BAS degree. PNNL has also pledged to provide student internships and on-going faculty back-to-industry experiences to ensure faculty have the most current experience in this fast changing work environment. Quality Instructors. The Computer Science program is comprised of six full-time instructors and a number of adjunct instructors. Each instructor contributes his or her own developed expertise which provides the ability for CBC to offer a variety of pathway degrees and the delivery of the upper division cyber security courses. The CBC computer science degrees Columbia Basin College – Cyber Security Page 38 and the proposed BAS degree are matched to diverse community needs. The instructors are continuously learning new versions of software and/or new skills to keep the CS program up to date and will provide that same level of commitment to a BAS Cyber Security degree. Through community support, faculty back-to-industry experiences are available and encouraged. The computer science instructors therefore keep abreast not only through their own research and skill building but also through real work experiences as well. CBC also supports conference attendance and other training opportunities. Given the cyber security activities in this region a number of highly skilled adjunct will also be available for teaching and classroom speaking options. The Cyber Security program will also rely on skilled and seasoned employees from the field, many of whom are recognized for their national work protecting data structures for the Department of Energy and other key industries. Quality Instruction. CBC expects to obtain Center of Academic Excellence in Two Year institutions designation (CAE2Y) for our new two-year Cyber Security degree. The CAE2Y designation is awarded to community colleges that have established a high quality cyber security program and have mapped courses to two of the Committee on National Security Systems training standards. Should CBC be authorized to establish a BAS Cyber Security Program, the College also intends to qualify for a Center of Academic Excellence in Cyber Operations (the four year and graduate level equivalent to CAE2Y) if that designation is available to community college baccalaureate programs. High Quality Hardware. The cyber security classes will be scheduled in labs that have the newest computers on campus. Both MACs and PC formats are available. Simulation Software. The Computer Science department plans on integrating simulation software into cyber security curriculum. CBC already has an agreement with IncSys for the use Columbia Basin College – Cyber Security Page 39 of their PowerSimulator software. This software provides simulations for the SmartGrid and scenarios that illustrate how issues with the SmartGrid result in isolated or cascade power failures. Other simulation software will also be integrated into the curriculum. Up-To-Date Curriculum. Extensive research was conducted to identify the upper division degree requirements at numerous highly regarded cyber security programs from across the nation. The curriculum was designed from that research and an understanding of the future projected needs in cyber security. Mobile computer platforms and the growing practice of Bring Your Own Device (BYOD) to the workplace have been identified as a source of security concerns. CBC’s a newly developed Mobile Apps program will also provide knowledge of the mobile computing platform based on MACs, Microsoft, and Google operating systems. The CBC Computer Science instructors have the funding support to attend national and regional conferences to keep current in the cyber security discipline and to network with other professionals. They also have assurances that they can have ongoing back-to-industry experiences with PNNL, Lockheed Martin, and other locally based organizations. High Quality and Specialized General Education Courses. CBC has already developed 300 and 400 level general education courses for the College’s first BAS degree. Almost all sections of those courses are taught by Ph.D. prepared faculty. Many of those courses are very appropriate for the Cyber Security BAS degree as well and will be incorporated into the Cyber Security degree. For example, English 410 Professional & Organizational Communication, Philosophy 305 Professional Ethics, and Economics 305 Managerial Economics are already developed and offered on an ongoing basis. Through literature searches and discussions with cyber security employers, the cyber security professional not only needs specialized technical skills, but also needs a ‘mindset’ for Columbia Basin College – Cyber Security Page 40 the cyber security profession. That mindset prepares the individual to understand the motivation of hackers as well as to be able to anticipate where and how the hacker might strike next (Pfleeger & Caputo, 2012). The gifted cyber security professional needs to be creative; have well developed intuitive and critical thinking skills; and have background knowledge of other cultures, deviance, and an understanding of warfare itself. Two specific general education courses are being developed to assist students in exploring, understanding, and developing that mindset to support the Cyber Security profession. These two classes are entitled The Future of Warfare and Sociology of Deviance. Both of those classes will be taught by doctoral prepared faculty with experience with their course topics as well as living and teaching in other cultures. Student Internships and Job Shadowing. CBC already has assurances from Tri-Cities employers such as PNNL and Lockheed Martin for student internships and job shadowing opportunities. Promotes Industry Certifications. The Cyber Security degree provides the foundation for industry certifications such as Network+, Security+, and Cisco Certified Network Associate (CCNA). Columbia Basin College – Cyber Security Page 41 Summary and Conclusions On July 1, 2011, local and regional media (Cary, 2011; Peterson, 2011; Vedadi, 2011) carried a report that Pacific Northwest National Laboratory (PNNL) had shut down all online services and connections. Although the lab reported they successfully fend off approximately 4 million cyber attacks a day, PNNL was experiencing a particularly dangerous and persistent cyber attack. Initially the attack was directed at Battelle’s corporate headquarters in Columbus, Ohio and the Thomas Jefferson National Laboratory in Virginia. The attack, however, had spread through Internet connections to the southeast corner of Washington State and to PNNL. To assure that data and systems would remain secure, PNNL severed Internet connections for over a week. One source reported “A cyber-security team of about 50 people have been working non-stop since the attack through the weekend and through the Fourth of July holiday. Some employees are working 36 hour shifts in an effort to keep the system safe” (Vedadi, 2011). The PNNL incident provides a cyber security anecdote illustrating the importance for the TriCities area to have access to a highly trained employee talent pool, hence the willingness of PNNL to donate $118,000 for the development of a cyber security degree. The bi-county high technology companies, the regional health care, and the financial infrastructure to name just a few industries also need access to similarly trained cyber security personnel. Due to the competition for trained cyber security staff from the existing limited talent pool and the communities’ need for cyber security talent, CBC proposes to home-grow cyber security talent through a BAS cyber security degree. With the current BAS experience, access to quality instructors, world class opportunities for cyber security internships for students and faculty, and community support, CBC believes the college has the capacity to deliver a high quality cyber security program. Columbia Basin College – Cyber Security Page 42 Further, there is a pool of computer science students that have graduated from the CBC computer science program and new students who indicate an interest in the cyber security degree. Although place-bound students have access to online degrees, a cyber security questionnaire provides evidence many students wish to take face-to-face cyber security programs. Finally, after reviewing the employment data from the Bureau of Labor Statistics with the help of EMSI and the regional labor economist it also suggests there are enough potential jobs that would provide employment for the numbers of CBC graduating students and the number of other graduates from online programs. Finally, after analysis of a recent national cyber security survey of over 2000 cyber security professionals and employers the below conclusions emerged and provides support for additional trained cyber security professional: While highly qualified and trained security professionals can virtually write their own ticket to a new position, there clearly are not enough of them. In the days ahead, the need is greater than ever to build a larger pool of qualified professionals, and to continuously improve the skill set, experience, and training of those already in the industry. (ISC2 Survey, 2012, p. 4) Even in the most difficult of economic times, security is a full-employment field. With the growing number of threats on the horizon, and the growing awareness of cyber security vulnerabilities and issues inside the enterprise, it is clear that security will be a top priority for the coming year and likely for years to come. (ISC2 Survey, 2012, p. 4) Columbia Basin College – Cyber Security Page 43 Tab 4 Attachment C Bachelor of Applied Science: Data Analytics December 2012 Table of Contents: Bachelor of Applied Science in Data Analytics Form A: Cover Sheet for New Degree Program Proposal .............................................. 3 Introduction to the degree ........................................................................................... 4 Table I: Job Trends – “Data Analytics” ............................................................................................................. 5 Relationship to institutional role, mission and program priorities ................................ 5 Support of statewide strategic plans ............................................................................ 8 Employer and community demand .............................................................................. 8 Bellevue’s Unique Position ..................................................................................................................................... 8 Labor Market Data ..................................................................................................................................................... 8 Table II: Demand Data for King County Data Analysis Occupations .................................................. 9 Table III: Long Term Employment Projections King County ................................................................ 10 Table IV: Desired Tools, Education and Duties ........................................................................................... 11 Table V: Baccalaureate Level Data Analytics Jobs in Bellevue Area – October 2012 ................ 12 Input from local employers ................................................................................................................................ 12 Table VI: Data Analytics positions: Current and Future ......................................................................... 14 Conclusions from Labor Market and Employer Data .............................................................................. 15 Collaborating to Meet Growing Need ............................................................................................................. 15 Strong foundation built on existing programs ............................................................ 15 Strong information technology programs .................................................................................................... 16 Strong business and sustainable business programs .............................................................................. 16 Table VII: Feeder Program Enrollment 2007-­‐2012 ................................................................................. 17 Student demand ........................................................................................................ 17 Table VIII: Student Interest Response Detail ............................................................................................... 17 Table IX: Student-­‐identified Benefits of Baccalaureate in Data Analytics ..................................... 18 Data Analytics degree addresses unmet student needs ......................................................................... 18 Maximizing state resources: Data Analytics degree adds new option ......................... 19 Opportunities for collaboration ........................................................................................................................ 20 Similar programs / Unique aspects of proposed program .................................................................... 20 Conclusion ................................................................................................................. 21 Appendix A: Employer survey results………………………………………………………………………..22 Appendix B: Student survey results…………………………………………………………………………..30 Bellevue College statement of need: BAS in Data Analytics 2 Form A: Cover Sheet for New Degree Program Proposal Program Information Program Name: Data Analytics Institution Name: Bellevue College Degree: BAS Data Analytics Level: Bachelor Type: Science CIP Code: 52.1302 Business Statistics Proposed Start Date: Fall 2014 Projected Enrollment (FTE) in Year One: 20 At Full Enrollment by Year: third year -­‐ 2017 Funding Source: Self Support Mode of Delivery Single Campus Delivery: Bellevue College main campus, Bellevue WA Distance Learning: Some courses will be hybrid, synchronous distance, or online. Contact Information (Academic Department Representative) Name: Thomas Nielsen Title: Vice President of Instruction Address: 3000 Landerholm Circle SE, MSA202, Bellevue WA 98007-­‐6484 Telephone: (425) 564-­‐2442 Fax: (425) 564-­‐6163 Email: tom.nielsen@bellevuecollege.edu Chief Academic Officer Bellevue College statement of need: BAS in Data Analytics ____ Date 3 Introduction to the degree Bellevue College proposes to develop a bachelor of applied science degree in Data Analytics, the rapidly emerging discipline of analyzing and interpreting the large datasets now available to businesses, nonprofit organizations, sustainable resource developers, and more. The degree will prepare graduates to work as data analysts, data technicians, and, in some circumstances, data managers, in a wide range of organizations and industries. Modern data analytics brings together tools and techniques The reports are complete and from business, communication, graphic arts, information the data is out there for technology and statistics to collect, mine, interpret and everyone in the industry to read: there is an increasing represent large datasets to illustrate concepts and inform shortage of data decisions. In this age of data driven decision-­‐making, more and professionals trained with more organizations need analytics professionals, yet degrees to the analytical skills necessary prepare individuals to be data analysts are still rare. Bellevue to effectively deal with Big College is proposing this applied bachelor’s degree to help fill Data and its offspring. the growing need for data analysts. The degree will be appropriate for Bellevue College graduates of two-­‐year Charles Roe, DataVersity, June 28, 2012 technical degrees in Applied Accounting, Business http://www.dataversity.net/new-­‐ Management, Information Systems (business intelligence and trends-­‐in-­‐data-­‐education/ database tracks), and Sustainable Business; transfer students from Washington community and technical colleges who have similar backgrounds and IT-­‐focused technical associate degrees, transfer students from other institutions of higher learning, and incumbent workers needing to add advanced skills. The 2010 Horizon Report summarized the recent explosion of data and its analysis: Data collection and compilation is no longer the tedious, manual process it once was, and tools to analyze, interpret, and display data are increasingly sophisticated, and their use routine in many disciplines. The options for illustrating trends, relationships, and cause and effect have exploded, and it is now a relatively simple matter for anyone to do the sorts of analyses that were once only the province of statisticians and engineers.1 Bellevue College’s proposed Bachelor of Applied Science in Data Analytics will bridge the gap between the statistician and the business professional. Opportunities for employment are rapidly growing in this baccalaureate-­‐level job market, and there is currently no bachelor’s degree that has been specifically designed to include the unique 1 Johnson, L., Levine, A., Smith, R. & Stone, S. (2010). The 2010 Horizon Report. Austin, Texas: The New Media Consortium. Web version at http://wp.nmc.org/horizon2010/ 09.12.12 Bellevue College statement of need: BAS in Data Analytics 4 mix of knowledge and skills desired by employers. The rising trend line shown below indicates a sharp increase in job postings with the key words “data analytics” over the past seven years.2 Table I: Job Trends – “Data Analytics” The following proposal demonstrates how the new applied baccalaureate degree in Data Analytics supports the college’s mission and goals; addresses the goals of the state’s master plan for education; meets student and employer demand; addresses a skills gap, and offers general information on the new curriculum. Relationship to institutional role, mission and program priorities Bellevue College requires that every new program align to its mission, which states: Bellevue College is a student-­‐centered, comprehensive and innovative college, committed to teaching excellence, that advances the life-­‐long educational development of its students while strengthening the economic, social and 2 http://www.indeed.com/jobtrends?q=data+analytics&l= 09.26.12 Bellevue College statement of need: BAS in Data Analytics 5 cultural life of its diverse community. The college promotes student success by providing high-­‐quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region. (Approved by Board of Trustees, June 11, 2008.) Developing baccalaureate degrees is a fully integrated component of Bellevue College’s strategic planning. “Applied Baccalaureate Development” is a president’s cabinet-­‐level priority, with goals assessed annually. Baccalaureate degrees are developed through careful consideration of the college’s strengths, strategic enrollment goals, workforce needs, community demand, and sustainability of each proposed degree. In addition to continuing education, certificates, professional/technical degrees and transfer degrees, baccalaureate degrees are a means through which Bellevue College provides the level of education required by local employers and citizens. As the entry level criterion shifts from a 2-­‐year to a 4-­‐year degree in multiple fields, BC assesses the need for applied bachelor’s degrees to meet demand for highly skilled employees, and to ensure that our area residents will have access to the education they need to succeed in their chosen fields. In 2009, Bellevue College was granted accreditation by the Northwest Commission of Colleges and Universities (NWCCU) to offer baccalaureate degrees. The college currently offers three bachelor’s degrees: BAS in Radiation and Imaging Sciences, BAS in Healthcare Technology and Management, and BAA in Interior Design; two additional degrees, in Nursing and Information Systems and Technology, have been approved at the state level and NWCCU approval is pending. Baccalaureate degrees play an important role in Bellevue College’s commitment to provide “high quality, flexible, accessible education programs” and to strengthen “the economic…. life of its diverse community.” This degree proposal is a direct outcome of community need for programs that strengthen the economic life of our region. Bellevue College began exploring local need for a data analytics degree in response to comments and requests from local employers in a wide range of industries, including http://www.burlingtonfreepress.com/article/2 general business, healthcare, information technology, 0121002/BUSINESS05/121002016/In-­‐tech-­‐ jobs-­‐market-­‐data-­‐analysis-­‐ and the sciences. In March 2012, when the college tops?odyssey=nav|head&nclick_check=1 convened an employer focus group for an applied baccalaureate degree in information systems and technology, it rapidly became clear that an entire degree could be devoted to business data analysis, in addition to the degree planned for IT. Within analytics, healthcare analytics is a huge industry of its own. A course in healthcare analytics has already been integrated into Bellevue College’s Bachelor of Applied Science in Healthcare Technology A recent McKinsey Global Institute study called data analytics "the next frontier for innovation, competition and productivity." Bellevue College statement of need: BAS in Data Analytics 6 and Management with a concentration in Healthcare Information Technology, and this may be expanded into an upper division concentration in the future. In the sciences, the need to analyze growing datasets and translate them into narrative and visuals that the lay public can understand is growing as ever-­‐large datasets accumulate. Puget Sound Energy has already asked the college for interns from the data analytics program! Data analytics spans multiple disciplines, including business, communications, graphic arts, information technology, mathematics and statistics. Similarly, the proposed BAS in Data Analytics is a natural extension of work already underway in multiple areas in which the college has existing strengths and knowledge bases. Bellevue College has implemented innovative informatics projects and curricula through the Life Science Informatics Center since 2004. The Institute for Business and Information Technology (IBIT) anticipated an emerging need for analysts and has offered Business Intelligence courses and certificates since 2005. The college’s professional/technical degree in Sustainable Business, implemented in 2010, includes courses on Sustainable Business Analysis and the Economics of Sustainable Business. The “triple bottom line”, a concept that emerged from sustainable business and considers social and ecological profits and losses, as well as economic ones, has rapidly become a consideration in “traditional” companies, and has led to its own sets of data.3 This BAS in Data Analytics will build on the college’s expertise in applied business, business intelligence, informatics, and math and science education to provide an outstanding educational choice for students interested in a rapidly growing field. The Bachelor of Applied Science in Data Analytics I love data and I have been meets the expressed needs of community college struggling with a degree students seeking access to a bachelor’s degree. The program that would enable me to take large data sets program advances the life-­‐long educational and turn it into something development of its students by offering a seamless useful. I have looked at educational path that will also provide new career and applied math, computer career advancement opportunities to individuals with science and Health technical associate degrees in business management, Informatics so anything that sustainable business, and information technology with could bring all these areas a database or business intelligence focus. together is a big plus in my book. Student comment on survey The proposed new program supports the college’s mission of providing high-­‐quality, flexible educational programs and services that are academically, geographically, and financially accessible. Many courses will be offered in hybrid format and some will be available online, adding flexibility for students with busy schedules. Tuition set at the regional baccalaureate rate means this degree will be more affordable for students than many other options. 3 http://www.johnelkington.com/activities/ideas.asp 10.18.12 Bellevue College statement of need: BAS in Data Analytics 7 Support of statewide strategic plans The BAS in Data Analytics supports the goals outlined in the State Board for Community and Technical Colleges (SBCTC) Mission Study and the Higher Education Coordinating Board (HECB) Strategic Master Plan for Higher Education. Both plans identify strategies to increase the number of baccalaureate educated adults as a means to strengthen the economy and serve workforce needs for more highly educated “locally grown” workers that will: Strengthen state and local economies by meeting the demands for a well-­‐ educated and skilled workforce; Achieve increased educational attainment for all residents across the state; Use technology, collaboration and innovation to meet the demands of the economy and improve student success. Employer and community demand Bellevue’s Unique Position Bellevue College is located within the Bellevue city limits on the central east side of Lake Washington. The land around Puget Sound is the most highly and densely populated area of Washington State, home to more than 50% of the state’s population and four cities of over 100,000 within a 30 mile radius of main campus: Bellevue (124,798), Everett (103,019), Seattle (608,660) and Tacoma (198,397).4 Bellevue College’s location . east .of Lake Washington, surrounded by technology companies and a growing population, makes it an excellent location for a new applied bachelor’s degree in data analytics, which will expand the menu of certificates and two-­‐ year degrees available through the college. Labor Market Data Until very recently, analyses of large datasets were done primarily by researchers and statisticians using complex algorithms, first by hand and then on computers running analytical software. In just the past few years, analytical tools have become far more intuitive and more widely available, providing increased access to data across a wide range of disciplines and industries. While these tools are simpler to use than previous tools, individuals still need theoretical knowledge and skills to use them correctly and to their full potential. Based on local job postings and an employer survey, data analytics positions at the baccalaureate level are becoming widespread5; in the past, when tools 4 http://2010.census.gov/2010census/data/ 04.12.12 5 See Tables I and II, below Bellevue College statement of need: BAS in Data Analytics 8 were more complex, those seeking jobs in data analytics needed a master’s or doctoral degree. Because data analytics is a rapidly emerging field, typical employment projection data sets do not illustrate the full extent of demand, as the bureau of labor statistics does not track the category “data analyst.” Bellevue College used several different tools and datasets to capture a more complete picture of demand. The college assessed current and projected employer demand for similar roles through: analysis of local and regional employment and occupation data for related occupations, such as database analyst and market research analyst; interviewing representatives from six companies that employ data analysts who work with large datasets; conducting an employer survey; analyzing employment opportunities through www.indeed.com; querying professional organizations; utilizing social networking tools, facilitating a focus group. Currently, Washington state labor market data indicate that numerous job categories that involve extensive data analysis are in demand, i.e., growing at faster than average rates, including those illustrated in Table II below. Table II: Demand Data for King County Data Analysis Occupations Demand SOC# Occupation title Demand 151061 Database Administrator Demand 193021 Market Research Analyst and Marketing Specialist Demand 152041 Statistician Demand 131111 Management Analyst Table III, which follows, illustrates employment growth in related occupations, for King County as predicted by the Washington Department of Employment Security.6 6 https://fortress.wa.gov/esd/employmentdata/reports-­‐publications/occupational-­‐reports/employment-­‐ projections 09.18.12 Bellevue College statement of need: BAS in Data Analytics 9 Table III: Long Term Employment Projections King County TITLE Database 151061 Administrators Market Research Analysts & Marketing 131161 Specialists 152041 Statisticians 131111 Management Analysts Total Employment Avg. Annual Open-Growth 20152020 Avg. Annual Total Open 20152020 Est. Emp. 2015 Est. Emp. 2020 Avg. Annual Growth 2010-2015 Avg. Annual Growth 20152020 1,774 1,928 2.6% 1.7% 31 65 9,120 444 10,566 21,904 10,541 484 11,513 24,466 3.6% 1.9% 2.3% N/A 2.9% 1.7% 1.7% N/A 284 8 189 512 548 52 390 1,055 Since “data analytics” is not an employment category currently tracked by the Bureau of Labor Statistics, we used the closest comparisons of a database administrator (lower level skills) and a market research analyst (less mathematical and statistical analysis skill) as comparison jobs. The Bureau of Labor Statistics classifies database administrators and market research analysts as Job Zone 4, for which a bachelor’s degree is typically required.7 Statisticians are categorized as Job Zone 5, typically graduate degree; however, 30% of statisticians hold the baccalaureate degree with no additional formal education.8 The job of data analyst as become one of the most important positions in many companies and the need for highly qualified people will continue to grow at a rapid pace. The corporate IT environment is undergoing fundamental changes primarily driven by the expanding needs of digital marketing and social customer relationship management. The data analyst’s reports have become a primary view of the customer at the highest executive levels. Employer comment on survey Because data analytics, particularly in relationship to extremely large datasets, is a rapidly emerging field, there are currently no bachelor’s degrees designed around the combination of knowledge and skills most appropriate for the person who wants a career in data analysis. Four-­‐year degree programs in business, economics, computer science and statistics are available in Puget Sound; however, these degrees have not been designed to prepare a data analyst for employment, and they do not bring together the specific knowledge, skills and experience desired by employers wanting to hire a data analyst. 4 http://www.onetonline.org/link/summary/15-­‐1141.00; http://www.onetonline.org/link/summary/13-­‐ 1161.00 09.18.12 8 http://www.onetonline.org/link/summary/15-­‐2041.00#JobZone 09.18.12 Bellevue College statement of need: BAS in Data Analytics 10 Local employer position postings for data analysts typically list specific skills required for the position, as well as analytics tools they’d like new hires to have used. Position postings also typically include a list of the types of degrees an employer will consider for a given position. Employers are casting a wide net into disciplines in which they think individuals could learn the skills required for data analytics roles. The wide net that employers are casting in an effort to find individuals with the skills they desire is evidenced both by the range of degrees listed on position postings and meta-­‐comments such as “preferably in quantitative, technical field” and “in analytical discipline.” Table IV below shows skills required, degrees considered and typical job duties in a comparison of sixteen analytics jobs posted in Bellevue and Seattle in August 2012. Table IV: Desired Tools, Education and Duties Software skills MS Excel, MS Access SQL, MS SQL Data Visualization (Tableau, Spotfire, etc.) Education -­‐ level and type Bachelors Bachelor of Science Bachelors -­‐ Business/economics/math/technical field or related discipline preferred Bachelors or masters in analytical discipline -­‐ Statistics, Economics, Engineering, Computer Science, Marketing, Business, etc. Statistical skills and software use (R, SAS, SPSS) Bachelors in quantitative field -­‐ mathematics, statistics, computer science or similar Web analytics tools (IBM coremetrics, Google) BS/MS, preferably in quantitative, technical field (math, science, engineering, etc.) Big data (Hadoop, BigQuery, etc.) Typical Job Duties from bachelor’s level analytics position Build predictive models and conduct predictive analytics to enhance marketing campaign efficiency and performance. Mine and analyze customer-­‐related data to identify meaningful patterns and answer critical questions that will help improve marketing and customer-­‐relation effectiveness. Create analyses and what-­‐if scenarios to help quantify challenging business decisions & likely outcomes. Provide consulting assistance to client teams. Understand their business. Make recommendations related to customer treatment & program strategies in line with long-­‐term corporate goals. Communicate key findings & conclusions in meaningful ways and appropriate to audience level, from business unit managers to senior management. Work collaboratively with other business units to optimize learning across marketing units. Lead intra-­‐ and cross-­‐departmental teams as necessary. Bellevue College statement of need: BAS in Data Analytics 11 One of the ways Bellevue College evaluated local need for data analysts was through an advanced search on www.indeed.com. Indeed.com is a web-­‐crawling jobs aggregator that pulls jobs from hundreds of online sources, including company websites, newspapers, online job boards, industry-­‐specific recruiter postings, etc. The advanced search capabilities on indeed.com allow users to refine search data by salary, location, keywords, and date of posting. Current local searches on indeed.com show numerous in-­‐demand jobs that would be good fits for graduates of Bellevue’s BAS in Data Analytics. Advanced job searches on indeed.com were done by keyword categories and restricted to jobs located within 25 miles of Bellevue and posted within last 15 days of the search. Jobs from staffing agencies were excluded. This typical week shows more than 200 jobs in these keyword categories and circumscribed location. Keywords used focused on the baccalaureate level openings and particular skill sets that will be acquired in the data analytics degree. Table V, below, shows a sampling of available jobs most closely tied to the degree – there are additional jobs that would also be well suited to data analytics graduates.9 Table V: Baccalaureate Level Data Analytics Jobs in Bellevue Area – October 2012 Keywords New fulltime jobs past 15 days Typical job titles Data Analytics, Bachelor 80 Information Analyst, Analytics Manager, Data Modeling Analyst Business Intelligence, Bachelor 168 Business Intelligence Analyst, Business Systems Analyst Total Jobs 248 Input from local employers In order to assess the local market for data analysts at the bachelor degree level, in addition to research on job postings, Bellevue College conducted initial in-­‐depth interviews with six employers, convened a focus group, and distributed an employer survey.10 The initial interviews with employers were done to determine if there was local need for a degree in data analytics, and if so, how broad or narrow the focus of the degree should be. In-­‐depth interviews were done with six employers during June and July. Employers included a sustainability consulting firm, a utility company, a federal 9 www.indeed.com 10.03.2012 10 See Appendix A for full employer survey results. Bellevue College statement of need: BAS in Data Analytics 12 government scientific organization, the state department of ecology, and a local health management organization. A clear and common theme from all of these varied employers was that the need for data analysts was growing. All of the companies (including the consulting firm, which was speaking in reference to its clients) were moving from adding analytics duties to the job descriptions of current employees to creating new positions dedicated to data analytics. All the employers noted that the job was becoming too large to be added piecemeal to existing positions. On September 27, 2012, the college convened an industry expert focus group to provide guidance to the college’s initiatives around data analytics, including a Department of Labor grant focused on Healthcare Information Technology and the proposed applied bachelor’s degree in data analytics. Group members included Vice-­‐Presidents, CEOs, Analytics Directors and Senior Consultants from numerous analytics consulting groups, the chief information officer from a large healthcare organization, and a former director of quality assurance for Harborview Medical Center. The focus group participants identified several key skills they’d like graduates of a BAS in data analytics to have, including: the ability not only to extract, transform and load data, but the ability to ask questions and look for patterns; the ability to perceive patterns in data and derive meaningful and relevant information; hands-­‐on experience with data-­‐analysis tools, and the ability to generalize learning from one tool to other similar tools; ability to transform data into graphics and other visual forms accessible to a lay audience; understanding of descriptive and predictive statistics and statistical significance; practical experience managing projects; the ability to communicate and illustrate complex concepts to a wide range of stakeholders within an organization; understanding of and ability to use the language of the industry; understanding of the regulations of the industry; understanding of the ethics of the industry.11 Finally, the college conducted an employer survey of local companies that employ data analytics professionals.12 The companies that responded were of various sizes and had different business foci. However, of particular note in the survey responses was the difference between the number of data analysts currently employed by respondents 11 While the panelists were discussing the language, regulations and ethics within healthcare, these skills have also surfaced in our interviews of experts in other fields that use analytics, such as ecology, environmental science, and business, and thus can be considered general. 12 See Appendix A for complete employer survey results Bellevue College statement of need: BAS in Data Analytics 13 and the projected number that would be employed in five years. Table VI below shows the current number of employees and estimates of the numbers each organization would employ in five years. Table VI: Data Analytics positions: Current and Future 9 8 7 6 5 2012 4 2017 3 2 1 0 None 9 or fewer 10 to 25 26 to 50 50 or more When asked if they had experienced problems finding data analytics professionals with the bachelor’s degree to fill their employment needs, 70% of question respondents stated that they had experienced problems “frequently” or “sometimes”, with 30% of question respondents choosing “frequently” and 40% choosing “sometimes”.13 When asked why they experience difficulty hiring data analysts, respondents stated the following reasons: Analytics is a fairly unique skillset, requiring general business acumen as well as technical ability. Most degree programs don't integrate the business training with technical rigor. For example, not many BBA's graduate with SQL knowledge. They [analysts] don’t exist in this area. [Company is] having to recruit from Chicago or teach bachelors [sic] how to be a data scientist. Ninety-­‐five percent of respondents agreed that an applied baccalaureate program in Data Analytics would benefit their organization. Several respondents to the employer survey are interested in future participation in curriculum development; they will be consulted as the college moves into the next phase of developing detailed program and 13 See appendix A for complete employer survey results Bellevue College statement of need: BAS in Data Analytics 14 course outcomes. Conclusions from Labor Market and Employer Data Based on local advertising, employer interviews, Bureau of Labor Statistics classification of comparison jobs, focus group, and survey, it is clear that the entry-­‐level credential for data analytics jobs is now a 4-­‐year degree. Given the labor market predictions for related fields and the large number of jobs advertised, there appears to be a current and future need for analytics professionals, particularly those who have the specific knowledge and skills employers desire. Because data analytics is an emerging field, there are no 4-­‐year degree graduates trained specifically for the unique set of knowledge and skills desired by employers, and employers cast a wide net into analytical fields with the hope of catching appropriate employees. It is worth mentioning here that local employers are very interested in the degree; one employer has already specifically requested interns as soon as they are available. Another requested an entire intern “team”. Bellevue College’s proposed Data Analytics degree will bring together multiple disciplines to provide the set of knowledge and skills employers seek. As noted, existing degrees in data analytics have traditionally been offered at the master’s level or above. As the tools for data analysis have become easier to use, they can be made accessible to a wide range of professionals, not just to data scientists. The degree will provide a pathway to the baccalaureate for students with two-­‐year technical degrees in accounting, business management, marketing, and some IT foci, such as business intelligence, database administration and programming. It will also provide an opportunity for individuals who have been working as data analysts but do not have a bachelor’s degree the opportunity to earn that credential while simultaneously broadening and deepening their skills. Collaborating to Meet Growing Need Representatives from Bellevue College conferred with Dr. Leo Irakliotis, National Director of Western Governors University’s College of Information Technology, to discuss the proposed Data Analytics degree. Dr. Irakliotis expressed his support of Bellevue College developing the degree, and suggested the development of an articulation agreement into current and future masters programs offered by WGU. When detailed curriculum has been developed, this conversation will progress to concrete discussion of pathways beyond the baccalaureate for Data Analytics graduates. Strong foundation built on existing programs The bachelor of applied science in data analytics will be built on the strong foundation created by Bellevue College’s Business Management, Sustainable Business and Information Technology programs and projects. Bellevue College statement of need: BAS in Data Analytics 15 Students will be entering the program from two types of associate degree programs: information technology, particularly database administration/business intelligence, or business management, with or without the focus on sustainability. Depending on which technical associate degree a student has earned, he or she will begin the baccalaureate degree acquiring knowledge and skill from the other discipline. Information Technology degree holders associate will focus on business, while business associate degrees holders will focus on IT. Following the first two quarters, the two groups will come together to focus on analytics and complete general education requirements. Strong information technology programs Bellevue College has been offering information technology programs and degrees since the 1970s. Parallel with sweeping changes within IT, programs have changed significantly over the past forty years. Currently, Bellevue College offers two information technology associate’s degree programs: Information Systems and Network Services & Computing Systems. Information Systems focuses on software development, databases and analytics while Network Services & Computing Systems focuses on hardware, operating systems, security and networking. The Information Systems associate’s degree with a database administration or business intelligence concentration is the relevant feeder for the proposed BAS in Data Analytics. Students who enter the BAS in data analytics with this degree will begin their baccalaureate program with courses in general and sustainable business. Strong business and sustainable business programs Bellevue College’s Business Management degree provides a strong foundation of applied business skills, with options for students to add certificates in entrepreneurship and/or project management. Learners with an interest in sustainable business may choose an associate degree in sustainable business practices with an emphasis in management or design. Students who enter the BAS in data analytics with applied business degrees will begin their baccalaureate program with courses in database development and business intelligence. Bellevue College launched a new applied bachelor’s degree in Healthcare Technology and Management, with a focus on Healthcare Information Technology, in fall 2012. The college will also launch an applied bachelor’s degree in Information Systems and Technology in fall 2013. Some of 300 and 400 level courses from these degrees may be appropriate electives for students in the proposed Data Analytics baccalaureate degree. Enrollment in professional/technical feeder programs is outlined in Table VII, which follows. Bellevue College statement of need: BAS in Data Analytics 16 Table VII: Feeder Program Enrollment 2007-­‐20121 2007-­‐08 2008-­‐09 2009-­‐10 2010-­‐11 2011-­‐12 Grand Total FTES 65.7 133.6 198.1 183.5 192.5 773.4 Enrollment 701 1,312 1,901 1,699 1,757 7,370 Headcount Certificate 290 427 574 581 627 2,499 22 42 66 72 51 253 Associate degree 21 18 26 63 46 174 The new BAS in Data Analytics will include many new courses. While the majority of curriculum at the 300 and 400 level will be new, some upper division general education courses created for other applied bachelor’s degrees will be utilized. An example of such a course would be Economics or Ethics. Student demand Bellevue College surveyed students enrolled in database and business intelligence programs, business marketing, business management, and sustainable business programs, as well as students enrolled in some computer science courses focused on analytics, and students in economics and statistics courses. Programs chosen were two-­‐ year professional/technical feeder programs for the degree. In addition, we surveyed students taking select computer science, economics and statistics classes because similar classes would be offered in the degree and students interested in analysis might be taking those classes. The student survey received 165 responses, all from students currently attending Bellevue College. Just over 40% of students surveyed (N=163 for this question) stated that they had heard of Business Data Analytics or knew what it was. When asked if they would pursue a degree in Business Data Analytics at Bellevue College, approximately 80% of students were potentially interested. Twenty-­‐six percent of students said “Yes” (N=36 of 140) to pursuing the degree and fifty-­‐two percent said “Maybe” (N=73 of 140). Table VIII: Student Interest Response Detail If BC offered a bachelor’s degree in data analytics, would you consider participating? Response Distribution (N=140) YES MAYBE 36/26% 73/52% Bellevue College statement of need: BAS in Data Analytics NO 31/22% 17 Student survey respondents indicated that affordability and the opportunity to be employed in a well-­‐paying profession were among their most important reasons for considering this degree. When asked to provide information about benefits a bachelor’s degree in data analytics might provide them, in comparison with an associate’s degree, 92 students provided specific statements. Table IX, below, outlines the most common reasons students gave to pursue the degree, as well as representative comments in areas brought up most frequently, including affordability, ability to earn a good living and increased employment opportunities. Table IX: Student-­‐identified Benefits of Baccalaureate in Data Analytics Response content -­‐Q10 Number14 Comments -­‐Q11 Ability to earn a good living 97% (N=132 of 138) Increased income potential Increased salary Affordability 92% (N=127 of 137) Affordable price …more affordable than degree at other universities Increased employment opportunities 95% (N=138 of 139) … would open up a broad range of job opportunities Having a technical degree opens more doors then [sic] a generic BA Data Analytics is an emerging field, and most of the students receiving the survey did not know that Bellevue College was considering an applied degree in this field. Given the combination of an emerging field with students learning for the first time about the proposed degree through the survey, we consider these results to indicate a strong student interest. Data Analytics degree addresses unmet student needs Current community college students: The technical-­‐associate pathway into this degree will provide graduates with professional/technical associate degrees in business, sustainable business and some information-­‐technology degrees with a unique educational option. There is currently no bachelor’s level degree in data analytics in Washington state, and similar programs are still rare nationwide, as data analytics skills have traditionally been taught in graduate programs. It [this degree] would help satisfy both my science and business interest and would gear me for the analytical business aspect of science. Comment on student survey. James Madison University in Virginia initiated a bachelor’s program in intelligence analysis in 2007.15 This program is of note because 1) it is at the baccalaureate level and 14 N is not unique: students rated six potential influences, see Appendix B for full student survey results 15 http://ia.jmu.edu/ 10.03.12 Bellevue College statement of need: BAS in Data Analytics 18 2) it is taught in the department of integrated science and technology, emphasizing the discipline-­‐spanning nature of data analysis. However, this program prepares students for intelligence jobs in national security or private intelligence, and thus has a different emphasis than Bellevue College’s proposed program in general business analytics. Most students with professional-­‐technical associate degrees who are interested in a bachelor’s degree have limited university options in Washington state. Central Washington University offers a management degree to graduates with technical associate degrees. This option is completely online but does not offer data analytics.16 Western Governors University offers flexible online baccalaureate degrees in Business and Information Technology, but none of these degrees have a focus in data analytics. Bellevue College’s new bachelor’s degree in data analytics, which will be delivered through a hybrid low-­‐residency model, will augment the knowledge students have gained through their associate degrees and will provide a solid foundation in general education and advanced skills targeted to the specific needs of the data analytics workforce. The University of Washington offers degrees in Computer Science at the Seattle campus and at UW-­‐B and UW-­‐T. These degrees are an excellent fit for students interested in computer science, particularly those who want to do programming; however, they do not provide a transfer pathway for students completing technical associate degrees, nor do they focus on data analysis.17 The new applied bachelor’s degree program will increase the number of overall bachelor’s degree holders in the state who fill critical jobs by serving professional and technical associate degree holders who are otherwise limited in pursuing a bachelor’s degree. It will also provide opportunities to place-­‐bound students interested in a career in data analytics. We project that the program will be at full capacity within four years of the initial year of operation, and that the proposed BAS in Data Analytics will produce a minimum of 30 graduates each year to help meet projected high growth and high vacancy rates. Maximizing state resources: Data Analytics degree adds new option Bellevue College’s proposed bachelor of applied science in data analytics will provide students the opportunity to earn an affordable bachelor’s degree focused on the knowledge and technical skills employers are seeking. 16 http://www.cwu.edu/~avpugrad/OnlineLearning/programs.php#bas_itam-­‐spec 04.09.12 17 http://www.cs.washington.edu/prospective_students/undergrad/admissions/upper_division 04.09.12 Bellevue College statement of need: BAS in Data Analytics 19 The degree is being designed with working adults in mind. The majority of classes will be offered in hybrid format to maximize flexibility in scheduling and access for placebound and/or working students. In addition to providing access and convenience for students, online classes allow more efficient use of resources such as classroom space, allowing more students to be served without requiring as many physical resources. As previously noted, students will have access to upper division elective and general education courses developed for baccalaureate degrees already offered at Bellevue College. Students will have increased choices, and previously developed curriculum will be more broadly utilized, creating cost efficiencies in program development. Bellevue College will be offering this degree on a self-­‐support model, thus further maximizing limited state resources. Opportunities for collaboration Bellevue College works closely with our CTC system partner colleges to provide smooth transitions for two-­‐year technical degree graduates who wish to enter a baccalaureate program. During the next year, as we establish and finalize curriculum, we plan to develop articulation agreements with system colleges so that students graduating from IT and business programs who wish to go on to the baccalaureate will have a clear pathway into the Data Analytics degree. Bellevue College has worked with University of Washington and other colleges and universities to ensure that students who complete the college’s existing applied baccalaureate degrees have options to continue to graduate school if they want to pursue further education. We plan to establish similar connections/opportunities for students who graduate in this field. Bellevue College is currently working with California State University East Bay and University of San Francisco on the BAS-­‐MS transition and a pathway to graduate school for graduates with the BAS in Data Analytics. As previously outlined in this document, Bellevue College representatives have had initial discussions with Western Governors University to ensure that graduates of the proposed Data Analytics degree who wish to continue to the master’s level will have appropriate accessible options. We will continue these discussions as we prepare the full program proposal for review. Similar programs / Unique aspects of proposed program As noted throughout this proposal, Bellevue College’s Bachelor of Applied Science in Data Analytics is a unique program developed to meet the interdisciplinary needs of an emerging profession. There are no existing programs designed to educate and train data analytics professionals; employers seeking to hire a data analyst typically express a preference for existing degrees with a strong analytical component, such as Bellevue College statement of need: BAS in Data Analytics 20 mathematics or computer science. One program with some similarities to Bellevue’s proposed Data Analytics degree is the University of Washington’s Bachelor of Science in Informatics. Both degrees require students to have a strong understanding of applied statistics, and both emphasize understanding and use of data management systems. Beyond these shared similarities, the two degrees diverge. The Bachelor of Science in Informatics at UW is more focused on theory than on application, and goes deeply into computer science algorithms and information security. Bellevue College’s proposed Data Analytics degree, as an applied degree, focuses more on application of analysis tools and interpretation of results. The BS in Informatics is also not a degree option for students with a two-­‐year professional/technical degree; rather, it’s a good transfer fit for students who have completed a transfer degree. Bellevue College’s proposed Bachelor of Applied Science in Data Analytics will help meet the rapidly emerging need for data analytics professionals. This unique degree program will be the first of its kind in Washington state. Conclusion Bellevue College looks forward to speaking with SBCTC system trustees about our plans for an applied baccalaureate in Data Analytics. We are excited about this opportunity to build on our strong business and information technology projects, partnerships with businesses, and associate degree programs. The BAS in Data Analytics will provide a new option for holders of technical associate degrees; meet transfer needs of community college students at BC and other systems colleges, and be tailored specifically to meet the unique employer needs of the Puget Sound region. Bellevue College statement of need: BAS in Data Analytics 21 Tab 4 Attachment D Application to the State Board for Community and Technical Colleges for a Bachelor of Applied Science Degree in International Business Submitted by North Seattle Community College Table of Contents 3 Introduction……………………………………………………………………………………………………………………… 3 1. Relationship to institutional role, mission, and program practices………………………………. 4 2. Support of the statewide strategic plans……………………………………………………………………… 6 3. Employer/community demand for graduates with baccalaureate level of education proposed in the program……………………………………………………………………………………………. 6 4. Applied baccalaureate program builds from existing professional and technical degree program offered by the institution………………………………………………………….....…. 9 5. Student demand for program within service area……………………………………………………….. 10 6. Efforts to maximize state resources to serve place-bound students………………………..... 12 Appendix 1: IB Outcomes…….………………………………………………………………………………………….. 15 Appendix 2: Education Levels by Washington State Residents…………………………………….….. 17 Appendix 3: Student surveys…………………………………………………………………………………………... 19 Appendix 4: International Business Companies/Organizations Interviewed and Summaries of their responses…………………………………………………………………………………….……. 33 Appendix 5: Business Technical Advisory Meeting Minutes from September 2012 Electronic Voting and Minutes from the May10, 2012 Meeting………………………………………. 53 Appendix 6: Workforce Education Advisory Committee Endorsement Letter and Roster ……………………………………………………………………………………………………………………… 57 Introduction North Seattle Community College is proposing to join its sister colleges, South Seattle and Seattle Central, in offering a Bachelor of Applied Science (BAS) Degree. If provisionally approved by the Northwest Commission on Colleges and Universities and the State Board for Community and Technical Colleges, North Seattle will begin to offer a BAS degree in International Business (IB) for the 2013 -2014 academic year. The college will start with a cohort of twenty-five students who will take thirty upper division credits that year and then take thirty more upper division credits the following year, graduating with an IB degree in the spring of 2015. The courses will be taught by highly qualified faculty in a variety of delivery modes – grounded, hybrid and fully on line. Why international business? It has been well documented that Washington is the most trade-dependent state in the country. Roughly one in three jobs in the state is directly or indirectly related to trade. With 8,000 companies currently involved in exporting, the state is the largest exporter per capita. Approximately 4% of Washington companies export; the average state only has 1%.1 While eastern Washington leads in exporting agricultural products, the greater Seattle area generates three-fourths of all exported goods and services in the state with major employers like Boeing, Microsoft and Amazon in Seattle as well as scores of import-export companies.2 The Ports of Seattle and Tacoma combine to represent the third largest shipping hub in the nation and Sea-Tac Airport is one of the busiest when cargo is included.3 On top of this, there has been increasing emphasis on international trade on both the state and federal level. In 2010 Governor Chris Gregoire put into effect a new state export trade initiative designed to increase the state’s exports and create new opportunities for businesses to create jobs based on international trade. This was part of President Obama’s plan to double the nation’s exports by 2015. In fact, the Governor hopes to increase the number of Washington state companies exporting by 30 percent and help 5,000 Washington businesses achieve $600 million in new export sales.4 Given these facts, it is almost shocking that there are no public institutions of higher learning that are currently granting baccalaureate degrees in international business, and that only two private universities - City University and Seattle University - offer such a degree. The labor market analysis that is delineated in Section 3 demonstrates that there is a real gap between locally trained and educated workers and demand. In 2010 there were 1,299 job openings in international business, trade and commerce in the Puget Sound region. The combination of Seattle University and City University students who completed the degree that year equaled 39. If the community colleges that granted associate degrees in international business related fields that year are added, the number increased to only 57. The fact that roughly one third of the 1,299 job openings preferred a baccalaureate level degree illustrates the problem: either those jobs are being left unfilled or the companies are hiring their employees from out of state. In addition to labor market analysis, the college interviewed twelve representatives from the international business community about North’s proposed degree. Included in these twelve were international sales managers, human resource specialists, CEO’s, and recruiters. Their input has been essential and will continue to be needed as program staff develops and refines the curriculum and internship opportunities. Their interest and enthusiasm for what the college is proposing underscores the need for the program and is further explained in Section 6. The IB degree is built on two of the strongest programs at the college: business and accounting. Many students in these pathways are working toward what would traditionally be a terminal degree. When the number of completers in these two programs is added to the number of students who took 200-level business and accounting courses (indicating a serious interest in business and finance) in the Seattle District over the last four years, the total equals 2,620 students. Clearly, this is a large pool of students from which to draw. The college surveyed business and accounting students this spring and summer at North and the results confirmed the interest in the degree. This is demonstrated in Section 5. Similarly, almost every community college in the region offers business 1 www.governor.wa.gov/news/newsview June22, 2010 www.seattletradealliance.com/aboutSEA 3 Century Agenda. www.portseattle.org/about/commission/pages/ 4 www.governor.wa.gov/news/newsview june 22, 2010 2 4 and accounting programs with non-transfer associate degrees. These students might also be interested in the degree and North Seattle will work with its sister colleges to promote the IB pathway through articulation agreements. North Seattle is also working with the University of Washington’s Foster School of Business on the IB degree. IB Program staff met with the Program Advisor for their Certificate in International Studies in Business, representatives from the school’s Global Business Center, and the Associate Dean for Undergraduate Programs. They will be helping the college as it further develops the program. The college has also established a relationship with representatives from the Albers School of Business at Seattle University. Program staff met with the Dean, Associate Dean, and the Associate Dean for Graduate Programs. They will also be assisting in the evaluation of the degree. Both institutions assured North that IB graduates would receive equal consideration and would be competitive if the students applied to their respective master’s (MBA) programs upon graduation. In conclusion, the college is confident that it has done the essential foundation work to offer the IB degree in the fall of 2013. The following document lays out in detail how the new degree fits in with the mission and goals of North Seattle and how the degree supports the Mission Study of the SBCTC. It further gives detailed labor market analysis of the gap between the supply of potential employees and the demand for four-year graduates by the international business community. The document demonstrates the strength of the business and accounting programs at North Seattle and the Seattle District from which the degree will build and the corresponding interest of those students in an International Business Baccalaureate degree (IB) . And finally, this document provides ample proof that the college is collaborating with the international business community in putting the curriculum together and is working with other community colleges in the Puget Sound corridor, as well as the University of Washington and Seattle University, to provide a career pathway that will lead to well-paying jobs. 1. Relationship to Institutional Role, Mission, and Program Priorities The Seattle District Board of Trustees, the President’s Executive Team, the Board of Trustees, the Instructional Council, and the faculty-driven Curriculum and Academic Standards Committee (CAS) strongly support the development of the Bachelor of Applied Science Degree in International Business (IB) degree because it fits so well with North Seattle’s core mission and values and is a logical step in providing North Seattle students with a career pathway that will lead to employment in a growing economic sector critical to Washington State. Mission: North Seattle Community College is committed to changing lives through education. We achieve our mission by: • • • Offering comprehensive educational opportunities Creating a highly supportive learning environment Engaging in effective and enduring partnerships The IB degree will give students new educational opportunities beyond the Associate degree. The IB will support the college in its continuing efforts to create partnerships with business and industry, giving companies the opportunity to help shape the curriculum of the program, hire interns, and eventually hire qualified graduates. Vision: North Seattle Community College is a progressive educational resource, actively engaged with its community, and known for its innovation and responsiveness The IB degree is a response to the needs of the Puget Sound region for trained workers in international business, trade and commerce. Values: In promoting continuous learning and growth, we practice: Caring, Collaboration, Diversity, Innovation, Integrity, Quality. 5 To develop and maintain the IB degree there has been and must be collaboration with the international business sector and with other community colleges in Puget Sound that will send students to the program. In addition, there will be articulation with other four year and graduate programs in international business. A hallmark of the IB degree will be its stress on understanding how to do business in other countries, as well as how to be culturally competent and sensitive to the diversity of business practices, culture, and language. A community college offering a baccalaureate degree is an important educational innovation that will better serve our students. The pathway to a baccalaureate degree did not exist before at North, nor did international business, trade and commerce employers in the Seattle area have enough potential employees who were locally trained to this extent; they had to look elsewhere to find them. Core Themes: Advancing Student Success, Excelling in Teaching and Learning, Building Community The IB is in direct alignment with the three Core Themes of the institution: • Advancing Student Success – the four-year degree will give community college students a more accessible opportunity to pursue an advanced degree with the same care and concern about student retention that current North Seattle students enjoy. • Excelling in Teaching and Learning – the IB will build on the college’s strong business and accounting programs and give faculty the ability to develop and implement the more rigorous 300 and 400-level classes, which in turn will inform the rigor of their 100 and 200-level courses. The regular assessment of course, program and degree outcomes will take on even more importance and relevance with students and faculty with North now playing the role of the baccalaureate institution as well as the “feeder” college. • Building Community –The degree requires the college to continue its drive to form local and global partnerships because local international business employers will play a key role in the creation and the delivery of the degree. These companies include large global companies like UPS and Boeing as well as smaller global companies like Red Arrow Logistics and a host of other companies throughout the Puget Sound region. Essential Learning Outcomes: Knowledge, Intellectual and Practical Skills (including intercultural knowledge and competence), Personal and Social Responsibility and Integrative and Applied Learning. Similarly, the IB degree will embody the Essential Learning Outcomes in its rigorous curriculum and supportive educational activities with a special emphasis on intercultural knowledge and competence. An added feature of the IB degree is the fact that students who are not enrolled in the program will see students taking classes and being successful at the junior and senior level. Students who are the first in their families to attend college, students who are starting out in precollege classes and adult basic education, and students who think a transfer degree is something unattainable will be able to observe and rub shoulders with those who have succeeded in getting their Associate degree and are now taking the next step. This is a dynamic that is important to the Board, the Executive Team and the Faculty of North Seattle. North Seattle Community College and the Seattle Community Colleges in general are ideal institutions to promote and enroll students into the IB degree. The district enrolls over 50,000 students annually and is second only to the University of Washington in student population in Washington State. North’s sister colleges, Central and South, are already successfully offering Applied Baccalaureate degrees. Seattle is also a very diverse district, with North Seattle enrolling 31% students of color out of a total of 6,303 students in 6 2010. Fifty six percent of Seattle Central’s 6,000 students are people of color and 54% of South Seattle’s 6,100 are nonwhite. Moreover, this strong ethnic mix will strengthen the International Business program as it develops. Another advantage North Seattle and the Seattle District in general have is the large number of international students that are on their campuses. North will enroll 840 international students this year; Central, 1,600; and South close to 400. Having a large pool of international students adds significantly to the richness of student life on the campuses and will augment the IB program in a number of ways, both through student programs and through the enrollment of a few of these students in the degree program. Finally, the Seattle campuses have robust applied associate degree programs in business and accounting. North Seattle has a variety of professional- technical business programs, including International Business as well as the business transfer program. 2. Support of the Statewide Strategic Plan The Proposed IB degree that North will offer clearly supports the SBCTC Mission Study. It helps answer the fourth Challenge in the study: Washington needs more people with baccalaureate and graduate degrees. Community and technical colleges must expand their contribution to meet this need. In addition, item number four of SBCTC’s Twenty Year Action Plan lists Contribute more to the production of baccalaureate degrees. The IB degree helps meet the first Challenge of the Mission Study as well: To help more people attain higher levels of skill and knowledge as our state becomes more diverse and the first item in the Twenty Year Action Plan: Serve more people, including groups who have been under served in the past. The IB offered by North will be more affordable to students than the other international business baccalaureates offered in the region and will be drawing from the much more diverse student population which the community colleges naturally serve. 3. Employer/Community Demand for Graduates with Baccalaureate Level of Education Proposed in the Program What does a graduate of the four year program in international business have over the graduate with a business or accounting degree? Why might she/he be more likely to be hired for an international business/commerce/trade position than the person with just the business degree? The answer to that is in the program outcomes for the degree, which stress how global forces affect business and how the basics of trade, international finance, micro- and macro-economics, international management, and supply chain operations function in a global environment. Equally important students that have North’s IB degree will have the intercultural sensitivity and competence to successfully navigate the ever-changing international business environment. The seventeen program outcomes are listed in Appendix 1. The topics these outcomes address were endorsed by the companies both large and small that were interviewed extensively for this degree. See Section 6. The need for this degree to be offered at North is based on a variety of factors. First, Washington State is the most trade dependent state in the union, with aerospace and agriculture leading the way. Seattle is famous as a Pacific Rim trading partner, and the greater Seattle area is the Pacific Northwest hub for international trade, logistics, and transportation. The Ports of Seattle, Everett and Tacoma host three international airports: SeaTac, Boeing Field, and Paine Field. Seattle is more closely associated with International air transportation than any other city in the world because it is home to Boeing Commercial Airplanes and the hundreds of Boeing suppliers in King, Snohomish, and Pierce Counties. The combined seaports of Seattle and Tacoma are the third largest in the nation with 70% of container traffic leaving Puget Sound by rail.5 Moreover, not only is NSCC ideally located in the Puget Sound region in terms of employer activity, it also is an ideal location from which to offer the degree. 2.5 million people live within an hour’s drive of the campus. 5 Planning for Freight in Central Puget Sound www.psrc.org/assests’21113/freight_tpb_041008 7 Given Seattle and Puget Sound’s preeminent position in the United States and, indeed, in a world as a trading hub, it has a relatively small number of institutions (2) that are granting four year degrees in International Business: Seattle University and City University. The target occupations for CIP 52.1101, International Business/Trade/Commerce are Purchasing Managers, Purchasing Agents (except Wholesale, Retail and Farm Products), Logisticians, Cargo and Freight Agents, and Production, Planning and Expediting Clerks In 2010, there were 17,753 jobs in the tri-county region in the target occupations with 1,299 job openings. There were only 57 completers of post-secondary programs that same year supporting these target occupations, of which 16 were short-term certificate awards, two were Associate Degrees, and 39 were baccalaureate level or above awards. . The following table demonstrates the gap between job demand and supply.6 International Business/Trade/Commerce Target Occupation Performance - King, Snohomish, Pierce Counties 17,753 Jobs (2010) 4.5% Growth (2012-2020) $28.94/hr Median Earnings Regional Openings (2010) 1,299 Regional Program Completers (2010) 57 Target Occupations include Purchasing Managers, Purchasing Agents, Except Wholesale, Retail, and Farm Products, Logisticians, Cargo and Freight Agents, Production, Planning and Expediting Clerks Institution Associate BA Degrees Degrees Masters Degrees Certificates Total Completions Seattle University 0 25 12 0 37 Shoreline Community College 0 0 0 14 14 Highline Community College 0 1 0 2 3 City University of Seattle 0 2 0 0 2 Edmonds Community College 0 1 0 0 1 It should be noted that the University of Washington has a certificate program in International Business that can be taken along with its Business degree. There are currently 143 students enrolled. Even if you add these UW students to the 57 regional completions from other institutions, the total falls well short of the nearly 1,300 job openings. Moreover, the gap between available jobs and trained applicants from our region is significant. To get a more accurate answer to the question of how many of these jobs require BA degrees is more complicated but can be estimated by matching up Census data on education levels by occupation with forecast employment growth. According to EMSI in 2012 there were 19,542 jobs in these target occupations, and the total will increase to 22,688 by 2020. The number of annual openings estimated by EMSI for this time period is 871. 6 Completers Data: The completers data is taken directly from the national IPEDS database published by the U.S. Department of Education’s National Center for Education Statistics. Institution Data: the institution data was also taken directly from the IPEDS database. State Data Sources: state data is taken from the following agencies: Washington State Employment Security, Labor Market and Economic analysis Branch. This report was generated by EMSI, Economic Modeling Specialists, Inc. 8 The table below summarizes employment growth forecasts for the target occupations: Description 2012 Jobs 2020 Jobs Change % Change Openings Annual Openings Median Hourly Wage Purchasing Managers 1,483 1,689 206 14% 567 71 $51.10 Purchasing Agents, Except Wholesale, Retail, and Farm Products 6,655 7,259 604 9% 2,029 254 $32.67 Logisticians 5,875 7,241 1,366 23% 2,268 283 $37.60 Cargo and Freight Agents 1,621 2,083 462 29% 779 97 $23.11 Production, Planning, and Expediting Clerks 3,908 4,416 508 13% 1,327 166 $23.09 19,542 22,688 3,146 16% 6,971 871 $32.84 Total To determine forecast demand at the Baccalaureate level and above, it is necessary to disaggregate total forecast job openings for the target occupation by education level. This was done by looking at American Community Survey (Census) data to determine the percentage of current employment (25-64 year olds in Washington State) in each occupation that holds each level of education. See Appendix 2. These percentages were then multiplied to average annual job openings for the forecast period (2012-2020) from EMSI data. The products yield a new matrix of job openings by education level for each of the target occupations. From this analysis, we see that there are 871 annual openings forecast in the target occupations, of which 246 will require a Bachelor’s degree or higher. We include post-baccalaureate degrees because a Bachelor’s degree is usually a pre-requisite for admission into a postbaccalaureate degree program. We believe 246 is a low estimate of baccalaureate and above demand for two reasons. First, the analysis was for Washington State, rather than the three-county region. We would expect that education requirements may be higher in the Central Puget Sound than the rest of the state. Second, the analysis makes no accommodation for upskilling of the target occupations over time. We suspect that these jobs will require a higher level of education in 2020 than they did in the 2006-08 period used in the analysis. The table below compares annual forecast openings at the BA level and above, together with 2010 completions at this level: 9 Description Purchasing Managers Purchasing Agents, Except Wholesale, Retail, and Farm Products Logisticians Cargo and Freight Agents Production, Planning, and Expediting Clerks Total 2012-2020 Annual Openings (All Education Levels) 71 2010 Completions (All Education Levels) Openings Requiring a BA or Above 33 254 283 95 51 97 18 166 871 2010 Completions (BA and Above) 57 49 246 39 The IB degree that North Seattle proposes to offer will help produce the necessary skilled workforce in demand by regional employers. As documented through O*NET, Workforce Explorer, and directly from Employer Partners, these jobs are growing nationally and regionally with significant needs for replacement workers expected over the next decade. In the Puget Sound region, job growth in port-related economic development activities is significant. In January 2012, the Port of Seattle Commission adopted the Century Agenda Commission’s goal to add 100,000 new jobs to the region related to the port by growing seaport container volume, structuring relationships with Washington Ports to optimize infrastructure investments, tripling both air and outbound cargo.7 Pacific Maritime Online noted that the Port of Seattle is already “on pace to easily shatter beginning-of-the-year predictions of cargo growth for the current year.” 8 4. Applied Baccalaureate Program Builds from Existing Professional and Technical Degree Program Offered by the Institution. The IB degree is designed for students who desire to work in any company that does business with another country, as well as those who already work in the trade and logistics field. It is designed to leverage a student’s already existing business or logistics coursework and experience, and add upper-division courses that specifically prepare the student to work in an international arena. The IB degree is an extension of the General Business Associate of Applied Science degree, and the International Trade Certificate of 24 credits. However, students from several different business-related programs will be qualified to enter the baccalaureate degree program: General Business AAS degree – 90 credit degree with the flexibility of choosing many different business courses for 20 credits of the degree. Students who earn certificates in Entrepreneurship, Project Management, or International Trade can build upon them by adding more classes to earn this degree. Accounting AAS degree – this degree includes all of the required business prerequisites for the IB degree. Communication, Business, and Media degree - this degree combines business and communications classes into a unique professional career program. Students in this program could choose electives that would help prepare them for the IB degree. Administrative Assistant degree – this is a 90 credit degree with an emphasis on business technology. Students in this pathway would need to take the Accounting series prior to entering the degree. The college 7 8 Century Agenda. www.portseattle.org/about/commission/pages/Century-Agenda.aspx Century Agenda. www.portseattle.org/about/commission/pages/Century-Agenda.aspx 10 will develop program guides to inform students of the best electives to take for students coming with either the Communication, Business, and Media degree or the Administrative Assistant degree. Students in the Associate in Business transfer degree would also be able to enroll in the IB program. Table 1 Business and Accounting Degrees and Certificates at NSCC Year Established Foundation Programs at NSCC AA Degrees General Business AAS Accounting AAS Administrative Assistant AAS Communication, Business and Media AAS Prior to 1988 Prior to 1988 May 2004 August 2004 Table 2 Business and Accounting Program Enrollment History Business Accounting Year Total Students Headcount Enrollments FTES 2007-08 2008-09 2009-10 2010-11 2011-12 1464 1429 1818 1943 1806 1766 1575 1903 2104 2023 557.93 504 591.07 672.43 650.09 Year Total Students Headcount Enrollments FTES 1287 1691 1636 2010 1884 1633 2113 2065 2561 2474 419.731 550.805 538.199 667.602 668.005 2007-08 2008-09 2009-10 2010-11 2011-12 Degree Completions 91 118 90 138 125 Degree Completions 9 16 14 12 15 5. Student Demand for the Program Within the Service Area With the variety of professional technical business programs, as well as the business professional technical and transfer programs, the college has a strong base from which to recruit students. Overall, the District has graduated 2,620 students, over the last four years who passed three or more 200-level courses in business or accounting. All of these students could be candidates for the IB degree. Of the 2,620 students 49% were awarded a degree or certificate. One half received the standard Direct Transfer Agreement (DTA), and 28% of those received the Business DTA. The numbers for North have grown steadily between ‘08-‘09 and ’11-’12 at a rate 3.6 times greater than the other two colleges. The potential for a very strong four-year program is clearly there. 11 The demand from the North Seattle campus is verified by student surveys. During spring and summer quarter of this year, 276 business and accounting students primarily at North were surveyed regarding their interest in a 4-year IB Degree. Forty-five students declared they were very interested and 176 students were somewhat interested. See Appendix 3. While the students from North Seattle expressing interest suggests a large pool , there are a number of potential students that could be interested and eligible from surrounding community colleges. For King County the programs include the following: Seattle Central –Business Information Technology degree South Seattle – Business Information Technology AAS and AAS-T; Accounting AAS and AAS-T Shoreline – Accounting AAAS, Business AAAS online, Entrepreneurship AAAS, General Business Administration AAAS Lake Washington Institute of Technology – Accounting, Accounting Professional, and Business Highline Community College – Accounting AAS and AAS-T, Business AAS and AAS-T Table 3 Graduates of Professional –Technical Business Management and Administration 2011-2012 (includes Accounting) North Seattle South Seattle Seattle Central Edmonds Highline Shoreline LWIT 71 68 14 386 199 200 195 Source: SBCTC In addition, Edmonds, Shoreline, and Highline have associate degree programs that are closely related to international business, trade or commerce. Moreover, the pool of eligible associate degree students from other community colleges along the Puget Sound corridor is significant. Initially, however, the college will focus on potential students at North and within the Seattle District. The Executive Dean for Workforce of the college has set up a series of meetings with his counterparts at all of the above schools to both publicize the program and set up formal articulation agreements. A second important source for students will be workers already employed in the international business/trade/commerce arena. Much time and energy will be dedicated to marketing to our technical advisory committee and the international business community. The college anticipates enrolling incumbent workers who are upgrading their skills to be a part of the mix of students in the program. Our business partners have been clear in the importance of a four- year degree in many of the jobs for which IB program students will qualify. We expect North’s IB cohort to contain a number of current employees in the international business arena who are interested in getting the better-paying jobs that having a four-year degree allows. 6. Efforts to Maximize State Resources to Serve Place-Bound Students The courses in North’s IB program will be a mix of face-to-face, hybrid, and on line classes in order to reach as many place-bound students as possible. With 20% of North’s current student population taking on line courses, the 12 college has a great deal of experience in supporting on-line students. In fact, contrary to state and national trends, North’s on line students do as well in grade point averages and course completions as “grounded” students. There are two institutions in the area that offer a Bachelor’s in International Business: Seattle University and City University. The college has met with Seattle University. The initial meeting included the Dean of the Albers School of Business, the Associate Dean for Graduate Programs, and the Associate Dean. The IB staff asked that one of the professors in the program evaluate the IB curriculum, support services, faculty qualifications and the overall viability of the degree. The University of Washington has a Certificate in International Business that can be taken along with their Business degree. The college has met with a group from the UW business program; attending the initial meeting were the Associate Dean for Undergraduate Programs in the Foster School of Business, the Director of the Global Business Center, the Program Advisor for the Certificate of International Studies in Business, the Senior Lecturer in Finance and Business Economics, and the Faculty Director of the Global Business Center. They agreed to evaluate the program in a similar fashion. The IB staff at North initiated the discussion with the two universities regarding our IB graduates moving on to their respective MBA programs in international business. In the initial meeting it was determined that the UW is so competitive that articulation agreements generally are not done. North has been assured, however, that our IB graduates will be equally competitive with all other applicants to both schools. North is in the process of setting up our Technical Advisory Committee. In preparing this application the college called on the following companies and organizations to help develop the degree as well as help with internships and job placement. Staff spent up to an hour with each company representative discussing the degree. CEO’s, sales managers, HR representatives, and company recruiters were interviewed. The following companies were involved: Amazon – United Parcel Service Red Arrow Logistics Cathay Bank Greater Seattle Chinese Chamber Of Commerce Eastern European Chamber Of Commerce Satin Group Port of Seattle Small Business Development Center Expeditors Boeing 2 Undergrad Recruiters VP of Sales for Enterprise Accounts International Areas Sales Manager CEO Regional Operations Manager, AVP Executive Director President Managing Partner CEO Consultant (primarily international clients) Administrative Supervisor Senior Manager There was agreement about the need for the program and that prospective employees with an International Business degree from North would be strongly considered for jobs. A number of interviewees felt that what was lacking in new employees was the sensitivity and knowledge of the culture and language of the country or area(s) the business was dealing with. Port of Seattle CEO Tay Yoshitani put it this way: We are so used to the world coming to us that we do not know how to go to the world. We need workers who can be conversant if not fluent and who understand the culture….Language and Culture: North Seattle has a chance to create a niche for itself in this area. 13 This theme was similarly voiced by Lawrence Pang of the Greater Seattle Chinese Chamber of Commerce. In answering the question about which skills are lacking in prospective employees, he remarked as follows: Number one is language and number two is open mindedness to see and understand different cultures and cultural awareness. Not just in a business sense but having knowledge of geography, customs, personalities, current events, some politics. This knowledge helps people get connected beyond just the business deal and leads to better negotiations. The employers the college interviewed also expressed the need for understanding international finance. Mark Orwiler, International Sales Manager for the Northwest at United Parcel Service noted that besides sales aptitude, new employees need to know international finance – how it is being transacted; customs and brokerage-the difference from country to country; the growth of the middle class outside the US -how it might impact trade relations; free trade agreements-what role do they play, why are they good. In terms of which skills are most lacking Mark replied as follows: UPS trains their people pretty well. In talking to customers: common sense. There is a US- centric mindset; business is done around the world, but there is a lack of knowledge even of where the growth is coming from and where business is going internationally. The other area where there was agreement among the interviewees was the importance of the internship. Vena Rainwater and Kathleen Factor, Undergrad Recruiters for Amazon, noted that the internship was “hugely important and if a candidate has two solid internship experiences with education on his or her resume, recruiters will want to talk to them. Can’t emphasize their importance enough.” Moreover, not only were the business people interviewed enthusiastic about the proposed degree but they all wanted to be kept abreast of the development of the degree and wanted to be considered for participation on the Technical Advisory Committee. See Appendix 4. Unique Aspects of the Program that Differentiate it from Similar Programs As has been stated there are currently only two Bachelor of International Business programs in the Puget Sound region. This is woefully inadequate given the dynamic business, trade, and commerce activity the region sustains as well as the future plans for growth such as those the Port of Seattle has announced. Based on the college’s feedback from the international -business community, employers want job applicants who have the following: A bachelor’s degree An understanding of accounting and management principles An understanding of different regions’ culture, politics, geography, business practices, and history Some fluency in a second language An internship experience where interns can deal with real world problems - preferably in an international setting Smaller companies and chambers of commerce generally felt a second language was very important. Larger companies like UPS and Amazon did not put such a high priority on language. North Seattle IB will emphasize international business basics with a special focus on cultural sensitivity, as noted in the third bullet. In addition, the college will follow the lead of its international business network in developing internships that give the students opportunities to work on authentic, real world projects. Most importantly, the students recruited for this degree will come from non-transfer degree seeking students in professional-technical business pathways. 14 There are two additional endorsements of the IB degree from the business community. North Seattle’s Business Technical Advisory Committee endorsed the degree. One comment from a committee member bears repeating. Sam Tsoming of the Global Information and Communication Technologies Team, U.S. Department of Commerce noted: “Very impressive. As a holder of a certificate from the International Trade Institute, I found the classes spot on.” See Appendix 5. The college’s Workforce Education Advisory Committee was also very supportive of the degree. Chairperson Eric Walerius of Northwest Hospital emailed the following: The North Seattle CC Workforce Education Advisory Committee has been informed of North's intention to offer a Bachelor of Applied Science in International Business. Given the region's dependence on trade and the number of jobs that are international trade related, the majority of the committee thinks this degree has real merit. Further, there are only two baccalaureate institutions in the region offering this degree. Demand definitely outstrips supply. The curriculum looks comprehensive and rigorous. We believe this degree will have a very positive effect in helping to supply the needed manpower in international trade, commerce, and business as well as giving community college students in Pierce, King, and Snohomish Counties opportunities for significant advancement and employment potential. See Appendix 6. To summarize, there are five compelling reasons for North to be considered for the IB degree. First, the analysis of the labor market revealed the shortage of trained and well-educated job candidates with only two institutions offering a four-year international business degree in the region. Second, the interviews college staff conducted with local companies involved in international trade and commerce confirmed what the labor market statistics indicated regarding the need for graduates with the IB degree. Third, North Seattle’s strong business and accounting associate programs - both transfer and professional-technical - provide a very robust foundation upon which to build the advanced degree. This point is further strengthened by the number of similar business and accounting programs at surrounding community and technical colleges. Fourth, the student surveys that were given spring and summer quarters show that students have an interest in the program. Finally, given North’s mission and values, and the Seattle District’s experience in offering BAS degrees, the college has the infrastructure to ensure student success in the program while at the same time adding well-trained employees to this vital economic sector of the region and state. 15 Tab 4 Attachment E Green River Community College Applied Baccalaureate Degree Program Bachelor of Applied Science in Information Technology: Network Administration and Cybersecurity Statement of Need Forms A and B November 1, 2012 Table of Contents Form A ............................................................................................................................................ 3 Form B ............................................................................................................................................ 4 Introduction ................................................................................................................................. 4 Criteria 1: Relationship to institutional role, mission, and program priorities. ........................... 5 Institutional Role of GRCC ..................................................................................................... 5 Mission of GRCC .................................................................................................................... 5 Program Priorities of GRCC.................................................................................................... 5 Criteria 2: Support of the statewide strategic plans..................................................................... 6 SBCTC Mission Goals ............................................................................................................ 6 HECB Policies and Goals: Strategic Master Plan ................................................................... 6 Criteria 3: Employer/community demand for graduates with baccalaureate level of education proposed in the program. ............................................................................................................. 8 Local Employer Survey ........................................................................................................... 8 Traditional Labor Market Data ................................................................................................ 9 Changes in IT Industry Education Standards ........................................................................ 11 Industry Data ......................................................................................................................... 12 Trade Association Data ......................................................................................................... 13 STEM Occupations Data ....................................................................................................... 14 Letter of Support .................................................................................................................... 15 Conclusion: Employer Demand Exceeds Regional Supply of Graduates ............................. 15 Criteria 4: Applied baccalaureate program builds from existing professional and technical degree program offered by the institution. ................................................................................ 16 Green River Community College Associate’s Degrees in Information Technology ............ 16 Enrollment History ................................................................................................................ 16 Criteria 5: Student demand for program within service area. ................................................... 17 Students Graduating with Technical Associates Degrees in the Region ............................... 17 Survey of Students ................................................................................................................. 18 Demand in Excess of Enrollment Opportunities in Related Bachelor’s Programs ............... 20 Criteria 6: Efforts to maximize state resources to serve place-bound students. ........................ 23 Similar Programs in the Region............................................................................................. 23 Options That Have Been Explored for Collaboration ........................................................... 25 Unique Aspects of the Proposed BAS Degree ...................................................................... 27 Conclusion................................................................................................................................. 29 Appendices ................................................................................................................................ 30 Green River Community College BAS in Information Technology Page 2 Form A COVER SHEET STATEMENT OF NEED Program Information Program Name: Bachelor of Applied Science in Information Technology: Network Administration and Cybersecurity Institution Name: Green River Community College Degree: Bachelor of Applied Science in Information Technology Level: Bachelor Type: Applied Science CIP Code: 11.1001 Proposed Start Date: Fall 2013 Projected Enrollment (FTE) in Year One: 16 Funding Source: State FTE At Full Enrollment by Year Three: 48 Self Support X Other ___ Mode of Delivery Single Campus Delivery: Off-site: Distance Learning: Green River Community College, Auburn Main Campus N/A Some courses may be hybrid or online. Contact Information: Name: Title: Address: Telephone: Fax: Email: Derek Brandes Vice President of Instruction 12401 SE 320th Street, Auburn, WA 98092-3622 (253) 833-9111 ext. 3321 (253) 288-3448 dbrandes@greenriver.edu _______________________________________________ 11/01/2012 Chief Academic Officer: Derek Brandes, Vice President of Instruction Date Green River Community College BAS in Information Technology Page 3 Form B APPLIED BACHELOR DEGREE STATEMENT OF NEED Introduction Green River Community College proposes the development of a Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity to meet the high demand in the local area for qualified IT (information technology) workers with bachelor’s degrees. Graduates of this degree program may work as network and computer systems administrators, network data communication analysts, information security analysts, or computer support specialists. The proposed BAS degree will provide graduates with a deep technical foundation in network administration and cybersecurity topics, such as virtualization, cloud computing, mobile device management, storage area networks, information assurance, forensics, threat analysis, and vulnerability assessment. In addition to a strong technical foundation, graduates will have gained extensive experience working in teams, making presentations, and documenting the configuration of servers and networking equipment. Green River Community Colleges proposes the development of a BAS degree in Information Technology: Network Administration and Cybersecurity for many reasons, including: The proposed degree supports the role, mission, and program priorities of Green River Community College. The proposed degree fully supports and advances the SBCTC mission study goals and the HECB policies and goals for higher education. The proposed degree will help meet the regional demand for qualified IT workers with bachelor’s degrees. The current demand greatly exceeds the supply of qualified workers. The proposed degree builds on the technical associate’s degree programs in Information Technology currently offered by Green River Community College. The proposed degree will satisfy demand from students with technical associate’s degrees in IT from GRCC and other nearby community and technical colleges. The proposed degree provides place-bound students with an educational path to a nearby, affordable, and high-quality applied baccalaureate degree. Green River Community College BAS in Information Technology Page 4 Criteria 1: Relationship to institutional role, mission, and program priorities. The proposed Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity (the proposed BAS degree) reflects and supports the role, mission, and program priorities of Green River Community College (GRCC). Institutional Role of GRCC “Green River Community College is a two-year public college that offers degrees and certificates in academic and professional and technical programs, as well as courses in continuing education and basic skills” to people within service area District 10.1 The proposed BAS degree supports this role by increasing the number of professional/technical degrees offered by GRCC to individuals within its service area. Mission of GRCC This mission of GRCC is: “Green River Community College improves the lives of people within our diverse communities by providing quality education and training programs. We assist students in defining and achieving their goals through instructional excellence, innovative programs and responsive services.” 2 The proposed BAS degree advances GRCC’s mission by providing a high-quality applied baccalaureate degree that is in demand within GRCC’s service area. Program Priorities of GRCC One of GRCC’s core themes is “Professional/Technical Education”3 and one of its institutional goals is that “professional/technical and workforce students will master the skills sought by employers to be successful in the workplace.”4 As information technology becomes more complex, employers are demanding a more highly educated and skilled IT (information technology) workforce. Many GRCC graduates with AAS-T degrees in IT are finding a significant number of job opportunities closed to them because they do not have a bachelor’s degree. In response to the increasing employer demand for IT workers with bachelor’s degrees and the increasing student demand for bachelor’s degrees in IT, Green River Community College has chosen to pursue the proposed BAS degree at this time. The proposed BAS degree fully supports GRCC’s program priorities by offering a new educational pathway for terminal associate degree students to gain greater skills and obtain the applied baccalaureate degree required by many employers in the information technology industry. Another institutional goal of GRCC is that “Members of our diverse communities will have reasonable access to affordable education programs and services that meet their needs.”5 Currently, there are few options for obtaining a baccalaureate degree in information technology in our district. The high cost and restrictive entry requirements of these few existing programs are roadblocks for many members of GRCC’s diverse communities. The proposed community college-based BAS degree provides an affordable alternative and fills a gap in the educational offerings available in GRCC’s service area. 1 Green River Community College, Green River Community College Catalog 2011 ─ 2013, p. 7. Green River Community College, Green River Community College Catalog 2011 ─ 2013, p. 7. 3 Green River Community College, Green River Community College Catalog 2011 ─ 2013, p. 7. 4 Green River Community College, Green River Community College Catalog 2011 ─ 2013, p. 7. 5 Green River Community College, Green River Community College Catalog 2011 ─ 2013, p. 7. 2 Green River Community College BAS in Information Technology Page 5 Criteria 2: Support of the statewide strategic plans. The proposed Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity (the proposed BAS degree) fully supports and advances the SBCTC mission study goals and the HECB policies and goals for higher education. SBCTC Mission Study Goals The Washington State Board for Community and Technical Colleges (SBCTC) asserts that “our state’s most urgent need is to educate more people to higher levels of skill and knowledge. This is the only way we can hope to sustain a prosperous economy that will provide opportunities for all of us, and for our children.”6 The proposed BAS degree is a positive step toward meeting this goal. It provides future workers with a higher level of skill and knowledge than can currently be obtained through associate IT degree programs at GRCC. Graduates will be able to use their advanced skill and knowledge to provide vital technology services for our region’s businesses, governmental agencies, and non-profit organizations. According to the SBCTC, “Washington… needs more people with baccalaureate and graduate degrees. Community and technical colleges must expand their contribution to help meet this need.”7 The SBCTC’s twenty-year action plan responds to this need by urging us to “contribute more to the production of baccalaureate degrees.”8 Recognizing that many students are placebound and “cannot leave their jobs and families behind to pursue bachelor’s degrees,”9 the SBCTC concludes that “we will also expand community and technical college programs that lead to applied baccalaureate degrees.”10 The proposed BAS degree answers this call to action by expanding existing associate IT degree programs at GRCC and providing students with the opportunity to increase their educational attainment by obtaining an applied baccalaureate degree. HECB Policies and Goals: Strategic Master Plan The goal of the Washington Higher Education Coordinating Board (HECB) 2008 Master Plan is to raise “the overall level of educational attainment among Washington’s younger citizens and under-educated adult workers.”11 To raise educational attainment, we must “help more people achieve degrees.”12 The proposed BAS degree supports and advances the HECB goal of increasing the production of bachelor’s degrees. 6 Washington State Board for Community and Technical Colleges, Mission Study, May 2010, p. 3. Washington State Board for Community and Technical Colleges, Mission Study, May 2010, p. 4. 8 Washington State Board for Community and Technical Colleges, Mission Study, May 2010, p. 7. 9 Washington State Board for Community and Technical Colleges, Mission Study, May 2010, p. 7. 10 Washington State Board for Community and Technical Colleges, Mission Study, May 2010, p. 7. 11 Washington Higher Education Coordinating Board, 2008 Strategic Master Plan for Higher Education in Washington, Dec 2007, p. 1. 12 Washington Higher Education Coordinating Board, 2008 Strategic Master Plan for Higher Education in Washington, Dec 2007, p. 12. 7 Green River Community College BAS in Information Technology Page 6 One of the long-standing objectives of Washington’s strategic plans for higher education is “producing more graduates in high-employment fields such as science, technology, engineering, and mathematics.”13 However, the HECB notes that “there continues to be a shortage of graduates in the fields of science, technology, engineering, and mathematics.”14 The proposed BAS degree in Information Technology will help fill the supply and demand gap for graduates in the technology field. 13 14 Washington Higher Education Coordinating Board, Strategic Master Plan Update 2012, p. 2. Washington Higher Education Coordinating Board, Strategic Master Plan Update 2012, p. 1. Green River Community College BAS in Information Technology Page 7 Criteria 3: Employer/community demand for graduates with baccalaureate level of education proposed in the program. Information technology (IT) is a growing industry, both nationally and within the GRCC service area. Network and computer systems administrators are in demand, and the occupation is expected to grow faster than average in both the short- and long-term.15 The Bureau of Labor Statistics considers a bachelor’s degree the entry-level education requirement for this occupation.16 GRCC has explored and assessed current and projected employer demand for IT workers who have bachelor’s degrees through a local area employer survey, advisory committee input, and analysis of many types of employment and occupational data at the local, state, regional, and national levels. Data sources include an employer survey, traditional labor market data, industry data, trade association data, and STEM (science, technology, engineering, and mathematics) occupation data. Local Employer Survey GRCC’s service area, District 10, is home to many large and small businesses, governmental agencies, and nonprofit organizations. Major employers include Boeing, Auburn Regional Medical Center, Federal Aviation Administration, General Services Administration, PACCAR, IKEA, Flow International, and REI. In September, 2012, GRCC conducted a survey of local employers to gain insight into the organizations’ educational preferences for their IT employees. The survey targeted IT hiring managers at a variety of businesses, governmental agencies, and nonprofit organizations in the South Puget Sound and Seattle areas. In response to the question, “What is your organization’s preferred level of education for new IT employees that will fulfill roles such as network and computer systems administrator or security administrator,” 67% of respondents indicated a bachelor’s degree.17 While local employers prefer that their new IT network and computer systems administrators have bachelor’s degrees, 17% of respondents indicated that they frequently experience difficulty in finding qualified IT employees with bachelor’s degrees, and another 57% of respondents indicated that they sometimes experience difficulty in finding qualified IT employees with bachelor’s degrees. As Exhibit 1 shows, a total of 74% of local employers experience some difficulty in finding qualified IT employees with bachelor’s degrees.18 15 Washington State Employment Security Department, Aug 17, 2011, https://fortress.wa.gov/esd/employmentdata/reports-publications/occupational-reports/occupations-in-demand 16 Bureau of Labor Statistics, Occupational Outlook Handbook, Mar 29, 2012, http://www.bls.gov/ooh/computerand-information-technology/network-and-computer-systems-administrators.htm 17 Green River Community College, Green River Community College Employer Survey for Bachelor of Applied Science Degree in Information Technology, Sep 2012. 18 Green River Community College, Green River Community College Employer Survey for Bachelor of Applied Science Degree in Information Technology, Sep 2012. Green River Community College BAS in Information Technology Page 8 Exhibit 1 Have You Experienced Difficulty Finding Qualified IT Employees With Bachelor's Degrees? Yes, frequently 17% No, never 9% Yes, sometimes 57% Do not prefer bachelor’s degree 17% Source: Green River Community College Employer Survey for Bachelor of Applied Science in Information Technology, Sep 2012 The survey results reveal the changing landscape of educational requirements for IT employees. In addition to the majority of respondents preferring that their new IT hires have bachelor’s degrees, 50% of the survey respondents indicated there is a need for a pathway for their organizations’ existing IT employees to upgrade their education to a bachelor’s degree.19 One of the respondents commented, “I for one would love the opportunity to continue my education off hours to complete my Bachelor’s degree at a local state institution. And I will speak for many that I work with; they would as well!”20 Complete employer survey data is included in Appendix A. Traditional Labor Market Data According to the Bureau of Labor Statistics, in the United States, “employment of network and computer systems administrators is expected to grow 28 percent from 2010 to 2020, faster than the average for all occupations. Demand for these workers is high and should continue to grow as firms invest in newer, faster technology and mobile networks.”21 As Exhibit 2 shows, demand for network and computer systems administrators is expected to grow twice as much as the average for all occupations. 19 Green River Community College, Green River Community College Employer Survey for Bachelor of Applied Science Degree in Information Technology, Sep 2012. 20 Green River Community College, Green River Community College Employer Survey for Bachelor of Applied Science Degree in Information Technology, Sep 2012. 21 Bureau of Labor Statistics, Occupational Outlook Handbook, Mar 29, 2012, http://www.bls.gov/ooh/computerand-information-technology/network-and-computer-systems-administrators.htm Green River Community College BAS in Information Technology Page 9 Exhibit 2 U.S. Job Outlook: Projected Growth 2010 - 2012 30% 25% 20% 15% 28% 10% 5% 14% 0% All Occupations Network and Computer Systems Administrators Source: Bureau of Labor Statistics, Occupational Outlook Handbook, Mar 29, 2012 The Washington State Employment Security Department reports that, in Washington state, network and computer systems administrators are in demand, with a projected growth rate of 2.3% in the short-term and a projected growth rate of 2.0% in the long-term.22 In King County, the Workforce Development Council of Seattle-King County (WDC) estimates that information technology jobs will have annual growth of 2.6% between 2009 and 201923. However, as Exhibit 3 shows, the WDC estimates there will be an annual shortage of 3,631 qualified information technology job candidates in King County during 2014‒2019.24 Exhibit 3 Seattle-King County Talent Pipeline Summary for Information Technology Occupations Projected Talent Supply Estimated Total Employment (2014) Estimated Total Employment (2019) Avg. Total Openings (20142019) Compound Avg. Growth Rate (20092019) Annual Unemployed (Avg. of Apr 2007, Apr 2011) Annual Newly Trained Candidates (Class of 2010) Annual Supply (Unemployed + Newly Trained Candidates) Annual Surplus or (Shortage) 120,873 137,484 5,618 2.6% 469 1,518 1,987 (3,631) Source: Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance 22 Washington State Employment Security Department, Aug 17, 2011, https://fortress.wa.gov/esd/employmentdata/reports-publications/occupational-reports/occupations-in-demand 23 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, pp. ii-iii. 24 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, p. ii. Green River Community College BAS in Information Technology Page 10 Within the information technology industry, the gap between the projected annual supply and demand of qualified candidates for network and computer systems administrators jobs is staggering. As Exhibit 4 shows, the WDC projects an annual supply of only 26 qualified candidates versus an estimated annual demand of 227 network and computer systems administrator jobs in King County during 2014‒2019, resulting in a projected annual shortage of 201 qualified candidates.25 It is clear that the level of educational attainment of people in GRCC’s service area must be raised to fill the substantial gap between the number of qualified candidates and the number of jobs to be filled. Exhibit 4 Projected Average Annual Supply and Demand for Network and Computer Systems Administrators in King County (2014-2019) Supply 26 Demand 227 0 50 100 150 200 250 Qualified Job Candidates Source: Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance The WDC further observes that “although the Bureau of Labor Statistics (BLS) associates [many of] these jobs with the Associate Degree or Postsecondary award, industry experts emphasize that they only will hire at the BA level, therefore the shortage in this industry is likely felt at the BA level (emphasis added).”26 As entry-level education requirements for jobs in the IT industry increase, more currently enrolled students will need to continue through the bachelor’s level, and many current IT professionals will need additional training and education. Changes in IT Industry Education Standards Historically, employers have hired new IT employees with technical associate’s degrees for many IT jobs. Until recently, the Bureau of Labor Statistics listed the entry-level education requirements for network and computer systems administrators as “some college, no degree.” In the past several years, the IT industry has become increasingly complex with the addition of storage area networks, virtualization, cloud computing, mobile devices, and ever increasing security standards. Driven largely by these changes, the education standard in the industry has 25 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, p. 14. 26 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, p. ii. Green River Community College BAS in Information Technology Page 11 increased. The Bureau of Labor Statistics now states the education requirement for network and computer systems administrators is a bachelor’s degree.27 Green River Community College’s local employer survey confirmed this new education requirement. An overwhelming majority (67%) of respondents indicated they preferred that new IT network and computer systems administrator hires have a bachelor’s degree.28 The observation of increased education requirements in the IT industry is discussed by the Workforce Development Council of Seattle-King County (WDC) in its Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, in which the WDC states: “Although the Bureau of Labor Statistics (BLS) associates [many of] these jobs with the Associate Degree or Postsecondary award, industry experts emphasize that they only will hire at the BA level.”29 The proposed BAS degree will help meet the increased demand for workers with bachelor’s degrees that has been generated by the recent increased education requirements in the IT industry. Industry Data Robert Half Technology states that technology is the second fastest-growing industry in the Pacific region of the United States,30 and, as Exhibit 5 shows, that three of the top five technology positions in demand in the Pacific region are Systems Administrators, Network Administrators, and Network Engineers.31 27 Bureau of Labor Statistics, Occupational Outlook Handbook, Mar 29, 2012, http://www.bls.gov/ooh/computerand-information-technology/network-and-computer-systems-administrators.htm 28 Green River Community College, Green River Community College Employer Survey for Bachelor of Applied Science Degree in Information Technology, Sep 2012. 29 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, p. ii. 30 Robert Half Technology, Fastest-Growing Industries Across the United States, 2011, http://www.roberthalftechnology.com/External_Sites/content/RHT2009/Shared/Images/SalaryCenterRegionalTrends/2012/US_FastestGrowingTechnologyIndustries_1000.gif 31 Robert Half Technology, “Technology Positions in Top Demand Across the United States,” 2011, http://www.roberthalftechnology.com/External_Sites/content/RHT2009/Shared/Images/SalaryCenterRegionalTrends/2012/US_TechnologyPositionsInTopDemand_1000.gif Green River Community College BAS in Information Technology Page 12 Exhibit 5 Source: Robert Half Technology, “Technology Positions in Top Demand Across the United States” Additionally, in a 2012 Robert Half survey of technology industry executives, “seventy percent… said it is challenging to find skilled IT professionals today.” This was a five-point increase from the previous quarter.32 Trade Association Data Several information technology trade associations advocate for additional access, capacity, and financial investment in science, technology, engineering, and mathematics (STEM) education. The Information Technology Industry Council states, “For American workers to remain competitive, investment in science, technology, engineering, and mathematics (STEM) education is needed.”33 The Washington Technology Industry Association supports public policies that “increase the number of graduates in STEM majors... [and] increase access to and capacity for more students 32 33 Robert Half, The Robert Half Professional Employment Report, Q3 2012, p. 6. Information Technology Industry Council, “Public Policy,” 2012, http://www.itic.org/public-policy/ Green River Community College BAS in Information Technology Page 13 to pursue and graduate with STEM degrees. State funding, tuition policies, and financial aid should favor STEM degree production.”34 CompTIA, a trade association in the information technology industry and the leading global provider of vendor-neutral IT certifications, supports “life-long learning and education including STEM/Computer Sciences Education & Skills at the K-12 and higher education levels.”35 It is logical to deduce that this universal plea from information technology trade associations for additional access, capacity, and funding for STEM education is a response to a significant demand for information technology workers with bachelor’s degrees in technology. STEM Occupations Data Locally, the Workforce Development Council of Seattle-King County (WDC) states that “STEM occupations represent a significant portion of King County employment with almost 200,000 anticipated jobs for 2014…. [and a] projected annual shortage of 3,687 candidates in 2019. The bulk of this shortage is from demand in Information Technology.”36 This statement from the WDC is consistent with the HECB’s assertion that “there continues to be a shortage of graduates in the fields of science, technology, engineering, and mathematics.”37 In the area of computer science, which includes information technology, the HECB indicates that during 2010, 1,665 persons completed bachelor’s degrees in Washington. However, as Exhibit 6 shows, the HECB projects an additional supply of 1,171 graduates is needed each year to meet the demand in this occupation for 2014-2019.38 34 Washington Technology Industry Association, “Advocacy,” 2012, http://www.washingtontechnology.org/advocacy.aspx 35 CompTIA, Inc., “Supporting Skills for the 21 st Century Workforce,” 2012, http://www.comptia.org/publicpolicy/competitiveness.aspx 36 Workforce Development Council of Seattle-King County, Talent Pipeline Study for Information Technology, Business Services, Finance and Insurance, Mar 2012, p. iv. 37 Washington Higher Education Coordinating Board, Strategic Master Plan Update 2012, p. 1. 38 Washington Higher Education Coordinating Board, State Board for Community and Technical Colleges, and Workforce Training and Education Coordinating Board, A Skilled and Educated Workforce 2011 Update, p. 9. Green River Community College BAS in Information Technology Page 14 Exhibit 6 Source: Washington Higher Education Coordinating Board, et al., A Skilled and Educated Workforce 2011 Update The shortage of bachelor’s degree graduates in this occupational field is even greater than it appears because most computer science graduates are not qualified for work as computer systems administrators. These graduates would require significant additional education and training to be able to work as computer systems administrators. Letter of Support A letter of support for the proposed BAS degree in Information Technology is included in Appendix C. Conclusion: Employer Demand Exceeds Regional Supply of Graduates The data explored in this section clearly demonstrate that employer and community demand for graduates with bachelor’s degrees in information technology in GRCC’s service area far exceeds the regional supply. The proposed Bachelor of Applied Science degree in Information Technology: Network Administration and Cybersecurity will help fill the gap between supply and demand. Green River Community College BAS in Information Technology Page 15 Criteria 4: Applied baccalaureate program builds from existing professional and technical degree program offered by the institution. The proposed Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity (the proposed BAS degree) builds upon the strong foundation of existing Green River Community College (GRCC) Information Technology AAS-T degrees. It will provide stepwise academic and technical coursework that will prepare students for the most challenging aspects of the continuously changing IT work environment. Green River Community College Associate’s Degrees in Information Technology GRCC has offered associate’s degrees in Information Technology (previously Computer Systems Administration) since 1993. Currently, GRCC offers three Information Technology AAS-T degrees: Information Technology: Computer Support Specialist Information Technology: Networking Information Technology: Systems39 Each of these degrees provides its graduates with foundational training in a broad range of networking, security, and computer systems administration topics. Graduates from these programs are well-prepared to enter the IT workforce in an entry level position. As education requirements increase in the industry, however, it is vital that graduates from associate’s-level programs have a pathway to continue to the bachelor’s level so they can obtain more advanced positions in the industry and earn a higher level of income. The proposed BAS degree in Information Technology is a natural extension of GRCC’s associate’s degrees in Information Technology. Enrollment History Enrollment growth in GRCC’s Information Technology programs has significantly outpaced the overall enrollment growth at the college. As Exhibit 7 shows, the annualized FTEs in GRCC’s Information Technology programs increased from 33.74 in 2005-06 to 129.63 in 2010-11.40 Note that the percent of change in annualized FTEs is significantly greater for GRCC’s IT programs than for the college as a whole in every academic year. Exhibit 7: Annualized FTEs – College vs. Information Technology Programs; 2005-06 to 2010-11 Year 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 College 6,431.55 6,552.99 6,795.39 7,362.51 8,214.72 8,682.78 Annualized FTEs % Change IT Program 3% 33.74 2% 48.50 4% 60.64 8% 79.13 12% 118.56 6% 129.63 % Change 58% 44% 25% 31% 50% 9% Source: Institutional Research and Planning Department, Green River Community College, Oct 2012 39 40 Green River Community College, Green River Community College Catalog 2011 ─ 2013, pp. 55-58. Institutional Research and Planning Department, Green River Community College, Oct 2012. Green River Community College BAS in Information Technology Page 16 Criteria 5: Student demand for program within service area. There is significant student demand for Green River Community College’s proposed Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity. Students Graduating with Technical Associates Degrees in the Region In addition to students graduating from Green River Community College (GRCC) IT programs, Exhibit 8 shows that, in the 2010-2011 academic year, more than 100 students earned associate’s degrees in IT from community and technical colleges in the geographic area surrounding GRCC.41 GRCC plans to work extensively with its neighboring community and technical colleges to enable their students to seamlessly transition into this proposed BAS degree. Exhibit 8 Number of Students Graduating with IT Associate's Degrees in the Area Surrounding Green River Community College, 2010-11 Pierce 17 Highline 24 Clover Park 63 0 10 20 30 40 50 60 70 Source: Institutional Research and Planning Department, Green River Community College, Aug 2012 41 Institutional Research and Planning Department, Green River Community College, Aug 2012. Green River Community College BAS in Information Technology Page 17 Survey of Students In September, 2012, Green River Community College conducted a survey of its students who are currently enrolled in its IT and computer science courses to determine demand for a BAS degree in Information Technology: Network Administration and Cybersecurity. The student survey received 112 responses. In response to the question, “If Green River were to offer a Bachelor of Applied Science degree in IT: Enterprise Administration and Security, would you consider pursuing this degree?,” 68% of student respondents indicated “Yes,” and an additional 23% of student respondents indicated “Maybe.” A total of 91% of student respondents indicated interest in the degree.42 As Exhibit 9 shows, the student respondents demonstrated an extremely high level of interest in the BAS degree, particularly given that many of the GRCC students learned about the degree for the first time while taking the survey. Exhibit 9 % of GRCC IT Student Respondents Who Would Consider Pursuing a BAS in IT at Green River No 9% Maybe 23% Yes 68% Source: 2012 GRCC IT Student Survey, Sep 2012 The student respondents reported many reasons that would influence their decision to earn a bachelor’s degree in IT at Green River Community College. As Exhibit 10 shows, student respondents indicated that lower tuition cost and degree content that is focused on their career goals were the two most important reasons for earning a bachelor’s degree in IT at Green River Community College.43 42 43 Green River Community College, 2012 GRCC IT Student Survey, Sep 2012. Green River Community College, 2012 GRCC IT Student Survey, Sep 2012. Green River Community College BAS in Information Technology Page 18 Exhibit 10 Top Reasons for Earning a Bachelor's Degree in IT at Green River Community College Lower cost than university Degree content is highly focused on my career goals Prefer staying at GRCC Small class size High quality of education at GRCC I have a job and/or family here (place-bound) State-of-the-art equipment at GRCC Other 0 10 20 30 40 50 60 70 80 90 Source: 2012 GRCC IT Student Survey, Sep 2012 Complete student survey data is included in Appendix B. Green River Community College BAS in Information Technology Page 19 Demand in Excess of Enrollment Opportunities in Related Bachelor’s Programs As Exhibit 11 shows, there are four traditional and one applied bachelor’s degree programs in somewhat similar Information Technology majors offered on campuses within 30 minutes of Green River Community College:44 Exhibit 11 Similar Traditional and Applied Bachelor’s Programs in Information Technology Near GRCC Institution Degree(s) DeVry University Bachelor of Science in Network and Communications Management45 Bachelor of Science in Information Technology with a concentration in Advanced Networking; Bachelor of Science in Information Technology with a concentration in Information Systems Security46 Bachelor of Science in Information Technology and Systems47 University of Phoenix University of Washington Tacoma Central Washington University Bachelor of Applied Science in Information Technology and Administrative Management48 Campus Location Federal Way Challenges Tukwila Course-by-course transcript evaluation; Very high tuition costs Tacoma Limited transferability of professional/technical course credit; Course-by-course transcript evaluation; High tuition cost Course-by-course transcript evaluation; Very high tuition costs Des Moines Does not provide significant upperdivision technical IT content that builds on knowledge and skills acquired at the associate’s level Each of these institutions offers a bachelor’s degree which would help prepare a student to enter the workforce as a network or computer systems administrator. However, each of these 44 Driving time for private vehicle calculated using Google Maps. DeVry University, “Network and Communications Management Degree Program,” http://www.devry.edu/degreeprograms/college-engineering-information-sciences/network-and-communications-management-about.jsp 46 University of Phoenix, “Programs We Offer,” http://www.phoenix.edu/campus-locations/wa/western-washingtoncampus/western-washington-campus.html 47 University of Washington Tacoma, “Admissions: Information Technology and Systems,” http://www.tacoma.uw.edu/admissions/information-technology-systems 48 Central Washington University, “Information Technology and Administrative Management,” http://www.cwu.edu/it-management/ 45 Green River Community College BAS in Information Technology Page 20 universities also presents significant challenges and barriers for students who wish to transfer in with a technical associate’s degree from a community college. Neither DeVry University nor University of Phoenix offers a clear pathway for students with technical associate’s degrees in Information Technology to enter its bachelor’s degree programs. Students desiring to enter these programs have their transcripts evaluated on a course-by-course basis, typically resulting in at least three years of additional coursework to complete the bachelor’s program. In addition, because both DeVry University and University of Phoenix are private institutions, total tuition costs for the last two years of a bachelor’s degree at these universities are approximately twice the total tuition cost for the two years of an applied baccalaureate degree program at a Washington State Community College. 49 Exhibit 12 compares the total resident tuition for the last two years of a bachelor’s degree in an IT-related major at a Washington State Community College, Central Washington University, University of Washington Tacoma, DeVry University, and University of Phoenix. It should be noted that, while Exhibit 12 shows tuition costs for the last two years of a bachelor’s degree, the length of time to degree at some institutions may be longer than two years. The high cost of tuition puts the degree programs at DeVry University and University of Phoenix out of reach for most students with applied associate’s degrees. Exhibit 12 Total Resident Tuition for the Last Two Years of a Bachelor's Degree in an IT-Related Major as of September, 2012 $40,000 $35,000 $34,342 $35,100 DeVry University University of Phoenix $30,000 $23,808 $25,000 $20,000 $15,023 $15,882 Washington State Community College Central Washington University $15,000 $10,000 $5,000 $0 University of Washington Tacoma Source: See footnote 49 49 Washington State Board for Community and Technical Colleges, Central Washington University, University of Washington Tacoma, DeVry University, and University of Phoenix; 2012, http://www.sbctc.edu/college/finance/2012-13LowerDivisionTuitionandFees.pdf, http://www.sbctc.edu/college/finance/2012-13UpperDivisionTuitionandFees.pdf, http://www.cwu.edu/registrar/tuition, http://www.tacoma.uw.edu/enrollment-services/tuition-rates#rates, http://www.devry.edu/assets/pdf/uscatalog/US-Catalog-tuition-chart.pdf, and http://www.phoenix.edu/tuition_and_financial_options/tuition_and_fees.html. Green River Community College BAS in Information Technology Page 21 Students with technical associate’s degrees also face roadblocks and limited enrollment opportunities in University of Washington Tacoma’s Bachelor of Science in Information Technology and Systems program. Transfer students have their transcripts evaluated on a courseby-course basis, and typically lack the math and JAVA programming requirements needed to enter the program with junior standing. In addition, University of Washington Tacoma restricts transfer credit to a maximum of 15 credits of professional/technical courses, so many students transferring in with a technical associate’s degree may be deemed to have completed only about one year of the program.50 Finally, the tuition cost for University of Washington Tacoma’s Bachelor of Science in Information Technology and Systems program is much higher than the tuition cost for students in an applied baccalaureate degree program at a Washington State Community College.51 Central Washington University’s Bachelor of Applied Science in Information Technology and Administrative Management degree is a good path for students who desire a management capstone to their technical associate’s degree. However, because this degree does not provide significant upper-division technical IT content that builds on knowledge and skills acquired at the associate’s level, it does not meet the needs of students seeking to advance their technical skills in preparation for entering the workforce as network and computer systems administrators. None of the traditional and applied bachelor’s degree programs in Information Technology currently available in the area near GRCC is ideal for students who want to gain employment as network and computer systems administrators. GRCC’s proposed BAS in Information Technology: Network Administration and Cybersecurity will offer students the additional technical depth, academic rigor, and training in soft skills required by local-area employers. The proposed BAS degree will help to satisfy the unmet student demand for bachelor’s degrees in Information Technology in the GRCC service area. 50 University of Washington, “Transfer Credit Policies,” http://admit.washington.edu/Admission/Transfer/CreditPolicies 51 Washington State Board for Community and Technical Colleges and University of Washington Tacoma, 2012, http://www.sbctc.edu/college/finance/2012-13LowerDivisionTuitionandFees.pdf, http://www.sbctc.edu/college/finance/2012-13UpperDivisionTuitionandFees.pdf, http://www.tacoma.uw.edu/enrollment-services/tuition-rates#rates, Green River Community College BAS in Information Technology Page 22 Criteria 6: Efforts to maximize state resources to serve place-bound students. The proposed Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity (the proposed BAS degree) will provide place-bound students in the Green River Community College service area access to a nearby, affordable, relevant, and high-quality applied baccalaureate degree. There are a substantial number of place-bound students in the Green River Community College service area. In the GRCC IT Student Survey, 37% of student respondents indicated that one of their top three reasons for wanting to earn a bachelor’s degree at Green River is that they have a job and/or family here and would like to stay local.52 Similar Programs in the Region As previously discussed in Criteria 5, and as shown in Exhibit 13, there are four traditional and one applied bachelor’s degree programs offered by universities near Green River Community College that are somewhat similar to the proposed BAS degree. Exhibit 13 Similar Programs in the Region Institution Degree(s) DeVry University Bachelor of Science in Network and Communications Management53 University of Phoenix Bachelor of Science in Information Technology with a concentration in Advanced Networking; Bachelor of Science in Information Technology with a concentration in Information Systems Security54 Campus Location Federal Way Challenges for PlaceBound Students Course-by-course transcript evaluation; Very high tuition costs Tukwila Course-by-course transcript evaluation; Very high tuition costs; Long commute for some students 52 Green River Community College, 2012 GRCC IT Student Survey, Sep 2012. DeVry University, “Network and Communications Management Degree Program,” http://www.devry.edu/degreeprograms/college-engineering-information-sciences/network-and-communications-management-about.jsp 54 University of Phoenix, “Programs We Offer,” http://www.phoenix.edu/campus-locations/wa/western-washingtoncampus/western-washington-campus.html 53 Green River Community College BAS in Information Technology Page 23 Institution Degree(s) University of Washington Tacoma Bachelor of Science in Information Technology and Systems55 Central Washington University Bachelor of Applied Science in Information Technology and Administrative Management56 Campus Location Tacoma Des Moines Challenges for PlaceBound Students Limited transferability of professional/technical course credit; Course-by-course transcript evaluation; High tuition cost; Long commute for some students Does not provide significant stepwise upperdivision technical content Potential challenges and drawbacks of each of these degree options were discussed in detail in Criteria 5. Challenges specific to place-bound students in the GRCC service area include: Lack of stepwise upper-division technical content in some degrees Challenges with transferability of previously earned technical associate’s degrees, resulting in a substantially longer length of time to complete a bachelor’s degree Higher tuition costs Long commute to some campuses for students who depend on public transportation; for example, it may take a student an hour or more to commute from Auburn to University of Washington Tacoma using the public bus and rail systems. GRCC’s proposed BAS degree is a superior option for place-bound students in its service area because it offers: Extensive stepwise lower- and upper-division technical, academic, and soft skills content Ease of transferability of previously earned technical associate’s degrees, resulting in the shortest possible time to bachelor’s degree completion Lowest tuition costs Convenient location and accessibility by public transportation Extensive student services for veterans, first generation and/or low income students, and students with disabilities 55 University of Washington Tacoma, “Admissions: Information Technology and Systems,” http://www.tacoma.uw.edu/admissions/information-technology-systems 56 Central Washington University, “Information Technology and Administrative Management,” http://www.cwu.edu/it-management/ Green River Community College BAS in Information Technology Page 24 Options That Have Been Explored for Collaboration Green River Community College is committed to working with other two- and four-year educational institutions in the area to ensure the best possible articulation and educational opportunities for students. GRCC is also committed to ongoing collaboration with local employers to ensure that GRCC continues to produce graduates with the skills and education needed by today’s employers. Collaboration with Educational Institutions The Green River Community College IT department has been successfully collaborating with local baccalaureate institutions since 2005. GRCC established articulation agreements for its AAS-T degrees in Information Technology with Central Washington University and University of Washington Tacoma shortly after each institution began offering bachelor’s degrees in IT. GRCC continues to work hard with these institutions to ensure that GRCC graduates are able to transfer the most credits possible to these institutions. In September, 2012, several Green River Community College administrators and faculty met with a group of administrators and IT faculty at Bellevue College to discuss opportunities for collaboration between the two institutions as they both move forward with bachelor’s degrees in IT. In this meeting, the group determined that their proposed bachelor’s degrees were different enough and there was enough geographic distance between the two institutions that there would be little or no competition for students. Green River Community College is continuing to explore collaboration options with Bellevue College ranging from course sharing to wholesale degree sharing. In September, 2012, the Green River Community College Dean of Trades and Technology and an IT faculty member met with the Vice President of Instruction at Tacoma Community College. Tacoma Community College does not intend to pursue a bachelor’s degree in IT at this time. Green River Community College IT faculty members plan to meet with Tacoma Community College IT faculty members in the next few months to discuss options to improve articulation for Tacoma Community College students who may want to pursue GRCC’s proposed BAS degree in IT. In September, 2012, the Green River Community College Dean of Trades and Technology and several IT faculty members met with administrators and faculty members at Highline Community College. The group discussed GRCC’s proposed BAS degree in IT, and the possibility that Highline Community College may pursue a bachelor’s degree in IT as well at some point in the future. The group also discussed options for articulation, collaboration, and mutual support in the degree development process. Green River Community College faculty and administrators plan several additional meetings with representatives of two- and four-year educational institutions in the area to implement or improve articulation agreements to provide students with a pathway to a bachelor’s degree in IT, and to work collaboratively with these institutions in the development of new degrees. Green River Community College BAS in Information Technology Page 25 GRCC will ensure that the proposed BAS degree has a selection and admission process consistent with an open door institution. GRCC will develop the degree’s curriculum to minimize the course preparation needed by students transferring in with a technical associate’s degree in Information Technology. In addition to working with two-year institutions to enable articulation and transition into the proposed BAS degree, GRCC faculty members are working with institutions that confer graduate degrees to articulate pathways for BAS graduates to continue their education onto a master’s degree program. In October, 2012, Green River Community College IT faculty conferred with Dr. Robert Friedman, Associate Professor and Director of the University of Washington Tacoma’s Institute of Technology, to discuss the possibility of GRCC BAS graduates entering University of Washington Tacoma’s new master’s degree, Master in Cybersecurity and Leadership. Dr. Friedman stated that the requirements for admission to this master’s degree program are successful completion of a baccalaureate degree from an accredited institution, with at least a 3.0 cumulative GPA.57 Dr. Friedman stated that he believed Green River’s proposed BAS degree would meet those admission requirements, and that he would welcome applications from GRCC BAS degree program graduates. Green River Community College IT faculty are also exploring articulation for graduates of the proposed BAS degree with City University of Seattle. City University of Seattle offers a Master of Science degree in Computer Systems and a Master of Science degree in Information Security. To gain admission to either of these master’s degree programs requires a four-year or approved three-year bachelor’s degree or equivalent from an accredited or otherwise recognized institution.58 In November, 2012, GRCC IT faculty plan to meet with Dr. Erik Fretheim, Program Director at the City University of Seattle School of Management, to discuss articulation. Green River Community College IT faculty also plan to discuss articulation pathways for graduates of the proposed BAS degree program into the numerous online Master of Science degrees in Information Technology at Western Governors University. GRCC faculty plan to confer with Dr. Leo Irakliotis, the Dean of the College of Information Technology at Western Governors University. Because the primary admission requirement for the Western Governors University online master’s degrees in IT is a bachelor’s degree from a regionally or Distance Education and Training Council (DETC)-accredited institution, GRCC is confident that it will be able to successfully articulate a pathway for students from the proposed BAS degree program to enter one or more of the master’s degree programs in IT offered by Western Governors University.59 57 University of Washington Tacoma. Master in Cybersecurity and Leadership, p. 5. City University of Seattle, 2011-2012 Catalog, http://www.cityu.edu/pdf/CityU_CourseCatalog.pdf, Oct, 2012. 59 Western Governors University, MS in IT Network Management Degree Details, http://www.wgu.edu/online_it_degrees/network_management_master_degree_details#admission Oct, 2012. 58 Green River Community College BAS in Information Technology Page 26 Collaboration with Local Employers The Green River Community College IT department has been successfully collaborating with local employers for many years. The GRCC IT Advisory Committee is robust, active, and includes representatives from many local and regional businesses. The advisory committee meets several times a year to discuss courses, degrees, skill sets, and ongoing changes in the IT field. The input from this committee ensures that GRCC continues to teach the relevant skills in demand by today’s employers. For some time, the GRCC IT Advisory Committee has discussed the increasing educational requirements for new IT hires, and specifically that many employers now require a bachelor’s degree for entry into the workplace. At the March, 2012 meeting, the advisory committee voted unanimously to recommend that GRCC develop a bachelor’s degree in Information Technology.60 The primary reason driving the advisory committee’s decision to support the creation of this degree was the widely-acknowledged shortage of potential employees with bachelor’s degrees who have the knowledge, skills, and abilities to go to work as network and computer systems administrators in enterprise environments. Unique Aspects of the Proposed BAS Degree GRCC’s proposed BAS degree has many unique aspects that set it apart from other IT bachelor’s degree programs in the local area: Strong Technical Content: The proposed BAS degree will have significant stepwise upper-division technical coursework in computer systems and network administration, server administration and cybersecurity topics. With input from its IT Advisory Committee, GRCC ensures that its curriculum is vital, relevant, and meets employer needs. Exceptional Faculty: All full-time faculty in the GRCC IT department have master’s degrees in IT or engineering, and extensive industry experience. In addition, many fulltime and part-time IT faculty maintain industry certifications from Microsoft, Cisco, and CompTIA. This combination of education, work experience, and industry certifications uniquely qualifies GRCC faculty to offer its students superior education and training on state-of-the art technologies. Extensive IT Program Resources: The GRCC IT program is committed to maintaining extensive hardware, software, classroom, and industry association resources to facilitate hands-on learning of each of the topics included in the proposed BAS degree program. Hardware and software resources include Cisco routers and switches, multiple virtualization servers capable of hosting hundreds of virtual machines, and new desktop computers in the IT classrooms. The GRCC IT department maintains current memberships in the Microsoft IT Academy, CompTIA Education to Careers (E2C), and Cisco Networking Academy. Testing Centers for Industry Certifications: GRCC maintains Prometric and VUE testing centers to enable students to pursue industry certifications relating to the course work they have completed in the classroom. 60 Green River Community College, “IT Advisory Committee Meeting Minutes,” Mar 13, 2012. Green River Community College BAS in Information Technology Page 27 Student Technology Club: GRCC students have formed a Technology Club that maintains a PC repair shop on the main Auburn campus. The PC repair shop provides hands-on technical and work experience for students beyond what is available in the classroom. The Technology Club has toured local IT businesses, including Integra Telecom and Watchguard. Hands-on Learning: Students use a variety of hardware and software in their classes to give them hands-on experience with current technologies. Critical Thinking: Problem-solving and critical thinking are emphasized throughout the curriculum to enable students to plan, implement, and troubleshoot various hardware and software solutions in simulated real-world environments. Soft Skills: Teamwork, communications, and presentation skills are integrated into the curriculum to help students master these difficult skills that are in high demand in the IT workforce. Strong Links to Industry: Many GRCC IT courses are taught by instructors who currently work in the IT industry. These instructors ensure that students are exposed to current industry best practices, technologies, and standards. Extensive Student Services: GRCC students have access to many high-quality student services, including: library, veteran’s services, and TRiO student support services for first generation and/or economically disadvantaged students and students with disabilities. Campus Services for Place-Bound Students: GRCC recognizes the challenges faced by place-bound students, who, due to family, work, or economic reasons are not able to travel or move to another area to obtain their education. GRCC goes to great lengths to help students succeed and provides numerous resources including a child care facility, extensive financial aid, links to public transportation, counseling, and classes at convenient times for working students. Green River Community College BAS in Information Technology Page 28 Conclusion Green River Community College (GRCC) proposes the development of a Bachelor of Applied Science (BAS) degree in Information Technology: Network Administration and Cybersecurity. The proposed BAS degree: Supports the role, mission, and program priorities of GRCC. Supports and advances the SBCTC mission goals and the HECB policies and goals for higher education. Will help meet the regional demand for qualified IT workers with bachelor’s degrees. Is a natural extension of the AAS-T degrees in Information Technology currently offered by GRCC. Will satisfy demand from students with technical associate’s degrees in IT from GRCC and other nearby community and technical colleges. Provides place-bound students with an educational path to a nearby, affordable, and highquality applied baccalaureate degree. Green River Community College BAS in Information Technology Page 29 Tab 4 Attachment F Washington’s Community and Technical Colleges Applied Baccalaureate degree programs being considered for implementation Updated February 28, 2013 College Degrees Bates Public Safety Administration, Fall 2014 Biomedical Technology, Fall 2014 Bellevue Biological and Environmental Technology, Fall 2013 – Statement of Need sent back for revisions Data Analytics, Fall 2014 – Statement of Need – 30 Day Review completed Centralia Diesel Technology, Fall 2014 Web Development, Fall 2014 Clark Dental Hygiene, Fall 2014 Clover Park Aerospace Engineering Technician, Fall 2014 OR Advanced Materials/Non‐Destructive Testing, Fall 2014 Manufacturing Operations, Fall 2014 – Statement of Need – 30 Day Review completed Columbia Basin Applied Project Management, Fall 2014 Cyber Security, Winter 2013 – Statement of Need– 30 Day Review completed Nursing, RN‐B, Fall 2014** Green River Business Management and Entrepreneurship, Fall 2014 Court Reporting and Captioning, Fall 2014 Information Technology: Network Administration and Security, Fall 2013 – Program Proposal Submitted Highline International Business (emphasis Supply Chain Management) , Fall 2014 Network Security and Computer Forensics, Winter 2014 Respiratory Care, Fall 2014 Social Science (emphasis Youth Development), Fall 2014 Lake Washington Biomedical Engineering Technology, 2015 Energy Systems Engineering Technology, 2014 Transportation and Logistics Management, Fall 2013 – Statement of Need –30 Day Review completed, waiting for proposal submission Manufacturing Engineering Technology, Fall 2014 Public Health Administration, 2014‐15 Page 1 of 2 Tab 4 Attachment F College Degrees Olympic Computer Information Systems, Fall 2013 Leadership and Supervision, Fall 2014 Renton Allied Health, Fall 2014 Seattle District Sustainable Building Science, Fall 2013 – Statement of Need sent back for revisions International Business, Fall 2013 – Program Proposal submitted Allied Health Science, Fall 2013 – Statement of Need sent back for revisions Digital Media, TBD Nursing, RN‐B (SCCC), Fall 2014* Skagit Valley Environmental Conservation, Fall 2013 – Statement of Need sent back for revisions Spokane Nursing, RN‐B, Fall 2013 Wenatchee Valley Nursing, RN‐B, Fall 2014 *Added 1/22/2013 **Added 2/20/2013 Page 2 of 2 TAB 5a REGULAR MEETING OF THE STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES MEETING MINUTES February 7, 2013 State Board Members Sharon Fairchild (Chair), Spokane Beth Willis (Vice Chair), Lakewood Jim Bricker, Coupeville Erin Mundinger, Omak Shaunta Hyde, Lake Forest Park Elizabeth Chen, Federal Way Anne Fennessy, Seattle Wayne Martin, Richland Larry Brown, Auburn Statutory Authority: Laws of 1967, Chapter 28B.50 Revised Code of Washington State of Washington STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES Olympia ACTION INDEX February 7, 2013 Resolution Number ---- 13-02-02 13-02-03 13-02-04 13-02-05 13-02-06 Description Adoption of Consent Agenda: - Approval of State Board Regular Meeting Minutes for December 6, 2012 - Approval of State Board Special Meeting Minutes for January 18, 2013 - Centralia Local Expenditure Authority, Acquisition of 808 and 814 Centralia College Blvd. - Spokane Falls Local Expenditure Authority, ESCO Controls Project - South Seattle Local Expenditure Authority, Wine Program Remodel - Seattle Central Local Expenditure Authority, Broadway Phase II Renovation - Bellevue College Local Expenditure Authority, Negotiated Price on Previously Approved Acquisitions Page in Minutes 1 1 1 1 1 1 1 13-02-07 Approval of Major Capital Selection Criteria 2 13-02-08 Approval of Revised New Applied Baccalaureate Approval Process 3 STATE OF WASHINGTON STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES Olympia Regular Meeting Minutes February 7, 2013 State Board Office, Olympia The State Board held a study session on February 6, 2013, from 1:30 p.m. to 4:50 p.m. The Board heard presentations on subjects including: SBCTC Case Study Report, Legislative Update, Major Capital Criteria Selection, and the Aerospace Pipeline Committee Report. No action was taken at the study session. State Board Members Present: Sharon Fairchild, Beth Willis, Jim Bricker, Erin Mundinger, Elizabeth Chen, Wayne Martin, Anne Fennessy State Board Members Absent: Shaunta Hyde, Larry Brown CALL TO ORDER AND WELCOME Chair Sharon Fairchild called the meeting to order at 8:00 a.m. and welcomed those present. She asked for audience introductions. ADOPTION OF REGULAR MEETING AGENDA MOTION: Moved by Beth Willis and seconded by Jim Bricker that the State Board adopt its February 7, 2013, regular meeting agenda as amended. MOTION CARRIED. ADOPTION OF CONSENT AGENDA (Resolutions 13-02-02 through 13-02-06) MOTION: Moved by Beth Willis and seconded by Jim Bricker that the State Board adopt the consent agenda for its February 7, 2013, regular meeting as follows: a) Approval of December 6, 2012, State Board regular meeting minutes b) Approval of January 18, 2013, State Board special meeting minutes c) Resolution 13-02-02: Centralia College LEA, Acquisition of 808 and 814 Centralia College Blvd. d) Resolution 13-02-03: Spokane Falls LEA, ESCO Controls Project e) Resolution 13-02-04: South Seattle LEA, Wine Program Remodel f) Resolution 13-02-05: Seattle Central LEA, Broadway Phase II Renovation g) Resolution 13-02-06: Bellevue LEA, Negotiated Price on Previously Approved Acquisitions MOTION CARRIED. SBCTC Regular Meeting Minutes February 7, 2013 Page 2 EXECUTIVE DIRECTOR’S REPORT Retirement Plan Re-Launch Fall 2012 Enrollment Report Campus Visit Re-Cap Trustee Confirmations Governor Inslee’s New Cabinet Sub-Groups Government Relations Re-Organization APPROVAL OF MAJOR CAPITAL SELECTION CRITERIA (RESOLUTION 13-02-07) Wayne Doty of the State Board staff presented that the Board applies policies to guide the development of college budget requests and the allocation of resources. Projects that cost $5 million or more compete against each other to receive limited state resources. Over the years the selection and ranking process has been refined to remain relevant to the system’s needs and the legislative, administrative, and market environments. The Board adopts budget requests on behalf of the colleges seeking State capital appropriations. Board staff and system stakeholders have developed a set of Project Development Guidelines for 2015-17 and updated Capital Asset Model parameters for the Board’s consideration. The recommendation includes a preference for taking care of the existing buildings and capacities over adding new square footage to a campus. TACTC and WACTC representatives spoke in support of the new selection criteria. MOTION: Moved by Jim Bricker and seconded by Erin Mundinger that the State Board adopt Resolution 13-02-07 authorizing the Executive Director to make adjustments as may be necessary in response to actions taken by the Governor, by the Legislature, and externallyimposed restrictions or guidelines. MOTION CARRIED. CTCLINK UPDATE Mike Scroggins of the State Board staff presented that the Washington State Community and Technical College Enterprise Resource Planning (ERP) Project (ctcLink) will replace a wide variety of computer systems across 34 colleges and SBCTC. The ERP will provide improved student services, comprehensive financial aid services, a unified view of human resources, integrated financial management and controls, and robust reporting and research capabilities. The ERP will be the template to align college and system business processes. A contract has been signed for implementation and hosting services with Ciber, Inc. The implementation phase of ctcLink has begun along with the mobilization of the project team, Ciber team, and college subject matter experts. A panel of presenters discussed the details of the project initiation and kickoff, the schedule, the Critical Milestones, and the importance of meeting the Critical Milestones. The Board was also formally introduced to Ciber leadership and Ciber discussed the ctcLink Project and implementation approach that will be used. SBCTC Regular Meeting Minutes February 7, 2013 Page 3 IT DIVISION ORGANIZATION Mike Scroggins of the State Board staff presented that the Center for Information Services located in Bellevue was a legal entity established by interlocal agreement between all colleges and the SBCTC. This organization’s primary function was to develop, acquire, and support a common suite of administrative software applications for use by the colleges. The college presidents requested that the SBCTC assume responsibility for the Center for Information Services, its operating budget, personnel, assets, and liabilities. The SBCTC, by State Board Resolution 08-04-10 dated April 15, 2008, agreed to assume responsibility effective July 1, 2008. The State Board already had an IT Department located in Olympia within the Finance Division that primarily supported SBCTC staff and college data reporting, research, and policy initiatives. The new IT Division was created combining both the Bellevue staff and Olympia staff into one work unit reporting to the Deputy Executive Director for Information Technology. NEW APPLIED BACCALAUREATE APPROVAL PROCESS (RESOLUTION 13-02-08) Michelle Andreas of the State Board staff presented that in 2010 the Legislature granted authority for the State Board for Community and Technical Colleges and the Higher Education Coordinating Board (HECB) to approve applied baccalaureate programs offered by community and technical colleges – removing the pilot status and limitation on the number of colleges that could offer applied baccalaureate programs. In 2012 the HECB was eliminated as a state agency and the Washington Student Achievement Council was created to oversee education policy for Washington State. The new agency no longer retained its authority over degree program approval. Therefore, the State Board has sole approval authority for applied baccalaureate degree programs provided by community and technical colleges in Washington. Given these agency authority changes, staff worked with the Washington Association of Community and Technical Colleges (WACTC) to recommend changes to the selection process used by State Board members to approve applied baccalaureate degree programs. Board members expressed concerns with the second recommendation, eliminating the “philosophical” discussion between the State Board and the college administration. They asked that it be removed from the resolution and be re-visited at a future meeting. MOTION: Moved by Erin Mundinger and seconded by Beth Willis that the State Board adopt REVISED Resolution 13-02-08 approving the removal of all reference to the Higher Education Coordinating Board in all Applied Baccalaureate Degree program approval process documents. MOTION CARRIED. SBCTC Regular Meeting Minutes February 7, 2013 Page 4 CHAIR’S REPORT Chair Fairchild presented her report: Trustees’ Association Report. TACTC President Tim Douglas reported on the topics of: TACTC Winter Conference, Transforming Lives Dinner, ACCT Conference, and the October ACCT in Seattle. Presidents’ Association Report. WACTC President Tom Keegan reported on the topics of: Economic Development Strategy Goals, State Wide PR Campaign and Competency Based Degree Work. Parking Lot Items. A list of the State Board’s “Parking Lot” items was presented for review and updates. ADJOURNMENT/NEXT MEETING There being no further business, the State Board adjourned its regular meeting of February 7, 2013, at 11:40 a.m. The State Board will hold next meeting March 27-28, 2013, at the State Board Office in Olympia. ______________________________ Sharon Fairchild, Chair ATTEST: ______________________________ Marty Brown, Secretary REGULAR MEETING AGENDA ITEM TAB 5b March 27, 2013 Discussion Action (Resolution 13-03-09) Topic Western eTutoring Consortium Agreement (renewal) Description The State Board eLearning Team manages Washington Online (WAOL), a suite of online, webbased teaching and learning tools and support services for system colleges. One of those services is eTutoring, a project that enables students to get online access to live tutoring in Accounting, Anatomy and Physiology, Biology, Calculus, Chemistry, Economics, Engineering, Math, Physics, Spanish, Statistics, Web Development, and Writing and MS Office. Writing students can upload their papers and get a response from a tutor within 48 hours. In January 2008, SBCTC eLearning partnered with Washington State University (WSU) and the Connecticut Distance Learning Consortium (CTDLC) to create the NW eTutoring Consortium. The program started with five Washington community and technical colleges and WSU. The consortium now includes 27 Washington CTCs, in addition to 16 other institutions (WSU plus institutions from five other western states). The colleges in the consortium use a common technology platform hosted by CTDLC to provide eTutoring for all their students. All member colleges provide at least five hours of tutoring each week to the consortium. Last year the consortium changed its name from the NW eTutoring Consortium to the Western eTutoring Consortium to accommodate new members from California and Wyoming, and SBCTC assumed full management of the consortium. This two-year agreement with CTDLC provides the technology platform and college membership fees. This agreement enables all 34 system colleges and all non-system institutions to join the WeTC and offer eTutoring services to their students. Major Considerations eTutoring support services are consistent with the recommendations in the System Direction and the Strategic Technology Plan. Funds for this agreement come from SBCTC eLearning funds. Analysis SBCTC eLearning and the system eLearning services it manages through Washington Online support the Innovation goals of the Board’s Strategic Direction to use “technology, collaboration and innovation to meet the demands of the economy and improve student success.” On July 1, 2009, SBCTC announced it would fund the annual membership fee for any system college that wants to participate in the Western eTutoring Consortium. By offering eTutoring to all 34 system colleges, all system students can get tutoring assistance when and where they need it. eTutoring helps colleges increase tutoring services not only for online students, but also Tab 5b, Page 2 for students who are unable to attend on-campus tutoring sessions because of work or home responsibilities. The costs for this two-year agreement with CTDLC for fiscal years 2014 and 2015 are: Membership fees for 27 current CTC members $ 81,000 Operating costs $ 16,000 Membership fees for remaining 7 CTCs (if/ when they choose to join) $ 21,000 Total $ 118,000 SBCTC eLearning is actively working with the remaining system colleges to encourage them to take advantage of this important student service. Recommendation Staff recommends approval of Resolution 13-03-09, approving the agreement with CTDLC for up to $118,000 for fiscal years 2014 and 2015. Prepared by: Connie Broughton, 360-704-4334, cbroughton@sbctc.edu. Tab 5b STATE OF WASHINGTON STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES RESOLUTION 13-03-09 A resolution awarding up to $118,000 of state funds to Connecticut Distance Learning Consortium. WHEREAS, the State Board has agreements with Connecticut Distance Learning Consortium to support system wide eTutoring services, THEREFORE BE IT RESOLVED that the State Board for Community and Technical Colleges delegates authority to the Executive Director to execute agreements with Connecticut Distance Learning Consortium that shall not exceed $118,000 for two years; and BE IT FURTHER RESOLVED that the State Board for Community and Technical Colleges grants the Executive Director the authority to award state funds consistent with Board policy and state law; and BE IT FURTHER RESOLVED that the State Board for Community and Technical Colleges grants the Executive Director authority to make adjustments to the proposed award outlined in the Connecticut Distance Learning Consortium agreements if the anticipated program funding changes due to changes in college participation in the Western eTutoring Consortium; and BE IT FURTHER RESOLVED, that the State Board for Community and Technical Colleges authorizes the Executive Director to make adjustments, as necessary, for computational errors, data corrections, externally imposed restrictions or guidelines, legislative appropriation provisos, restrictions, guidelines, and uniform accounting and reporting requirements. APPROVED AND ADOPTED ____________. Sharon Fairchild, Chair ATTEST: Marty Brown, Secretary REGULAR MEETING AGENDA ITEM TAB 5c March 28, 2013 Consent Item Action (Resolution 13-03-10) Topic South Puget Sound Community College – Local Expenditure Authority (Stormwater Retrofit) Description South Puget Sound Community College is seeking approval to use up to an additional $416,000 in local funds for their stormwater retrofit project. Expenditures of local funds on a project exceeding $400,000 require State Board authorization. Major Considerations The project was awarded a Department of Ecology grant through the City of Olympia. The College has sufficient local funds dedicated for this project. The College’s board of trustees has approved the expenditure. Analysis South Puget Sound Community College is in the process of campus-wide stormwater upgrades using low impact development (LID) best practices. In September 2011, the State Board approved the use of up to $1,087,750 in local funds for the project, to add, replace, and improve 15 stormwater vaults with filtration units and add two rain gardens throughout the campus. Signage was also installed to educate the public about the improvements. The College is now requesting authority to spend up to an additional $416,000 in local funds to design and construct phase two of their upgrades. This will add, replace, and improve four more stormwater vaults with filtration units at their Mottman campus along roads and walkways. This project has been awarded a grant by the Department of Ecology through the City of Olympia. Background Information Resolution 11-09-46, South Puget Sound Community College Local Expenditure Authority [Tab 1f - http://sbctc.edu/general/admin/Complete_September_2011_Agenda.pdf] Recommendation Staff recommends approval of Resolution 13-03-10, authorizing South Puget Sound Community College additional local expenditure authority of $416,000, for phase two of the College’s stormwater retrofit project. Prepared by: Wayne Doty, 360-704-4382, wdoty@sbctc.edu Tab 5c STATE OF WASHINGTON STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES RESOLUTION 13-03-10 A resolution relating to South Puget Sound Community College’s local expenditure authority. WHEREAS, the College is in the process of campus-wide stormwater upgrades using low impact development (LID) best practices; and WHEREAS, the State Board approved the use of up to $1,087,750 in local funds in September 2011 for the project, to add, replace, and improve 15 stormwater vaults with filtration units and add two rain gardens throughout the campus; and WHEREAS, the College is now requesting authority to spend up to an additional $416,000 in local funds to design and construct phase two of their upgrades, which will add, replace, and improve four more stormwater vaults with filtration units at their Mottman campus along roads and walkways. THEREFORE BE IT RESOLVED that the State Board for Community and Technical Colleges authorizes South Puget Sound Community College additional local expenditure authority of $416,000, for phase two of the College’s stormwater retrofit project. APPROVED AND ADOPTED on March 28, 2013. Sharon Fairchild, Chair ATTEST: Marty Brown, Secretary REGULAR MEETING AGENDA ITEM TAB 5d March 28, 2013 Consent Item Action (Resolution 13-03-11) Topic Yakima Valley Community College Property Acquisition (801 South 14th Avenue) Description Yakima Valley Community College is requesting authority to acquire .13 acres of property at 801 South 14th Avenue in Yakima, Washington. This acquisition is a part of the College’s master plan and was approved by the College’s board of trustees. Major Considerations Supports the College’s Access Core Theme: “YVCC increases access through programs and services that address the diverse challenges, learning styles, goals, and schedules of students in the district.” The proposed acquisitions are within the College’s master plan. The College’s board of trustees has approved the property purchases. Analysis Yakima Valley Community College is requesting authority to purchase the .13 acres of property located at 801 South 14th Avenue in Yakima, Washington. This property has been identified in the College’s master plan as the location of future parking. The estimated total principal cost to acquire the property is $116,400, for which the College has sufficient local funds. Additionally, the future pay-to-park lot will be supported by revenue generated from parking fees. Background Information Attachment A: Yakima Valley Community College Campus Acquisition Map Recommendation Staff recommends approval of Resolution 13-03-11, giving Yakima Valley Community College authority to acquire the property located at 801 South 14th Avenue in Yakima, Washington. Prepared by: Wayne Doty, 360-704-4382, wdoty@sbctc.edu TAB 5d STATE OF WASHINGTON STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES RESOLUTION 13-03-11 A resolution relating to Yakima Valley Community College’s authority to acquire the property located at 801 South 14th Avenue in Yakima, Washington. WHEREAS, Yakima Valley Community College is requesting authority to purchase the .13 acres of property located at 801 South 14th Avenue in Yakima, Washington, at an estimated total principal cost of $116,400, for which the College has sufficient local funds; and WHEREAS, the property has been identified in the College’s master plan as the location of future parking and the future pay-to-park lot will be supported by revenue generated from parking fees; THEREFORE BE IT RESOLVED that the State Board for Community and Technical Colleges gives Yakima Valley Community College $116,400 in local expenditure authority to purchase the property located at 801 South 14th Avenue in Yakima, Washington. APPROVED AND ADOPTED March 28, 2013. _______________________________________ Sharon Fairchild, Chair ATTEST: ______________________________ Marty Brown, Secretary TAB 5d Attachment A 801 S. 14th Avenue WP Additional Properties Bequeathed to the College: Master Plan Boundary As of March 2013 Duplex Single-Family Unit Retail Eating Facility Retail Auto Shop Single-Family Unit Signel-Family Unit 230-230 1/2 N. 37th Ave. 1124 S. 16th Ave. 16th Ave. @ Nob Hill Blvd. 501 W. Nob Hill Blvd. 1017 S. Pleasant Ave. 1019 S. Pleasant Ave. Tab 6 REGULAR MEETING AGENDA ITEM March 28, 2013 Discussion Action Topic ctcLink Project Executive Briefing Description The Washington State Community and Technical College Enterprise Resource Planning (ERP) Project (ctcLink) will replace a wide variety of computer systems across 34 colleges and SBCTC. The official kickoff of the implementation phase of the project occurred March 7th with hundreds of college system staff participating via WebEx technology. There will be multiple sessions targeted at specific audiences and intended to introduce the ctcLink team, the Ciber project team, and interactively discuss the expectations of the project. This executive briefing will focus on the strategy for risk mitigation, quality management, organizational change management, and communications. The board will have the opportunity to discuss the deployment schedule for all colleges. Key Questions How will faculty and staff be trained on the new systems? What is the strategy for communicating with students? How do you keep colleges engaged when their deployment schedule is the outer waves? Analysis The combined ctcLink and Ciber project teams consist of approximately 40 people onsite today. The coordination of the overall team and functional sub teams is the joint responsibility of the project and program managers. Both teams have corresponding staff in each of the business domains of Application Portal, Campus Solutions, Human Capital Management, Financials, Universal Productivity Kit (UPK), and Enterprise Performance Management (EPM). Additionally, there is the coordination of hundreds of college subject matter experts working with the core ctcLink team. Approximately 60% of the overall effort of the project will occur during the firstLink phase, with approximately 10% per wave in the following four waves. During the first phase of implementation, core business processes will be aligned for all colleges with the new software. After configuration, installation, testing, and training firstLink will go-live. Background Information ctcLink Project Documents: http://ctclink.sbctc.edu Tab 6, Page 2 Recommendation/Outcomes A panel of ctcLink team members will lead the board through a discussion of project objectives, risk areas, quality assurance, and change management. The board will have an understanding of the initial risks identified for the project and the issue management, monitoring, and resolution process. The board will discuss the role of project quality assurance and have an understanding of the quality metrics that will be used weekly to measure progress and success rates. There will be a discussion led by the organizational change management team related to adapting to new business processes, organizational integrations, collaborations, and the adoption of new technologies. Prepared by: Michael Scroggins, 360 704-4377, mscroggins@sbctc.edu REGULAR MEETING AGENDA ITEM TAB 7 March 28, 2013 Discussion Action Topic Legislative and Communication Update Description The 2013 legislative session has passed the halfway point and bills advancing through the legislative process are now being considered in the opposite chamber. In addition to debating bills, legislative leaders are turning their focus to the difficult task of balancing the state budget. (See TAB 1, “Budget Status and Tuition Update.”) Staff have been fielding media calls and producing messaging materials in response to legislative activity, and work continues on the WACTC Public Relations Campaign. Key Questions Are policy changes before the Legislature consistent with System Direction Goals? Are there any messaging materials the Board feels is necessary? Analysis Legislative Update Bills important to the community and technical college system continue to advance through the legislative process. Staff will bring real-time information on proposed bills of significance to the Board during their meeting. Staff continues to communicate to legislators, legislative staff, and other higher education stakeholders about the vital role community and technical colleges play in providing a worldclass education that leads to competitive jobs and a more robust economy. Conversations are ongoing and staff will continue to provide updates on these discussions throughout session. Communications Update Action in the state Legislature and Congress have prompted media calls and requests for information on topics ranging from completions to Pell Grant eligibility. Staff will update the Board on recent requests and messaging products, and summarize progress on the WACTC Public Relations Campaign. WACTC has identified the campaign as a top priority to grow advocacy for community and technical colleges based on the Doug Gould research. TAB 7, Page 2 Background Information Attachment A: Economic Development one-pager Attachment B: Completions one-pager Attachment C: I-BEST “Call to Action” one-pager Recommendation/Outcomes The Board will be updated on the status of key legislation and topical issues, current and upcoming messaging materials, and the statewide public relations plan. Staff is seeking Board input on policy legislation where the system could reasonably exert influence and direction. Prepared by: Alison Grazzini Smith, 360-704-4394, agsmith@sbctc.edu Laura McDowell, 360-704-4310, lmcdowell@sbctc.edu TAB 7 Attachment A Washington’sCommunityandTechnicalColleges BuildingaProsperousEconomy We’reeveryone’sbusiness FocusonSTEM Washington’s community and technical colleges are a collective, powerful, unmatched resource for advancing prosperity through education. Our 34 colleges not only connect with employers in the regions where they operate, but also with each other through common programs – like advanced manufacturing and allied health – that align with Washington’s overall job‐growth strategy. This approach connects every community to the full range of economic possibilities locally and regionally. People land good jobs, businesses grow and thrive, and our economy prospers. Washington faces an alarming shortage of people trained in science, technology, engineering and math (STEM). According to a recent economic study, Washington’s two‐year colleges and former students add $11 billion annually to the state’s economy.1 Fillingandcreatingjobs Employers are desperate for workers with mid‐ education level skills. By 2019, two‐thirds of all job openings in Washington will require at least one year of college education – with thousands in the mid‐ level of education offered specifically at community and technical colleges.2 From 2014 to 2019, Washington is predicted to produce 34,000 people a year with associate degrees, certificates, or one year of college‐ level credits. That’s roughly 9,000 short of what the state predicts it will need each year.3 Community and technical colleges are not only job‐ fillers; they’re job‐creators. Our graduates bring talent, innovation, and entrepreneurship to employers, which boost productivity and job‐growth. Washington State Board for Community and Technical Colleges It’s not only a matter of filling jobs in research, engineering or other professions that require a four‐ year degree. Critical shortages exist for technicians and skilled workers in advanced manufacturing, computer technology, and other STEM industries as well. Our colleges specialize in education and training for good, middle‐class jobs and careers in just these kinds of fields. According to Georgetown University, Washington will be third in the nation in STEM jobs by 2018.4 Washington can’t count on importing talent from other states to fill gaps. Competitor states are vying to keep their own talent in‐house. Importing STEM employees at the mid‐level of education is especially difficult because they’re less likely to relocate than those with bachelor’s degrees. Aligningwiththeeconomy Ten Centers of Excellence across the state serve as economic development drivers for industries that create jobs: agriculture; allied health; aerospace and advanced materials manufacturing; clean energy; construction; education; homeland security; information and computing technology; international trade, transportation and logistics; and marine manufacturing and technology. Each center develops fast, flexible, quality programs that can be deployed quickly throughout Washington’s community and technical college system. www.sbctc.edu March 1, 2013 Narrowingskillgaps Understandingskillgaps: the Understandingskillgaps:the gameofmusicalchairs gameofmusicalchairs Through high‐impact business partnerships, two‐year colleges track local and state job needs and respond quickly to meet critical labor market shortages. Colleges discontinue programs that have become less relevant for the workforce and realign resources and students to meet the need. Walla Walla Community College President Walla Walla Community College President Steve VanAusdle likens the skills gap to two Steve VanAusdle likens skill gaps to two games of musical chairs. In the “high skills” games of musical chairs. In the “high skills” game, there are 100 chairs representing job game, there are 100 chairs representing job openings, with 48 people playing the game. openings, with 48 people playing the game. When the music stops, about half the When the music stops, more than half the chairs are empty. Employers search chairs are empty. Employers search elsewhere – out‐of‐state or out‐of‐country elsewhere – in other states or countries – to ‐‐ to fill the chairs. fill the chairs. In the “lower‐skills” game of musical In the “lower‐skills” game of musical chairs, chairs, there are 60 chairs but 100 people there are 60 chairs but 100 people are are playing the game. When the music playing the game. When the music stops, 40 stops, 40 people are left on their feet, people are left on their feet, unemployed. unemployed. For example, Washington’s community and technical colleges produced 77 percent more registered nurses between 2003 to 2011 to help fill a nursing shortage. From 2006 to 2011, two‐year colleges reprioritized their lean budgets to increase training for high‐demand aerospace and manufacturing jobs by 37 percent to grow these vital industries.5 Our colleges are in‐synch with the jobs of today – and tomorrow. Communityandtechnical collegeeducationpays The problem gets worse as the number of The problem gets worse as the number of chairs grows in the high‐skills game and chairs grows in the high‐skills game and shrinks in the low‐skills game. The solution: shrinks in the low‐skills game. The Move more people to the high skills game so solution: Move more people to the high they have a seat at the economic table and skills game so they can have a seat at the businesses thrive. With a certificate or degree from a Washington community or technical college in hand, graduates enter the workforce and land good family‐wage jobs. At career mid‐point, the average annual income of the typical associate degree graduate in Washington is $49,400, 35 percent more than someone with a high school diploma alone.6 Seventy‐four percent of the students completing professional‐technical programs in 2009‐2010 were employed seven to nine months after leaving college, even in the midst of the recession. 7 Sources: 1. Economic Modeling Specialists, January 2011 2. A Skilled and Educated Workforce, 2011 Update by Higher Education Coordinating Board, State Board for Community and Technical Colleges, Workforce Training and Education Coordinating Board 3. A Skilled and Educated Workforce, 2011 Update (see above). Includes community and technical colleges and private career schools. 4. State‐level tab analysis: http://cew.georgetown.edu/stem/ 5. SBCTC data warehouse 6. Economic Modeling Specialists, January 2011 7. SBCTC data warehouse TAB7,AttachmentB WashingtonCommunityandTechnicalColleges BuildingaWork‐ReadyWashington AccelerateandComplete! Moving Students Further and Faster Community and technical colleges continually develop and improve ways to move more students through school and into jobs faster. And it’s working. In fact, during the past five years – in the midst of historic cuts to higher education – our colleges responded by increasing the number of degrees and certificates completed by 46 percent. We rank 14th in the nation for graduation and transfer rates, and 12th for certificates and degrees produced. How do we do it? Our nationally recognized Student Achievement Initiative tracks student progress and rewards colleges when more students reach key academic milestones and complete degrees and certificates. Other strategies we use to help students complete programs and degrees include: Competency‐based advancement – Community and technical colleges use innovative acceleration models that dissolve the step‐by‐step sequence of coursework in pre‐college courses. Academic assessments reveal knowledge gaps and classes focus specifically on those gaps, so students advance quickly into college‐level courses based on knowledge gained rather than time spent in a classroom. “Washington 45” – For students who want to transfer after one year, the new “Washington 45” agreement includes courses offered by community and technical colleges that satisfy 45 credits of general education requirements at any public college or university in Washington. Common course numbering – All 34 community and technical colleges use the same numbers for hundreds of courses so students transfer among colleges without repeating courses or losing credits. Completion and Transfer Rates (the latest data) IPEDS (Integrated Postsecondary Education Data System) is the source used to report college completion data nationally. An often quoted three‐year IPEDS completion rate for community colleges nationwide (about 26 percent) does not include students who transfer to another two‐year college to finish their work or who transfer to a university early – before they have completed a two‐year degree. In Washington, 27.9 percent of “first‐time, full‐time” community and technical college students complete degrees and certificates within three years; 19.4 percent transfer, for a completion/transfer rate of 47.3 percent. An additional 10.3 percent of students continue to attend school to complete their programs. Cohort Year Started Fall 2008 Completion (certificates and degrees) Transfer Completion + Transfer Still enrolled Total (completed, transferred or still enrolled) 27.9% 19.4% 47.3% 10.3% 57.6% Washington State Board for Community and Technical Colleges | www.sbctc.edu | February 19, 2013 College Scorecard Limited The White House College Scorecard draws data from IPEDS, the national “Integrated Postsecondary Education Data System” database. The scorecard might work well for comparing four‐year colleges and universities; however, the completions data paints a misleading picture of community and technical colleges because it excludes significant portions of our student population. The IPEDS database only captures full‐time, degree‐seeking students who have never enrolled in college before and who start fall quarter – a common profile for students at four‐year institutions but only a fraction of those at community and technical colleges. For calculating the completion rate, the database excludes: Part‐time students – Half of Washington’s community and technical college students attend school part‐time, usually because they’re working and cannot take on a full load of credits. Returning students – Many community and technical college students are adults returning to college to complete a degree, enhance their skills, or expand their knowledge to be competitive in today’s workforce. The median age of a Washington community or technical college student is 26. Students who began their studies in winter, spring or summer quarters – Community and technical colleges are generally more open than four‐year institutions to accepting new students after fall quarter. Students who take longer than three years to complete a degree – Many community and technical college students take longer to complete their studies because they work (43 percent), raise families (30 percent), and attend part‐time (50 percent). Students who transfer before earning an associate degree – Students in some majors are advised to transfer to four‐year institutions as sophomores or choose to transfer before completing an associate degree. For community and technical colleges, using IPEDS data is like looking through a set of binoculars and seeing a small portion of a much bigger scene. Reading the scorecard This percent comes from the IPEDS database. It includes students who earn an associate degree or certificate within three years. The media often cite this percentage; however, many students transfer to another community or technical college to finish their education, or transfer to a four‐year university early – before earning a degree or certificate. These students are still successful even though they transferred. This percent reflects the transfers that are missing in the graduation rate (in orange above). So a more accurate measure of success for this example is: 18.1% + 27.9% = 46% completion success Even this percentage does not tell the full story because so many students are excluded (see bullets above). TAB7,AttachmentC Washington’sCommunityandTechnicalColleges IntegratedBasicEducationand SkillsTraining(I‐BEST) AcalltoactionforCongress 2012 changes to Pell Grant eligibility made “ability-to-benefit” students ineligible for financial aid, in effect requiring adult students to either return to high school to get a diploma or pass a GED test before applying for aid. In the past, students proved their ability to benefit by either passing a federally-approved ability to benefit test or successfully completing six credit hours of college-level courses. These changes are devastating for adult learners who lack a high school diploma or GED, but who are fully capable of, and committed to, learning basic skills and job skills concurrently in career-path programs. It threatens to decimate the Integrated Basic Education and Skills Training (I-BEST) program and other innovative approaches that allow students to acquire basic skills and work skills simultaneously, getting them into living wage jobs quickly. Washington’s community and technical college system is calling on Congress to restore federal financial aid eligibility for students in I-BEST and similar career-pathway programs across the nation. WhatisI‐BEST? Washington’s Integrated Basic Education and Skills Training Program (I-BEST) is a nationally recognized model that quickly boosts students’ literacy and work skills so that students can earn credentials, get living wage jobs, and put their talents to work for employers. I-BEST pairs two instructors in the classroom – one to teach professional and technical content and the other to teach basic skills in reading, math, writing or English language – so students can move through school and into jobs faster. As students progress through the program, they learn basic skills in real-world scenarios offered by the job-training part of the curriculum. I-BEST challenges the traditional notion that students must complete all basic education before they can even start a jobtraining program. This approach often discourages students because it takes more time, and the stand-alone basic skills classes do not qualify for college credit. I-BEST students start earning college credits immediately. This research-based program was named a Bright Idea by Harvard’s John F. Kennedy School of Government in 2011 and is being replicated and implemented across the country. Abenefittotheeconomy Talent and skills determine the competitive edge in today’s economy, yet one out of every six people in Washington lacks the basic reading, writing and math skills to get living-wage jobs and meet the needs of employers. This segment of Washington’s population is growing quickly at the same time that most jobs now require college experience. By 2019, two-thirds of all new jobs in Washington State will require at least one year of college education. In order to have a vibrant economy, Washington employers need access to skilled, credentialed workers and all residents need access to opportunities that allow them to earn a living wage. Washington State Board for Community and Technical Colleges www.sbctc.edu March 12, 2013 Dramaticresults AcrosstheUnitedStates Research conducted separately by the Community College Research Center and the Workforce Training and Education Coordinating Board found that I-BEST students outperform similar students enrolled in traditional basic skills programs. I-BEST students are: The I-BEST approach is spreading across the nation. Washington’s community and technical college system has provided information and assistance to 20 other states seeking to adopt I-BEST and similar programs: Minnesota, Indiana, Oklahoma, Wisconsin, Illinois, Kansas, Kentucky, North Carolina, Alabama, California, Colorado, Connecticut, Georgia, Louisiana, Maryland, Mississippi, New Mexico, Oregon, Rhode Island and Texas. Our assistance to other states was made possible by funding from Jobs for the Future, private foundations, and other state systems. 3 times more likely to earn college credits. 9 times more likely to earn a workforce credential. Employed at double the hours per week (35 hours versus 15 hours). Earning an average of $2,310 more per year than similar adults who did not receive basic skills training. More than 3,000 students are enrolled in I-BEST programs each year. Students served by I-BEST are: In need of basic education in areas such as math, reading and writing, speaking and listening. An average of 30 years old and mostly female – 62 percent. Often people of color – 41 percent as compared to 26 percent of the state’s population. Speakers of English as a second language – 21 percent. Have one or more dependent children – 47 percent. Often without a high school diploma or GED. ThroughoutWashington The Washington State Board for Community and Technical Colleges has approved 170 I-BEST programs in areas such as: Healthcare Early childhood education Automotive and transportation Water management/green jobs Aeronautics and manufacturing Architecture/engineering Office technology Trades Programs are designed to get students to the first “tipping point” toward financial security – a year of college education and a vocational certificate. Community and technical colleges are now expanding the combined workforce training-academic instruction model for other student populations. REGULAR MEETING AGENDA ITEM TAB 8 March 28, 2013 Discussion Action Topic Financial Aid System Update Description The 2012 Washington State Legislature directed the Washington State Student Achievement Council (WSAC) to report on the effectiveness of the State Need Grant program in meeting the higher education needs of low-income students and achieving the state’s higher education goals (E2SHB 2483). The report, due December 2014, requires the Council to examine student outcomes, the impact of the State Need Grant in meeting the state’s educational attainment goals, and options for prioritizing the State Need Grant based on institutional performance. In addition, the 2012 operating budget (HB 2127) required the Washington State Institute for Public Policy (WSIPP) to evaluate academic outcomes of State Need Grant students and to conduct a longitudinal study to determine the extent to which the State Need Grant has increased access and degree attainment, and whether the funding has been efficiently utilized. The final phase of this study will be completed by December 2013. In support of these efforts, WSAC convened a workgroup of financial aid administrators and stakeholders in all sectors of higher education to conduct a comprehensive policy review of the State Need Grant. The review was intended to complement the WSIPP study and provide recommendations to the Council and legislators. Community and technical college representatives on the WSAC workgroup crafted a CTC system State Need Grant position paper (Attachment A: Research Report 13-1: A Descriptive Study of Washington State Need Grant Eligible Students Enrolled in Community and Technical Colleges in 2011-12 – February 2013). The “working” position paper was vetted through the councils, commissions, and WACTC for feedback and was revised in winter 2013. These statewide efforts were discussed during the December 2012 State Board Study Session. To more thoroughly understand the impact of the State Need Grant on community and technical college students, David Prince and Darby Kaikkonen, SBCTC researchers, conducted a focused study that looks at financial aid and student success issues related to community and technical college students receiving State Need Grant aid. This study session will focus on the research conducted by SBCTC researchers. Key Questions What are the policy implications from the SBCTC study that focused on the impact of the State Need Grant on community and technical college students? What State Need Grant policy position(s) best situate low income students to access funding through the Washington State Need Grant? Tab 8, Page 2 Analysis In 1969 the State Need Grant was established. It is designed to pay a portion of higher education costs for needy and disadvantaged students. To be eligible, a student’s family income cannot exceed 70 percent of the state’s median family income – currently $57,500 for a family of four. The purpose of the State Need Grant review is to ensure that the neediest students are served given increasing tuition costs, increased enrollment at colleges, and financial support needed by students. Over time community and technical colleges serve approximately 59 percent of all higher education students receiving State Need Grant, yet CTCs receive approximately 36 percent of State Need Grant funding. In the wake of budget reductions, the state has remained committed to increasing State Need Grant funding to keep pace with tuition increases and protect the lowest income students served by the program. The SBCTC report on the impact of the State Need Grant on community and technical colleges concludes that: The percent of eligible students not receiving aid has risen substantially in the past five years as college enrollments swelled. Students who receive the State Need Grant have significantly more of their financial needs met than eligible students who are not served. The difference in financial aid received and the corresponding difference in financial need that is met by aid is due almost entirely to receipt or non-receipt of the State Need Grant. Retention is significantly higher if eligible students receive a State Need Grant. Background Attachment A: Research Report 13-1: A Descriptive Study of Washington State Need Grant Eligible Students Enrolled in Community and Technical Colleges in 2011-12 – February 2013 Washington State Need Grant Review - December 2012, State Board Study Session http://www.sbctc.edu/general/admin/SB_Packet_Complete_December_2012.pdf Outcomes Staff will provide an overview of the State Need Grant study conducted by researchers David Prince and Darby Kaikkonen. SBCTC staff will update State Board members on the State Need Grant position paper and legislative action. State Board members will have an opportunity to provide feedback on State Need Grant research and position paper. Prepared by: Michelle Andreas, 360-704-4338, mandreas@sbctc.edu and David Prince, 360-704-4347, dprince@sbctc.edu Research Report 13-1 Tab 8, Attachment A A Descriptive Study of Washington State Need Grant Eligible Students Enrolled in Community and Technical Colleges in 2011-12 February 2013 Who colleges were both able and not able to serve due to funds available The State Need Grant is Washington State’s largest financial assistance program for low-income, needy, and disadvantaged residents attending institutions of higher education. It provides financial assistance to low-income residents attending an undergraduate institution in Washington. Currently, students with an income under 70 percent of the state’s median family income (MFI) (currently $57,500 for a family of four) can receive a grant award that covers their tuition and fees. Community and Technical College (CTC) students make up the majority of students eligible for and served by the State Need Grant .1 As early as five years ago, nearly all students enrolled in CTCs who were eligible for the Need Grant were served by it. In recent years the number of eligible students in all sectors has risen with higher enrollments. Significantly, colleges have had insufficient Need Grant funding to meet this increased demand and as a result have been unable to serve many of these students. The majority of these not served students are in the two-year public sector. In 2011-12 there were 65,533 Need Grant eligible students enrolled in the two-year college system. The Need Grant served 47,626 students (73% of all eligible students) and 17,927 students (27% of all eligible students) were not served. The issue remains critical as despite a leveling of enrollments in the slowly recovering economy, CTCs project to stay over enrolled for the foreseeable future and this suggests that demand for the Need Grant will stay high. Key Findings This report describes two year CTC students eligible for and enrolled in CTCs in 2011-12. It compares eligible students who were served and not served for demographics, enrollment status, and college retention rates. 1 The percent of eligible students not receiving aid has risen substantially in the past five years as college enrollments swelled. The report shows that for students with similar characteristics and similar financial need, retention is significantly higher if eligible students receive a Need Grant. Students who receive the Need Grant have significantly more of their financial needs met than eligible students who are not served. The difference in financial aid received and the corresponding difference in financial need that is met by aid is due almost entirely to receipt or non-receipt of the Need Grant. http://www.wsac.wa.gov/sites/default/files/SFAAnnualReport2012_0.pdf For Information about the report contact: David Prince, Director of Research and Analysis Phone: 360-704-4347 Email: dprince@sbctc.edu Darby Kaikkonen, Policy Research Associate Phone: 360-704-1019 Email: dkaikkonen@sbctc.edu Washington State Board for Community and Technical Colleges TDD 800-833-6388 Annually, how many students have been eligible for and served by the State Need Grant between 2007-08 and 2011-12? The proportion of students eligible for the Need Grant % of CTC Eligible Students Served and Not Served by the State Need Grant who are served decreased by 2% 7% 2.5 students served for every ten eligible since 2007-08. In 27% 28% 30% 2007-08, 41,950 CTC students completed financial 98% 93% 73% 72% 70% aid applications and were deemed eligible for the Need Grant. Of these, 98% were 2007-08 2008-09 2009-10 2010-11 2011-12 served. Throughout the (Eligible (Eligible (Eligible (Eligible (Eligible recession college enrollments N=41,950) N=45,990) N=57,386) N=64,556) N=65,533) swelled and with that the Served Not served number of Need Grant eligible students increased. In 2011-12, 65,533 students were deemed Need Grant eligible. Of these, 47,626 (73%) were served and 17,927 (27%) were not served. The high water mark for not served students was in 2010-11, when 19,158, or 30%, of Need Grant eligible students were not served. What is the enrollment status for eligible students who are served and not served by the State Need Grant in 2011-12? Need Grant Eligible Students Served and Not Served by First Quarter Enrolled. About three-fourths (75%) of Need Grant eligible students begin the academic year in fall quarter. Another 15% started in winter and 10% started in spring (a very small percent begin in summer quarter, but are excluded from this % of Need Grant Eligible Students Served and Not analysis). In 2011-12, 84% of Served by Academic Quarter Start 2011-12 Need Grant eligible students who started in fall were served. 16% In contrast, 45% of those who started in winter quarter were 55% served and 26% of those who 74% started in spring were served. 84% Therefore, eligible students are significantly less likely to be 45% 26% served if they start college later in the year when grant funds Fall Quarter Start Winter Quarter Start Spring Quarter Start are depleted. (Eligible N=48,885) (Eligible N=9,899) Served Research Report February 2013 2 (Eligible N=5,493) Not served Washington State Board for Community and Technical Colleges Need Grant Eligible Students Served and Not Served by Part and Full-Time Status in 1st Quarter Enrolled In 2011-12, 49,191 of the eligible students enrolled full-time in their first quarter of college, excluding summer quarter. Eligible students who start fulltime have the greatest likelihood of being served (76 percent). Less than half-time students are the least likely to be served, although over half (55%) are. % of Need Grant Eligible Students Served by Quarter Start Enrollment -2011-12 76% 69% 66% FullTime 3/4 Time (Eligible N=49,191) (Eligible N=8,351) 55% HalfTime Less Than Half Time (Eligible N=3,465) (Eligible N=3,282) Characteristics of served and not served students in 2011-12 In 2011-12, 65,533 students enrolled in community colleges were eligible for State Need Grants. The majority of all eligible students are older, independent students. Seventy-three percent (73%) of all Need Grant eligible students were served. The average median family income (MFI) for full-time/full-year students served by the Need Grant is at the 25th percentile and at the 28th percentile for not served students. Nearly nine out of ten (87%) of all eligible students are below the 50th percentile ($41,000 for a family of four). Students identifying their race category as white make up a higher proportion of served vs. not served students. Students who identify their ethnicity as Hispanic make up a smaller proportion of served vs. not served students. Total (N=65,533) Male (n= 25,832) Female (n=39,163) Average Age Dependent (n=18,741) Independent (n=46,254) Native American (n=1,114) Asian (n=3,830) African American (n=5,452) Hispanic (n=7,887) Multi-Racial (n=2,925) Other (n=1,339) Pacific Islander (n=472) Unknown Race/Ethnicity (n=3,152) White (n=38,824) 0-50% MFI (n=56,432) Average MFI Percentile for FullTime Students Research Report February 2013 Served as % of Column Total N Not Served as % of Column Total N 47,626 39% 61% 27.8 28% 72% 2% 6% 8% 11% 4% 2% 1% 5% 61% 87% 17,927 40% 60% 26.8 30% 70% 2% 6% 9% 14% 5% 2% 1% 5% 57% 87% 25% 28% 3 Washington State Board for Community and Technical Colleges What kinds and how much financial aid do students eligible for the Need Grant receive?2 Aid by Source Eligible students served by the Need Grant receive on average $11,496 in total financial aid. This compares to $8,235 received by eligible students not served by the Need Grant. The largest source of aid by dollar amount is federal aid. Of all eligible students, 97% receive some federal financial aid. Students served by the Need Grant receive more federal aid than those not served on average. Served students are also more likely to receive aid from all other sources; however, average institutional awards and other aid are larger for not served students. Average Award (Students with Aid) Received by Source For a Full-Time/Full Year Student State Federal Institutional Other Aid Total Aid Served $3,174 $7,885 $1,233 $2,245 $11,496 Not Served $2,347 $7,169 $1,694 $2,595 $8,235 % of SNG Eligible Students Receiving Aid by Source State Federal Institutional Other Aid Served 100% 97% 23% 7% Not Served 14% 97% 10% 6% Aid by Type Grants and loans provide most of the financial aid that students receive. Eligible students served by the Need Grant receive $8,338 in total grant aid. Ninety-seven percent (97%) of eligible students not served by the Need Grant receive other types of grant aid, primarily the Pell grant. The average amount of grant aid awarded to these not served students is $5,515. Average Award (Student with Aid) Received by Type For a Full-Time/Full Year Student State Federal Institutional Other Aid Served 100% 97% 23% 7% Not Served 14% 97% 10% 6% % of SNG Eligible Students Receiving Aid by Type 2 Grants Work Study Loans Served 100% 7% 37% Not Served 97% 2% 34% All analyses of aid and need exclude 538 students enrolled in more than one college during the year. Research Report Washington State Board for Community February 2013 4 and Technical Colleges Grant Awards Detail Eligible students served by the Need Grant receive $2,823 more in grant aid than not served students receive. The difference in grant aid is due entirely to the Need Grant. Average Grant Awards (Students with Grant Aid) Received by Type For a Full-Time/Full Year Student Total Grants $8,338 $5,515 Served Not Served Need Grant $2,779 $0 Pell Grant $4,872 $4,554 Five Year Loan Borrowing Trend Loans as a percent of aid received by Need Grant eligible students enrolled in community and technical colleges has risen from 23% of all aid dollars in 2007-08 to 27% of all aid dollars in 2011-12. The percent of Need Grant eligible students who borrow has risen from 31% to 36% in this five year period. SNG Eligible Students: Loans and Borrowers 5 Year Trends 50% 23% 27% 31% 36% 0% Loans as % of Total Aid Borrowers as % of SNG Eligible Students 2008 (Total Loans- $58.1 million, 13,100 student borrowers) 2009 (Total Loans- $70.1 million, 14,400 student borrowers) 2010 (Total Loans $103 million, 19,000 student borrowers) 2011 (Total Loans- $123.7 million, 22,200 student borrowers) 2012 (Total Loans- $135.6 million, 23,600 student borrowers) Loan Detail 2011-12: Served and Not Served Borrowers About one third of eligible students borrow federal loans. Borrowing is similar for served and not served students. Rates of borrowing are slightly higher for served students (37% versus 34%); however, not served students have slightly higher average loan amounts. Average Grant Awards (Students with Loan Aid) Received by Type For a Full-Time/Full Year Student Served Not Served Total Loans $6,917 $7,341 Subsidized Stafford Loan $3,475 $3,517 Unsubsidized Loan $4,288 $4,481 % of SNG Eligible Students Receiving Any Loan Aid by Type Served Not Served Research Report February 2013 Total Loans 37% 34% Subsidized Stafford Loan 34% 33% 5 Unsubsidized Loan 29% 25% Washington State Board for Community and Technical Colleges How much financial need is met by aid? Need is the amount to fill the gap between a student’s cost of attendance (tuition, books, living expenses) and their expected contribution. Eligible students served by the Need Grant have an average need of $15,573 prior to receiving any aid. Not served students have a need level of $17,930. Served students meet 72% of their need from financial aid. Not served students meet 57% of their need with aid. The Need Grant meets an additional 17 percent of need for served students % of Total Need Met by Aid for Full-Time/Full-Year Need Grant Eligible Students Served Not Served Average Financial Need $16,062 $14,362 Average Total Aid $11,496 $8,235 Average Need Grant Aid $2,779 $0 % of Need Met by Total Aid 72% 57% % of Need Met by Need Grant 17% Need Met by Loans The subsets of eligible students who also borrow have 80 percent or more of their need met. Loans play a substantial part in meeting their need to these levels. Served students meet 87 percent of their need after borrowing. Not served students meet 80 percent of their need after borrowing. Loans fill 39 percent and 47 percent of need respectively for served and not served students. % of Total Need Met by Aid for Full-Time/Full-Year Need Grant Eligible Students Who Have Loans Average Loans % of Need Met by Total Aid Average Financial Average Total Aid Average Need Grant Aid Served and Have Loans $17,931 $15,582 $2,873 $6,917 87% Not Served and Have Loans $15,573 $12,534 $0 $7,341 80% Research Report February 2013 6 % of Need Met by Need Grant % of Need Met by Need Loans 16% 39% 47% Washington State Board for Community and Technical Colleges What is the fall to spring retention and academic progress for served and not served students in 2011-12? Served students who start fulltime in fall are 12% more likely than not served students who start full-time to attend the entire year full-time. % of Eligible Need Grant Students Who Start Full-Time in Fall and Stay Enrolled Full-Time for the Full Year 71% 59% Served Not Served The overall fall to spring retention/completion for all served students is 82 percent. The same rate for eligible students who were not served is 72 percent. Attending full-time to start is the strongest predictor for spring retention or completion. Eighty-three percent (83 percent) of full-time in fall students who received Need Grant awards were retained or completed by spring. This compares to 72 percent for not served students. (Students analyzed include both new and continuing students.) With the exception of Fall to Spring Retention/Completion Rates students that started less than 2011-12 Eligible Need Grant Students- Served and Not half-time, served students had Served significantly higher retention than not served students in every 100% 83% 82% 78% 74% 69% 73% 71% 72% 72% other category of fall start 80% 68% enrollment. 60% Largely as a result of more continuous and more full-time enrollment, served students earn substantially more credits on average throughout the year. Served students earn 34 credits during the year compared to 22 average credits earned for eligible students not served. Research Report February 2013 40% 20% 0% All Enrolled in Fall Full-Time In Fall 3/4 Time in Fall Served 7 1/2 Time in Fall Less than 1/2 Time Not Served Washington State Board for Community and Technical Colleges REGULAR MEETING AGENDA ITEM TAB 9 March 28, 2013 Discussion Action Topic Transfer Reports Description SBCTC staff and partners have conducted two previous follow-up studies that track transfer students after they transfer through to baccalaureate graduation. These studies are critical to informing polices and improving the transfer experience for our students. This spring we will repeat this study on a more recent graduating cohort. In addition, we are working with the Education Data Research Center and our colleges to develop annual feedback reports on transfer students. Key Questions What questions will the transfer study and feedback reports help answer? What policy issues would the State Board like to see examined in these or other studies and reports? Analysis Critical transfer policy issues for our system include our system’s role in baccalaureate attainment, how many students transfer, whether they are prepared for transfer, and what transfer policies and practices will make the transfer experience better for our students and Washington State. SBCTC conducted the first Role of Transfer Study in 2003. The source was an innovative database that linked two-year and four-year student records. The report showed that community college transfer students comprise nearly 40 percent of all public baccalaureate graduates in Washington. It also showed that two-year college students contributed to the age diversity of baccalaureate graduates. In 2009, the then Higher Education Coordinating Board contracted with Washington State University’s Social and Economic Sciences Research Center to repeat the study for a more recent baccalaureate graduating class. This study confirmed the earlier findings regarding our contribution and provided further information showing community and technical college transfers contributed to all majors and that pre-college instruction in our colleges was important for preparing many of these baccalaureate graduates. Tab 9, Page 2 This spring SBCTC will repeat the study looking at a more recent graduating cohort. Baseline study questions include: What was the make-up of graduates at main campuses, branch campuses, and centers? How many baccalaureate graduates entered four-year colleges directly as freshmen? How many transferred from a community or technical college (CTC)? How many came through other paths? How many of the graduates who came through the CTC system took pre-college math or English courses? Among students who transferred from a CTC, how many earned degrees, and what kind of degree did they earn? By working with the OFM Education Data Research Center (EDRC) we are able to bring back the database used in the initial transfer study (known by its acronym, MRTE), which links twoyear and four-year student records. Also working with the ERDC, we are planning annual feedback reports for the system and colleges. We will report on annual transfer enrollments, progress, and graduation. The reports will be disaggregated by two-year and four-year institution, student class standing, and college major. Using MRTE, the system and the colleges will be able to drill down even further for student and course enrollment questions to understand who is transferring and how they perform after they transfer. Background Information The most recent study for the Role of Transfer in Bachelor’s Degree Attainment in Washington State Public Baccalaureate Institutions was conducted in 2009 for the baccalaureate graduating class of 2006. The full study is available at: http://www.wsac.wa.gov/sites/default/files/HECBTransferStudyFINAL.pdf. Recommendation/Outcomes The Board will have an opportunity to discuss the transfer study and system feedback questions regarding the policy issues they can help inform. Prepared by: David Prince, (360) 704-4347, dprince@sbctc.edu, and Michelle Andreas, 360-704-4338, mandreas@sbctc.edu. REGULAR MEETING AGENDA ITEM TAB 10 March 28, 2013 Discussion Action (Resolution 13-03-12) Topic Updating the State Board Retirement Plan – Investment Menu Revision Description Review and action on staff recommended investment menu for the State Board sponsored retirement savings plans. Key Questions What changes to the investment menu are being recommended? What was the basis of the recommendations? Does the proposed menu provide sufficient diversity to address varying participant risk tolerances and time horizons while maintaining low costs? What are additional steps are planned to implement the updated investment menu? Background Information The State Board Retirement Plan (SBRP) is a tax-deferred, defined contribution retirement plan authorized under Washington State law and Internal Revenue Code 401(a). It is the basic retirement plan for faculty and administrative exempt staff within the community and technical college (CTC) system. The State Board Voluntary Investment Program (SB-VIP) is an unmatched supplemental retirement savings program authorized under the same state statute and open to all faculty and staff of the CTC system. TIAA-CREF companies have been contracted by the State Board to provide record keeping, investment management services, and benefit administration. Participants of the SBRP and the SB-VIP have access to 36 TIAA-CREF investment products. During the State Board’s October 24, 2012 meeting, staff proposed to review the performance and cost of these investment options, with the intent of replacing underperforming options with “best-in-class” funds, potentially from vendors other than TIAA-CREF. During its December 6, 2012 meeting, the State Board adopted an Investment Policy Statement (IPS) to provide policy direction and procedural guidance on the selection of investments. An investment menu strategist within TIAA-CREF was engaged to provide the information necessary to evaluate investment options and recommendations. The information provided included historical performance, fund expenses, various risk/reward measures, Morningstar ratings1 and assessment of potential non-TIAA-CREF options by the TIAA-CREF Investment Services internal Funds Research Group. 1 Morningstar rates mutual funds from one to five stars based on how well they've performed (after adjusting for risk and accounting for all sales charges) in comparison to similar funds. Within each Staff worked closely with the strategist to ensure the proposed menu provides options that meet participants’ varying risk tolerances and time horizons and appropriate for a publically funded retirement plan. Analysis The ultimate goal of this project is to offer a retirement plan that helps recruit and retain talented employees by improving their ability to save for retirement. Through the investment menu, this occurs by offering participants a diverse portfolio comprised of low cost funds based on structured risk with a consistent history of positive returns along with fixed and variable annuities that can prove helpful in delivering secure retirement income options. A broad and diverse menu helps participants and their advisors create a tailored strategy to better meet individual needs and motivate participants to take a more active role in their retirement planning. The following principles were applied to narrow the 10,000 plus available mutual funds to those options that would be closely evaluated: Provide no-load funds (funds that do not charge a sales commission or redemption fee) Avoid high-priced retail share class funds Avoid small funds with limited liquidity Provide “retirement plan appropriate” funds (reasonable levels of past and expected volatility and appropriate as long-term investments) Provide access to annuity investments Provide a family of target date funds Provide investment diversity through providing access to a variety of market sectors (Large-, Mid- and Small-Cap, Bond, Global/International, Natural Resource, Energy, etc.) and styles (value, growth, blend, actively managed and index funds) Provide low cost offerings without sacrificing other attractive characteristics listed above Application of these principles narrowed the investment option list to approximately 1,500. The remaining funds were then evaluated by comparing historical performance, expenses, risk/reward measures and fund ratings within investment type. After initial selection, the entire Plan portfolio was reviewed to ensure diversity in style, market sectors, and risk. Attachment A lists the investment menu recommendations. Attachment B shows the current and proposed fund menus, assets, and participants in each fund and the fund ranking by dollars invested. Summarizing the recommendations: Menu offerings increase from 36 to 38 (Target Date funds are counted as a single option). The average Morningstar rating for the plan improved from an average 3.6 to 4.0. Fees increased slightly, from a simple average of .40 to .43 basis points. (The dollar weighted average, based on participant investment choices, is in-line with current fees.) Historic annualized returns (net of expenses) significantly increased. Historic volatility and benchmark tracking remain essentially the same as the current menu. Morningstar Category, the top 10% of funds receive five stars, the next 22.5% four stars, the middle 35% three stars, the next 22.5% two stars, and the bottom 10% receive one star. Funds are rated for up to three time periods--three-, five-, and 10 years--and these ratings are combined to produce an overall rating. Funds with less than three years of history are not rated. Ratings are objective, based entirely on a mathematical evaluation of past performance. Consistency with which the menu offerings beat the benchmark improved. For example, over the past five years, the current menu offerings beat their benchmarks about 54 percent of the time. For the same time period, the new menu beat its benchmarks about 72 percent of the time. Overall, the proposed menu is a significant improvement over the current menu, with much stronger historic performance rankings, a higher average Morningstar rating and with fees similar to those of the current offerings. The volatility and benchmark tracking numbers are in line with the original menu and performance consistency improved significantly. The new investment menu is attractively priced with important performance, diversification, and lifetime income components that, taken together, make a very attractive benefit for Plan participants. Attachment C summarizes the steps taken and planned for this project. Next steps include: Refine plan governance documents, processes and forms - March through May Implement participant communication plan which includes various mailers, e-mail notices, on-site and electronic group and one-on-one counseling sessions - April through June April - Identify members of the Investment Advisory Committee Outcomes/Recommendation The Board will have an understanding of the basis of the recommended investment fund menu and be in a position to act upon the recommendations. Staff recommends that the Board approve the proposed Investment Menu through adopting Resolution 13-03-12 with an effective date of June 5, 2013. Prepared by: John Boesenberg, 360-704-4303, jboesenberg@sbctc.edu STATE OF WASHINGTON STATE BOARD FOR COMMUNITY AND TECHNICAL COLLEGES RESOLUTION 13-03-12 A resolution on the investment options available to participants of the State Board Retirement Plan and the State Board Voluntary Investment Program. WHEREAS, the Legislature has authorized the State Board to sponsor retirement savings plans, adopt governance provisions and extend such plans to employees as the State Board may designate; and, WHEREAS, the State Board has exercised this authority by establishing a Code Section 401(a) retirement saving plan, a Code Section 403(b) voluntary retirement savings plan, adopting governing rules and Plan Documents and approving investment menu options; and, WHEREAS, a review of the investment options within the Plan has been completed and a new investment menu has been developed with the purpose of improving participants’ ability to save for retirement; THEREFORE BE IT RESOLVED that the State Board for Community and Technical Colleges hereby adopts the Investment Menu as listed in Attachment A, with an effective date of June 5, 2013. APPROVED AND ADOPTED on March 28, 2013. Sharon Fairchild, Chair ATTEST: Marty Brown, Secretary Attachment C State Board Retirement Plan Update Timeline Share information on SBRP improvement plans with the State Board and system constituencies – October 24, 2012 through December 6, 2012 (Continues throughout process). o Share general information with State Board during October 24, 2012 Study Session. o Reach out and share information with System constituencies throughout process but have initial contact and discussion prior to December 6, 2012 Board meeting. Define Investment Policy Statement and Implement - December 6, 2012. o State Board acts on proposed Policy Statement during scheduled December Business meeting. Develop Investment Menu draft – February 28, 2013. o Plan Administrator works with TIAA-CREF consultant to apply evaluation criteria to identify “best-in-class” annuity, mutual and bond fund options representing diverse market sectors. Adopt Investment Menu and Develop Employee Communication and Education Program – January - April 2013. o Plan Administrator works with TIAA-CREF to develop a customized communication plan. o During the State Board Business Meeting on March 28, 2013, The Board acts upon updated Investment Menu. Communication program plan is shared. Feedback is shared on possible elimination of Washington Administrative Codes (WAC) and reliance on the Plan Document for SBRP governance. o Preliminary communication with participants begins in April. Begin Investment Advisory Committee Development – April 2013. o Plan Administrator to develop the committee structure and, with help from TIAA-CREF, train the new members in their roles. Employee Communication and Education – April 2013 through October 31, 2013. o Explanation of changes in the fund menu sent to participants by SBCTC and TIAA-CREF. o Group and individual meetings held at college locations. o Electronic “Meetings” hosted centrally but broadcast across the system. Board acts on Plan Document and Rule Revisions – May 9, 2013. o Plan Document is updated o Rules are recommended for eliminations to avoid duplication with IRS required Plan Document. Fund Menu is Implemented - June 5, 2013. o Plan Administrator signs amended Recordkeeping and Custodial agreements. o New funds added and available to participants. o Funds in eliminated mutual funds are mapped (transferred) to appropriate (like) mutual funds on the new fund menu. o Supporting documents updated to reflect changes. Investment Advisory Committee in place – January 2014. o First investment review of new offerings. TAB 10 Attachment A TIAA-CREF Mstar Net As of 12/31/2012 Overall Fee New/Existing Existing Existing Existing Existing Existing Existing Existing Existing Existing Existing Existing Net %-ile Since Inception Annualized Total Return 1 Year %-ile 3 Year %-ile 5 Year %-ile 10 Year %-ile Incep. Date Target Date Funds TIAA-CREF Lifecycle Retire Inc Instl TIAA-CREF Lifecycle 2010 Instl TIAA-CREF Lifecycle 2015 Instl TIAA-CREF Lifecycle 2020 Instl TIAA-CREF Lifecycle 2025 Instl TIAA-CREF Lifecycle 2030 Instl TIAA-CREF Lifecycle 2035 Instl TIAA-CREF Lifecycle 2040 Instl TIAA-CREF Lifecycle 2045 Instl TIAA-CREF Lifecycle 2050 Instl TIAA-CREF Lifecycle 2055 Instl AVERAGE Existing Existing Existing Existing Existing Existing Existing Existing Existing Annuties TIAA Traditional RA/GRA CREF Money Market CREF Bond Market CREF Inflation-Linked Bond CREF Social Choice (Moderate Allocation) CREF Growth (Large Cap Growth) CREF Stock (Large Cap Blend) CREF Global Equities (World) TIAA Real Estate Account Existing Money Market TIAA-CREF Money Market Instl New New Existing New New New Bonds Prudential Short-Term Corporate Bd Z PIMCO Total Return Instl (Intermediate-Term) TIAA-CREF Bond Instl (Intermediate Term) PIMCO Real Return Instl (Inflation-Linked) Templeton Global Bond Adv (World) BlackRock High Yield Bond Instl 4 4 4 4 4 3 3 3 4 3 4 3 3 4 4 4 3 0.39 0.41 0.42 0.44 0.46 0.47 0.48 0.49 0.49 0.49 0.49 0.46 0.42 0.45 0.45 0.46 0.47 0.49 0.52 0.92 3 6 3 4 6 5 6 5 6 5 9 5 9 16 2 2 9 1 0.15 5 5 3 5 5 5 0.52 0.46 0.33 0.45 0.65 0.67 11.51 12.67 13.47 14.62 15.60 16.53 17.32 17.52 17.56 17.53 17.65 3.00 0.00 5.29 6.40 10.98 15.87 17.26 18.45 10.06 16 3 3 2 4 4 4 3 5 6 1 5 71 49 72 40 17 30 0.04 19 10 4 16 8 9 5.60 10.36 7.34 9.25 16.15 17.12 8.25 8.62 8.81 9.05 9.16 9.31 9.33 9.37 9.34 9.34 6 1 3 9 7 11 8 12 8 13 8 3.99 0.00 6.32 8.44 8.15 10.47 8.86 7.04 12.11 67 32 37 27 57 47 0.06 16 12 41 6 4 16 4.07 3.26 2.77 2.26 1.70 1.08 0.82 0.88 0.58 0.54 4.55 7.75 7.01 9.53 8.68 12.68 18 30 34 44 41 50 51 32 49 47 11/30/07 01/17/07 01/17/07 01/17/07 01/17/07 01/17/07 01/17/07 01/17/07 11/30/07 11/30/07 04/29/11 40 4.79 0.51 5.42 6.54 3.46 2.08 0.54 -1.21 -2.63 70 42 19 32 56 58 0.70 15 25 45 5 15 2 4.01 4.23 3.85 3.35 2.88 2.36 2.18 2.29 0.54 0.50 2.49 5.59 8.34 6.08 7.90 10.25 9.56 4.46 1.67 4.79 6.15 6.47 6.93 7.63 7.44 4.60 62 44 47 50 19 65 1.93 6 7 49 2 1 10 4.69 6.82 5.17 7.13 10.84 10.47 1918 04/29/88 03/01/90 05/01/97 03/01/90 04/29/94 07/31/52 04/30/92 10/02/95 07/01/99 5 7 46 3 1 7 12/16/96 05/11/87 07/01/99 01/29/97 12/31/96 11/19/98 TIAA-CREF Mstar Net As of 12/31/2012 Overall Fee Net Annualized Total Return %-ile 1 Year %-ile 3 Year %-ile 5 Year Since Inception %-ile 10 Year %-ile Incep. Date Moderate Allocation American Funds American Balanced R6 5 0.30 1 14.57 9 10.60 4 New New New Existing Existing New Existing Large Cap MFS Massachusetts Investors Gr Stk I (Growth) Vanguard Growth Index Signal (Growth- Index) Vanguard Total Stock Mkt Idx Signal (Blend - Index) TIAA-CREF Growth & Income Instl (Blend) TIAA-CREF Social Choice Eq Instl (Blend) T. Rowe Price Equity Income (Value) TIAA-CREF Large-Cap Value Idx Inst (Value - Index) 4 4 4 5 4 4 3 0.56 0.10 0.06 0.47 0.19 0.68 0.08 3 0 1 9 3 10 0 17.17 17.01 16.39 16.41 14.05 17.25 17.36 28 30 27 27 67 20 19 10.89 11.77 11.31 10.71 9.73 10.26 10.75 22 12 10 17 39 25 17 4.00 3.31 2.29 2.30 2.24 1.58 0.55 9 13 16 16 17 26 47 7.55 8.70 7.60 7.22 7.29 7 19 31 29 01/02/97 06/04/07 09/01/06 07/01/99 07/01/99 10/31/85 10/01/02 Existing New Existing Mid Cap TIAA-CREF Mid-Cap Growth Instl Principal MidCap Blend Inst TIAA-CREF Mid-Cap Value Instl 4 5 4 0.49 0.65 0.46 0 2 1 17.96 19.15 16.60 16 9 48 12.84 16.79 11.40 25 3 39 2.56 7.03 2.45 39 2 59 10.40 11.57 11.19 27 8 8 10/01/02 03/01/01 10/01/02 Small Cap Vanguard Small Cap Growth Index Admiral DFA US Small Cap I (Blend) DFA US Small Cap Value I 4 4 3 0.13 0.37 0.52 1 4 1 16.03 18.39 21.72 40 19 11 13.95 14.44 13.78 16 11 9 5.15 5.51 4.47 20 16 47 10.46 10.84 11.27 20 16 12 03/25/99 03/19/92 03/02/93 4 3 3 0.46 0.09 0.53 0.88 1 1 6 4 21.19 19.09 31.29 21.43 14 32 1 20 8.30 4.06 6.40 28 46 10 -3.33 -4.32 43 66 8.36 8.93 38 26 0.10 0.28 0.74 1 1 9 17.67 2.73 5.31 29 35 1 17.98 4.66 6.51 New New New New New Existing Existing New International Stock American Funds New Perspective R6 (World) TIAA-CREF International Eq Idx Instl (Foreign - Index) TIAA-CREF International Eq Instl (Foreign) Oppenheimer Developing Markets I (Emerging) New New New Miscellaneous Sector Vanguard REIT Index Signal (Real Estate) Vanguard Energy Adm (Natural Resource/Energy) PIMCO Commodity Real Ret Strat Instl (Commodity) Proposed Menu - 38 Choices - AVERAGES Current Menu - 36 Choices - AVERAGES 3 5 5 4 3.6 Source: Morningstar & TIAA-CREF 0.43 0.40 4.9 3.7 25 35 14.52 36 3.41 4.07 15.82 21.54 24 29 1 23 29 6.07 -1.92 -0.85 23 6 1 28 39 1.43 14.71 7.67 9 1 05/01/09 05/01/09 10/01/02 07/01/99 12/29/11 06/04/07 11/12/01 06/28/02 TAB B, ATTACHMENT B Washington State Board for Commuity & Technical Colleges PROOSED NEW LINEUP EFFECTIVE June 5,2013 CURRENT INVESTMENT FUND MENU NEW INVESTMENT FUND MENU MAPPING ASSETS & ALLOCATIONS ASSET TOTAL TOTAL PARTICIPANT COUNT FUND RANK BY ACTIVE PARTICIPANTS $ LIFECYCLE FUNDS TIAA-CREF Lifecycle Retirement Income Fund - Instl Class TIAA-CREF Lifecycle Retirement Income Fund - Instl Class $ 816,290 41 24 42 TIAA-CREF Lifecycle 2010 Fund - Institutional Class TIAA-CREF Lifecycle 2010 Fund - Institutional Class $ 11,778,523 1,180 354 22 TIAA-CREF Lifecycle 2015 Fund - Institutional Class TIAA-CREF Lifecycle 2015 Fund - Institutional Class $ 19,661,306 924 511 14 TIAA-CREF Lifecycle 2020 Fund - Institutional Class TIAA-CREF Lifecycle 2020 Fund - Institutional Class $ 22,839,697 1,025 639 11 TIAA-CREF Lifecycle 2025 Fund - Institutional Class TIAA-CREF Lifecycle 2025 Fund - Institutional Class $ 21,928,747 984 645 12 TIAA-CREF Lifecycle 2030 Fund - Institutional Class TIAA-CREF Lifecycle 2030 Fund - Institutional Class $ 15,709,646 894 591 19 TIAA-CREF Lifecycle 2035 Fund - Institutional Class TIAA-CREF Lifecycle 2035 Fund - Institutional Class $ 17,569,263 942 616 17 TIAA-CREF Lifecycle 2040 Fund - Institutional Class TIAA-CREF Lifecycle 2040 Fund - Institutional Class $ 18,114,984 1,307 781 15 TIAA-CREF Lifecycle 2045 Fund - Institutional Class TIAA-CREF Lifecycle 2045 Fund - Institutional Class $ 3,529,988 557 410 38 TIAA-CREF Lifecycle 2050 Fund - Institutional Class TIAA-CREF Lifecycle 2050 Fund - Institutional Class $ 1,992,727 281 208 40 TIAA-CREF Lifecycle 2055 Fund - Institutional Class TIAA-CREF Lifecycle 2055 Fund - Institutional Class $ 22,643 15 14 45 $ 627,148,339 14,466 4,860 1 GUARANTEED TIAA Traditional Annuity TIAA Traditional Annuity CREF Money Market Account CREF Money Market Account $ 67,146,030 11,929 3,823 8 TIAA-CREF Money Market Fund - Institutional Class TIAA-CREF Money Market Fund - Institutional Class $ 4,940,487 399 237 35 $ 7,147,336 MONEY MARKET SHORT-TERM BOND TIAA-CREF Short-Term Bond Fund - Institutional Class Prudential Short Term Corporate Bond Fund Class Z 218 29 $ 75,794,729 6,436 2,657 7 $ 14,040,433 635 415 20 $ 8,895,962 518 356 24 $ 47,398,499 4,113 1,823 10 Yes $ 6,135,955 622 400 28 Yes $ 4,630,887 Yes 301 INTERMEDIATE-TERM BOND CREF Bond Market Account CREF Bond Market Account TIAA-CREF Bond Fund - Institutional Class TIAA-CREF Bond Fund - Institutional Class TIAA-CREF Bond Plus Fund - Institutional Class PIMCO Total Return Fund Inst Class Yes INFLATION-LINKED BOND CREF Inflation-Linked Bond Account CREF Inflation-Linked Bond Account TIAA-CREF Inflation-Linked Bond Fund - Institutional Class PIMCO Real Return Fund Inst Class WORLD BOND Templeton Global Bond Fund Advisor Class HIGH YIELD FIXED INCOME TIAA-CREF High-Yield Fund - Institutional Class BlackRock High Yield Bond Portfolio Institutional Class 470 331 36 $ 84,536,464 4,817 1,899 5 $ 514,820 41 22 43 MODERATE ALLOCATION CREF Social Choice Account CREF Social Choice Account TIAA-CREF Managed Allocation Fund - Institutional Class American Funds Balanced Fund R6 Yes TAB B, ATTACHMENT B Washington State Board for Commuity & Technical Colleges PROOSED NEW LINEUP EFFECTIVE June 5,2013 CURRENT INVESTMENT FUND MENU NEW INVESTMENT FUND MENU MAPPING ASSETS & ALLOCATIONS ASSET TOTAL TOTAL PARTICIPANT COUNT FUND RANK BY ACTIVE PARTICIPANTS $ LARGE CAP GROWTH CREF Growth Account CREF Growth Account TIAA-CREF Large-Cap Growth Fund - Institutional Class MFS Massachusetts Investors Growth Stock R5 TIAA-CREF Large-Cap Growth Index Fund - Institutional Clas Vanguard Growth Index Fund Signal $ 91,734,650 8,639 3,137 3 Yes $ 1,947,276 264 186 39 Yes $ 9,307,450 735 480 23 LARGE CAP BLEND - INDEX CREF Equity Index Account TIAA-CREF S&P 500 Index Fund - Institutional Class Vanguard Total Stock Market Index Fund Signal TIAA-CREF Equity Index Fund - Institutional Class Yes $ 47,179,595 5,285 1,986 33 Yes $ 4,941,158 567 355 37 Yes $ 5,106,348 715 428 9 LARGE CAP BLEND CREF Stock Account CREF Stock Account $ 374,797,486 14,040 4,670 2 TIAA-CREF Growth & Income Fund - Institutional Class TIAA-CREF Growth & Income Fund - Institutional Class TIAA-CREF Social Choice Equity Fund - Institutional Class $ 17,660,330 925 596 16 $ 6,450,678 666 416 30 TIAA-CREF Social Choice Equity Fund - Institutional Class LARGE CAP VALUE TIAA-CREF Large-Cap Value Index Fund - Institutional TIAA-CREF Large-Cap Value Index Fund - Institutional Class Class TIAA-CREF Large-Cap Value Fund - Institutional Class T. Rowe Price Equity Income Fund TIAA-CREF Mid-Cap Growth Fund - Institutional Class TIAA-CREF Mid-Cap Growth Fund - Institutional Class $ 10,250,494 735 480 $ 11,054,239 1,106 714 $ 7,718,417 893 567 26 $ 16,146,560 1,197 751 18 Yes $ 5,613,321 755 461 34 Yes $ 9,033,686 1,123 764 25 76,955,608 7,997 2,990 6 Yes 31 MID CAP GROWTH MID CAP BLEND Principal Mid Cap Blend Institutional MID CAP VALUE TIAA-CREF Mid-Cap Value Fund - Institutional Class TIAA-CREF Mid-Cap Value Fund - Institutional Class SMALL CAP GROWTH Vanguard Small Cap Growth Index Fund Admiral SMALL CAP BLEND TIAA-CREF Small-Cap Equity Fund - Institutional Class DFA US Small Cap Portfolio Institutional TIAA-CREF Small-Cap Blend Index Fund - Institutional Class SMALL CAP VALUE DFA US Small Cap Value Portfolio Institutional WORLD STOCK CREF Global Equities Account CREF Global Equities Account $ American Funds New Perspective R6 FOREIGN LARGE BLEND TAB B, ATTACHMENT B Washington State Board for Commuity & Technical Colleges PROOSED NEW LINEUP EFFECTIVE June 5,2013 CURRENT INVESTMENT FUND MENU NEW INVESTMENT FUND MENU MAPPING ASSETS & ALLOCATIONS ASSET TOTAL TOTAL PARTICIPANT COUNT FUND RANK BY ACTIVE PARTICIPANTS $ TIAA-CREF International Equity Index Fund - Instl Class TIAA-CREF International Equity Index Fund - Instl Class $ 21,057,436 1,023 647 13 TIAA-CREF International Equity Fund - Institutional Class TIAA-CREF International Equity Fund - Institutional Class $ 7,299,741 1,601 1,001 27 Yes $ 426,781.8 82 64 44 Yes $ 1,399,388 217 171 41 Yes $ 5,598,582 801 538 32 87,725,875 9,624 3,940 4 DIVERSIFIED EMERGING MARKETS TIAA-CREF Emerging Markets Equity Fund - Instl Class Oppenheimer Developing Markets Fund Class I TIAA-CREF Emerging Markets Equity Index Fund - Instl Class REAL ESTATE SECURITIES TIAA-CREF Real Estate Securities Fund - Institutional Class Vanguard REIT Index Fund Signal MISCELLANEOUS SECTOR TIAA Real Estate Account TIAA Real Estate Account $ NATURAL RESOURCES/ENERGY Vanguard Energy Fund Admiral COMMODITY BROAD BASKET TIAA-CREF Global Natural Resources Fund - Institutional Cla PIMCO Commodity Real Return Strategy Fund Inst Class Yes $ 192,892 6 5 46