UNIVERSITY OF NORTHERN IOWA
STUDENT HEALTH CLINIC
ANNUAL REPORT
JULY 1, 2011- JUNE 30, 2012
STUDENT HEALTH CLINIC: AT-A-GLANCE
MISSION: To serve the student community by preventing and treating illness, promoting responsible habits and
monitoring the overall health of the campus.
GOALS: 2011-2012
1)
2)
3)
4)
5)
6)
7)
8)
Collaborate with Iowa Department of Public Health to serve as an influenza sentinel testing site.
Establish an electronic prescribing system to prevent potential prescribing errors.
Conduct a patient satisfaction survey in the fall 2011.
Conduct quality improvement and benchmarking studies
Accomplish peer review studies.
Create an Infection Control Committee to implement policies, procedures and surveillance activities.
Develop a communication manual for the front desk staff and students.
Update the servers on the network, upgrade speed on network, and create a process for back-ups and upgrades
during off peak hours.
Accomplishments and Changes:
Implemented laboratory information system, administered over 2,000 influenza vaccinations to students, faculty and staff,
served as a sentinel site for influenza surveillance for the Centers for Disease Control and Prevention, implemented Eprescribing, and created an infection control committee.
Staff:
Director, Physicians (3), Physician Assistants (2), Psychiatrist (One at seven hours per week), Psychiatric Nurse Practitioner,
Nurses (7), Pharmacist, Pharmacy Technician, Lab Technologist, Medical Receptionist (2), Patient Account Representative,
Administrative Specialist, Accountant, Information Technology Specialist, Student Staff (10 ).
Services:
PR IM AR Y CAR E :
General Medicine, Nursing Services, Preventative Medicine, Mental Health Services, Pharmacy, Laboratory,
Immunization, Travel Medicine, Treatment and Procedures, and Health Education .
MEDI CAL SU PP OR T SER VICE S:
Appointments, Third Party Insurance Billing, Immunization Compliance, and Health Information Management.
ADMIN IS TR AT ION :
Student Health Insurance, Student Satisfaction, Accounting & Fiscal Controls, Marketing, Website, Student/Parent
Orientation, Information Technology, Quality Assurance, Accreditation, and Staff Development.
Student Organization:
The role of the University of Northern Iowa Student Health Advisory Committee (SHAC) is to inform students about fees,
services, and educate students about health issues and prevention. The twenty members are comprised of students and
Health Center staff. In 2011-2012 over 1,300 students were impacted through outreach programming in a variety of
locations on campus.
Oversight:
Vice-President for Student Affairs, Director of University Health Services, Student Health Advisory Committee (SHAC), Board
of Regents State of Iowa, and Student Health Clinic Governing Board.
Accreditation:
The Accreditation Association for Ambulatory Health Care (AAAHC) and COLA Laboratory Accreditation
Student Health Clinic Service Summary
Total Charges:
Student Health Clinic Transactions
11/12
10/11
$402,385
$426,569
Total visits
20,155
18,803
Unique patients:
8,401
8,213
Student Health Clinic Revenue
11/12
10/11
Exam-Office Visit
11,433
12,066
Lab
Nurse Visit
7,091
5,674
7,790
5,027
Immunizations/Vaccinations
3,958
3,606
Injection (Allergy, Antibiotic and Pain Medications)
1,097
1,257
Mental Health (Psychiatry)
1,017
761
11/12
10/11
Treatment (Suturing, Colposcopy, Lesion Removal)
671
706
Immunizations /Vaccinations
28%
25%
Physical Preventative Exam
356
400
Lab
22%
24%
Medical Supplies (Splint, Crutches, etc.)
378
376
Injection
21%
20%
Total Transactions:
31,675
31,989
Treatment
17%
18%
Student Health Clinic Service Fees
Physical Preventative Exam
11%
12%
Medical Supplies
1%
1%
11/12
10/11
6,195
7,063
Total dollar amount of Insurance Claims Filed
402,385
426,569
Total Insurance Adjustments (Contractual Agreements)
(22,791)
(28,931)
Patient Accounts Receivable
29,703
17,550
Total U-bill, Cash and Check Payments
55,653
57,337
Total Insurance Payments and Non-Insurance Payments
349,002
391,487
Total number of Insurance Claims Filed
Student Health Insurance Plan (SHIP)
11/12
10/11
SHIP-Domestic
192
318
SHIP-International
100
156
SHIP-Camp Adventure
42
59
SHIP-Graduated UNI Students
77
178
SHIP-Athlete
35
49
Study Abroad
9
5
Dental Only
32
40
Total Enrollment
487
805
Prescription Category
Patient Diagnosis by Group
FY12
Count
FY11
Count
Preventative Health (Immunizations, Physicals, & Health Education)
9,437
9,108
Disease or Disorder of Respiratory System
4,907
5,842
Symptoms & Signs
2,525
2,907
Mental Health (Psychiatry and Family Practice Diagnoses)
2,093
2,342
FY12
Count
FY11
Count
Antibiotic
3,024
3,277
Disease or Disorder of Female Genitourinary System
1,322
1,289
Contraceptive
2,362
2,669
Disease or Disorder of Skin
1,279
1,258
Antidepressant
1,353
1,156
Disease or Disorder of Musculoskeletal System
1,265
1,075
Pain Reliever
695
701
Disease or Disorder of Nervous and Sense Systems
1,055
1,204
ADHD Treatment
573
489
Corticosteroid
503
570
Infectious Diseases
947
1,047
Anti-Anxiety
437
592
Injuries
748
766
Sedative
317
226
Disease or Disorder of Male Genitourinary System
319
323
Anti-Fungal
289
361
Disease or Disorder of Digestive System
240
247
Antihistamine/Allergy
271
163
Disease or Disorder of Endocrine, Immune, Metabolic Systems
226
194
Topical Corticosteroid
270
213
Disease or Disorder of Blood
143
160
Asthma Treatment
267
323
Disease or Disorder of Oral Salivary and Jaw
139
115
Cough Relief
266
403
Disease or Disorder of Circulatory System
134
150
Ophthalmic Antibiotic
218
240
Neoplasm (Lesion or Growth)
116
145
Antiviral
110
220
Other Prescriptions
1,186
1,790
Disease or Disorder of Breast
39
26
Congenital Anomalies
6
3
Total Prescriptions
12,141
13,393
Complications of Pregnancy
-
1
Unique Pharmacy Patients
3,604
3,819
Grand Total
26,940
28,202