UNIVERSITY OF NORTHERN IOWA
STUDENT HEALTH CLINIC
ANNUAL REPORT
JULY 1, 2012- JUNE 30, 2013
STUDENT HEALTH CLINIC AT-A-GLANCE:
MISSION: To serve the student community by preventing and treating illness, promoting responsible habits and
monitoring the overall health of the campus.
STAFF:
DIRECTOR, PHYSICIANS (3), Physician Assistants (2), Psychiatrist (One at seven hours per week), Psychiatric Nurse
Practitioner, Nurses (7), Pharmacist, Pharmacy Technician, Lab Technologist, Medical Receptionist (1), Patient Account
Representative, Administrative Specialist, Accountant, Information Technology Specialist, Student Staff (8).
SERVICES:
PRIMARY CARE: General Medicine, Nursing Services, Preventative Medicine, Mental Health Services, Pharmacy,
Laboratory, Immunization, Travel Medicine, Treatment & Procedures, Spinal Reflex Analysis Therapy, and Health
Education.
MEDICAL SUPPORT SERVICES: Appointments, Third Party Insurance Billing, Immunization Compliance, and
Health Information Management.
ADMINISTRATION: Student Health Insurance, Student Satisfaction, Accounting & Fiscal Controls, Marketing,
Website, Student/Parent Orientation, Information Technology, Quality Assurance, Accreditation, and Staff
Development.
BUDGET: The Student Health Clinic annual budget is $2.4 million. The Mandatory Student Health Fees constitute 67%
and the Student Health Clinic revenue 33% is covering the remaining portion of the budget.
GOALS: 2012-2013
1) Created an infection control cleaning and surveillance policy and procedure for all areas of Student Health Clinic.
2) Implemented a health care provider best practice standards committee. The committee created evidence based
clinical guidelines for pain management, ADD/ADHD diagnosis and treatment, and sleep hygiene.
3) Established a perpetual inventory for all pharmacy products.
4) Streamlined the electronic remittance process for health insurance reimbursement for health clinic services.
5) Converted the Student Health Clinic website to Drupal, created new web content and added interactive health
education features.
6) Completed multiple quality improvement studies within all areas of the Student Health Clinic.
Accomplishments and Changes:
Achieved a three year accreditation status after the April AAAHC survey, implemented an inventory reconciliation process
for medications and immunizations, hosted a meeting with Iowa State and the University of Iowa Student Health Clinic
staffs to discuss current trends in College health, collaborated with the Study Abroad office to offer a record number of
travel consultations (292) for students, faculty and staff, conducted a measles table-top drill in conjunction with the Black
Hawk County Health Department and Iowa Department of Public Health.
Student Organization:
The role of the University of Northern Iowa Student Health Advisory Committee (SHAC) is to inform students about fees,
services, and educate students about health issues and prevention. The twenty members are comprised of students and
Health Center staff. In 2012-2013 over 2,200 students were impacted through outreach programming at a variety of
locations on campus.
Oversight:
Vice-President for Student Affairs, Director of University Health Services, Student Health Advisory Committee (SHAC), Board
of Regents State of Iowa, and Student Health Clinic Governing Board.
Accreditation:
The Accreditation Association for Ambulatory Health Care (AAAHC) and COLA Laboratory Accreditation
Student Health Clinic Service Summary
12/13
Total Charges:
Total visits
Unique patients:
390,097
19,969
8,327
Student Health Clinic Transactions
11/12
402,984
20,655
8,417
Student Health Clinic Revenue
12/13
Immunizations/Vaccinations
Lab
Injections
Treatments
Physical Preventative Exam
Medical Supplies
24%
24%
20%
18%
13%
1%
11/12
28%
22%
21%
17%
11%
1%
Student Health Insurance Plan (SHIP)
12/13
11/12
Exam-Office Visit
10,995
11,433
Lab
Nurse Visit
7,139
5,217
7,091
5,674
Immunizations/Vaccinations
3,735
3,958
Injection (Allergy, Antibiotic and Pain Medications)
1,209
1,097
Mental Health (Psychiatry)
1,388
1,017
Treatment (Suturing, Colposcopy, Lesion Removal)
682
671
Physical Preventative Exam
296
356
Medical Supplies (Splint, Crutches, etc.)
135
378
30,796
31,675
Total Transactions:
Student Health Clinic Service Fees
12/13
11/12
SHIP-Domestic
SHIP-International
SHIP-Camp Adventure
SHIP-Graduated UNI Students
209
208
64
68
192
100
42
77
SHIP-Athlete
Study Abroad
Dental Only
Total Enrollment
33
1
26
609
35
9
32
487
12/13
11/12
5,838
6,195
Total dollar amount of Insurance Claims Filed
390,097
402,385
Total Insurance Adjustments (Contractual Agreements)
(31,442)
(22,791)
Patient Accounts Receivable
24,423
29,703
Total U-bill, Cash and Check Payments
39,936
55,653
Total Insurance Payments and Non-Insurance Payments
374,169
349,002
Total number of Insurance Claims Filed
Patient Diagnosis by Group
Prescription Category
12/13
11/12
Antibiotic
2,555
3,024
Contraceptive
2,082
2,362
Antidepressant
1,264
1,353
Pain Reliever
553
695
ADHD Treatment
511
573
Corticosteroid
356
Antihistamine/Allergy
12/13
11/12
Preventative Health (Immunizations, Physicals, & Health Education)
9,626
9,437
Disease or Disorder of Respiratory System
4,949
4,907
Symptoms & Signs
2,664
2,525
Mental Health (Psychiatry and Family Practice Diagnoses)
1,777
2,093
Disease or Disorder of Female Genitourinary System
1,665
1,322
503
Disease or Disorder of Skin
1,340
1,279
324
271
Disease or Disorder of Musculoskeletal System
1,131
1,265
Anti-Anxiety
284
437
Disease or Disorder of Nervous and Sense Systems
1,002
1,055
Topical Corticosteroid
272
270
Infectious Diseases
913
947
Antiviral
229
110
Injuries
700
748
Anti-Fungal
220
289
Disease or Disorder of Male Genitourinary System
324
319
Disease or Disorder of Digestive System
272
240
Asthma Treatment
214
267
Disease or Disorder of Endocrine, Immune, Metabolic Systems
196
226
Cough Relief
200
266
Disease or Disorder of Blood
177
143
Opthalmic Antibiotic
179
218
Disease or Disorder of Oral Salivary and Jaw
143
139
Diabetic
153
-
Disease or Disorder of Circulatory System
115
134
Acne
117
-
Neoplasm (Lesion or Growth)
118
116
Sedative
73
317
Disease or Disorder of Breast
39
39
Other Prescriptions
924
1,186
Congenital Anomalies
6
6
Total Prescriptions
10,510
12,141
Complications of Pregnancy
1
-
Unique Pharmacy Patients
3,229
3,604
27,158
26,940
Grand Total