Virtual Ntegrity Gateway A Better Technology for Enterprise Remote Monitoring ■ ■ ■ ■ ■ Enables Liebert’s robust predictive maintenance and enhanced alarming services Provides the ability to monitor multiple enterprise equipment across multiple locations Offers secure access for enterprise remote monitoring and equipment access above and beyond standard industry options Requires significantly less resources than dial-up or VPN to deploy and operate Provides an effective audit trail to comply with HIPAA and Sarbanes-Oxley Site Monitoring and Services for Business-Critical Continuity Enhanced Availability of Your Mission Critical Equipment Infrastructure with Advanced Security of Your Network The Liebert Virtual Ntegrity Gateway (VNG) enables a set of services that will enhance the availability of your mission-critical equipment infrastructure, while ensuring the security of your network way beyond standard industry options. Unlike Virtual Private Networks that require ongoing administration and inbound holes into your network, the VNG uses an outbound push of data; thus no inbound holes are required. The VNG enables state-of-the-art integrated alarm management and cost effective remote trending of critical operational data; and once analyzed by Liebert’s High Availability Response Center, enables predictive maintenance unparalleled anywhere in the market. One VNG offers a robust means of monitoring up to 200 pieces of equipment over multiple sites within your company WAN. A Secure Backbone for Enterprise Remote Monitoring The VNG Enables Predictive Maintenance and Robust Alarming Predictive maintenance is designed to identify operational anomalies that could eventually result in equipment downtime and predict required maintenance initiatives that can maintain availability. To accomplish this, certain equipment operational data is trended over a period of time and compared to baseline or historical conditions. While equipment network interface cards (NIC) can make much of the operational data available, the VNG enables the cost effective, scalable, and secure means to remotely poll the device with the frequency required to trend the information. The trended information is analyzed by Liebert Global Services 24x7 High Availability Response Center personnel, where operational anomalies are uncovered to actually predict maintenance that is required before the problem creates downtime for your mission-critical operation. While remote alarm notification and response services are relatively valuable today, many of the alarms are gathered by monitoring contact closures on equipment and they generally provide only a handful of alarm types. The VNG provides access to SNMP alarm traps that are available from NICs rather than contact closures. This enables access to dozens of alarm types; thus, problems are easier to diagnose and availability is maximized. The VNG lets Liebert manage all equipment you’d like monitored. And, it lets us see all your equipment without compromising the security of your network. Multiple Sites / Multiple Equipment Liebert Virtual Ntegrity Gateway Liebert 24x7 High Availability Response Center Compared to VPN, VNG provides a more secure environment with less administration for Enterprise Remote Monitoring. Providing peace-of-mind and maximizing availability. Enhanced Security and Cost Reduction with VNG Dial-up and VPN challenge the security needs and cost reduction goals of most organizations when it comes to Enterprise Remote Monitoring. The security risks created by inbound holes in the firewall and the risk of unfettered access throughout a company’s network are unacceptable. Enter the Virtual Ntegrity Gateway from Liebert Global Services. Dial-up relies on costly dedicated phone lines and a modem, which is a single point of failure in remote monitoring system reliability. In addition, dial-up cannot effectively provide robust alarming or predictive maintenance. A VPN assumes “trusted” and unfettered access throughout a company’s network unless a considerable amount of time and effort is spent to manage it. By contrast, the VNG is assigned only the addresses of the contracted devices to be supported. Also, the VNG eliminates the need for inbound holes in the firewall through its patented “outbound push” technology. Once the remote management session is complete, the secure connection will automatically remove the unique session rules and policies assigned to it from both end points, leaving no risk for reuse by man-in-the-middle attacks. A Better Solution VPN Security Administration Costs Time to Commission Audit Trail VNG Assumes “trusted access” No inbound holes No risk of man-inthe-middle attacks Extensive Virtually eliminated Days or weeks Minutes Requires additional systems Tracks user, device, and duration of all sessions Reduced Administration Costs VPNs require significant administration in order to avoid unfettered access to a company’s network including configuration and management of profiles, firewall rules, address translation, access control lists and routers. This can become unwieldy when controlling access to multiple pieces of equipment across multiple sites. The VNG eliminates or automates these activities. Quicker to Commission It can take days or weeks to address the political and technical issues necessary and agree on the proper security privileges in order to commission a VPN. With the VNG, it only takes minutes to access data from specifically approved devices. Traceability and Audit Trail Many VPNs allow any authorized technician to access any configured device without an audit trail unless additional systems are incorporated. By providing limited access between user and device, the VNG logs all access by user, device and time. This creates an audit trail to comply with HIPAA and Sarbanes-Oxley. For more information, please see the Liebert white paper, Secure Remote Monitoring of the Critical System Infrastructure. The Largest Service Organization in the World Dedicated to Maximizing Availability of Infrastructure Required for Mission Critical Systems Liebert Global Services Global Headquarters 610 Executive Campus Drive Westerville, Ohio 43082 USA 800 LIEBERT or 614 841 6400 Phone 614 841 6405 FAX service@ liebert.com Email liebert.com Batteries UPS Customer Response Center DC Power 800 LIEBERT Phone Switchgear Generators Mission Critical Cooling Cri While every precaution has been taken to ensure accuracy and completeness in this literature, Liebert Global Services, Inc. and Emerson Electric Power Co. assume no responsibility, and disclaim all liability for damages resulting from use of this information or for any errors or omissions. re ructu frast ce In a p lS tica Liebert Global Services, Inc. is a division of Emerson Electric Power. 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