University of North Carolina at Chapel Hill School of Social Work Course Number: Course Title: Semester: Day/Time: SOWO 884 Executive Leadership in Nonprofit Organizations Spring 2008 Mondays, 6:00 to 8:50pm Instructor: Mat Despard, MSW Tate-Turner-Kuralt Building—Room 402-E Office: 962.6467 Home: 419.1390 Cell: 358-7162 despard@email.unc.edu Kirsten Nyrop, MACT Office: 919.966-0289 knyrop@med.unc.edu Website: Blackboard.unc.edu (see SOWO884.001.SPRING2008) Office Hours: Mondays & Tuesdays 11am – 2pm, by appointment Course Description: This course will help prepare students for leadership roles in nonprofit organizations, with an emphasis on health and human services. Students will develop key critical thinking and communication skills applied to a range of leadership and organizational competencies. Course Philosophy: Leadership is expressed in many different ways, certainly not limited to an exercise of position-based authority. This course will emphasize servant and transformational leadership styles - facilitative and collaborative styles that are effective in mobilizing people around a vision for change through nonprofit organizations. Leadership is also viewed as being highly contextual; different styles of leadership are needed based on culture, community needs and circumstances, the organization’s mission and growth stage and other factors. Leadership is also construed as a shared enterprise – among key staff and volunteers – not the sole domain of the CEO. Nonprofit leadership can broadly be understood to include four key skill areas: 1) strategic assessment and analysis; 2) communication; 3) engagement in interpersonal processes and 4) support/mobilization of staff, volunteers and other constituents. Goal: To provide participants with an opportunity for in-depth analysis of the executive role in nonprofit organizations. Course Objectives: Upon completion of this course, participants are expected to be able to: 1. Explain the unique role that nonprofit organizations play as builders of civil society, and in helping to respond to and alleviate the conditions that cause poverty and oppression in traditional American society. SOWO 884 – Despard Spring 2008 2. Identify the key components of nonprofit management and how executive leadership affects each area. 3. Evaluate personal strengths and weaknesses as a potential nonprofit executive and identify strategies for improving core skills. 4. Assess how various executive skills may be used to effectively address organizational deficiencies. 5. Identify and analyze ethical dilemmas that confront nonprofit executives and frameworks for ethical leadership in nonprofit organizations. 6. Develop strategies for recruiting and retaining a diverse workforce. 7. Understand the relationship between marketing and fundraising in nonprofit organizations. 8. Identify appropriate measures for strengthening the role of the nonprofit board. Required Text: Linnell, D., Radosevich, Z. & Spack, J. (2002). Executive directors guide: The guide to successful nonprofit management. Boston: United Way of Massachusetts Bay/Third Sector New England. In addition to the UNC Health Affairs Bookstore, this text can be found online at: http://www.tsne.org/site/apps/ka/ec/product.asp?c=ghLUK3PCLoF&b=1438725&Product ID=280933 http://www.fieldstonealliance.org/productdetails.cfm?PC=16 About the Course Text: I chose this text for its practicality. It provides a very simple, straight-forward framework for understanding nonprofit organizational competencies and leadership issues. Meanwhile, supplemental readings are intended to be considerably more provocative and probing than the text. Additional Readings: Additional required readings will be available online in one of three ways: 1) Via Blackboard under “Assignments” (indicated by BB) 2) Via University Libraries online (indicated by UL) 3) Directly from the internet (when a web address is provided) Some additional material may be given to you during class as handouts. Recommended Readings: Block, Stephen R. (2004). Why nonprofits fail: Overcoming founder’s syndrome, fundphobia, and other obstacles to success. San Francisco: Jossey-Bass. Dym, Barry & Hutson, Harry. (2005). Leadership in nonprofit organizations. Thousand Oaks, CA: Sage. Herman, Robert D. & Associates (Eds.) (2005). The Jossey-Bass handbook of nonprofit leadership and management (2nd edition). San Francisco: Jossey-Bass. 2 SOWO 884 – Despard Spring 2008 Lencioni, P. (1998). The five temptations of a CEO: A leadership fable. San Francisco: Jossey-Bass Publishers. (on reserve at Undergraduate Library) Teaching Approach & Course Format Lecture and powerpointing will be used sparingly in this course – typically only to provide a topic introduction and conceptual framework. Problem-based learning exercises, case studies, role plays and simulations will be emphasized. These methods are used to accomplish two important goals, to: 1) sharpen your critical thinking about leadership challenges confronting nonprofits and 2) increase your ability to effectively communicate with other people concerning these challenges. Students are expected to participate actively in role plays and simulations; this is how relevant skills can be developed in a classroom setting. Learning can only truly occur in a space where all participants feel respected and safe. We will work to create such an environment. Simulation A fictional organization, “Durham Opportunity” (D0) and its fictional Executive Director will provide a simulated learning context. The Executive Director will present different challenges he is facing as Executive Director and ask students to come up with solutions. This is how we will move from the abstract to the concrete. This means that at certain times, the Instructor or a student may play the role as the Executive Director and either relate to the students as consultants helping him work through a problem OR as staff members and volunteers of DO. Communicating with the Instructor I am committed to responding to emails from students in a timely manner. However, I make no guarantee that I will read and respond to emails after 5pm or on weekends. If you wish to ask me questions concerning an assignment, whether in person or by phone or email, please read the assignment instructions and grading guide first. Policy on Accommodations for Students with Disabilities Students with disabilities that affect their participation in the course should notify the instructor if they wish to have special accommodations in instructional format or other factors considered. Writing Guidelines For all written assignments, APA style must be used and students are expected to apply concepts, theory and practice skills from the literature listed in this syllabus and other scholarly sources, which include academic journals, books, nonprofit consulting firms or centers, and foundation and government reports. If unsure about what comprises a scholarly source, please consult the instructor. To be acceptable, written work must be at a level of professionalism expected of professional managers. If the instructor deems an assignment does not meet such professional standards, the student will have one opportunity to revise and resubmit the assignment. 3 SOWO 884 – Despard Spring 2008 Please refer to the APA Style Guide and the SSW Writing Guide (http://ssw.unc.edu/currentStudent/index.html) for information on in-text and bibliographic citations, attribution of quotes, plagiarism, and appropriate use of assistance in preparing assignments. The following web sites provide additional information: • http://www.apastyle.org/elecref.html (APA Style for material in electronic formats, 5th Ed.) • http://owl.english.purdue.edu/handouts/research/r_apa.html (general information about documentation using APA style, 5th Ed.) • http://www.bartleby.com/141 (e-version of Strunk's The Elements of Style, a valuable writing resource) • http://www.unc.edu/depts/wcweb UNC-CH Writing Center, (On line and personal tutoring available at Phillips Annex, 919- 962-7710) • http://www.fas.harvard.edu/~wricntr/html/tools.htm The Writing Center (Links to on-line reference material and many other useful sites for authors) Honor Code It is the responsibility of every student to obey and to support the enforcement of the Honor Code, which prohibits lying, cheating, or stealing in actions involving the academic processes of this class. Students will properly attribute sources used in preparing written work and will sign a pledge on all graded coursework certifying that no unauthorized assistance has been received or given in the completion of the work. All written assignments must contain a signed pledge from you stating that, “I have not given or received aid in preparing this written work.” Credit will not be awarded for work that does not contain this pledge. Course Requirements & Grading Students will be evaluated based on the following: Class Attendance and Participation Assignment 1: Brief Case Analysis Assignment 2: Interview of a Nonprofit Executive Director Assignment 3: Case Study (group project) Assignment 4: Leadership Analysis (optional) 20 points 20 points 20 points 30 points The School of Social Work operates on an evaluation system of Honors (H), Pass (P), Low Pass (L), and Fail (F). A grade of Pass is considered entirely satisfactory. A form of contract grading will be used wherein students who want to earn an H must complete Assignment 4 and earn at least 90% and have an average grade of 90% or above for all other requirements listed above. Course requirements are briefly described below. Additional instructions and grading guidelines will be posted on Blackboard. All papers completed in fulfilling course requirements must be turned in by the start of class on the due date. Only hard (paper) copies will be accepted. Papers turned in with poor print quality will be marked down. 4 SOWO 884 – Despard Spring 2008 Class Attendance and Participation Students are expected to come prepared for class having done the readings and able and willing to contribute to our learning experience through active participation in problemsolving exercises, role plays, simulations, and class discussions. Any unexcused absences will hurt this part of the grade. If a student has an extenuating circumstance that prevents them from attending class, it is their responsibility to notify the instructor before the class by phone or email. Assignment 1: Brief Case Analysis Objectives: 1) To develop an understanding of the challenges confronting nonprofit organizations through case examples. 2) To articulate how both an expression of leadership competencies and use of management skills can effectively respond to various challenges confronting nonprofit organizations. Due Date: February 18, 2008 Requirements: Students will complete a paper of 5-7 pages in length (double spaced) in response to a case scenario of a nonprofit organization. Students will choose between Case Study A & B and answer the corresponding set of questions on Blackboard. Students will be expected to draw upon and integrate class discussions and readings into their papers. Assignment 2: Interview of a Nonprofit Executive Director Objectives: 1) To describe the range of skills and characteristics that an executive director must possess to successfully respond to organizational challenges and lead a nonprofit organization. 2) To understand the circumstances of and motivation for holding an executive position within a nonprofit organization. Due Date: March 17, 2008 Requirements: Choose an Executive Director of a nonprofit organization in the U.S. to interview. To prevent overwhelming any specific executive director, please get clearance from the instructor prior to contacting the executive director. 5 SOWO 884 – Despard Spring 2008 After you receive the instructor’s approval, you may contact the executive director to request an appointment for the interview. Explain the reason for the appointment. Interviews can take place in person or over the telephone. Please follow up the interview with a thank you note to the director for taking the time to meet with you. Assignment 3: Case Study Objectives: 1) To identify and analyze the key challenges confronting nonprofit organizations. 2) To articulate effective organizational and leadership strategies for responding to challenges. 3) To describe the range of skills that Board and staff leaders must possess to successfully respond to these challenges and lead a nonprofit organization. 4) To demonstrate skill in holding crucial conversations concerning the organization’s responses to its challenges. Due Date: Group presentations on April 14, 2008. Papers are due April 21, 2008. Requirements: Each group of 3-4 students will select a nonprofit organization with which to conduct an organizational capacity assessment. An assessment tool from the Marguerite Casey Foundation will be used by students to help the organization assess its capacity in various areas such as board development and program evaluation. A group presentation on April 14 will be comprised of a mock presentation to the Board of the organization and role play(s) of crucial conversations that might take place within the organization concerning its needs. Detailed instructions will be posted on Blackboard. Alternatively, students or the instructor may identify an opportunity to complete an in-depth project with a nonprofit organization in a particular competency, such as resource development. This can be negotiated with the instructor. 6 SOWO 884 – Despard Spring 2008 Assignment 4: Leadership Analysis: Vision & Competencies (Optional) Objectives: 1) To apply and adapt information about leadership (domains, competencies, characteristics) to one’s own identified leadership style. 2) To synthesize knowledge and skills from the course with leadership self-awareness. 3) To identify an opportunity to align knowledge, skills and selfawareness with an organizational or community need for leadership. Due Date: April 21 or 28 (student choice) Requirements: This assignment is option for students who wish to have an opportunity to earn a grade of an H for the course. It is intended to be a reflection paper wherein students apply what they have learned in class (knowledge, skills, leadership selfawareness) to a plan or vision for how they might offer leadership in an organization or community. The final paper should not exceed 12 double spaced pages and should incorporate scholarly sources. It will be comprised of three sections: 1. Personal Leadership Style: What do you judge to be your areas of strength and weakness regarding leadership competencies and characteristics discussed in the course? What do you want to improve or strengthen? How would you characterize your own leadership style? 2. Synthesis: Based on what you have learned in this course as comprising the skills needed to lead a nonprofit organization by effectively responding to the various challenges they face, what skills/challenges do you feel you are best able to apply/confront in nonprofit work? Based on this assessment, what role within an organization do you feel is ideal? (e.g. Executive Director, Chief Operating Officer, Program Director, Client Services Director, Director of Development, Director of Marketing and Public Relations, etc. – Note: You will not lose points for not selecting ED!) 3. Alignment: Based on your personal leadership style and the skills/challenges you feel you are best able to apply/confront, describe the type of nonprofit organization (size, mission, scope, location, life stage, target population, etc.) with which you feel you are optimally aligned. You can name and describe a specific organization or just describe the characteristics of an unspecified one (though this should bear resemblance to real world organizations!). To fulfill this part of the assignment, you must consult with one individual to give you feedback to help you identify this alignment. This can be a former supervisor, colleague, peer, faculty member (not the instructor), or other person (excluding family members). You must explain why you sought this individual’s counsel by describing the perspective you feel that they offer 7 SOWO 884 – Despard Spring 2008 that helps you assess your strengths, weaknesses and alignment. The Dym reading assigned for Class 12 is highly recommended to complete this section on alignment! Policy on Late Papers: In practice, both practitioners and administrators face absolute deadlines. This class will hold to that professional standard. To obtain an extension for a paper beyond the deadline, the student must seek approval from the instructor 24 hours before the assignment is due. Each student may request one extension (equivalent to three days) during the course of the semester. Beyond that, the instructor will approve extensions only under extraordinary circumstances. A paper is considered late if it is handed in any later than the start of class on the day it is due. The grade for late papers will be reduced 10% per day, including weekends. Therefore, a paper that would merit a grade of 100 on Friday will receive a grade of 70 if submitted on Monday. Similarly, a paper due at 2pm on Monday handed in at 3pm will be considered 1 day late. Course Units of Study: Unit 1: Nonprofit Leadership Class 1: Introduction Class 2: Governance & Management of Nonprofit Organizations Class 3: Leadership Styles, Characteristics & Competencies Unit 2: Strategic Development & Management of Nonprofits Class 4: Nonprofit Business Models Class 5: Marketing & Resource Development Strategy Class 6: Accountability to Constituents Unit 3: Developing and Managing Human Resources Class 7: Developing and working with Boards of Directors Class 8: Recruiting and hiring a well qualified and diverse workforce Class 9: Supporting and developing employees and volunteers Unit 4: Communicating and Managing Conflict Class 10: Effective communication in the organization Class 11: Managing conflict and addressing ethical dilemmas Class 12: Class 13: Class Presentations Personal & Career Development / Course Review 8 SOWO 884 – Despard Spring 2008 Class Schedule Note: “TEXT” refers to readings from the required text for this course; BB = Blackboard; UL = University Libraries (online) UNIT 1: Class 1 January 14 Objectives Introduction Readings: None. • • • Nonprofit Leadership Understand expectations for and about the course Articulate a vision for change through nonprofit organizations Establish an understanding of one’s own leadership preferences and style * No class on Monday, January 21 in observance of the Martin Luther King, Jr. Holiday * Class 2 January 28 Objectives Governance & Management of Nonprofit Organizations • • • Readings: Describe the role of the Board of Directors and the Board-CEO Relationship Distinguish between governance and management Identify and describe significant leadership challenges for nonprofit organizations TEXT: Chapter 2: Mission, Vision & Values (pp. 7-10) Chapter 6: Governance (pp. 43-56) Dayton, K. (2001). Governance is governance. Washington, DC: Independent Sector. (BB) Light, P.C. (2004). The spiral of sustainable excellence. The Nonprofit Quarterly, 11(4). Retrieved January 1, 2008 from http://www.nonprofitquarterly.org/section/639.html McManus, J. & Leslie, D. (2000). Resignation or dismissal? When a CEO and a president clash. Nonprofit Management and Leadership, 11(2): 225-230. (BB) Class 3 February 4 Objectives Leadership Styles, Characteristics & Competencies • Identify and describe leadership types, characteristics and competencies and relate them to nonprofit organizations 9 SOWO 884 – Despard Spring 2008 • • Readings: Analyze differences between leadership and management Understand factors affecting our own leadership development TEXT: Chapter 1: Leadership (pp. 1-6) Goleman, D. (November-December 1998). What makes a leader? Harvard Business Review. 93-102. (UL) Mary, N. L. (2005). Transformational leadership in human services organizations. Administration in Social Work, 29(2), 105-118. (BB) Spears, L. (2002). On character and servant-leadership: Ten characteristics of effective, caring leaders. Retrieved December 19, 2007 from http://www.greenleaf.org/leadership/read-about-it/ServantLeadership-Articles-Book-Reviews.html Zaleznik, A. (March-April 1992). Managers and leaders: Are they different? Harvard Business Review: 2-11. (UL) Recommended: Greenberg, H. M., & Sweeney, P. J. (Jul/Aug 2005). Leadership: Qualities that distinguish women. Financial Executive, 21(6), pp. 32-36. (BB) UNIT 2: Class 4 February 11 Objectives Strategic Development & Management of Nonprofits Nonprofit Business Models • • Readings: Identify and explain underlying assumptions concerning nonprofit organization theories of change and resource development strategies Critically examine the nonprofit business model and understand key challenges facing nonprofits TEXT: Chapter 5: Strategic Planning & Thinking (pp. 35-42) Austin, J., Gutierrez, R., Ogliastri, E. & Reficco, E. (2007). Capitalizing on convergence. Stanford Social Innovation Review, Winter 2007: 2431. (BB) CompassPoint Nonprofit Services. (2006). What is a business plan? Retrieved December 21, 2007 from http://www.compasspoint.org/askgenie/details.php?id=131 Miller, C. (2005). The looking-glass world of nonprofit money: Managing in for-profits’ shadow universe. The Non-Profit Quarterly 12(1): 1-5. (BB) 10 SOWO 884 – Despard Spring 2008 Yankey, J. A. (1995). Strategic planning. In R. L. Edwards (Ed.-in-Chief). Encyclopedia of social work—19th Ed. Washington, DC: NASW Press, 2321-2327 (BB) Yunus, M. (n.d.). Social business entrepreneurs are the solution. Retrieved December 21, 2007 from http://www.grameeninfo.org/bank/socialbusinessentrepreneurs.htm Class 5 February 18 Objectives Marketing & Resource Development Strategy • • • Readings: Explain a strategic approach to resource development and marketing for nonprofit organizations Describe social enterprise and other innovative revenue generation strategies Analyze the role of the staff and the Board of Directors in resource development and marketing TEXT: Chapter 7: Fund Development (pp. 57-72) Block, S.R. (2004). Why nonprofits fail: Overcoming founder’s syndrome, fundphobia, and other obstacles to success. San Francisco: JosseyBass. Chapter 10: Fundphobia. (BB) Dees, G. (2004). Putting nonprofit business ventures in perspective. In S. M. Oakes, C.W. Massarsky & S.C. Beinhacker (Eds.) Generating and Sustaining Nonprofit Earned Income. San Francisco: Jossey-Bass. Retrieved December 23, 2007 from http://mba.yale.edu/newsletter_alum/PDF/chapterone.pdf Miller, C. (2004). Risk minus cash equals crisis: The flap about general operating support. State of Philanthropy 2004, National Committee for Responsive Philanthropy (Chapter 21: pp. 121-125). (BB) Richter, M. (2006). The nonprofit motive. The Stranger. Retrieved December 21, 2007 from http://www.thestranger.com/seattle/Content?oid=31920 Tyminski, R. (1998). Reducing funding risk and implementing a fundraising plan: A case study. Nonprofit Management & Leadership, 8(3): 275286. (BB) 11 SOWO 884 – Despard Spring 2008 Class 6 February 25 Objectives Accountability to Constituents Readings: TEXT: Chapter 4: Evaluation (pp. 23-34) • • • Discuss the new climate of scrutiny Identify resources for accountability standards Discuss broadened definitions of accountability Miller, J.L. (2002). Who “owns” your nonprofit? Nonprofit Quarterly, 9 (3). http://www.nonprofitquarterly.org/section/341.html Morrison, J.B. and Salipante, P. (2007). Governance for broadened accountability: Blending deliberate and emergent strategizing. Nonprofit and Voluntary Sector Quarterly, 36 (2): 195-217. (UL) Ospina, S., Diaz, W. and O’Sullivan, J.F. (2002). Negotiating accountability: Managerial lessons from identity-based nonprofit organizations. Nonprofit and Voluntary Sector Quarterly, 31 (1): 5-31. (UL) Sawhill, J. and Williamson, D. (2001) Measuring what matters in nonprofits. The McKinsey Quarterly, 2: 98-107. http://www.azgrants.com/articles/artdetail.cfm?ArticleID=119 UNIT 3: Class 7 March 3 Objectives Developing and Managing Human Resources Developing and working with Boards of Directors • • Readings: Discuss the benefits and challenges of recruiting and retaining a well-qualified board of directors Explore potential conflicts between boards and executive directors and ways to resolve these conflicts Block, S.R. (2004). Why nonprofits fail: Overcoming founder’s syndrome, fundphobia, and other obstacles to success. San Francisco: JosseyBass. Chapter 8: Role Confusion. (BB) Brown, W.A. (2007). Board development practices and competent board members: Implications for performance. Nonprofit Management & Leadership, 17(3): 301-317. (UL) Fixler, J. & Puckett, L. (2006). Taking stock: The key to improved board performance. Found at: http://charitychannel.com/publish/templates/?a=11189&z=19 12 SOWO 884 – Despard Spring 2008 Gibelman, M. (2004). Reflections on boards and board membership. Administration in Social Work, 28(2): 49-62. (BB) Ryan, W.P., Chait, R.P. and Taylor, B.E. (2003). Problem boards or board problems? Nonprofit Quarterly, 10(2). http://www.nonprofitquarterly.org/section/428.html *** NO CLASS ON MARCH 10, 2008 – SPRING BREAK *** Class 8 March 17 Objectives Recruiting and hiring a well qualified and diverse workforce Readings: TEXT: Chapter 10: Human Resources (pp. 97-104) • • Explain how to recruit and retain a well qualified and diverse staff Demonstrate effective candidate interviewing techniques Strom-Gottfried, K. (2006). Managing human resources. In R.L. Edwards & J.A. Yankey (Eds.) Effectively Managing Nonprofit Organizations. Washington, DC: NASW Press. (BB) Watson, M.R. & Abzug, R. (2005). Finding the ones you want, keeping the ones you find: Recruitment and retention in nonprofit organizations. In R.D. Herman & Associates (Eds.). The Jossey-Bass Handbook of Nonprofit Leadership & Management (2nd ed.). San Francisco: Jossey-Bass. (BB) Class 9 March 24 Objectives Supporting and developing employees and volunteers • • • Readings: Articulate employee compensation principles and strategies Explain how volunteers can be meaningfully integrated into nonprofit organizations Describe and demonstrate beginning skill in varying styles of supervision Brudney, J.L. (2005). Designing and managing volunteer programs. In R.D. Herman & Associates (Eds.). The Jossey-Bass Handbook of Nonprofit Leadership & Management (2nd ed.). San Francisco: Jossey-Bass. (BB) Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York: McGraw-Hill. (Chapters 1, 2 and 11) (BB) Chapter 1: What’ a Crucial Conversation? Chapter 2: Mastering Crucial Conversations. 13 SOWO 884 – Despard Spring 2008 Chapter 11: Yeah, but. Advice for tough cases. Schmid, H. (2006). Leadership styles and leadership change in human and community service organizations. Nonprofit Management and Leadership, 17(2): 179-194. (BB) UNIT 4: Class 10 March 31 Objectives Change, Communication and Conflict Management Communication in the Nonprofit Organization • • Readings: Articulate effective communication strategies with staff and volunteers Demonstrate ability to have crucial conversations with staff and volunteers Argyris, C. (July-August 1994). Good communication that blocks learning. Harvard Business Review. 77-85. (UL) Jeavons, T. (2005). Ethical nonprofit management. In R.D. Herman & Associates (Eds.). The Jossey-Bass Handbook of Nonprofit Leadership & Management (2nd ed.). San Francisco: Jossey-Bass. (BB) Schwarz, R. (2006). Does your leadership reduce learning? Leader to Leader, 40-47. (BB) Class 11 April 7 Objectives Managing Organizational Change & Conflict Management * Assignment 4 Due * (or April 30) • Describe effective strategies for facilitating organizational transitions • Articulate methods for constructively engaging in conflict • Demonstrate ability to facilitate board and/or staff meetings dealing with issues of conflict Readings: TEXT: Chapter 13: Managing Change (pp. 125-132) Hyman, V. (2006). Advice for leading an organization through major change. Tools you can use (e-newsletter from Fieldstone Alliance) Retrieved December 19, 2007 from http://www.fieldstonealliance.org/client/client_pages/ tools_you_can_use/10-06-06_managing_change.cfm McLeod Grant, H. & Crutchfield, L.R. (2007). Creating high-impact nonprofits. Stanford Social Innovation Review (Fall 2007): 32-41. Retrieved December 19, 2007 from http://www.ssireview.org/articles/entry/creating_high_impact_nonpr 14 SOWO 884 – Despard Spring 2008 ofits/ The Conservation Company (1997). Organizational life cycles. New York Nonprofits: A publication of the Nonprofit Coordinating Committee of New York, 14(5) September-October 1997. (BB) Class 12 April 14 Readings: Group Presentations Dym, B. & Hutson, H. (2005). Leadership in nonprofit organizations. Thousand Oaks, CA: Sage. (Read Chapter 6: The Alignment Map) (BB) Recommended Reading: Lencioni, P. (1998). The five temptations of a CEO: A leadership fable. San Francisco: Jossey-Bass Publishers (On Reserve at Undergraduate Library) Class 13 April 21 Objectives Personal and Career Development / Course Review * Assignment 4 (Optional) Due * (or April 30) • Review and summarize progress in achieving course learning objectives • Develop expectations concerning a career in nonprofit leadership • Identify career development strategies and resources Readings: Dobel, J.P. & Day, A. (2005). A note on mapping: Understanding who can influence your success. The Electronic Hallway: Case Teaching Resources from the University of Washington Evans School of Public Affairs. (BB) Mintzberg, H. (March-April 1990). The manager’s job: Folklore and fact. Harvard Business Review. 3-16 (UL) 15