THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL SCHOOL OF SOCIAL WORK COURSE NUMBER: COURSE TITLE: SEMESTER & YEAR: INSTRUCTOR: OFFICE HOURS: SOWO 755 Issues for Contemporary Clinical Practice Spring, 2013 Marilyn Ghezzi, MSW, LCSW TTK, 563-C 919-962-6490 mghezzi@email.unc.edu 12-2 Tuesdays or by appointment COURSE WEBSITE: is available through https://sakai.unc.edu COURSE DESCRIPTION: This is a seminar designed to help prepare students for contemporary clinical practice, covering topics such as managed care, independent practice and self-care. COURSE OBJECTIVES: 1. Address ethical issues that develop as a clinical social worker including dual roles, liability issues, confidentiality and competency. 2. Understand how managed care impacts clinical social work practice. 3. Identify professional development issues important for longevity in the field, such as supervision, self-care, on-going use of evidence-based practices, and networking. 4. Be exposed to a variety of clinical social work roles and the various issues that arise based on the setting (e.g. home visits vs. working in a hospital as part of an interdisciplinary team). 5. Assess current level of competence and comfort level with working within various social work settings and with clients from a range of diverse backgrounds and issues. EXPANDED DESCRIPTION: This course will build on the Advanced Practice classes students will take in their concentration year. It is designed to help students think about the variety of options for clinical social work practice, as well as help them to identify and begin to address issues that may impact their own practices, regardless of the setting. This seminar will help students to prepare for longevity in the field by helping them begin to incorporate self-care and professional development practices immediately upon graduation. In addition, the basics of how to develop an independent practice will be discussed. Ethical issues and self-awareness will also be discussed in relation to how these issues may impact their ability to be an effective practitioner. 1 REQUIRED TEXTS/READINGS: Willer, J. (2009). The beginning psychotherapist’s companion. Lanham, MD: Rowman & Littlefield Publishers, Inc. Other assigned readings will be posted on our Sakai site CLASS ASSIGNMENTS Refer to description of assignments at the end of this syllabus. 1. Supervision paper : 30% 2. Professional Development Plan: 50% 3. Class Attendance and Participation: 20% CLASS PARTICIPATION Class participation counts for 20% of your final grade. Everyone will receive a standard score of 100 for participation, in recognition of a norm of attendance, contributions to small group activities and informed participation in class discussion. Informed participation means that you clearly demonstrate that you have completed assigned readings and can offer analysis, synthesis and evaluation of written material. Excellent participation also means that your comments are thoughtful, focused and respectful. Points will be deducted from the base score if you miss class, are late, leave early, disappear for long periods on break or are unprepared. Please turn off cell phones during class. This class will use a variety of teaching and learning methods to cover the content. These different methods include: small group activities; lecture; guest speakers; role-plays; and class discussions. The development of a supportive learning environment is fostered by respectfully listening to the ideas of others, being able to understand and appreciate a point of view which is different from your own, clearly articulating your point of view, and linking experience to readings and assignments. If you will not be able to attend a class, let the instructor know as soon as possible. It is also your responsibility to obtain handouts, information about class content, and information about announcements, etc., from your classmates. In order to fully participate in and benefit from each class session, students must complete required readings and come to class prepared to discuss them. See grading rubric on page 4 of syllabus for professional conduct/participation. GRADING SYSTEM In accordance with the Graduate school, letter grades are assigned to the following numeric ranges: H = 94 and above P = 80 to 93 L = 70 to 79 F = 69 and below 2 SUBMITTING WRITTEN ASSIGNMENTS AND POLICY ON INCOMPLETES AND LATE ASSIGNMENTS It is expected that assignments will be completed at times noted in the syllabus. If you have a situation that may prohibit you from completing the assignment on time, any request for delay of an assignment/exam must be done in advance of the due date (at least 24 hours) on an assignment/exam. Approved delays will not affect the grade. Any unapproved delays or assignments completed after an approved delay date will begin to accrue a 5% reduction every 24 hours that the assignment is late. Papers should be submitted to the Sakai Dropbox at the start of class. The Professional Development plan final assignment is due by midnight on March 8th and should be submitted to the Sakai Dropbox. If the student meets unavoidable obstacles to meeting the time frame, the student should discuss the circumstances with the instructor to determine if an initial grade of incomplete (INC) would be appropriate. I prefer not to give an incomplete grade and will give incompletes only in compliance with University policy. HONOR CODE The Student Honor Code is always in effect in this course. The Instrument of Student Judicial Governance (http://instrument.unc.edu/) requires that you vouch for your compliance on all your written work. You must write the following pledge in full on each document title page: “I have neither given nor received any unauthorized assistance on this assignment.” Sign and date it. Please refer to the APA Style Guide, The SSW Manual, and the SSW Writing Guide for information on attribution of quotes, plagiarism and appropriate use of assistance in preparing assignments. POLICY ON ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES Students with disabilities which affect their participation in the course may notify the instructor if they wish to have special accommodations in instructional format, examination format, etc. Please contact the University’s Disability office to request the paperwork necessary for approved accommodations. USE OF LAPTOPS OR OTHER ELECTRONIC DEVICES Please turn off all cell phones or other devices that would disrupt the learning environment of the classroom. Laptops are allowed during lecture only or when being used for a class activity. Laptops should be closed during class discussion and other activities that do not require the use of a laptop. APA AND WRITTEN ASSIGNMENTS The School of Social Work faculty has adopted APA style as the preferred format for papers and publications. The best reference is the Publication Manual of the American Psychological Association, Sixth Edition (2009) that is available at most bookstores. The following web sites provide additional information: http://juno.concordia.ca/help/howto/apa.php Students are strongly encouraged to review the materials on the School of Social Work’s website http://ssw.unc.edu/students/writing . This page includes numerous helpful writing resources such as tutorials on understanding plagiarism, quick reference guide to APA, writing tips and ESL materials. Students are also strongly encouraged to review the section on plagiarism carefully. All instances of academic dishonesty will result in disciplinary measures pre-established by the School of Social Work and the University. 3 Class Participation Rubric Class participation is more than mere attendance. It is arriving on time, reading the assigned material, preparing for class with questions, contributing appropriately to class discussions, doing assignments, and participating in class activities. The class participation grade is a subjective grade given by the professor. The professor will use this matrix to determine the class participation grade (modified from Maznevski, M.(1996). Grading Class Participation. Teaching Concerns. hhtp://www.virginia.edu/~trc/tcgpart.htm). Grade Class Participation Criteria (Carpenter-Aeby, 2001) F No effort 0-70 L- 70-80 Infrequent Effort Absent Little or No effort, disruptive, disrespectful. P 80-90 Moderate Effort * Present, not disruptive (This includes coming in late.) * * Tries to respond when called on but does not offer much. Demonstrates very infrequent involvement in class. Demonstrates adequate preparation: knows basic case or reading facts, but does not show evidence of trying to interpret or analyze them. * Offers straightforward information (e.g. straight from the case or reading), without elaboration or very infrequently (perhaps once a class). * Does not offer to contribute to discussion, but contributes to a moderate degree when called on. * P+ 90-94 Good Effort Demonstrates sporadic involvement. * Demonstrates good preparation: knows case or reading facts well, has thought through implications of them. * * Offers interpretations and analysis of case material (more than just facts) to class. * Demonstrates consistent ongoing involvement. Contributes well to discussion in an ongoing way: responds to other students’ points, thinks through own points, questions others in a constructive way, offers and supports suggestions that may be counter to the majority opinion. H 95-100 Excellent Effort * Demonstrates excellent preparation: has analyzed readings exceptionally well, relating it to readings and other material (e.g., readings, course material, discussions, experiences, etc.). * Offers analysis, synthesis, and evaluation of material, e.g. puts together pieces of the discussion to develop new approaches that take the class further. * Contributes in a very significant way to ongoing discussion: keeps analysis focused, responds very thoughtfully to other students’ comments, contributes to the cooperative argument-building, suggest alternative ways of approaching material and helps class analyze which approaches were effective. * 4 Demonstrates ongoing very active involvement. COURSE OUTLINE Class 1: Introduction January 14 Overview of the Course What is clinical social work? Current challenges in our field Being strengths based as a clinical social worker What do you want to learn in this course? Mirabito, D.M. (2012). Educating a new generation of social workers: Challenges and skills needed for contemporary agency based practice. Clinical Social Work, 40, 245-254. Bransford, C.L. (2011). Reconciling paternalism and empowerment in clinical practice: An intersubjective perspective. Social Work, 56(1), 33-41. January 21 - MLK Holiday- NO CLASS Class 2: Supervision - January 28 Supervision – types of supervision Continuing education Licensure Readings: Ladany, N. (2008). Getting the most out of supervision. In Practicing counseling and psychotherapy: Insights from trainees, supervisors and clients. (pp. 101-134). New York: Routledge. Willer, J. (2009). The supervisor-supervisee relationship. In The beginning psychotherapist’s companion (pp. 13-24). Lanham, MD: Rowman & Littlefield Publishers, Inc. Willer, J. (2009). Your professional development. In The beginning psychotherapist’s companion (pp. 347-357). Lanham, MD: Rowman & Littlefield Publishers, Inc. 5 Class 3: Independent Practice: Process Issues - February 4 Panel discussion with social workers in private practice Is private practice right for you? Business/managed care considerations Ethical dilemmas Finding a niche/area of practice At what point are you ready? Readings: Bradley, D.L.M. (1996). Private practice: A personal perspective. OASW-News Magazine, 23, 10. Green, R.G., Baskind, F.R., Mustian, B.E., Reed, L.N., Taylor, H.R. (2007). Professional education and private practice: Is there a disconnect? Social Work, 52, 151-159. Peck, S. (2007). Private practice: When it’s not right for you. The New Social Worker, 14, 24-25. van Heugten, K. (2001). Aspects of the early life histories of social workers in private practice: From marginality to reflective practice. Psychoanalytic Social Work, 8, 57-78. Class 4: Independent Practice: Nuts and Bolts- February 11 Record keeping Screening Forms (e.g. release forms, consent for treatment, policies) Referral networks Collateral contacts Insurance/Payment issues Malpractice Readings: Willer, J. (2009). Informed consent, confidentiality and HIPPA. In The beginning psychotherapist’s companion (pp. 89-100). Lanham, MD: Rowman & Littlefield Publishers, Inc. Willer, J. (2009). Progress notes and the chart. In The beginning psychotherapist’s companion (pp. 153-177). Lanham, MD: Rowman & Littlefield Publishers, Inc. Willer, J. (2009). The therapeutic frame. In The beginning psychotherapist’s companion (pp. 25-38). Lanham, MD: Rowman & Littlefield Publishers, Inc. 6 Class 5: Supervision (cont.), Technology and Clinical Social Work - February 18 Continued discussion of supervision issues Use of technology with clients Looking at your own online presence Boundary issues and technology Mishna, F., Bogo, M., Root, J., Sawyer, J. & Khoury-Kassabri, M. (2012). “It just crept in”: The digital age and implications for social work practice. Clinical Social Work Journal, 40, 277-286. Mattison, M. (2012). Social work practice in the digital age: Therapeutic e-mail as a direct practice methodology. Social Work, 57(3), 249-258. Willer, J. (2009). Professional electronic communications. In The beginning psychotherapist’s companion (pp. 79-85). Lanham, MD: Rowman & Littlefield Publishers, Inc. Class 6: – Clinical social work roles, managed care, safety - February 25 Supervision paper due today Review various clinical social work roles such as inpatient, clinic based, community based, residential settings, medical social work, community outreach, etc. Considerations for each role regarding: safety, managed care, ethical issues, role satisfactions and stressors Boundary issues/ethics Cohen, J. (2003). Managed care and the evolving role of the clinical social worker in mental health. Social Work, 48(1), 34-43. Spencer, P.C., & Munch, S. (2003). Client violence towards social workers: The role of management in community mental health programs. Social Work, 4, 532-544. 7 Rowe, M., Frey, J., Bailey, M., Fisk, D., & Davidson, L. (2001). Clinical responsibility and client autonomy: Dilemmas in the mental health work at the margins. American Journal of Orthopsychiatry, 71(4), 400-407. Willer, J. (2009). Boundaries. In The beginning psychotherapist’s companion (pp. 39-59). Lanham, MD: Rowman & Littlefield Publishers, Inc. Class 7: Self-care, vicarious trauma, burnout – March 4 Importance of self-care and self-awareness What self-care strategies to use Burnout, secondary trauma, compassion fatigue, vicarious traumatization How do our histories impact the work? Readings: Willer, J. (2009). Vicarious traumatization and burnout. In The beginning psychotherapist’s companion (pp. 339-346). Lanham, MD: Rowman & Littlefield Publishers, Inc. Bellows, K. (2007). Psychotherapists’ personal psychotherapy and its perceived influence on clinical practice. Bulletin of the Menninger Clinic, 71, 204-226. Radey, M., & Figley, C.R. (2007). The social psychology of compassion. Clinical Social Work Journal, 35, 207-214. Strozier, A.L., & Stacey, L. (2001). The relevance of personal therapy in the education of MSW students. Clinical Social Work Journal, 29, 181-195. Final Assignment: Professional Development Plan due on Friday, March 8 at midnight Supplemental Reading: Rønnestad, M.H., & Skovholt, T.M. (2001). Learning arena for professional development: Retrospective accounts of senior psychotherapists. Professional Psychology: Research and Practice, 32, 181-187. Hamama, L. (2012). Burnout in social workers treating children as related to demographic characteristics, work environment, and social support. Social Work Research, 36(2), 113-125. 8 Gerdes, K. E., & Segal, E. (2011). Importance of empathy for social work practice: integrating new science. Social Work, 56(2), 141-148. Ji, J., Kao, D., & Kim, H. (2011). Burnout and physical health among social workers: a three-year longitudinal study. Social Work, 56(3), 258-268. Gardner, F., Savaya, R., & Stange, D. (2011). Stressful encounters with social work clients: a descriptive account based on critical incidents. Social Work, 56(1), 63-71. Gelman, C., Fernandez, P., Hausman, N., Miller, S., & Weiner, M. (2007). Challenging endings: First year MSW interns' experiences with forced termination and discussion points for supervisory guidance. Clinical Social Work Journal, 35, 79-90. Supplemental Reading about Supervision: McTighe, J.P. (2010). Teaching the use of self through the process of clinical supervision. Clinical Social Work Journal, 39, 301-307. Stovel, L. & Steinberg, P.I. (2008). Learning within psychotherapy supervision. Smith College Studies in Social Work, 78(2/3), 321-336. Alonso, A. (2000). On being skilled and deskilled as psychotherapy supervisor. Journal of Psychotherapy Practice and Research, 9(1), 55-61. Yourman, D.B. (2003). Trainee disclosure in psychotherapy supervision: The impact of shame. Journal of Clinical Psychology, 59(5), 601-609. Hawkins, P. & Shohet, R. (2006). Maps and models of supervision. In Supervision in the helping profession (3rd ed.). New York, NY: McGraw-Hill (pp.56-79). This article is particularly useful for learning how to be a supervisor. In addition to these articles, I have some good books on supervision which you are welcome to look over to see if there are chapters that might be relevant for your particular interests. 9 ASSIGNMENTS Supervision Paper: Due Feb. 25 This paper is designed to help you reflect on your feelings/experiences in clinical supervision thus far in your career and to contextualize those experiences through an understanding of the professional literature about clinical supervision. In addition to the required course readings on supervision, read two or three of the supplemental supervision articles that look interesting to you. Please answer the following questions in a 4-5 page double-spaced paper following APA rules. Reflect on your experiences thus far with supervision in your field placements and/or other human services jobs you have held. Describe any critical experiences, good or bad that have shaped your view of supervision. Discuss your reactions to these experiences and your thoughts about supervision in general in light of the readings on supervision and our class lecture and discussions. Discuss your hopes for supervision in the future, what might work best for your learning style and what might be personally challenging for you in clinical supervision. In addition to considering yourself as a supervisee, consider what may be involved in your own transition to becoming a supervisor. What will be difficult for you as a supervisor? What type of supervisor will you be? What are you looking forward to about becoming a supervisor? What might you need to work on in yourself in order to be a good clinical supervisor? Please demonstrate in the paper that you have read the materials about supervision and considered them thoughtfully. Apply the concepts to your particular situation. Grading Criteria Possible Pts. The student clearly described their own experiences in supervision and covered all aspects of the assignment. 5 The student appropriately applied the course readings on supervision to their own situation. 10 The student demonstrated an understanding of the course readings on supervision and the didactic material presented. 10 The paper was written well with no errors and followed APA format 5 Total 30 10 Professional Development Plan- Due Friday, March 8 Objective: As a professional social worker, you will need to be conscious of how to develop your skills and knowledge in the area of clinical social work. This assignment is to increase your attention to your own needs as a new clinician and to develop concrete steps that you will take to reach your own personal goals. Description: The aim of this assignment is to help you organize your professional goals into as many concrete steps as necessary to help you know where to go in your career. The outline below should be followed to ensure that you have considered critical areas for professional development. However, you should not feel limited by this outline, as there may be other essential areas that you would want to include in your plan. It is the hope of this assignment that you will feel more prepared to begin your social work career with this document as a guide. Outline for Professional Development Plan: 1. Identify your short and long term goals a. What are your short term goals (2-4 years post-graduation) b. What are your long term goals (5 years and beyond) c. What are the populations and settings where you want to work 2. What are the immediate skills, tasks needed to reach your goals a. Supervision – type, style, orientation, consideration of learning styles, on the job vs. outside b. Licensure – in what state? Test time frame, necessary steps to complete process, such as recommendations, forms, etc. c. Job searches – where will you look? What are some contacts that you can identify to help? d. What organizations might be helpful? i. Clinical Society? ii. NASW? NABSW? iii. School of Social Work iv. Previous supervisors/placements? 11 3. What steps will you take to ensure you are working on self-care? a. What are the concrete steps you will take? b. Where does personal therapy come into play? c. What do you know works for you to stay healthy and balanced? (e.g. spiritual group, time off, balanced case load, varying types of work) 4. Professional Development- What are the skills/competencies that you will need to meet your goals? a. What additional training do you need? i. Post-graduate courses ii. Ph.D.? iii. Certificate coursework iv. Additional training in theoretical approaches v. Other certifications, such as expressive arts, psychoanalytic, EMDR, etc b. Where will you find the specific training you need? c. Do you need to contact places to get on listservs? d. Are there fellowships or post-master’s training programs that you would want to seek out? 5. Ethics a. Do you have a place to go when faced with ethical dilemmas? b. What steps will you take to ensure your safety in the field? Do you need additional training in therapeutic holds, etc? c. What will you do to maintain your boundaries both in face to face work with clients and online? i. Thought about issues of self-disclosure? What will you say when asked the tough questions? ii. How available will you be outside of work? What limits might you need to set about work hours/overtime? What are your thoughts about cell phone/pager availability and how that fits for you personally? 6. Other areas that are relevant for your personal goals a. How will your short-term goals lead into your long-term goals? 12 b. What other areas do you need to consider? Grading Criteria: Criteria Possible Pts. 1. Each of the areas listed in the outline have been addressed and the plan is specific, concrete, thoughtful and reflective concerning personal professional needs. 35 2. The document reflects content and knowledge from the course, such as resources identified in the course or specific issues raised in class discussion 10 3. The writing was clear and well organized with no errors and followed APA format 5 Total points 13 50