Job Bulletin
http://agency.governmentjobs.com/northcarolina/job_bulletin.cfm?jobI...
STATE OF NORTH CAROLINA
invites applications for the position of:
Office Assistant IV /
Administrative Assistant
JOB CLASS TITLE: Office Assistant IV
POSITION NUMBER: 60042094
DEPARTMENT: Dept of Health and Human Services
DIVISION/SECTION: Division of Social Services / Child Support Services / Management
SALARY
RANGE:
$27,013.00 - $40,224.00 Annually
RECRUITMENT RANGE: $27,013 - $28,243
SALARY GRADE / SALARY GRADE EQUIVALENT: 59
COMPETENCY LEVEL: Not Applicable
APPOINTMENT TYPE: Permanent Full-Time
WORK LOCATION: Wake County
OPENING DATE: 04/04/16
CLOSING DATE: 04/08/16 5:00 PM Eastern Time
DESCRIPTION OF WORK:
#16-03150
Office Assistant IV / Administrative Assistant - 60042094
*Salary Grade - 59; Recruitment Range - $27,013 - $28,243
*This is a repost. Previous candidates will need to reapply.
The North Carolina Department of Health and Human Services (DHHS) is one of the largest,
most complex agencies in the state and has over 17,000 employees. It is responsible for
ensuring the health, safety and well-being of all North Carolinians.
The Division of Social Services (DSS) provides direct services that address issues of poverty,
family violence and exploitation. We aim to prevent abuse, neglect and exploitation of
vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.
The Office Assistant IV / Administrative Assistant position is under the direct supervision of the
Assistant Chief for Central Office Operations. This is an administrative support position. Duties
will include general clerical duties, such as answering the phone, filing, processing incoming
mail, scheduling appointments and maintaining calendars. Additional duties will include
preparing correspondence, memorandums, reports and documents. Position will be responsible
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for creating and updating spreadsheets for various data and providing accurate and timely
reports to management. Must be able to provide excellent customer service. Position will
develop and maintain cooperative relationships with staff, customers and partners. The position
must maintain confidential information. Other duties as assigned.
Normal Work Schedule:
Monday through Friday, 8am - 5pm
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
Qualified applicants must possess and clearly reflect work experience on their
application that demonstrates the following:
Demonstrated proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Proven work experience showing strong organizational skills and ability to prioritize work
Proven ability using standard office equipment
Demonstrated work experience providing excellent customer service skills and having the
ability to communicate well on the phone and in person
Proven work experience establishing and maintaining effective working relationships with
Child Support staff, customers and partners
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Graduation from high school and demonstrated possession of knowledge, skills, and abilities
gained through at least two years of office assistant/secretarial experience
OR
An equivalent combination of training and experience.
SUPPLEMENTAL AND CONTACT INFORMATION:
The Department of Health and Human Services (DHHS) selects applicants for employment
based on job-related knowledge, skills, and abilities without regard to race, color, gender,
national origin, religion, age, disability, political affiliation or political influence.
Degrees must be received from appropriately accredited institutions. Transcripts, degree
evaluations and cover letters may be uploaded with your application. Applicants who obtained
their education outside of the United States and its territories are expected to assume
responsibility for having their academic degrees validated as equivalent to a degree conferred
by a regionally accredited college or university in the United States.
Please be sure to complete the application in full. Resumes may be uploaded with
your application, but will not be accepted in lieu of a fully completed application and
will not be considered for qualifying credit. "See Resume" or "See Attachment" will
NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent application
received prior to the posting closing date will be accepted. Applications must be submitted by
5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information
regarding the status of your application over the phone. To check the status of your
application, please log in to your account. Processing applications will take an average of 6
– 8 weeks due to the high volume of applications received. It is not necessary to contact the
Human Resources Office to check the status of an application. Upon the closing date,
applications are "Under Review" and will be screened by Human Resources for the most
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qualified applicants.
For technical issues with your applications, please call the NEOGOV Help Line at
855-524-5627. If there are any questions about this posting other than your application
status, please call 919-527-6380.
APPLICATIONS MAY BE FILED ONLINE AT:
http://www.oshr.nc.gov/jobs/index.html
Position #16-03150
OFFICE ASSISTANT IV / ADMINISTRATIVE ASSISTANT
SO
NOTE: Apply to the department listed on posting
An Equal Opportunity Employer, NC State Government
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Office Assistant IV / Administrative Assistant Supplemental Questionnaire
* 1. I UNDERSTAND that DHHS requires a complete descriptive work history with all
employment experience detailed to be considered for employment. I have included all of
this information within my application. (NOTE: AN ATTACHED RESUME DOES NOT SATISFY
THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the
application requirements, please return to your application to finish it before submitting
your application.)
Yes, I understand and have fully completed all requirements.
* 2. The budgeted salary for this position is limited to $28,243. If offered this position, are you
willing to accept a salary within the posted recruitment range of $27,013 - $28,243?
Yes
No
* 3. How many years of experience do you have as an office assistant/secretary?
None
1 year
2 years
3 years
4+ years
* 4. Which of the following best describes your level of proficiency with Word?
None
Basic (create document, copy, paste, labels and envelopes)
Intermediate (utilize styles, format sections)
Advanced (create organization chart, insert chart, perform mail merge)
* 5. Which of the following best describes your level of proficiency with Excel?
None
Basic (create document, enter and edit text, SUM, format)
Intermediate (utilize functions, sort and filter lists, modify tables)
Advanced (pivot charts, queries)
* 6. Which of the following best describes your level of proficiency with PowerPoint?
None
Basic (create a simple presentation, run it, and print it)
Intermediate (working with slide show options with graphics, animation and multimedia
inserting movies and sound)
Advanced (creating interactive objects by using hyperlinks and action buttons, explore
online meetings and broadcast presentations)
* 7. Which of the following best describes your level of proficiency with Outlook?
None
Basic (send, reply and forward emails; setup meetings and appointments, mark
priorities)
Intermediate (change view settings, create mail groups, reserve conference rooms,
create calendar permissions)
Advanced (create rules, establish categories, filter mail, publish calendars)
* Required Question
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