The University of Georgia Center for Agribusiness and Economic Development College of Agricultural and Environmental Sciences Blueberry Value-Added Market Analysis Kent Wolfe, Christopher Ferland, and John McKissick FR-02-10 September 2002 Purpose Blueberry producers in Brantley county and the surrounding areas have been delivering harvested berries to Alma. This ride is expensive and an inefficient use of time. The producers wish to investigate the cost of constructing and operating their own blueberry packing shed in the area. In addition, they want to investigate the potential market for value added blueberries products. Value added products will allow the producers to utilize lower quality berries and increase the returns per acre. Introduction Consumers are becoming more adventuresome and trying flavorful, fresh, ethnic, and regional foods. In addition, consumer’s consumption of gourmet foods is increasing, providing an ideal situation for the introduction of a unique specialty food product. The increase in gourmet/specialty food consumption is reflected in sales which have increased from $15.3 billion in 1995 to $20 billion in 2002. Sales of gourmet/specialty foods are expected to grow at an annual rate of 6.7%, reaching $27.6 billion in 2005. Table 1. U.S. Gourmet/Specialty Food Retail Sales (millions of dollars) Sales Market 1996 Sales 2000 CAGR 1996-2000 2005 CAGR 2000-2005 CAGR 1996-2005 Coffee/tea $2,750 $4,250 11.5% $6,708 9.6% 10.4% Confectionary Deserts $3,141 $4,000 6.2% $5,365 6.0% 6.1% Condim ents 1 $1,949 $2,554 7.0% $3,582 7.0% 7.0% Cheese $2,000 $2,350 4.1% $2,860 4.0% 4.0% Pasta/grains $676 $810 4.6% $1,032 5.0% 4.8% Other Foods $4,742 $6,036 6.5% $8,076 6.0% 6.1% $15,258 $20,000 7.0% $27,623 6.7% 6.8% Total 1 Includes jams, jellies, and similar products CAGR = compound annual growth rate Source: National Association for the Specialty Food Trade The Specialty Food Buyer Profile Before investigating the specialty food buyer, it is important to understand what constitutes a “specialty food” product. There is no clear definition for specialty foods. For example, a product that is considered a specialty food in the early 1990's may not be a specialty food in 1999. As the popularity of the specialty food product increases, competing manufacturers start producing and mass-marketing similar products. As a result, the once 2 specialty food, over time, has been transformed from a specialty food to a mainstream grocery item. However, specialty foods can be loosely defined as value added, premium priced food products that provide an added appeal for one or more of the following reasons: • • • • • Quality of ingredients, manufacturing process and/or finished product Sensory appeal, flavor, consistency, texture, aroma, and appearance Presentation (branding or packaging) Origin (where the product was manufactured) Distribution channel (specialty food retail outlets or sections within supermarkets/grocery stores) The National Association for the Specialty Food Trade (NASFT) recently conducted extensive demographic research to create a profile of the specialty food consumer. This information is very useful to any business that sells to specialty food consumers. According to the NASFT’s 1998 “Today’s Specialty Food Consumer” research, the specialty food consumer can be generally described as: • • • • • • Residing in a two person household Affluent ($100,000 + household income) Older consumers (45 years of age or older) College graduate Resides in large metropolitan areas Resides in New England, Mountain or Pacific regions of the United States Table 2 present a summary of the NASFT study. The Speciality Buyers Index is the ratio of percent of buyers to the percentage of population in a specific . 3 Table 2. Specialty Food Consumer Demographics National Percentage Specialty Buyers Percentage Specialty Buyers Index Number of persons 1 24.6% 17.2% 70 2 31.7% 37.2% 117 3 17.5% 18.8% 108 4 15.0% 15.6% 104 5+ 11.1% 11.3% 102 Household Income <$10,000 11.3% 6.5% 57 $10,000-$19,999 14.7% 9.8% 67 $20,000-$29,999 14.1% 11.3% 80 $30,000-$39,999 12.9% 11.6% 89 $40,000-$49,999 11.1% 11.3% 102 $50,000-$74,999 18.8% 22.7% 121 $75,000-$99,999 8.6% 12.4% 144 $100,000+ 7.9% 14.7% 185 Household Age 18-24 5.2% 3.7% 72 25-34 19.2% 16.2% 85 35-44 23.1% 22.4% 97 45-54 18.2% 19.9% 109 55-64 12.4% 14.1% 114 65 + 22.0% 23.9% 109 Race White 78.6% 79.3% 101 Black 10.8% 8.6% 80 Hispanic 7.5% 8.2% 109 Other 3.2% 3.5% 109 Age and Presence of Children Children < 6 yrs. old 9.5% 10.0% 105 Children 6 - 17 yrs. old 18.5% 17.5% 95 Children < 6 and 6 - 17 yrs. old 7.5% 7.3% 97 No Children 64.1% 65.4% 102 Housing Tenure Own Housing 64.8% 72.5% 112 Rent Housing 35.3% 27.4% 78 Householder Education Grade School 10.8% 8.2% 76 Some High School 14.4% 10.5% 73 High school graduate 28.2% 23.5% 83 Some college 25.8% 26.6% 103 College graduate 20.9% 31.7% 151 Nielsen County Size 21 largest metropolitan areas 39.6% 46.2% 117 Metro areas with more than 85,000 households 30.4% 29.5% 97 Counties with 20,000 to 50,000 households 15.4% 12.4% 79 All other counties 14.4% 11.8% 82 Census Division New England 5.2% 7.1% 137 Middle Atlantic 14.4% 16.8% 115 South Atlantic 18.5% 17.5% 95 East South Central 6.3% 2.0% 47 West South Central 10.8% 9.5% 89 East North Central 16.5% 11.1% 67 West North Central 7.1% 4.6% 66 Mountain 6.1% 7.5% 123 Pacific 15.3% 23.1% 151 1 The index shows the likelihood of each demographic segment to purchase specialty foods with 100 being average. 4 Target Market Summary Income appears to be the driving factor in specialty food purchases as indicated by the fact that households earning more than $100,000 are significantly more likely (85%) to purchase specialty foods than less affluent households. Specialty food shoppers are more educated than the general population with 32% having a college degree. This is significant in that college educated consumers are 51% more likely to purchase specialty foods than non-college educated consumers. Consumers’ geographic location significantly impacts consumers’ likelihood of purchasing gourmet/specialty foods. Gourmet/specialty food consumers are more likely to reside in New England or the Pacific regions. Household size also influences specialty food purchases. Two-person households are more likely to purchase than people who live alone or in larger households. However, household size, age, and even the presence of children are not as significant characteristics of specialty food shopper as are income, education, and region of residence (The National Association for the Specialty Foods Trade, 1999). Profile: • • • • • • Households earning more than $100,000 College education Two people households Children under 6 years of age and those households with no children People between 55 and 64 years of age Residents in New England and the Pacific For instance, specialty food shoppers are 33% more likely to watch the Food Channel on cable TV and 19% more likely to read the Sunday paper than the nation as a whole. Specialty food shoppers enjoy traveling which may explain their desire for gourmet and specialty foods. Consumption Trends The traditional gourmet market is re-emerging as mainstream food retailers have flooded the market with imitation “gourmet” products. However, there appears to be a backlash as the quality and price of these mass-produced gourmet products have diminished. Gourmet products are expected to return to their roots: unique, upscale, and expensive. The food industry anticipated that gourmet products will re-acquire the price and quality levels they once held. In addition, specialty food stores will actively promote the exclusiveness of their products, and consumers will treat themselves with these small indulgences. Specialty Food Strengths: Existing specialty/gourmet producers have established market outlets and typically, a diverse product mix (various preserve flavors, hot sauces, or other specialty food items). The diverse product mix allows them access to a greater pool of potential consumers and market 5 outlets. A review of the specialty food vendors revealed that the vast majority of the businesses offer a variety of products. Weaknesses: Specialty/gourmet producers face a major obstacle in marketing their product. The specialty food segment may be characterized as unorganized. This segment has no distinct market outlets or distribution channels by which large volumes of product may be sold consistently, other than specialty food shows. According to articles written on specialty food marketing and conversations with existing producers, the success of their business is based on obtaining numerous market outlets. For example, specialty food stores, distributors, festivals, trade shows, shop-at-home television outlets (such as QVC), and word-of-mouth are important. This business involves meeting with individual specialty store owners/managers and selling them on the idea of adding your product to their shelves. Another weakness of the specialty/gourmet segment is a lack of capital to expand the business in the event an opportunity arises that would require a consistently large supply of product. Packaging According to Mr. Larry Davenport, with the International Jam & Preserve Association, product presentation is 90% of selling. A package’s presentation should be considered a marketing tool to attract potential customers to a product before they even consider making a purchase. Consumers have a variety of products from which to choose. A product’s name and package are two methods of conveying its image to potential customers. Thus, it is essential that a product’s packaging and name create an image that causes it to stand out from other products. Mr. Davenport offers the following packaging advice, “ Have a beautiful product.” By beautiful product, he means that the whole package, container, label, and display, must be attractive. Market Outlet Segmentation The specialty food market can be categorized into a number of distinct markets. The following outlines and describes some of the potential markets for selling specialty foods. Retail Sales: The retail sales category excludes products sold through restaurants and institutions that alter the product in some way. It also does not include those portions of a commodity that are used commercially as an ingredient in another product. The retail market for specialty foods can be segmented further into two distinct markets. The first is supermarkets and grocery stores and the second is gourmet/specialty food market. The supermarket and grocery store category only account for supermarket and grocery store sales. The gourmet/specialty food market consists of several smaller niche markets and includes specialty food stores (e.g., delis, bakeries, fruit, and vegetable markets), drug stores, mass retailers and club stores. C Supermarket and grocery store segment - account for 86% of retail sales. Eighty-six percent (86%) of the jam, jelly, and preserve retail sales are generated in supermarkets and grocery stores. The jam, jelly, and preserve market is dominated by seven companies which account for more than two-thirds (69%) of retail sales. 6 Smucker’s had the largest share of the market with 31% of the retail sales in 1993. (Source: Find/SVP and Supermarket Business, September 1997, Volume 52/Number 9 Part one) C Gourmet/Specialty Food Market - This very diverse market can be viewed almost as a default market in that it includes all of the retail markets that are excluded from the supermarket and grocery store markets. The jams, jelly, and preserves gourmet/specialty food market is of considerable size, as it represents 14% of total U.S. retail sales or approximately $125 million. (Source: Find/SVP and Supermarket Business, September 1997, Volume 52/Number 9, Part one) Gourmet/Specialty Food Market Potential: The following estimates blueberry preserve market potential via the gourmet/specialty food market: $125 x .61 $ 76.25 M illion dollar market - total U.S. preserves, jelly and jam including all flavors $ 76 x .24 $ 18.24 M illion dollar U.S. preserves and jams market (Preserve and jam market share) M illion dollar market for U.S. preserves and jams (Blueberry preserve and jam share of total preserve and jam market ) M illion dollar market for blueberry preserves and jams The potential market for blueberry preserves and jams in the gourmet/speciality food market is an estimated $18.24 million annually. This is expected to increase by approximately 2.0% annually. $18.24 ÷ 5.00 $ 3.65 M illion dollar market for blueberry preserves and jams (estimated price per 8-ounce specialty jar) Estimated market potential in million 8-ounce jars of blueberry preserves and jams The gourmet/specialty blueberry preserve and jam market in the United States is estimated at 3.65 million 8-ounce jars annually. This can be broken down further to estimate Georgia’s share of this market. $ 3.65 ÷ 50 73,000 M illion 8-ounce jars of blueberry preserves and jams States in the union 8-ounce jars of blueberry preserves and jams It is estimated that Georgia’s blueberry preserve market via gourmet speciality retail outlets is approximately 73,000 8-ounce jars per year. This estimate is based on a series of crude extrapolations presented above. This evidence alone urges consideration of market promotion outside the state’s border. 7 Based on interviews with regional producers of jams, jelly, and preserves and one area retail outlet, it appears reasonable for a producer to estimate sales somewhere between two and 24 cases of blueberry preserves annually per retail outlet. The specialty stores in Georgia are mainly located in high traffic tourist areas, mountains, coastal cities, or the Buckhead shopping district, to name a few. The producers and retail store people indicated that the majority of their product being sold in these areas are tourists. These products are marketed to capture the “Georgia or local” image. Retailing via specialty stores requires “beating the bushes.” To sell in these types of stores, it will take meeting with store owners or managers. These stores may require you to sell products on consignment at first, which may lead to them actually purchasing the product and reselling. Typically, the producer is responsible for setting up the display, monitoring the display’s turnover, restocking and removing any product that has been damaged or suffered the elements of time (i.e., the label has faded because it was exposed to sunlight). The specialty retail industry is very loosely defined and a complete list of specialty retail stores is currently not available. Even large companies, such as Dunn & Bradstreet, indicated that they do not have access to a list of specialty retail stores as there are multiple types of specialty stores and, therefore cannot be categorized under one heading, i.e. there are multiple SIC (Standard Industrial Classification Code) codes for these types of retail outlets and they cannot be rolled into one single category. Conclusions The gourmet/specialty food market is a growth segment reaching an estimated $20 billion in 2002. The above analysis is based on categorical information collected from a limited variety of sources. However, based on the gourmet/specialty food market analysis, it is reasonable for a producer to estimate sales of 12-18 cases annually per retail outlet, given the product is priced competitively. The specialty retail outlet is very labor-intensive, especially in the smaller outlets that sell a variety of items including food (tourist retail outlets in Helen, Savannah, and Stone Mountain etc., to name a few). If the business can sell 15 cases annually through 50 specialty stores, it could move 9,000 jars of blueberry preserves. Gift Baskets/Gifts The gift basket industry has established itself as a niche industry since emerging in the 1980s as a novel trend. According to Entrepreneur Magazine, the gift basket industry’s annual gross sales reached $2.8 billion in 2001. Trends The Gift Basket Review recently conducted a survey to analyze the industry and found that the it consists of numerous producers with a significant percentage being run as home-based businesses. The gift basket industry appears to be growing, as only 15% of survey respondents reported a decline in business from 1996 to 1997. The gift basket industry is very seasonal, with 8 43% of total sales being generated between Christmas and January 1. The following table provides an outline of the next largest business opportunities by holiday and occasion. Table 3. Gift Basket Best Selling Holidays and Occasions Holiday % Mention Occasion % Mention Christmas/end of year holiday 43 Birthdays 47 Valentine’s Day 26 Thank you 14 Mother’s Day 8 New baby 9 Secretary’s Day 6 Funeral/sympathy 7 Thanksgiving 5 Wedding 5 Easter 5 Get well 5 Jewish holidays 1 Special events 2 Other/don’t know 6 Other 14 Source: Gift Basket Review Gift Basket Market Statistics: C C C C C C C Corporate business purchases account for 37% of the respondent’s gift basket sales, regardless of the season. Most gift basket sales were to local consumers (67%), while 13% of sales were to national accounts, 10% were regional accounts, and 5% were statewide. The gift basket producers spent an average of $58,000 on inventory in 1997. Approximately 60% of all gift baskets contain food items, with the number one item being sweets. Gift baskets targeted at males are more likely to contain salty and crunchy snacks, which would include among other items nuts, crackers, meats, and cheese. The average selling price of a gift basket was $46 in 1997, up from $39 in 1996. The companies interviewed reported gift basket sales ranging from $50,000 to more than $200,000 annually. Break down of gift basket companies by gross revenue. $50,000 - $100,000 $100,000 to $200,000 $200,000 + – 49% of Gift Basket producers – 23% of Gift Basket producers – 27% of Gift Basket producers 9 Table 4. Average Number of Gift Baskets Produced Annually by Company Size Containing Food Items Gross Revenue Av. $/Basket Av. # of Gift Baskets % With Food* Gross Revenue ÷ Av. $/Basket # Baskets w/ Food Av. # of Gift Baskets x % With Food $75,000 $46 1,630 60% 978 $150,000 $46 3,261 60% 1,956 $250,000+ $46 5,435 60% 3,260 Total 6,195 * Approximately 60% of all gift baskets contain food items Using Select Phone software, the CAED was able to identify 383 gift basket companies located in Georgia. The following information provides an estimate of the number of gift baskets sold annually by Georgia gift basket companies. The information assumes the average gift basket sells for $46 and that the gift basket companies’ revenue breakdown is identical to that found in the Gift Basket Review industry survey study. The number of baskets sold annually reflects the number that contain food products (60% of the total contain food products). Table 5. Average Number of Georgia Produced Gift Baskets Sold Annually by Company Size Percent of Gift Basket Producers Average Number of Gift Baskets Containing Food Number of Georgia Companies Number of Baskets Sold Annually $75,000 49% 978 190 185,820 $150,000 23% 1,956 89 174,084 $250,000+ 27% 3,261 104 339,144 TOTAL 383 699,048 Gross Revenue The information on total baskets produced is very crude and based on a number of secondary data sources. However, it is the only information currently available and thus provides an estimate. 10 Conclusions The gift basket industry is currently a growth industry. There are no exact figures on specific food product sales for the gift basket industry, nor are there any figures on the food product composition of gift basket (i.e., what percent have preserves). However, the number of gift basket sales does provide an indication of this industry’s potential in regard to specialty foods. Estimates predict potential sales of blueberry preserves through Georgia gift basket companies, assuming a 5% market share with each basket containing one jar of blueberry preserves, to be 34,952 jars of preserves. Home Shopping Outlets The shopping-at-home industry is also experiencing growth, as revenues were expected to increase 12% from 1995 ($60 billion) to 2000 - ($68 billion). The home shopping industry can be broken down into three major categories: mail order/catalogs, cable television, and the Internet. This is further explained in the following table. Table 6. Home Shopping Revenues by Segment1 Home Shopping Segmentation % of 1995 Home Shopping Revenues % of 2000 Home Shopping Revenues (Estimated) Catalog 95% 80% Cable 5% 5% Online 0.5% 15% 1 Source: Forrester Research, Inc. Online Outlets (this includes individual, web pages, and virtual shopping malls/stores): The online shopping industry continues to grow as Internet access and usage increases. It is estimated that the number of internet users increased 29% from 2001 to 2002. There are an estimated 119 million U.S. consumers online, or roughly 44% of the U.S. population (Source: comScore Media Metrix1). It is estimated that 10% of Americans bought products online. As a result of the Internet’s increased popularity, online shopping revenues increased to $53.1 billion in 2001, up from $300 million in 1995. This provides a rapidly expanding market for companies offering online products or services. The Internet user profile is that of a white male, in his early to mid 30's, making $55,000 or more annually. The following table presents Internet user demographic profiles from three survey sources, with a comparison to U.S. Census Statistical Abstract figures. 1 http://cyberatlas.internet.com/markets/advertising/article/0,,5941_1448151,00.html 11 Table 7. Internet User Demographic Profile (Survey Results) Demographics Online Population US Population 28% 23% 23% 24% 5% 22% 22% 20% 18% 16% Annual Average Household Income < $50,000 46% 32% Gender - % Female 51% 52% Education Attainment- College degree 32% 22% Race - % white 76% 76% Age 18-29 30-39 40-49 50-64 65+ Source: Harris Interactive Online Shopping Behavior 2 When questioned about their online purchase behavior, respondents revealed: • Frequency of purchases online: More than two-thirds (69%) of those participating in the survey reported having placed an order online in the past. A majority (63%) shop online at least once a month, and 27% shop online at least once a week. • Who has purchased online: Nearly three-quarters (74%) of the male respondents have ordered something online, with 59% of females reporting the same. • Average online spending: Online purchasers spent on average $446 on the Net in the past 12 months, with 16% having purchased products and services for over $1,000. The average amount spent on the most recent purchase is $157. • Price range comfort level on the Net: The average price limit at which respondents would be uncomfortable purchasing an item on the Web is $1,500. 2 Greenfield Online, http://www.pittsburgh.bbb.org/information.asp?ID=30&IDDoc=48 12 • Products and services considered suitable for online shopping: computer software was found to be the product people most likely would buy on the Web (77%). Other items likely to be purchased online include: books (67%), CD (64%), computer hardware (63%), airline tickets (61%), and magazine subscriptions (53%). • What consumers are NOT likely to buy on the Net: More than half (60%) reported that they are unlikely to buy insurance on the Net. Other items unlikely to be purchased online include: food/drinks (55%) and financial services (53%). • Reasons FOR placing orders online: Of those who have ordered online, 88% cited convenience as their main reason for cybershopping. Other reasons for making an online purchase include price (58%), access to items not available elsewhere (48%), selection (42%) and no pressure from salespeople (38%). • Reasons for NOT buying online: The 31% who have never bought anything online are mostly concerned about the security of payment (75% reported such a concern). Other main barriers to purchase cited by non-purchasers include: payment structure (46%), reliability of companies (36%), returning items (36%) and lack of privacy policy (33%). 13 Table 8. November/December 2001 NRF/Forrester Online Retail Index Category Airline Tickets Computer hardware Apparel Other Toys/Videogames Consumer Electronics Hotel Reservations Books Music Videos Software Food/Beverages Jewelry Health and Beauty Car Rental Linens/Home Decor Sporting Goods Footwear Office supplies Tools and Hardware Small appliances Furniture Flowers Appliances Garden Supplies Total Spending Number of Buyers Av. Spent per Consumer Dec. Total Spent (in thousands) $631,130 $512,920 $484,027 $480,361 $474,676 $412,745 $311,119 $280,229 $233,058 $191,983 $185,440 $174,477 $171,992 $152,913 $135,039 $134,732 $124,286 $115,899 $105,439 $101,357 $79,053 $68,216 $65,493 $35,904 $22,408 $5,684,895 18,693 $304.12 Nov. Total Spent (in thousands) $690,635 $388,402 $405,439 $513,884 $306,298 $316,731 $339,609 $192,183 $177,935 $135,211 $165,020 $153,837 $116,796 $116,064 $135,276 $106,548 $94,742 $100,055 $131,110 $52,220 $70,494 $70,919 $74,805 $55,664 $21,336 $4,931,215 16,814 $293.28 Source: NRF/Forrester Additional Internet Research Information The results of a small informal interview with five respondents who operate companies that advertise and sell preserves and assorted products online (includes home page and virtual shopping malls/stores) indicated that Internet sales represent less than 1% of their business’s gross sales. The respondents had annual gross sales ranging from $25,000-$130,000. These respondents answered questions in the context of the preserve industry. However, the gross revenue reflects the company’s overall sales which would include a wide variety of products. All of the companies interviewed offered multiple products as well as a variety of preserves flavors. 14 Although the five respondents represented a fraction of the current online preserve vendors, their comments do provide insight into the online market for preserves. Online Outlets - the following outlines blueberry preserve market potential via the online outlets using the five in-depth telephone interviews: $300 - $1,300 ÷ $3.50 $ 85- 371 Online annual revenue generated from blueberry preserves ($ per 8 ounce jar) Estimated annual online market potential for blueberry preserves and jams , expressed in units The potential market for blueberry preserves and jams through online outlets is an estimated $300 - $1,300 annually, based on selling 85 to 371 units annually at $3.50 per 8-ounce unit. Conclusion Currently, online demand for blueberry preserves is very limited. As shopping online becomes more popular and the number of Internet users grows, so should the potential for selling blueberry preserves online. The online shopping outlet for food and beverage products is at the “new product” stage in a product life cycle and will require time to mature into a viable outlet for these products. However, the Internet is a way to convey product information to potential consumers. One of the respondents in the in-depth interview indicated that his web page is very useful in providing information to customers. Instead of generating brochures or providing information about his product’s characteristics, history, and story, he can refer individuals to his web site where all of this information is available and easily accessible. Mail Order Catalog There are a number of mail order catalog companies that sell specialty, gift, and gourmet food products. The catalog business may offer significant potential in that one catalog may expose the preserve products to millions of potential customers. A listing of speciality food, mail order catalog companies is available in Appendix A. A description of the typical catalog shopper is given below. (Note: Several of the business listed in Appendix A were contacted and they were extremely receptive to receiving new product samples.) Catalog Shopper Profile3 : C C C C 110 million catalog shoppers, estimated at 159 million in 2001. More than one-half of catalog shoppers are female, with working women representing the prime catalog shopper segment. Approximately one-half of all men shop from catalogs. The core catalog shopping market is 25 - 44 years of age. 15 C C C C C C North Easterners are most likely to be catalog shoppers but in terms of aggregate numbers, the southern U.S. is the largest catalog market. Suburbanites make up the majority of catalog shoppers. More than one-half of catalog shoppers earn $40,000+ annually. Affluent adults are more likely to shop by catalog. Two-thirds of frequent catalog gift buyers are women. Catalog food shoppers are affluent, well-educated women. Catalog food sales are approaching $1 billion. The mail order catalog food share of the industry is approaching $1 billion. Conclusion The mail order catalog industry offers tremendous potential. The demographic profile of mail order catalog shoppers fits with the demographic profile of jam, jelly, and preserve shoppers. Based on the market potential, the catalog shopper and preserve consumer demographic profile match. It would be worthwhile to pursue an established specialty food catalog for product distribution. Capturing Consumer Data As you fill orders for consumers, it is necessary to collect basic information. To ship the product, you will need the consumer’s name, address, state, city, ZIP code, and telephone number. By collecting and saving customer information, you can gradually build a database of current consumers. You can then use this database to generate future sales by periodically reminding consumers about your products or sending them information describing new products. Another benefit of capturing and saving customer information is identifying potential consumers. A customer profile can provide an accurate picture of your typical customer. Customer profiling information can help identify areas where potential customers reside. There is a theory that “birds of a feather, flock together.” Therefore, people residing in the same ZIP or postal codes generally share similar demographics. By profiling customers via information captured from shipping products, it is possible to estimate the profile of a particular ZIP code. Once a ZIP code profile is created, it can be compared to existing ZIP code level information to identify other areas where potential customers reside. You can obtain ZIP code level demographic information from various local, state and federal government sources (i.e., Census Bureau Statistics and/or the Georgia Economic Development Center). This information can be used for finding retail outlets that are located in desired demographic areas, as well as focusing on promotional and advertising activities. 16 Wholesalers Wholesalers sell to retailers, other wholesalers and industrial users but do not sell directly to the end user or consumer. Wholesalers can be considered another possible marketing outlet for specialty products. Wholesalers can be segmented into agent wholesalers and merchant wholesalers. Agent wholesalers- Agents wholesalers function similar to a sales representative on behalf of their clients. These agents are specialized and provide their services for a fee. The functions of a agent wholesaler are to help locate: @ @ @ @ @ alternative buyers locations prices products various retail outlets Merchant wholesalers-Merchant wholesalers use their knowledge of the product and industry to buy and sell products for their own gain. These agents will purchase a product from a processor or supplier and re-sell it for a profit. They do not act as sales representative on behalf of a processor client like agent wholesalers. Distributors Distributors are another marketing channel that can be used to sell products. The main function of a distributor is to warehouse, deliver, take orders, and invoice products. It is very important to understand that distributors are not responsible for selling products. There are about 60 distributors who are involved with retail specialty foods in the United States. A typical distributor is involved with various product lines and is usually regionalized. It is important to know that specialty food distributors are continually being approached by individuals or organizations with new products. Distributors are not necessarily interested in carrying new products if they do not have a track record or data indicating that the product actually sells. When approaching a distributor, it is helpful to have some historical sales data for your product that indicates sales potential. Brokers The text book definition of a food broker is “an independent sales force who performs the essential sales function and related services for a number of different principals.” The broker’s responsibilities are more complex than described by the textbook definition and his or her services are retained by a commission fee. The broker’s job is to please both the manufacturer as 17 well as the buyer. Brokers normally do not receive any money unless they are able to sell a product. A food broker is responsible for: @ @ @ @ @ @ @ @ @ @ Negotiating the best deal and promotion for the customer Protecting the integrity of the product and organization he/she represents Presenting a product line Writing orders Following up on orders to ensure the delivery of the product, Ensuring the product is properly displayed Ensuring that all product promotions and deals are applied to an order Monitoring the sell through Arranging for product demos or sampling May be required to walk through a payment Advertising, Promotion and Packaging The purpose of advertising is to communicate product information to consumers. Advertising uses a description or presentation of a product to persuade individuals to buy it. However, in the case of blueberry preserves, the market outlets are scattered and not concentrated, making advertising more difficult and less efficient. However, if advertising costs could be shared with a complementary product, it would less expensive. For example, the possibility of advertising cooperatively with a biscuit producer and sharing the cost of the advertisements should be investigated. "Promotion" can be defined as an advertising program, sweepstakes, contest, direct giveaway, or solicitation directed to specific named individuals that includes the award of or chance to be awarded a prize. “Promotion” is also defined as any special effort to increase sales of a product. There are a number of ways to promote specialty food products. Before developing a promotional or advertising campaign, prepare a list of product features and benefits to help plan advertising and promotional campaigns. After speaking to business owners involved with manufacturing and marketing specialty foods, it was determined that a variety of promotional and marketing techniques need to be used to build product sales. Some of the more common promotional or marketing techniques used by these individuals and other small business individuals include: C C C C C Building and maintaining a customer mailing and contact list on database software. Building your image with a well-designed product label and promotional display. Designing a brochure that best explains the benefits of your services. Designing a point-of-purchase display for your product. Designing and distributing a quarterly newsletter or an industry update announcement. 18 C C C C C C C C C C C C C C C C C C C C C C C C Designing and distributing company calendars, mugs, pens, note pads or other advertising specialties displaying your company name and logo. Designing and distributing a free "how to" handout related to your industry (e.g., traditional and new uses for blueberry preserves). Exploring cross promotion with a non-competing company selling to your target market. Exploring ways to share your advertising costs using cooperative advertising. Following up customer purchases with a thank you letter. Following up customer purchases with Christmas or birthday cards. Having your company profiled in a magazine or newspaper that is read by prospective customers (e.g. Gift Basket Review). Holding a promotional contest. Including promotional material with your invoices. Looking for prospective customers at trade shows related to your industry (Fancy Food Show, National Gourmet Food Show, Gift Basket trade shows). Setting up a booth at trade shows related to your industry. Looking for prospective customers at local, regional and national food festivals. Looking for prospective customers in associations related to your industry (Specialty Food Trade Shows like the National Association of Specialty Food Trade). Looking for prospective customers at seminars related to your industry. Looking for prospective customers in magazines and newspapers related to your industry. Packaging your brochure, price lists and letter in a folder for your customers. Placing promotional notes on your envelopes and mailing labels. Providing free samples of your product or service whenever possible. Providing public tours of your operation. Donating your product to different fund-raising and charity events. Sponsoring an amateur sports Little League team. Sponsoring a cultural event through a community arts organization. Trying to provide your product to high-profile restaurants in the area, even if you have to provide your product free. Providing local radio personalities with free samples to give away to their listeners as a small token of their appreciation. Blueberry packing Shed and Value Added Kitchen This section investigates the costs of operating a blueberry packing shed capable of handling one million pounds of blueberries per year. This economic analysis applies to full annual operation; it does not serve as a cash-flow, or start-up cost analysis. The figures cover a "normal" operating year including a "normal" sales year. The economic analysis is provided to determine the true profit or loss potential of the proposed operation. Cash flow analysis is used to determine the feasibility of any particular financing plan. 19 Equipment costs for the operation include all necessary components for sorting, grading, packing, and cooling the blueberries prior to delivery. The size investigated was a single line with a capacity large enough to service one million pounds preempting the blueberry expansion in Southeast Georgia. Equipment cost were provided by the Brantley County Cooperative Extension Service and the CAED. A small kitchen capable of producing jellies and jams was also investigated, only the capital cost for this kitchen will be mentioned in this report. Capital Cost The capital cost figures include the necessary equipment for sorting, grading, packing and cooling blueberries before they are picked up for delivery. The equipment totaled $70,104. The land, building, concrete, and grading cost total are estimated at $223,750. The land cost are minimal based on conversations with the major investor group and party interested in this project. Working capital is included in the capital costs, working capital changes with the levels of production. Working capital are the resources used to support a business until that business begins to generate its own support, generally in the form of profits. Most working capital comes in the form of start-up, short-term loans. Working capital is essential in starting and operating any new business. It is enough capital to cover expenses incurred by the business during the startup phases and slow sales periods to remain in production. Working capital to cover three months of operation with no income produced, including payment to producers and any debt payment that may be incurred is assumed. Table 9 indicates the total capital cost needed for each level of production. Table 9. Capital Cost for Blueberry Packing Line Building/Land $223,750 Equipment $70,104 Working Capital $180,082 Kitchen $65,000 Total $477,936 Total with Kitchen $542,936 Table 9 indicates the total capital needed be raises prior to operating. The kitchen cost would be an extra $65,000 if the cooperative decides to build one, rasing the capital to $542,936. Fixed Costs Total fixed costs are expenditure which will not change with production levels. Stated another way, it does not matter if 10 pallets or 1,00 pallets of blueberry are packed these cost remain the same. Fixed costs are flat and consistent with the same costs occurring each period, whereas other costs are related to the level of output. Included in fixed cost are interest, depreciation, taxes and insurance and administrative costs. Economic depreciation is used to 20 cover physical deterioration and function obsolescence of equipment and/or regulations. The annualized cost of the internal capital and return on investment is built into the economic analysis. If helpful depreciation can be thought of as the annual average principal debt payment occurring if a loan is structured for the entire capital costs for the anticipated useful life of the facility. Return on invested capital can be thought of as the average annual interest payment for a loan capitalized over the anticipated useful life of the facility. Fixed costs are equivalent for all scenarios since each uses the same equipment. Annual fixed costs associated with the project totaled $83,871. Salaried employees are considered "fixed" for this analysis since their costs are not easily changed with production levels. The manager receives $15,000 per year due to the limited packing season, but will provide guidance year round for purchasing supplies and repairs for the facility. To determine the cost per variety and differing flats, the cost were allocated on a time usage basis. Assuming the larger facts during the later part of the season would use 66.7% of the time, 66.7% of the cost were set aside for the rabbit eye. The same process was used to determining the 33.3% allocation for the highbush blueberries. Table 10. Fixed Cost for the Blueberry Packing Shed and Each Variety Joint Rabbiteye(Per flat) 66.7% Highbush (Per Flat) 33.3% Taxes and Insurance $2,939 $.003 $.029 Manager $15,000 $.002 $.035 Depreciation $44,489 $.04 $1.03 Interest on Investment $21,443 $.02 $.50 Total Fixed Cost $83,871 $.10 $1.94 Cost Category Table 10 reveals that the fixed cost per flat for the highbush is significant higher. This is due to the packing volume different between the rabbit eyes and highbush. Direct Labor The labor cost for this operation is based on the University of Georgia’s Blueberry farm in Alalpaha Georgia and suggestions from the Brantley County Cooperative Extension Service. 21 Table 11. Labor Cost for the Facility and Per Flat Cost Category Labor Cost Joint Rabbiteye(Per flat) 66.7% Highbush (Per Flat) 33.3% $20,160 $.03 $.47 Variable Costs Other direct variable costs associated with this project include utilities, insurance, repairs, rental agreements, disposal, interest on working capital, and operating costs. The operating cost include the cost of each flat and plastic holding containers. Positive relationships exist among the processed tons and the variable costs, although this is not linear. An increase in processed volume increases the variable costs.. Table 18 provides the different scenarios variable cost. A detailed list of these costs can be seen in appendix page. Table 12. Variable Cost for the Facility and Per Flat Cost Category Variable Cost Joint Rabbiteye(Per flat) 66.7% Highbush (Per Flat) 33.3% $407,429 $2.66 $2.55 The highbush cost are less due to the cheaper packing containers needed for the smaller sized units versus the large sized rabbit-eye containers. Breakeven Analysis The purpose of this investigation was to see if local producers could operate a packing shed at or below the cost of other contract packers in the area. Currently, the blueberry producers in Brantley County after harvest deliver the blueberries to Alma to be packed. If the facility investigated appears competitive with the contract packers the producers can save time and money from eliminating the 45 minute drive to Alma. Table 13 indicates the total cost of operating the blueberry packing shed and the cost per flat of each variety. 22 Table 13. Total Cost Joint Rabbiteye(Per flat) 66.7% Highbush (Per Flat) 33.3% Labor Cost $20,160 $.03 $.47 Variable Cost $407,429 $2.66 $2.55 Fixed Cost $83,871 $.10 $1.94 Total Cost $512,960 $2.79 $4.99 Cost Category The producers need to decide based of the cost per flat if they wish to pursue constricting and operating a blueberry packing shed. Business Forms Available to the Blueberry Packing Shed A business may be conducted through a variety of organizational structures. An attorney, accountant, financial advisor, tax advisor, or banker may help you decide which form would be most suitable. One of the primary considerations in selecting a business organization is protection of a business owner from liability. Also to be considered is the transferability of ownership rights, the ability to continue as a business in the event of the death or withdrawal of one or more of the owners, the capital needs of the business, and tax liabilities. Note: Legal requirements are determined by the business structure selected. The statutes are very specific on the regulations required as you set up your business structure. The Corporations Division of the Georgia Secretary of State has information and literature that can help determine the best structure for you. You can visit their web site at http://www.sos.state.ga.us/corporations/. Ultimately, however, legal counsel or the assistance of a professional accountant may be needed. The most common business structures are: Sole Proprietorship - The single owner of the business is a sole proprietor. The single owner has sole control and responsibility. The sole proprietorship is easily formed, allows important decisions to be made quickly, and may enjoy fewer legal restrictions. The sole proprietor’s responsibilities include: • • • • • Procuring all capital. Personal liability for all claims against the business. Showing business profits as part of the owner’s individual taxable income. Obtaining local business licenses. Registering the name of the business when using a trade name in the county where it will transact a majority of its business. 23 General Partnership - A partnership is an association of two or more people acting as co-owners of a business for profit. A partnership can be created by an oral or written contract between the individuals. It is wise to have an attorney draw up a partnership agreement specifying rights and obligations of the partners. Almost any management and profitsharing agreement can be arranged. A general partnership: Requires no official registration beyond that required for a sole proprietorship. Extends liability to the personal assets of the business partners. It is required to file those germane to all business entities such as a business license, trade name registration, proper permits and the like. Shares its profits and losses among the partners. Each partner is then taxed at personal income tax rates. Limited Partnership - Limited partnerships are more closely regulated than general partnerships, permitting investors to become silent or limited partners without assuming unlimited liability. There must be at least one general partner who manages the business with one or more limited partners whose liability is limited to the extent of their investment. In a limited partnership: • • • General partners share full liability. Limited partners may take no part in running the business. The limited partnership must register with the Georgia Secretary of State Corporations Division. However, they do not have the requirements of filings, publications, or record maintenance of corporations. Business Corporation - A corporation is a more complex form of business organization. A corporation is a legal entity and exists apart from its owners or shareholders. As a separate entity, it has its own rights, privileges, and liabilities apart from the individuals. A corporation: • • • • • • • Must file its Articles of Incorporation with the Corporations Division of the Georgia Secretary of State. May be formed for profit or for nonprofit purposes. The liability of shareholders (or owners) to creditors is ordinarily limited to the amount of each shareholder’s capital stock investment. Is unaffected in its continuity by death or transfer of shares by any of the owners. Requires more extensive record keeping. Pays taxes on its profits. Taxes on dividends are paid by its shareholders. S Corporation - The S Corporation combines parts of the corporate and partnership forms of business organization. The Internal Revenue Code permits a privately held corporation, one with 24 up to 35 shareholders, to avoid corporate taxation by having each shareholder report the share of corporate income on his or her individual income tax return. The S Corporation: • • • • • • • • • Generally does not pay tax itself. However, there are two situations which may result in tax to the corporation: 1. Excess net passive income 2. Tax on certain capital gains Remains a corporation in the view of the state and complies with state corporation regulations. Must have only one class of stock. Uses a calendar tax year or shows a business purpose for adopting a fiscal year. Must have the consent of all shareholders to having S Corporation status. Must be made up of shareholders that are individuals, estates, or trusts, but not corporations. Can only have shareholders that are United States citizens or residents. Cannot be a member of an affiliated group of corporations. Also ineligible are most financial institutions, insurance companies, and domestic international sales corporations. See IRS regulations for more information. Prohibits certain types of income and business activities. NonProfit Corporation - A nonprofit corporation is created to help people achieve a common purpose. It provides a useful and inexpensive structure for the enterprise of groups of all sizes, from community campaigns or events to perpetual and diverse activities by hundreds and thousands of people. A nonprofit corporation may be formed in Georgia for any lawful purpose, but not for financial profit. It is an organizing structure useful to small and large scale activities, involving only a few people or many hundreds of people. It does not require large sums of money and it can be prepared initially by following a few simple rules: • • • It may not have shareholders or pay dividends. It may compensate members, officers, and trustees, (in reasonable amounts) for services rendered. Nonprofit incorporation status does not guarantee that your organization will be granted tax exempt status, nor does it ensure that your contributors can deduct their gifts from reported personal income. Nonprofit incorporation is generally a prerequisite to applying to the Internal Revenue Service for preferential tax status, under IRS Code section 501(c)(3). To apply for exempt status contact the IRS for the necessary application forms. Limited Liability Company - The Limited Liability Company (LLC) combines many favorable characteristics of corporations, and limited and general partnerships. The LLC provides limited 25 liability to its members and offers them the same favorable IRS tax treatment enjoyed by partners in general and limited partnerships. A Limited Liability Company: • • • • • • Must file “Articles of Organization” with the Corporations Division of the Secretary of State. Allows members to manage the company themselves or to elect managers. Works best with five or more members. Allows members to engage in management without risk of losing their limited liability status. Follows simple registration and annual reporting requirements similar to those of corporations and limited partnerships. May be taxed by the IRS as either a corporation or as a partnership, depending on its structure. Cooperatives - First and foremost, cooperatives are businesses. But they are autonomous businesses owned and democratically controlled by their members-the people who buy their goods or use their services-not by investors. Unlike investor owned businesses, cooperatives are organized solely to meet the needs of the member-owners, not to accumulate capital for investors. As democratically controlled businesses, many cooperatives practice the principle of "one member, one vote," providing members with equal control over the cooperative. Cooperatives fall into four categories: consumer, producer, worker and purchasing/ shared services. Cooperatives follow seven internationally recognized principles: • • • • • • • Voluntary and Open Membership Democratic Member Control (one member, one vote) Member Economic Participation Autonomy and Independence Education, Training and Information Cooperation Among Cooperatives Concern for Community Under the Georgia Code, only agricultural producers may form a cooperative. Other groups may form a corporation and act like a cooperative but only agricultural cooperative may use the name “cooperative” in their title. 26 A cooperative: • • • • • • • Must file its Articles of Incorporation with the Corporations Division of the Georgia Secretary of State. Cooperative are incorporated under Title 2-10-80 of the Georgia code. May be formed for profit purposes. It has limited liability to members. The liability of members (or owners) to creditors is ordinarily limited to the amount of each member’s investment in the cooperative. Is unaffected in its continuity by death or transfer of stock shares by any of the members. Requires more extensive record keeping. May have limited tax exempt status on its profits based on IRS status. Taxes on patronage is paid by its members based on use. 27 Table 14: General Comparison of Georgia's Most Commonly Used Types of Business Organizations Proprietorship General Partnership Limited Partnership Corporations LLC Cooperatives M ethod of Creation Owner commences business activity Created by agreement of the parties Created by registration with the state under statutory authority Charter issued by the state under statutory authority Charter issued by the state under statutory authority Charter issued by the state under statutory authority Entity Status Not separate from owner. In some cases , can be separate from owners. Separate from limited partners, not usually separate from the general partners Legal entity, separate and distinct from owners. Legal entity separate and distinct from the member/owners. Legal entity separate and distinct from the member/owners Liability of Owners Owner is 100% liable for all debts. Unlimited liability for all partners. Limited liability for limited partners only. Shareholders liable only to extent of paid-in capital. Members enjoy complete limited liability similar to that of limited partners. Member is liable only to extent of paid-in capital. Duration Same as owner Terminated by agreement of partners, or by a partner’s death, withdrawal or bankruptcy May be perpetual May be perpetual May be required to specify term of years; must be 99 years or less May be perpetual Transfer of Interest May be sold at any time Generally, sale of partnership interest terminates the partnership; may create new partnership. Limited partner may sell interests; general partners may not sell interests without consent of the others, depending on the by-laws or charter Shareholders may sell or transfer shares of stock Operating agreement defines restrictions, if any, to transferability of a member’s interests Membership limited to agricultural producers and may be further limited by charter 28 Proprietorship General Partnership Limited Partnership Corporations LLC Cooperatives Control By owner General partners each have a direct and equal voice in management unless expressly agreed to otherwise Limited partners have no management rights or control Shareholders elect the Board of Directors which sets policy and appoints officers The company is owned by its members and is managed by its members or by elected managers; an Operating Agreement governs policy Members elect the Board of Directors which sets policy and appoints officers Capital Limited to what the owner raises himself W hat the general partners can raise themselves W hat the limited partners and general partners can raise collectively Based on issuance and sales of shares of stock Raised by the members themselves Based on equity contribution of members and debt Taxation Profits are taxed to owner as an individual Profits are usually taxed to each owner as agreed in contract, or all share equally whether or not distributed Profits are usually taxed to each general partner and each limited partner as agreed in contract Double taxation; corporate profits are taxed to the corporation; shareholder profits in form of dividends are taxed as they receive them Profits may be taxed to each member similar to a partnership, or the company may be taxed as a corporation Limited tax exemption in some cases when profits allocated to members. 29 Impact Analysis Impact analysis is a key component of any feasibility study. An impact analysis shows the effect of a new venture on the local and state economy. Building and implementing a blueberry packing shed in Georgia would impact the economy on two levels. The new plant would generate output as it begins packing blueberries. These sales would, in turn, generate additional sales as the plant purchases inputs. The suppliers to the plant will increase the purchase of their inputs, thus increasing demand for those items. These increased sales will ripple through the economy. An input-output model will capture and quantify these effects. The input-output model, IMPLAN (Impact Analysis for PLANning, Minnesota IMPLAN Group) was utilized for this project. IMPLAN can predict the effects of a new venture on output (sales), employment and tax revenue. IMPLAN models can be constructed for a state, a region or a county. Input-output models work by separating the economy into its various sectors, such as agriculture, construction, manufacturing and so on. An IMPLAN model will show each sector and industry in the specific region's economy. The model can capture how a change in one industry will change output and employment in other industries. The changes in the initial industry (blueberry packing) are labeled direct effects and the changes in the other industries are called indirect effects. The direct and indirect effects are summed to give the total economic impact. The first scenario (Table 14) examines a packing shed operating during normal season. The plant’s output, if it contract packed, would be $511,310, so this will be used for the impact. It will employ 5 people. Table 14 indicates that sales from the plant will increase economic activity by $440,772, bringing the actual total state impact of the packing shed to $952,082. In addition to the 5 jobs at the plant, another 4 jobs would be created in Georgia. Finally, the plant will increase state and local tax revenue by $28,389. Table 14. Total Impacts for a Packing Shed Output Employment Tax Revenue (State) Direct Indirect Total $511,310 $440,772 $952,082 5 4 9 NA NA $28,389 Conclusion If the blueberry producers in the Brantley County area wish to pack their blueberries instead of contracting packing, they can save time and money by establish a shed in the area. The total impact of the shed to the states economy and the surrounding economy is significant enough to justify funding through an economic development authority or other financing office. The shed provides an opportunity for the local producers to save money on fuel, packing and time. 30 Thus, allowing them to be more productive and efficient in growing blueberries. Adding a small kitchen to the facility provide the resources needed to add value to the cull blueberries in the form of jams, jellies, and various projects. The breakeven of the kitchen was not determined, however a substantial market analysis in included in the paper. The Center for Agribusiness & Economic Development The Center for Agribusiness and Economic Development is a unit of the College of Agricultural and Environmental Sciences of the University of Georgia, combining the missions of research and extension. The Center has among its objectives: To provide feasibility and other short term studies for current or potential Georgia agribusiness firms and/or emerging food and fiber industries. To provide agricultural, natural resource, and demographic data for private and public decision makers. To find out more, visit our Web site at: http://www.caed.uga.edu Or contact: John McKissick, Director Center for Agribusiness and Economic Development Lumpkin House The University of Georgia Athens, Georgia 30602-7509 Phone (706)542-0760 caed@agecon.uga.edu The University of Georgia and Fort Valley State University, and the U.S. Department of Agriculture and counties of the state cooperating. The Cooperative Extension Service offers educational programs, assistance and materials to all people without regard to race, color, national origin, age, sex or disability. An equal opportunity/affirmative action organization committed to a diverse work force. FR-02-10 September 2002 Issued in furtherance of Cooperation Extension Acts of May 8 and June 30, 1914, the University of Georgia College of Agricultural and Environmental Sciences, and the U.S. Department of Agriculture cooperating. J. Scott Angle, Dean and Director