A PROFILE OF A STOCKBRO~R A RESEARCH PAPER SUBMITTED TO THE HONORS PROGRAM IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR GRADUATION WITH FONORS by JOHN D. GENTIS ADVISOR - DR. J. VIRGIL HERRING - • BALL STATE UNIVERSITY MUNCIE, INDIANA AUGUST, 1970 i-'i-/C ~.~ }. I recommend this research paper for acceptance by the ponors program of Ball state university for graduation with honors. Q'4L~t r sp~;or project Department of Accounting August, 1970 , ... TO the stockbrokers ••• especially to the 309 who completed the questionnaire and to the many who talked witr. the author in the course of writing this paper • .. OF TA~L~ CONT~NTS CHAPTER I. PAGE THE PURPOSE . ....... statement of the purpose Importance of the study • .. Delimitations II. III. IV. REVIEW OF SIGNIFI~ANT METHODOLOGY 1 . .. RELATED LITERATURE ... ............ . .. FINDINGS ... . ·.. ·...... · .... 3 5 7 10 10 Age • . . . . . . . . . . . . . . . . 10 EAIJKGROT.JND OF TUE BROKERS • .... ...·........ Family. . Education • · . . College yajor • . . . . . Composition ·... specialized Training Licenses Childhood Summary B. 2 .... T~ -. 1 ·........ Locales • · . . ·.. ·........ THE BROKSRS' LIFE STYLE • . ·............. Assets • ·...... 11 11 12 15 20 20 22 22 25 Home •• 25 Liquid 25 v PAGE CHAPTER ·....... pas times • ·.......... summary • • • • • ·...... ·...... THE BRO:K1l:RS AT WORK Where They Worked ·...... Relatives . . . ·....... ............. Long previous Jobs · . . . . . . . . Present Position •• · . . . . . Happiness IS • • ·. Melancholy ·........... Miscellany ·...... Research Department · . office Size · . . . . . . . . . . . Brokers' • · . . . confidence • • · . . . · . . Transportation • • • C. HOW ~ustomers ~.lfoney HOW •• D. 26 29 38 38 38 39 39 39 42 42 43 44 44 44 44 45 •••.••••• .. 46 • • • • • • • • • • . • • • 48 Does one ]lake It? Summary 26 • • • THE BROKERS' PARENTS, POLITICS, ... ·........... • • . . .. • • . . . • • AFFILIATIONS AND REGRETS • • . 50 Parents 50 Affiliations Change Jobs? Summary • • • . • • • • . • • • •• 53 54 54 . vi PAGE CHAPTER E. BROKERS' Cm,~rENTS • • • • • • • • • •• 60 Brokers feelings regarding their duties and responsibilities to their customers Brokers' feelings about today's ties market • . • ·.. ... .... Additional comments v. INTERVIEWS PROBLEM AREAS upper secur~- ·... ·... • • l~anagement • • •• • . • • • • • ·....·. Back office • • • • · . . . . . public confidence · . . . . . . · . . . Brokers Themselves · . ·. ..... The system Itself • • ·... ·... upper Management · . . . . . . . . . . ....... Branch • . Back office . • • · . · . . . . .. . . . . .. Brokers Themselves SUGGESTSD IMPROVE~,.,!sNTS ~;~anagement THE 65 70 75 Branch Management • • .. 61 78 78 79 80 81 81 81 82 82 82 83 84 FUTURE Brokers Themselves Institutions • • • • ..... ·......... ·.. Securi ties Industry • . • • • • • • •• 86 86 87 vii CHAPTER PAGE • • 89 RULES, REGULATIONS, AND POLICIES • . • • • • 92 WHAT MA~S A SUCCESSFUL BROKSR • • • The Surtax •• • • ·.• Rules and Regulations ..... • • • • • 92 • • 93 compensation policy •• • • • • • • • • 93 Research Departments • • • • • • • • 93 • ·..·...·..·. .............. DISCRIMINATION'? • • 95 Females • 95 Age •••••••••••••••• .. Racial • VI. • . • • • A PROFILE OF A STOCKBROKER • (summary) SELECTED 3IBLIOGRAPFY APPENDIX • • • . • • ...·..• • · . . . • • • · .. · ··· • • · · Questionnaire • correspondence • ·• • • • · · · · • · ·········• • • • · · • · • • • • • · · 96 96 98 100 102 103 107 LIST OF TABLES PAGE TABLE • 1 ••••• 14 1. Firms Whose Brokers Took Part in this Study 2. Listed occupations of Brokers' Wives • 3. Night School Degrees obtained by Responding ....·.. ·..... 16 Listed by Responding Brokers • • 18 Brokers • • • • • • 4. college 1laj ors 5. college ],f;ajors Listed by Brokers as l~ore Desirable Than Their own Major Field. • .·· 19 5a. college Majors Taken by tl:e srokers Which They still Deem satisfactory .. 6. Licenses Listed as ~eld . • • . • • . • • • • 21 by Respondents other ·........ 23 7. pakes of Automobiles owned by 'Responding Erokers 27 Than securities licenses • . 8. Sports Which the Responding Brokers snjoyed Regularly as Participants ·...·...·. 28 9. Sports Which the Responding Brokers Enjoyed ·. ........ Responding Brokers . . . . . Regularly as Spectators 10. Hobbies Listed by 31 32 11. periodicals Listed as Regular Reading by Responding Brokers • • • • ·........ 12. Books Read Which Relate to the Securities Business as Listed by Responding Brokers • • . • ... 34 ix PAGE TABLE 13. Books Read Which Are Not Directly ~elated to the securities Business as Listed by Responding Brokers . • • • • . ...........·.. 14. previous occupations of ~esponding ·.. 40 • • • • • 51 Brokers 15. Listed occupations of Brokers' Fathers 37 16. Advanced Education of the parents of Responding Brokers ·.... 17. Religions Listed by ............ ~espondin5 Brokers ..... 18. Civic organizations Listed by Responding Brokers 52 55 56 19. Fraternal organizations Listed by Responding Brokers ·................. 57 20. Professional organizations Listed by Responding .. ·................·.. Preferred occupations listed by Respondents • . . Brokers 21. 58 59 I. statement ~! THE PURPOSE the purpose. The intent of this ~roject is to present a spectrum of data which, when melded and analyzed, will yield a delineation of multifaceted c~arac­ teristics which in turn will fabricate a profile, if not a portrait, of the average NYSE member firm stockbroker of 1970. uany studies have been undertaken anent to executives in general, their backgrounds, their descriptive characteristics, and their feelings regarding specific arE~as such as those factors desirable or necessary for "succesB" in their field. A few studies, for tte most part of an intra-firm nature, have been TEade solely of registered representatives of NYSS member firms. quantifiable These, however, seem to encompass only c~aracteristics that can be statistically vali- dated. In this project, however, t~e author purports to por- tray the account executive as the reader may expect to meet him at his desk. This portrayal describes the account exec- utive's educational and family background, his current life style, his work and income, his politics and social life. [:lore important, however, is that interwoven with the basic statistics are the o:pinions and feelings of the account executive toward his job, his status, the current bear market, 2 the problems of his profession and his peers, his duty to and proper relationship with his customers, and look toward t~e ~~is out- future of t':>e securities industry and the role be expects to play therein. Importance of the ~tudy. The results of this study should be of interest and use to several groups of persons. These include the investor and speculator who are for the most part unaware of the tecr,nical qualifications t':'-ey should expect their broker to possess, the activities and study in which t~eir broker likely engages, and the differ- ences in the quality, philosophy, and rapport which may be available and which the customer mayor may not be enjoying. The industry management should also welcome t,his noncomputerized view of its account executives which cannot be derived from NYSE files nor their own employee r'ecords. students and other prospective entrants to the field may well find that this paper interestingly supplements the NASD publications and firm brochures which describe the registered representative and his duties. Lastly, through his own experience noting return addresses and requests for copies of the study attached to the "unsigned" questionnaires along with numerous requests for results at the offices visited during the study, the author feels it is the account executives themselves wh8 will be most interested in how they relate with their peers as shown by the questionnaire and interview results. 3 Delimitations. This research was in essence lim- i ted to brokers err.ployed by ~NYSZ member firms and to of- fices of these firms loca.ted east of the ~liss iss1ppi. AS shown by Table 1, nearly all of the national firms as well as several large regional firms were included. The inter- views were necessarily limited to the larger offices and were hence concentrated in major metropolitan areas. 4 TABLE 1 FIRMS WPOSE BROKERS TOOK PART IN THIS STUDY Abraham & co. Bache & Co. Inc. Bradford, J. D. & Co. Butcher & sherrerd Dominick & Dominick, Inc. Dupont, Glore forgan , Staats Inc. Fahnestock & Co. Goodbody & Co. Hayden, stone Inc. pentz, H. & 'jOe Herzfeld & stern Hornblower & ~veeks-Hemphill, Noyes Hutton, E. F. & Co. Inc Hutton, W. E. & co. Kidder, peabody & Co. Inc. Legg & Co. !,~errill Lynch, pierce, Fenner & Smith, Newburger Div-Advest Paine, Webber, Jac~{son & curtis prescott, r~errill, TUrben & Co. Reynolds & Co. Shearson, ?ammill & Co. Inc. stein Bros. & Boyce, Inc. suplee-Nosley Inc. Thomson & ucy:innon Auchincloss, Inc. ~alston & Co. Inc Witter, Dean & Co. Inc. In~. II. REVIEW OF SIGNIFICANT RELATSD LITERA'rURE The available information related to the account executive and this research is scattered and for the most part of a technical, promotional or topical nature. The National Association of Securities Dealers publish manuals discussing various rules of fair practice, codes of conduct, and information necessary for the preparation of sales literature. The Association of stock Exchange Firms publishes peri- odically updated manuals outlining the expected conduct of registered representatives, the procedures involved in opening and handling customers' accounts, and the documents used therein. The New york stock Exchange also publishes bulletins in which are discussed the expected philosophy of the broker, methods of servin.::; clientele, and descriptions of customer account supervisory procedures. Of course the NYSE publishes annual updates of the affical constitution and Rules of the New york Stock Excrange. The above, however, describe only the technical expectations of which the broker should be aware. At the other extreme are the introductory propaganda leaflets on the industry which are printed and distributed by the various exchanges as well as many of the member firms. Some of these describe the broker's job, but they certainly make little attempt to describe the broker. More nearly akin to tbis project are the articles 6 which occasionally appear in the financial press and as isolated cbapers in market related books that describe phases in the occupational life of the broker. These articles may cover the broker's training program, an innovation in management and its effects on a member firm, a day in the life of a broker, some of the specific problems that are affecting the industry, and other items of interest such as firm mergers and their apparent errect on employee moral. Again, how- ever, these articles do not present a full picture of the broker. In 1966, the NYSE did prepare a study, using its own records, which attempted to statistically evaluate such items as the correlation between gross production and age, years in the bUSiness, education, test score, and region of the count~ Some of the data in the author's study could be computerized and compared with this prior study. However, the purpose of the author is informative description rat}1er than gross sales prediction and evaluation. In summary. There have been many studies made on the background, life style, and success factors of executives in general. This project is specifically limited to stockbrokers. Those studies made of account executives have to date considered mainly the quantitative elements obtainable from employment and exchange records, usually with some narrower goal of sales predictive oriented methodology. This study is both quantitative and qualitative with the wider goal of ?resenting a profile of the broker as the lunch hour crowd views him durtheir diurnal check on "the ones they should have sold in 1969." III • ~!~TFODOLOGY The method used in this study. T'te general research method of this study was a descriptive survey of the characteristics a.nd feelings of NYS3 member firm account executives. Principal sources of data were obtained via questionnaires mailed on a random basis and distributed personally and on personal interviews conducted in major cities eaEit of the rJissiSsippi. The questionnaire used was derived in part from one used in a published study of youns executives,3 in part from suggestions from brokers as to pertinent points of interest, and in part from the author's irr,agination and areas of interest. The resulting questionnaire was compiled, tested on bro- kers, and presented to faculty members, brokers, and to cooperating firm management personnel for review and suggestions. The slightly altered version printed and used throughout the project is included as APpendix I. A list of potentially cooperative NYS3 member firms along with tte appropriate officers were obtained from the NASD Securities Dealers r';~anual. Rough drafts of the question- naire and requests for mailing lists were sent to four major firms. These were a11 followed up witt telephone conversa- tions and in some CS.ses requests for intra-firm mailings. 3Guzzard, Walter Jr. The young Executives. A . 8 majority of the firms contacted seemed to have rather well developed and rather negatively ori;mted "firm polici,es" towards research studies involving their personnel. widespread success caused firms. t~e Lack of author to contact another six Again the success was token. sventually about 800 questionnaires were distributed; 300 via random mailings and 500 via personal distribution to account executives, office managers, secretaries, etc. From the verifiable 8010 return of the first random batch rr.ailed, tre author feels that, for one reason or another, no more than 500 brokers had the questionnaire in their possession in tiffie to complete it for this study. Along witt. tj1e information provided by the questionnaire the author wished to obtain some revealing thoughts of brokers regarding industry problem areas, potential improvements, their feelings about tr:e future of the securities business and their destinies in it, and their feelings about the paths to "success" in their field. pere the author was little concerned with tlrandomness" and attempted to interview the most qualified, monetarily successful, and knowledgeable brokers available. Given the above criteria, the author left the selection of the interviewees entirely to the discretion of the various office managers. The basic data, then, were solicited via mailings to ten NYSS firm home offices, random mailings of 300 questionnaires from home office sources, and personal distribution of questionnaires and interviews from over 100 offices of 27 firms 9 in the Chicago, Indianapolis, columbus, Baltimore, Washington D.C., Philadelphia, New York, and Boston metropolitan areas. Each questionnaire was accompanied by a cover letter explaining the purpose of the study, a and a plea for cooperation. ~arantee of anonymity, A portion of the mailings were done on Ball state university Letterhead envelopes and a portion on firm letter~ead envelopes (intra-firm mailings), but all were returned in prestamped plain envelopes addressed to the author's residence. The interviews and hand distribution of questionnaires were conducted on an office-to-office basIs with no advance apPointments. There was seemingly no relation between the cooperation received and the various firm offices or cities included in the study, 801 though the author tended to fare better on days 'Nhen the DJIA was up ten points than on days wtich it declined a like amount. on In virtually eve:ry case, the office manager made the difference between total success and total failure. CHAPTSR IV - FINDINGS A. TFE BACKGROUr.-rn OF TEE BROKERS In this first section the age, composition, family, education and training of the responding brokers are described along with some reflections concerning the possible significance of the data presented. unless otr.erwise specified, all percentages cited in this paper refer only to the 309 responding brokers discussed herein. Age. The average of the ages of the responding brokers was 37.3 years while tr.e median age was 33 years. From the above it would appear that tbe population age curve is skewed toward youth. This is in fact likely. In 1966 there were 38,500 registered representatives in the united states. l AS of December 31, 1969 there were 35,762 registered representatives east of the ;,!ississippi River alone. 2 The "Great Bull Market" of 1966-68 no doubt accounted for the huge influx of bodies into the securities business. Since half of the re- spondents ranged from twenty-four to thirty-three years of age it appears to the author that today's account executive is relatively young. INYSE Bulletin, ?ow DO your Reps Measure UP?, 1966. 2 personal correspondence with the NYSE. See APpendix II. 11 composition. Of the 309 respondents 304 were male and 5 female; 271 were married and 23 single; 8 were divorced and 1 widowed. Although 98.4% of the respondents were male, the figure probably overstates the importance of females in the industry. During the interview trips the author saw so few fe- male brokers that he attempted to at least leave a questionnaire with everyone available. The position of "stockbroker" is definitely a man's world. It is also a married man's world. The 9.416 of the respondents who were yet single invariable were the youngest individuals in the business. Given time and a good market to pay the bills, they too will probably succumb. If the broker is female, the chances appear to be very high that she is either 'luite young, single or divorced. HOW- ever, in all cases the gross commissions of the females were above both t'he median and average for the res:?ondent population. Investors and male brokers alike might well heed this bit of information: Family. Lady brokers are not slothful. Of those respondents who were ever married, both the mean and the median family had two children. The family size ranged from zero to seven children. Of those having children, 2l~ sent at least one child to a private school below the college level while child attending a private college or university. 7t had a 12 Half of the brokers' wives are college graduates; one-tn-ird of their wives work; and if the wife went to college she had a slightly greater chance of working than if she did not. If the broker's wire did work it is quite likely that she was a teacher or secretary. ¥owever, she could also be a stewardess or a stockbroker herself. Table 2 of this paper summarizes the listed occupations of the responding brokers' wives. ~ducation. ~ighty-ei~ht were college graduates wrile 28~ percent of the respondents also had advanced degrees. AS the reader mig.ht imagine, Gost of the 1210 who did not finish college were the older brokers. In most cases their experience more than compensated for the lack of a diploma. The 1969 average gross commissions of those who did not graduate from college were a healthy 20( greater ttan the average gross commissions of the respondents as a whole. Those who only graduated from high school fared a bit better yet than those who attended college but did not graduate. At the other extreme, those respondents holding advanced degrees seemed to fare no better than the population when it came down to the dollars. At first the au thor thoug.lJt that this was due to the lack of experience which tended to accompany those with graduate degrees both due to age and the extra time sgent in school. rowever, a review of the age and experience data d1d not single these factors out as 13 apparent variables. Graduate school may gain one entrance, but experience and tr.e market place appear to be the great equalizers. 14 TABLE 2 LISTSD O~aUPATIONS OF BROKSRS' WIVES OC~UPATION Teacher secretary Nurse clerical Editor Managerial pOSition SOCial 'florker Bank Teller Sales clerk Accountant Broker Cosmetician Dental '4Ygenist Interior Designer Journalist Loan Processor Hanagement consultant Medical ~echnologist Pharmacologist Stewardess Therapist NU1\ffiER 34 17 6 5 3 3 2 2 2 15 Non-Ivy League colleges and state universities led the way with 39~ of the respondents attending each type. IVy League stockbrokers are about as rare as the city college graduates with about ten percent each; business college graduates account for t'be remaining two percent. Of those respondents wto did go to college, threefourths contributed to the cost via outside work of some type. The extent of contribution varied from minor to com- plete with about equal res~onses in all rahges. About one- third of the college men also held schola,rshlps which helped them to some extent. The stockbrokers were also a fairly honorable crowd with 18t of the respondents listing some college honors. Night school and correspondence courses also seemed to play a part in the edu cation of the brokers, rou&lJ.ly 40<;& having obtained each type of schooling. About one-third of those who attended night school obtained a degree of some sort, usually a bachelors degree or an MBA as described in Table 3. Although about one-third of those who had taken correspondence courses also indicated that a de1;ree had been received, the degree usually amounted to completing the course. BY far the majority of correspondence (:ourses listed consisted of the New york Institute of Finance brokerage training course. college l.~aj or. A full 5010 of the respondents did their undergraduate work in business, economics or finance. 16 TABLE 3 NIGHT SCHOOL D~G-REES OBTAINED BY RESPOND ING BROKERS NIGPT SCHOOL DEGREE NUMBER Bachelor of Arts 8 Bachelor of science 8 Master of Business Administration 6 Master of science 4 Bachelor of Laws 2 Doctor of JUrisprudence 1 High school Diploma 1 17 Business administration '\'las far in front with 25,% of the total. A complete listing of the respondents' major fields is contained in Table 4. The total (302) used for a base is greater than the number of college graduates because some brokers carried more than one major. Another item on the questionnaire asked the following: If you could start your formal schooling over again, would you still choose the same f:teld of study'? If "No", what field would you choose? please briefly say why. From the answers to the above questions the author gleaned the following data. Of those who would change their studies, business, economics, medicine, law, liberal arts, and accounting were the favorite alternatives. Business led be- cause they felt it would be interesting and challenging, good background for their occupation, practical, and the fact that many felt they sorely needed the knowledge. sconomics, run- ning second, was popular because the respondents felt it would be better baokground for the brokerage business than their own field, that it was broadening and useful. Medicine and law were selected owing to general interest, the professional status and security, and the money which deemed to e~rn. t~ese individuals are Liberal arts was chosen because it does not become obsolete as fast as specialized training and because it yields a good background, espeCially for an ~:!BA. Accounting was included because it is practical, related and helpful in their work, and because of the pay and respect a GPA enjoys. For a complete list of desired study areas see Table 5. 18 TABLE 4 COLL'3:GE rrAJORS LISTED BY RESP01TDING BROKERS COLLEGE J\~JOR NUMBER Business Economics Finance 74 Political science Accounting Marketing Engineering Pistory 15 14 14 12 12 48 27 Chemistry English Government psychology 7 7 7 7 Mathematics Physics Biology Social Science sociology Education Pharmacy 6 6 5 5 5 3 3 Humani ties Language Law Philosophy politics Speech 2 2 2 2 2 2 Miscellaneous 9 PERCENT OF TOTAL (302) 25 16 9 5 5 5 4 4 19 TABLE 5 COLLB:G-E !,oTAJORS LIST'SD BY BROK'SRS AS FORE DESIRABLE TO TF®.~ ~~JOR Tl-<AN TP'SIR OWN STUDY DESIRED ~,~AJOR FIELD Nm;~BER Business 40 Economics 20 Medicine & Dentistry 18 LaW 13 Liberal Arts 10 Accounting 7 History 4 Education psychology sociology Physical Education Arcti tecture Social science English Engineering Mathematics Aviation veterinarian political science 20 Through an examination of those who answE~red "would not change" and those who did not list an alternative and grouping these answers with tre areas originally studied the author attempted to develop a "satisfaction index" of some of the more prominent majors actually studied. psychology, finance, accounting, English and economics emerged most fulfilling. For a fill listing of the data, see Table sa. specialized Training. In addition to their formal education, most all tte brokers received specialized training from Some source. For most this training consisted of a NYSE brokerage firm training program. These programs, which usually included a trip to New york, normally ranged from three months to one year in duration; six montts was by far the most common. Sighty-eight percent of tre res,pondents par- ticipated in such a NYSE firm training program. Cf the 12t who did not, more than three-fourths were older t.han the median age of thirty-three years. Also, their gross commis- Sions stood nearly 40;s greater t"":an the respondents' average. The reader should not take this to iI7lply that NYe,S fltm training programs are useless, but that it is the experience tl:at builds the clientele and the paycheck. Licenses. The ~~SE has a rule proscribing part time brokers trat is discussed later in this paper. Many firms also have policies of prohibiting account executives from holding various type of licenses, usually real estate and 21 TABLE Sa. COLLEGE MAJORS TAKEN BY TEE BROKE~S wPICP T~Y STILL DEEM SATISFACTORY COLLEGE r,f:AJOR psychology Finance Accounting English Economics political science ~(;arket1ng Government Business Fistory NUMBER SATISFIED PERCENT SATISFIED 7 100 22 81 10 71 5 71 9 8 60 57 32 6(' 4 57' 40 5 54 42~ 22 insurance salesman, probably as an aid to the enforcement of t:te tTYSE rule. Of the brokers who hold licenses other than the normal securities license, a cOf:1modities license is far cut in front with five percent of the respondents being commodity brokers. ~onest real estate brokers and insurance agents hold lag5ing second and third places. Licenses of all types which were listed as held by the re~pondents are presented in Table 6 • None of the respondents was a. certified Financial Analyst • Childhood Locales. About one-half of t'he respondents grew up in metropolitan areas, about one-fourth in small towns or rural areas, and the remainder were equally divided between cities of 50 to 100 thousand and cities of 100 to 500 thousand in population. Due to the author's methodology, as de- scribed in an earlier section of this paper, it is doubtful that t~is data would be valid for a truly random sample of TO the extent the author could separate his truly brokers. random replies he believes metro:;:>olitan areas, small towns and rural areas, and all other cities contribute about one-third each to the entire population of brokers east of the summary. ~rississippi. virtually all of the responding brokers were males and one-half were under thirty-three years of age. Ninety percent were married and on the average they had two children. The brokers' wives were just as apt to have a college degree as not, but only a third of the wives worked outside the home. 23 TABLE LICENSES LISTED AS ~ELD 6 BY RESPONDSNTS OTPEH THAN SECURITIES LICENSES LICENSE FREQUENCY Commodity Real sstate 14 (~roker & salesman) 6 Life Insurance 5 Pri va te Pi lot 5 Attorney 4 Pharmacy 3 certified pUblic Accountant 2 Radio-Telephone 1 Veterinarian 1 Teaching 1 24 Almost ninety percent of the brokers were college graduates, but formal education did not appear as helpful as age and experience when it came to dollars and sense. over one-half of the college graduates did their study in business or related fields and many of those who did their work in other fields would change to business related areas if they could start over again. Virtually all the new bro- kers had received specialized training paid for by their employer. B. THE BROKERS' LIFB: STYIE In this section one may read about possessions and pastimes t~e brokers' how tney live wr..ile away from the board room. Home. Roughly 7010 of the brokers resided in single family houses while a little over 25~ lived in apartments; condominiuffis and miscellaneous other types made up the remainder. In addition to t~elr family residence 2% listed a city apartment in which they lived during the week and 6.5% owned recreational cottages. on the average the brokers' homes were 13 years of age and were worth ~4l,729; I ~24,580 of which was the brokers' equi ty. Liquid Assets. The median liquid assets listed by the brokers was $15,000. pow'ever, t'here were su c:cessful brokers and there w.ere again successful brokers. ~ven an adjusted average which disregarded any item over $500,000 and an equal number of the least prosperous yielded an average of slightly over $40,000 in liquid assets. The mode, or the most frequently listed amount, was $5,000 with $10,000 and $50,000 and $100,000 falling close behind. The resulting 26 graph would more closely resemble the absolute value of a tribonometric function t1:.an any expected bell-shaped curve. Transportation. Virtually all the brokers owned automobiles; the average number and the median were both two. Sighty percent of the cars were purchased new and the rest were used. ualf were paid for in cash. The average age of all the cars was 3.6 years, with a noticeable scarcity of 1970 automobiles, probably reglecting the past year's market activity. The cars they drive range from 1936 packards and Porsches to 1970 Falcons and Ferraris, but the General IvTotors favorite four hold wide margin. t~e lead with Chevrolet out in front by a A partial listing of the brokers' automobiles is presented in Table 7. Six percent of the respondents also own a power boat; three percent own a motorcycle; and two brokers own their own plane or lease one. Pastimes. country clubs. one-fifth of the respondents belong to This is very convenient for their favorite sports •.. golf and tennis, whicr topped the list of regularly enjoyed participant sports with 40c1, and 30~ respeetively. A partial listing of the sports regularly enjoyed as a participant is contained in Tabl.e lj. powever, if it is ~~hanksgi ving Day in front of the television or a Saturday afternoon at the stadium, football is the hands down spectator favorite. A list of the spectator sports most frequently enjoyed is included as TabJe 9. 27 TA13LE HAKES OF AUTO~!OBILES O~rED 7 BY RESPONDING BROKERS Chevrolet pontiac Oldsmobile Buick volkswagen Ford 81 66 56 Plymouth Cadillac Dodge ~. "Ustang Ford Wagon Rambler Chrysler volvo Lincoln 18 17 14 11 10 10 Thunder Bird Benz valiant Corvair Corvette Porsche Riviera ~r.ercedes 44 42 41 9 9 9 7 7 6 6 5 Jeep Comet opel Jaguar Sunbeam Alpine Austin pealy Peguot Alfa Romeo 4 3 3 3 3 2 2 2 2 2 2 Miscellaneous 29 r.!~G 28 TABLE 8 SPORTS W?ICH THE RESPONDING BROKERS SNJOYED REGULARLY AS PARTI::IPANTS SPORT F::ZEQ.UENCY PERCENT OF RESPONDENTS 118 38 Tennis 90 29 Basketball 44 14 swimming 32 10 Softball 23 7 Skiing 14 5 sailing 15 5 Football 15 5 Running 12 4 Bowling 12 4 Handball 9 3 Squash 9 3 Fishing 8 3 Skin Diving 3 1 Golf 29 Hobbies? Everything from singing to horses. How- ever, only reading tops their favorite sports as the favorite among hobbies. A partial listing of t~e brokers' hobbies in contained in Table 10. what do they read? on the average the brokers read five periodicals regularly and have read ten books during the last year. Their favorite periodicals are of course the financial journals; a nearly comprehensive listing of these is presented in Table 11. Although the Wall street Journal, Business 1eek, Forbes and Barrons were running favori tes in that order, the author feels that the 7fall street Journal would have emerged with a wider lead except that many of the brokers who read it probably considered it too obvious to list. seven out of the ten books read were, on the average, related to the market. unrelated, The ~ffoney Of the two categories, related and Game and 'r'he Q:odfather were far, far in front with a fourth of the brokers having read each. Repre- sentative favorites as listed are contained in Tables 12 and 13. }~ore brokers tend to read corr,pletely different mate- rial at the office than they do at home, but a large unsolicited extraneous response of "Both" led the author to believe that there exists little in the way of identifiable reading patterns of the brokers. summary. In summary the average broker is apt to live in his own $40,000 hOIDe which is about 13 years old and 30 60~ paid for. His family 'Nill own two cars, at least one of which is apt to be a General Hotors product. Reading and sports, especially golf, tend to occupy much of their time. ~ost of their reading time is spent on financial periodicals and of the books they have read during the last year The Godfather and The favorites. r.~oney 3·ame are the current 31 TABLE SPORTS ~ICP 9 TEE RESPONDING BROKERS ENJOY REGULARLY AS SPECTATORS SPORT FREQUSNCY Football 217 70 Baseball 109 35 Basketball 75 24 pockey 44 14 Golf 33 11 Tennis 16 5 Auto Racing 10 Horse Racing 6 Track 3 ~oat Racing 1freetling 2 2 PERCENT OF RES P01TJ)ENTS 32 TABLE 10 HOBBIES LISTED BY RESPO~IDING BROKERS PSRCENT OF RESPONDENTS HOBBY Reading 74 24 Golf 54 17 sports 52 17 Tennis 27 9 Gardening 28 9 Fishing 23 7 Bridge 22 7 Music 22 7' Carpentry-crafts 19 6 Sailing 14 5, Photography 12 4· Skiing 11 4 Swimming 11 4· Flying 12 4· Hunting 9 3 Cards 7 2 coins 7 2 Stamps 8 2 33 TABLE 10 - continued HOBBY Boating camping Women Chess Cooking Horses Singing Piano-organ Painting writing Art squash ~,!odel Building DO-it-yourself projects Cars Antiques community Activities Bowling Restoring FUrniture Television Theater Philosophizing Stock Market Analysis Miscellaneous others NUMBER 7 7 6 5 5 5 5 4 4 4 4 4 4 4 3 3 3 3 3 3 3 2 7 34 TABLE 11 PERIODICALS LISTED AS REGULAR READING BY RE9PO~~ING PERIODICAL BROKERS NmmER PERCENT OF PONDENTS R~S Wall Street Journal 187 61 Business Week 181 59 Forbes 175 57 Barrons 138 45 Time 118 38 Fortune 79 26 Life 68 22 Newsweek 56 18 U.S. News & world Report 49 16 Sports Il1ustratea 38 13 Securities 37 12 Playboy 34 11 New york Times sunday Financial section 26 8 Readers Digest 26 8 National Geographic 18 6 Look 19 6 Financial World 14 5 The Wall street Transcript 11 4 35 TABLE 11 - continued PERIODICAL Esquire New yorker Sa turday ~eview Investment Dealers Digest National Observer consumer Reports Better pornes & Gardens Golf Digest Federal Reserve Bulletin Institutional Investor Financial chronical Flying Aviation weekly Kiplinger Newsletter National Review Financial Analysts Journal Value Line Changing Times Various Auto Magazines Various Photo ~{agazines Magazine of Wall street Nations BUsiness Foreign Affairs New Republic Argus Research Boating yachting Family Eandyman Car & Driver S & p outlook Harpers Various outdoor ;,,/agazines Various Electronic ~!:agazines Miscellaneous READSRS 9 8 7 7 6 6 6 5 5 5 5 5 5 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 3 3 3 50 36 '1'ABLE 12 BOOKS READ ~ICR ::\ELATE TO AS LISTED BY TITLE AS LISTED T~ 3~aURITIES ~ESPONDING BUSn:ESS BROKERS FREQUENCY The !~',oney Game 81 The Battle for Investment survival 13 Technical Analysis of stock Trends 8 HOW TO Make A l~~illion 8 selling Securities successfully 5 The plungers and the Peacocks 5 Fifty Wall street 5 4 The !~~oney panagers 4 Anyone Can ![ake A Million The Sophisticated Investor 4 PUts and calls 4 4 The Great crash security Analysis 4 Fow Wall street Doubles your ~foney Every TWo years 3 The over the counter securi ties ],~arket 3 How TO BUY Stocks 3 Technical Analysis of the stock Market 3 The Stock Market (Lefler & Farwell) 3 Granville's Theory 3 Bulls Bears and Dr. Freud 3 ~OW Charts Can Eelp you In the stock ],.!kt .2 Profits on wall street 2 commodity Trading, options & Their uses 2 How TO sell securities 2 The power of Leverage 2 Reminiscence of A Stock operator 2 Charting (Jiler) 2 The wall street Jungle 2 Chartcraft (Text on P&F Charting) 2 The Age of the Hoguls 2 Common Stocks and uncommon Profits 2 Wall street Now and Then 2 Et al 37 TABLE BOOKS READ THAT AR~ 13 NOT DIRECTLY RELATED TO THE S:SCURITIES !3USINESS AS LISTSD BY TITLE AS LISTED R~SPO}..T!)ING FREQUENCY The Godfather Airport portney's Complaint The peter Principle The French Lieutenant's woman The Arrangement UP the organization The Rich & the Super Rich couples Catch 22 The Adventurers Instant Replay Hotel -sverything you Always wanted to KnOW About sex valacbi papers psycho cybernetics Love story Nicholas & Alexandra Naked Ape The Source The Arms at KruPP Catcher In The Rye Who Done Its Herzog ~.'arooned Salzburg connection Topaz The Androneda strain Ada The Bible :st al BROKERS 87 28 19 18 9 7 7 6 6 6 6 6 5 5 5 4 4 4 4 4 3 3 3 3 3 3 3 3 3 2 c. THE BRO~RS AT WORK This section concerns where the brokers worked, their previous jobs, why the~r chose the brokerage bus iness and how they like it now that they are in it. one may also find out a bit about their customers, their income, and some characteristics of the top producers. Where they worked. About one-third of the respondents presently work in the same town where they grew up_ AS for the rest, it appeared tt at if they did not stay :1n their home town that they were likely to have left their home state too. Forty-five percent of the brokers worked in the East; fiftean percent in the South; and forty percent in the Midwest. Sixty-five percent worked in metropolitan areas; twenty percent in cities of 100 to 500 thousand; thirteen percent in cities of 50 to 100 thousand; and 3 percent in small towns. Relatives. Only two percent had relatives who were their superiors working in the same firm. However, eleven percent had relatives who worked in related occupations such as bank trust departments, other brokerage firms, etc. 39 How Long. on the average the brokers have been employed by the same firm for the last 4.3 years. -gut the long timers distort the picture; the median length of employment with the same firm was only t~ree years. FOw- ever, the median length of time in the business was longer than three years since thirty percent of the brokers worked for another house before they took their present job. An interesting note was that those who had been working for tt'e same firm for more than ten years exceeded the respondents as a whole in their gross commissions by 50~ on the average. previous jobs. FOr three-fourths of the brokers, their current position was not their first. Tbeir prior positions ranged from teaching to professional baseball, witb about thirty percent previously holding sales positions of some type ••• industrial sales being in the foreground. A rather comprehensive list of their previous occupations is included as Table 14. Present position. Why become a broker in tne first place? BY far the most frequently c~osen among the alter- natives presented was ItI was intrigued by the market and felt I would enjoy working with it." Almost 70~ of the brokers indicated tbe above was a definite reason behind their croice of occupations. Of the other alternatives presented, "opportunity" and "intolerable previous situation" were each listed by 30~ of the brokers and "more money" 40 TABLE 14 PREVIOUS OCCUPATIONS OF R"9:SPONDING BROKERS NUMB~R OCCUPATION Industrial Sales 34 Salesman (unclassified) 19 Insurance Sales 18 Engineer (All types) 18 1ranager (All types) 13 Family Business 13 Accountant 11 Retail sales 11 Armed Services 11 Banking (All facets) 10 Teaching ~rarketing 8 Manager 6 Marketing Research 6 Real Estate Sales 6 (corporate) 6 Insurance Claim Adjuster 5 Legal Work (All types) 5 pUrchasing Agent 5 Advertising 4 corporation officer 4 White ~ollar 41 TABLE 14 - continued OCCUPATION Journalist ]linister Construction Sales !,~anage!TIent Trainee Food Administrative NUFBER 3 3 3 3 3 3 2 Auto Salesman 2 l'anagement Consultant 2 Credi t ~.~anager 2 Electronics 2 Foreman 2 Finance Co. 2 petroleum Distribution 2 systems Analyst promoter 2 2 Brokerage order Clerk professional Athlete 2 2 TV Commerc ials 2 construction Hanufacturer's ~epresentative 2 Bank Examiner 2 Labor Relations Data processing Manager Government Contract Administrator ~,.~otel owner pr..armicist production Supervisor Personnel Probation & Parole Supervisor university Administrator plorist Entertainer physicist Internal Revenue service Farming r"'Utual pund Employee customer Relations Social Worker ~.~ailman Fisherman 42 ... followed with 20~. Oddly enough, the alternatives other than "interest" sro'.'1ed up in just the same propoY'tion even when the broker had previously just changed houses rather than occupations. ~appiness is. once on the job, what was their greatest single source of job satisfaction? JUdging from the multiplicity of "single source" answers many brokers had difficulty deciding. The alternatives presented were as followS: 1. 2. 3. 4. 5. 6. The sense of accomp11shment I €jet from it. The fact that it (normally) pays well The belief that if I perform well, I have a future in the business The sense of fulfillment which accompanies a successful trade for myself or a client I enjoy being where the action is The security of the profession anG. my employee retirement program The third alternative slightly led t'he first and fourth; all three were checked by about one-third of the brokers. rhe second and fifth alternatives came next with one-fourth of the brokers checking each. Helancnoly. dissatisfaction? What was their greatest source of job The author listed the following alterna- tives: 1. 2. 3. 4. I don't make enough money to buy my family the things we need and want rFy income is tOG unpredictable The firm restricts my actions in too rr,any ways The emotional tensions often become unpleasant Number two was the leader with being checked by one-t~ird 40~ and number four followed of the respondents. Although one- sixth of the respondents checked number one, the write-ins 43 and incompleted questions indicated that another one-sixth of the brokers had no major dissatisfactions with their job. ~f.iscellany. Do the firms push the brokers to sell, sell, and sell some more? brokers. APparently not, said 969& of the It was also interesting to note that the 410 who did feel they were pushed werenot isolated in one or two firms. DO the promotions go to the ones who deserve them? seventy percent of the brokers felt ttat they do. HOW t~e many time they hour~ s~end a week did the brokers work, including away from the office. a week any way one viewed it. If was fifty hours only t}1ree E)ercent of the wives felt that this was too much. ~Ii(as the broker's wife very important or at least helpful in his career? F~y percent said she was very impor- tant and ttirty percent felt that she had at least been helpful. ~Yhat fringe beneri ts did these brokers enj oy? Health Insurance: Group Life Insurance: Profi t-Sharing ?lan: Retirement plan: 78% 76% 61% 30~ An item of interest was that only two-thirds of those who participated in any type of stock option or profit-sharing plan felt it would "be worth a lot of money to me someday." Along with this were numerous unsolicited comments as to how poorly the benefit plans were set up. Research department. 44 pow did the brokers feel about their firms· research departments. Almost half of the respon- dents felt that their firm's prognosticators were "about average, as NYSE firms go." Thirty percent considered theirs "generally competent" (th2t is a notch better than average) and twenty percent thought theirs ranked somewhat less .•. "often full of hot air.tt The brokers' feelings on this pOint are discussed further in chapter Five. office Size. Again, this figure is biased toward t1:.e larger offices due to the offices at which the author interviewed and distributed questionnaires. For this study only, the average office size was 26 brokers and the median office size was 20 brokers, which was also the mode. Brokers' customers. The median number of trading accounts (defined as trose with two or more contacts per week) was 20, the average was 40, and the mode was 50. The median was probably the most representative, and the current market probably cut this figure significantly from what it was at this time a year ago. on the average, the brokers described their customers as follows: 42~ small round lotters 24% odd lotters l8t wealthy individuals 9~ institutional 5% office traders confidence. Eighty-seven percent of the brokers indi- cated that they thought their customers would fare better if they listened to the respondent than if they played their own hunches. It would interest the author to find out how many 45 customers also feel this way. How much money did they make? This was difficult to discern without asking, and the author did not ask. How- ever, one can estimate using gross commission figures, as did the author. Gross commissions are what the customer pays when he buys and sells stock. Depending on whether the broker works in the New York office, a branch office, for one firm or another, or deals primarily with corr~odities, bonds, mutual funds, etc. his percentage of gross may vary from 20~ to 50%,. Usually, however, the brokers' percentage of gross ranges from 30~ to 40~, with 35~ being a very reasonable average. The average 1969 gross commissions of the responding brokers were $48,515 and the median was $47,000; both of which implied that the average broker grossed for himself about $16,000 in 1969. However, this year their first six months gross commissions will only be ~22,000 which projects an annual income nearer $13,000 for 1970 ••• all on tbe average. These figures again reflect the poor market conditions of the last 18 months. From what type of securities was their income derived? on the average stocks led with 73~, bonds followed with 13%, and commodities and other, the other being institutions, trailed with six to seven percent apiece. However, the median gross commissions figure (and the mode) for commodities and nothertf was zero, reflecting the fact that the brokers in these areas were more than likely to be specialists. The 46 .... broker who trades next April's wheat and frozen orange juice is not likely to be the same broker who spends his time advising General !,.~rs. ~agley ]~otors. wf:at she should do with her ten shares of The author chose to stay with the "typical'f broker and included only a few specialists in his data. pow does ~ ~ it? Although this study was not intended to be a statistical masterpiece of rigorously correlated and tested causal variables, the aut1->or nevertheless was interested in t!-'e traits which might be common to some of the top earners. ~ence, the author took the reverse procedure and selected those respondents who grossed st least $100,000 a year and attempted to isolate some of their common characteristics. From this effort is seemed that the big accounts helped. The big earners derived about 301 of their business, that is 7010 over the average of uals". 18~, from "wealthy ir::divid- They also had more than double the institutional bUSiness of the average broker. so, fellow brokers, go after the big accounts and the bank around the corner and a mutual fund if you can find one, for tr.ere is wtere the money lies. Now the reader knows where the big commissions were quartered. powever, it would also be nice to ascertain any characteristics of these elite brokers which might be instructive to others wishing to emulate their success. 47 Whether one chooses to deal in stocks, bonds, commodities or whatever did not seem to matter. spending a little more time working, reading the right books, or going to the right church did not seem to help much either. The first thing the average broker must do is to wait a few years. The average age of these ultrasuccessful brokers was just under fifty years and only two were under the median age for all of the brokers. Another tl:.ing that appeared to help was trading for one's own account. Cn the average 13~ of all the brokers traded regularly for their own account; 24% traded irregularly; 42t seldem traded; and 22% never traded for their own account. ~owever, among the paragons the author found that 23'lb traded regularly and 33't traded irregularly; both of which represent roughly 50% more personal account activity in each of the more frequent trading categories. Educational background may also be significant. Ninety percent of the elite respondents who went to college listed their college major as a business-related area. Of the ten percent who did their undergraduate work ir. other fields, all listed academic honors of some consequence. ¥ow- ever, if one had a degree in business, average performance was good enough to get him into the upper tax brackets as a broker. It also helped if one worked a few years for the same firm. The "more succes sfuP' averaged nine years. It also helped if one developed a bit larger than average trading 48 clientele. Forty-seven trading accounts was the average figure for the elite, but such a number was definitely not a prerequisite to success. summary. The average broker has probably worked for his current employer for about three years, with the more successful brokers having worked for t~e saffie firm for the last ten years. Three-fourths of the brokers had previous occupations; for about one-third of these it was a sales related job. A plurality of the brokers chose the occupation because they were interested in the market and thought they would enjoy working with it. It followed, then, that a sense of fulfillmert was the greatest satisfaction which they derived from their work. The thing that troubled most of the brokers was the unpredictability of their income, with emotional tensions a second ailment. They were generally happy with firm promotion and selling :cractices. hours was their work week. Fifty Flost enjoyed group insurance benefits but some had doubts as to the value of their firms' profit-sharing and pension plans. 'Most deemed their research departments to be "average as far as NYSE firms gotl and worked in an office with almost twenty other brokers. The brokers dealt mostly in stocks, a bit in bonds, and some in commodities. They had about twenty trading accounts apiece and most of their customers dealt in small round lots. Ninety percent had confidence in the advice ttey gave to clients. 49 on the average t~e brokers made about $16,000 in 1969 but estimated they will earn about $13,000 this year. The big earners had wealthy individuals and mutual funds among their accounts, worked longer for the same firm, and were more likely to have a business-related college major than the average broker. D. THE BROKERS' PARENTS~ POLITICS, AFFILIATIONS AND REGRETS In this fourth section one will find a discussion of the occupations and educati:n of the brokers' parents; the political and religious leanings of the brokers, and some indication of how well they like their jobs. parents. What kind of work did the brokers' fathers do? Again, tre occupations varied from a partner in a NYSE brokerage firm to two professional athletes, with "owner of a small business" at the top of the list with a plurality of 22:g. This was closely followed by "professional person" which was listed by 19%. A grouped itemization of their fatrers' occupations is included as Table 15. one-third of their fathers had college degrees as did one-fifth of their mothers. Table 16 contains the listed data on their parents' advanced education. For three-fifths of the brokers, both of their parents were still alive. Those brokers whose fathers were deceased were twenty-nine years old, on the average, at the time of the father's death. One may presume that "pressing childhood responsibilities tl and the like were not instrumental in selecting the brokerage business as a career. 51 TABLE 15 LIST~ FAT~RS OCCUPATIONS OF BROKERS' OC0UPATION Nm.mE!t small Business Owner 69 professional Person 57 Top-Level Sxecutive 31 semi-skilled Worker 31 salesman 32 l~anager 23 Laborer 16 Skilled ',vorker 13 clerk 12 Account Executive 9 Farm owner 9 52 TABLE 16 ADVANCED SDUCATION OF THE PA:qENTS OF RESPONDING BROKERS DEGR~E colle 5e De gree Advanced Degree FATPER 99 67 32% 221b 34 10 lIt 53 More than one-half of the brokers moved between one and five times during their childhood; almost one-third did not move at all. on the average, they each had two siblings. Affiliations. Sixty-five percent of the brokers were Republicans, twenty-five percent were Democrats, and the rest were either unregistered or independents. Fifty percent considered therr.selves politically moderate, a bit over thir1iY percent conservative, and the rest deemed themselves liberal. Nearly halt of the brokers were affiliated with Protestant churches, a fourth with Gatholic, a fifth with Jewish, a.nd the rest were not affiliated with any church. A complete listing of t~eir religious affiliations is included as Table 17. Just under seventy percent belonged to at least one civic organization, fifty-six percent to at least one fraternal organization, and thirty percent to at least one professional organization. Their favorites among the respective categories were the Jaycees, college fraternities, and the local bond clubs. A partial listing of their ~ember­ ships is included as Tables 18-20. ~thics. Did the question of the proper ethical con- duct of a broker arise in tte course of their work? of the brokers indicated that questions of arose; a third said t~ey suc~ ?alf nature rarely did come up sometimes, and the rest • 54 said they encountered such questions quite often. The lack of a specific definition of what the author deemed to fall under the heading of "ethical conduct" may have been responsible for tne scattering of replies. Change jobs? If our brokers could now change occupa- tions, w:-:'at occupations would the? choose~ Almost a fourth would not change occupations even if given the chance. Of those that would, sales, law, operating their own business, and medicine were the fields they c~ose most frequently. A complete listing of their alternative choices is contained as Table 21. Summary. The brokers' fathers were ~ost likely to be owners of small businesses or professional people. A third of their fathers had college degrees as did a fifth of t};eir mothers. on the average, they each ~ad two siblings. A majority of our brokers were ::zepublicans. Palf considered themselves moderate witt half again as many listing"conservative lt a¢isted "liberal lt • Half of the brokers were Protestant, a fourth Catholic and a fifth Jewish. A majority belonged to at least one civic and one fraternal organization. Given the opportunity to change occupations a plurality would not. Sales positions, law, or owning their own business intrigued many of those the chanee. '.'1:-:0 would change occupations if given 55 TASLE 17 R'!!:LII}IONS LISTED ny RESPONDING BROKERS RELIGION ~mf,tBER catholic 73 24 Jewish 60 20 143 47 Prostestant Episcopalian Methodist presbyterian Christian Luthern B~tist 25 25 28 7 7 6 3 unitarian Christian Scientist 2 Church 0 f GOd Independent congregational Q,uaker united Church of Christ Undesignated Protestant NONE 28 PSRCENT OF TOTAL 56 TABLE 18 CIVIC O::ZGANIZATIONS LISTED BY :t"SSPONDING BROK3:RS ORGANIZATIO}! NmmER Jaycees Local Clubs Chamber of Commerce Service leagues ~iwanis Brani Erith Jewish Temple sertoma Lions Rotary Church Clubs optimist m~ Scouting Exchange Club Big Brothers Civitan Council of ASsoc. Jewish Charities Athletic Club School PTA School Board young Republicans Council on Foreign Affairs Jr. Achievement Advisor Goin Club Altrusa Toastmasters Junto ~ental ~ealth Association Art Association culver Club Economy-:nub century Club 32 15 13 12 11 11 10 9 7 6 6 5 4 4 4 3 3 3 2 2 2 2 2 57 TABLE FRAT~RNAL 19 ORGANIZATIONS LISTED BY RESPONDING BROKERS ORGANIZATION college Fraternities Masons ~lks Knights of Columbus Shrine Sports Associations American Legion Alumni Associations Church Fraternities Scottish Rite Eagles K of P V .F.W • BPOE Turners Fraternal order of police A.D.G. Odd Fellows Olympia Club 70 19 14 14 5 5 5 7 3 3 2 2 2 58 TABLE 20 PRO~SSIONAL ORGANIZATIONS LISTED ~y RESPONDING BROKERS ORGANIZATION Bond Club 15 security Club 9 Armed service Clubs 7 Technical Analysts Associations 7 stockbroker Associations 3 stock Traders Associations 3 Bar Associations 3 Engineering Societies 3 pro Baseball Associations 2 American pharmaceutical Association 2 AICPA 2 American Marketing Association American BUS iness '"omen S .A.E. Investment Bankers Association Association of Life underwriters New york Academy of Sciences Press Club 59 TABLE 21 PRE~RRED OCCUPATIONS LISTED BY RESPONDENTS OCCUPATION stockbroker sales: all types Lawyer Entrepreneur Doctor Teaching corporate Manager Aviator Banker Investment counselor Recreational BUsiness Architect Real Estate portfolio p,lanager Accountant ~!ianufacturers Representative Farming Investment Banking Engineer !\,~u tual FUnd Manager commodity Broker Yinister politics writer Financial planner Et al FREQUENCY 72 20 16 15 15 9 8 5 5 5 5 4 4 4 4 3 3 3 2 2 2 2 2 2 2 E. BROKERS' CmHf:ENTS In concluding his questionnaire the author wished to elicit the feelings of the respondents regarding the duties of a broker and his relationship with his clients as well as the respondents' feelings about the securities market as it functions today. TO accomplish this task the author composed two statements upon which he requested comment. The first of these was a description of wr.at the author considerea to be an ideal broker; the second was such as a cynic might make while ridiculing the securities industry over a second martini. responses to both statements ranged from a flat an equally unequivocal "I disagree." If The I agree" to Between t}'1ese extremes the author found an entire spectrum of qualified comments. Among these qualifications were the serious and thoughtful which the author deemed most si271ificant; the cliches and cynical some of which the author nevertheless considered interesting; and humor which at times verged upon the classic which the author found most enjoyable. Immediately following are the statements, a selective group of replies, and a discussion of The author believes that .' t~e t~eir significance. reader will find that together these replies are not only Significant, interesting and