Department of Engineering Technology College of Business and Technology Western Illinois University ETL 525 Management of Engineering Technology 3 Credit Hours Spring Semester 2013 Instructors: Dr. C. Ray Diez, Mr. Rafael Obregon Office: 135 Knoblauch Hall Phone: 298-1091 Office Hours: 9:30 - 10:30 M,T,W,Th e-mail: cr-diez@wiu.edu General Course Information: A. Catalog Description: A comprehensive study of the fundamentals used to manage and lead the integration process for emerging and developing technologies for successful development and production of products, goods, and services in a global society. B. Textbook: Morse, L.C. & Babcock, D.L. (2010). Managing engineering and technology: An introduction to management for engineers, Fifth Edition, Prentice-Hall: Saddleback, NJ.; Khalil, T.M.. (2004). Management of technology. McGraw-Hill: Boston, MA.; Goldratt, E. U. (2012). The goal (3rd rev. ed.) North River Press, Inc.: Great Barrington, MA.; Doyle, M. & Strauss, D. (1993). How to make meetings work. Berkley Trade Reprint Edition: New York. Course Objectives: Upon the completion of the course, students will be able to: • Develop a general understanding of the different business, technology, and production practices currently used in industry. • Identify how to effectively integrate business and production functions and systems. • Learn about current technical and competitive strategies to develop products and services. • Comprehend the importance of evaluating, understanding, and using data analysis to improve production processes and throughput. • Gain an insight of different methods of performance measurement, global competitiveness, and World Class Leadership. Relation of course to your discipline: a) Many graduates of technology-related bachelor degree programs will become supervisors within fiveto-seven years of graduation. These graduates often seek an advanced degree to help learn the skills necessary to lead people to their optimum performance levels. This course teaches the technical managerial strategies of leadership theories and practices to technically-trained people. No undergraduate course in the department focuses on these topics. b) This course will help students identify, develop and improve their managerial leadership styles. c) Students will be challenged to develop and present scenarios, case studies, and prepare papers discussing positive and negative motivation in organizations. Students will be required to “put theory into practice” and discuss the consequences of good and poor technology management. Method of Instruction: The primary method of instruction will be through dialogue based on the outlined topics. This will be accomplished through class discussions, guest speakers, observation, readings, and individual and/or group project activities, construction site tours, and both oral and written reports. Course Requirements: A. Each student is expected to read all assignments. B. Each student is expected to attend class lectures, sessions with speakers, and exams when scheduled. FINAL EXAMINATION - C. Monday May 6, 2013 @ 6 PM Each student will be required to write abstracts of three articles pertaining to the field of engineering technology management and selected from periodicals pertinent to the profession. Each abstract is not to exceed one single-spaced, typewritten page or two double-spaced, typewritten pages. At least one abstract article must be taken from electronic media. Due dates for the journal critiques are as follows: February 4 March 4 April 8 A topic from Weeks 1-5 A topic from Weeks 6-10 A topic from Weeks 11-16 D. All students are expected to plan and participate in a group activity. The topic may pertain to the assignment identified in subpart E below. The groups will be the same as required for that assignment. E. All students are required to plan and structure an engineering technology management project. The criteria will be established by the instructor. This can be completed by an individual or in small groups. F. The student will complete all assigned individual and group projects/activities. G. The students will be evaluated in the following manner: Activities Projects, written work Quizzes and Exams Weekly Readings/ Progress Reports Activities & Class participation Percentage 40% 40% 10% Scale 90-100% = 80-89% = 70-79% = 60-69% = 59 & Below = A B C D F 10% *WIU Policy - WIU policy – A temporary symbol of I (Incomplete) for a course may be given only when a student, due to circumstances beyond his or her control, has been unable to complete the course requirements within the official limits of the term. The circumstances must be documented to the instructor’s satisfaction. Course Content and Time Line: Content Week Topic 1 Introduction. Advanced vs. Adequate Technological Development 2 Business Strategies and Engineering Technology. Leadership in a Global Arena 3 Conceptualization of Designs 4 5-6 7 8-9 Using Information to Manage Engineering Technologies in Production. Managing Intellectual Property System Integration and Implementation for Production Engineering Technology Management 10 Product Development and Evaluation Strategies 11 Process Development and Implementation Strategies 12 - 13 Management of Integrated Production Systems 14 Competitiveness and Engineering Technology 15 Leadership and Engineering Technology 16 World Class Engineering Technology Leadership 17 Final Presentation. Student Evaluation: A. A midterm exam and a final exam will be administered. Exam material and information will include presentations, readings, demonstrations, class discussions, and all activities. Quizzes may also be given, in response to class progress and other factors. The examinations will be conducted similar to what you will experience during the comprehensive examination. B. Three major papers on topics to be assigned. C. Final evaluation will be accomplished through the use of a percentage system in the following manner: Activities Projects, written work Quizzes and Exams Weekly Readings/ Progress Reports Activities & Class participation Percentage 40% 40% 10% Scale 90-100% = 80-89% = 70-79% = 60-69% = 59 & Below = A B C D F 10% D. Final Examination: Monday May 6, 2013 at 6:00 p.m. General Considerations: A. Assignments should be completed on time, as scheduled, and according to criteria established by the instructor. B. The instructor will be available during posted office hours for general assistance, although a prior appointment is desired. For assistance other than posted times, please make an appointment with the instructor. C. Smoking is NOT permitted in Knoblauch Hall. D. Safety glasses and hard hats will be required for field trips and construction site audits/inspections. E. Should a problem occur, students should speak to their instructor first. If the problem is not resolved, meet with the chair of the department. If the problem continues to be unresolved, go to the College of Business and Technology’s Dean. Students should observe the following sequence for the resolution of problems: Student --- Instructor --- Chairperson --- Dean F. The last day to drop a course in the Spring semester 2013 is Sunday, March 31, 2013. G. The instructor reserves the right to alter content if necessary. Statement on Academic Integrity: Preamble Western Illinois University, like all communities, functions best when its members treat one another with honesty, fairness, respect, and trust. Students have rights and responsibilities (http://www.wiu.edu/provost/students/) and students should realize that deception for individual gain is an offense against the members of the entire community, and it is the student's responsibility to be informed and to abide by all University regulations and policies on Academic Integrity. Plagiarism, cheating, and other forms of academic dishonesty constitute a serious violation of University conduct regulations. Students who engage in dishonesty in any form shall be charged with academic dishonesty. It is a duty of faculty members to take measures to preserve and transmit the values of the academic community in the learning environment that they create for their students and in their own academic pursuits. To this end, they are expected to instill in their students a respect for integrity and a desire to behave honestly. They are also expected to take measures to discourage student academic dishonesty, to adjust grades appropriately if academic dishonesty is encountered, and, when warranted, to recommend that additional administrative sanctions be considered. Grading policies are the exclusive prerogative of the faculty; administrative sanctions are under the authority of the Director of Student Judicial Programs. This document provides policies and procedures to be followed when academic dishonesty is encountered. Definitions of Academic Dishonesty The following definitions and examples are not meant to be exhaustive. The University reserves the right to determine, in a given instance, what action constitutes a violation of academic integrity. (See www.wiu.edu/policies/acintegrity.php for complete descriptions of the following topics: 1. Plagiarism 2. Fabrication and Falsification 3. Cheating 4. Complicity in Academic Dishonesty 5. Abuse of Academic Materials 6. Multiple Submissions Reporting Academic Dishonesty All members of the University community share the responsibility and authority to challenge and make known acts of apparent academic dishonesty. Any student, faculty member, or staff person who has witnessed an apparent act of student academic dishonesty, or has information that reasonably leads to the conclusion that such an act has occurred or has been attempted, has an ethical responsibility for reporting said act(s). Confronting and reporting academic dishonesty can be done in a variety of ways, and people should choose the manner most appropriate for the circumstances. Acts of apparent academic dishonesty that occur in the classroom should be reported directly to the course instructor, and/or the course instructor's Department Chair, and/or the instructor's College Dean. The Council on Admission, Graduation, and Academic Standards (CAGAS) or the Graduate Council will not accept or act upon anonymous reports, but will hold in strict confidence the identity of any person reporting a suspected instance of academic dishonesty, unless that person consents to having his/her identity revealed. Access & Disabilities: “In accordance with University policy and the Americans with Disabilities Act (ADA), academic accommodations may be made for any student who notifies the instructor of the need for an accommodation. For the instructor to provide the proper accommodation(s) you must obtain documentation of the need for an accommodation through Disability Resource Center (DRC) and provide it to the instructor. It is imperative that you take the initiative to bring such needs to the instructor's attention, as he/she is not legally permitted to inquire about such particular needs of students. Students who may require special assistance in emergency evacuations (i.e. fire, tornado, etc.) should contact the instructor as to the most appropriate procedures to follow in such an emergency. Contact Disability Resource Center (DRC) at 298-2512 for additional services.” If you have emergency medical information to share with me, if you need special arrangements in case the building must be evacuated, or if you need accommodations in this course because of a disability, please make an appointment with me as soon as possible. My office location and hours are at the top of this syllabus. If you plan to request disability accommodations, you are expected to register with the Disability Resource Center (DRC) at 298-2512. REFERENCES: Bibliography & Reading List Balle, F. & Balle, M. (2005). The Gold Mine: A Novel of Lean Turnaround. Boston: Lean Enterprise Institute. Collins, J. (2001). Good to Great: Why Some Companies Make the Leap . . . and Others Don’t New York: Harper Business, Friedman, R. (2005). The World is Flat: A Brief History of the Twenty-First Century. New York: Farrar, Straus and Giroux. Fulghum, R. (1989). All I Really Need to Know I Learned in Kindergarten. Dramatic Publishers. Johnson, S. (1998). Who Moved My Cheese? New York: G.P. Putnam’s Sons. Kusiak. (1999) Engineering Design–Products, Processes, and Systems. Academic Press. San Diego, CA. Womack, J.P. & Jones, D.T (2003). Lean thinking. Free Press: New York.