Frozen Food Age January 2006 Pg. 16 Vol. 54 No. 6 ISSN: 0016-2191 Growing organic: building business and reaching shoppers through organic and natural frozen foods It doesn't take a Wall Street financial analyst to see that the growth of retailers like Whole Foods, Wild Oats and Trader Joe's is a clear barometer large that a large number of American consumers are driving a demand and organic foods. Much less clear is determining how traditional supermarkets and grocery stores an get on this bandwagon, especially with frozen organic products. The ship may be at the dock but fortunately it has not yet sailed. The growth of organic and natural food sales has outpaced traditional food sales by a wide margin. The Organic Trade Association says retail sales of organic foods have been growing at a rate of 17% to 20% annually and are expected to reach $32 billion by the end of the decade. Conventional food industry sales at $550 billion pretty much dwarf the organic they are growing at only 2% to 3% annually. The National Grocers Association (NGA), Arlington, Va., cites a study that looks at the combined sales of organic and natural food products. The data shows American consumers spending $45.8 billion dollars on these products in 2004 with sales expected to have increased another 10% in 2005. NGA is putting considerable emphasis on organic and natural foods at its annual convention next month in Las Vegas with a workshop on organic and natural foods and a Whole Health Foods Center on the first row of its exhibit floor, second in size only to the Center Store exhibit area, the largest of 10 areas. Consumers are concerned with the use of antibiotics hormones and pesticides in the food chain, says NGA. Specialty retailers and traditional retailers who are interested in diffentiating their stores are turning to natural and organic products. This is proving to be an excellent means to compete not only against the supercenters but also to challenge the numerous convenience and dollar stores that have been entering the grocery industry. Retail food shoppers are seeking the freshest and best produce, meats, dairy and seaavailable. food available. In the past years, sales of packaged fresh produce is up 31.1%, organic packaged fruit is up 43.1% and packaged fresh vegetables are up 38.2%. Even the snack aisles are taking on a new look, says NGA. The natural cookies category is up 17.3% and natural crackers up 35% with only organic meats showing a higher growth rate than organic snack foods. But successfully capturing the organic and natural consumer--and especially the organic shopper--involves more than clearing out a slow-seller in a freezer case and dropping in a few facings of organic peas and calling the section "organic." First of all, there is a distinction between consumers who shop for natural foods and those purchasing organic. Natural shoppers are looking for natural and fresh ingredients and are motivated to buy natural-based products for health and wellness reasons. Organic consumers embrace the entire concept of organic, which goes beyond what is placed in front of them on store shelves. Defining Organic "Our research has shown there are three main reasons consumers shop for organic products: health reasons, such as reduced pesticide exposure; the environment; and the taste of a product," says Holly Givens, spokesperson for the Organic Trade Association, Greenfield, Mass. "These consumers are interested in the benefits of organic agriculture overall," says Givens, and this includes such areas as how much nitrogen and fertilizer is used in the soil, how the animals are treated and raised, and offering support to the individual small or family farmer who has a higher cost structure to support an organic practice." Givens explains that these shoppers understand how organic foods are raised and have a stake in how the producers are faring. They are willing to pay more for organic foods compared with non-organic as their way of supporting organic practices. Natural foods have a different appeal. Many shoppers might be attracted to food with natural ingredients but they aren't particularly looking to see if a product carries an organic certification on its package. The certification, however, has several levels that can be a bit confusing to the untrained organic shopper--which is where food retailers beyond whole Foods and Wild Oats can be building their business. John Molinaro, director of organic brands, Oregon Ice Cream Co., Eugene Ore., which produces and markets Julie's Organic Ice Cream, says there are three levels to organic certification that can be put on food packaging. "For a product to use the U.S. Department of Agriculture (USDA) circle logo, Organic Certified, the product must have 95% organic ingredients," says Molinaro. "For a product to state 'Made with Organic Ingredients' on its package, it must have up 70% organic ingredients." The third, or most basic level, to is to list organic ingredients on the package. Both Molinoro and Givens stress that qualifying for USDA certification involves strict record keeping for growing and processing organic foods. The USDA notes that organic food is produced by farmers "who emphasize the use of the renewable resources and the conservation of soil and water to enhance environmental quality for future generations. Organic meat, poultry, eggs and dairy products come from animals that are given no antibiotics or growth hormones. "Organic food is produced without using the most conventional pesticides; fertilizers made with synthetic ingredients or sewage sludge; bioengineering; or ionizing radiation," says the USDA. Before a product can be labeled 'organic,' a government-approved certifier inspects the farm where the food is grown to make sure the farmer is following all the rules necessary to meet USDA organic standards. Companies that handle organic foods prior to arriving at the store--distributors, wholesalers, transportation companies--must also be certified. It is that level of certification and record-keeping that draws the line between traditional farmers and organic farmers. Reg Clause and Mary Holz-Clause, Jefferson, Iowa, (husband and wife) hail from several generations of cattle and grain farmers in central Iowa and are both active in agricultural circles on the state, national and international levels. Mary heads the Ag Marketing Resource Center at Iowa State University in Ames and Reg is a consultant on agricultural projects around the world in addition to maintaining a cattle operation on the Clause Brothers Farms near Grand Junction. "Mary, being in ag development, has asked me why we don't get into organic beef with our operation, and I've explained that the costs would be insurmountable as it requires a completely different operation and supply chain, from the type of feed to be used to how the cattle are pastured, processed and transported," says Clause, former president of the National Cattleman's Beef Association. It's the high cost structure for an organic agricultural enterprise that makes it prohibitive for existing farmers to make the move to organic, but simultaneously it's that high standard that has customers so committed to the farmers and brands that do produce organic foods. A New Organic Era Retailers hoping to increase their presence in organic and natural foods must understand the differentiation between the two in addition to what drives customers seeking products that can be classified anywhere from Better for You to healthy to fatfree, in addition to natural or organic. Frozen and refrigerated foods provide the greatest possibilities for expanding into organic because of their handling and merchandising advantages over other perishables. Creating an organic section for fresh meat, vegetables and fruit could easily require store retail footage that is just not that available, while a freezer door unit as an end cap is more easily adapted for adding a product line or two. Retailers with extensive buying and distribution operations may think that most organic food companies don't have the capacity or distribution needed to reach across their territories, but many key organic frozen brands already have distribution to natural food store chains like Whole Foods, which has stores across the nation. Similarly, many of the long-time organic and natural food brands like Cascadian Farms, Linda McCartney and Boca Burger are now owned by mainstream manufacturers--General Mills, Heinz and Kraft--with extensive supply chains. In the December 2005 issue of Global Agenda Magazine, Marion Nestle, a professor in the Department of Nutrition, Food Studies and Public Health at New York University, writes how surprised she was when asked to discuss her book, Food Politics, at an Organic Trade Association gathering in Texas two years ago, that she was not addressing "an audience of counterculture farmers. I was introduced by a vice president of General Mills. At that moment, I understood organic foods are no mere fad; they are big business." Supermarket officials need to understand that too. An informal survey of the major manufacturers with key organic brands in their portfolio shows that the traditional supermarket channel can get on the same growth wavelength in organic and natural areas that the food stores tracked by San Francisco-based SPINS (Whole Foods, Wild Oats, etc.) have experienced in recent years. H.J. Heinz Co., Pittsburgh, acquired the Linda McCartney brand in 2002, and gained a natural product line with both name recognition and credibility among healthy food shoppers. The line was launched by the late Linda McCartney, wife of popular Beatle musician Paul McCartney, in the United Kingdom in 1991 as a line of meatless frozen meals. She and her husband were early advocates of the benefits of healthy eating and the environmental benefits gained through a vegetarian lifestyle. "Before her death, Linda took great care to determine that the mission and integrity of her food company would be maintained well into the future," says Heinz spokesperson Tracey Parsons. "Our Linda McCartney frozen entrees and pizzas reflect Linda's passion for quality and flavor." The brand is primarily positioned in natural and organic retailers with about 10% national chain distribution. "We believe there is room for growth in this category," says Parsons. "Trends are showing that many people are paying more attention to what they choose to eat now than ever before. Also, we're beginning to see larger sections and aisles dedicated to these kinds of products (natural and organic) popping up in the traditional grocery store. "This trend is also affecting our Smart Ones line of frozen meals," she says. "We're finding that consumers are looking for more healthful options than they did in the past. It's becoming increasingly important to them." Parsons says shoppers are overcoming the mindset that there are no healthy foods in the frozen section. "Consumers are getting used to seeking out more healthful options in the frozen section and they appreciate the convenience factor of the frozen meal option. Plus, are there a lot of options from which to choose now." The Linda McCartney line currently includes 12 varieties, and Parsons says Heinz's plan is to focus on "widening distribution of these products before we look at expanding the line," she says. Although Heinz plans to get the brand into more supermarkets, there are no plans for distribution to club stores, Parsons adds. Organic Foods: Defining the Terms SPINS defines the natural products industry as the intersection of natural, organic, and specialty food and beverage, sustainable products, and vitamins and supplements. These industry-standard definitions drive SPINS segmentation and analysis across retail channels, product sets, and consumers. NATURAL PRODUCTS In partnership with industry participants, SPINS defines "All-Natural" as: * No artificial preservatives * No artificial colors * Minimally processed * No chemical additives * No artificial flavors * No artificial sweeteners * No hydrogenated oils * Non-irradiated ORGANIC PRODUCTS The USDA's National Organic Program certifies products as organic based on farming, handling, manufacturing, distribution and labeling practices: * No antibiotics or growth hormones * No synthetic pesticides or fertilizers * No bio-engineered foods or ionizing radiation * No GMOs SUSTAINABLE PRODUCTS Going "beyond organic" with environmentally and socially responsible production: * "Natural" Personal Care * Recycled Paper Products * Bio-friendly Household Cleaners * No Animal Testing * Bio-Degradable * Fair Trade Certified * Dolphin Safe * Vegetarian/Vegan * Kosher OTA Survey: Living Organically in 2005 The Organic Trade Association (OTA) conducted a survey of industry research organizations and long-time member companies on how they see the organic industry in the year 2025. * The organic industry can be expected to continue to grow and thrive at a sturdy rate over the next 20 years, but at a slower pace than the current 20% average annual growth in sales. * By 2025, 14% of the average U.S. household's budget will be devoted to purchasing organic products. * The average consumer household in 2025 will buy organic products on a regular basis. These will include food items as well as Organic clothing, household cleaning products, and personal care items. * Sales of organic fiber and textiles will continue to grow and will make up 6% to 7% of all U.S. clothing by the year 2025. * Organic products by 2025 will be sold anywhere and everywhere. Increased sales in restaurants can be expected. * Increases in organic sales and acceptance will result in increased U.S. organic acreage. * Younger shoppers will continue to be interested in organic foods, particularly as Gen Xers pass down their belief systems. Ethnic shoppers, including Asian-Americans and Hispanic-Americans, will continue to be more likely to buy organic products in proportion to their representation in the general population. * Government support of organic agriculture will be crucial to maintain the industry's growth potential. The U.S. government will need to support farmers in their transition to organic production, and to enforce the standards to minimize consumer confusion.