CITY OF CAPE TOWN
Integrated Rapid Transit Project
Progress Report No. 28
May 2012
IRT Progress Report No 28
Version
Date
V1.2
01 June 2012
Page 2 of 21
Table of Contents
1.
Project Overview
3
2.
Project Financial Status
3
Overall Project Expenditure
2011/12 Capital Expenditure Report (as at end May 2012)
2011/12 Operating Income and Revenue Report (as at 6 June 2012)
3
4
4
3.
Master Programme
7
4.
Infrastructure
9
Construction Summary Status
9
System Planning
12
System Planning: Phase 1A
Future Phases
12
12
Business Development
13
Vehicle Procurement Contracts (VPCs)
Vehicle Operator Companies (VOCs)
Fare Collection Contract (AFC)
Control Centre Contract (CCC)
Station Management Contract (SM)
Advertising Management Contract
13
13
14
14
14
14
7.
Industry Transition
14
8.
MyCiTi Operations
14
Operational Resources
Service Level Agreements
16
16
Communications, Marketing & Branding
17
5.
6.
9.
10. Risk Management
18
11. Health & Safety
20
12. General
21
Cover Picture: Stables Bus Depot
PURPOSE
The Progress Report is a document prepared by MyCiTi / IRT Project Team for the purpose of regular recording and presenting the project
status to the various City of Cape Town political and administrative oversight committees, the Department of Transport, Department of
Finance, PGWC as well as other key stakeholder groups and interested parties.
DISCLAIMER
While every effort has been made to present accurate and current information in this progress report, the City of Cape Town will not be held
liable for the consequence of any decisions or actions taken by others who may utilise any information contained herein.
IRT Progress Report No 28
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1. Project Overview
The City of Cape Town’s Integrated Rapid Transit (IRT) project, referred to as MyCiTi, is planned to transform
the City’s current road-based public transport system through, inter alia, the provision of Bus Rapid Transit
services in dedicated right-of-way lanes, feeder bus services, automated fare systems, operating service
contracts, institutional reform and the transformation of the existing public transport industry.
This monthly summary progress report covers the reporting period for the month ending 31 May 2012.
Comprehensive project reports are prepared on a quarterly basis.
The MyCiTi Business Plan was adopted by Council in October 2010. A copy of the Business Plan is available on
the City of Cape Town’s website: log on to http://www.capetown.gov.za/en/irt and click on Business Plan.
Further amendments to accommodate changes in the operating environment were approved by Council in
February and October 2011. The content of these amendments is also available from the above website, by
clicking on Amendments to the Business Plan.
This monthly report deals primarily with Phase 1A and serves to introduce the balance of the completion of
Phase 1 including the initiation of Phase 2 (note: Phase 3 and 4 are not addressed – refer to the approved
Business Plan for further details).
2. Project Financial Status
Overall Project Expenditure
The total project recorded expenditure to date as extracted from the City’s SAP accounting system is tabulated
below:
Table 2.1: Total Project Expenditure to Date
Department / Budget
IRT Implementation Capex
Project Expenditure to Date
R 1,778 032 048
IRT Operations Capex
R 221 844 520
IRT Implementation Opex
R 236 566 082
IRT Operations Opex
R 216 983 501
Total project expenditure to date amounts to R 2,453 billion as recorded at the end of May 2012. The estimated
(Phase 1A) project implementation expenditure at the completion of Phase1A at end of 2013 is R 4,596 billion.
IRT Progress Report No 28
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Page 4 of 21
2011/12 Capital Expenditure Report (as at end May 2012)
For the FY 20011/12 Table 2.2 below reflects the budgetary provisions for the IRT project as approved by
Council on 25 January 2012 as part of the mid-year Adjustments Budget and the actual expenditure as recorded
(SAP accounting system) at the end of May 2012. Indications are that the actual capital expenditure at the end
of June 2012 will be 87.5% of budget.
The cumulative capital expenditure and predicted expenditure is graphically illustrated in Figure 2.1.
Table 2.2: Capital Expenditure (FY 2011/12)
Department
Budget
Actual (as at May 2012)
IRT IMPLEMENTATION
R621 914 640
R383 037 908
IRT OPERATIONS
R274 157 625
R190 636 477
2011/12 Operating Income and Revenue Report (as at 6 June 2012)
The FY 2011/12 operating budgets and actual expenditure and revenue (income) as at 6 June 2012 are given in
Table 2.3 and Table 2.4 respectively.
Table2. 3: Operating Expenditure (FY 2011/12)
Department
Budget
Actual (as at 6 June 2012)
IRT IMPLEMENTATION
IRT OPERATIONS
R 87 813 849
R285 788 396
R 64 047 377
R 178 393 205
Table 2.4: Operating Revenue/Income (FY 2011/12)
Department
IRT IMPLEMENTATION
Grant funding
Insurance Recoveries
Grand Total:
IRT Implementation Revenue
IRT OPERATIONS
Fares / user
Grant funding
Grand Total:
IRT Operations Revenue
IRT Progress Report No 28
Budget
Actual (as at 6 June 2012)
R 24 773 126
-
R 13 180 316
R
565 153
R 24 773 126
R 13 745 469
R36 100 000
R130 372 832
R26 750 158
R29 205 874
R166 472 832
R 55 956 032
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Figure 2.1 – Cumulative Expenditure as at May 2012
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Projected System Costs and Revenue Estimates
The projected system costs and revenue estimates for Phase 1A are given in Table 2.5. These estimates are
included in the approved Business Plan (October 2010), which can be accessed via the URL:
http://www.capetown.gov.za/en/irt/Pages/MyCiTibusinessplan.aspx
These estimates were based on an optimistic and pessimistic case related to modelled patronage estimates and
on a planned role out of interim project milestones where interim services would be introduced.
The differences between the FY2011/12 operating income and expenditure as indicated in Table 2.4 and the
Business Plan estimates given in Table 2.5 are attributable to the delays in implementing optimistic interim
service milestones. Consequentially this has resulted in a delay in the fare revenue stream while there has also
been increasing operating expenditure on the “up-front” systems required to operationalise the roll out of the
system and maintain the current interim service. The Business Plan estimates exclude interdepartmental
expenditure in support of the overall IRT project.
Given the experience and lessons learnt when commissioning and running the interim service, as well as changes
to the number of vehicle operating companies, a complete revision and update of the IRT system’s operating
cost model is being undertaken.
Table 2.5: Estimated System Costs and Revenues as per Business Plan (October 2010)
2010/11
System
Revenue and
Costs
(R mill/year)
2011/12
2012/13
2013/14
optimistic
case
pessimistic
case
optimistic
case
pessimistic
case
optimistic
case
pessimistic
case
optimistic
case
pessimistic
case
Fare revenue
19.2
6.9
134.7
101.1
268.6
201.4
297.6
223.2
Advertising,
concessions
0.5
0.4
8.9
4.5
17.7
8.8
20.0
10.0
71.2
69.6
199.9
189.2
337.9
316.7
372.6
349.0
MyCiTi Operations
management unit
5.0
5.0
12.5
12.5
25.0
25.0
25.0
25.0
Marketing
2.0
2.0
4.0
3.5
5.4
4.0
6.0
4.5
Revenue
Costs
Total payment to
system operators*
* Payments to system operators will include payments to contracted vehicle operators, station management, fare management and
control centre service providers.
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3. Master Programme
The summary sheet indicated below is based on the MASTER PROGRAMME Rev K – September 2011. It reflects
the status of the main workstreams and includes the main reasons for the delays.. A comparison with the
approved baseline programme yields the following summary results:
DESCRIPTION
VEHICLE OPERATOR APPOINTMENTS
STATUS
Behind
8 weeks
NOTES
Prospectus and long-term contract
negotiations delayed
STATION MANAGEMENT SERVICES
Behind
4 weeks
Re-tendered & re-programmed
VEHICLE ACQUISITION
Behind
3 weeks
Feeder vehicle – manufacture programme
feedback – behind schedule
LAND PROCUREMENT
On track
In line with the Master Programme.
CCC - DESIGN
On track
In line with Master Programme
CCC – CONSTRUCTION & IMPLEMENTATION
On track
Delayed, but making up lost time with
installation
AFC - DESIGN
Behind
4 weeks
Software design and implementation
behind schedule
AFC – CONSTRUCTION & IMPLEMENTATION
Behind
4 weeks
Delay to the manufacturing of equipment
EIA / PLANNING APPROVAL
Behind
11 weeks
On track
Behind
1 week
Adderley Street – heritage process delays
plan approval of works.
In line with Master Programme
Delays to civil construction projects and the
open feeders
INNER CITY DESIGN
Behind
1 week
Delayed design due to heritage constraints
and last minute changes by the client.
INNER CITY – CONSTRUCTION
Behind
4 weeks
Delays to Inner City open and closed feeder
stops.
SUPERSTRUCTURES - TRUNK STATIONS & CLOSED
FEEDERS
Behind
1 week
Inner City superstructures behind schedule
NMT INTEGRATION
On track
In line with Master Programme
ATLANTIS CORRIDOR – DESIGN
ATLANTIS CORRIDOR – CONSTRUCTION




In summary, below are the projected completion dates compared to the planned dates of the various
Milestones as per the February 2011 amendments to the IRT Business Plan. The programme delays are
at this stage not anticipated to impact on the planned completion date for the implementation of the full
Phase 1A service as there is float to accommodate this slippage expect for Milestone 1 which has been
rescheduled for 1 Nov 2012.Milestone 1
o Planned:
October 2012
o Projected:
1 November 2012 (See chapter 10. Risk management)
Milestone 2
o Planned:
December 2012
o Projected:
December 2012
Milestone 3
o Planned:
February 2013
o Projected:
February 2013
Milestone 4
o Planned:
November 2013
o Projected:
November 2013
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4. Infrastructure
Construction Summary Status
During the month of May 2012, the overall progress on the various infrastructure construction projects under IRT
Phase 1A can be summarised as follows:
BUSWAY CIVIL CONTRACTS & STATIONS
112Q-R27 North at Sandown & Sunningdale Roads

Contract programmed for completion by June 2012, excluding stations. Operation of this route is aligned
with Milestone 3.
113Q-Non Motorised Transport (Table View / Milnerton areas)

Works have been completed. The contract has, however, been extended to cater for landscaping
maintenance.
128Q-Racecourse Road, Milnerton

Practical completion of the civil works is anticipated by end July 2012.

Completion of the station buildings is scheduled for September 2012.
262Q- Atlantis & Melkbos Civil Works around Stations

Station substructures were handed over to Group 5 on 28 May 2012.

Atlantis & Melkbos civil works and station works are scheduled to be operational by Milestone 3.
437Q-Blaauwberg Road

On programme for completion by June 2013.

The focus is on the section from Pentz / Raatz to Wood Drive, as the stations are required for operations
early 2013.
154Q-Potsdam Road

Works commenced 27 March 2012.

Relocation of containers (mostly spaza shops) north of the rail bridge is scheduled for completion by 21
June 2012.

Relocation of illegal dwellings within the road reserve is now critical.
390Q-Queens Beach

Works commenced in May 2012 and are scheduled for completion by Milestone 3.
390Q-Gardens

Works are scheduled for completion in June 2012.
390Q Adderley

A public participation process to relocate the Cenotaph is currently underway. Decision from Heritage
Western Cape is due by 1 Nov 2012.

Following completion of the conceptual design; further design will be on hold and is subject to the outcome
of the Heritage Impact Assessment.

The construction of this station is unlikely under the current Group 5 contract. Consultants have been
instructed to develop kerbside bus stops as an interim solution for implementation by Milestone 1 (Nov
2012)
390Q V&A Waterfront Station

Awaiting the signing of a memorandum of understanding between the CoCT and V&AW regarding
infrastructure costs/lease costs. The MoU is itself subject to approval by MAYCO.
FEEDER STOP CONTRACTS
Advertising Contract for Feeder Stops
The advertising contract has been awarded and schedule of completed bus stops will be given to the advertiser
in due course.
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375Q-Table View Feeder Stops

Works are currently on programme for completion by October 2012.

Table View closed feeder station is due for completion by October 2012. Operation of this station is in line
with completion of stations along Blaauwberg Road, i.e. Wood Drive, which is scheduled for early 2013.
469Q-Atlantis Feeder Stops

On programme for completion by October 2012.
319Q- Inner City Feeder Stops

Currently the contract is running 12 days behind the programme due to contractor-related issues and
completion is expected June 2013

It is anticipated that 30 of the Phase 1 bus stops will be handed over to the CoCT by mid-August 2012.
IRT DEPOT CONTRACTS
170Q-Stables Depot

Noted that the slow progress of works remains a concern and the liquidation of Winlite, the glazing
contractor, may have an impact on the completion date of the works. Practical completion is currently
projected for June 2012.

Handover of the depot to the operator is expected at the end of June 2012.
Inner City Depot

Works commenced in April 2012. Completion date to be confirmed once the impact of design changes and
phasing of construction works has been resolved.

The co-ordination of current Milestone 0 bus services together with construction activities has placed a risk
on the delivery of a fully operational site by 1 November 2012. Proposals to temporarily relocate the MyCiTi
operations off site (to Foreshore and Stables depots) from June 2012 are being explored. The relocation of
Milestone 0 services would allow the contractor access to the balance of the site for completion of the
majority of the works. Partial occupation can then be planned for the Inner City Depot for November 2012,
providing sufficient access to facilities to operate the start-up service.
43Q – Atlantis Depot

Contract commenced on 9 January 2012.

The contractor is currently three weeks behind programme.

Completion is projected for December 2012.
The overall status of IRT Phase 1A Infrastructure for the Inner City and Atlantis Corridor is indicated in the table
below showing current progress versus planned progress:
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INTEGRATED RAPID TRANSIT SYSTEM - PHASE 1A
ATLANTIS CORRIDOR & INNER CITY - CONTRACT PROGRESS SUMMARY
OVERALL PROGRESS
1 Report date
2 Overall Progress - Design of new contracts
3 Overall Progress - Awarded Contracts
31-May-12
Planned
91%
54%
Actual NOTE
87% Progress Measured against
53% Intergrated Rapid Transit System
PROGRESS ON AVERAGE
DESCRI PTI ON
CONTRACT
CONTRACT PLANNED
CURRENT
WORK DAYS
START
END
PROGRESS PROGRESS AHEAD/BEHI ND
DESI GN & TENDER
BALANCE OF THE ATLANTI S CORRI DOR CONTRACTS
> R27 North - Sandown & Sunningdale (112Q)
HHO
> Racecourse Road - Montague Gardens (128 Q)
HHO
> Atlantis & Melkbos (262 Q)
HHO
> Potsdam Road
HHO
> Blaauwberg Road
HHO
COMPLETE
COMPLETE
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0
I NNER CI TY CONTRACTS
> Thibault Square (Hans Strijdom & Heerengracht) (86 Q)
> Adderley Street
> Gardens Centre
> V&A Waterfront
> Queens Beach
GI BB
GI BB
GI BB
GI BB
GI BB
COMPLETE
PRE-TENDER(HIA)
COMPLETE
TENDER
CONSTRUCTION
100%
46%
100%
46%
62%
100%
0%
100%
31%
62%
FEEDER STOPS
> Tableview Feeders
> Inner City Feeders
> Atlantis & Melkbos Feeders
HHO
GI BB
HHO
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
100%
100%
100%
100%
100%
100%
0
0
0
I RT DEPOTS
> IRT DEPOT - Stables
> IRT DEPOT - Atlantis
> IRT DEPOT - Inner City Final design
HHO
HHO
GI BB
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
100%
100%
100%
100%
100%
100%
0
0
100%
100%
100%
100%
100%
100%
-224
-63
0
CONSTRUCTI ON
CI VI C TO TABLE VI EW TRUNK
> BUSWAYS - ATLANTIS CORRIDOR CONTRACTS
COMPLETE
> BUS TRUNK STATIONS (INCLUDING WORLD CUP STATIONS) COMPLETE
> IRT DEPOTS - Inner City & Foreshore
COMPLETE
BALANCE OF THE ATLANTI S CORRI DOR CONTRACTS
BUSWAY
> R27 North - Sandown & Sunningdale(112Q)
HHO
> Racecourse Road - Montague Gardens (128Q)
HHO
> Atlantis & Melkbos (262Q)
HHO
> Potsdam Road (420Q)
HHO
> Blaauwberg Road
HHO
> NMT
HHO
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
14-Jan-11
20-Feb-11
25-Oct-11
27-Mar-12
09-Sep-11
14-Jan-11
04-Jun-12
05-Sep-12
14-Sep-12
06-Sep-13
21-Jun-13
15-Dec-11
99%
83%
0%
0%
0%
100%
98%
83%
0%
0%
0%
100%
-2
0
0
I NNER CI TY CONTRACTS
BUSWAY
> Thibault Square(86Q)
> Adderley Street
> Gardens Centre
> V&A Waterfront
> Queens Beach
COMPLETE
PRE-TENDER
CONSTRUCTION
PRE-TENDER
PRE-TENDER
19-Aug-10
17-Sep-12
09-Jun-11
31-Aug-12
31-Aug-12
22-May-11
26-Jul-13
05-Jun-12
29-May-13
08-May-13
100%
-38%
94%
0%
0%
100%
0%
94%
0%
0%
0
0
0
0
0
TRUNK STATI ONS
> Trunks Stations(Civic 2&3, Thibault,Adderley Gardens, V&A, Queens)
ALL
> Trunks Stations( Omuramba, Ascot, Table View Feeder)
ALL
> Trunks Stations (Sandown, Sunningdale, Melkbos, Atlantis) ALL
> Trunks Stations (Potsdam & Blaauwberg)
ALL
PART CONSTRUCTION
01-Nov-10
CONSTRUCTION
01-Sep-11
CONSTRUCTION
01-Sep-11
CONSTRUCTION
04-Jul-12
29-Aug-12
28-Feb-12
22-May-12
30-Apr-13
40%
71%
78%
0%
37%
65%
78%
0%
-10
-8
0
0
FEEDER STOPS
> Table View Feeder
> Inner City Feeder
> Atlantis & Melkbos Feeders
HHO
GI BB
HHO
CONSTRUCTION
CONSTRUCTION
CONSTRUCTION
29-Jul-11 26-Oct-12
17-Aug-11 19-Jun-13
28-Sep-11 15-Oct-12
67%
45%
69%
67%
40%
69%
0
-22
0
I RT DEPOTS
> IRT DEPOT - Stables
HHO
CONSTRUCTION
04-Mar-11 21-Mar-12
128%
98%
-76
> IRT DEPOT - Atlantis
HHO
CONSTRUCTION
09-Jan-12 12-Dec-12
46%
38%
-19
> IRT DEPOT - Inner City Extention
GI BB
CONSTRUCTION
23%
9%
-22
IRT Progress Report No 28
GI BB
GI BB
GI BB
GI BB
GI BB
10-Apr-12
12-Dec-12
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0
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5. System Planning
System Planning: Phase 1A
A comprehensive systems plan has been developed for Phase 1A of the IRT project, and this continues to
undergo review and refinement as demand and behaviour comes to the fore. Phase 1A scope and routings have
not changed and the full service is on schedule for operation by November 2013. Table 5.1 gives an estimation
of the projected daily passenger trips for Phase 1A:
Table 5.1: Predicted vs. observed passenger trips (revised December 2011)
Milestone roll-out towards
full Phase 1A
Passenger trips per day
(predicted)
Average passenger trips per day (obtained
from bus observed boarding surveys –
includes transfers)
Milestone 0
15000
+/- 18 000
Milestone 1
80000
N/A
Milestone 2
94000
N/A
Milestone 3
148000
N/A
Milestone 4 (Full Phase 1A)
180000
N/A
Note: 1 Passenger trip = 1 individual trip on a specific bus
(.3x1 + .35x1 + .28x2 + .07x3)
Future Phases
The proposed extensions of the IRT System that are currently under review include Phase 1B, 1C and Phase 2.
a)
It is proposed that Phase 1B comprise of the following services:

Trunk service between Du Noon to Century City via Montague Gardens

Feeder services from Summer Greens, Edgemead & Richwood to Century City

Feeder service between Montague Gardens to Maitland and Salt River Rail stations via Koeberg and
Voortrekker Roads.
The system planning team is scheduled to complete the viability assessment of Phase 1B towards the end of
July 2012.
b)
The System Planning Section is currently investigating options of linking Hout Bay & Imizamo Yethu to
Wynberg and, if found viable, this route will be defined as Phase 1C. Viability assessment for Phase 1C
is scheduled to be finalised towards the end of October 2012.
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c)
The roll-out of Phase 2 (Metro South East) express services is being planned internally and progress
thereof will be reported in future reports. System viability of this express service is scheduled to be
finalised towards the end of August 2012.
The preparation of tender documents for professional services appointments for planning and design of the full
metro-wide system has now been completed. This appointment includes the conceptual design of the
Lansdowne/Wetton Corridor (Start of Phase 2 Proper) which will link Khayelitsha and Mitchell’s Plain to Wynberg
and Claremont. Tender documents are to be advertised on the 15th June 2012. It is planned that the
professional appointment will be concluded in September 2012.
6. Business Development
Vehicle Procurement Contracts (VPCs)
Following the delivery of the 10 additional 12-metre high-floor trunk-service vehicles in late February 2012 and
the handing over to the vehicle operators in March 2012, the original 42 trunk service buses are being put
through a comprehensive “bumper-to-bumper” maintenance check. This is in addition to regular scheduled
maintenance.
The City’s contract for the supply of 190 x 9-meter, low-entry feeder buses is under way and delivery of the first
23 vehicles by June 2012 remains on schedule. These buses are being assembled in Elsies River, where
approximately 120 local personnel have been employed at the assembly plant.
Figure 6.1 - Optare SR buses on the assembly line in Elsies River and a completed feeder service bus finished in
the MyCiTi livery.
The tender for the balance of the Phase 1A fleet and the Phase 2 express service fleet are currently under
preparation, with the call for tenders programmed for the end of July 2012.
Vehicle Operator Companies (VOCs)
The interim VOC contracts were extended from 1 May 2012 to allow sufficient time for the negotiation of the
long-term contracts for vehicle operations (VO), expected to run for 12 years. The Prospectus describing the
long-term contracts was issued to the VOCs during this month. This is now followed by a period for addressing
comments and points of clarity prior to the start of the final stage of formal negotiations with the VOCs. The
process of drafting the long-term contracts was also started during the reporting period.
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Fare Collection Contract (AFC)
A total of 355 442 transactions were took place during May 2012 – an increase of 161 938 from April. However,
although some technical challenges were resolved during May, a number if issues remain which are in the
process of being resolved. A comprehensive process was undertaken to validate the integrity of the AFC system.
A full report is to be submitted early in June 2012. The rollout of the ABSA retail footprint, although ongoing,
remains challenging.
Control Centre Contract (CCC)
During May 2012 the location of the passenger information boards at the main trunk stations and the location for
the installation of the network video recorders on the 12m buses were resolved. The installation of all the ITS
equipment on the 9m first production bus was completed. Extensive technical testing of the Control Center
system was started in May 2012.
Station Management Contract (SM)
The Station Management tender was re-advertised on 26 April 2012 and a compulsory briefing session held on
10 May 2012. The date for submission of tenders (originally set for 15 June 2012) has been extended to 29 June
2012 to allow tenderers to deal with additional CoCT requirements. The principal additional requirement,
included in Notice 1, is for tenderers to provide for the use of credit and debit card facilities required for the
payment of transit products. The SM Contract, once awarded, is programmed for commencement by midFebruary 2013.
Advertising Management Contract
The preferred service provider was appointed by the City’s BAC on 2 May 2012, subject to negotiations. It is
anticipated that the contract will take effect by early July 2012.
7. Industry Transition
The Industry Transition team has now concluded its calculations of compensation to the affected minibus-taxi
operators. A first round of compensation, namely early exit compensation (EEC), has been proposed and is
subject to the approval of the City’s Chief Financial Officer. This round of compensation has been offered as a
result of operators, especially in the Table View area, experiencing low ridership numbers as a result of the
MyCiTi services. The number of operators who would qualify for EEC has been determined by the City ensuring
that there will be a sufficient number of vehicles available to service the existing demand. These operators have
decided to exit the minibus-taxi industry in exchange for EEC. They will also surrender their vehicles where
these are of a value of NOT more than the national taxi recapitalisation value of R63 100, for scrapping. A
further round of compensation, namely, early compensation (EC), will follow and will apply to operators with a
vehicle whose value is greater than R63 100. Final Compensation (FC) will then commence in line with the
implementation dates for Milestones 1 - 4.
8. MyCiTi Operations
From the its launch in May 2010 until May 2012, over 3.6 million passenger journeys have been made on the
MyCiTi rapid transit system, many of which were on the rapid bus service on the dedicated bus lanes. The 3,6
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million passenger journeys include transport services during the 2010 FIFA World Cup, the use of MyCiTi buses
during events at the Cape Town Stadium and the use of event services offered with chartered buses.
Between January and May 2012, the counting of passengers using the system has been dependant on the
recording of the validations made using the myconnect card (as opposed to counting paper ticket sales). The
AFC contractor is still verifying the validation figures February to May, and as a result accurate figures will only
be available once these have been reconciled.
In May 2012, IRT operations celebrated its first year anniversary. On Sunday 27th May the public could travel for
free with the result that an estimated 25,000 passenger journeys occurred on the system. This can be compared
with a typical Sunday of approximately 4,000 passenger journeys and 12,000 passenger journeys on a typical
weekday. Indications were that people from areas not currently covered by the existing system used MyCiTi to
try it out.
Table 8.1 - Performance data for May 2012.
T1
Average
87%
Average
88%
Average
87%
Average
89%
Average
89%
% On-Time
(2 min early to 5 min late vs. time table time)*
Airport
F1
F14
F15
July to September 2011
97%
88%
79%
57%
October to December 2011
99%
92%
75%
72%
January to March 2012
95%
90%
75%
78%
Apr-12
99%
91%
80%
89%
May-12
98%
91%
79%
87%
F16
67%
78%
79%
93%
81%
*Note that times are indicated in minutes according to international standards. The variances
would occur between the time range of 2.59min early and 5.59min late.
The following graphs indicate the results of the contracted observations undertaken on a daily basis using onthe-ground as well as camera monitoring at the TMC.
November 2011 - April 2012
1200
1000
Infrastucture
Transgressions
800
600
Vehicles Non
Technical
Transgressions
400
200
0
Nov-11
IRT Progress Report No 28
Dec-11
Jan-12
Feb-12
Mar-12
Apr-12
V1.2
May2012
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% Departure Transgressions
More than 2min early & more than 5 mins late
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Nov-11
Dec-11
Jan-12
Feb-12
Mar-12
Apr-12
T1 - % Departure Trangressions
T2 - % Departure Transgressions
F1 - % Departure Transgressions
F14 - % Departure Transgressions
F15 - % Departure Transgressions
F16 - % Departure Transgressions
Operational Resources
Despite progress having been made on obtaining permanent staff for the IRT organogramme, there are still key
vacancies which require the support of the outsourced consultants, especially as a result of the operations
planning presently being prepared for the launch of Milestones 1, 2 and 3.
Service Level Agreements
Law Enforcement - the following graph indicates the number of unauthorised vehicles observed on the CCTV
cameras using the red lane on the R27 between the Civic station and Table View. An overall reduction in
transgressions can be seen as a result of law enforcement through the use of fines.
Total number of vehicles recorded in IRT red lane by SSU
cameras
450
400
350
300
250
200
150
100
50
0
Number of vehicles in IRT lane
IRT Progress Report No 28
V1.2
May2012
Page 17 of 21
9. Communications, Marketing and Branding
The primary communication focus for May 2012 was as follows:





MyCiTi’s first birthday celebrations including a free ride day on Sunday 27 May. This was well received
by members of the public and buses were well utilised, with additional buses required to meet the need
of people wanting to experience the system.
Traffic signal layout changes featured in our “Respect the Robot” ad campaign.
We prepared four-page anniversary newspaper wraps to appear in the community newspapers in our
footprint area giving information and history about the project.
Preparatory work also began for the unveiling of the new MyCiTi 9m vehicles from the assembly plant in
Epping.
Preparatory work is also underway for the implementation of the new distance-based fare system and
the annual increase of MyCiTi fares.
The communications team has also produced a number of printed items for distribution to our passengers, the
public and stakeholders, via hand outs within the stations, conductors on the buses on our birthday, and also
through the brochure stands which are outside the kiosks. These items include:

DL brochures – four-panel fold out brochures detailing fares and routes.

Stakeholder guides – A5 booklets containing background information on the service, as well as details of
future routes.

myconnect comic – a single double-sided page in comic format with information on how to use the
myconnect card.
In addition, posters and stickers have been created at the request of the operations team, including:

“How is my driving” sticker for the back of all the buses.

“Queries, Complaints or Compliments” sticker for inside the buses.

Stop to Start Soon laminated poster to be erected at all stops around Table View and the City Centre
that have been built but are not yet operational.

Various events notices for events happening at the Cape Town Stadium.

Poster for all stations advertising the Birthday Free Ride day.
MEDIA RELEASES
Media releases issued from 1 – 31 May 2012:














MEDIA RELEASE, May 3: City’s Park-and-Ride facilities cater for residents across Cape Town
MEDIA RELEASE, May 9: Congratulations to our myconnect competition winners!
MEDIA RELEASE, May 14: Moving Cape Town’s Cenotaph and the proposed MyCiTi Bus Station
Adderley Street
MEDIA RELEASE, May 15: Statement by the Mayoral Committee Member tor Transport, Roads And
Stormwater, Councillor Brett Herron
MEDIA RELEASE, May 15: Residents invited to MyCiTi Public Meeting in Hout Bay on 17 May
MEDIA RELEASE, May 15: City’s Annual Report for 2010/11: this City is working for you
MEDIA RELEASE, May 16: MyCiTi turns 1, with a day of free bus rides
MEDIA RELEASE, May 23: Cllr Herron to hand out MyCiTi birthday tickets ahead of Sunday’s ‘Free Ride’
day
MEDIA RELEASE, May 24: Transport and road closures for the 8 Nations Tournament
MEDIA RELEASE, May 24: MyCiTi turns 1, with a day of free bus rides (RE-ISSUE)
MEDIA RELEASE, May 25: MyCiTi Free Ride Sunday: Cllr Herron visits Civic Centre station
MEDIA RELEASE, May 28: City launches first branded 9metre MyCiTi feeder buses
MEDIA RELEASE, May 30: First MyCiTi buses roll off Epping production line
MEDIA RELEASE, May 31: Conductors will no longer operate on MyCiTi feeder buses in the inner city
The May edition of the MyCiTi e-newsletter focused on the free rides for the birthday celebrations, an extract
from Cllr Herron’s speech at the City Meets Business event and a piece about Rustenburg’s BRT developments
IRT Progress Report No 28
V1.2
May2012
Page 18 of 21
10. Risk Management
A comprehensive risk register is prepared on a monthly basis for the City’s review and approval. Mitigation
measures are agreed upon and action is taken in line with the detailed recommendations contained in the report.
The overall risk profile for May 2012 has decreased during the reporting period. The major risk listed in the Risk
Assessment Report is the following:
1.
Financial management of OPEX:
o Risk

Operational expenditure to meet planned cashflow spending targets

The operational cashflow targets are being pushed out by various factors.
o Mitigation

Regular monitoring and updating of the overall cashflow is required and is in the process of
being implemented.
2.
Financial management of CAPEX:
o Risk

Capital expenditure to meet planned cashflow spending targets
o Mitigation

Regular monitoring and updating of the overall cashflow is showing a significant improvement
in meeting the targets.
3.
Risks related to the procurement of contracts of various phases:
o Risk

The procurement of contracts for future phases, in addition to the demand of Phase 1A can put
the procurement department under severe pressure.

Not meeting procurement dates can lead to delays and underspending.
o Mitigation

Regular monitoring and updating of the procurement programme, which now includes the
future phases, will minimize the potential delays.
4.
Potential delays to the procurement of the VOC interim and Long term agreements:
o Risk

The current process for the long-term agreement is programmed to be completed by the end
of November 2012. This is based on multiple variables that cannot be accurately quantified.

The City needs to negotiate the inclusion of Milestone 1 items in the interim contracts with the
VOCs. The focus on the long-term process will be less and might even stop during the period of
negotiation.
o Mitigation

Assessment of the situation at the end of August 2012 will indicate the most optimum route to
follow.

Planning for multiple outcomes ensures a proactive approach.
5.
Delays to the implementation of the NDOT data structure:
o Risk

The delayed response from NDOT on the information required for the implementation of the
data structure, delayed the EMV / distance-based fare collection implementation.
o Mitigation

An interim data structure will be implemented, but might not be ready in time for the rollout of
Milestone 1.

The use of the flat fare system is possible as an interim solution, but is not ideal.
IRT Progress Report No 28
V1.2
May2012
Page 19 of 21
NOTE: the above figure reflects a summarized risk profile index for this project.
IRT Progress Report No 28
V1.2
May2012
Page 20 of 21
11. Health and Safety
Building & Civil Contracts
The activities on construction sites are subject to the requirements of the Occupational Health and Safety Act No.
85 of 1993. It is a condition of every contract that the contractor ensures that all work will be performed, and all
equipment, machinery and/or plant used, in such a manner as to comply with the provisions of the Act and the
regulations promulgated thereunder. Each contractor is required to appoint a competent person whose duty it is
to enforce compliance. The Health and Safety practitioner appointed by the City of Cape Town considers, for
approval, health and safety plans submitted by contractors; monitors compliance; issues instructions to bring
about improvements where required, and prepares monthly reports, of which the table below is a summary:
Table 11.1 - Summary of Building and Civil Works: OH&S Compliance Report
CONTRACT
CONTRACTOR
PERCENTAGE GENERAL
COMPLIANCE
APRIL
MAY
2012
2012
112Q/2010/11: Atlantis IRT Corridor: R27
from Blaauwberg Road to Sandown Road
(North).
Martin & East
94.7%
93,4%
128Q/2010/11: Transport Corridor along
Racecourse Road from R27 to Omuramba
Road
Exeo Khokela Civil
Engineering Construction
94.5%
100%
154Q/2011/12: Atlantis IRT Corridor:
Potsdam Road from Blaauwberg Road to
Usasaza Road, Dunoon
Martin & East
N/A
Primary –
91%
General –
41%
262Q/2010/11: Atlantis IRT Infrastructure:
Trunk Route Stations, Roadworks and
Services in Melkbosstrand and Atlantis
Martin & East
82.6%
100%
375Q/2010/11: IRT System Phase 1A:
Construction of Bus Stop Infrastructure in
Table View and Milnerton
Civils 2000
86%
63%
COMMENTS
Final audit and
consolidation to
be done in June
Full score for
administration;
however prohibition
issued for unsafe
excavations
Start-up audit
conducted –
prohibition excavations
Prohibitions –
excavations and
traffic safety
Prohibition – scaffold
stairs
Prohibition –
excavations and
pedestrian
accommodation
437Q/2010/11: Atlantis IRT Corridor:
Blaauwberg Road from R27 to Potsdam
Road
Martin & East
85.4%
88,1%
469Q/2010/11: IRT System Phase 1A:
Construction of Bus Stop Infrastructure in
Atlantis and Melkbos
Exeo Khokela Civil
Engineering Construction
86.1%
61%
Prohibition – lifting
equipment
390Q 08/09: IRT Major Station
Superstructures Contract
Group 5
89.6%
90.6%
N/A
391Q10/11: IRT Open Feeders Bus Stops
Contract
Group 5
89.8%
96.5%
N/A
Note: The “Percentage General Compliance” refers to a score based system of independent “Safety Agents” assessing
compliance with OH&S requirements, which include, inter alia: on-site construction practice, provision of safety and protective
equipment, on-site documentation etc.
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V1.2
May2012
Page 21 of 21
Operational MyCiTi Contracts
Full health and safety (H&S) assessments of the VOC operations continue. The overall station compliance on
essential H&S items is good, with minor operational issues, such as light bulbs not working, affecting the
compliance results.
The following graph and table indicates the overall average H&S compliance of the stations, depots and
workshops up to the end of May 2012. Items are classified according to their impact on the system and are
accordingly rectified by the VOCs in the week following the assessment.
Monthly Health And Safety Assessment Comparison
100.0
95.0
90.0
85.0
80.0
75.0
TransPeninsula
70.0
Kidrogen
65.0
60.0
55.0
50.0
45.0
40.0
November
Vehicle Operator
TransPeninsula
Kidrogen
December
January
February
March
April
May
February
March
April
May
81%
74%
80%
79%
80%
81%
83%
77%
Project Office
As required in terms of the Occupational Health & Safety Act, the monthly inspection of the project office
facilities and environment was undertaken in May 2012 - no non-compliance issues were noted.
12. General
The following general issues are noted:

Additional staff members have been appointed to the City IRT Team; it is anticipated that all IRT staff
appointments will be substantially complete by the end of July 2012.

Agreement was reached with NDOT on a schedule for regular quarterly meetings for the future (on
system planning, funding and other crucial matters)
IRT Progress Report No 28
V1.2
May2012