CITY OF CAPE TOWN
Integrated Rapid Transit Project
Progress Report No. 30
August 2012
(Incorporating July 2012)
Version
Date
V1.1 Final
31 August 2012
Page 2 of 29
Table of Contents
1.
Project Overview
3
2.
Project Financial Status
3
3.
Master Programme
5
4.
Infrastructure
9
5.
System Planning
14
Phase 1A
N2 Express Service
Phase 2: Metro South East
14
15
15
Business Development
15
Vehicle Procurement Contracts (VPCs)
Vehicle Operator Companies (VOCs)
Fare Collection Contract (AFC)
Control Centre Contract (CCC)
Station Management Contract (SM)
Advertising Management Contract
15
16
16
16
17
17
7.
Industry Transition
18
8.
MyCiTi Operations
18
Operational Resources
Support functions (provided by other City departments)
20
21
Communications, Marketing & Branding
22
6.
9.
10. Risk Management
24
10.1
Delays to the negotiation process of the Interim Vehicle Operating Contracts – Interim and
Long Term.
10.2
Financial Management of OPEX:
10.3
Financial Management of CAPEX
10.4
Consultant appointments critical to ensure the successful completion of Phase 1A and the
start of future phases.
10.5
Risks related to the procurement of contracts of various phases.
24
24
25
25
26
11. Health & Safety
26
12. General
29
Cover Picture: IRT Inner City Route Map
PURPOSE
The Progress Report is a document prepared by MyCiTi / IRT Project Team for the purpose of regular recording and presenting the project
status to the various City of Cape Town political and administrative oversight committees, the Department of Transport, Department of
Finance, PGWC as well as other key stakeholder groups and interested parties.
DISCLAIMER
While every effort has been made to present accurate and current information in this progress report, the City of Cape Town will not be held
liable for the consequence of any decisions or actions taken by others who may utilise any information contained herein.
IRT Progress Report No 30
V1
July&August 2012
Page 3 of 29
1. Project Overview
The City of Cape Town’s Integrated Rapid Transit (IRT) project, referred to as M yCiTi , is planned to transform
the City’s current road-based public transport system through, inter alia, the provision of Bus Rapid Transit
services in dedicated right-of-way lanes, feeder bus services, automated fare systems, operating service
contracts, institutional reform and the transformation of the existing public transport industry.
This monthly summary progress report covers the reporting period for the month ending 31 July 2012.
Comprehensive project reports are prepared on a quarterly basis.
The MyCiTi Business Plan was adopted by Council in October 2010. A copy of the Business Plan is available on
the City of Cape Town’s website: log on to http://www.capetown.gov.za/en/irt and click on Business Plan.
Further amendments to accommodate changes in the operating environment were approved by Council in
February and October 2011. The content of these amendments is also available from the above website, by
clicking on Amendments to the Business Plan.
This monthly report deals primarily with Phase 1A and serves to introduce the balance of the completion of
Phase 1 including the initiation of Phase 2 (note: Phase 3 and 4 are not addressed – refer to the approved
Business Plan for further details).
2. Project Financial Status
Project Expenditure
Total project expenditure on the City of Cape Town’s Integrated Public Transport System, referred to as MyCiTi,
amounts to R 2,923 billion.
The estimated project implementation expenditure for the completion of Phase 1A at end of 2013 remains R
4,596 billion.
Table 2.1: Total Project Expenditure to Date
Department / Budget
IRT Implementation Capex
Project Expenditure to Date
R 1,969,550,461
IRT Operations Capex
R 378,151,440
IRT Implementation Opex
R 276,384,088
IRT Operations Opex
R 299,016,780
The expenditure is as extracted from the City’s SAP accounting system as recorded at the end of August 2012.
2012/13 Capital Expenditure Report
Table 2.2 below reflects the budgetary provisions for the IRT project as approved by Council. The actual
expenditure reflected in the tables is as recorded (SAP accounting system) at the end of August 2012.
IRT Progress Report No 30
V1
July&August 2012
Page 4 of 29
Table 2.2: Capital Expenditure (FY 2011/12)
Department
Budget
Monthly Plan
Actual (as at Aug
2012)
IRT IMPLEMENTATION
R 886 602 219
R 44 746 697
R 44 746 697
IRT OPERATIONS
R 1125 655 212
R28 267 600
R 277 678 214
R2 012 257 431
R 73 014 297
R 84 044 502
Figure – Cumulative Expenditure as at August 2012
2012/13 Operating Income and Revenue Report
The FY 2012/13 operating budgets and actual expenditure and revenue (income) as at end of August 2012 are
given in Table 2.3 and Table 2.4 respectively.
Table 2. 3: Operating Expenditure (FY 2012/13)
Department
Budget
Monthly Plan
Actual (as at Aug
2012)
IRT IMPLEMENTATION- (City Funding)
R52 949 654
R8 778 568
R7797274
IRT IMPLEMENTATION - OGD (Grant Funding)
R29 380 429
R268 670
R1 403 386
R82 330 083
R11 465 238
R9 200 642
Total
IRT OPERATIONS -( City Funded)
R107 886 993
R28 244 387
R26 427 223
IRT OPERATIONS - OGD (Grant Funding)
R189 030 871
R15 330 000
R7 597 397
R359 917 864
R43 752 387
R34 024 620
Total
IRT Progress Report No 30
V1
July&August 2012
Page 5 of 29
Table 2.4: Operating Revenue/(Income (FY 2012/13)
Department
Budget
Monthly Plan
Actual (as at Aug
2012)
0
R0
IRT IMPLEMENTATION
Insurance Recoveries
-
Total IRT Implementation Revenue
0
R0
IRT OPERATIONS
Fares / user
R36 100 000
R601 667
R 4 611 617
Total IRT Operations Revenue
R36 100 000
R 601 667
R 4 611 617
A full reconciliation of operating costs incurred to date and a revised projection of anticipated operating costs and
revenue for the complete Phase 1A together with Phase 1B and the Metro South East proposed service is
being undertaken and scheduled for completion by the end of August 2012.
3. Master Programme
Project Progress
The developed MyCiTi Integrated Public Transport Project is being driven through the following major work
streams, the progress of which is briefly discussed below:
•
•
•
•
System Planning;
Infrastructure Provision;
Business Development; and
Industry Transition.
All activities are programmed and monitored in various sub programmes – which are then consolidated into a
Master Programme for the project. A rolled up summary view of latest revision MASTER PROGRAMME Rev K –
September 2011 is shown below.
DESCRIPTION
VEHICLE OPERATOR APPOINTMENTS
STATUS
Behind
16 weeks
STATION MANAGEMENT SERVICES
Behind
5 weeks
VEHICLE ACQUISITION
Behind
6 weeks
Feeder vehicle – behind schedule
Trunk Vehicle tender - delayed
LAND PROCUREMENT
On track
In line with the Master Programme.
CCC - DESIGN
On track
In line with Master Programme
CCC – CONSTRUCTION & IMPLEMENTATION
On track
In line with Master Programme
AFC - DESIGN
Behind
4 weeks
Software design and implementation
behind schedule
AFC – CONSTRUCTION & IMPLEMENTATION
Behind
3 weeks
Delay to the EMV & Transit product
implementation process
IRT Progress Report No 30
NOTES
Compensation and long-term contract
negotiations have been delayed due to a
longer than expected stakeholders
consultation period.
The SM Services tender was withdrawn
ahead of the original tender date. The retender has now taken place.
V1
July&August 2012
Page 6 of 29
EIA / PLANNING APPROVAL
Behind
21 weeks
ATLANTIS CORRIDOR – DESIGN
On track
The heritage process for Adderley Street
trunk station plan approval has taken
longer than expected in response to public
comments.
In line with Master Programme
ATLANTIS CORRIDOR – CONSTRUCTION
Behind
2 weeks
Delays to civil construction projects and the
open feeders
INNER CITY DESIGN
Behind
4 week
Delayed design due to heritage constraints
and changes by the client.
INNER CITY – CONSTRUCTION
Behind
2 weeks
Delays to Inner City open and closed feeder
stops.
SUPERSTRUCTURES - TRUNK STATIONS & CLOSED
FEEDERS
NMT INTEGRATION
Behind
1 week
On track
Inner City superstructures behind schedule
In line with Master Programme
Some of the major delays stem from a number of key issues and are:
•
VOC appointments – please refer to Risk Section for more details of the delays to date.
•
Adderley Street EIA Process seeking heritage plan approval of works – a number of mitigation actions are
detailed in Risk Section.
•
Bus acquisition – two tenders are to be advertised in September which will require an expedited evaluation
process and manufacturing in order to meet the original schedule dates.
Phase 1A Milestones:
In summary, below are the projected / revised completion dates compared to the planned dates of the various
Milestones as per the February 2011 amendments to the IRT Business Plan.
•
•
•
•
Milestone 1
o
Planned:
October 2012
o
Revised/Projected:
1 December 2012 – 4 May 2013
Milestone 2
o
Planned:
December 2012
o
Revised/Projected:
16 March to 13 April 2013
Milestone 3
o
Planned:
February 2013
o
Revised/Projected:
11 May to 30 June 2013
Milestone 4
o
Planned:
November 2013
o
Revised/Projected:
1 November to 30 November 2013
The document below indicates the progress of the project, based on Master Programme REV K. This Master
Programme was approved in September 2011.
IRT Progress Report No 30
V1
July&August 2012
Page 7 of 29
IRT Progress Report No 30
V1
July&August 2012
Page 8 of 29
V1
July&August 2012
Page 9 of 29
4. Infrastructure
Planning and Design
All infrastructure planning and detailed design work for Phase 1A is progressing well and is largely completed
with the exception of some inner City elements which are pending heritage and environmental assessments.
Measured against the Project’s overall Master Programme (Rev K – September 2011); the progress at the end of
August 2012 was 89%, with the planned being 97%.
Planning and design of infrastructure for Phase1B is well underway and Phase 2 will commence once the system
planning exercise is sufficiently advanced to permit this.
Construction
Progress with regards to construction is described under the following categories:
•
•
•
Bus-ways
Bus stations and stops
Depots, workshops and staging areas
The Phase 1A: Atlantis Corridor & Inner City – construction contract progress measured against the Project’s
overall Master Programme (Rev K – September 2011) at the end of August 2012 was 63%, with the planned
being 67%.
Bus-ways
A total of 17.5 km of bus-way has been completed between the CBD and West Coast Suburbs with another +/11 km currently under construction. Of the four remaining major bus-way contracts their progress as at the end
of August 2012 was:
•
•
•
•
Racecourse road – Montague Gardens
Atlantis and Melkbosstrand
Potsdam Road (Killarney)
Blaauwberg Road (Table View)
98%
87%
26%
55%
A number of smaller Projects within the CBD and environs are underway or pending the outcome of a heritage
assessment or finalization of lease / servitude negotiations. These include Projects in Adderley Street, the V&A
Waterfront and Sea Point.
Bus Stations and Stops
A total of 16 no. trunk service bus stations have been completed and are in use. The balance of 14 trunk station
are currently under construction where progress has been assessed between 18% and 97% complete per
station, with the exception of the bus stations in Potsdam Road where construction in pending the bus-way
construction.
The construction of bus stops (in excess of 500 in total) is underway and construction is on programme.
Depots, Workshops and Staging Areas
The construction of the Stable Depot, off Potsdam Road is complete.
The extension of the Inner City Depot in Prestwich Street at the end of August 2012 was 24% complete.
The Foreshore staging area is complete.
Construction of the Atlantis Depot at the end of August 2012 was 64% complete.
IRT Progress Report No 30
V1
July&August 2012
Page 10 of 29
Figure 1 - Atlantis Depot under construction
Current use of infrastructure
It should be noted that the completed bus-ways between the CBD and Table View, the trunk stations and depots
(excluding the Atlantis depot) are all being used by the interim (Milestone 0) MyCiTi service that is currently in
operation.
The Stables Depot is complete and has been handed over to vehicle operating company (Kidrogen) who are
operating their contracted component from the MyCiTi service from there. The workshop facilities are also being
used for bus maintenance.
Although largely affected by construction works the Inner City Depot and Foreshore staging area are in use.
Figure 2 - Stable Depot, Potsdam
IRT Progress Report No 30
V1
July&August 2012
Page 11 of 29
Construction Summary Status
During the month of July and August 2012, the overall progress on the various infrastructure construction
projects under IRT Phase 1A can be summarised as follows:
BUSWAY CIVIL CONTRACTS & STATIONS
112Q-R27 North at Sandown & Sunningdale Roads

Practical Completion was achieved on 30 June 2012.
113Q-Non Motorised Transport (Table View / Milnerton areas)

Works have been completed. The contract has, however, been extended to cater for landscaping
maintenance.
128Q-Racecourse Road, Milnerton

Practical completion of the civil works is anticipated by September 2012.

Completion of the station buildings is scheduled for end October 2012.
262Q- Atlantis & Melkbos Civil Works around Stations

Station substructures were handed over to Group 5 on 28 May 2012.

Station Top Structures completion projected for January 2013.
437Q-Blaauwberg Road

On programme for completion by June 2013.

The focus is on the section from Pentz / Raatz to Wood Drive, as the stations are required for operations
early 2013.

Noted that construction of Boy de Goede being delayed due to re-location of Eskom cables that are
required. All Eskom related works are now underway and construction of the actual works around the
station can commence shortly.
154Q-Potsdam Road

Works commenced 27 March 2012.

Completion for Civil works projected for September 2013.
390Q-Queens Beach

Works commenced in May 2012 and are scheduled for completion by March 2013. Approximately 1 months
delay has been experienced due to relocation of services which will affect the end date.
390Q-Gardens

Works were completed in July 2012. Station to be handed over to the City ASAP.
390Q Adderley

A public participation process to relocate the Cenotaph is currently underway. Decision from Heritage
Western Cape to be confirmed, once public participation process is completed.

Following completion of the conceptual design; further design is on hold and subject to the outcome of the
Heritage Impact Assessment.

The construction of this station has been removed from the Group 5 contract. Consultants are developing
kerbside bus stops as an interim solution for implementation by Milestone 1 (Nov 2012).
390Q V&A Waterfront Station

Waiting for the signing of a ‘Servitude Agreement’ between the CoCT and V&AW regarding infrastructure
costs/lease costs. Finalisation of agreement is now critical to achieve sign off from Council before 2012 year
end.
FEEDER STOP CONTRACTS
Advertising Contract for Feeder Stops
The advertising contract has been awarded. Once details of the contract have been supplied to infrastructure,
arrangements shall be made to hand over completed stops.
375Q-Table View Feeder Stops

Works are not currently on programme, but the contractor is still projecting completion by October 2012.

Table View closed feeder station is due for completion by October 2012. Operation of this station is in line
with completion of stations along Blaauwberg Road, i.e. Wood Drive, which is scheduled for early 2013.
469Q-Atlantis Feeder Stops

On programme for completion by October 2012.
IRT Progress Report No 30
V1
July&August 2012
Page 12 of 29
319Q- Inner City Feeder Stops

Currently the contract is running 13 days behind the programme due to contractor-related issues and
completion is expected June 2013

Note that confirmation of routes and stops required for Milestone 1one is critical if it is to be co-ordinated
with infrastructure delivery.
IRT DEPOT CONTRACTS
170Q-Stables Depot

Handover of the depot to the operator was achieved in June 2012.
Inner City Depot

Works commenced in April 2012. Completion date to be confirmed once the impact of design changes and
phasing of construction works has been resolved.

The co-ordination of current Milestone 0 bus services together with construction activities has placed a risk
on the delivery of a fully operational site by 1 November 2012. . The relocation of Milestone 0 services
would allow the contractor access to the balance of the site for completion of the majority of the works.
Partial occupation can then be planned for the Inner City Depot for November 2012, providing sufficient
access to facilities to operate the start-up service.

Noted that the contract budget is to be increased due to various design changes and risk realisations in the
ground. BAC meeting to be arranged accordingly.
43Q – Atlantis Depot

Contract commenced on 9 January 2012.

The contractor is currently four weeks behind programme.

Completion is projected for December 2012 as per programme.
The overall status of IRT Phase 1A Infrastructure for the Inner City and Atlantis Corridor is indicated in the table
below showing current progress versus planned progress:
IRT Progress Report No 30
V1
July&August 2012
Page 13 of 29
IRT Progress Report No 30
V1
July&August 2012
Page 14 of 29
5. System Planning
Phase 1A
The planning for the rollout of Phase 1A is complete and roll out has been programmed for over five major
1
milestones. Milestone 0 is currently operational. The remaining milestones will be rolled out as follows:
Milestone
Milestone 1
Description of services provided
Updated Plan
Milestone 0 plus

The permanent Inner City feeders covering Planned:
entire inner city areas plus a link to Hout Bay. December 2012
9m feeder busses will be operational.
 Existing Interim feeders in Table View will Revised/Projected:
continue in support of the Table View Trunk
1 December 2012 – 4 May 2013
service
Plus:


Milestone 2
Permanent Table View feeders to serve
the Table View trunk and provide a
distribution service within the Table View
area.
Opportunity to commence City to
Montague Gardens trunk along Racecourse
Road supported by a feeder btw Montague
Gardens and Century City
Planned:
March 2013
Revised/Projected:
16 March to 13 April 2013
Plus:

Atlantis Trunk via Melkbosstrand to
Montague Gardens and Cape Town

Feeders within Atlantis serving trunk and
local travel desires.
Planned:
June 2013
Revised/Projected:
11 May to 30 June 2013
Milestone 3
Plus:

Trunk from Bayside to the CBD is
extended from Bayside to Du Noon.
Planned:
November 2013

Interim feeder between Du Noon to
Montague Gardens (this can be introduced
earlier as part of milestone 2 or 3)
Revised/Projected:
1 to 30 November 2013
Milestone 4
Figure 3 : Phase 1A planned roll-out programme
1
Milestone ‘0” refers to the current interim MyCiTi service which consists of trunk services
between the CBD and Table View and selected feeder services in the CBD and in Table View.
IRT Progress Report No 30
V1
July&August 2012
Page 15 of 29
Phase 1B & 1C
The system planning team are currently finalizing operational details for the completion of Phase 1 of the project.
This includes the following:
•
•
•
Trunk (main-line) services between Du Noon to Century City via Montague Gardens;
Feeder services from Summer Greens, Edgemead & Richwood to Century City; and
Feeder service between Montague Gardens to Maitland and Salt Rive Rail stations via Koeberg and
Voortrekker Roads.
N2 Express Service
The roll-out of Phase 2 (Metro South East) express services is being planned internally and progress thereof
will be reported in future reports. The system planning team has finalised the viability assessment of the Express
Service and is currently being incorporated into the Business Plan which will be submitted to the relevant
portfolio committees and COUNCIL for approval in October 2012.
In addition an interim express BRT service between the MSE and CBD is proposed to be fully operational by
December 2013.
Phase 2: Metro South East
Phase 2 is defined as the Metro South East (MSE) area and is a region of high public transport demand in the
metropolitan area. A number of high priority public transport corridors serving the MSE have been identified and
the systems planning team are now focussing on these. The high priority corridors include rapid transit (trunk)
services to and from the MSE along the following:
•
•
•
•
Wynberg / Claremont;
Bellville via Symphony Way;
West Coast, Montague Gardens, Atlantis via Nigeria Way (Langa) and Jan Smuts Drive; and
CBD (via Klipfontein Road)
6. Business Development
Vehicle Procurement Contracts (VPCs)
The supply of 9 m low floor feeder buses under Contract 371G/2010/2011 is well underway with the City
accepting delivery of the first 46 buses. The production of buses will continue to March 2013. The supply of
components supply via sea and air freight has been a critical time related issue which affected initial production
progress but with the bus production now beyond the start-up phase supply logistics has improved and no longer
a major area of concern. The project team will however continue to closely monitor production rates. The buses
are being assembled in Elsie’s River where approximately up to 180 local personnel have been employed at the
assembly plant.
Tenders for the balance of the Phase 1A fleet and the Phase 2 Express service fleet are planned to be advertised
at the end of September 2012.
The issue of a National Treasury Notice on 16 July 2012 regarding designated sectors for local production and
content requires that all new buses must meet specific a percentage of local production and content. The City’s
tender documentation is being amended to ensure compliance with these new requirements and a number of
meetings have been held with the Department of Trade and Industry (DTI) and a representative from NAAMSA
in order to clarify a number of issues.
IRT Progress Report No 30
V1
July&August 2012
Page 16 of 29
Vehicle Operator Companies (VOCs)
The process of negotiating the long term VOC contracts for Phases 1A and 1B started in May 2012 with the issue
of the Prospectus. This was followed in June 2012 with the issue of the draft contract documents to each of the
three VOC’s and the City’s initial proposal of the kilometre rates. Negotiations continued during the reporting
period with a view to finalising negotiations by mid October 2012. Agreement by the taxi industry of early
compensation is a prerequisite for the finalisation of the negotiations of the long term agreements.
Fare Collection Contract (AFC)
During July, the final design of the Transit Products was completed and the manufacturing of the first set of 30
gates was started. By the end of July, 81% of the software development for the intelligent flat and EMV distance
based fares solutions was completed with 13% of the hardware installed – this hardware installation related
particularly to the current interim flat fare solution.
During August, factory acceptance testing (FAT) was successfully completed on the first 30 gates (see Figure
6.2). Six additional ABSA retailers were added to the existing retail network and all ABSA ATMs activated for use
by ABSA account holders for value loading/pin changes. Furthermore, ABSA have also installed 11 cash receptor
machines for use by any myconnect card holder for value loading/pin changes. By the end of August the
software development for the intelligent flat and EMV distance based fares solutions was completed, together
with the training plan and manuals.
Figure 6.2 - Fare Access Gates – Factory acceptance testing (FAT) completed
Control Centre Contract (CCC)
During July, whilst installations continued on the buses and in the stations the final design of the SOAP interface,
which allows for the integration between the control center and fare media equipment to enable distance based
fares to be correctly calculated was completed.
During August, site acceptance testing (SAT) on the buses and in the stations was started. Although the
passenger information boards (PID) have been temporarily configured to show the time only (see Figure 6.3),
the final design of the PID ‘look & feel’ was completed which means that configuration relating to bus departure
times can start in September – displaying the time electronically, which is automatically synchronized with the
network time server thus displaying the correct time as per 1026 100% of the time, which reduces the risk of
having to keep analogue clocks correct as per 1026. By the end of August, 81% of the software development
for the full solution was completed with 45% of the hardware installed on the buses, 45% in the stations and
95% at the TMC for System Controlling.
IRT Progress Report No 30
V1
July&August 2012
Page 17 of 29
Figure 6.3 – Passenger Information Display (PID) showing time
Station Management Contract (SM)
The Station Management tender closed on 20 July 2012 and tender adjudication continued through the rest of
the reporting period. It is envisaged that, provided that lengthy negotiations are not required and there are no
appeals, the contract will be awarded in December 2012 and after a period of mobilisation, the contractor will
commence operations in March 2013. The delay in the commencement date of the Station Management Contract
has necessitated the advertising of a short-term tender for the maintenance of landscaping along MyCiTi routes
and at stations. The maintenance of landscaping is included in the Station Management Contract, which will
commence only in March/April 2013, while the current maintenance contracts for this landscaping end in
September 2012. The landscaping tender was advertised on 3 August 2012 and will be awarded in 1 October in
time to allow for a continuity of the landscaping maintenance function.
A further contract to secure retail leases to retail businesses to occupy and trading outlets at specific stations is
being developed in time for the date of opening of the Gardens station in November 2012.
Advertising Management Contract
The preferred service provider was appointed by the City’s BAC on 2 May 2012, subject to negotiations which
continued during the course of the reporting period. It is anticipated that the final contract award will take place
in September 2012 subject to any appeals.
Business Plans
The business development team proceeded with the process of drafting business plans for Phases 1B and 2A
Express as well as updating the current Phase 1A business plan incorporating the council approved amendments
to date. The Phase 1B and 2A Express business plans are required for council approval in order to proceed with
further detailed planning and infrastructure implementation.
IRT Progress Report No 30
V1
July&August 2012
Page 18 of 29
7. Industry Transition
The City has finalised the process of legal verification of the qualifying operators’ personal and banking details.
We are in the process of requesting the Provincial Regulatory Entity for the cancellation of the affected operating
licences and physical scrapping of minibus-taxi vehicles before effecting payment of compensation.
In respect of VOC A, Transpeninsula, additional costing surveys that the City needed to undertake in order to
conclude the compensation offer for these associations have been completed. These survey results will now be
applied to the compensation model to conclude compensation offers for operators forming part of VOC A.
8. MyCiTi Operations
Since its launch in May 2010 until August 2012, over 3.8 million passenger journeys have been made on the
MyCiTi rapid transit system, many of whom use its rapid bus service on the dedicated bus lanes. This includes
transport services during the Soccer World Cup, passengers who made use of MyCiTi buses during events at the
Cape Town Stadium and those who made use of event services offered with chartered buses.
Between January and August 2012, the counting of passengers using the system has been dependant on the
recording of the validations made using the myconnect card (as opposed to counting paper ticket sales). There
is an indication that passenger numbers have dropped on the Inner City and Trunk services since December
which are confirmed through surveys and passenger counts. Passenger numbers did however increase in July for
the airport when compared to the May and June figures, with the figures remaining steady on the other services
in comparison to June. This may be the end of a cyclical trend we can expect to see through the winter months.
The following graphs outline the number of passengers using the system.
MyCiTi Airport Service: passengers per month
14000
12000
10000
8000
6000
4000
2000
0
IRT Progress Report No 30
V1
July&August 2012
Page 19 of 29
Passenger journeys based on ticket sales: MyCiTi
(excluding airport and event services)
(Assumption: 33% of passengers use only feeders. 66% use trunk + feeders or only trunks.)
Total passenger journeys counted. Different trips taken by a passenger on one journey counted as one.
350000
Paper Tickets
EMV Validations
Passengers per month
300000
250000
200000
150000
100000
50000
0
The following table indicates the present on time buses against the set schedules. Transport for London bus
norms aim to achieve an on time % of 85% or more:
Table 8.1 - Performance data for August 2012.
T1
% On-Time
(2 min early to 5 min late vs. time table time)*
Airport
F1
F14
F15
F16
July to September 2011
Average
87%
97%
88%
79%
57%
67%
72%
78%
78%
79%
October to December 2011
Average
88%
99%
92%
75%
January to March 2012
Average
87%
95%
90%
75%
Averages
89%
98%
91%
July-12
81%
88%
86%
Averages
88%
98%
93%
84%
92%
83%
April to June 2012
August-12
Averages
88%
96%
93%
82%
86%
83%
*Note that times are indicated in minutes according to international standards.
The variances would occur between the time range of 2.59min early and 5.59min late.
IRT Progress Report No 30
V1
July&August 2012
Page 20 of 29
% on-time departures
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
T1
Airport
F1
F14
F15
F16
IRT services
Ave. July - Dec 2011
Ave. Jan - July 2012
Aug-12
The following graphs indicate the results of observations undertaken using on-the-ground monitoring as well as
camera analysis at the TMC to assess the VOC’s % compliance against the contract.
Average Operational Service Compliance auditing results
undertaken by daily monitoring of the contract
100%
80%
60%
40%
20%
0%
Jul-12
Aug-12
Sep-12
Infrastructure
Oct-12
Nov-12
Dec-12
Vehicles (non-technical)
Operational Resources
Despite progress having been made on obtaining permanent staff for the IRT organogramme, there are still key
vacancies which require the support of the outsourced consultants, especially as a result of the operations
planning presently being prepared for the launch of Milestones 1, 2 and 3.
With the fleet increasing in size as a result of the City’s receipt of the 9m Optare feeder buses, the incorporation
of a dedicated STS resource structure for IRT is being proposed to ensure the fleet vehicles are managed and
maintained correctly.
IRT Progress Report No 30
V1
July&August 2012
Page 21 of 29
Support functions (provided by other City departments)
Transport Information Centre: A key focus to enabling the system to improve relies on the feedback from the
general public. Data is being compiled from calls being received from the public at the Transport Information
Centre. The majority of comments and complaints are related to the implementation of the EMV card (as
reflected in “Fare and myconnect queries”). Despite there being no SLA in place as yet, a good working
relationship has been established.
IRT Monthly Stats
30 July 2012 - 26 August 2012
Number of calls taken during the month per item
80
70
60
50
40
30
20
10
0
Reasons for call
Strategic Surveillance Unit - the following graph indicates the number of unauthorised vehicles observed on the
CCTV cameras using the red lane on the R27 between the Civic station and Table View. An overall reduction in
transgressions can be seen as a result of law enforcement issuing fines but 141 fines were still issued in August
against the 175 cars noted in the dedicated lanes. A SLA agreement is still to be drafted, however a good
working relationship continues.
Number of vehicles
observed on IRT red lane and Fines issued
450
400
350
300
250
200
150
104
100
88
45
42
50
141
131
64
83
79
51
19
0
May-11
Jun-11
Jul-11
Aug-11
Sep-11
Oct-11
Nov-11
Dec-11
Number of vehicles in IRT lane
Jan-12
Feb-12
Mar-12
Apr-12
May-12
Jun-12
Jul-12
Aug-12
Fines issued
Law enforcement - A good working relationship continues with Law Enforcement whose duties cover both IRT
passenger infringements monitoring as well as other by-law enforcement. The officers were able to charge a
IRT Progress Report No 30
V1
July&August 2012
Page 22 of 29
total of 537 passengers who boarded for free as a result of the on-bus equipment not working. No direct fare
evasion was observed during the month.
Law Enforcement Inspections - August 2012
Total inspections
1400
1200
1000
800
600
400
200
0
1 - 5 Aug 2012
6 - 12 Aug 2012
13 - 19 Aug 2012
20 - 26 Aug 2012
27 - 31 Aug 2012
Weekly inspections
Tappings
Payments
Roads and Stormwater – Our facilities department have found the long lead times for any repairs and
maintenance difficult to work with and further attention is needed to develop an SLA that would ensure better
cooperation between the departments
Cleansing - A good working relationship has been established despite and SLA being needed.
Traffic Services incl. Transport network operation and signals – A good relationship has been established with
support in enforcing the IRT lanes being particularly good. An SLA has been drawn up and is being finalised in
conjunction with the Transport department.
9. Communications, Marketing & Branding
Tasks undertaken for August 2012 were as follows:
The MyCiTi communication team planned and facilitated a public information session about future routes in
Walmer Estate, Woodstock and Salt River. The public were allowed the opportunity to view maps and interact
with engineers working on the project and have their questions answered. Preparations included:
•
•
•
•
•
•
Venue bookings, set up of expo stand and attendance registers, enquiry books
Production and distribution of leaflets
Production and distribution of street pole posters
Preparation of PowerPoint presentation for engineering team
Advertising/Advertorials produced and placed in main daily newspaper
News releases sent out to community newspapers
The advertising campaign has introduced the City’s five pillars’ theme in its brand-focused advertising, to link
closely to the City’s core messages. This has been introduced through a conversational-type advertising style,
which speaks to not just the system but the wider benefits of an efficient public transport service for Cape Town.
The new look includes the darker blue that is being used to brand the 9m feeder buses, as well as following a
more conversational layout. This ties in with our publicity around how MyCiTi brings people from different walks
of life together and gets conversations started that would not necessarily have had the opportunity to occur
previously.
Media releases
Media releases issued between 1-31 August
IRT Progress Report No 30
V1
July&August 2012
Page 23 of 29
•
•
•
•
•
MEDIA
MEDIA
MEDIA
MEDIA
MEDIA
RELEASE,
RELEASE,
RELEASE,
RELEASE,
RELEASE,
August
August
August
August
August
1: MyCiTi services suitable for passengers with special needs
6: MyCiTi info session for Walmer Estate, Woodstock, Salt River on 22 August 2012
10: MyCiTi extended hours of operation for Ajax-CT home games
16: Update on MyCiTi Blaauwberg Rd roadwork’s
20: MyCiTi info session for Walmer Estate, Woodstock, Salt River on 22 August 2012
Website
Work continues on the new MyCiTi website, which is being populated with the necessary relevant information
before being launched. Several content meetings were held between the web developers and the Joint Venture,
namely String, HWB and Switch. There have been delays in the launch of the site as a result of delays in
provision of information for the trip planner functionality.
Announcements
The scripts were written and circulated for the announcements on the buses, namely upcoming stations on the
route (to be broadcast in the buses) as well as safety announcements, (on buses and in stations).
Direct MyCiTi market research:
Work has commenced with market research focused on users and non-users of the MyCiTi service in the existing
and future MyCiTi geographic footprint areas.
MyCiTi DVD Series:
The MyCiTi DVD series has been completed and circulated to the project team and consolidated versions of the
MyCiTi DVD series will be launched in September.
Newsletter
The August edition of the MyCiTi e-newsletter focused on new cycle lanes planned for the city, linked to the roll
out of future MyCiTi bus routes, universal accessibility, and future integration with rail. MyCiTi tip of the month
Make sure that you save the toll-free number 0800 65 64 63 on your cellphone so you can always contact the
Transport Information Centre for help. It's available in English, Xhosa and Afrikaans and operates 24/7.
IRT Progress Report No 30
V1
July&August 2012
Page 24 of 29
10. Risk Management
A comprehensive risk register is prepared on a monthly basis for the City’s review and approval. Mitigation
measures are agreed upon and action is taken in line with the detailed recommendations contained in the report.
The overall risk profile for July and August 2012 has decreased marginally during the reporting period. The major
risks listed in the Risk Assessment Report are the following:
10.1 Delays to the negotiation process of the Interim Vehicle Operating Contracts –
Interim and Long Term.
Prim ary Risk
The current process for the 12 year VOC agreement is programmed to be completed by December 2012
to be operationalized by March 2013.
The overall negotiation process has been re-evaluated taking into account alternate options should the
initial discussions not be successful. If there is a need to adopt these alternate options the Milestone
dates could be exceeded.
M itigating m easures
Assessment of the situation at the end of August 2012 indicated that the roll out sequence had to be
rescheduled to accommodate the industry transition process. The Milestone roll out programme was
adjusted and is in the process of being approved.
There is a secondary negotiation strategy should the current negotiations with the VOC’s end in
deadlock. The roll out might need to be adjusted, but it will not have an effect on the current
operations.
If the secondary negotiations should fail, there are two contingency plans in place to ensure that the
process continues. The failure of the secondary negotiation process will have a more significant effect on
the roll out programme.
Secondary Risks
Metered taxi operations at proposed Adderley Street interim stop to be relocated. The negotiation
process has not started yet.
M itigating m easures
Resources to be allocated to start the negotiations with the Adderley Street metered taxi operators. As
an alternate mitigation measure, the operating licences for this route could be reviewed.
10.2 Financial Management of OPEX:
Prim ary Risk 1
Not spending as planned, due to delays that exceed the allowed float in the Master Programme. Severe
delays are currently experienced on the payment of Compensation to the VOC's and the payment of
scrapping allowances. In addition the cost of scrapping and the amount of vehicles to be scrapped are
increasing.
Not spending the funds, result in the IRT Phase 1A project deviating from its projected cashflow, which
can lead to the underspending of funds allocated to a specific financial year. Under-spending can result
in a reduction in future funding allocations.
IRT Progress Report No 30
V1
July&August 2012
Page 25 of 29
The risk rating of this particular risk item has increased, due to uncertainty regarding timelines for the
negotiation process.
M itigating M easures
All effort is being made to expedite the industry transition negotiations. An on-going delay on reaching
an agreement on Compensation is currently being experienced. The City is actively pursuing individual
operators to urgently finalize the compensation agreements.
Early compensation for operators who agree to the terms of the long term contract will be allowed. The
additional cost envisaged for the scrapping of vehicles to be quantified as soon as possible.
Prim ary Risk 2
The operational cost was assessed and taking the SLA’s (Service Level Agreements) into account,
revised to be within the available budget. The implementation of the project has brought about an
increase in operating cost, which currently remains manageable. There are still elements of the
operational process that needs to be clarified and finalised through inter-departmental SLA’s and the
Station Management Contract. The increasing deficit between income and expenditure is however of
concern.
M itigating m easures
The City is in negotiation with NDOT to clarify the utilization of funds with regards to on-going
operational costs. The operational expenditure model will be updated to determine a more accurate
projection, as soon as there is clarity on the implementation of the SLA’s.
Other mitigation measures include a review of the fare revenue model and the business plan.
10.3 Financial Management of CAPEX
Prim ary Risk
The actual costs of the planned infrastructure projects are exceeding original estimates, resulting in
deviation from projected spending targets. The overall contract may exceed the original estimated
budget if the proposed savings identified, are not realised.
Not spending as planned, due to variations in the contract value or delays can lead to underspending of
funds allocated to a specific financial year. Under spending can result in a reduction in future funding
(DORA) allocations).
In order to proceed with multi-year procurement processes to achieve the projected project spend,
guarantees of future funding allocations from N.D.O.T. is crucial.
M itigating m easures
The capital costs of the projects were updated, indicating that the committed contracts are being
managed predominantly within the revised spending targets. This has been achieved through on-going
value engineering and on projected saving targets for each project component.
The actual capital expenditure is tracked monthly and evaluated against projections of the overall cash
flow to highlight possible risk areas in advance. The cashflow is reported on a monthly basis.
10.4 Consultant appointments are critical to ensure the successful completion of Phase
1A and the start of future phases.
Prim ary Risk
IRT Progress Report No 30
V1
July&August 2012
Page 26 of 29
Appointment of the current consultant teams responsible for the design and management of the
infrastructure projects are coming to an end prior to the construction contracts concluding.
If the contracts are not extended it may result in a break in continuity in the design / management of the
implementation process.
To ensure a continued roll out of the infrastructure, there should be an overlap between the current team
and the teams to be procured via the tender process for the future phases.
M itigating m easures
The consultant appointments that can be extended will be adjusted according to the City’s Procurement
Policy. Other contracts will be re-tendered.
10.5 Risks related to the procurement of contracts of various phases.
Prim ary Risk
The procurement of the last contracts in Phase 1A can overlap with the procurement of the contracts
required for the future Phases. Procurement of too many contracts simultaneously, with a limited amount
of procurement staff in Supply Chain Management, can result in delays in the procurement of the
contracts. Delays to the start of contracts can result in under spending in the particular financial year.
M itigating M easures
The procurement programme for Phase 1A was updated. A Procurement Programme that includes all of
the future phases was compiled, to indicate the potential impact.
The allocation of resources to the multi-phased programme will enable the IRT team to plan resource
utilisation in the critical months ahead.
11. Health & Safety
Building & Civil Contracts
The activities on construction sites are subject to the requirements of the Occupational Health and Safety Act No.
85 of 1993. It is a condition of every contract that the contractor ensures that all work will be performed, and all
equipment, machinery and/or plant used, in such a manner as to comply with the provisions of the Act and the
regulations promulgated there under. Each contractor is required to appoint a competent person whose duty it
is to enforce compliance. The Health and Safety practitioner appointed by the City of Cape Town considers, for
approval, health & safety plans submitted by contractors; monitors compliance; issues instructions to bring about
improvements where required, and prepares monthly reports, of which the table below is a summary:
CONTRACT
IRT Progress Report No 30
CONTRACTOR
PERCENTAGE GENERAL
COMPLIANCE
July
August
2012
2012
V1
COMMENTS
July&August 2012
Page 27 of 29
128Q/2010/11: Transport Corridor along
Racecourse Road from R27 to Omuramba
Road
Exeo Khokela Civil
Engineering Construction
76,8%
80,9%
Prohibitions –
working in or next to
trafficked lanes
154Q/2011/12: Atlantis IRT Corridor:
Potsdam Road from Blaauwberg Road to
Usasaza Road, Dunoon
Martin & East
67%
89,4%
Prohibition –
pedestrian
accommodation
262Q/2010/11: Atlantis IRT Infrastructure:
Trunk Route Stations, Roadworks and
Services in Melkbosstrand and Atlantis
Martin & East
98%
96,5%
Prohibitions –
working next to
trafficked lanes
375Q/2010/11: IRT System Phase 1A:
Construction of Bus Stop Infrastructure in
Table View and Milnerton
Civils 2000
92,1%
84,5%
437Q/2010/11: Atlantis IRT Corridor:
Blaauwberg Road from R27 to Potsdam
Road
469Q/2010/11: IRT System Phase 1A:
Construction of Bus Stop Infrastructure in
Atlantis and Melkbos
Martin & East
62,3%
78,1%
Prohibition –
excavations
repeated
Exeo Khokela Civil
Engineering Construction
56,4%
87,6%
87%
Group 5
Prohibition – lifting
machine (repeated)
Traffic
accommodation
An improvement in
hazard compliance
noted during the
August ’12 site
inspections.
80%
390Q 08/09: IRT Major Station
Superstructures Contract
none
Administrative H&S
systems compliance
remains high.
391Q10/11: IRT Open Feeders Bus Stops
Contract
Group 5
75.3%
A significant increase
in hazard compliance
on the Feeder Stop
sites assessed during
August ’12.
95%
Administrative H&S
systems compliance
remains high.
Table 11.1 - Summary of Building & Civil Works: OH&S Compliance Report
Note: The “Percentage General Compliance” refers to a score based system of independent “Safety Agent’s” assessing
compliance with OH&S requirements, which include, inter alia: on-site construction practice, provision of safety and protective
equipment, on-site documentation etc.
IRT Progress Report No 30
V1
July&August 2012
Page 28 of 29
Operational MyCiTi Contracts
Full OH&S assessments of the VOC operations continue. The overall station and depot compliance is good.
Kidrogen low score in May on their depot was as a result of their transition between their old and new Stables
depot and paperwork, updated procedures etc not being in place.
A meeting was held with the MyCiTi OHS team and the City of Cape Town Corporate and HR representatives to
address the low OHS assessment scores experienced for some of the stations since the beginning of the OHS
assessment process. The current methodology for scoring the items in the OHS assessment form was reviewed
and a revised methodology was agreed upon by all parties. The higher risk items will in future be weighted more
heavily to counteract the effect of non-compliant low risk items significantly reducing the total assessment score.
This revised methodology will be implemented from September 2012 for all stations and depots.
The following graphs indicate the overall average H&S compliance of the stations and depots to date. The
Kidrogen depot assessment was not conducted for August 2012 as Kidrogen were in transition between the
shared Transpeninsula depot and their newly constructed depot in DeNoon. The Kidrogen depot assessments will
resume in September 2012, as they have now taken possession of the new depot.
Monthly H&S Assessment Comparisons of VOC Stations
Vehicle Operator
TransPeninsula (IRT Bus Stations)
Kidrogen (IRT Bus Stations)
GABS (Depot)
TransPeninsula (Depot)
Kidrogen (Depot)
November December January February
82
90
83
78
80
81
70
75
March
80
79
April
81
82
May
83
77
77
96
65
June
82
74
July
80
77
85
85
August
83
80
88
85
Monthly Health And Safety Assessment Comparison
100
95
90
85
80
75
70
65
60
55
50
45
40
November
December
January
TransPeninsula (IRT Bus Stations)
February
March
Kidrogen (IRT Bus Stations)
April
May
GABS (Depot)
June
July
TransPeninsula (Depot)
August
Kidrogen (Depot)
Project Office
As required in terms of the Occupational Health & Safety Act, the monthly inspection of the project office
facilities and environment was undertaken in July & August 2012 - no non-compliance issues were noted.
IRT Progress Report No 30
V1
July&August 2012
Page 29 of 29
12. General
The following general issues are noted:

Additional staff members have been appointed to the City IRT Team; it is anticipated that all IRT staff
appointments will be substantially complete by the end of August 2012.

Agreement was reached with NDOT on a schedule for regular quarterly meetings for the future (on
system planning, funding and other crucial matters)
IRT Progress Report No 30
V1
July&August 2012