1159 REPORT To EXECUTIVE MAYOR CITY OF CAPE TOWN IISIXEKO SASEKAPA ] STAO KAAPSTAO I MC 46/06/09 1. ITEM NUMBER: 2. 200912010 SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLANS (SDBIPs) AND BUSINESS PLANS: DIRECTORATE STRATEGY & PLANNING UNIKEZELO LWEENKONZO LWANGO-2009/2010 KUNYE NEZICWANGCISO ZOKUMISELWA KWEBHA ..IETHI (SDBIPs) NEZICWANGCISO ZOSHISHINO: ICANDELO LOLAWULO LEZICWANGCISO NOCWANGCISO DIENSLEWERINGSEN BEGROTINGSIMPLEMENTERINGSPLANNE (SDBIPs) EN SAKEPLANNE VIR 2009/2010: DIREKTORAAT STRATEGIE EN BEPLANNING 3. RECOMMENDATION FROM PLANNING & ENVIRONMENT PORTFOLIO COMMITTEE: 2 JUNE 2009 (PLAN 09/06/09) RECOMIVIENDED that: (a) the Mayoral Committee approves the 2009/2010 Directorate Service Delivery and Budget Implementation Plans and Business Plans; (b) Council notes the 2009/2010 Directorate Service Delivery and Budget Implementation Plans and Business Plans; AANBEVELING dat: (a) die Burgemeesterskomittee die dienslewerings en begrotingsimplementeringsplanne en sakeplanne van die direktoraat vir 2009/2010 goedkeur; (b) die Raad kennis neem van die dienslewerings en begrotingsimplementeringsplanne en sakeplanne van die direktoraat vir 2009/2010. ISINDULULO (a) Ukuba iKomiti kaSodolophu/yoLawLilo mayiphumeze uNikezelo IweeNkonzo IweCandelo loLawulo lowama2009/2010 neziCwangciso zokulV1iselwa kweBhajethi kunye neziCwangciso zoShishino; 1160 (b) ukuba I Bhunga maliqaphele uNikezelo IweeNkonzo IweCandelo loLawulo lowama -200/2010 neziCwangciso zokuMiselwa kwe Bhajethi kunye neziCwangciso zoShishino 1161 REPORT To PLANNING AND ENVIRONMENT COMMITTEE PORTFOLIO COMMITTEE MAYCO COUNCIL 1. ITEM NUMBER: 2. SUBJECT CITY OF CAPE TOWN IISIUKO SASEKAPA. STAD KAAPSTAD I PLAN 09/06/09 (LSU - 8340) 2009/2010 SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLANS (SDBIPs) AND BUSINESS PLANS: DIRECTORATE STRATEGY & PLANNING ISIHLOKO UNIKEZELO LWEENKONZO LWANGO-2009/2010 KUNYE NEZICWANGCISO ZOKUMISELWA KWEBHAJETHI (SDBIPs) NEZICWANGCISO ZOSHISHINO: ICANDELO LOLAWULO LEZICWANGCISO NOCWANGCISO ONDERWERP DIENSLEWERINGS- EN BEGROTINGSIMPLEMENTERINGSPLANNE (SDBIPs) EN SAKEPLANNE VIR 2009/2010: DIREKTORAAT STRATEGIE EN BEPLANNING 3. PURPOSE To submit to the Portfolio Committee for their consideration and recommendation, the 2009/2010 Directorate SDBIP information pack which contain the: • Directorate SDBIP • Departmental Business Plans - narrative; and • Departmental SDBIPs. These documents underpin the 2009/2010 Corporate SDBIP that will be submitted to the Executive Mayor for approval in terms of Section 53(1)(c)(ii) and 69(3)(a) of Act No. 56 of 2003: Local Government: Municipal Finance Management Act (MFMA). 09_10 DIR_DEPT SDBiP COVER REPORT (3),doc [Template updated April 2009J Page 1 of 6 4. STRATEGIC INTENT 1162 The SDBIP is a detailed plan for implementing the municipality's service delivery as outlined in the Integrated Development Plan (IDP) and budget. It includes the service delivery targets and performance indicators for each quarter which should be linked to the performance agreements for senior management. The performance criteria contained in the SDBIP are designed to achieve Good Governance and Regulatory Reform, as well as facilitating the accomplishment of Council's other strategic focus areas Le. • • • • • • • 5. Shared Economic Growth and Development Sustainable Urban Infrastructure and Services Energy Efficiency for a Sustainable Future Public Transport Systems Integrated Human Settlements Safety and Security Health, Social and Community Development FOR DECISION BY Portfolio Committee, Mayco and Council. 6. EXECUTIVE SUMMARY The 2009/2010 Directorate and Departments SDBIPs contain the objectives, indicators and quarterly targets by which progress will be measured during the 2009/2010 financial year. These are derived from the Integrated Development Plan of the City, which serves before Council on 27 May 2009, and are an elaboration of the Five Year Corporate Scorecard contained in the IDP. The Departmental Business Plans provides the narrative to understanding the SDBIPs. The purpose of this report is to submit the 2009/2010 Directorate's SDBIP information packs to the Portfolio Committee for consideration and recommendation to the Executive Mayor. The Directorate SDBIP information pack is attached as Annexure A. The electronic versions will be placed on the city website at www.capetown.gov.za/idp after it has been noted by Council. 09_10 DIR_DEPT SDBIP REPORT.doc (Template updated April 2009J Page 2 of 6 7. 7. 7. RECOMMENDATIONS 1163 7.1. That the Portfolio Committee makes recommendation to the Executive Mayor on the contents of the 2009/2010 Directorate Service Delivery and Budget Implementation Plans and Business Plans. 7.2. That the Mayoral Committee approves the 2009/2010 Directorate Service Delivery and Budget Implementation Plans and Business Plans. 7.3 That Council notes the 2009/2010 Directorate Service Delivery and Budget Implementation Plans and Business Plans. ISINDULULO 7.1 Ukuba iKomiti yeMicimbi yeSebe yenze isindululo kuSodolophu weSigqeba ngokumalunga neziqulatho zoNikezelo IweeNkonzo lowama2009/2010 kunye neziCwangciso zokuMiselwa kweBhajethi neziCwangciso zoShishino. 7.2 Ukuba iKomiti kaSodolophu/yoLawulo mayiphumeze uNikezelo IweeNkonzo IweCandelo 10Lawulo lowama-2009/2010 neziCwangciso zokuMiselwa kweBhajethi kunye neziCwangciso zoShishino. 7.3 Ukuba iBhunga maliqaphele uNikezelo IweeNkonzo IweCandelo 10Lawulo lowama-2009/2010 neziCwangciso zokuMiselwa kweBhajethi kunye neziCwangciso zoShishino. AANBEVELING 7.1 Dat die portefeuljekomitee aanbevelings by die uitvoerende burgemeester maak oor die inhoud van die diensleweringsen begrotingsimplementeringsplanne en sakeplanne van direktorate vir 2009/2010. 7.2 Dat die burgemeesterskomitee die diensleweringsen begrotingsimplementeringsplanne en sakeplanne van direktorate vir 2009/2010 goedkeur. 7.3 raad kennis neern van die dienslewerings- en Dat die begrotingsimplementeringsplanne en sakeplanne van direktorate vir 2009/2010. 09_10 DIR_DEPT SDBIP REPORT.doc [T emplate updated April 2009] Page 3 of 6 8. DISCUSSION/CONTENTS 8.1. 1164 Constitutional and Policy Implications The process is driven by legislation. 8.2. Environmental implications Does your report result in any of the following: No [8J Yes (if yes, please complete the section below by clicking on the relevant tick boxes) Loss of or negative impact on natural space and/or natural vegetation, rivers, vleis or wetlands? An increase in waste production or concentration, pollution or water usage? 0 Loss of or negative impact on the city's heritage, cultural and scenic resources? 0 0 Development or any construction within 500m of the coastline? 0 Does your activity comply with the National Environmental Management Act (NEMA)? (mark by clicking on the tick box) Yes 0 No o Does your report complement and support the City's approved IMEP strategies? (if yes, please select from list below by clicking on the relevant tick box) Biodiversity Strategy and Biodiversity Network Environmental Education and Training Strategy I ntegrated Waste Management Strategy 0 0 0 Coastal Zone Management Strategy Heritage Management Strategy Invasive Species Strategy 0 0 Energy and Climate Change Strategy Air Quality Management Plan 0 0 0 Do the activities/actions arising from your report: (if yes, please select from list below by clicking on the relevant tick box) Enhance Cape Town's unique environmental assets? 8.3. Negatively impact on Cape Town's unique environmental assets? Legal Implications The process of preparing a Service Delivery and Budget implementation plans must inter alia, comply with: Section 53 (1 )(c)(ii) and 69(3)(a) of Act No. 53 of 2003: Local Government: MuniCipal Finance Management Act. 09_10 DIR_DEPT SDBIP REPORT.doc [Template updated April 2009] Page 4 of 6 8.4. Staff Implications 1165 Does your report impact on staff resources or result in any additional staffing resources being required? 8.5. No [8J Yes 0 Risk Implications Does this report and/or its recommendations expose the City to any risk? (Le. does it have any adverse influence on service delivery?) No [8J Yes 8.S. 0 Other Services Consulted All relevant Directorates 09_10 DRDEPT SDBIP REPORT.doc [Template updated April 2009] Page 5 of 6 1166 ANNEXURES Annexure A: Directorate and Department Service Delivery and Budget Implementation Plans and Departmental Business Plans FOR FURTHER DETAILS CONTACT: NAME CONTACT NUMBERS E-MAIL ADDRESS DIRECTORA TE FILE REF No SIGNATURE: DIRECTOR Cheryl Basson 0214003331 cheryl.basson@capetown.gov.za Strategy andplanning B REPORT COMPLIANT WITH THE PROVISIONS OF COUNCIL'S DELEGATIONS, POLICIES, By-LAWS AND ALL LEGISLATION RELATING TO THE MATTER UNDER CONSIDERATION, NON-COMPLIANT LEGAL COMPLIANCE (Author to obtain signature before submission to Executive Support) COMMENT: Comment: EXECUTIVE DIRECTOR : ~ ~ "2G'{: [Compulsory to Insert name] (Author to obtain signature before submission to Executive Support) DATE w-O£'· ~ ~~~ ~ ~. (Author to obtain all signatures before submission to Executi e Support) 09_10 DIR_DEPT SDB1P REPORT. doc [Template updated April2009j Page 6 of 6 .. -~. r~~ 116 'i 2009/2010 : STRATEGY AND PLANNING DIRECTORATE SDBIP - 1 c: 0) E . ALIGNMENT TO lOP 1:: "'0) 0_ 2 0) 3 '0; c: Baseline 08109 Annual Target (Target in brackets) 200912010 General Frequency 0 Comments 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 Council approved draft CDS Framework for discussion with strategic stakeholders Approval by Mayea and Council on final CDS (incl. Action Plans) Review lOP 10/11 in the context of approved CDS and approve communication strategy Implement communication strategy of Council approved City Development Strategy (CDS) 80% 800/; 80% 80% "'III 0) 0: ~ PBOM Shared Economic Growth and Development Objective .Q Corporate SFA& Scorecard Directorate Indicator ObJective No. No. Shared Economic Growth and Development I' til -~ TARGETS Indicator (To include unit of measure) 1A.5115 Completion of the CDS Establish a City Development Strategy that puts people first for the future growth and development of Cape Town which is supported by key strategic stakeholders in the city and that positions Cape Town as a city : - of educated and talented people; - with a quality of public life as a key attractor; - where the challenges of urbanisation are tackled through empowering people; - that has a sustainable, low carbon economy; - that is a globally attractive service. knowledge and innovation centre; and -with one plan for adaptation and resilience to crisis Sustainable urban growth and development through legally compliant tand-use and building development management Strategic Council approval of 5 Year framework for City Development Review discussion Strategy (CDS) with the Key Stakeholders % of LUM development applications finalised: Minor applications (Permanent departures): Within statutory timeframes 80';; ----- 75% ~-~ -Quarterly -~~ CDS should provide a long term (30 year) vision for Cape Town. CDS is a collective strategy owned and driven by the public. private and civic leadership of Cape Town. It will set directions to guide city decisions about services. development and budgets over the long term, however. it is not a detailed plan and budget. It will provide a basis for consistent decision making, prioritising project and resource aliocation. It will give confidence to investors and other City stakeholders that the City's leadership know where they want to take the city and how they intend to get there. ---- Minor LUMS- all permanent departures I 5 ~~-,- Shared Economic Growth and Development P8DM - % of LUM vcvc'u~'"~''' applications finalised: Major applications (Ali other): Within statutory limeframes r-~ ~-----~ - --- ------ 75% 80% 6 Quarterly 75% 80% - - - - C:c:-:~~ Major LUMS - all other applications 80% ---- ~-~--~~-~ Page 1 -~~ 0910 SDBIP DIRDEPT JUNE. 2009 V 7.xlsm ..... ..... ,I',..... ~. "' ... ~..::..;,., 3 Corporate SFA& Scorecard Directorate Indicator Objective No. No. ....c (Target in brackets) measure) "0 • .... "'t ............... " 2009/2010 Land Use Strategies updated based on Annual Performance Report Quarterly Land Use Strategies defined and operational responsiblities allocated I " % of BDM building plan applications finalised within Statutory Timeframes: 30 days for plans <500m' 1A.6/14 iPB5M 95% Annual land use Strategies Performance Report completed and accepted by EMT Land Use Strategies updated based on Annual Performance Report 96% Quarterly 96% 96% 96% 96% Minor BDM: Plans smaller than 500 square metres in extent; Major BDM: Plans larger than 500 square metres in extent ---- • % of BDM building plan applications finalised within Statutory Timeframes: 60 days for plans >500m' 95% 96% Quarterly 96% 96% 96% 96% Value of building plans (include both commercial and residential) Minor BDM: Plans smaller than 500 square metres in extent: Major BDM: Plans larger than 500 square metres in extent - ---- PBDM Shared Economic Growth and Development Land Use Strategies linked to KPt's on relevant scorecards - f---- ~----- -~ ,J!... 1-- 116~ 0:: PBDM Shared Economic Growth and Development 30 June 2010 .'.' I 8 31 March 2010 Q. New Shared "conomic Growth and Development 31 Dec 2009 III 0> • lUM agenda Implemented ~ Comments 30 Sept 2009 Rand value Quarterly 2.171.901.404 1.974.773.294 1.521.542.806 1.302_554.413 Quarterly 85% 85% 90% 95% # # # # Indicator of the economy; outcomes based I 10 ---- Good Governance and Regulatory Reform ,J.1.. ---- Good Governance and Regulatory Reform PBD~ New -- \----- .. - 'Number of unauthorised land uses rectified within notice period New PBDM Good Governance and Regulatory Reform ----- New Quarterly --~~------c- Ely~law promulgated Improve Local Government legislation for land-use management and building development management through a comprehensive review of the relevant legislation, pol icy [frameworkS and procedures I New f-.--- [PBDM- 12 13 ~- "% of enforcement complaints acknowledged and responded to (complainant) within 7 working days New Final By-law promulgated Quarterly 1------Consultant - Draft By-law Comments of Final By-law appointed circulated for public public process promulgated engagement incorporated in the process Draft I:ly-Iaw The number of responses served will form the basis for the formulation of further enforcement KPI's; Baseline to be determined after 09/1 0 Tllis-wiII-inform Land Use Management Is.!':tern - The framework will support the Ilzs- This is the first step towards l~w Reform. I i i ---"---- Page 2 0910 SDRIP DIRDE:PT JUNE _2009 FINAL V 7_xlsm I ~...:,:.... 3 Corporate SFA& Scorecard Directorate Indicator Objective No. No. Good Governance and Regulatory Reform ~ Sustainable Urban Infrastructure and Services ........J'- ............ .Q measure) 'iii c: (Target in brackets) Sustainable Urban Infrastructure and Services Comments 30 Sept 2009 0 31 Dec 2009 31 March 2010 ,,,1169 30 June 2010 "'I/) ~ Strategy and Planning ERM Improve Local GOvernment legislation for land-use management and building development management through a comprehensive review of the relevant legislation, policy frameworks and procedures Development of procedures for integrated policy development across Directorate Departments I New Improve the City's environmental 'Environmental Agenda-implemented compliance and performance through the implementation of systems and frameworks to manage the city's unique environmental assets IMEP Review and recommendati ons emerging approved by Council (Phase 1) Procedure Document • Departmental Business Improvement Plan implemented and operational -Sectoral strategies updated based on An n ual Environmental Performance Report ~ ,.'"'''1 ............ .1 2009/2010 ERM Improve the City',s environmental compliance and performance througrl the implementation of systems and frameworks to manage and maintain the city's unique environmental assets" • ESlablish a Formal monitoring structure New -Revised Integrated Coastal Zone Management Strategy endorsed by relevant portfolio committees New Quarterly 10% complete Quarterly Environmental Strategies defined and operational responsibilities allocated 40% complete Annual Environmental Performance Report completed and accepted by EMT I 80% complete -Departmental Business Improvement Plan implemented and operational The Environmental Agenda will be -Departmental monitored by the Slralegy and IDP Business Improvement Plan Subcommittee( STRIDE). implemented and operational -Sectoral strategies updated based on Annual Environmental Performance Report 'Sectoral strategies updated based on Annual Environmental Performance Report Report to STRIDE Report to STRIDE 6 monthly Improved 'coastal management across all sectors 16 Procedure Document Quarterly Report to STRIDE Draft Integrated Coastal Zone Management Strategy submitted to Council for approval -Revisel:l7Final Integrated Coastal Zone Management Strategy approved. -I nstitutional review of coastal management and associated risks completed and submitted to EMT for consideration r=---c--- Business Plan for the implementation of the strategy defined and resourced -Improved coastal management across all sectors f----- -Roles and responsibllties for the implementation defined, allocated and accepted -. Page 3 0910 SD81P DIRDEPT JUNE. 2009 FINAL V 7.xlsm Corporate SFA& Directorate Scorecard Objective No. Indicator No. I Sustainable Urban Infrastructure and Services ~­ measure) 'iii c: o (Target in brackets) Comments 2009/2010 30 Sept 2009 Q. '" & Improve the City's environmental compliance and performance through the implementation of system s and frameworks to manage and maintain the city's unique environmental assets" -City wide alien (Fauna & Flora) invasive control & eradication strategy implemented New Quarterly IAction plan review 31 Dec 2009 31 March 2010 30 June 2010 ····1170 Reduction in alien loperational Action IAnnual action plan 2014 Target: The development and endorsemen of a progressive and effective Climate Change finalised invasive species Plan reviewed ptation Plan of Action thai remains up·to·date calculated and current international information and trends reported on .(determination of which fosters and promotes city, community the base/ine) and individual resilience to environmental change 19 Page 4 0910 SDBIP DIRDEPT JUNE. 2009 FINAL V 7.xisrn 3 ~.;..., Corporate SFA& Scorecard Directorate Indicator Objective No. No. ...........)"""""' .... ,,"" measure) 'iii t: (Target in brackets) 200912010 "- n"\i'''''''''Y"-""---"""- 0 a. - """""""-------- Comments 30 Sept 2009 31 Dec 2009 31 March 2010 'Complete ground-tnuthlng of Critical Biodiversity Areas (CBA) wetlands Collaborate Ground Truth information to draft Environmental Management Frameworks (EMF's) 'Wetland conservation priorities (Critical Biodiversity Areas (CBA) and Critical Ecological Support Areas (CESA) integrated into Biodiversity Network 1171 30 June 2010 0> '" ~ ERM Sustainable Urban Infrastructure and Services Improve the City's environmental compliance and performance through the implementation of systems and frameworks to manage and maintain the city's unique environmental assets" ·Prioritization of wetlands New within the CCT completed with input from wetland experts and local wetland community (including Catchment Management .... ,,~~'" ""m; and wetlands I assigned apprap"a!e uo~,~, 'o"v on the 8,vuov",.:':,y Network Lt.o Critical Biodiversity Areas (CBA) or Critical Support Areas classification I (Ci Comprehensive Overall Management Framework for Wetlands finalised Quarterly Comprehensive Overall Managemenl Framework for Wetlands finalised 2014 Target: At a minimum. 60% of areas identified to meet our biodiversity targets will be under formal management, including proclamation and stewardship agreements, and will be secured for future generations. increase its investment in these biodiversity areas so as to build their role as key economic. sociol, recreational and educational assets 20 ERM ! Manage City environmental Phase 1 of City _" legislative compliance for major Ei '"u""'''''''''l..Or''~''d'''''' strategy complete. capital programmes, planning, implementation, auditing and reporting New 60% of compliance Quarterly assessment and environmental law framework completed. Environmental compliance strategy Iappra~ed by 1~I~vant portfolio committees Implementation of 50% of 60% at compliance environmental compliance strategy achieved compliance far two strategy achieved services commitment and resources allocated 21 ERM Energy IEff a Future for ,Ie Leading and Directing the City of IOng?~~ leadership w.r.t the Energy and Cape Town Administration's Climate Change Strategy. Energy and Climate Change Strategy and guiding implementation thereof. New Energy Action Plan incorporating activities across all directorates and including Corporate and City-wide activities; targets incorporated into departmental scorecards 'Review of Energy and Climate Change Strategy and associated targets initiated. Quarterly Draft Energy Action Plan Draft Energy Action Plan mainstreamed into all Directorates and relevant departments. Communications Plan under implementation" ~. Final Energy Action Action Plan Plan H .U,~' ' " ' ' ' ' ';; mainstreamed Into activities across all all Directorates directorates and and relevant including departments Corporate and CitY-Wide activities; H~ "o'ou departmental scorecards The Energy and Climate Change Strategy (2006) sets out a range of targets" These need to be updated to align "ith national and provincial targets in the near future Some of the 2006 Targets include: 10% Renewable Energy by 2020; C02 emissions reduced by 10% from 2005 levels by 2010 - there afe a range of others. The City needs to substantially increase implementation in oder to tackle these targets. • Review of Energy and Climate Change Strategy and associated targets initiated, 22 Page 5 0910 SDBIP DIRDCPT JUNE FINAL V 7xlsm I SFA & Corporate Directorate Scorecard Objective No. Indicator No. :5- measure) 'iii I: o Comments (Target in brackets) 2009/2010 New Climate Change Adaptation plan integrated Into line function business plans, the IDP and Cily Development Strategy. Corporate Risk Register and the City's Disaster Management Plan Quarterly IComplete Risk Draft Adaptation Final Adaptation Plan mainstreamed Plan Assessments and Incorporate into Directorate mainstreamed Risk Register and Directorate Risk City's Disaster Register and City's ICity Development Management Plan Disaster Disaster Management Plan Strategy. Corporate Management Risk Register and Plan the City's Disaster Management Plan 3rd round of advertisement of CitySDF and District SDP's far comment completed (subject to timing of feedback from PGWC) Quarterly I 2nd rauncfof public engagements being concluded 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 C. III 1172 & of a Reduce vulnerability to climate change impacts by IPlan strenghtening risk management response Energy Efficiency for a Sustainable Future Current (2009) baseline: A draft Climate Change Adaptation Plan of Acuon has been prepared, 2014 Target: The development and endorsement of a progressive and enective Climate Change Adaptation Plan of Action that remains up-to-date with current intarnational information and trends and w\1'lch fosters and promotes city, community and individual resilience to environmental change 23 5A.1 SPUD Improve and Develop Integrated Human Settlements City Spatial Development Plans (SDP's) Draft Plans revised I SDF & IPGWC'S for submission to 8 District provisional PEPCO approved by Inspection concluded PEPCO for submission to PGWC for Integrated Human Settlements 24 SPUD Improve and Develop Integrated 18 Lacal~Area Spatial Plans Human Settlements initiated per Planning District 8 Rapid local area spatial plans initiated 8 Rapid local area 8 Rapicllocal area 8 Rapid local area spatial draft plans spatial plans spatial plans completed prepared completed Integrated Human Settlements 25 Page 6 0910 SDBIP DIRDEPT JUNE, 2009 FINAL V 7,xlsm 3 I 'iii 1 0: 0 (Target in brackets) 1 200912010 I" .. ,-... -, 1 {;Ommenls Sept 2009 30 31 Dec 2009 31 March 2010 30 June 2010 ., Q. 1173 t:!'" I SOl & GIS Enhance responsible and 'accountable governance through lestabliShment of Integrated Information & knowledge Good Governance and Regulatory Reform ~ GOOd· measure) .Q Corporate SFA& Scorecard Directorate Indicator Objective No. No. Development of an Integrated Spatial Information System to link GIS, LIS and SAP systems to ensure access to quality information required for decisionmaking SOl &GIS Improvement of community satisfaction B.C.111 Governance and Regulatory Reform I Corporate Services 8A Ensuring System completed 100% completion of and installed Physical Design and Spatial Data Framework Quarterly I % completion ohommunity survey enhancedsorvlce -[Retenilonoi Skills as delivery with efficient institutional measured by staff turnover 2008 Survey Survey completed 5 to 8% overall turnover Quarterly Quarterly -Completion 'Data base and sign·off of: developed and • database completed design specifications 'Planning for functional Phase 2 (to specifications include all Technical departments) specifications - Workflow Specifications • Operational Interface model for on· Design going management of 'System ISIS system agreed with development initiated departments; Resource needs identified and 'Draft Operational submitted for model for on· 2010/11 budget going -Ensure llanagcment of ISIS system budget for Phase 2 Questionnaire design and fieldwork completed 5 to 8% overall turnover ·System development completed 'Scope of Phase 2 agreed -Implementation of operational model initiated Data analysis Surveyifndings completed and submitted to preliminary results relevant presented committees Is to·8% overall turnover 5 to 8 % overall turnover ·System testing completed. System Installed.: Operational (Staff) funding to secured for the implementation of the operational model. ISIS Phase 2 to be implemented in 10111 financial year. 'Project Plan for Phase 2 developed • Operational model with current resources in place (additional resources to be secured) IAPPoiiitment of consultant for 2010/11 Survey 5 to 8 % turnover overaii IMethodology to include surJey of councillors. All staff: total terminations as % of staff rnrnplement each month, as measured over the preceding 12 month (i.e. a 12 month average). will exclude seasonal. term/temporary. student contrac!S arrangements 18 to 12% within skilled categories Quarterly 8 to 12% within 18 to 12% within skilled skilled categories categories o ., 0 "" 8 to 121, within 8 to skilled categories skilled categories 12 Yo wlthm Target - at any pOint in tirne, the organisation/directorate/department should have a staff turnover % for tho preceding 12 months which fails within the target of 4% _ 8%. Scarce Skills: as for the above. but to the following EE Legislators & isenior managers, Technicians and other profeSSionals. In this case 1I1e target parameters are 8% ~ 12% , Data Source: SAP & SAP 01 29 Page 7 0910 SDBIP DIRDEPT JUNE. 2009 FINAL V 7.xlsm 3 Corporate SFA& Scorecard Directorate Indicator Objective No. No. \.::>000 measure) 'iii " (Target in brackets) Regui~'''''' 200912010 ~ . -.,-_ .. _" 0 Comments 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 NIA NIA N/A $4% average for the period 1 July 2009 to 30 June 2010 1174 0. 0> '" 0: Staff availability as 8A Ensuring enhanced service delivery with efficient institutional measure by % absenteeism arrangements Governance and Reform :5- Quarterly ;;4 % average for the period 1 July 2009 to 30 June 2010 SA.3 30 Good Governance and Regulatory Reform 8 B Management of key financial % of Capital Budget spend 86.3 95% ------------------ Governance and IRegulp'''rv IReform 8 B Management of key financial % of Operating Budget 8B.4 Based on DirlDept. I~~~ected cash 31 I~ Quarterly and governance areas such as income control, cash fiow. indigent support, alternative income opportunities, asset and risk management and governance areas such as spent income control, cash flow. indigent support, alternative income opportunities, asset and risk management 95% -"''''''''''~" refiecting Actual spend / Planned Spend. 95% Based on Ok/Dept. Based on projected cash flow DirlDepl. projected cash flow ---. Quarterly Based on OirlDepl. Based on Based on projected cash fiow Dir/Dept. projected Oir/Dept. projected cash cash flow ftow 95% Total actual to date as a percentage of the total budget including secondary expenditure. 32 ~:;~~~tOry Reflects the ,~,' of assets annually verified for audit purposes. ,a""tle, "e,,, of key financial % annual asset verification and governance areas such as process completed income control, cash flow, indigent support, alternative income opportunities, asset and risk management 8 Good Governance and 86.10 100% 33 -------70% --- 8 B Management of key financial Percentage reduction in the Good Governance and Regulatory Reform 34 and governance areas such as number of recurring findings emanating from income control, cash flow. Internal Audit indigent support, alternative income opportunities, asset and risk management 8B.8 Quarterly 0% 0% 0% 100% completed 70% 70% 70o/~ 70% and It is the reporting monitoring of the reduction (in percentage) of the findings of audit follow· ups performed in the quarter. The liming for corrective action implementation is normally provided by line. Audits I follow-ups will always only take place after agreed implementation dales of corrective action. It will either be 'Not Applicable' to Management if an audit or follow-up hasn't taken place at the time of reporting or there wiil be a P"l "'" "",ye change / status quo if an has taken place and there has been improvement I no change respectively in the situation since the las! audit. -- Page 8 0910 SDBIP DIRDEPT JUNE 2009 FINAL V 7.x15m 3 Corporate SFA& Scorecard Directorate Indicator Objective No. No. -= - .0 ---1-_ .. -- measure) 'iii (Target in "0 , .................. .1 Comments 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 10% 30% 60% 90% Q. '0>" 1 f 75 0:: % budget spent on 8A Ensuring enhanced service delivery with efficient institutional implementation of WSP arrangements Good Governance and Regulatory Reform 2009/2010 brackets) 90% Monthly A Workplace Skills Plan is a document Ihat outlines the planned educalion, training & development interventions for the organisation. The WSP should be aligned with the staffing strategy, lOP, PDP's, EE , NSDS and Sector Skills Plan. Calculation for the Formula: Two parts (A) Measured against training budget. (6) Manual exercise on which Seminars & Conferences costs are calculated. BA.4 The two parts are combined to give final figures of the spending on WSP implementation. The conferences are recognised by the SETA as claimable from the 1 % of the wage bill as per the Act. Data Source: SAP & SAP 61 35 Percentage improvement in 8A Ensuring enhanced service delivery with efficient institutional the positive employee climate as per annual arrangements Culture Climate Survey Good Governance and Regulatory Reform New 31 % Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) Quarterly New Compile Action Plan in line with recommendations Quarterly Identify Complete requirements assessment and methodology for the assessment Analysis of results Compile Action and Plan in line with recommendations recommendations 12% reduction in time taken to close notifications (measured against the baseline) Quarterly 3% reduction on 2008/2009 baseline 6% reduction on 9% reduclion on 2008/2009 2008/2009 baseline baseline NIA NIA NIA 31 % Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) BA.S The Loyalty Index measurement comprises 12 "Touch Points" as an indicator of how well the City is doing in relation to the management of its human resources. The interventions put in place to address concerns raised as a result of the last survey should refiect a % improvement in the 4 key "Touch Points" which were identified of having the biggest impact on the staff loyalty index. This improvement should cascade into a % improvement in the Loyalty Index. The Culture Climate Survey is driven on a corporate level. Line departments are encourage to implement corporate initiatives to improve staff morale e.g. Leadership development Program, Coaching & Mentoring courses. 36 SOl & GIS Undertake a Directorate Progress in completion of & Support focused staff assessment to Directorate Staff Services complement the Corporate Staff assessment Survey 37 1",000 Governance and Regulatory Reform SA.7 Percentage improvement in 8A Ensuring enhanced service delivery with efficient institutional the time taken 10 close notifications in terms of the arrangements Corporate Works Management process New 12% reduction in time taken to close notifications (measured against the baseline) The 4 month rolling average age of all notification closed within the preceding 4 month period will be used to measure performance. 38 Page 9 0910 SDBIP DIRDEPT JUNE. 2009 FINAL V 7.xlsm .l:!:::~ I 3 Corporate SFA& Scorecard Directorate Indicator Objective No, No. - ... ,1 .............. .c measure) 'iii c 0 a. 0) 2009/2010 New 80% 1 .... "1- .......... , Comments 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 80% BO% 80% 80% 11 76 Il> 0:: Percentage of capital 8A Ensuring enhanced service delivery with efficient institutional projects meeting onginal planned milestones arrangements Good Governance and Regulatory Reform (Target in brackets) Quarterly IA capllal project is" planned tempo,".,), task iunde,tak€In creste Q a umque fixed time scala financial years) and mobilisation of resources I more involving the a nurnber of different functions (or disciplines). Projects in this instance 10 hClVf! a value exceeding R200 000. Projects under R200 000 to have a minimum oj' 3 appropriate rniJestones identified, Butk \,Iotes to be broken down into individual projocts and planned accotdingly , A formula is applied at Departmental, DIrectorate !evels whir.h implies different & i,.ep,?rtmg. 1 targets achieYed. level the follOWing formula applies' milestones # of Projects # of Capital Projec!s Departments BA.G IAt' At Directorate level: SUM Results ,DepartrTlents) )( 100 Number of departments IAt SUM 11 39 i~. ~ Approved by Executive Director: ~ Approved by Mayea Member: ~ /leuv,JQ VlclY Date: Date: = ZI.'O.r;.,~ ~!lOol~, I 44 ----- ALIGNMENT TO IDP SFA& 46 )( 100 ----- 0Q. i 45 = level: [Directorate) Directorate Objective No. Corporate Scorecard Indicator No. ~ffi ~E_ ois Q.Q. <I) Objective Indicator (To include unit of measure) Il> &!o Reduce Energy consumption in the % reduction in Cape Metropolitan Area to below unconstrained use of projected unconstrained energy electricity consumption fEriergy I;~~,i~:~~LhIO Future Baseline OBI09 (Target in brackets) 10317 Gwh ... ~. TARGETS Annual Target 2009/2010 10% reduction Frequency Quarterly 3A.1/1B I 147 Page 10 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 Maintain reduction of 10% in energy consumption below projected unconstrained energy consumption Maintain reduction of1 0% in energy consumption below projected unconstrained energy consumption Maintain reduction of 10% in energy consumption below projected unconstrained energy consumption Maintain reduction of 10% in energy consumption below projected unconstrained energy consumption ----- General Comments The Energy CommiUee will delermine the Roles and Responsibilities of the variolts contributing Departments in the city to achieve the determined target of 10% reduction in energy. L.....~~ ... 0910 SDBIP DIRDEPT JUNE, 2009 FINAL V 7.xlsoo C,!lf Of ~m 11111. i ISIUt. $AS(UP~ ! SIlD umu" DEPARTMENTAL BUSINESS PLAN 2009/2010 .... DEPARTMENT: Strategic Development Information and GIS DIRECTOR : Keith Smith -- -.:l -.J 1. PURPOSE AND SERVICE MANDATE OF THE DEPARTMENT The City of Cape Town has to address a wide range of urban development needs with limited resources. To ensure that these resources are targeted effectively, development planning, properly informed by the right information and knowledge, is needed. Our vision is to be the key supplier of information and knowledge-sharing in order to aid strategic planning and decision-making in the City. This is based on the belief that validated information and knowledge are key elements planning and decision-making. The goal of the department is to strengthen the use and application of information and knowledge in contributing to the City meeting its Constitutional Mandate of a developmental local authority by >- >- Providing accurate spatial data and information to inform infrastructural and operational planning. The department delivers on this through: o The establishment and maintenance of Town Survey Marks as reference points for determining location o Performing global positioning surveys o Acquisition and maintenance of aerial photography for the City Of Cape Town o Maintenance of the city's cadastral data Developing systems and processes for improving integration/sharing of and access to developmentjnformation. The department will deliver on this through the implementation of its Mayco-approved Spatial Information Strategy. In line with this strategy the department is establishing a number of systems/structures for the sharing of information and knowledge including: o the Integrated Spatial Information System (ISIS) to establish a centralised database for propertyrelated information o the CityMaps office and GIS web-based tools e.g Spatial Reporting Tool (SRT) for the dissemination of spatial and strategic information to internal users and external customers o an Information & Knowledge Resource Centre{IKRC) to facilitate the sharing of and access to knowledge assets including knowledge-based documents (e.g planning policies, development plans, consultants reports etc) ...... - ........:I 00 ~ Informing development and strategic planning through monitoring levels of development, development needs and priorities and measuring developmental outcomes. In line with the CCT's goals of social and economic development and the role of the Strategy & Planning Directorate, the focus of the department is on information and knowledge for development. To this end the department's activities include the collection of data to measure development the analysis of data to provide information for decision-makers and the interpretation of development indicators and trends to inform strategic planning. ~ Establishing partnerships with external information and research agencies and institutions. The department is dependent on a range of stakeholders both internally and externally - these include various national departments (Land Affairs; Statistics SA), research institutions (e.g. Universities, HSRC; CSIR) . Part of the department's role is therefore to engage with partners to establish partnerships or jOint initiatives to ensure the sharing of information and knowledge between the City and these partners for their mutual benefit. 2. LEGISLATIVE IMPERATIVES: The department is responsible for the following statutory requirements: ~ - ..J t.l.:> ~ Land Survey Act 8 of 1997 Section 42(4)a The positioning. creation and maintenance of the Town Survey Mark Reference System which provides Land.Surveyors with a detailed reference grid to enable the positional fixing of property or engineering services ~ Spatial Data Infrastructure Act, No. 54 of 2003 Various provisions relating to the management of spatial data. ~ Municipal Systems Act, No 32 of 2000 In terms of the Municipal Systems Act (section 26), the City of Cape Town is required to monitor and measure the existing measure levels of development within its area of jurisdiction; the lOP is required to contain an assessment of the existing level of development as well as the development priorities of the municipality 3. PARTNERS AND STAKEHOLDERS IN THE DEPARTMENT 3.1 Customers and Services .-----~~~~ Customer Performed by the department on an on-goi ng basis on behalf of the organisation as a whole or set of departments Service ----- Town Survey Marks - Management of corporate spatial database - Corporate information strategy, coordination and projects - Community Satisfaction Survey . Consultancy to certam departments - Spatial database development on request GIS web-based applications Global positioning surveys Socio-economic surveys/research Internal and external customers Requests for information (demographic; socio(inc!. City departments, developers, economic; mapping products) estate agents, universities etc) ~~~- ----------- I--::-~~ ...... ..- 00 o 3.2 Partners Partners! Stakeholders Internal Roles and Responsibilities Initiatives ~ ... -----~ 2 User departments Management and sharing of departmental information Participate in the proposed spatial information management forum and corporate projects GIS User Group Community Services Info Group Strategy & Planning GIS Group Project Teams (ISIS, SRT, CityMaps. IKRC) IS&T Ensure that the necessary technical infrastructure is in place to support the department's core business . SI Strategy, ISIS project, SAP-GIS integration pilot project . .•. External .. .... National Govt Departments . .•.• i ..•...... .•... .. ..... .... .. Provincial Govt Information sharing; users of information; development of spatial data standards and policies Information sharing; users of information Statistics SA User Group Commission for Spatial Information SA Cities Network (SACN) Facilitate information and knowledge sharing between the metropolitan municipalities Universities Creating knowledge through research Cape Urban Observatory; CHEC Research Group GISSA (Geo-Info. Society of SA) Knowledge Sharing, Marketing GIS GIS Week. GIS Day Development Bank of South Africa Information and Knowledge Sharing. Local Government Resource Centre Spatial Information Workgroup with Dept. Env. Affairs and Development Planning Provincial Population Forum (Dept of Social Development) I SACN Urban Indicators Reference Group SACN Knowledge Mgmt Reference Group ......... 00 4. CHALLENGES AND CONSTRAINTS The use of spatial information is fundamental to the urban planning and management of the municipal area as most, if not all, urban management issues have a spatial dimension for example. infrastructure development takes 3 place at specific locations; our rates base is valued on the basis of properties and many social trends such as crime, migration, incidence of TB etc have distinct spatial patterns. The availability of quality and relevant data and information is a necessary foundation for effective knowledge management in the City of Cape Town. The lack of investment in spatial information management over the years has meant that in terms of the critical success factors needed to ensure effective corporate spatial management, the CCT currently falls short in a number of areas. The following issues in the management of spatial information in the CCT needs to be addressed: • • • Lack of proper data management incl. unclear custodianship (ownership) of data leading to instances of conflicting data and duplication; Lack of metadata (information about the data) and common standards Limited Integration and Sharing of Data While there is a centralized warehouse for spatial information in the CCT with certain departmental datasets stored in the corporate spatial warehouse, data sharing tends to be limited. Limited Accessibility of Information. Although the City has an established spatial warehouse in which the city's spatial information is stored, access to this data by users is currently limited because of the absence of . an effective web-based system for reporting information. ...... ..To address these challenges, the Department has developed a corporate Spatial Information Strategy which has been approved by Mayco. A business plan for the implementation of the strategy has also been developed and endorsed by the Planning and Environment Portfolio Committee (PEPCO). Currently, in terms of existing resources and skills within the department, there is a concentration on the operational activities.in terms of (GPS surveying, maintenance of Town Survey Marks,photogrammetry). The broad challenge for the department is to ensure that current operational services continue to be provided efficiently and effectively while at the same time broadening the scope of the department to cover the new demands of the organisation in relation to more strategic areas (analysis; business intelligence; knowledge management) .. The department is currently inadequately resourced to deliver on both operational and strategic demands as vacant posts that have arisen over the past 5-10 years have not been filled while, at the same time, the need and demand for information has grown. 4 00 N The challenge for future years is to ensure efficient resources for the on-going maintenance and management of these resources and to shift the focus from the management of information to the interpretation and analysis of information to inform and guide decision-making and resource allocation. To address its resource constraints, the Department has put in place a number of contracts, following the nessary tender processed, which will allow internal capacity to be supplemented with external contractors when necessary.:. A Business Improvement Programme has also been initiated to ensure an optimal service model for the delivery of its services. Given the backlogs that have arisen as well as the growing demands around spatial and strategic information 5. RISKS ASSESSMENT ...... The major risks which the department has identified are: • Insufficient human resources to ensure sustainability of projects (e.g. ongoing data quality management) • IS & T infrastructure needs and support needing to be met e.g. network capacity, support • Dependency on other City Departments Lt.o supplying information, managing data effectively, adhering to information standards. ....... 00 W As the departments functions influence the management of the City's mission-critical property/spatial data, the risks to the department also implies risks to the organisation in relation to: completeness of the City's revenue accuracy of billing effective and legally-compliant decision making relating to planning and land management 5 6. FINANCIAL INFORMATION AND STAFFING [CAPEX BUDGET 09/10 L~31 ,911 ,808 7. OPEX BUDGET 09/10 STAFFING R 26,874,670.08 58 STRATEGIC ALIGNMENT TO THE IDP The Department's activities support the 7 strategic focus areas; the focus of the department is reflected in the Information and Knowledge Programme under SFA 7: Good Governance & Regulatory Reform. lOP: Information and Knowledge Programme o o The City will develop its data, information and knowledge assets to inform resource allocation and monitor development trends. The use of Geographical Information Systems (GIS) to monitor development in the city and as a decision-making tool is an important aspect of this. Through the implementation of the Integrated Spatial Information System (ISIS) project, the City aims to integrate the main property-related information which are currently held in many different systems and to improve the management and integrity of property information in order to support City's delivery in terms of the land management functions Le. land use planning and building development management; property management; valuations; revenue, housing. In line with the Spatial Data Infrastructure Act, the City will improve the management of spatial information and make information more easily accessible by developing web-based tools to provide more immediate access to information both to internal users as well as the public. The City also aims to provide easier access to information products through a CityMaps kiosk (for access to mapping products) and the Knowledge Resource Centre (for access to knowledge assets such as poliCies, planning frameworks, etc) 6 ...... __ 00 .;:... 8. OBJECTIVES AND INDICATORS OF THE DEPARTMENTAL SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP) The specific objectives and indicators are: Objective Indicator Enhance responsible and accountable governance through establishment of Integrated Information & knowledge systems to ensure access to information required for decisionmaking Development of an Integrated Spatial Information System to link GIS, LIS and SAP Annual Target (by June 10) System completed and installed Sept 09 Target 'Co lpletion and sign off of: - da 3base design specifications - fun ~tional spec ifications - Te :hnical spec ifications -Wo rkflow Spe :ifications Inte 'ace Design -Sy tem dev lopment initia :ed 'Dra ft Operational mod ~I for on-going man ~gementof ISIS system Improvement of % completion of community survey satisfaction Survey completed Que ;tionnaire des In and field vork completed Dec 09 Target developed and completed March 10 Target 'System development completed -Planning for Phase - Operational model for on-going management of ISIS system agreed with departments; Resource needs identified and submitted for 2010 111 budget -System testing complete( System in stalled.; 'Project F an for Phase 2 ( eveloped 2 (to include all departments) June 10 Targets • Scope of Phase 2 agreed -Implementation of operational model initiated .f • Operatic nal model ,with curre nt resources in place (additiona _& resources to be 'Co secured) ....... ~... • Ensure capex budget for ISIS Phase 2 Data analYSis completed Survey findings submitted to relevant committees ApPointm ent of consultan for 2010/11 l urvey 7 -----.--~-- Annual Update of Informal Settlement Aerial Photography and Shack Count 1--=--::::--------- lOP Needs Analysis % completion -2008/09 Informal Settlement Count Completed·2009/10 photography published -Counting of 50% of informal settlements completed-Aerial photography completed Counting of 100% of informal settlements completed-Orthorectification complete GIS Shack count layer with new polygons completed-Aerial Photography loaded onto GIS Production server for Quality Assurance GIS layer with statistics updated on the Central Warehouse Server-Aerial Photography loaded onto the Corporate Warehouse Server Progress in completion of lOP Needs Analysis report Approved as part of lOP Review initiated Draft completed and submitted for comment Submission completed Approved as part of lOP .-- ,. Number of departments whose information can be displayed through the reporting tool System in place with information from 12 departments loaded Inventory and processes of additional 2 departments documented Content from additional 2 departments loaded into SRT Inventory and processes of additional 2 departments documented Content from additional 2 .'"' departments loadedt into SRT Knowledge Resource Centre Number of departments whose knowledge assets can be retrieved through the KRC Additional 2 departments knowledge assets loaded into KRC system Additional 2 departments knowledge assets catalogued Additional 2 departments knowledge assets loaded into KRC system Additional 2 departments knowledge assets catalogued Additional 2 departments knowledge assets loaded into KRC system Establishment of CityMaps business operation Progress in completion of City Maps business Integrated business model and operations established Draft Business Model established and workshopped with stakeholders Business model finalised Implementation of new business model Integrated business model established and operarations commenced --- Web-based spatial reporting tool <, 8 Establishment of web-based clearinghouse 8A Ensuring enhanced service delivery with efficient institutional arrangements Progress in Completion of webbased spatial information clearinghouse Retention of Skills as measured by staff turnover Web-based clearinghouse established Copy Deck (content of web page) agreed with Corporate Communications 5 to 8% overall turnover Infrastructure for Hosting the ClearingHouse Established Pilot Clearinghouse established and Workshop to external Cleints Web-based clearinghouse established 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall turnover 8 to 12% within skilled categories 8 to 12% within skilled categories 8 to 12% within skilled categories 8 to 12% within skilled categories ~~~-~~~ Retention of Skills as measured by staff turnover ---------- -------- -~~~ ~- 8A Ensuring enhanced service delivery with efficient institutional arrangements 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 8 B Management of key financial and governance areas such as Income control, cash flow, indigent support, alternative income opportunities, asset and risk Staff availability as measure by % absenteeism % of Capital Budget spend Staff availability as measure by % absenteeism 95% -~~~~~~ NtA Based on Dirt Dept projected cash flows NtA Based on Dirt Dept projected cash flows NtA Based on Dirt Dept projected cash flows s 4% average for the period 1 July 2009 to 30 June 2010 95% ..... - Oitl ""'-l % of Operating Budget spent 98% Based on Dirt Dept projected cash flows Based on Dirt Dept projected cash flows Based on Dirt Dept projected cash flows 9 , I - management % annual asset verification process completed 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 8A Ensuring enhanced service delivery with efficient institutional Percentage reduction in the number of recurring findings emanating from Internal Audit 100% completed 70% N/A N/A N/A 100% completed 70% 70% 70% 70% - ........ 00 00 I I % budget spent on implementation of WSP 10% 30% 60% 90% I ~ £rrC£ng~rn,:,e:::nc::ts"-_-I- 8A Ensuring enhanced service delivery with efficient institutional arrangements Percentage improvement in the positive employee climate as per annual Culture Climate Survey ---- Percentage improvement in the positive employee climate as per annual Culture Climate Survey N/A N/A N/A 31% Co",ora!ely (Directorate & Departmental targets will only be available once the current survey has been completed) 10 8A Ensuring enhanced service delivery with efficient institutional arrangements 8A Ensuring enhanced service delivery with efficient institutional ~rrClngements 9. Percentage improvement in the time taken to close notifications in terms of the Corporate Works Management process Percentage of capital projects meeting original planned milestones ~- --~--- Percentage improvement in the time taken to close notifications in terms of the Corporate Works Management process Percentage of capital projects meeting original planned milestones 3% reduction on 6% reduction on 2008/2009 baselin e I 200812009 baseline 80% 80% 9% reduction on 2008/2009 baseline 80% 12% reduction in time taken to close notifications (measured against the baseline) 80% ~~----- AUTHORISATION .... - The undersigned do hereby indicate their agreement with the contents of this document and the outcomes. 00 Si ~ ~"" \\~ e Date ]2.\ r \LI.)D \ 11 A B D F I G J L S I AS AK AT AW June 10 Targets General Comments 2009/10: DEPARTMENT SDBIP: STRATEGIC DEVELOPMENT INFORMATION & GIS 1 ALIGNMENT TO IDP TARGETS 2 >u Link to IDP Focus Area Link to Corp. Scorecard Indicator .. ..a. C Objective Indicator Baseline Annual Target (by June 10) .. .. c:: ;:) c:r "- E "- t:: til Sept 09 Target Dec 09 Target March 10 Target 0 3 Good Governance and Regulatory Reform 8A.2 501 &GIS Enhance responsible and accountable governance through establishment of Integrated Information & knowledge systems to ensure access to quality information required for decisionmaking Development of an Integrated Spatial Information System to link GIS, LIS and SAP 100% completion of Physical Design and Spatial Data Framework System completed Quarterly and installed 'Completion and sign-off of: database design specifications - functional specifications - Technical specifications -Workflow Specifications Interface DeSign -System development initiated -Draft Operational model for on-going management of ISIS system 'Data base developed and completed - Planning for Phase 2 (to include all departments) - Operational model for on-going management of ISIS system agreed with departments; Resource needs identified and submitted for 2010 f11 budget -Ensure Capex budget for ISIS Phase 2 I I -System development completed -System testing completed. System installed. ; -Scope of Phase 2 - Project Plan for Phase 2 developed agre~d -Implementation of operational model initiated - Operational model with current resources in place (additional resources to be secured) Operational (Staff) funding needs to be secured for the implementation of the operational model, ISIS Phase 2 to be implemented in 10111 financial year, .. I • \ ....... - ..- c:..&:> <:) 4 Good Governance and Regulatory Reform 8C,1 501 & GIS Improvement of community satisfaction % completion of community survey 2008 Survey Survey completed Annual Questionnaire Data analysis completed design and fieldwork completed Survey findings Appointment of Imc" 'vuv'v~i to include submitted to relevant consultant for survey of councillors. committees 2010/11 Survey ~L- Page 1 0910 SDBIP DIRDEPT SDIGIS, April 2009 v, 1x15,x15 A B D +' Link to IDP Focus Area Link to Corp. Scorecard Indicator c F Objective G Indicator I J Baseline Annual Target (by June 10) <I> L S AS AK AT Sept 09 Target Dec 09 Target March 10 Target June 10 Targets GIS Shack count layer with new polygons completed GIS layer with statistics updated on the Central Warehouse Server AW I <I> ;:I 0- ~ u. 1:: S C os Co I General Comments '" 0 3 SDI &GIS Annual Update of Informal Settlement Aerial Photography and Shack Count % completion 2007/08 % completion informal settlement count completed and published Annual ·Counting of 50% of informal settlements completed Counting of 100% of informal settlements completed ·Aerial photography completed -Ortho-rectification complete Review initiated Oraft completed and submitted for comment I ·2008/09 informal settlement photog raphy completed and published 'Aerial Photography loaded onto GIS 'Aerial Production server for Photography Quality Assurance loaded onto the Corporate Warehouse Server 6 SOI&GIS lOP Needs Analysis t-1- --- Input submitted Annual within time-frames ---- SOl &G1S Web-based spatial reporting tool ~ Progress in completion of lOP Needs Analysis report 2008/09 State of Cape Town report Number of departments whose information can be displayed through the reporting tool System established with content from 4 departments ---- --- SOl &GIS Number of departments whose Knowledge Resource knowledge assets can be Centre retrieved through the KRC System established with content from 6 departments Submission completed .. Approved as part of lOP ----- I . -- System in place with information from 12 depa rtments loaded Quarterly Inventory and processes of additional 2 departments documented Content from additional 2 '"'' ~",u., and departments loaded into processes of SRT additional 2 departments documented Content from additional 2 departments loaded into SRT System in place with knowledge assets from additional 3 departments loaded Quarterly Additional 2 departments knowledge assets catalogued Additional 2 departments Additional 2 knowledge assets loaded departments into KRC system knowledge assets catalogued Additional 2 departments knowledge assets loaded into KRC system - ........ ..... 'eb :--- 9 Page 2 09iO SDBlP DIRDEPT SDIGIS April 2009 v his xis A Link to lOP Focus Area B Link to Corp. Scorecard Indicator D c= F Objective I J Baseline Annual Target (by June 10) G Indicator '" l E . AB AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments '"e- :l ~ Ii. ~ S <: g. <1:1 0 3 SOl &GIS City Maps Kiosk established Establishment of CityMaps business operation Progress in completion of CityMaps business Integrated business model and operations established Quarterly Draft Business Model established and workshopped with stakeholders IBusiness model finalised Implementation of new business model Integrated business model established and operarations commenced Pilot Clearinghouse establrshed and Workshop to external Cleints Web-based clearinghouse established 10 SOl &GIS Progress in Completion of webEstablishment of web based spatial information based clearinghouse clearinghouse New Web-based Quarterly Copy Deck (content Infrastructure for Hosting spatial information of web page) the ClearingHouse clearinghouse agreed with Established established Corporate Communications 11 18A Ensuring enhanced service delivery with efficient institutional arrangements Percentage of capital projects meeting original planned milestones Quarterly A capita! plOject is a planned temporary task undertaken to create a unique producl within a fixed time scale (usu2I!ly over one or more ilmmcil'li years) and hud~f"t involVing the mobilisation of resources from a number of different ful1ctions (01 disciplines} Projects in this instance ~o have Ii va.lue exceeding R200 000. .. Projects undflf R200 000. to have a .. minimum of 3 appropril'lh~ mIlestones identified. Sulk votes (0 be broken duwll into individual projects and planned ac(;ordlngly, C)() - Good Governance and Regulatory Reform SA.6 80% SO% N12 N12 80% N12 80% A formula is ap~tf"d al D!,!p~al. Directo.-ate & Corporate levels INhich N12 80% N12 impliES differ Ent fepnrUng nn t:argf"($ achieved. At Departmentallcvc! the following formula applies # of Projects meeting Ulliestones # of Capt!;3! Projects m DepartmenlS % N. Directorate level: SUM Resujts (Oep8rtmen~} Number of departments X 100 % At COJporate level; SUM Resuns (D1rectnfate) 11 x 100=% ., 12 - c:.o ~ Page 3 0910 SDBIP DIRDEPT SDIGIS ApnI2009.v.1xls.xls A Link to lOP Focus Area D B ....c: ... Link to Corp. Scorecard Indicator F Objective G Indicator I J Baseline Annual Target (by June 10) L E AB AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments 0- l!' lL ~ S ...C::z '...Q." 0 3 8A Ensuring enhanced service delivery with efficient institutional arrangements Retention of Skills as measured by staff turnover 5 to 8% overall turnover Quarterly 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall All staiL toiallenlllnations as % of staff complement each turnover monfh, as measured over the Iprecedlng 12 month period (IE a 12 running average). This will exclude seasonal, short term/temporary, studenl contracts Target - at r:lny point in time, the Good Governance and Regulatory Reform OrganiSatiOn/dlrectorate/departl ment should have a staff turnover % for the preceding 12 months which falls wilhin lhe target of 4% 8°/0 Scarce Skills' as for the above, bUllimlled 10 tM folloWJng EE categories: Legislators & senior managers, IUI~ OO"'''dl', Technicians and other professiona~s. In this case the target parameters are 8% 12%, I 13 8 to 12% within skilled categories Good Governance and Regulatory Reform Quarterly 8 to 12% within skilled categories 8 to 12% within skilled categories 8 to 12% within skilled categories Data Source; SA~ & SAP; B;!" . ) 14 Good Governance and Regulatory Reform Corporate 8A Ensuring Services enhanced service delivery with efficient institutional arrangements Staff availability as measure by % absenteeism Quarterly ,,4% average for the period 1 July 2009 to 30 June 2010 4% average for the period 1 July 2009 to 30 June 2010 :<; N/A N/A N/A -- - ~ ~ W 15 Page 4 0910 SDBIP DIRDEPT SDIGIS April 2009 v.hls.xls A Link to lOP Focus Area 0 B Link to Corp. Scorecard Indicator ....c: F Objective I G Indicator l J Annual Target (by June 10) Baseline <» E All AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments <» ::I cr l!! IL 1:: S c: 'c.<»" Cl I 3 8B 8 B Management of % of Capital Budget spend key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management Good Governance and Regulatory Reform Quarterly Based on Dirt Dept Based on Dirt Dept projected cash projected cash flows flows 95% Based on Dirl Dept 95% projected cash flows Percentage reflecting Actual spend I Planned Spend. I ~ ,... Good Governance and Regulatory Reform ---- 8 B Management of % of Operating Budget spent key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management I 95% DiiT5ept Quarterly Based on Dirf Dept Based on projected cash projected cash flOWS flows . -1-=--...._.... Based on Dirt Dept 95% projected cash flows "g~,' spend I reflecting Spend. . i • ~ 17 Good Governance and Regulatory Reform 18 % annual asset verification SOl &GIS 8 B Management of key financial and process completed governanca areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management --'--- 100% Annual N/A NIA N/A 100% completed . . , ...... - CJ:) ~ '- PageS 0910 SDBIP DIRDEPT SDIGIS April 2009 v lxlsxls A lOPro Llok Focus Area B I Scorecard Indicator L 31 Good Governance and Regulatory Reform Corp_ Llok ro L' D F G Objective Indicator Baseline Annual Target (by June 10) ~ S AS AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments c: <I> :> C" E LL. :l ~ I SOl & GISls B Management of Percentage reduction in the key financial and number of recurring findings governance areas emanating from Internal Audit such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 70% I Quarterly laudlt 70% 70% 70% 70% tallOW-uPs pertormed In !corrective action. It will either be '1\101 Applicable' to !Management if an audit or IfOllow,u p hasn't taken place at the time of reporting or there will be a cJlange I status quo if an has taken place and there has improvement 1 no change respectively in the .ifUation since the last audit 00 L 191 SDI &GIS 8A Ensuring enhanced service delivery with efficient institutional arrangements Good Governance and Regulatory Reform c.c::> \ao% % budget on implementation of WSP I wage bill ai\ per the Act Daia Source. SAP & SAP 81 20 ....... 1 :0 ~.n PageS 0910 SDBIP DIRDEPT SDIGIS . Aprrl2009.v his. xis B A Link to lOP Focus Area D ....c: Link to Corp. Scorecard Indicator F Objective G Indicator G> I J Baseline Annual Target (by June 10) L S AB AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments NIA NIA NIA C '"t:T ~ ~ S u.. t: It G> 0 3 ------- 6A Ensuring enhanced service delivery with efficient institutional arrangements I Percentage improvement in the positive employee climate as per annual Culture Climate Survey Good Govemance and Regulatory Reform r2.!. 31 % Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) Annual The Loyalty Index measurement 31% comprises 12 "Tollr.h Pojnts~ as an Corporately Indicator of how weillhe City IS (Directorate & dOing in relation to the I Departmental management of its human ff'!sources, The interventions In targets will only place 10 be available as a result of the last survey reflect a Improvement in the 4 once the key ~Touch Poi(\ts~ which were current survey identjfied of having the biggest has been impact on the staff loyalty index. i hiS Improvement should cascade completed) into a % improvement in the Loyalty Index_ The Culture Climate I~u'~e~ is driven on a corporate leveL departments are .encourage to implement corporate initiatives to improve staff morale e.g. leadership development Program, Coaching &. Mentoring courses. ~~~- ------ 6A Ensuring enhanced service delivery with efficient institutional arrangements Percentage improvement in the time taken to close notifications in terms of the Corporate Works Management process 12% reduction in time taken to close notifications (measured against the baseline) Quarterly 3% reduction on 6% reduction on 200812009 baseline 200812009 baseline Good Governance and Regulatory Reform 9% reduction on 200612009 baseline 12% reduction in time taken to close notifications (measured against the baseline) The 4 month rolling average age 01 all notification closed within the preceding 4 month period will ,be used 10 measure perform!,nce~ . ~2 Director [¥.~~~~\~'-\ [\()i 1]2\ \\LOC>I ..... - t .Q cr" 1 Page 7 0910 SDBIP DIRDEPT SDIGIS April 2009 v 1xis xis em Of mt IMM ,ISiUQ sl.St~m i mD II.m·UM! DEPARTMENTAL BUSINESS PLAN 2009/2010 DEPARTMENT : Environmental Resource Management ..... - ( .0 DIRECTOR : Osman Asmal Contact Person : Osman Asmal -.J Page 1 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc 1. INTRODUCTION The City of Cape Town's environment is its greatest economic and social asset. Globally unique and renowned as a sought after destination, the city's environment underpins Cape Town's key tourism industry and property market, provides a range of ecological services, attracts international investment, provides the opportunity for a high quality living environment and presents a range of social and recreational opportunities. The long term sustainable management and protection of this unique environment, in a manner that optimises opportunities for current generations while protecting the asset for future generations, must be central to the City's long term development plan. Achieving long term sustainable management of the environment requires focus in two key areas, namely ensuring compliance with a range of environmental legislation and secondly, through driving strategic programmes and interventions across City line functions and advocating effective and efficient sustainable solutions. Creating an enabling environment through developing the appropriate environmental policy, strategic and operational frameworks is central to improved environmental performance. Public awareness and knowledge of environmental issues empowers and capacitates Cape Town officials and citizens to make the right choices and promotes responsible decision-making and improved legal compliance, while implementation of resource-efficient practices and technologies are key aspects in moving towards a sustainable future. The ongoing monitoring of progress in key areas of sustainability, as well as auditing of the City's environmental performance, will allow the City to determinEt necessary courses of action in achieving that future. 2. PURPOSE AND SERVICE MANDATE OF DEPARTMENT Service Mandate ....... - ~ The City Of Cape Town has committed itself to the mainstreaming of Environmental Management into its operations through the adoption of IMEP in 2001, the IMEP Review in 2008, and the IMEP Environmental Agenda in 2009. The City of Cape Town formally adopted IMEP in 2001 as an overarching environmental policy for sustainable development, which placed the wellbeing of people and the natural resources on which they depend at the very top of the agenda. Page 2 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc The Environmental Resource Management department is tasked with leading the implementation of the City of Cape Town's Integrated Metropolitan Environmental Policy (IMEP), which forms the framework for a series of strategies and programmes aimed at ensuring that the principles of environmental sustainability are adhered to. In implementing this policy and its strategies, the department ensures City compliance with the National Environmental Management Act (NEMA) and with the suite of national and international policies and laws. The City of Cape Town also has a global responsibility to ensure that the unique, diverse and endemic biodiversity, coastal landscapes and exceptional heritage sites and cultural resources within its boundaries are sustainably utilised and conserved. The Environmental Agenda builds upon the IMEP approach and is based on three key principles: 1. The need for the City to make a commitment to implementing sustainability and moving away from a business as usual approach 2. The adoption of 17 specific targets and goals for building a more sustainable city. 3. The need for environmental protection and management in Cape Town to be adequately financed. Additionally, the Environmetnal Resource management department lead the implementation of the Environmental Agenda and its associated targets, through ensuring that the responsible line functions develop and implement business/implementation plans for the achievement of their specific goals and targets as outlined in the Agenda. ERMD will assist with the development and implementation of these plans where necessary. ..... Legal Mandate Environmental legislation places a number of compliance requirements on the City in regard to service delivery. This includes compliance with the National Environmental Management Act (NEMA) and associated regulations for Environmental Impact Assessment (EIA), the National Environmental Management: Biodiversity Act and Protected Areas Act, the Conservation of Agricultural Resources Act, and the Heritage Resources Act. These Acts and regulations place a number of administrative responsibilities on the City, including environmental monitoring, biodiversity planning, performance management, land management and environmental reporting. Other new responsibilities will continue to be added to the existing legislative functions, for example with the promulgation of the Integrated Coastal Management Act. Page 3 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc - ~ Section 24 of the Constitution states that: Everyone has the right a. to an environment that is not harmful to their health and wellbeing; and b. to have the environment protected, for the benefit of present and future generations, through reasonable legislative and other measures that i. prevent pollution ii. promote conservation; and iii. secure ecologically sustainable development and use of natural resources while promoting justifiable economic and social development. Section 152 states that: the objects of local government are- ... d. to promote a safe and healthy environment In addition, section 156 of the Constitution makes provision that: 4. The national government and provincial governments must assign to a municipality, by agreement and subject to any conditions, the. administration of a matter listed in Part A of Schedule 4 or Part A of Schedule 5 which necessarily relates to local government, if a. that matter would most effectively be administered locally; and b. b. the municipality has the capacity to administer it. 5. A municipality has the right to exercise any power concerning a matter reasonably necessary for, or incidental to, the effective performance cif its functions.' ...... N = There remains many grey areas in terms of the environmental and energy mandates for local government,. The Department endeavours to addressQ these as well as work in partnership with other spheres of government and other stakeholders to achieve its objectives. 3. LEGISLATIVE IMPERATIVES: Compliance with environmental legislation, mandates and delegations responsibilities include: Page 4 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc • The National Environmental Management Act (NEMA) (Act 107 of 1998) o The National Environmental Management: Protected Areas Act (Act 57 of 2003) o The National Environmental Management: Biodiversity Act (Act 10 of 2004) o The National Environmental Management: Integrated Coastal Management Act (currently a Bill). o The National Environmental Management: Integrated Waste Management Act (currently a Bill). • ConseNation of Agricultural Resources Act (Act 43 of 1983) • National Heritage Resources Act (Act 25 of 1999) • City of Cape Town Outdoor Advertising and Signage By-Law • Urban ConseNation Areas, Scenic Drives, and Special Areas legislation under the Integrated Zoning Scheme. • A wide range of national, provincial, and local policies, directives and programmes • A range of international conventions, policies, directives and programmes • Formal agreements with a range of partners including the Table Mountain National Park (SANParks), Provincial DEA&DP, SAHRA, HWC, the V&A Waterfront, the Cape Town Heritage Trust, CapeNature, C.A.P.E, ICLEI, DANIDA, National DEAT, and others. Core functions of the operational plan to ensure compliance with these responsibilities include, inter alia: • ConseNing, protecting and managing the city's biodiversity through the establishment and implementation of the City of Cape Town's Biodiversity Network. • Implementing and effectively managing a city-wide integrated coastal management programme. • ConseNing, protecting and managing the city's natural and cultural heritage assets and landscapes. • Co-ordinating Invasive Alien Species Management operations across the city through the City of Cape Town's Invasive Alien Species Strategy ~ N o ........ and ensuring the prevention, management and eradication of invasive alien species. • Implementing Integrated Environmental Management (Environmental Management Systems, Environmental Audits, Environmental Impact Assessments and Environmental Management Frameworks) across City line functions, and ensuring legislative compliance through the City's Environmental Compliance Strategy. Page 5 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc • Ensuring effective environmental information management and State of Environment Reporting in order to guide and support decision-making. • Implementing integrated environmental education, capacity building, training and communication programmes. • Implementing environmentally-focused sustainable livelihood programmes in order to support poverty reduction programmes across the City. • Ensuring effective development control and approval at district level. • Undertaking strategic projects and programmes to meet the commitments made in formal agreements with a range of partners. • Ensuring Heritage Impact Assessments of development applications. • Providing economic opportunities through Outdoor Advertising whilst ensuring the protection of the city's environmental, cultural and visual resources. • Facilitating the implementation of energy efficiency programmes and sustainable energy technologies, as well as understanding and planning for Climate Change adaptation. 4. SERVICE DELIVERY OBJECTIVES 1. Ensuring sustainable environmental management across the City of Cape Town through development of city-wide environmental frameworks and policy. 2. Effectively conserving and protecting the full representative set of all of the city's biodiversity, restoring biodiversity where appropriate, and delivering benefits to present and future citizens. 3. Implementing the City's Integrated Coastal Zone Management Strategy through optimising the social and economic opportunities of the City's coastline while ensuring the natural environmental integrity is retained and protected for current and future generations. 4. Integrating Environmental Management Systems into the City's business and service delivery, thereby ensuring statutory compliance and the highest environmental standards and efficiency while developing the City's capacity for environmental compliance through environmental auditing, regulation and enforcement. 5. Protecting Cape Town's environmental and heritage resources through assisting in the facilitation of sustainable and equitable development, and providing a coherent and equitable local District Environmental and Heritage service for effective decision-making at the local district level. Page 6 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc -... ~ Ql ~ 6. Empowering and capacitating City officials and Cape Town communities through implementing the City of Cape Town Environmental Education and Training Strategy, by internal and external capacity building, training and educational programmes, projects and partnerships; developing and implementing effective and integrated environmental awareness raising, advocacy, lobbying, information sharing and communication initiatives and developing and coordinating environmentally focused sustainable livelihood programmes, linked to Local Agenda 21, poverty alleviation, job creation and socio-economic growth. 7. Facilitating and coordinating the Environmental Resource Management Department's strategic programmes and projects, including the promotion and development of key partnerships to the benefit of the citizens of Cape Town, the environment and global communities. 8. Undertaking appropriate and relevant environmental research to ensure current and up to date environmental reporting so as to provide information to inform City decision-makers. 9. Facilitating strategic activities to ensure the conservation and sustainable use of natural resources, and the implementation of Climate Change adaptation and mitigation measures, through the City of Cape Town Energy and Climate Change Strategy. 5. RESOURCES (Financial and Staff) Staff Complement as of May 2009: 207 Capital Budget: R 11,309,228 .... Operational Budget o Salaries and related expenses: R 71 811 577 o General Expenses, Contracted services etc: R17 480 266 o Total: R89 291 843 N Q A, ... Grant funding: o DANIDA: approx R 2 000 000 o DANIDA: approx R12 000 000 specifically for Climate Change/Energy Page 7 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc o DANlDA: possibly R7 000 000 for carbon and energy work related to the 2010 world cup o Restructuring Grant: o Lotto Funding: Opportunities do exist to attract and leverage significant resources through additional income generation through outdoor signage tariffs" partnerships, funding organisations and donor funding through the development and implementation of strategic environmental projects and programmes. A proposal to for income generating positions has been tabled for the 2009/10 Council budget around income generating positions in both the District Enviornmental and Heritage Management and Biodiversity Management Branches Further, significant opportunity exists to initiate environmental fiscal reform, in line with both international trends and national initiatives, to generate environmental funding through a range of environmental and green taxes and financial offsets. This aspect of environmental funding is underdeveloped and untapped within the City and now forms a core component to the ERMD's strategic intent. Although income generation through tariffs should not be considered a core element within environmental funding it must be noted that it was estimated in 2000 that natural open space in the City of Cape Town provides ecological, social and economic benefits of at least in the order of R2.5 billion per year. These benefits include direct (medicinal plants, firewood; recreation); indirect (water quality improvement of wetlands and rivers); ...... future options (possible future use of resources, eco-tourism); existence (sense of well-being) and bequest (benefit of knowing that the environment N and resources will be available to your children and children's children). (Common Ground Consulting, unpublished data). Further the district .,...... Environmental and Heritage function which includes Outdoor Advertising Control, is an area of development delivery which contributes to the City's rates base and is of both income generating potential and of community benefit through tariffs, charges, penalties and concessions. The Department has also completed a business improvement exercise that is informed by five informants viz the City's current environmental state and sustainability challenges, the five year IMEP review, historical developments of the Department, Aligning with City approved organisational operational model and re-allignment opportunities arising from resignations and secondments. Page 8 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc Q It is anticipated that the business improvement process will result in 1. the optimisation of the strategy and operations of the Department at organisational or head office level through streamlined and lean strategic clusters, 2. increasing capacity development and expansion at the district level and focussing on daily operational and service delivery related tasks across the Nature Reserve, Environmental Management and Heritage functions closely aligned with other City and Directorate line functions, and lastly will reduce the number of staff employed at top Management Level The Department continues to supplement its staff resources through its flagship local and international internship as well as co-operative students programmes 6. CONSTRAINTSI CHALLENGES • A rapidly expanding urban environment with significant social inequities that is fuelling current trends of environmental degradation, erosion and depletion. • Continued urban migration from rural areas in the face of finite natural resources. • Intemational responsibility to secure biodiversity of global importance in the context of a developing urban environment. • Low environmental awareness and compliance with legislation. • Lack of environmental enforcement capability. • Lack of departmental financial and human resources, especially in terms of scarce skills and specialised fields. • Poor City line function integration in planning, development, management and execution; making innovative solutions to environmental • 7. problems extremely difficult to implement. .......,., Uncertainty around the environmental and energy legal mandates leads to risks and difficulty motivating for additional resources for N environmental management. t..fl <= • Dependency on other spheres of government as well as other stakeholders to achieve certain service delivery objectives of the city • Growing consumer trends across all resource bases ASSUMPTIONS AND RISKS The following assumptions for the successful implementation of this plan are made: Page 9 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc • Staff budget is assumed to remain at February 2009 levels • No further staff or budgetary restrictions are put in place • The issue of legal mandates is resolved. The following risks are likely to occur if the environment is not adequately managed: • Degredation of the natural and cultural resources which underpin Cape Town's tourism, eco-tourism and service based economy. • Degredation of the natural resource base upon which the City depends for a multitude of ecosystem services (e.g. flood attentuation, waste assimilation, carbon sequestration etc) 8. • Loss of globally important and irreplaceable biodiversity • Cape Town's energy security remains dependant on national energy supply and places it economy and health in a vulnerable position • Legal consequences due to failure to comply with necessary legislation STRATEGIC ALIGNMENT TO THE lOP Strategic Focus Area 1: Shared Economic Growth and Development Corporate Objective 1A: Create an enabling environment for the economy to grow and become globally competitive Strategic Focus Area 2: Sustainable Urban Infrastructure and Services ~ N '0 <:n Corporate Objective 28: Conservation of Natural Resources Strategic Focus Area 3: Energy Efficiency for a Sustainable Future Corporate Objective 3A: Climate Change Adaptation and Energy Efficiency for a Sustainable Future Strategic Focus Area 5: Integrated Human Settlements Corporate Objective 5C: Provision of equitable community facilities and services across the city Strategic Focus Area 7: Health. Social and Community Development Page 10 of 17. 0910 E Departmental Business Plan Environment OA edits 21 Corporate Objective 7A: Facilitating the development of a healthy and socially inclusive society Strategic Focus Area 8: Good Governance and Regulatory Reform Corporate Objective 8A: Ensuring enhanced service delivery with efficient institutional arrangements Corporate Objective 88: Management of key financial and governance areas such as income control. cash flow, indigent support, alternative income opportunities, asset and risk management 9. OBJECTIVES AND INDICATORS OF THE DEPARTMENTAL SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP) ----- Objective Implementation of an over-arching environmental sustainability agenda for the City of Cape Town Implementation of City's Biodiversity Network Strategy T:icator J~'=n Environmental Agenda ~ implemented Annual Target (by June 10) Sept 09 Target Dec 09 Target Environmental Agenda implemented Environmental Strategies defined and o)erational fI isponsibilities a located Environmental sectoral strategies linked to KPl's on relevant scorecards Annual Environmental Performnace Report completed and accepted by EMT Sectoral strategies updated based on Annual Environmental Performance Report 1)Posts advertised and completed interview process for stewardship officers. 2)LBSAP's finalised. 1)Stewardship officers appointed. 1)Stewardship officers trained and actively .implementjng LBSAP·s. , June 10 Targets ---- ~~~~~~~~~ Implementation of City's Biodiversity Network Strategy March 10 Target # of land owners engaged with as per the detailed action plans for Biodiversity Network implementation (Local Biodiversity Strategic Action Plans - LBSAP). Draft bioregional plan completed # of land owners engaged with as per the detailed action plans for Biodiversity Network implementation (Local Biodiversity StrategiC Action Plans LBSAP). Draft bioregional plan completed Funding secured for 4 s :ewardship officers. - ....... r~ c.=' ......J Submit letter of intent to Provinicial minister of environment to roclaim a bioregional -- -- .......... -.. -.-~- - Page 11 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc plan -------- i Implementation of City's Biodiversity Network Strategy Roles and responsibility in pilot project with city parks identified and process to secure conservation status for identified sites under Protected Areas Act commenced. Implementation of City's Biodiversity Network Strategy Prioritization of wetlands within the CCT completed with input from wetland experts and local wetland community (including Catchment Management Department) and wetlands assigned appropriate deSignation on the Biodivrstiy Network i.t.o CBA or CESA classification Roles and responsibility in pilot project with city parks identified and process to secure conservation status for identified sites under Protected Areas Act commenced. .... ------- Proposed stewardship status for city park sites, reviewed by CapeNature stewardship committee 2)ldentify relevant line functions in CCT with important biodiversity submit report to council with recommendations from Stewardship committee with implications for relevant line functions 2) Make contact with identified line functions and propose the rolling out of the city parks case study Conduct public participation process for proclomation of city park and biodiversity management sites. 2) Initiate site assessments of newly identified sites in terms of Cape Nature stewardship criteria Submit application for proclamation of city parks and biodiversity management sites to the provincial minister of environment. 2) Conduct site assessments of newly identified sites in terms of Cape Nature stewardship criteria Prioritization of wetlands within the CCT completed with input from wetland experts and local wetland community (including Catchment Management Department) and wetlands assigned appropriate designation on the Biodivrstiy Network i.t.o CBA or CESA classification Complete groundtruthing of CBA wetlands Wetland conservation priorities (CBA and CESA) integrated into Biodiversity Network To be determined To be determined lAS Strategy implemented according to plan and timeframes 100 hectares 2000 house crows Reduce guttural toad distribution range by 20% --------- Implement the lAS strategy and align with other relevant lAS strategies --------- lAS Strategy implemented according to plan and timeframes - . ..... N 0> ao 100 hectares 2000 House crows Reduce guttural toad distribution range by 50% Implement mallard strategic plan 100 hectares 2000 House crows Reduce guttural toad distribution range by 50% Reduce mallard population by 20% 118 hectares 1000 House crows 100% reduction of guttural toad distribution range Reduce mallard population by 80% '-----_.. Page 12 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc ~~~~ ~~~-~~~ Implementation of the City's Energy and Climate Change Strategy 1# of workstreams as approved by the Section 80 Energy Committee operational # of workstreams as approved by the Section 80 Energy Committee operational Workstream annual business plans approved Workstream annual business plans resourced Annual targets as defined in the business plans reported on rA~~~al workstream targets approved and endorsed by the Energy Committee ---- Reduction of electricity use across all sectors of Cape Town 10% reduction in electricity consumption maintained Development of an energy and climate change communicaiton strategy Energy and Climate Change Communication Strategy developed and implemented Implementation of a City Climate Change Adaptation Plan Implementation of a City Climate Change Adaptation Plan 10% reduction in electricity consumption maintained Electricity consumption for key sectors (pubicl private )measured Electricty consumption reduction per sector monitored Electicity reduction plans implemented Electricity consumption by sector and total reported on against base targets To be determined with Corporate Communications To be determined with Corporate Communications To be determined with Corporate Communications ------- Energy and Climate Change Communication Strategy developed and implemented To be determined with Corporate Communications ---- 1---- - Implementation of a City Climate Change Adaptation Plan Complete Risk Assessments finalised Draft Adaptation Plan mainstreamed and incorporated into the City Development Strategy Revisedl Final Adaptation Plan mainstreamed and incorporated into the City Development Strategy Climate Change adaptation monitoring programme initiated All schools (educators and learners) in Cape Town exposed to and invited to participate in variety of aspects of the City's integrated EE programme (YES Programme) 25% 50% 75% YES reaches 40% of all: schools ~~~~~- Effective and integrated external environmental education, advocacy, awareness, capacity building and training programmes and projects in Cape Town All schools (educators and learners) in Cape Town exposed to and invited to participate in variety of aspects of the City's integrated EE programme (YES Programme) Manage City environmental legislative compliance for major capital programmes,pl(3Ql1ing, Phase 1 of City Environmental Compliance strategy complete. - . ,..... N =:> c:.c:> ---- Phase 1 of City Environmental Compliance strategy complete. Environmental compliance strategy approved by relevant portfolio committees Implementation of environemntal compliance for two services - commitment 50% of compliance strategy achieved 60% of compliance strategy achieved Page 13 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc implementation, . auditing and reporting and resources allocated r-, - --------t--- Alien invasive (Fauna & Ongoing Flora) species control implementation of City and eradication wide alien (Fauna & Flora) invasive alien control & eradication strategy Implement a revised Integrated Coastal Zone Management Strategy Revised Integrated Coastal Zone Management Strategy endorsed by relevant portfolio committees Partnerships with external organisations and the international community optimised Cape Town identified globally as a centre of environemntal excellence and leader in sustainable development Effective working partnership with the Table Mountain National Park City and TMNP partnership structured and functional Sustainable livelihoods integrated into city projects Measurable impact on the most impoverished communities . _ - - - - - \ - - - - - - ---- Ong ling imp !mentation of City wide alien (Fauna & Flor; :) invasive alien con 01 & eradication stra ~gy Action plan review Reduction in alien (Fauna & Flora) invasive species calculated and reported on ------1------ Rev :;ed Integrated Coa ital Zone Man 3gement Strategy end rsed by relevant pOrtfl )lio committees Draft Integrated Coastal Zone Management Strategy submitted to Council for approval Cape Town identified glo ally as a centre of env ronemntal exc ~lIence and leader in s Jstainable dev! ~~ City's international 'partnership programme defined City and TMNP part nership structured and functional Operational Action Plan Reviewed ------+ Annual Action Plan finalised --------t-- Revisedl Final Integrated Coastal Zone Management Strategy approved Business plan for the implementation of the strategy defined and resourced First set of funding proposals submitted Three environemntal programmes published in international literature ----------j Roles and responsibilities for implemnetation defined, . allocated and accepted I Four new international partnerships: :. established ...... ~ ........ = Bilatral meetings completed Heads of Agreement review initiated Heads of Agreement revised New structured working document defining the City I TMNP relationship completed for discussion and review --------\- Me asurable impact on the most impoverished co 11m unities Draft Strategy completed for review Draft Strategy submitted to Council for consideration I Sustainable Livelihoods Strategy implemented Strategy adopted Page 14 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc I' Resource efficient City of Cape Town Greening considerations are incorporated into procurement systems and building projects 8A Ensuring enhanced service delivery with efficient institutional arrangements Retention of Skills as measured by staff turnover 8A Ensuring enhanced service delivery with efficient institutional arrangements 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management Staff availability as measure by % absenteeism % of Capital Budget spend Greening considerations are incorporated into procurement systems and building projects Procurement policy revised to include greening Draft Green Building Guidelines submitted Green building guidelines approved Procurement policy revisions accepted and implemented Retention of Skills as measured by staff turnover 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall turnover 8 to 12% within skilled categories 8 to 12% within skilled categories 8 to 12% within skilled categories 8 to 12% within skilled categories Staff availability as measure by % absenteeism % of Capital Budget spend ~ N/A Based on Dirl Dept projected cash flows N/A Based on Dirl Dept projected cash flows N/A Based on Dirl Dept projected cash flows 4% average for the period 1 July 2009 to 30 June 2010 95% .. .. ~ .... ~ ~ % of Operating Budget spent % of Operating Budget spent Based on Dirl Dept projected cash flows Based on Dirl Dept projected cash flows Based on Dirl Dept projected cash flows 98% Page 15 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc 8 B M~nagement of key % ~nna~1 asset % ann~;~sset 0% 0% 0% 100% completed financial and venficatlon process verification process governance areas such completed completed , as income control, cash flow, indigent support, alternative income opportunities, asset and risk m a n a g e m e n t _ _ _ I 8 B Management of key Percentage reductio~ in Percentage reduction in financial and the ~umber of r~curnng 'the number of recurring governance areas such findings emanatl~g findings emanating as income control, cash from Internal Audit from Internal Audit flow, indigent support, alternative income opportunities, asset and risk mana~ment_ 8A Ensuring enhanced % budget sp.ent on service delivery with implementation of WSP efficient institutional arrangements_ % budget spent on implementation of WSP 8A Ensuring enhanced service delivery with efficient institutional arrangements Percentage improvement in the positive employee climate as per annual Culture Climate Survey Percentage. improvement In the positive employee climate as. per annual Culture Climate Survey 70% I 70% 70% 70% . 10% 30% 60% 90%. 1 '. ~ ~ N N/A N/A N/A 31% Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) 8A ~nsurin.g enha~ced service delivery With efficient institutional arrangements :'ercentage. Improvement In the time taken to close notifications in terms of the Corporate Works Management process Percentage improvement in the time taken to close notifications in terms of the Corporate Works Management process 3% reduction on 2008/2009 baseline 6% reduction on. 2008/2009 baseline 9% reduction on. 2008/2009 baseline 12% reduction in time taken to close notifications (measured against the baseline) ....... _ _ _ _ _ _ _ _L -_ _ _ _ _ _ _ _ _ __ Page 16 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc 8A Ensuring enhanced service delivery with Percentage of capital projects meeting planned arrangements 10. Percentage of capital projects meeting original planned milestones 80% 80% 80% 80% AUTHORISATION The undersigned do hereby indicate their agreement with the contents of this document and the outcomes. Nanie Director '. f"''''\rO",~1 ~...r~;(} Date jQ.,;f""'~ P'~';H-I'r"_ )/l,e: 'z:- -/--;{- ...... ..... ~ ~ Page 17 of 17. 0910 E Departmental Business Plan Environment OA edits 21 May.doc B A IJ F G I L J S I AB AK AT AW 200912010 DEPARTMENT SDBIP: ENVIRONMENT RESOURCE MANAGEMENT 1 ALIGNMENT TO IDP . TARGETS 1: f., 7 ,., . Q. .. 0 SFA& Directorate Objective No. Corporate Scorecard Indicator No. :E Objective Indicator Baseline Annual Target (by June 10) 'iii ."" c IT ~ U. t: .. a: 0 Co 0> Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments 3 Sustainable Urban Infrastructure and Services 2.86 Environmental Resource Management Improve the City's -Environmental Agenda environmental implemented compliance and performance through the implementation of systems and frameworks to manage the city's unique environmental assets IMEP Review and recommendatio ns emerging approved by Council (Phase 1) Departmental Business Improvement Plan imptemented and operational Quarterly Environmental Strategies defined and operational responsibilities allocated Annual Environrnelllal Performance Report completed and accepted by EMT Sectoral strategies updated based on Annual Environmental Perfonmance Report Department~1 Departmental Business The Environmental Agenda will!>e monitored by Business Improvement Plan implemented and operational Improvement Plan implemented and operational Sectoral updated Annual Sectoral strategies updated based on Annual EnVironmental Performance Report Environmental Performance Repert .. Report to STRIDE Report to STRIDE -Establish a Formal monitoring struclure the Strategy and lOP Subcommittee( STRIDE) 6 monthly Report to STRIDE , . - ~ l">:I ......... ~ 4 Sustainable Urban Infrastructure and Services Environmental Resource Management -Revised Integrated Coastal Zone Management Sir ategy endorsed by relevant portfolio committees New Improved coastal Quarterly management across all sectors Draft Integrated Coastal Zone Management Strategy submitted to Council for approval -Revised I Final Integrated Coastal Zone Management Strategy approved *Institutional review of coastal management and associated nsks completed and submitted to EMT for consideralion Business plan for the implementation of the strategy defined and resourced "Improved coastal management across all sectors -Roles and responsrblities for the implementation defined, allocated and aCC".epted 5 -City wide alien (Fauna & Flora) invasive control & eradication strategy implemented 6 New Annual Action Plan Quarterly finalised in reduction of invasive speciP.'s coverage Action plan revie. Reduction in alien Operational Action Annual Action Plan (Fauna & Flora) Plan Reviewed finalised invasive species calculated and reporfed on 2014 Target: The development and endorsement of a progressive and effac1ive Climate ChaflQc Adaptation Plan of Action that remains up-to-date with CUfTent international information and trends and which fosters and promotes city, community and Individual reSIlience to environmental change ----- Page 1 0910 SOBIP ENVIRONMENT. FINAL .APRll 7009 (3)ap.xls A B D r I G J L Annual Target (by June 10) "'"::>c: .,.'" Q. II> 0 <II SFA& Directorate Objective No. Corporate Scorecard Indicator No. :;; Objective Indicator Baseline S AS AK Sept 09 Target Dec 09 Target March 10 Target AT AW e 'iii c: "- .. 0 CL II> June 10 Targets General Comments D! 3 Sustainable Urban Infrastructure and Services 2.B7 IEnvironmental 'Resource Management • Number (# )of land owners engaged with as per the detailed action plans for Biodiversity Network implementation (Local Biodiversity Strategic Action Plans - LBSAP). City of Cape Town Commence with active implementation of LBSAP's Quarterly report -Funding secured for 4 stewardship officers. 'Posts advertised l)Stewardship Sinnet is desfgned around meeting national l)Stewardship conservation targets as SE't by the South African and completed officers appointed, officers trained and National Siodiversity 'nstitute. Priority sites identified interview process actively implementing by 31 December 2009. for stewardship LBSAP·s. officers. -Local Biodiversity StrategiC Action Plans (LBSAP)finatised ) 7 297 Environmental Resource Management • Draft bioregional plan completed New Quarterly Sustainable Urban Infrastructure and Services t-!!.. Sustainable Urban Infrastructure and Services 'Submitletler of inlentto Provinicial minister of environment to proclaim a bioregjonal plan 2.B7 Environmental Resource Management ;RolesandresponSib;lity;lipiiot project with City parks identified and process to secure conservation status for identified sites under Protected Areas Act commenced Operational Protocols which takes inlo account IntergoverTlmenlal Principles is drawn up between the relevant departments. I ·Submit application for of CIty park~ and biodiversity I management sites to the provlndal minister of environment 2) Conduct site assessments of newly identified sites in terms of Cape Nature stewardship cntena Quarterly "Proposed stewardship status for city park sites. reviewed by CapeNatlJre stewardship committee 2)ldentify relevant !ine functions in CCTwllh important biodiversity 'Submit repOIt to council with recommendations from Stewarnship committee with implications for reJevanlline fundions with an Operational Protocols 2) Make contact with identified line functions and propose the rolling Ollt of the city parks case study ·Conduct public participation process for proclamation of city park and biodiversity management sites 2) Initiate site assessments of newly identified Sites in terms of Cape Nature stewarriship r..riteria 'Submit application for ASSUMPT ION· - The submissiun 01 report to Co?I1C11 and app1!catkm to Province for prooam1.1ioo i:!; subject to the cnvifoomeptal .. prodamation of city parks and biodiversity manadate in relation 10 the Prclecle(! Areas Act beiqg resolved management sites to the provindal minister -.lit. of environment 2) Conduct site assessments of newly ~ identified sites in terms of Cape Nalure stewardship criteria N c:.n 9 Page ~ 0910 SDBIP ENVIRONMEN1.FINAL APRIL 2009 (3)ap xis B A 0 F G I ,...L J Q. 0 III SFA& Directorate Objective No. Corporate Scorecard Indicator No. S AS AK SeplOS Target Oec09 Target March 10 Target -Complete ground truthing or Criticat Biodiversity Areas (CBA) wetlands Collaborate Ground Truth information to draft Environmental Management Frameworks (EMF's) -Wetland conservation pnontles (Critical Biodiversity Areas (CBA) and Cntical Ecological Support Areas (CESA) integrated into BiOdiversity Network Environmental compliance strategy approved by relevant portfolio committees Implementation of 50% of compliance Environmental strategy achieved Compliance for two AT AW (.) III Objective Indicator :0 Baseline Annual Target (by June 10) 'iii "" "r:r~ lL "0 " Q. In June 10 Targats General Comments ~ 3 Environmenta' Resource Management ·Prioritization of wetlands within iNew the CCT compleled wllh input from wetland experts and local wetland community (including Catchmem Management I uepafllllUlllj and wetlands I as~i,gn,:d appropriate designation on Biodiversity Networl< Lto Critical Biodiversity Areas (CBA) or Critical I::cological Support Areas (CESA) classification lQ Comprehensive Overall Management Frameworl< for Wetlands finalised Quarterly Comprehensive Overall M an"gement Framework for Wetlands finalised 2014 Target; At it minimum, ro%of areas identified to meet our biodiversity targets \Alill be under formal managemen~ including proclamation and stewardship agreements, and will be secured for future generations. The City will increase its Investment in these biodiversity areas so as to build their role as key economiC, social, recreational and educat:iona~ assets ~~~~~~~ Phase 1 of City Environmental Manage City Compliance strategy complete. environmental legislative compliance for major capilal programmes, planning, implementation, auditing and reporting New 60% of compliance assessment and environmental law frameworl< completed. Qu"rte~y 60% of compliance strategy achieved 5eI'VlOOS- r.ommitment and resources allocated . ....... N ~ ~ 11 Leading and Direcling Ongoing leadership wX.I the CCT the City of Cape Town I ~~",~gy and Climate Change I Strategy Administration's Energy and Climate Change Strategy and guiding implementation thereof. Energy Action Plan Quarterly incorporating activities across all directorates and including Corporale and Citywide activities; t<:lrgets Incorporated into departmental scorecards -Review or Energy and Climate Change IStrate,gyand lassoelated targets initiated. Oraft~Energy Action Draft Energy Action Plan Plan oa"" into all Directorates and relevant departments. Communications Plan under implementation Final Energy Action Plan main streamed into all Directorates and relevant departments -Energy Action Plan The Energy and Climate Change Strategy (2006) ..1s out a incorporating activities range or ta-gets. These need to be updated to align with across all direciorales national and provincial targets in the near future. Some of the and including 2006 Targets inetude; 10% Renewable Energy by 2020; CO2 Corporate and City~ emissions reduced by 1O%fio", 2005 levels by 2010· the", wide activittes; fargets are a ranga of others. Tila City needs to substantially incorporated inlo increase implementation in ooer to tackle these targets. departmentRl scorecards ·Revlew of Energy and Climate Change Stralegyand associated targets initiated. t2 Page 3 0910 SDBIP ENVIRONMENT. FINAL .APRIL 2009 (3)_apxts A B D F G I J C. " 0 SFA & Directorate Objective No. Corporate Scorecard Indicator No. " 'iii S AB AK Sept 09 Target Dec 09 Target March 10 Target ,.,L """ ~ AT AW u Objective Indicator Baseline :0 Annual Target (by June 10) tT LL "c.0 a:"' G> June 10 Targets General Comments 3 Implementation of a Climate Reduce vulnerability to climate change impacts by strenghtening risk New Climate Change Adaptation plan Change Adaptation Plan Quarte~y integrated into line function business Draft Adaptation Final Adaptation Plan mainstreamed Plan mainstreamed into Directorate Risk into Directorate Risk Corporate Risk Register and City's RegIster and CIty's Register and City's Disaster Disaster Disaster Management Plan Management Plan Management Plan incorporate on plans. the IDP and City Development Strategy, Corporate Risk Register and the City's Disaster Management Plan management response Complete Risk Assessments and Climate Change Adaptation plan integrated into line Current (2009) baseline: A draft Climate Change Adaptation Plan of Action has been prepared. function business 2014 Targel The development and endorsement of a plans. the IDP and City progressive and effective Climate Change Adaptation Plan of Development Strategy, Ac~on that remains up-to-date with current international Corporate Risk Register and the City's Disaster Management information and Irends and lHhich fosters and promotes city, community and individual resilience to environmental change Plan 13 2.B8 Environmental Resource Management Sustainable UrtJan Implement the lAS lAS Strategy implemented strategy and align with according to plan and other relevant lAS timeframes strategies New lAP; House crow population reduced by 7000; Guttural toad population eradicated; Mallard population reduced by 80% Infrastructure and Services Quarterly 100 hectares 2000 house crows Reduce guttural toad distribution range by 20% 100 hectares 2000 house crows Reduce guttural toad distribution range by 50%. Implement the mallard strategic plan 100 hectares 2000 House crows Reduce guttural toad distribution range by 50% Reduce mallard population by 20% 118 hectares 1000 House crows 100% reduction of guttural toad distribution range Reduce mallard population by 80% The lAP targets have 10 be refined due to insufficient baseline data, absence of norms and standards, lack of funding, capacity and synergy between different departments dealing with lAPs. 0 14 0 Environmental Resource Management Implementation of the # of work streams as approved City's Energy and by the Section 80 Energy Climate Change Committee operational Strategy Workstream annual targets met and endorsed by the Energy Committee Quarte~y Workstream annual business plans approved Workstream annual business plans resourced business plans reported on 3. Energy efficiency for a sustainable Annual targets as defined in the Annual workstream More specific targets to b~ added in tre next round. targets approved and endorsed by the Energy Committee ...... N 3A4 New ~ future -..J , 15 Environmental Resource Management Reduction of electricity use across 10% reduction in electricity consumption maintained 10% reduction in electridty use all sectors of Cape Town 3. Energy efficiency for a sustainable 3A4 Quarte~y Electricity Electricity consumption for consumption key sectors (publidprivate measured) reduction per sector monitored Electicity reduction Electridty plans implemented consumption by sector and total reported on against base targets More specific targets to be added in the next round. New future 16 Page 4 0910 SDBIP ENVIRONMENT FINAL .APRIL 2009 (3)_ap xis . ti F I) .," . 0 SFA$. OiteCforatte Objective No, Corporate Scorecard indicator No. J Ann... 1Ta,got Baseline - S L '" Ii" e" (by June 1O, ... Q SeplO9 Target ~ C> n: 3 I Indicator Obiectiy" :a .;; c: ·····--T---···· Q EO""""",,,,,'.I lo.v~!opmenl of an ReSOlJt"CQ fl'Mrgy and dtmate Management change communicaitQtl I Encrgy .",j Ornate °""'9 8 Cc:rmm.nw::,atron Strategy ~ve~ped and lI'flplc-mented ! Qu""erlJr rRetleetOd in tho lobe detormif'1f1d Corporate \Vltll Cor(}()fa(Q CommuJ"lications Cornmun~atl'Ofls Ali AK 0",,09 Morch 10 T·'IIet Targr.tt Irobe i':.f.IatnmJined To be dele,mi"e" Corpof":::Jte wfto~ with Corporate COfnmlJt'1icahons CommuniC"..abans SOBIP" AT AVV June III Targets Ire b. del"-"'lOed i Genen" Col"nl"nlltnts More ,puUie gruels to bt ~dd>td in the Mltt FOund, with Ccrpors(e Commwnattons Slr>llegy 3 En.rgy effir.ie:ncy ror a svs~-ai:1able I 3M New ! ~u(ure !! ! 11 ......,_.- E}f~h"'6 SUS~t.U1110t6 anti Urban Resot.!!'Oe rnl0gr~ted InfraslH,tct'.U"fi Management erwitOnmentn~ and SarvtCes e.lUBttJaI ! lAii;;;;;;, • {ode'Cal"", >lnd 'I/,,,r,,,,,,, '" Cape TOw" r."lvlted toO capac~y bu1idoog ond l,a;,,;og programrne.5 nnd lot prograrTH"1ft ,"to.,."." "nd ""li$"" ed\.oe.a\;M ptt>gt$U'tlr't1ot. 'MllCll \!{'C4!U leame!'$ 3M edl.'Cat~lfI .•,.<1 pr::vvJes .eouca!il)tl ~ff.mftieS Hok.er! Pmtnersh,ps·w·iii>, Clip" Town odootjifierlljlobally a external Qrganisatlons: a oorJre of {!fl"'IfQnamnta~ (cOd ~ tt'llernabanet e;.;celtenc0 and leader in community opttn~ised $lJ:stmr.abte developlnent . ! '--" Qu",,<>ny lps'tnership wrth ttJe Cl~y resuits In ",. .-,~"j.~, . . . ~ 1partnershu) proposals pro9,amme a.l!ned woollUad 'elivt(onemn~at '''''''Ilnmonlo( programmes pubished in TOWr>'$ tnt~t"l.eboNJ erwlroomernal Irteta~.Ufe ~ ....... 00 F OiJr rn!'W IfllematjonaJ pIlrtnerships &$-tablshed pragulmme$ I I \9 1 1 .- En~r"H~nml Resource Management EHeetrv& 'h'C-fklllg pllrlnershfj> wi!." !he Table MOUOlaln C~y and TMNP partrlOf.h,p s!.n1dut~d N."""al Park I C)t'id fUflCOOna. Review of the Review of 1M He~dS Hea-es of Agrooml!nt .of Agreement I ccmple!ad Ouanerty I i meat"'g5 BlI.lral rompie!¢d I{oadsol I;':;:~~'" I~:,ad$ 01 ! ,o""erl New s!,.,Clurad wOfloting document dafjnll"1g t~ City I I TMNP rG!a!""$I"lIo Icompl~ed to( diSCUSSfQrl and feVfeW I 2l) I I I P"lI'" \1 Mario.,- ~itk) as wen.n ::::m.idtr,g cumCL:lun"I 5UpPo>:'! an4 an ~arou f:::"".... ~ ant'f nelwcrk • I ."; ;J",'M~ ~.. I RQsouroo: )lES readles.::u% 01 IYl'::-S os .n al; $ChOeRS I Programma} I IManagem",» 75Q"i- S(lP4 t:; enWO<I'I.merltal COtnmf!1'!"'l¢r.ittVe day's ar"d week$ (e Town iEo'Nonmef'ltat 125% EE prOf,&cts In Cap$ 18 I R•• uU. of 01..Q8 IYES reac/l", 40% (If Qu",lerty HI] sdlools j.exposed I education. "d'=cy. !p~ft1:OJ:a:e In '/arlety 'Of aspeds .'_n.... , 09Hl soetp ENV1R'ONMHH f"INAL j'\PR~~ 2009 (3Lap '(I, . A B 0 .. .. :;; F G J I L "- Q SFA& Directorate Objective No. Corporate Scorecard Indicator No. ...c:: ObjectivE! Indicator Baseline Annual Target (by June 10) S AB AK Sept 09 Target Dee 09 Target March 10 Target AT AW ti c:: ., ::> c:r e u.. 0 "- ~" June 10 Targets General Comments 3 Environmental Resource Management Sustainable Measurable impact on the rno 51 New livelihoOdS integrated impoverished communities ,nto city projects Envirornnenlai Resource Management Resource efficient City of Cape Town Sustainable Livelihoods Strategy adopted Quar1e~y Draft Strategy completed lor review Draft Sirategy submiHed to Council for consideration Sustainable Livelihoods Strategy adopted Strategy implemented Procurement policy revised to include greening Draft Green Building Guidelines submitted Green building guidelines approved Procurementpoiicy revisions accepted and implemented 21 ~~~~- Greening considerations are incorporated into procurement systems and building projects New Procurement policy Quarterly revised to Incoporate resource and environmental sustainability ------ ....... N ,....... c.c 22 ~~~~~~ ------ ~~~~~- 8A Ensuring Retention of Skills as measured New enhanced service by staff turnover delivery with efficient institutional arrangements New ~ 5 to 8% overall Quarterly turnover 8 to 12% within .~ ~~~~ Quarte~y skilled categortes 5 10 S% overall 5 to S% overall 5 to 8% overall 5 to 8% overall An staff: lotal terminations as % of staff complement each tumover turnover turnover turnover month, as measured over the preceding 1~1 :~~~hd~eriOd (i.e a 1/ month running average). This will ~~~- 8 to 12% within 11 to 12% within skilled categories skilled calegones ~~~~ ~ ~ ~ ~~~-~~~- 8 to 12% within skilled categories liio 12% within skilled ~.ategories . seasonal, short tarm/temporary, student contracts Target - at any point in time, the organisation/directorate/department should have a staff turnover % for the preceding 12 months wtlll;:h falls within the target of 4% - 8%. Scarce Skills: as for the all eve, but limited to the following EE categories: Legislators & senior managers, ProfesSionals, Technicians and other ijrofessionals" In this caSe lhe larget parameters are 8% - 17% . Data Source: SAP & SAP 81 f.l.i ------ ~ SA Ensuring enhanced seMce delivery with efficient institutional arrangements Staff availability as measure by New % absenteeism ~~~~~~~~ Quarterly ,,4% average for the period 1 July 2009 10 30 June 2010 N/A N/A N/A ,,4% average for the period 1 Juty 2009 to 30 June 2010 25 PageS 0910 SDBIP ENVIRONMENT<FINALAPRll2009 (3Lap<xls B A I- 0 . F ;e" Objective "0 SFA& Directorate Objective No. Corporate Scorecard Indicator No. G 8B Indicator .. a: Oec09 Target March 10 Target 8 B Management of key ijnancial and govemance areas such as Income I% of Capital Budget spend 95 Quarterly 1 % Based on Oir! Dept projected cash flows Based on Olr! Dept projected cash flows I '"--"' ,,- 8 B-ManagemeniOf' % of Operating Budget spent key finanCIal and governance areas such as income control, cash flow. indigent support. attemative income opportunities, asset and risk management ,- \-' P-;;rcentage~ reduction in the 6 B Management 01 key financial and number of recurring findings governance areas emanating from Internal Audit such as income control, cash flow, Indigent support, alternative income opportunities, asset and risk management ,-, Gi!neral Comments Percentage reflecting Actual spend! Planned Spend I Environmental ~ B B Management of 0/0 annuaf asset vetification Resource key financial and process completed Management governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management ~,oo~ AW June 10 Targets Based on Dirl Dept 95% projected cash I flows control, cash flow, indigent support. alternative income opportunities, asset and risk management : Resource Management Good Governance and Regulatory Reform Sept 09 Target AT 0" G> j----.., --, ~ I---- AI( l': 0 M Good Governance and Regutatory Reform AS ." "- Environmental Resource Management S '"c IJ.. . ,1Z Annual Target (by June 10) Baseline c: Environmental Resource Good Governance ~nd Regulatory Reform L III Good Governance and Regulatory Relonn ~ J 0 3 , I 95% Quarterly Based on Dir! Dept projected 'cash nows Based on Dir! Dept projected cash flows Based on Dir! Dept 95~ projocted cash flows rotal actuafiOdAl~e as a percentage of the totai budget indudjng secondary expenditure. " ,- -, 100% -Q%~ Annual 0% 0% 100% completed IReflects the percentage of assel, annually-:;;;;;;fied ,~::audit purposes. - ....... N N Q +--- 70% Qua.terty 70% 70% 70% _l 29 Page 7 70% I It is the rsporting and monitoring of the reduction (in perce:ntage) of the: findings of audit follow-ups performed in the quarter. The timing for corrective action implementation is normally provided by line. Audits I (ollnw·ups will always only take place after agreed implementation dales of corrective action, It will either be 'Not Apphcable' 10 Management if an audit or follow-up hasn't taken place at the time of reporting or there will be a percentage change I status quo if an audit has taken place and there has been improvement I no change respectively in Ihe siluation since the last audit 0910 SDBI? ENVIRONMENT.rINAL ,APRil 2009 PLapxl, B A D a. " CI SFA& Directorate Objective No. Corporate Scorecard Indicator No. " c: .,a. ;; F G I J Objective Indicator Baseline Annual Target (by June 10) ·iii 0 ,..L '".,'" '"~ "- S AD AK Sept 09 Target Dec 09 Target March 10 Target 10% 30% AT AW :J n:" June 10 Targets General Comments 3 Environmental Resource Management SA Ensuring % budget spent on enhanced service implementation of WSP delive.y with effiCient institutionat arrangements 90% Quarterly 60% 90% A Workplace Skills Plan is a document that OUtliTlHS the planned education, training .& development interventions for the organisation The WSP should be aligned with the staffing strategy, IDP, PDP's, E:::E NSDS ann Sector Skills Plan. Calculation for the Formula: Two parts (A) Measured against traming budget Good Governance and Regulatory Refo.m (8) Manual exercise on which Seminars & Conferences costs are calculated The !'NO parts are combined to give final figures of the spendIng on WSP lmplementation. The conferences an'! recognised by the SETA as claimable from the 1% of the wage bill as per the Act Oats Source. SAP & SAP BI 30 ----- Good Governance and Regulatory Reform SA Ensufing enhanced service delivery with efficient institutional arrangements Percentage improvement in the positive employee climate as per annual Culture Climat" Survey 31 % Corporately (Directorate ... Departmental targets will only be available once the Cli rrent survey has been completed) Quartel1y 8A Ensuring enhanced seIVice delivery with efficient institutional arrangements Percentage improvement in the time taken to close notifications in terms of the Corporate Works Management process 12% reduction in time taken to close notifications (measured against the baseline) ~ N/A N/A NIA 31 % Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) IThe loyally Index t :o:nPf~s,s 12 "Touch Ipoints~'as an indicator of how weU doing in relation Lo the management or ils human resources. The fntervenlions put In place 10 address concems raised as result of the last survey should rel1ect a 9'/0 improvemenl in the 4 key ~Touch Points' which were identified of having the biggest impact on the staff loyalty index. This improvement should cascade lnlo a % improIJement in the Loyalty Index, The Culture Climate SliNey is driven ~ a corporatp.levei. ,L~ne departments ; to Implement corporate Initiatives to improve I ~:g. Leadership developmen1 Program, CQaching & IM"ntoting ~. . _ - f-------. 3% reduction on 200812009 baseline 6% red~lJction on 200812009 baseline g% reduction on 200812009 baseline • 1 2% reduction in tlme The" month falling avefag" age.of all notification closl!ti taken to close notifications (measured against the baseline) 'W'Ithm measure ~rfnnnllll; period will be used to ~_ ....... ~ N ........ 32 Page 8 0910 SDBIP ENVIRONMENT. FINAL .APRIL 2009 PLap.xls .,. B D F I G ,I l Annual Target (by June 10) "'" .,.:;, e Q. '" Q II> Objectlve Indicator Baseline :0 SFA & \corporate , Scorecard Directorate I d' t Objective No, ~o,lca or I s I AS I AT AK AW t:: II> -.; "- t:: .. 0 Sept09 Target "- Oec09 Target March 10 Targe \June 10 General Comments Targets II: I SA Ensuring Percentage of capital projects enhanced service meeting original planned delivery with efficient milestones institutional arrangements I I 80% I Quarterly I 80% I 80% I 80% 80% A formula is applied Directorate & Corporate levf!l~ which diHerent reporting on targets achieved. At Departmental level the followmg formula applies' # of Projects meeting milestones # of Capital PnJlects 1M Departments tI/" At Directorate level; SUM Results (Depar1ments) Number of departments x 100 33 ...... Director TO..:1~-,q,.v &SMm-- I€)\,- N N 1~~AfC9c07 page 9 l':) 0910 SDBIP ENVIRONMENT,FINAl .APRIL 2009 PLop.xls enY III' UII£ In•• ! ISIUgO SA3(!!»~ ; SlAb lm.ut DEPARTMENTAL BUSINESS PLAN 2009/2010 DEPARTMENT DIRECTOR : Planning and Building Development Management : C. Walters ...... ~ l'.:) ~ Contact Person : E. Schnackenberg Page 1 of 16. 0910 E Departmental Business Plan PBDM.doc 1. EXECUTIVE SUMMARY The City Of Cape Town, as a developing city, has an obligation to create an orderly and functional urban and environment that address the needs of its communities as expressed in its Integrated Development Plan. The Planning and Building Development Management Department is responsible for delivering the services related to urban planning and building development matters. The aim of the Department is to create an effective and efficient planning and building development environment in Cape Town, which promotes and facilitates sustainable development through equitable and effective service delivery. It does this through its legal mandate and by applying technical knowledge and innovation from its professional teams. During the past twelve months the operations of the Department underwent a fundamental restructuring led by the reorganisation into eight district offices across the city. Productivity and service improvement gains were evident on the short term however some challenges still remain. These include: • More work on the streamlining of operational procedures • Accommodating the needs of a diverse customer base • Outdated urban planning tools ...... Ownership and accountability of operations at District Office level N N • ~ • Concluding the district office rollout • A number of management, support and human resource issues o The freezing of approximately 10% of available positions in the Department as part of a corporate initiative is not expected to detrimentally affect service delivery as it coincides with a slowdown in planning and construction activity across the city. To address these challenges the Department intends to in the next year: • Improve the processing of building plans and land use applications • Monitor compliance in terms legislation of all building work and land-use activities Page 2 of 16. 0910 E Departmental Business Plan PBDM.doc 2. • Roll-out and expand the physical accommodation of district offices (Phase 2) • Complete the Zoning Scheme for City Of Cape Town • Manage key financial and governance areas such as income control, cash flow, asset and risk management • Ensure enhanced service delivery with efficient institutional arrangements and budget limitations INTRODUCTION During the 2008 the Department of Planning and Building Development Management (P&BDM) reorganised its operations· into eight district offices. This entailed the reallocation of staff to the three primary work-streams - customer interface, land use management and building development management - in such a manner that all districts are adequately resourced to deliver a basic acceptable service. During this period a data migration exercise was undertaken to align all electronic records (646 875) with the new district operational areas. Also undertaken during this period was the physical reconstruction and "branding" of most of the district: offices. . These reorganisation activities were undertaken in an operating environment where for the past year 2008 across the Department approximately 240 000 customer queries were dealt with, 31 000 building plans finalised, 170 000 building sites inspected and 8600 land use applications considered. Setting up the four regional enforcement sections also occurred with the aim of significantly improving output on this function. Four regional enforcement units were set up, each covering tWo planning districts. All four explain regional enforcement units and most of the new staff are now in place. Their operations are supported by a new City of Cape Town Land Use Enforcement Policy. The outcome of all of these interventions stabilised the department and contributed towards the improvement in customer satisfaction, increased service efficiencies and a lift in staff morale. On the down side some serious challenges remain in finding the adequate level of support from internal service providers, service improvements in certain pockets in the district offices and the clarification of roles and responsibilities, especially at a senior management level. These aspects amongst others will be addressed in this business plan. Page 3 of 16. 0910 E Departmental Business Plan PBDM.doc ...... N N C:,,n This business plan was formulated by the Strategic Management Team of the Department with input from the District Managers, client feedback and SDBIP performance iterations together with consideration of general industry trends. 3. PURPOSE AND SERVICE MANDATE OF DEPARTMENT The overarching aim of the Department is to improve and maintain an effective and efficient planning and building development system for Cape Town, which promotes and facilitates sustainable development through equitable and effective service delivery. The core functions of the department are to deliver on the land use and building development powers, duties and functions as stipulated in applicable law. These functions also include the enforcement of the provisions of the applicable legislation. The delivery of the core functions are supported by specialised supporting sections in the department to ensure standardisation and efficiency in service delivery. These supporting sections deliver inter alia on policy development, systems integration, operational work standardisation and improvement, legal services and general administrative services. The core operational functions are delivered through a decentralised service delivery model which consists of 8 planning district offices, guided by a Departmental Business Framework (DBF). The DBF is based on a systems methodology and thinking with clearly identified components including: 1. 2. 3. 4. 5. ...... well defined total system objectives; an understanding of the system environment in which it operates; identifiable system components; a clear definition of system resources, and a framework for system management. N ~ 0":> The Departmental service is provided through a team working approach and a system of customer interfaces which filters down from the front counters to the technical specialist back office. This working approach is called the Custotner Interface Environment (CI E). Most of the powers, duties and functions to perform the core functions are sub-delegated to officials in the districts to finalise development applications. The supporting functions are centralised and mostly provided from the Head Office in Cape Town. The customers of the Department are generally the development public which include private developers, government entities developing with state funding. residents and private consultants submitting development applications on behalf of land owners. The specific objectives of the Department as stipulated in the DBF are: Page 4 of 16. 0910 E Departmental Business Plan PBDM.doc 4. • To direct built environment investment decisions for both the private and public sectors; • To assume the project management role for the processing of land use planning and building development proposals from its initial phase to final approval; • To regulate land use planning and the erecting of buildings and matters incidental thereto within a defined spatial context; • To apply value judgment on development applications and plans; • To act as decision maker and recommender for the City Of Cape Town in matters related to the objectives above; • To formulate and advise on policy matters related to land use management-and building development management. LEGISLATIVE IMPERATIVES: The service provided by this department is considered a statutory function as most procedures are followed as determined by legislation. ...... l'o:) Below are listed some of the relevant laws: N -..:l • Land Use Planning Ordinance no 15 of 1985 (C) (LUPO) • Scheme Regulations promulgated into LUPO • Scheme Regulations promulgated into the Black Community Development Act (BCDA) no 4 of 1984 • Less Formal Townships Establishment Act no 113 of 1991 (LEFTE) • Removal of Restrictions Act no 84 of 1967 (RoR) • Physical Planning Act no 125 of 1991 (PPA) • Outdoor advertising By law no 5801 of 2001 Page 5 of 16. 0910 E Departmental Business Plan PBDM.doc • Promotion of Administrative Justice Act no 3 of 2000 (PAJA • National Environment Management Act no 107 of 1998 and regulations (NEMA). • National Heritage Resources Act no 25 of 1999 ( NHRA) • National Building Regulations and Buildings Standards ActJ Act no 103 of 1977 It is therefore accepted that the customer demands an effective and efficient service to be delivered and that is compliant with the procedures and timeframes as stipulated in the applicable legislation. 5. PARTNERS AND STAKEHOLDERS The operating environment is directly affected by internal and external partners and stakeholders, some of which are clearly defined as part of the statutory functions. ...... Partnersl Stakeholders Roles and Responsibilities National Government Departments Formulation and review of national legislative frameworks and policy for the built environment and land use development management Provincial Government Departments Formulation and review of Provincial legislative frameworks and policy for land use development management A commenting/decision making and appeals authority related to certain planning and built environment applications City Of Cape Town Departments Planning and policy formulating role that impacts on land use planning and building development application evaluations Commenting on planning and building development applications Page 6 of 16. 0910 E Departmental Business Plan PBDM.doc N N 00 Support services Departments for providing operational management support ~------------------4--- City Of Cape Town political structures Decision making body for non-delegated land use planning and building development applications Decision making body on land use planning and policy matters related to planning and building development matters Appeals authority in terms of certain land use planning and building development applications . !------ 1------ General public 6. To participate in policy development and application procedures CHALLENGES The Department has undertaken the rollout of the Eight (8) District Service Delivery Model across the city in order to effect service delivery improvements and access. Initiatives included business improvement initiatives in order to enhance' efficiencies, the introduction of performance management at senior management level to increase accountability and the harmonization of resources across the City Of Cape Town to ensure a basic level of service delivery in all of the district offices. Although noticeable progress has been made in terms of service delivery improvements, some fundamental challenges still remain. These include: • • • • • More work on the streamlining of operational procedures, with specific focus on the relationships and dependencies amongst functional work streams in the Department are needed; Managing the specific operational dynamics that impact on our service delivery including technical interdependence amongst stakeholders and accommodating the needs of a diverse customer base; To Increase the ownership and accountability of operations at District Office level; To Increase the awareness and understanding of the mandate and functions between internal and external stakeholders and the Department; To develop a clear understanding of customer profiles as it pertains to the Department's core business; Page 7 of 16. 0910 E Departmental BUSiness Plan PBDM.doc .... N N <:.c • The review and reshaping of the management structure/roles and responsibilities of the Department in support of the Eight (8) District Service Delivery Model; Concluding Phase 2 of the district office rollout; Consolidating the law enforcement work function; Complete the Cape Town Zoning Scheme; Renew technical planning tools such as local area plans; Strengthening of the Management Information Systems and spatial data sets; The development of a comprehensive Human Resource plan including elements of staff advancement, training, capacity building. and filling of critical funded vacancies (Within the context of the R16.8mil frozen vacancies); To further entrench the philosophy of service excellence. • • • • • • • 7. BACKLOGS, WORK IN PROGRESS AND RESOURCE CONSTRAINTS The following backlogs and work in progress have been identified: Data integrity inherited from the previous 17 offices remains a challenge. These include: • The cleaning up of the LUMS and BDM data • The issuing of relevant BDM certificates; • GIS data capturing and updating; ...... l'..:t ~ <::,') Building inspections of approved plans. Outdated local area plans and policies and an unclear Land Use Management strategic agenda. The following constraints have a significant impact on the operations of the Department: • Poor level of service from support services, at both a departmental and corporate level; Page 8 of 16. 0910 E Departmental Business Plan PBDM.doc • Staff attrition and the time consuming process in the filling of vacancies. The freezing of approximately 10% of total staff vacancies is not expected to have a serious impact on operations on the short term given the downturn in planning and construction activity. This will however need to be reviewed once the local economy recovers; • A weak understanding by others of the role and obligations of the Department, both internally and externally; • No clear differentiation between the strategic and operational management functions in the Department. 8 ASSUMPTIONS AND RISKS 8.1 Assumptions The following assumptions for the successful implementation of this plan are made: • The volume of LUMS will remain stable in line with Sept. 2008 - Feb. 2009 figures; • The volume of Building Plan submissions will decline during 2009/10; • A relatively stable legislative and regulatory framework; • ....... N Delegations will remain as on Feb. 2009; CJ.:) 1--/10 • Increased efficiency in level of support from internal departments; • Retain the existing funded staff positions as on Feb. 2009 - taking into consideration that the frozen vacancies will become available July 2010. Page 9 of 16. 0910 E Departmental Business Plan PBDM.doc 8.2 Risk Assessment No Risks Action Resp. I --- 1 City Corporate Records Management System not holistic or comprehensive for Planning and Building Development The Directorate Champion be required to liaise with Corporate Services on the way forward for Strategy and Planning and archiving Director 2 Rapid economic recovery in the built environment sector Monitoring of economic development trends Director Updated staffing strategy 3 Poor level of support from internal commenting department Development district level action plans Director and District Managers Corporate level service agreements 4 Fragmented Zoning Scheme * Formalise the City's Integrated Zoning Scheme Policy, including Change Management (Communication and implementation) Director * Staff training on formalised integrated zoning scheme policy ....... ~ ~ f',:) * Liaising with PGWC * Action schedule on periodic information clean ups Page 10 of 16. 0910 E Departmental Business Plan PBDM.doc 9. STRATEGIC ALIGNMENT TO THE lOP 9.1 The activities of the Department support, directly and indirectly, the following Strategic Focus Areas in the IDP: • SFA 1: Shared economic growth and development - direct link; • SFA3: Energy - indirect link; • SFA5: Integrated human settlements - direct link; • SFA8: Good governance and regulatory reform - direct link. SFA 1: Shared economic growth and development: The Department contributes directly to the focus area through the: • Facilitation of development applications for both private and public built environment investments; • Promoting responsible built environment developments in such a way that the City Of Cape Town becomes more attractive to prospective investors; • Improving business processes to reduce the time and risk for built environment investors; .... ~ c......:> ~ SFA5: Integrated human settlements The Department has only a direct link to this SFA in terms of support on facilitating and processing built environment applications. SFA8: Good governance and regulatory reform The Department supports the objectives related to the optimisation of staff structure, strategies and policies with specific interventions related to management reviews, the introduction of performance management and the establishment of a leadership development programme. Ongoing skills development at operationalleve! is also a priority for the Department. The objective of further service delivery enhancements is also supported through the finalisation of the district office rollout and specific process improvement initiatives. Page 11 of 16. 0910 E Departmental Business Plan PBDM.doc Audits and related corporate governance practice as articulated in the King reports are also a priority for the Department. Participation in ongoing legislative reform is also a key activity in the Department. 10. OBJECTIVES AND INDICATORS OF THE DEPARTMENTAL SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP) The objectives of the Department for the SBDIP period will focus on core business improvements, the finalisation of set up of the District Offices, enhancement of our LUMS platform, financial governance and enhanced service delivery through institutional interventions. The objectives will be achieved by forming directed work teams, guided by the Departments strategic management team, which will prioritise and resolve the relevant issues affecting service delivery. The specific objectives and indicators are: Objectives Improve the processing of building plans and land use applications to be well within the statutory time frames I Target (by Sept I Target (by Dec 2009) Target (by March 2010) Target (by June 2010) % of LUM development I 80% applications finalised: Minor applications (Permanent departures): Within statutory timeframes 80% 80% 80% % of LUM development I 80% applications finalised: Major applications (All other): Within statutory timeframes 80% 80% 80% Indicator(s) of this Objective 2009) Page 12 of 16. 0910 E Departmental Business Plan PBDM.doc ~-~ % of BDM building plan applications finalised within Statutory Timeframes: 30 days for plans <500m 2 -- ~-~ 96% 96% 96% 96% I . ---~ Monitor compliance to legislation of all building work and Land-use activities % of BDM building plan applications finalised within Statutory Timeframes: 60 days for plans >500m2 96% 96% 96% 96% % of enforcement complaints acknowledged and responded to (complainant) within 5 working days 85% 85% 85% 85% --- --- -~~- - # # # Number of notices served # Roll-out and expansion of physical accommodation of district offices (Phase 2) Number of district offices phase 2 1 Develop Zoning Scheme for City Of Cape Town Submission to political structures within City Of Cape Town. % complete 95% complete 100% complete 100% complete 100% complete Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income % of Capital Budget spend 20% 45% 65% 80% 3 3 3 .- ...... . N t!.A.:) <:.n -- -~ L -... _ _ _ _ _ ~- -- Page 13 of 16. 0910 E Departmental Business Plan PBDM.doc --- -- I opportunities, asset and risk management ----- .- % of Operating Budget spent 20% 45% 75% 100% % annual asset verification process completed 0% 0% 0% 100% Percentage reduction in the number of recurring findings emanating from Internal Audit 0% 0% 0% 60% % budget spent on implementation of Work Place Skills Plan 10% 40% 60% 90% % implementation of a staffing strategy 20% 40% 60% 100% % complete: Staff Culture Climate Survey 10% 25% 70% 100% ---- ----- c----- Ensuring enhanced service delivery with efficient institutional arrangements ~---- --- % complete: Introduction of performance management at operational management level District managers and Section Heads 100% complete 100% complete 100% complete 100% complete ..... ~ W 0') ---- Page 14 of 16. 0910 E Departmental Business Plan PBDM.doc ---- --- -- --- % complete: Development and implementation of a managementlleadersh ip programme 10% 25% % complete: Review of management structure of Department 30% 95% 70% 100% -- --- 100% --- % complete: Development and implementation of a communication plan 100% ----- 50% 90% 100% 100% % complete: Percentage of C3 notifications addressed within prescribed time lines 80% 85% 90% 95% Development of a LUMS strategy LUM Strategies defined and operational responsibilities allocated LUM Strategies linked to KPI's on relevant scorecards 10% 40% POCKET OF EXCELLENCE PROJECT --- ----- Development of procedures for Management Information System for the Department which integrates with ISIS and the Spatial Development tool Annual LUM Strategies Performance Report completed and accepted by EMT LUM Strategies updated based on Annual Performance Report 80% 100% ...... ~ ~ Page 15 of 16. 0910 E Departmental Business Plan PBDM.doc .......:l -- -----~-- i Deve lopment of proc ~dures for integ 'ated policy deve opment across Dire torate Dep trtments 10% 80% 40% 100% I %co mplete: Develop arch ving and filing strat 19y 11. 100% 100% 100% 100% FINANCIAL AND STAFFING INFORMATION CAPEX BUDGET 09/10 OPEX,BtJDGET09/tO:· .' R8,140,924 R 167,640,881.68 424 ~ 12. AUTHORISATION ~ W The undersigned do hereby indicate their agreement with the contents of this document and the outcomes. 00 --- Page 16 of 16. 0910 E Departmental Business Plan PBDM.doc A 1 I B c I I D E I G I H I I I J T K L M N 2009 J 2010 DEPARTMENT SDBIP :PLANNING AND BUILDING DEVELOPMENT MANAGEMENT ALIGNMENT TO lOP 2 ~g e<> TARGETS ...Ci SFA& Directorate Objective No. e2- I Corporate Scorecard Indicator No. :l: ..J ...ge Baseline 08109 (Target In brackets) Annual Target 200912010 -------- Frequency - 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 80% 80% 80% 80% 80% 80% 80% 80% LUM Strategies defined and operational responsibilitie s allocated LUM Strategies linked to KPl's on relevant scorecards Annual LUM Strategies Performance Report completed and acc.epted byEMT LUM Strategies updated based on Annual Performance Report 96% 96% 96% 96% General Comment :::; ~~ Shared Economic Growth and Development Indicator (To Include unit of measure) Objective Strategy and Planning ~~- Sustainable urban growth and development through legally compliant land-use and building development management 1A.S 4 -% ofLUM development applications finalised: Minor applications (Permanent departures): Within statutory timeframes Quarterly 80% ~~- Strategy and Planning Shared Economic Growth and Development -'Yo ofLUM development applications finalised: Major applications (All other): Within statutory timeframes Quarterly 80% .... 5 - LUM agenda implemented Land Use Strategies updated based on Annual Performance Report LUM Strategies updated based on Annual Performance Report Quarterly N ~ e.c 6 Shared Economic Growth and Development Strategy and Planning 1A.6 -'Yo of BDM building plan applications finalised within Statutory Timeframes: 30 days for plans "'500m' Quarterly 96% 7 ------~ Page 1 '--- 0910 SDBIP PBDM LATEST FINAL VERSION~xl$ A SFA& Directorate Objective No. B Corporate Scorecard Indicator No. C 0 "C Objective til 01> E ( I v ....... uu" un" VI measure) ....t S G H I UOIU," """Ud' '"'1.1''' Frequency (Target in brackets) 200912010 J K L N M "'''''''''iI Comment 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 96% 96% 96% 96% 85% 85% 90% 95% -'" t:; :::i 3 Shared Economic Growth and Development Strategy and Planning Shared Economic Growth and Development Strategy and Planning -% of BOM building plan applications finalised within Statutory Timeframes: 60 days for plans >500m2 Quarterly 96% 8 -% of enforcement complaints acknowledged and responded to (complainant) within 5 working days Quarterly New 95% 9 -- Strategy and Planning -Number of unauthorised land uses rectified within notice period Quarterly New # New Final Draft Bylaw promulgated # # # # The number of notices served will form the bas is for the formulation of further enforcement KPl's 10 Improve Local Govemment legislation for land-use management and building development management through a comprehensive review of the relevant legislation, policy frameworks and procedures 11 IGOOd Governance and Regulatory Reform ,.J1. --- 'Draft By-law promulgated Quarterly Consultant appointed Draft By-law circulated for public engagement process Comments of Final Draft Bypublic law process promulgated incorporated in the Draft By-law .., ..... ~ ...... - Strategy and Planning This will inform land Use Management system The framework will support the IZS. This is the first step towards law Reform. -Development of procedures for integrated policy development across Directorate Departments -Q Quarterly New Procedure Document 10% 40% 80% 100% 1 3 3 3 -- Strategy and Planning Roll-out and expansion of physical accommodation of distnct offices (Phase Number of district offices Quarterly 4 3 2) 13 Page 2 0910 SDBIP PBDM.LATEST FINAL VERSION xis El A SFA& Directora te Objective No. Corporate Scorecard Indicator No. C ".. D E Objective \ 1U II,c,uue UIII' 01 UOIV" measure) (Target In brackets) II> ...J ,g G H I I Annua, ,_arg", Frequency 200912010 J K L M 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 95% complete 100% complete 100% complete 100% complete 50% 90% 100% 100% N ",,"'''.d. I Comment ""::::;t: 3 Good Governance and Regulatory Reform Strategy and Planning Good Governance and Regulatory RefolTl1 Strategy and Planning Good Governance and Regulatory Reform Strategy and Planning 14 Cape Town Zoning Scheme Submission to political structures within City Of Cape 10wn. % complete Quarterly 95% 100% -- %compiete: Development and implementation of a communication plan (pocket of excellence project) Quarterly New 100% complete 15 16 -- ~ % complete: Development and implementation of a management! leadership programme -- Strategy and Planning Governance and Regulatory Reform % complete: Review of management structure of Department -- Quarterly New 100% complete 1--- New 10% 25% 70% 100% 30% 95% 100% 100% ---- Quarterly 100% complete ~ 17 -- L..... Strategy and Planning Good Governance and Regulatory Reform 18 r= ,Strategy and Planning Governance and Regulatory RefolTl1 19 - - f--- N % complete: IntrOduction of pertormance management at operational management level District managers and Section Heads % complete: Develop archiving and filing strategy ~ Quarterly New 100% complete at DM level ...... 100% 100% 100% 100% 100% 100% 100% 100% Quarterly New Strategy complete i ---- Page3 0910 SDBIP PBDMLATEST FINAL VERSION.xls A B C .,.. '0 SFA& Directorate Objective No. Corporate Scorecard Indicator No. D Objective E \' Q III<O'UU" Will 01 measure) ..J .s G UOIU" (Target In brackets) H I J M N ""'" "" '" 200912010 Comment 30 Sept 2009 31 Dec 2009 .>< 31 March 2010 30 June 2010 I r:: ::::i 3 Good Governance and Regulatory Reform L K I """"'" ,ary,,, Frequency Strategy and Planning Development of procedures for Management Information System for the Department which integrates with ISIS and the Spatial Development tool . ~~- .. ' - - -.. Uuarterly New Procedure Document 10% 20% 50% 100% 20% 45% 65% 95% 20% 45% 75% 95% 0% 0% 0% 100% 20 .~-~ Good Governance and Regulatory Reform Strategy and Planning 8 B Management of key % of Capital Budget financial and spend governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management Quarterly 95% 95% 21 Strategy and Planning % of Operating Budget spent Strategy and Planning % annual asset verification process completed Quarterly 99% 99% 22 Quarterly 100% ~ 100% 23 Strategy and Planning Percentage reduction in the number of recurring findings emanating from Internal Audit , Quarterly 60% 60% ~ ~ 0% 0% 0% 60% 10% 40% 60% 90% N 24 Governance and Regulatory Reform Strategy and Planning 8A Ensuring enhanced service delivery with efficient institutional arrangements % budget spent on Quarterly implementation of WSP 80% 90% 25 Page 4 0910 SOBIP PBDMLATf'ST FINAL VERSION.xls A B SFA& Directorate Objective No. Corporate Scorecard Indicator No. c D 't> Objective '" .s.... Q) E {IO mClUae UIlII or measure} ..J G H UIIIUl! 1\IlflUOI I dfyti!L (Target In brackets) 200912010 M K N ",cneral Comment I Frequency 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 20% 40% 60% 90% 10% 25% 70% 100% NiA N/A N/A t: :::i 3 Strategy and Planning Good Governance and Regulatory Reform 8A EnsUling enhanced service delivery with efficient institutional arrangements % Implementation of a staffing strategy New 100% of current years action plans implemented and Staffing Strategies for the next Financial Period Developed Quarterly 26 fGOOO Strategy and Planning Governance and Regulatory Reform -----l--- Good Governance and Regulatory Reform SA Ensuring enhanced service delivery with efficient institutional arrangements 8A Ensuring enhanced service delivery with efficient institutional arrangements SA.S % complete: Staff Culture Climate Survey Quarterly New Percentage improvement in the positive employee climate as per annual Culture Climate Survey 100% complete 31% Corporately (Directorate & Departmental targets will only be available once the current survey has been completed) Quarterly The LoyaltY-Index measurement 31% lcomPfises-12 ~Tol,lch Points" B$ a~ Corporately indicator of how well the City is dOing (Directorate & in relation to the rnanagernenl human resources. The intervt! Departmental targets will a Icsuit olthe last surv, only be :t;~;d~~:~;: ~;~:~~~=::~11 the available once identified Qr having the biSWest impaCl the current on the staff loyalty index. This survey has been completed) improven\ent should V!scade into a % improvement in the Loyalty Index The Culture ctirnate Survey is driven no 8 corporate level. Line departmenl, implement improve sl.... , devefopment Menforing t- Leaut:lship ...... r~ ~ c:,...., 28 Page 5 0910 SDBIP PBDM.LATEST FINAL VERSION.xls A SFA & Directorate Objective No. -"'.," C B Corporate Scorecard Indicator No. 0 Objective E 110 InclUoe unn or measure) ..J .s .>< G H I UO/U~ """u". 1<"11'" Frequency (Target In brackets) 200912010 J K L M N ~~""'''" Comment 30 Sept 2009 31 Dec 2009 31 March 2010 30 June 2010 80% 80% 80% 80% e: ::J 3 ~~-- BA Ensuring enhanced service delivery with efficient institutional arrangements Good Governance and Regulatory Reform Percentage of capital projects meeting original planned milestones 80% Quarterly A capItal project IS ~a planfled tempOfary task undertaken t.o creale "nique product within if fixed time scale (\.l$ually over one or more- i!I financial YFart) and bodgel involvinrl the mobffisatioo of resources from a number of different IUnction'S (or disciplines) Projects in lius Instance to have a value cx~eeding R2ao 000 Projects ~lndpr R200 000 to have It minimum of:3 appropriate milestones identified Bulk votes 10 be broken down into individual projects and planned accordingly. A formula It 1IVp!ied al O~partmental. Directorate 8. Corporate levelS W'hich impfies different reporting on targets achieved. At Departmental level the following formwa applies: II 01 Proje(.is meeting milestones # of Capita! Projects In Departments SA.6 -% At Directorate levt:1 SUM Results (Departments) Number of departments )( 100 ... % I:'~M 11 ~ ---- ~-~ and Regulatory Reform BA.2 Corporate Services ---~- BA Ensuring enhanced service delivery with efficient institutional arrangements ~~ Retention of Skills as measured by staff turnover 5toB% overall turnover ~ ~---~~~ - Quarterly r:::~ ~---~ 5 to 8% overall turnover ~- 5 to 8% overall turnover 5t08% overall turnover ~~~~-~~~~~~ r--~~ l!: level: (Directorate) 100=% ---- 5 to 8% overall turnover lo000oio. 8 to 12% c.2Q- ~ ~ ~ Page 6 0910 SDBIP PBDM,LATEST FINAL VERSION~xls A C o "..J Objective 111 E \ I 0 lnGlUoe unit or measure) Of SFA& Directorate Objective No. S G UUIUlI (Target in brackets) H I Annual K L M 31 Dec 2009 31 March 2010 30 June 2010 I arget 2009/2010 I Frequency Comment 30 Sept 2009 :5"'" 3 N \;Jenera1 --+----I8~to~12;;;;OA;;-o--+Q;:c-ua-,--rt-;-e-r-;-ly-+8~to~12;;;;·;;'Y.--+8;:;--;-to~12;;;;o/c;;'o--+a::-:-to-l:;':2:::%;';'o--lwithin skilled within skilled categories within skilled within skilled categories categories within skilled categories AU sla~{{~total tefminations as "Vo complement each month, Iofas staff measured over the precedin{ categories 12 month period (i e. a 12 monUI running average). This will exdude seasonal, short term/temporary, student contracts" T argot - at any pOint in time. thf organisation/directoratefdepartn eot should have a staft tumover % for the preceding 12 months which falls within the target of 4%-8%. Scarce Skilts: as for the above. but limited to the are 8% ·12% Data Sourc.: SAP & SAP 61 31 Good Governance and Regulatory Reform Ensuring enhanced service delivery with efficient institutional arrangements Staff availability as measure by % absenteeism .• ~4% average for the period 1 July 2009 to 30 June 2010 SA.3 Quarterly N/A N/A N/A ~ 4% average for the period 1 July 2009 to 30 June 2010 ...... l"-.:) ....... I• <:..n 32 Good Governance and Regulatory Reform 8A Ensuring enhanced serviCe delivery with efficient institutional arrangements SA.7 Percentage improvement In the time taken to close notifications in terms of the Corporate Works Management process 12% reduction in time taken to close notifications (measured against the baseline) Quarterly 3% reduction 6% reduction 9% reduction 12% reduction on on 2008/2009 on 200a/2009 in lime taken 2008/2009 baseline baseline to close baseline notifications (measured against the baseline) The 4 month rolling average age of all notification closed within the preceding 4 month period will be used 10 measure performance. ~. ~..t~ Director'S Signature ~I\.os.~ Date: Page 7 0910 SOBIP PBOM.LATEST FINAL VERSION xl, roY" (AI'£ 1"'_1 jSI(~" USEW1! $UD (UI"$tAt DEPARTMENTAL BUSINESS PLAN 2009/2010 DEPARTMENT : SPATIAL PLANNING & URBAN DESIGN· DIRECTOR Mrs Catherine Stone : lIooIIIII. N ~ 0":> Contact Person Catherine Stone Page 1 of 14. 0910 Departmental Business Plan SPUD 20-05-09 1. EXECUTIVE SUMMARY Spatial Planning and Urban Design is a strategy, policy and planning department that guides the spatial and physical transformation of Cape Town towards a more sustainable, productive and inclusive future. The Department has a unique non-sectoral role to play, tasked with establishing a spatial vision for Cape Town and interactively integrating and balancing the various requirements of different sectors within the City of Cape Town as well as external stakeholders (such as housing, transport, utilities and economic development) impacting on and influencing the spatial organisation, growth, form and performance of Cape Town. This mandate is executed through integrated and collaborative work. Metropolitan, district & local spatial plans & spatial planning, urbanI landscape design policies are key tools developed by the Department to effectively support the City to: => => => => Manage the city's growth sustainably influence development to achieve qualitative outcomes (including safety) align capital investments and development (public & private) - to enable integrated and sustainable development support & enable efficient, transparent, predictable and confident decision-making by officials, sub-councils, portfolio committees, ',. Council in the interests of good governance & regulatory reform. . ........ f'-..:I 2. PURPOSE AND SERVICE MANDATE OF THE SPATIAL PLANNING & URBAN DESIGN DEPARTMENT a.r:-.J Spatial Planning and Urban Design is a strategy, policy and planning department that aims to lead and guide the spatial and physical transformation of Cape Town towards a more prosperous, effective, efficient, sustainable and equitable future. The Department has a unique non-sectoral role to play, tasked with interactively integrating and balancing the various requirements of different sectors (such as housing, transport, utilities and economic development) impacting on and influencing the spatial organisation, growth, form and performance of Cape Town. The mandate of the Spatial Planning and Urban DeSign Department is to give short, medium and long term spatial direction to city development through coordinating, developing and monitoring spatial policies, plans and development for the City of Cape Town. The Department is responsible for the requirement of the Municipal Systems Act 32 of 2000 that a spatial development framework, including basic guidelines for a land use management system, be prepared as part of Cape Town's Integrated Development Plan .. The Department is required to do so in a developmentally oriented manner as defined in sections 152 and 153 of the Constitution. On behalf of the City, the Spatial Planning and Urban Design Department must prepare Spatial Development Frameworks that provide short, medium and long term spatial direction to development in the city. Such plans must inform and lead the City's investment and development trajectory. A City Spatial Development Framework is a legislative requirement for the City's Integrated Development Plan. The Department Page 2 of 14. 0910 Departmental Business Plan SPUD 20-05-09 must align this framework specifically, and all forward planning spatial planning & urban design work generally, with the National Spatial Development Initiative and provincial planning policies and frameworks. Urban design guidance is provided by means of spatial planning and urban design frameworks, policies and guidelines, as well as ongoing strategic advice and monitoring to assist in the implementation of these frameworks, policies and guidelines. The Department also aims to demonstrate spatial planning and urban design policy and principles through design, facilitation and implementation of strategic capital programmes and projects and frequent qualitative input into land use and building development applications made to the City. 2.1 Mission of the Spatial Planning & Urban Design Department The Spatial Planning & Urban Design Department aims to be dynamic and relevant in understanding and shaping the spatial growth, development and transformation of Cape Town into an efficient, equitable, sustainable, accessible ,city that offers opportunities to all of it's citizens and is responsive, resilient and adaptive to future change and risk. The Department will engage and partner positively and proactively with all areas of the organisation and external roleplayers impacting on, and informed by, the spatial form and physical structure of the city The staff of the department will be effective, flexible and activist in the exercise of their professional and technical knowledge skills, : working collaboratively to achieve high quality, innovative citywide planning and design - , ..... .... ~ 3. 00 OBJECTIVES OF THIS BUSINESS PLAN => => => => To establish and drive a shared spatial vision for the future development and growth of Cape Town in space that realises the requirements of the South African Constitution, Municipal Systems Act and the aim and objectives of Cape Town's City Development Strategy and Integrated Development Plan To establish sound spatial planning frameworks and policies that put into effect this vision and form the basis of a robust Land Use Planning & Management System. To gather and interpret information and monitor urban development and growth trends in order to guide and manage city growth through facilitating capital investment alignment at metropolitan scale in line with the City's spatial vision and lOP Strategies. To focus on spatial and urban deisign plans and frameworks for agreed priority local action areas that play an enabling role in implementation of the spatial vision and sectoral strategies and programmes To regularly monitor planning decisions and their success in implementing the City's spatial vision and supporting policies To embed District Spatial Planning & Urban DeSign services in the 8 district service delivery model Page 3 of 14. 0910 Departmental Business Plan SPUD 20-05-09 => To offer spatial planning & urban design leadership and direction to strategic corporate programmes and projects => To use our commenting role in land matters and development applications to influence outcomes to achieve the desired spatial form and quality envisaged by policies and in so doing implement and enforce these policies. => To implement spatial planning and urban design policy and principles through design, facilitation and implementation of strategic capital projects => To forge partnerships with strategic urban planning roleplayers in the city to improve and extend our work on an ongoing basis. Specifically, in the 2009/2010 Financial Year the main focus of the Spatial Planning & Urban Design Department will be as follows: • • • • • • • • To complete the preparation of and submit for approval the Cape Town Spatial Development Framework and 8 integrated District Spatial Development Plans/ Environmental Management Frameworks. It is the intention that these plans will be subject to a robust public participation process and be approved as Structure Plans in terms of Section 4 (6) and/or 4(10) of the Land Use Planning Ordinance. To identify priority focus areas within each District and commence the preparation of detailed planning and design work for these local areas. A key priority will be testing a rapid local spatial vision generation and planning methodology via the 8 local area spatial development frameworks being developed for strategic under-utilised city landholdings that could be used for the informed release of these landholdings to unlock strategic development opportunities across the city - this is the Spatial Planning & Urban Design Department's contribution to the City Manager's Pockets of Excellence Project. To identify and prioritise spatial planning, urban design and landscape policy gaps and commence the preparation of necessary policies in support of land use management decision-making, the implementation of the City SDF & District SOP's and effective management of: urban growth. Key priorities will be the approval of a Densification Strategy, Development Edges Policy and Tall Buildings Policy for the: . City of Cape Town. --. To provide the spatial planning and urban design dimensions to the Central City Development Strategy being jOintly managed by the N City and the Cape Town Partnership. ~ To ensure Spatial Planning, Urban Design and Landscape Architecture capacity, leadership and support to the Directorate's district e.c operations. To ensure Spatial Planning, Urban Design and Landscape Architecture capacity, leadership and support to strategic corporate programmes; namely, the Integrated Rapid Transport & Non-Motorised Transport projects, the Community Residential Unit programme, the identification of land for human settlement, the Informal Settlements Pilot Upgrade Programme (including the Violence Prevention through Urban Upgrading Programme), the Urban Renewal Programme and the City's Neighbourhood Development Partnership Grant projects. To ensure Spatial Planning, Urban Design and Landscape Architecture capacity, leadership and support to strategic external partner programmes; namely, planning initiatives for strategic Transnet landholdings and for Intersite's National Stations Precinct Planning Project. To align the identification of new quality public space interventions with the City's Integrated Rapid Transit (IRT) and non-motorised transport (NMT) investment programme, urban node regeneration opportunities, the City's community residential units, informal settlements upgrading and new housing programmes. Page 4 of 14. 0910 Departmental Business Plan SPUD 20-05-09 • • To provide capital programme implementation resources and support to the Directorate as a whole. To continue the roll out of the City's Public Space Programme, with a specific emphasis on the 23 legacy quality public spaces projects, commenced in 2006/2007, for completion in 2010/2011. To complete a 10 year review of the Quality Public Spaces Programme. • The above objectives form the basis for the Service Delivery Business Implementation Plan (SDBIP) for the department. 4. ASSUMPTIONS AND RISKS 4.1 Assumptions The following assumptions are the basis for the successful delivery of this plan: • Retain scarce skills and fill current funded vacancies. • Constructive and cooperative working partnerships with other City Departments. : 4.2 Integrated Risk Assessment ....... ~ c:..n r-;~ ~ c:> ,---- Risks Action Res(!onsib ponsibilitv Human Resource Capacity Constraints Implementation of a Staffing Strategy to retain and develop existing staff Record Keeping of Poor Performance and corrective strategies Catherine Stone in conjunctio with Support SI rvices and coope ation with Corpc rate Human Re sources via the EXI cutive Director SI rategy and Plann ng Monthly Meeting with IT Planning Support Catherine Stone Set-up protocols and procedure (Le. for the use of a shared server) Catherine Stone Finalisation of a Competency Assessment and Skills Audit • Motivate for Budget Service Level Agreements/Protocols - 2 Dependency on IT Procurement management of Software and tracking it - I~heryl Fre_dericks Page 5 of 14. 0910 Departmental Business Plan SPUD 20-05-09 ---r--- -- Adequate information 3 To seek alignment in the work of the Strategic Development Information & GIS Department to the information needs of forward spatial planning I Catherine Stone ! Norah Walker To ensure information needs are identified timeously and initatives undertaken to collect and interpret this information in support of planning In conjunction with Keith Smith ----- 4 Inadequate Asset Management (comprehensive infrastructure management plan) Development of Asset Management Plan and Implementation of Asset Management Plan in line with current corporate initiatives. Elvea de Wet Evaluation of Quality Public Space Programme Performance Cedric Daniels --- 5. 6. LEGISLATIVE IMPERATIVES • Section 26 of the Municipal Systems Act 32 of 2000 • Section 84 (1) of the Municipal Structures Act 117 of 1998 ...... • Section 4 of Ch 2 of the Local Government Municipal Planning & Performance Management Regulations e..n • Ch 1 of the Development Facilitation Act • The Western Cape's Land Use Planning Ordinance • The National Environmental Management Act 107 of 1998 • A wide range of national, provincial, and local policies, directives and programmes ~ ...... PARTNERS AND STAKEHOLDERS IN THE BUSINESS PLAN Page 6 of 14. 0910 Departmental Business Plan SPUD 20-05-09 : No. I Services Provided Client(s) I Partners \--- 1 Strategic Plans and Policy Development: • • • • Interdepartmental Steering Committee (comprising City line departments and PG:WC representation). • District level task teams (core members: PBDM and ERM). • Communication and public engagement strategy via SubCouncils. • PEPCO task teams (political input and oversight) and PEPCO approval. • Interdisciplinary departmental project management team per region (2Xprojects). • Project level technical engagements (bilateral with key line departments and/or technical working group when required). • Project-wide liaison with City Property Management. City Spatial Development Framework (Compliance with IDP) District Plans Local Area Plans I Focus Areas I Urban Design Frameworks (e.g. the City Manager's Pockets of Excellence Project - 8 Local Area Spatial Development Frameworks) • PEPCO approval where appropriate. • Interdepartmental Project Teams (comprising relevant City line departments). • Communication and public engagement strategy via SubCouncil. • PEPCO task team (political input and overSight) and PEPCO approval. • Interdepartmental Project Teams (comprising relevant City line departments). • Communication and public engagement strategy via SubCouncil. ..... N t.n l'-.:) • Policies and Guidelines Facilitation and Implementation of Strategic Projects • PEPCO (political input and oversight) Page 7 of 14. 0910 Departmental Business Plan SPUD 20-05-09 ~--~~ 3 ~ Spa tial Planning, Urban Design and Landscape Architecture Gu :lance: • • Public Investment !Initiatives Interdepartmental Project Teams (comprising relevant City line departments) & Corporate coordination! oversight committees ! • I I • 4 5 Private Sector Initiatives (development applications and land matters) Integrated Development Plan (lOP) Programmes (citywide programmes and projects) Sp atial Monitoring and Information Gathering I Research • Circulation in terms of SPUD referral framework • Interdepartmental engagement (SPUD! PSDM coordination where appropriate) • Interdepartmental Project Teams (comprising relevant City line departments). • Communication and public engagement strategy via SubCouncil. • PEPCO (political input and oversight) • IKM and PSDM Departments (contribute information! data) • Utility Services and Transport, Roads and Stormwater Directorates (input into their Master Planning) De Ilonstrate Policy and Principles through Development, Fac i1itation and Implementation of Strategic Capital Programmes and Projects. • Quality Public Space Programme • Comprehensive Communication and Participation Strategy iro Citywide line approval via Project Management Team (PMT) Approach and Participation with Sub-Council Structures. • Directorate Coordination and Development • Monthly workshops to Monitor Performance, Innovate around unlocking of blockages, Sharing and Development of Capacity and Scarce Skills. Page 8 of 14. 0910 Departmental Business Plan SPUD 20-05-09 .. ....... N I:..n ~ 7. RESOURCES 7.1 Staff Component The Spatial Planning & Urban Design Department has 35 staff members. The ideal staff complement of the Department is 60. Nevertheless, the Department accepts that it must fulfil its mandate and achieve its objectives with the current staff complement, as well as seek innovative ways in which to increase its capacity. The Department is therefore exploring an international professional exchange programme to assist with experienced urban design capacity and expertise, hosting internships for international students with skills and experience in spatial planning and urban design and making use of consultants to add to the capacity of the department as well as to bring additional experience and expertise. 7.2 Financial Component Operating Budget The Spatial Planning & Urban Design Department's operational budget for 2009/2010 is R20,612,434.99 inclusive of Salaries and Wages, Repairs and Maintenance! Contracted Services and General expenses. Existing grant funding sources are limited, however, other possible grant funding sources will be investigated as well as partnerships with institutions such as universities to identify common research interests. Capital Budget t.n The Spatial Planning & Urban Design Department's capital budget for 2009/2010 is R58,637,258.00. 8. ....... N CONSTRAINTSI CHALLENGES One of the key challenges of the department is to address the long standing lack of focus on forward planning and the development, completion and approval of planning policies. The City's Metropolitan Spatial Development Framework requires review and consequently the lOP lacks this essential component The lack of clarity and leadership on the city's development path as well as clear policies on spatial planning and development, and design issues also impacts directly on the development industry which calls for predictability and consistency in planning and decision-making. The existing confusing planning and policy context (there are currently over 500 planning policies and frameworks of differing ages, status and relevance) also slows down decision making and adds to frustration and delays amongst proponents of development It is therefore essential that the planning frameworks and policies of the City are revised and streamlined. Page 9 of 14. 0910 Departmental Business Plan SPUD 20-05-09 ~ The challenge is to create space to carry out this proactive, forward planning work in a context where the day to day demands of approval processes, strategic opportunities for short term intervention and project crises also demand attention. It was for this reason that the forward planning and strategic functions of planning were separated out from the operational aspects located within the Planning and Building Development Management Department (PBDM). It is however critical that the policies and frameworks are developed in partnership with PBDM as they will be the users and implementers of these plans and policies. The department is essentially a professional and strategic unit and it's primary resource is it's professional staff. The department is impacted on by the very competitive private sector employment environment as well as international demand for urban designers, planners and landscape architects. Many of the professional streams in the department fall within the scarce skill categories; this presents challenges for staff retention and recruitment. 9. STRATEGIC ALIGNMENT TO THE lOP Preparation of the Cape Town Spatial Development Framework and 8 integrated District Spatial Development Plans/ Environmental Management Frameworks is required for in the IDP. This City SDF should provide the platform for co-ordinated delivery in space within and across the following strategic focus areas (SFA) of the lOP: • • • • • Shared Economic Growth and Development (SFA 1) Sustainable Urban Infrastructure & Services (SFA 2) Energy Efficiency for a Sustainable Future (SFA 3) Public Transport Systems (SFA 4) Integrated Human Settlements (SFA 5) ..... ~ c..n c:.,n Rationalisation of the City's forward spatial planning frameworks will contribute towards a further strategic focus area of the lOP, that of Good Governance & Regulatory Reform (SFA 8). 10. SERVICE DELIVERY INDICATORS The following is with specific reference to the substantive indicators as set out in the Department's Service Delivery Business Implementation Plan which support the directorate SDBIP. S\(~1t_ilfjr~ima~iL~ Transform dormitory suburbs into areas which support greater mix of land uses, offer a range of amenities and are SOCially mixed. Page 10 of 14. 0910 Departmental Business Plan SPUD 20-05-09 Indicator I Strategy Sept 2009 Target December 2009 Target March 2010 Target June 2010 Target Percentage completion of the Quality Public Spaces in Region 1: Atlantis, Observatory, Maynardville and Langa Atlantis and Observatory: Practical Completion Issued Langa and Maynardville: Out to Tender for construction Langa and Maynardville: Contractor Appointed Langa and Maynardville: Contractor on site Langa and Maynardville: Practical Completion Issued Percentage completion of the Quality Public Spaces in Region 2 : Kleinvlei, Belhar &Delft Kleinvlei, Belhar & Delft: Out to Tender for construction Kleinvlei, Belhar & Delft: Contractor Appointed Kleinvlei, Belhar & Delft: Contractor on site Kleinvlei, Belhar & Delft: Practical Completion Issued Percentage completion of the Quality Public Spaces in Region 3 : Lentegeur; Khayelitsha; Philippi; Nomzamo Lentegeur, Khayelitsha and Philippi: Contractor on site. Lentegeur, Khayelitsha and Philippi: Practical Completion Issued Nomzamo: Contractor on site Nomzamo: Practical Completion Issued Princessvlei: Contractor on site Princessvlei: Practical Completion Issued Percentage completion of the Quality Public Spaces in Region 4 : Ocean view; Princessvlei Nomzamo: Out to Tender for construction Nomzamo: Contractor Appointed Oceanview: Practical Completion Issued Princessvlei: Out to Tender for construction Princessvlei: Contractor Appointed Consultant team appointed to prepare detailed deSigns Draft detailed designs prepared ,--------- Grand Parade Revitalisation : Phase 2 SI~glilllf.illl_15IiI --:-,..~~ ~, ..... N Draft detailed designs presented to stakeholders Detailed design for Phase 2 complete, contractor tender documentation prepared Establish policy and spatial planning frameworks that will facilitate the development of integrated human settlements. Indicator I Strategy Sept 2009 Target December 2009 Target March 2010 Target June 2010 Target % Completion of the Spatial Development Framework (SDF) and Integrated District Spatial Development Plans / Environmental ManaQement 2nd round of public engagements being concluded. Draft plans being revised for submission to PEPCO Draft City SDF & 8 District SDP's approved by PEPCO for submission to PGWC for provisional PG:WC's provisional inspection concluded Page 11 of 14. 0910 Departmental Business Plan SPUD 20-05-09 ~ ~ inspection Frameworks (SDPI EMFs) -~~ ---- ~~----~~ 8 Local Area Spatial Plans initiated per Planning District 8 rapid local area spatial plans initiated ----- 8 rapid local area spatial draft plans prepared ----- 8 rapid local area spatial plans completed ------- Athlone Power Station Redevelopment: Feasibility Study ----- City-wide Community Facility Standards: Service Access Planning Project (Phase II) Stages 1-4 of 9 complete ~- 8 rapid local area spatial plans completed ------ Stages 1-5 of 9 complete ---- Stages 1-4 of 9 complete Stages 1-7 of 9 complete ----- Phases 1A & B of 5 complete. Phases 2 of 5 complete. Phases 1-3 of 5 complete. All 5 phases complete. 35% of Budget Spent 70% of Budget Spent 70% of Budget Spent 100% Budget Spent Consultant ApPointed Public Consultation Strategy Approved - Applications in terms of LFTEA & NEMA submitted to the City & DEA&DP PG:WC Applications in terms of LFTEA recommended to DEA&DP, PG:WC by SPELLUM, CoCT Record of Decision of MEC's, PG:WC in terms of NEMA & LFTEA received Record of Decision of MEC's, PG:WC in terms of NEMA & LFTEA ' received -------- Densification Strategy & Investigation, into tools & mechanisms for the implementation of the Densification Strategy ~~~~~-~~ Forestry Station and Buffer Sites, Imizamo Yethu, Hout Bay . ~ N Vf §jlilmi~~r~~m• •Optimise the staff structure, strategies and policies and promotes skills development Indicator I Strategy I Sept 2009 Target December 2009 Target March 2010 Target June 2010 Target % budget spent on implementation of WSP I 30% 50% 70% 90% sll~xil:.]jgj~jjm,~JZEnhance service delivery through alternative service delivery mechanisms Indicator I Strategy Sept 2009 Target December 2009 Target I March 2010 Target Page 12 of 14~ June 2010 Target 0910 Departmental Business Plan SPUD 20-05-09 -....:z §~rBlG1mIJJ'as:8TJf' :_.t,::I:~~1: .!¥ ' ~=i~~ Improve the organisational and regulatory environment ---------------------- I Indicator I Strategy % Directorate & Departmental Staffing Strategies developed and approved and implementation of the action plan % of C3 notification process implemented including geo-coding and ! correspondence functionality % of Capital projects meeting original planned milestones Strategic Objective NE.8.5: I Indicator I Strategy r % annual asset verification process completed Sept 2009 Target ! Action plan developed and approved and 25% of action plans implemented i 25% of process implemented - (Identification of driver within the directorate, adoption of a directorate implementation plan} 80% December 2009 Target March 2010 Target June 2010 Target 50% of action plans implemented 75% of action plans implemented 90% of current year's action plans implemented and Staffing Strateg ies for the next Financial Period Developed and approved. 50% of process implemented - (Train and develop role players) 75% of process implemented - (All C3 works centres within Directorate fully operationalised and managing service request through the system) 100% of C3 notification process implemented including geo-coding and correspondence functionality 80% 80% (Statistics drawn and shared at management meetings) 80% Management of key financial and governance areas such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management ---------------- Sept 2009 Target December 2009 Target March 2010 Target June 2010 Target 100% completed by 31 May Page 13 of 14. 0910 Departmental Business Plan SPUD 20-05-09 ? ...... N c.n 00 % of Capital Budget spend I Based on Dirl Dept projected cash flow s % of Operating Budget spent I Based on )irl Dept projected cash flows Percentage reduction in the number of I 60% recurring findings emanating from Internal Audit Based on Dirl Dept projected cash flows Based on Dirl Dept projected cash flows 95% Based on Dirl Dept projected cash flows Based on Dirl Dept projected cash flows 98% 60% 60% 60% March 2010 Target June 2010 Target 28% 28% ~tfitmmr0:m:~mJ§1IImprovement of community satisfaction December 2009 Target Sept 2009 Target Indicator I Strategy ---------- % improvement in the positive employee climate as per annual Culture Climate Survey 11. n/a f-- n/a ....... AUTHORISATION N c:..n The undersigned do hereby indicate their agreement with the contents of this document and the outcomes. <:.c Date _ _ _ _-----'_ C-1~ --- Glfo..t- oC1 Page 14 of 14. 0910 Departmental Business Plan SPUD 20-05-09 A I B 0 F I G I I I J I L I s I AS I AK I AT I AW 2009/2010-DEPARTMENT SDBIP: SPATIAL PLANNING AND URBAN DESIGN I Link to lOP Focus Area Link to Corp. Scorecar d Indicator ....c: \l) E 1:: '0-" Objective Indicator Baseline Annual Target (by June 10) \l) >u c\l) = I;T I!! Sept 09 Target Oec09 Target March 10 Target June 10 Targets General Comments IL 0 2 Integrated Human Settlements ,2- ,,,~,,. Human Settlements OCvY 5.1 SPUD 5.1. Transform dormitory suburbs into areas which support a greater mix of land uses. offer a range of amenities and are socially mixed. 5A.2 Percentage completion of the Quality Public Spaces in REGION 1 . Atlantis; Observatory; Maynardville; langa Atlantis and Observatory commenced in 2008109 5.1 SPUD 5.1. Transform dormitory suburbs into areas which support a greater mix of land uses. offer a range of amenities and are socially mixed. SA. 2 Percentage completion of the Quality Public Spaces in REGION 2 : Kleinvlei. Belhar &Delft Eisies River and Kasselvlei completed in 2008109 4 quality public spaces completed. _ Atlantis and Observatory: Practical Completion Issued langa and Maynardville: Out to Tender for construction Langa and Maynardville: Contractor Appointed lang a and langa and Maynardville: Maynardville: Contractor on site Practical Completion Issued Kleinvlei, Belhar &Delft: Out to Tender for construction Kleinvlei. Belhar &Delft: Contractor Appointed Kleinvlei. Belhar Kleinvlei. Belhar &Delft: Contractor &Delft: Practical on site Completion Issued ...... 1 quality public spaces completed. ......... N <::r.> Q> 4 Integrated Human Settlements 5.1 SPUD 5.1. Transform dormitory suburbs into areas which support a greater mix of land uses. offer a range of amenities and are socially mixed. 5A. 2 Percentage completion of the Quality Public Spaces in REGION 3 : Lentegeur; Khayelitsha; Philippi; Nomzamo Lentegeur. Khayelitsha and Philippi commenced in 2008/09 4 quality public spaces completed. lentegeur. Khayelitsha and Philippi: Contractor on site Nomzamo: Out to Tender for construction Integrated Human Settlements 5.1 SPUD 5.1. Transform dormitory suburbs into areas which support a greater mix of land uses, offer a range of amenities and are socially mixed. 5A.2 Percentage completion of the Quality Public Spaces in REGION 4 : Oceanview; Princessvlei Gugufethu and Nyanga completed in 2008/09 and Oceanview commenced in 2008109 2 quality public spaces completed. Oceanview: Princessvlei: Practical Completion Contractor Issued Appointed Princessvlei: Out to Tender for construction Lentegeur. Khayelitsha and Philippi: Practical Completion Issued Nomzamo: Contractor AppOinted Nomzamo: Nomzamo: Contractor on site Practical Completion Issued 5 Princessvlei: Princessvlei: Contractor on site Practical Completion Issued 6 Page 1 0910 SDBIP SPUD 22-03-09 (2).xls A S D G I J Baseline Annual Target (by June 10) l ....c: Link to Corp. Scorecar d Indicator a Integrated Human Settlements 5.1 SPUD Integrated Human Settlements 5.2 Link to lOP Focus Area F 1:: 1\1 AK AT AW Sept 09 Target Oec09 Target March 10 Target June 10 Targets General Comments >- Objective Indicator c. c: (l) :s tT ~ (I) lJ.. 2 5.1. i ransfarm dormitory suburbs into areas which support a greater mix of land uses, offer a range of amenities and are socially mixed. Grand Parade Revitalisation : Phase 2 7 Phase 1 complete Detailed design for Phase 2 complete - Consultant team Draft detailed appOinted to prepare designs prepared detailed designs ---------- SPUD AS () (l) E S 5.2.Establish policy and spatial planning frameworks that will facilitate the development of integrated human settlements % completion of the Spatial Development Framework (SDF) and integrated District Spatial Development Plans! Environmental Management Frameworks (SDP/EMF's) ... City SDF and IEvery 10 years, District SDP's completed, reviewed PGWC's as part of provisional IDP review inspection concluded. Final 3rd round of advertisement concluded. _-_. . . ._---- 2nd round of public meetings concluded, draft plans being revised for submission to PEPCa Draft City SDF & 8 District SDP's approved by PEPCa for submission to PGWC for proviSional inspection Detailed'design for Targets based Phase 2 complete, on project contractor tender phasing can onl~ documentation be provided on prepared finalisation of consultant appointment Draft detailed designs presented to stakeholders PGWC's provisional inspection concluded -- 3rd round of advertisement of City SDF and District SDP's for comment completed .-- . ...... ~ c:r":l ........ 8 Integrated Human Settlements 5.2 SPUD 5.2.Establish policy and spatial planning frameworks that will facilitate Ine development of integrated human settlements Athlone Power Station: Redevelopment Feasibility Study Stages 1-3 of 9 complete Integrated Human Settlements 5.2 SPUD 5.2.Establish poliCy and spatial planning frameworks that will facilitate the development of inlegrated human settlements City-wide Community Facility Standards: Service Access Planning Project (Phase II) Phase 1A of 5 complete Stages 1 7 of 9 complete Stages 1 4 of 9 complete Stages 1 5 of 9 complete Stages 1 - 5 of 9 complete Stages 1 - 7 of 9 complete 9 IProject complete "'- Phases 1 A & B of 5 Phase 2 of 5 complete. 35% of complete 70% of budgetspenl. budget spent Phases 1 .3Qf5 All 5 phases complete. 70% of complete. Project blldgetspent. complete. 100% of budget spent. 10 Page "} 0910 SDSIP SPUD n·03-09 (2) xis A Link to lOP Focus Area B D Link to Corp. Scorecar d Indicator 'E 11> 0 5.2 SPUD 5.2.Establish policy and spatial planning frameworks that will facilitate the development of integrated human settlements Densification Strategy & Investigation into tools & mechanisms for the implementation of the Densification Strategy 5.2 SPUD 5.2.Establish policy and spatial planning frameworks that will facilitate the development of integrated human settlements Forestry Station and Buffer Sites. Imizamo Yethu,Hout Bay (including portion of Erf 2848, portion of remainder Erf 2848, portion of Erf 7296, Erf 7309 and portion of remainder Erf 6355, Hout Bay) (approximately 19 hal E .,c. t:: F G I J Baseline Annual Target (by June 10) l S AS AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments :>. r..> Objective Indicator 11> c: III :::J 0- 2! I.L 2 Integrated Human Settlements ~ 1---- Integrated Human Settlements Draft Densification Strategy approved for public consultation. Pilot areas densification infrastructurel urban design study complete ----------- Applications in telTl1s of LFTEA & NEMA submitted to the City Densification Strategy approved & Investigation into tools & mechanisms for the implementation of the Densification Strategy comolete. Record of Decision of MEC's, PG:WC in terms of NEMA& LFTEA received Consultant Public consultation appointed to on Densification undertake Strategy completed. Investigation into tools & mechanisms for the implementation of the Densification Strategy Densificatlon Strategy approved. Investigation into tools & mechanisms for the implementation 01 the Densification Strategy complete Applications in terms of LFTEA & NEMA submitted to the City & DEA&DP, PG:WC. Record of Decision of MEC's, PG:WC in terms of NEMA & LFTEA received Applications in terms of LFTEA recommended to the DEA&DP. PG:WC by SPELLUM, CoCT Targets based on project phasing can only be provided on finalisation of consultant appointment Record of Decision of MEC's, PG:WC in terms of NEMA & LFTEA received . ....... N OJ N 12 SPUD Good Governance and Regulatory Reform Quarterly 8.2. Enhance service delivery through alternative service delivery mechanisms Movement of slaff to regional offices 1 4 1 1 3 4 13 Page 3 0910 SDBIP SPUD 22-Q3-{J9 (2) xis A Link to lOP Focus Area B Link to Corp. Scorecar d Indicator D F G I J Baseline Annual Target (by June 10) ...c: 1; '" AB AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments >u Q) E S L Objective Indicator Q. Q) c: Q) ::::I c:r e u. 0 2 SA Ensuring enhanced service delivery with efficient institutional arrangements Percentage of capital projects meeting original planned milestones 80% N12 Quarterly 80% N12 80% N12 80% 80% N12 A capital projecl is 8 planned temporary task undertaken to create a N12 II~niq~~ proouct within 3: fixed (usually over one or more financia yel'lfs) and budget Involving the mobIlisation of feSOl..lfCeS from 13 number of different func.tions (or disclptines) PrtJjeds in this instance ta have e value exceeding R200 000. Projects 000 to a minimum of 3 appropriate milesiones Identified, Bulk votes to be broken down into individual projects and planned I Good Governance and Regulatory Reform 8AS accordingly. -- ~ cr:;, r~ 0i 8/\ Ensuring enhanced service delivery with efficient institutional arrangements . A fOmltlf3 is applied at Departmental, Directorate & Corporate level'i whictl HUIJlies drfferenl reporting on targets achiewO . At Departmental level the following formula applies: # of Projects meeting milestones # of Capital Projects in Departments e % At Directorate level: SUM Results (Oe-paltments) , Retention of Skills as measured by staff turnover 5 to 8% overall turnover Quarterly 5 to 8% overall turnover 5 to 8% overall turnover 5 to 8% overall turnover Good Governance and Regulatory Reform 5 to 8% overall turnover All staff: lotal terminations as % of staff co;nplement each month. as measured over the preceding 12 monlh period (I.e. a 12 month running average) Ihiswill exdude s~asonal, short term/tempor ary, student contracts larget - at any point in time, the 15 --- Page 4 organisation/director ate/department 0910 SDBIP SPUD 22·03-{)9 (2)<15 A Link to lOP Focus Area B Link to Corp. Scorecar d Indicator D F G I J Baseline Annual Target (by June 10) ... .. 1:: S AB AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments >- '<II" E L <.l Objective Indicator c. (I) c (I) :> rr f u. C 2 8 to 12% within skilled categories Quarterly 8 to 12% within skilled categories 8 to 12% within 8 to 12% within skilled categories skilled categories ShOUld nave a stan turnover % for the preceding 12 month, which falls Within the target of 4°/t) - 8% Scarce Skills as for the above. but lim ited to the following EE Icale90 ,;-es: . Good Governance and Regulatory Reform ILegi;lators & senior managers, Professionals, Technicians and other professionals. In this c.ase the target parameters are 8%·12% 16 SA Ensuring enhanced service delivery with efficient institutional arrangements ------ Staff availability as measure by % absenteeism Quarterly .~4% average for the period 1 July 2009 to 30 June 2010 Good Governance and Regulatory Reform ,..12 I· Good Governance and Regulatory Reform 88 % of Capital Budget .....~ 8 B Management of key financial and spend governance areas such as income control. cash flow. indigent support, alternative income opportunities, asset and risk management N/A f=-... ------- 95% N/A Quarterly ~ 4% average for the period 1 July 2009 to 30 June 2010 N/A ---------- Based on Dirl Dept Based on Dirl Dept Based on Dirl projected cash flows projected cash flows Dept projected cash flows ~ ~ ----- 95% Percentage reflecting Actual spend I Planned Spend. 18 Page 5 ...... l'..:) 0910 SDBIP SPUD 22-03-09 (2).xI5 I A Link to lOP Focus Area S Link to Corp. Scorecar d Indicator D F G I J L Baseline Annual Target (by June 10) <II ::I ... t: .. t:: a. <II 0 AS AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments >. <.) <II E S Objective Indicator c ...... ". u. 2 Good Governance and Regulatory Reform 8 B Management of % of Operating Budget key financial and spent governance areas such as income control, cash flow, indigent support alternative income opportunities, asset and risk management 95% Quarterly Based on Dirl Dept Based on Dirl Dept Based on Dirl projected cash flows projected cash flows Dept projected cash flows ._-'" 95"10 Percentage reflecting Actual spend I Planned Spend 19 Good Governance and Regulatory Reform 8 B Management of % annual asset key financial and verification process governance areas completed such as income control, cash flow, indigent support, alternative income opportunities, asset and risk management 20 100% Annual NIA NIA NIA 100% completed -; ...... N ~ <:.J1 ----- 8 B Management of key financial and governance areas such as income control, cash flow, indigent support, • alternative income opportunities, asset and risk management Percentage reduction in the number of recurring findings emanating from Internal Audit 70% Quarterly II is the reporting monitoring of the and reduction (in percentage) of the findings of audit follow-ups performed in the quarter The timing for corrective FIction implementation is Good Governance and Regulatory Reform 70% 70% 70% 70% nOlmally provided by line. Audits I follow-ups will always only lake place after agreed implementation dates of corrective action. It will e~her be 'Nol Appticable' I< Management if an audit or follow-up hasn't taken place at the lime of reporting or there Will be a percentage change I 21 I.,~,,,. nun;' an ~"rl;' PageS 0910 SDBIP SPUD 22-03-09 (2).xI5 A Link to lOP Focus Area B Link to Corp_ Scorecar d Indicator D F G I J Baseline Annual Target (by June 10) ...co <l> .. E 1:: Objective Indicator c. <l> L ><) co <l> :::l tT <l> S AS AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments N/A N/A N/A "u.. 0 2 8A Ensuring enhanced service delivery with efficient institutional arrangements Percentage improvement in the positive employee climate as per annual Culture Climate Survey 31% Corporately (Directorate & Departmental targets will only be available once the current survey has been ccmpleted) Annual The Loyalty Index 31% Corporately measurement (Directorate & comprises 12 ~Touch Departmental Points" as an indicator targets will only be ot how we!! the City is doing in relation to the available once the management of its current survey has human resources. The interventions put in been ccmpleted) place to address concerns raised as a lesult of the last survey should refled a % improvement in the 4 kp.y "Touch Points" which were identified of having the biggest impact on the staff !oyalty index. This Improvement should cascade Into a % improvement in the Loyalty lndex. The Culture Climate Survey is driven on a corporate level. Line departments are Good Governance and Regulatory Reform 22 - 8A Ensuring enhanced service delivery with efficient institutional arrangements Percentage 1I11f"UY"'''''''''' in the time taken to close notifications in terms of the Corporate Works Management process 12% reduction in time taken to close notifications (measured against the baseline) Quarterly 3% reduction on 2008/2009 baseline 6% reduction on 2008/2009 baseline 9% reduction on 2008/2009 baseline 12% reduction in time taken to close notifications (measured against the baseline) Good Governance and Regulatory Reform -The 4 month rolling average age of all notification closed within the preceding 4 month period will be used to measure performance_ . ....... N O':l Q"";) 23 '-- Page 7 0910 SDBIP SPUD 22-03-09 (2) xis A Link to lOP Focus Area B Link to Corp_ Scorecar d Indicator D F G I J Baseline Annual Target (by June 10) c: w E t: .,Co S AS AK AT AW Sept 09 Target Dec 09 Target March 10 Target June 10 Targets General Comments 10% 30% 90% A Workplaee Skllls PIau is a document that outlines lhe planned educatIon, training & development !f1te~nlions for Ihe organisation The WSP should be aligned wlth the staffing strategy, fOP, FlDP's . EE , NSDS and Sector Sklils Plan L >c: w u Objective Indicator w ;:J t:T 2! u. c 2 8A Ensuring enhanced service delivery with efficient institutional arrangements % budget spent on implementation of WSP 90% Quarterly 60% Calculation for the Formula: Two parts (A) Good Governance and Regulatory Reform tra.ining (B} Manual exercise on which Seminars & Conto(cnces costs ale calculated. The two parts are combinAd 10 give tinal figures of the spendlOO on WSP i01plementatlOrl The conferences am recognised by the SETA as claimable from Ihe t% lo[the w'9Dtil,-"" pe' the 24 ....... Director n_cc1~ l'o..:) I CJ~ 33 I 1"\ \ '5' ,09 C'J"') U- -....l 1 --- Page 8 0910 SDBIP SPUD 22-03-09 (2) xis