LAI Today and Tomorrow Presented by Professor Debbie Nightingale LAI Plenary Conference March 22, 2005 Agenda • Highlights Since Last Plenary • Future Direction for Phase V • Conference Highlights web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 2 Highlights Since Last Plenary • Highlights Since Last Plenary • • • • • Systems Engineering Research and Products EdNet Lean Training Lean Now • Future Direction for Phase V • Conference Highlights web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 3 LAI Knowledge Cycle Imperatives Outcomes/ Lessons Learned Institutionalization Requirements Deployment Validation LAI Community Implementation Research Interface Process Projects Enterprise Transformation Projects Knowledge Infusion Knowledge Deployment Web Curriculum Workshops web.mit.edu/lean Tool Prototyping Knowledge Integration Tool Creation Product Creation Knowledge Collection Data Site Visits Workshops © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 4 Systems Engineering Systems Engineering became a significant focus area in 2004 in response to Air Force and DoD SE Revitalization policies and initiatives • AF/LAI Workshop on Systems Engineering for Robustness held in June 2004 helped shape several initiatives • Value of SE Technical Report published • SE Leading Indicators Working Group formed and ongoing • SE Research Group formed at MIT • Seven students (and growing) working on advanced systems architecting and engineering topics • • • • Continued meetings of the EdNet Lean SE group LAI research papers at six conferences and Lean SE panel session at INCOSE 2004 Symposium Strategy and plan developed for new LAI product to support systems engineering community, to supplement CMMI and LESAT Collaborations developed with AF Center for Systems Engineering, FFRDCs, Consortia, and Industry Associations web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 5 Coevolving Research and Tools Research & Products EVSMA RESEARCH SIMULATION LESAT TTL LEM 0 10 20 30 40 Time (Months) Research 1994 • • • Development 50 60 Cumulatively Expanding Knowledge Base 2004 Tools/Products are responsive to emerging stakeholder needs Research precedes the development of tools Tool development draws upon the cumulative knowledge base web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 6 Coevolving Research and Tools Expanding Knowledge Base RESEARCH G-LESAT Supplier Mgmt Self-Assessment EVSMA LEV Book LEM TTL LESAT TTL Guides LESAT Facilitators Guide PO-TTL 1994 web.mit.edu/lean Lean Now Workshop PDVSM SN-Roadmap Lean Academy Enterprise Simulation Game Lean PD Training LEV Short Course LAI Facilitator Course 2004 Transformation Resources Assessment Training © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 7 Enterprise Value Stream Mapping and Analysis (EVSMA) Approach Define and Characterize the Current State Create the Future State Enterprise Boundaries Enterprise Interactions LESAT Strategic Objectives Close the Gap Stakeholder Values Enterprise Wastes • • • Enterprise Processes Prioritized Improvement Plan Lean Enterprise Vision 5-10 years in the future • Enterprise goals • Vivid description • Focus areas • Revised system of metrics Creates common enterprise view among executive team Develops a strategic vision for the enterprise Provides foundation for transformation with executive buy-in web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 8 EVSMA Product Development and Testing Highlights • Ogden ALC • • C-17 • • Identified need for systematic change capability development to implement and sustain improvements Redefined enterprise boundaries to include Boeing, SPO, and DCMA working collaboratively towards improvement Tinker ALC • Utilized refined EVSMA process and incorporated lessons learned for developing lean change experts Lean Change Infrastructure Key to Success web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 9 Lean Enterprise Value Business Simulation • A Training and Facilitation tool for Lean Suppliers Enterprise Transformation Manufacturing Customer Enterprise Transformation Plant B • Teaches the application of lean tools • • • through active participatory learning Develops enterprise thinking and analysis skills and experience the benefits of the lean enterprise Accelerates transition to productive work in lean interventions (e.g., value stream mapping events) Builds stronger relationships in the value stream with customers, partners, and suppliers Plant A Design Change Request 2nd Tier Design 1st Tier Analysis Engineering Design In/Out Box Design Final Assembly Plant C Verification Service & Support Systems Engineering 1 — © 2004 Massachusetts Institute of Technology Analysis • A Simulation of a Complex Aerospace Enterprise • Manufacturing, Engineering, Supply • Network and Service and Support Modules Modular and adaptable for a variety of learning objectives and events web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 10 A Simulation Environment for Multiple Lean Concepts • Applications: • Lean enterprise training for: • • • • • OEM production Service and support operations Depot refit/modification operations Six Sigma expert analysis tools Enterprise value stream mapping • Focused training for: • • • • • web.mit.edu/lean Lean engineering Lean Academies™ Train-the-trainer deployment. Simulation environment enables hands-on instruction in advanced analysis tools Highlights principles and practices of Lean Enterprise transformation © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 11 Using the Simulation for Program Enterprise Transformation • Simulation customized to resemble actual program • • • Textron SFW Event • • Participants learn lean, teamwork, and VSM concepts in simulation— then apply to actual program value stream Actual program VSM proceeds very rapidly with high fidelity Production and supply chain challenges L3 EC-130 Compass Call Event • • Depot refit/modification variant of simulation introduced Refit and Engineering Integration challenges From event start to highpayoff action plans in a few working days! web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 12 Product Development Value Stream Analysis and Mapping Manual (PDVSM) Product Development Transition to Lean Roadmap (PDTTL) • • Practical guides to application of lean to PD Summary and reference for 6+ years of PD group experience • PDTTL focused on the strategic level: transforming PD for enterprise lean success • PDVSM focused at the tactical level: engineering process improvement • Resources for engineering change, from program or functional transformations to local Kaizens • • web.mit.edu/lean Beta PDVSM released April 04, 1.0 in progress Beta PDTTL released March 05 © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 13 Supplier Networks Transformation Toolset can Help Accelerate Industry’s Transformation for for building building lean lean supplier supplier networks networks How-to, How-to, who, who, when, when, where where C or e Principles Principles References References Glossary Glossary Core concepts n tio DESK DESK REFERENCE REFERENCE RESOURCE GUIDE For smaller suppliers (Lean diagnostic; “yellow pages”) ta en co n ce pt s ROADMAP ROADMAP em pl Im Supplier Networks Working Group Activity SUPPLIER SUPPLIER MANAGEMENT MANAGEMENT SELF-ASSESSMENT SELF-ASSESSMENT TOOL TOOL What, What, current current state, state, future future state state OBJECTIVE: Develop integrated lean supplier networks transformation toolset web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 14 LAI Educational Network Vision: Active communication and collaboration among member schools, and with LAI members, to support the transformation of the greater US aerospace enterprise Mission: Support continuous learning throughout the US aerospace enterprise by sharing knowledge and curriculum Adding Value by Leveraging Efforts Through Networking web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 15 Schools Engaged as of 3/05 Wright State* Univ of Michigan* International Schools: University of Warwick* University of Bath* Cranfield University* Purdue* Air Force Institute of Technology Worchester Polytechnic Institute* MIT* Stevens Institute of Technology Stanford Hampton Univ* Old Dominion Univ* Defense Acquisition University* Loyola Marymount* Univ of Southern California* Univ of Tennessee* Georgia Tech Arizona State Univ Wichita State* UT - Arlington* * 22 Schools have signed * 22 Schools have signed No Cost Collaborative Agreement No Cost Collaborative Agreement Embry-Riddle* Univ of Alabama - Huntsville* Univ of New Orleans* Univ of Louisiana, Lafayette* St. Louis University* Univ of Missouri-Rolla* web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 16 Lean Academy Strategy • “Empowering, practical, critical” • • • “I see lots of room for Lean in my department.” • Develop university faculty capability to teach lean Develop curriculum Educate undergraduate level interns, coops, new hires, on-site, at “point of use” Stimulate diffusion of curriculum into on-campus courses Build industry-academia partnerships Short Short and and long long term term value value for for multiple multiple stakeholders! stakeholders! web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 17 Lean Training • Lean Now 1-day workshop • Basic awareness training for improvement teams • Introduces terminology • Provides case study application of concepts • Prepares participants for productive contribution to VSM events • 1-week Facilitator introduction • Introduction to analysis and facilitation techniques • Provides hands-on application through simulation • Requires additional mentoring and experiential learning to supplement Sharing the Best of the Best of LAI Members web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 18 Lean Now to Large Scale Transformation CultureChange Change ¾¾ Culture SelfSufficiency Sufficiency ¾¾ Self MeasurableResults Results ¾¾ Measurable MultipleStakeholders Stakeholders ¾¾ Multiple MultipleInterfaces Interfaces ¾¾ Multiple “Pull”for forLean Lean ¾¾ “Pull” HighDegree Degreeof ofSME SME ¾¾ High KnowledgeSharing Sharing Knowledge Lean Now Wave 1 Alpha Alpha Contracting Contracting –– Global Global Hawk Hawk Combined Combined Test Test Force Force –– F/A-22 F/A-22 Inactive Inactive Contract Contract Closeout Closeout –– F-16 F-16 Lean Now Wave 2 Turbine Turbine Engine Engine Test Test –– AEDC AEDC** Seek Seek Eagle Eagle Stores Stores Separation Separation Procurement Procurement Request Request Process Process –– Ogden Ogden ALC ALC Large Scale Enterprise Engagements Ogden Ogden ALC ALC C-17 C-17 Oklahoma Oklahoma City City ALC ALC Industry Industry Engagements Engagements ** Arnold Engineering Development Center web.mit.edu/lean ¾Lean Now Wave 3 9 EC-130 Compass Call ¾Enterprise Engagements © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 19 L-3 Com EC-130 Workshop— Lean Awareness and EC-130 Value Stream Mapping Why: Elevate Enterprise Value Stream thinking – Identify EC-130 projects to close the gap – Current State and Future State – Deliver more EC-130 or equivalent resource capabilities for fixed budget How: Use LAI tools and facilitators – Involve Multiple Stakeholders – Achieve Enterprise Integration L-3 Com was the Second consortium member to use LAI’s Lean Enterprise Value simulation as an enabling tool involving all stakeholders and enterprise integration for an Air Force program web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 20 Agenda • Highlights Since Last Plenary • Future Direction for Phase V • Conference Highlights web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 21 LAI Vision and Mission (Phase V) Vision Enable enterprises to effectively, efficiently, and reliably create value in a complex and rapidly changing environment Mission Enable focused and accelerated transformation of complex enterprises through the collaborative engagement of all stakeholders to develop and institutionalize principles, processes, behaviors, and tools for enterprise excellence web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 22 Imperatives • Provide value to all consortium stakeholders • Sustain the LAI consortium as a learning community among industry, government, the workforce, and academia to address enterprise excellence and take collective action for continuous improvement • Facilitate enterprise transformations within and between industry and government • Expand and diffuse enterprise transformation knowledge web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 23 Increasing Stakeholder Value Industry Co-Director Stakeholder Co-Director Government Co-Director Transformation Director Recommended by Strategic Business Model Team web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 24 LAI - Expanding Enterprise Focus F O ON I UT L O EV PR R TE N NE A LE Successes through interaction between functions Functional lean successes • Manufacturing • Product Dev. • Supplier Network Lean applied to enabling processes • HR • IT, etc. N KI N HI T ISE Transition from waste Minimization to value creation G Expanding the lean boundaries • Suppliers • Customers • Partners Success through total enterprise integration of all stakeholders • Industry • Government • Suppliers • Employees Increasing Total Enterprise Effectiveness Success through enterprise integration Phase III Success through networked enterprises Phase IV Phase V “Islands” of Success Phase I Phase II Products LEM ++ ++ TTL Knowledge Cycle Time (~6 mo) (~1 yr) LEM web.mit.edu/lean EVSMA Architecting Toolset (~2 yrs) (~3 yrs) (>4 yrs) © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 25 Looking Ahead – We see Evolving Enterprise Scope Customer Customer Finance/Human Manufacturing Resources, etc. Operations Customer Finance/Human Manufacturing Resources, etc. Operations Customer Finance/Human Manufacturing Product Support Product Development Resources, etc. Operations Finance/Human Manufacturing Product Support Product Development Supplier Network Resources, etc. Operations Product Support Product Development Supplier Network Enterprise Customer Customer Government Product Support Supplier Network Enterprise Finance/Human Finance/Human Finance/Human Resources, Resources,etc. etc. Resources, etc. Customer Product Development Manufacturing ManufacturingPartners Operations Operations Supplier Network Enterprise Enterprise Manufacturing Operations Shareholders Product Support Product Development Supplier Network Product ProductSupport Support Enterprise Product ProductDevelopment Development Supplier Network Supplier Network Environment web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 26 Emerging Key Challenges • Managing increasing technological complexity • Designing collaborative networked enterprises • Adapting to fast-changing external environment • Coordinating across multiple interfaces MOVING FROM THE PAST (vertically integrated) enterprises web.mit.edu/lean TOWARDS THE FUTURE (networked) enterprises © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 27 Three Knowledge Areas Address Key Enterprise Challenges Enterprise Change •Strategies for accelerating enterpriselevel change •Success factors in achieving sustainable enterprise transformation EdNet Product Lifecycle •Spiral product development in a system-ofsystems environment •Revitalizing systems engineering capabilities Enterprise Architecting Knowledge Deployment •New concepts & methods for designing future lean enterprises •Principles & practices for evolving adaptive lean enterprises Moving towards new lean frontier web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 28 Enterprise Change KNOWLEDGE AREA MOTIVATION IMPACT General lack of internal lean change capability New knowledge and tools for speeding up enterprise transformation efforts across multiple organizations Challenge of translating enterprise level strategic change to the functional level Need to benchmark enterprise change best practices both within and across enterprises ACTIVITIES & ACCOMPLISHMENTS LAI providing value Defining principles & methods for enterprise change management Focused case studies -- Enterprise change initiatives at Tinker, Ogden, and Warner Robins ALCs; Raytheon Paveway Enterprise metrics web.mit.edu/lean Developing a unified knowledge base on enterprise change (theory, practices, tools, success stories, lessons learned) FUTURE PLANS Develop a theory of enterprise change and incorporate into TTL Roadmap Research enterprise change best practices: •Case studies •Action research projects (gov’t &ind) •Systems of Metrics •Cross-organizational learning © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 29 Product Lifecycle Area Addresses Key On-going Challenges • Applying lean principles to Product Development and Systems Engineering • Developing lean engineering and product/system development capabilities • Enabling increased responsiveness, robustness and integration at enterprise level • Designing and developing complex systems in a system-of-systems environment web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 30 Product Lifecycle Knowledge Area IMPACT MOTIVATION To reduce the cost and cycle time associated with product lifecycle processes while enabling increased responsiveness, robustness, and integration at all enterprise levels Deploying Lean PD/SE knowledge through training, guidebooks, workshops, conferences Hundreds trained in Lean Engineering PDVSM manual used in VSM training/events LAI papers/panels at several conferences LAI members engaged in initiatives and deployment of practices LAI providing value ACTIVITIES & ACCOMPLISHMENTS PDVSM beta manual and training MATECON method and training SE for Robustness workshop with 6 follow-on initiatives 8 graduate theses in product lifecycle area, 6 more forthcoming SE Research group formed web.mit.edu/lean FUTURE PLANS Complete and disseminate PDTTL as part of lean PD toolset Tool for Self-Assessment of Goodness of SE on a Program Continued research, transformed to practice and methods © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 31 Enterprise Architecting Enables Greater Effectiveness • Organization • Processes Strategy Architecting Architecting Architecting Architecting Knowledge Technology • • Effective integration – managing complex interdependencies System Optimization, not local optimization Knowledge-based enterprise capabilities Achieving desired future state characteristics • Agility • Flexibility • Reconfigurability Networked Lean Enterprises Delivering Effects-based On-demand Value web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 32 Enterprise Architecting – Achieving Greater Efficiency & Effectiveness Efficiency Pushing out the valuecreation frontier Desired Future State Enterprise Architecture Current State Enterprise Architecture Effectiveness web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 33 Enterprise Architecting -- Pursuing an Integrated Research Agenda New Business Models & Value-Creation Frameworks Designing Future Lean Enterprises Evolving Adaptive Lean Enterprises y How do we construct robust value propositions? y What are the emerging new business models? y What are the key characteristics of emerging networked enterprises? y How can knowledge be transformed for competitive advantage? y How do you create both efficient and effective lean enterprises? y How do you organize to deliver best value to stakeholders? y How do you build virtual lean enterprise networks? y What measures & incentives drive high-performing enterprises? web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 34 Emerging Products from Enterprise Architecting Research Enterprise metrics Next Generation Performance Measurement System Customer Government Customer Finance/Human CustomerManufacturing Resources, etc. Operations Finance/Human CustomerManufacturing Resources, etc. Operations Manufacturing Customer Product Finance/Human Support Product Development Resources, etc. Operations Finance/Human Manufacturing Product Support Supplier Network Product Development Resources, etc. Operations Product Support Product Development Supplier Network Enterprise Product Support Product Development Supplier Network Enterprise Supplier Network Enterprise Finance/Human Resources, etc. Manufacturing Operations Product Support Product Development Enterprise Partners Shareholders Supplier Network Enterprise Environment Knowledge Management Self-Assessment Tool Knowledge Management for Dynamic Enterprise Capabilities web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 35 Emerging Products for the Next Phase Product Development TTL Supplier Networks Desk Reference Guide Field book for Enterprise Change Next Generation Performance Measurement System Enterprise Architecting Course Lean Supply Network Management Supplier Networks Resource Guide Knowledge Management Self-Assessment Tool 2005 web.mit.edu/lean TTL Roadmap Update Enterprise Architecting Toolset System Engineering Good Practices Supplement Time Transformation Reference Assessment Education © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 36 Agenda • Highlights Since Last Plenary • Future Direction for Phase V • Conference Highlights web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 37 Enterprise Transformation TTL Roadmap Long Term Cycle Entry/Re-entry Cycle Focus on the Value Stream Adopt Lean Paradigm • • • • Build Vision Convey Urgency Foster Lean Learning Make the Commitment • Obtain Senior Mgt. Buy-in Decision to Pursue Enterprise Transformation Enterprise Strategic Planning • Create the Business Case for Lean • Focus on Customer Value • Include Lean in Strategic Planning • Leverage the Extended Enterprise web.mit.edu/lean Initial Lean Vision • • • • Map Value Stream Internalize Vision Set Goals & Metrics Identify & Involve Key Stakeholders Develop Lean Structure & Behavior Detailed Lean Vision • • • • Organize for Lean Implementation Identify & Empower Change Agents Align Incentives Adapt Structure & Systems + Environmental Corrective Action Indicators Short Term Cycle Focus on Continuous Improvement • • • • Monitor Lean Progress Nurture the Process Refine the Plan Capture & Adopt New Knowledge Outcomes on Enterprise Metrics Detailed Corrective Action Indicators Lean Transformation Framework Create & Refine Transformation Plan • Identify & Prioritize Activities • Commit Resources • Provide Education & Training + Implement Lean Initiatives • Develop Detailed Plans • Implement Lean Activities Enterprise Level Transformation Plan © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 38 Plenary Focuses on Key Elements of Transition-To-Lean Roadmap Long Term Cycle Entry/Re-entry Cycle Focus on the Value Stream Adopt Lean Paradigm • • • • Build Vision Convey Urgency Foster Lean Learning Make the Commitment • Obtain Senior Mgt. Buy-in Decision to Pursue Enterprise Transformation Initial Lean Vision • • • • Map Value Stream Internalize Vision Set Goals & Metrics Identify & Involve Key Stakeholders Need to build internal lean infrastructure capability Enterprise Strategic Planning • Create the Business Case for Lean • Focus on Customer Value • Include Lean in Strategic Planning • Leverage the Extended Enterprise web.mit.edu/lean Environmental Corrective Action Indicators Detailed Lean Vision • • • • Organize for Lean Implementation Identify & Empower Change Agents Align Incentives Adapt Structure & Systems + Short Term Cycle Focus on Continuous Improvement • • • • Develop Lean Structure & Behavior Detailed Corrective Action Indicators Lean Transformation Framework Create & Refine Transformation Plan Monitor Lean Progress Nurture the Process Refine the Plan Capture & Adopt New Knowledge • Identify & Prioritize Activities Challenges in translating • Commit Resources • Provide Education & Training enterprise level strategic + change to the functional level Enterprise Outcomes on Enterprise Metrics Implement Lean Initiatives • Develop Detailed Plans • Implement Lean Activities Level Transformation Plan © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 39 Lean Transformation: Building the Infrastructure Plenary Highlights • Bob Conner • AFMC • “Its tough to transform without changing” • Oklahoma City ALC • “Visioning is hard work” • Industry Panel on “Organizational Design Choices in Lean Transformation” • Dr. George Roth (Facilitator), Dr. Bill Kessler, John Kirkgasser, Rusty Patterson, and Charles Toups • Senior managers from 4 LAI companies highlighted their companies’ infrastructure for lean and other continuous improvement initiatives. web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 40 Plenary Preview – Strategic and Topical Breakouts • Wednesday – Strategic Breakout Day • • • • • • • Performance Measurement Frontiers Change Methodology, Planning & Standardization I & II Identifying, Training & Empowering Change Agents Aligning Across Functions Designing Support Structures & Processes Engaging People in Evolving Lean Culture Thursday Morning – Topical Breakouts • • • • Sustaining Lean Change Supply Chain Management Lean Culture & Enterprise Capabilities Product Development Don’t Forget to Check Out the Posters web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 41 Plenary Preview – Thursday Afternoon General Session • Dr. Jan Klein • • “Making Lean Stick” - Three things that must exist for a successful transformation • Pull -vs- Push • Outsider insiders • The infrastructure to make it work Prof. John Carroll • Plenary wrap-up and lessons learned web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 42 This Is Your Plenary • Learn Something New • Network • Collaborate • Have Fun web.mit.edu/lean © 2005 Massachusetts Institute of Technology Dnightingale, Plenary 03/05 - 43