News from the Vice Chancellor November 2011 The payoff for student workers INSIDE THIS ISSUE The payoff.................. 1 Timber........................ 1 Welcome.................... 2 Good news................. 3 Reminders................. 3 Belonging................... 4 Super supervisors..... 5 Over the last two decades, nationwide tuition rates have skyrocketed at more than twice the rate of inflation. As a result, three out of four students work while attending college. But while balancing work and studies can be tough, it can also be rewarding—especially when the job is on campus. On-campus employment is one of the top indicators of student retention. Housing’s Kristie Olson with student workers At UW-Stout, about 30% of our students are lucky enough to work for the university, many in Administrative and Student Life Services. Employing students provides a win-win situation, where both the hiring units and the students benefit. (Continued on page 4.) Sustainability tip........ 5 News from the Vice Chancellor is published for ASLS division employees. Publisher: Ed Nieskes Vice Chancellor of Administrative & Student Life Services nieskese@uwstout.edu (715) 232-1683 Editor: Tom Dye Communication Specialist dyet@uwstout.edu (715) 232-1681 225 Administration Building Menomonie, WI 54751 Fax: (715) 232-1527 Timber... When a tree falls on campus, does everybody hear? It certainly seems that way at times. For example, when Grounds personnel remove multiple trees, people usually take notice; some even complain. But few pay much attention when the crews plant trees. Maybe that’s because, when a mature tree falls, the change is both dramatic and sudden. By contrast, newly planted trees have a much subtler impact. They start small and take years to mature. Like a proper education, (Continued on page 6.) ASLS VICE CHANCELLOR’S OFFICE • 225 Administration, Menomonie, WI 54751 • 715-232-1683 Welcome Greg Bryant joins the football program as a co-defensive coordinator, aimed at stopping the run. A native of Edmond, Okla., Greg played Division I ball at Western Michigan and coached at Fort Hayes State University, Kansas, while earning a master’s in Health and Human Performance. Leigh Ann Graetz, purchasing agent, joins Physical Plant from WisDOT. Before that, she worked for Guyer’s Building Supply and did stints in Student Business Services and Career Services. The Luxemburg native holds an Interior Design degree from Stout and has lived in Menomonie since her college days. Leigh Ann and husband Jim have two children--Nicole, a freshman at UW-Platteville, and Tyler, a freshman at Menomonie High-plus a golden retriever. Leigh Ann’s interests include spending time with the kids, gardening, shopping, beading, golfing, and rooting for the Pack. Jacky Monroe, Operations Program Associate, processes work orders and handles all key requests for Physical Plant. Before joining Stout, she managed textbook services at UW-River Falls where she earned a degree in Business Administration. The River Falls resident enjoys reading, shopping, and watching movies on the couch with her husband David and kitten. Krista Proksch, student involvement coordinator, joins SLS from Northeast Wisconsin Technical College in Green Bay, where she worked in corporate training. Before that, she was the marketing & development manager for the Wisconsin chapter of the National Multiple Sclerosis Society. Krista holds a degree in Mass Communications from UW-EC and an MA in Higher Ed Counseling from Lakeland College. She enjoys travel, camping, photography, and spending time with friends and family. The Sparta native and husband, Kale, are searching for a home in Menomonie. Ryan Raufus, head women’s soccer coach, joins Athletics after several years as the head coach of the girls’ high-school soccer programs at both La Crosse Logan and LaCrescent, Minn. A native of Oconomowoc, Ryan attended high school in Ft. Myers, Fla., and earned his bachelor’s in athletic training from Springfield College, Mass., where he was a member of the varsity soccer program. Ryan received his teacher certification in school health education and a master’s in physical education from UW-La Crosse. Bodie Reeder joins the football program as quarterback coach. Reeder played at Division I Eastern Illinois University and coached there before joining Stout. A native of Ivesdale, Ill., Bodie is pursuing his master’s in kinesiology and sports studies from Eastern Illinois. 2 Psychiatrist Bill Platz (not pictured) now sees patients at the Student Health Services clinic two days a month. Platz has a practice in River Falls and also works part-time at UW-Eau Claire and UW-River Falls. NEWS FROM THE VICE CHANCELLOR Good news Athletics unleashed the new Blue Devil mascot this fall. Since then, the crowd-pleasing little dickens has been seen at events on and off campus. ASLS units held three EDGE sessions recently, including presentations on surplus by Bob Dodge, on reservations and catering by Elizabeth Wilhelm and Rod McRae, and on travel by Jenn Nichols. Parking Services, in collaboration with the Environmental Sustainability Office, unveiled a new incentive program that should entice more employees to carpool, bike, and walk to work. For more details, check out http://www.uwstout.edu/parking/stout-carpool-program.cfm. On October 6, the Customer Service Ambassadors, including Cally Henderson, Shelly Hendrickson, Michelle Klass, Karen Lund, and Grady Richartz, hosted the Customer Service recognition event, where this year’s speakers discussed social media. With the help of 23 volunteers from ASLS and other divisions, Dining Services satisfied the campus appetite, serving nearly 1,500 meals at the 27th-annual Great American Cookout. Amy McGovern and others developed the “Here I Stand!” program in opposition to hate, bias, and bullying. To learn more, go to www2.uwstout.edu/content/housing/HereIStand. To help popularize American football in Europe, coach Clayt Birmingham and the Blue Devil football program hosted coaches from Germany during the preseason training camp. Over 1,500 students and representatives from a record 103 student organizations attended the SLS Backyard Bash during freshman orientation. Tim Mertz was selected interim chair of the Senate of Academic Staff. ASLS staff, coaches, and athletes recently lent a hand with several events to promote fitness, including the Blue Devil Run/Walk and the Oaklawn Elementary Acorn Dash. At left, Coach Eddie Andrist serves drinks at the Wakanda Elementary Walkathon. Lisa Walter spoke about the Dunn County Alcohol Task Force at the Alcohol Summit in Madison. ADMINISTRATIVE AND STUDENT LIFE SERVICES Reminders Campus Sustainability Day is Wednesday, Oct. 26. For details, go to http://www.uwstout.edu/ sustainability. Enjoy a free evening of jazz and conversation exploring LGBTQ issues Thursday, Oct. 27, at 7pm. in Harvey Theatre. The Grants & Contracts 101 EDGE session takes place Tuesday, Nov. 8, from 9:30 – 11:00 a.m. in 144 Price Commons. The fall sports season is wrapping up, go to athletics.uwstout.edu for schedules. Travel Authorization forms are no longer required by BFS. 3 Belonging on campus While studies indicate that off-campus jobs negatively impact persistence in college, the opposite is true for on-campus employment. Students who work on campus have high retention rates and are likely to graduate because their jobs help integrate them more fully into the institution, providing a sense of belonging that contributes to classroom success. A recent Stout study found that 80% of freshmen who worked on campus enrolled the following year. This puts on-campus employment among the “Tier 1” gauges of retention—above other strong indicators like receiving grants and participating in student organizations. The enhanced integration fostered by a campus job is also supported by anecdotal evidence like this quote from a transfer student: “I did not know anyone when I came to Stout. Now... I have many friends that come from the tight knit family the Housing office creates.” Supervisors also play important roles in fostering a sense of belonging that keeps students in school. See “Super supervisors” on page 5. 4 The payoff (continued from page 1) Benefits to the units One benefit to the units is financial. Students work for modest wages and don’t require benefits. Plus, the part-time and seasonal nature of student employment enables units to adjust staffing to meet needs. The ready pool of strong candidates and the streamlined hiring process also make employing students attractive. In a matter of days, units can hire workers who are eager to learn and willing to take on most tasks. Plus, units can maximize their investment in individuals by employing them year after year. The unit then benefits from the students’ growing knowledge of the job and growing academic knowledge. In addition, supervising student workers is rewarding on personal and professional levels. As Housing’s Kristie Olson said, “My student staff are truly like my own kids. I worry about them and also celebrate with them in their accomplishments.” Benefits to the students Notably, working on campus provides students with paychecks, helping many stay in school and avoid being saddled with crushing loans. That’s especially important when the average senior graduates with $24,000 of debt. Working on campus is also convenient. The workplace is just steps from the classroom, so travel time is minimal. Plus, coworkers and supervisors are attuned to student needs and can offer flexible schedules and, in some cases, tasks that reinforce classroom learning. Campus jobs also help students land jobs after college. The experience looks good on a resume and, as Dean Mary Hopkins-Best put it, a strong reference is “golden for a student.” Working for the university--in any capacity--also helps students grow. Through experience, constructive mentoring, and interaction with coworkers and customers, students develop the confidence, professional habits, and interpersonal skills they need to succeed in their careers. Last but not least, campus jobs increase the odds that students remain enrolled in college and graduate. Many studies, including one at Stout (see ”Belonging on campus” at left), bear this out, demonstrating that on-campus employment is one of the top indicators of student retention. A win-win Employing students on campus provides a win for the hiring units and for the students. The units win by supplementing the workforce with competent, affordable employees, and the students win by gaining a sense of belonging and the skills, experience, and confidence to succeed on campus and beyond. NEWS FROM THE VICE CHANCELLOR Super supervisors Sustainability tip: Can a caring supervisor make a difference in a student worker’s life? Without a doubt. Just ask Housing’s Kristie Olson, whose warm manner has enabled her to connect with students on a personal, as well as professional, level. She’s had such a strong impact in students’ lives that many stay in touch after graduating. Just this summer, she attended the weddings of four or five former student workers. “I was even asked to read at one of the weddings,” Kristie said. “And they invited me to the rehearsal dinner.” Though the former students obviously value their friendship with Kristie after graduation, the big benefits must have come earlier. When the students were on campus, the nurturing relationship Kristie established with them no doubt contributed to their success in school. In fact, evidence suggests that supervisors who care about their student workers on both personal and professional levels positively influence the students’ sense of job satisfaction and fulfillment. As a result, the students’ integration into the campus community deepens and their chances of success increase. Dean Mary Hopkins-Best agrees, observing that students who know their supervisors care about them as people, not just as workers, are “more likely to stay in college—even when their jobs don’t directly align with their fields of study.” To flip or not to flip? Ever wonder whether you should turn off the lights when you leave a room? Although the answer depends on several variables, like the type of lamp and the cost of electricity, here’s a general rule that might help you decide next time you leave a room. If the room uses fluorescent lamps and will remain unoccupied for 15 minutes or more, switch off the lights. Frequent cycling can lead to fluorescent lamps burning out faster, so the small savings from switching the lights off for short intervals are offset by expenses associated with bulb replacement. That must have been the case for the student-worker who came back to see Kristie one last time before she graduated. “She said, ‘You probably didn’t know it, but I always loved stopping in the office to visit with you when I was a freshman,’” Kristi recalled. “She said it made her feel less homesick.” A current student-worker notes that this sense of family “comes from the support and love of Kristie, Dawn [Uetz] and Bev [Biggart].... Each of these ladies, and the others in the office, work hard to make this a loving and fun place to work.” Spend any time in the Housing office and you’ll pick up on the family atmosphere, too. As Kristie said, “I know I’m their supervisor and I treat them as such, but I also feel like their mom away from home.” Kristie Olson works with two members of her “extended family” in the Housing mail room. ADMINISTRATIVE AND STUDENT LIFE SERVICES 5 ADMINISTRATIVE AND STUDENT LIFE SERVICES People working together for service excellence and innovation. Timber... (continued from page 1) Snapshots great landscaping takes time; but in the end, the planning, care, and patience pay off. One place where the Grounds crew’s planning and care should pay off is north of Williams Stadium in the strip of green space between Lot 4 and Broadway. At the vice chancellor reception In June, Grounds crews removed 18 trees from the strip so they could correct the grade to meet stormwatermanagement requirements. When the trees dropped, so did several jaws. But there was no need to worry; Grounds had a plan to make the space more attractive than ever. In October, they replaced the 18 trees with 55 flowering crabapple trees. At the August emergency-response safety drill The new crabapples are just a fraction of the 110 trees that Grounds crews planted this season. They also lined the pedestrian corridor from Millennium Hall to Harvey Hall with lindens, added maples near Price Commons, and planted several more trees on the North Campus and in other locations. As Grounds Supervisor Mike Smith said, “We put in a lot more trees than we take down.” In the years ahead, we’ll see the fruit of the Grounds crews’ labor. Outside MSC 6 ASLS VICE CHANCELLOR’S OFFICE • 225 Administration Building • (715) 232-1681