Developing Rapport in 5 minutes or less
Program Description
This interactive workshop enhances nonverbal skills making establishing rapport easy
and instantaneous. In our ever changing environment of systems of care we are given less
time to provide the best services possible. Developing rapport quickly is essential for
establishing a working relationship. This workshop will break down key components for
developing rapport with any audience and enhance the participants skill set.
Learning Objectives
Upon completion of this workshop, participants should be able to:
1. Explain the importance of developing rapport quickly and methods for doing so;
2. Describe three concepts for developing effective relationships with rapport;
3. Examine one’s own areas of strengths and weaknesses;
4. Demonstrate their knowledge about developing rapport through the nonverbal
methods;
5. Discuss objectively ways of developing rapport and when to break it.
Target Audience
This workshop will be highly beneficial to all mental health practitioners who work with
children and adults. This includes psychologists, social workers, counselors, substance
abuse professionals, nurses; case managers, clinicians and therapists, and all interested
others.
Contact Hours
3.0 hours
Program Agenda
8:30 AM
9:00 AM
10:30 AM
10:45 AM
12:00 Noon
REGISTRATION
Overview of key components for developing rapport.
Rapport skills and role plays.
BREAK
Rapport skills and role plays.
Adjournment
Faculty
Ellen Pallme, MSW, LCSW, LCAS, CCS is a practicing licensed clinical social worker
and addictions specialist. Since 1995, she has worked extensively with children and
families of multicultural backgrounds, as a tutor, homeschooling consultant and personal
mentor. For many years, Ellen volunteered in her faith community to counsel and guide
trauma survivors. She has been in the forefront to develop child protection programs and
trainings throughout the larger community. In 2005, she began working as a crisis
responder for sexual assault victims and trainer for new recruits. For five hears she was
an intensive in-home team supervisor. Ellen is currently engaged as a supervisor for those
seeking the LCAS credential and providing trainings to further education about substance
abuse and co-occurring disorders.
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