Lifeline Overview: Lifeline provides distributed task support for people with cognitive disabilities. People with disabilities can use assistive technology devices to achieve greater autonomy and experience new levels of freedom. However, with this freedom comes increased vulnerability. Lifeline provides a vital tether between clients and caregivers. With Lifeline, caregivers have the ability to monitor and assist their clients who are using wireless task prompting systems in remote locations. Contact Information: Andrew Gorman................agorman@cs.colorado.edu Anja Kintsch..............................anja@cs.colorado.edu Stefan Carmien...................carmien@cs.colorado.edu www.cs.colorado.edu/~l3d/clever Lifeline is a Cognitive Levers research project supported by the Coleman Institute for Cognitive Disabilities. Issues: Computer-based handheld devices have been developed to provide task support for people who have limited memory or problem solving skills. Current support is based on the following assumptions: 1) actions required to complete tasks can be pre-planned 2) tasks can be completed by following the plan In reality this approach has the following limitations: 1) plans need to be adapted as contingencies arise 2) ad hoc adaptation is often beyond a client’s capabilities Mobile Client Caregiver 4 Client or caregiver can initiate communcation Current Implementation: Lifeline supports synchronous collaboration between geographically distributed clients and caregivers. Through this approach the power of distributed cognition can be leveraged in context-aware sociotechnical systems that integrate ubiquitous computational and human support for guided situated action. Lifeline consists of two programs: (1) a conduit that runs on the Pocket PC and (2) a caregiver interface that can be run in any web browser. The conduit is responsible for collecting user activity information via sensors and user input. It makes this information available to caregivers via a web-based console. The Lifeline server interprets client data and identifies potential problems. Caregivers are notified with SMS messages sent to their cell phone or email address. Cognitive Levers Helping people help themselves Web Browser Handheld Lifeline Consoles Application Socket 3 Caregiver c h e c k s console for details 2 Caregiver alerted via S M S notification Real-Time Messaging using TCP/IP over wire or Wi-Fi or PPP over Celluar Dialup Lifeline Server Wireless TCP/IP OnStar Amber Alert MAPS Script dB Internet National Emergency Number Association Lifeline Conduit Real-Time Messaging using TCP/IP over Wi-Fi or PPP over Celluar Dialup Radio Frequency 1 Task status is continuously sent to the console Goal: Lifeline seeks to give clients greater autonomy in home, work, and travel activities and to give caregivers the tools they need to assist their clients. The aim is provide clients with opportunities they might not otherwise have because of limited caregiver resources. The emphases is to harnessing caregiver support instead of replacing it with technology. Approach: The design of Lifeline was informed by a series of group home site visits, collaborations with domain experts, and surveys of existing approaches. Guided by theories of distributed cognition and situated action, we identified virtues in human support structures and exposed shortcomings in existing technological approaches. Conversely, we identified limitations of human support and explored ways to mitigate these limitations through the design of a sociotechnical solution. Mobility For All National Weather Service GPS MANTIS Sensors