APPENDIX V: ELECTRONIC SURVEY The electronic survey was issued in early September and closed in mid-October. 4166 students responded to the survey. The following appendix includes questions in the electronic survey, along with a summary analysis of the results. Complete survey results are available through Build SFU. Please contact Marc Fontaine, General Manager. Simon Fraser University Student Union Building Programming + Site Selection Build SFU Survey Fall 2013 Q1. Are you a new SFU student? Radial buttons Count Percent 1789 42.94% Yes 2377 57.06% No 4166 Respondents Q2. How many hours per week do you spend on the Burnaby campus outside of formal classroom instruction? Radial buttons Count Percent 311 13.27% 1 hour or less per week 255 10.88% 1 to 2 hours per week 624 26.62% 3 to 5 hours per week 543 23.17% 6 to 10 hours per week 611 26.07% More than 10 hours per week 2344 Respondents Q3. When you are on the Burnaby campus and not in classes, where do you prefer to spend your free time? (Check up to three) Checkboxes with comment box for “other” Respondent Response Count % % 204 10.21% 4.06% Applied Sciences Building (ASB) 977 48.87% 19.43% Academic Quadrangle (AQ) 410 20.51% 8.15% Cornerstone 122 6.10% 2.43% Education/Robert C. Brown Hall (RCB) 364 18.21% 7.24% Gym/Lorne Davies Complex (LDC) 912 45.62% 18.13% Library 378 18.91% 7.52% Maggie Benston Centre (MBC) 183 9.15% 3.64% Residence/Dining Hall 110 5.50% 2.19% Rotunda 217 10.86% 4.31% Saywell Hall/Blusson Hall 153 7.65% 3.04% Science Complex (Shrum A, B, C) 692 34.62% 13.76% West Mall Complex (WMC) 48 2.40% 0.95% South Science Building (SSB) 133 6.65% 2.64% TASC1 or TASC2 126 6.30% 2.51% Other (please specify) 1999 Respondents 5029 Responses Q4. What do you do during your free (out-of-class) time on the Burnaby campus? (Check up to three) Checkboxes with comment box for “other” Respondent Response Count % % 1457 72.96% 25.41% Eat 1561 78.17% 27.22% Study Wait for classes to begin (time between class 662 33.15% 11.54% breaks) 241 12.07% 4.20% Club activities Go to the gym or other recreational/athletic 451 22.58% 7.86% activities 718 35.95% 12.52% Hang out with friends 153 7.66% 2.67% Play video games/use my mobile device Use campus services (e.g., Women's Centre, Out 84 4.21% 1.46% On Campus, Career Services, Health & Counselling Services) 326 16.32% 5.68% Work on group assignments/class projects 82 4.11% 1.43% Other (please specify) 1997 Respondents 5735 Responses Q5. Why don't you spend more time on the Burnaby campus? (Check all that apply) Checkboxes with comment box for “other” Respondent Response Count % % 921 40.90% 13.77% Lack of places to hang out 858 38.10% 12.83% Lack of places to study 540 23.98% 8.07% I don't like the campus/atmosphere I find it difficult to get involved with student 491 21.80% 7.34% organizations or activities I am not interested in student organizations or 231 10.26% 3.45% activities I am involved with other extracurricular activities 320 14.21% 4.78% off-campus 649 28.82% 9.70% I don't feel connected to the community 702 31.17% 10.49% I am not satisfied with the food options on campus I have other commitments (e.g., work, family) that 883 39.21% 13.20% is off-campus My classes are primarily in Surrey or Vancouver or 287 12.74% 4.29% off-campus 356 15.81% 5.32% It is not easy to find out what's going on 198 8.79% 2.96% Other (please specify) 254 11.28% 3.80% I spend a lot of time on the Burnaby campus. 2252 Respondents 6690 Responses Q6. What spaces can the Student Union Building (SUB) provide that would make you want to spend more time on the Burnaby campus? (Check all that apply) Checkboxes with comment box for “other” Respondent Response Count % % 1702 75.58% 14.42% Study areas 836 37.12% 7.09% Bookable meeting rooms for less than 5 people 542 24.07% 4.59% Bookable meeting rooms for 5 - 10 people 163 7.24% 1.38% Bookable meeting rooms for 11 - 20 people 136 6.04% 1.15% Bookable meeting rooms for more than 20 people 177 7.86% 1.50% Bookable boardroom (formal large meeting space) Comfortable lounge seating space (soft seating, 1645 73.05% 13.94% open space) 665 29.53% 5.64% Gaming lounge 1315 58.39% 11.15% More cafeteria/eating space Practice/rehearsal space for performing groups 320 14.21% 2.71% (music, theatre, dance, piano) 1325 58.84% 11.23% Rooftop gardens and outdoor seating area 887 39.39% 7.52% Stores and shops 1174 52.13% 9.95% Napping space 302 13.41% 2.56% Art gallery/Exhibition area 406 18.03% 3.44% Workshop space ("Hack Space") 175 7.77% 1.48% Other (please specify) 29 1.29% 0.25% None of the above 2252 Respondents 11799 Responses Q7. How important is it that the Student Union Building has the following characteristics: (Check your top three) Checkboxes Respondent Response Count % % A place where I can meet people that I wouldn't 1341 33.58% 11.78% normally meet 1547 38.74% 13.59% Sustainably designed 1951 48.86% 17.14% Many food choices A place where I can lounge comfortably and hang 2683 67.19% 23.57% out with friends 2269 56.82% 19.94% Include more study space 438 10.97% 3.85% Prominent (easily visible) upon arrival to campus 1152 28.85% 10.12% Easy to find on campus 3993 Respondents 11381 Responses Q8. Which of the following amenities would make you want to spend more time on the Burnaby campus? (Check up to three) Checkboxes with comment box for “other” Respondent Response Count % % Billiards games (foosball & pool tables, arcade 1679 42.47% 16.28% games, etc.) 1476 37.34% 14.31% A fireplace 2450 61.98% 23.76% More plugs/power outlets 2976 75.28% 28.86% Soft couches 557 14.09% 5.40% Student lockers 728 18.42% 7.06% Secure storage space for student groups 445 11.26% 4.32% Other (please specify) 3953 Respondents 10311 Responses Q9. If you could design the perfect Student Union Building (SUB), how would you describe the interior? Some ideas include: Warm space, daylight, fresh air, colourful, big windows, easy-to-find spaces, lots of glass for transparency, etc. Comment box Count Percent 3209 100.00% 3209 Respondents Q10. If you could design the perfect Student Union Building (SUB), how would you describe the exterior? Some ideas include: Big front door, iconic, glass, concrete, stand out/prominent, match SFU architecture, look different from SFU architecture, etc. Comment box Count Percent 3157 100.00% 3157 Respondents Q11. Please provide your comments about each of the three proposed sites. (Information about the sites is available at www.buildsfu.ca) Comment box for each proposed site Respondent Response Count % % Main Street (located above the Transportation 2774 92.25% 33.13% Centre bus stop) Crossroads (located off of Convocation Mall 2839 94.41% 33.90% between the AQ and MBC) Treehouse (located north of the West Mall 2761 91.82% 32.97% Centre, across University Drive) 3007 Respondents 8374 Responses Q12. Please think back to the last semester that you took classes at the Burnaby campus (such as Spring or Summer 2013). What could have made the semester better? Comment box Count Percent 1647 100.00% 1647 Respondents Q13. How could a Student Union Building have improved your experience? Comment box Count Percent 1575 100.00% 1575 Respondents Q14. Is there a question that we should have asked in this survey? How would you have answered the question? Comment box Count Percent 1783 100.00% 1783 Respondents Q15. Do you have any additional comments for the architects? Comment box Count Percent 712 20.61% Yes (please explain) 2742 79.39% No 3454 Respondents Q16. Would you like to be entered into the draw for the Whistler Prize Pack? Radial buttons Count Percent 3163 91.57% Yes 291 8.43% No 3454 Respondents Q1. ARE YOU A NEW SFU STUDENT? 2377 57% 1789, 43% Yes No Q2. How many hours per week do you spend on the Burnaby campus outside of formal classroom instruction? 700 624 611 600 49% of students spend more than 6 hrs a week 51% of students spend up to 5hrs a week on campus 543 500 400 311 300 255 200 100 0 MORE THAN 10 HOURS PER WEEK 6 TO 10 HOURS PER WEEK Total: 1154 3 TO 5 HOURS PER WEEK 1 HOUR OR LESS PER WEEK Total: 1190 1 TO 2 HOURS PER WEEK Q3. When you are on the Burnaby campus and not in classes, where do you prefer to spend your free time? (3) 1249 (25%) 2236 (46%) 1200 988 1000 912 1999 RESPONDENTS 5029 RESPONSES 693 600 414 154 133 124 EDUCATION/ROBERT C. BROWN HALL (RCB) 204 TASC1 OR TASC2 219 SCIENCE COMPLEX (SHRUM A, B, C) 187 200 385 APPLIED SCIENCES BUILDING (ASB) 369 400 NOTE: 4901 RESPONSES SHOWN HERE REPRESENT TOP 13 BUILDINGS SAYWELL HALL/BLUSSON HALL 800 1416 (29%) 119 ROTUNDA MAGGIE BENSTON CENTRE (MBC) LIBRARY CORNERSTONE ACADEMIC QUADRANGLE (AQ) RESIDENCE/DINING HALL GYM/LORNE DAVIES COMPLEX (LDC) WEST MALL COMPLEX (WMC) 0 STUDENT SPACE Council of Ontario Universities Inventory: A room or group of rooms accessible to the general university population intended for recreation, rest or relaxation, or rooms directly serving these facilities. EXISTING STUDENT SPACE* RESPONSES BY BUILDING (Q.3) RESPONSES BY ZONE (FROM PREVIOUS CHART) PERCENT OF PERCENT BY STUDENT OVERALL RESPONSES BY ZONE ZONE BY ZONE NAME AREA % OF TOTAL NUMBER SPACE 905 12% 693 29% 55% WEST 1249 WMC AQ 1417 18% EAST 2236 1192 50% 53% ASB 346 4% MBC 3064 40% CENTRE 1416 504 21% 36% TC 789 10% 1235 16% 2389 4901 Other 2389 RESPONSES OUT OF 4901 RESPONSES: 48% OF STUDENTS SPEND THEIR TIME IN CLASSIFIED STUDENT SPACE | 52% OF STUDENTS SPEND TIME IN NON-STUDENT SPACE. * “A Hearthstone for the Future: The SFU Student Union Building Pre-Planning Study”, Bing Thom Architects Q4. What do you do during your free (out-of-class) time on the Burnaby campus? (3) 1997 RESPONDENTS 5753 RESPONSES 1800 1600 1562 1459 1400 1200 1000 719 800 662 600 453 326 400 243 200 154 PLAY VIDEO GAMES CLUB ACTIVITIES GROUP ASSIGNMENTS / CLASS PROJECTS RECREATIONAL / ATHLETICS WAIT BETWEEN CLASS BREAKS HANG OUT WITH FRIENDS EAT STUDY 0 TRANSIT / PARKING ISSUES COMMUTE IS LONG NOT INTERESTED IN STUDENT ORGS / ACTIVITITES 1000 900 800 700 600 500 400 300 200 100 0 I SPEND A LOT OF TIME AT BURNABY CAMPUS CLASSES ARE IN SURREY / VANCOUVER NOT INVOLVED IN ANY CLUBS / ORGS / ACTIVITIES DON'T KNOW WHAT IS GOING ON DIFFICULTY GETTING INVOLVED WITH ORGS / CLUBS DON'T LIKE THE ATMOSPHERE NOT CONNECTED TO THE CAMPUS COMMUNITY NOT SATISFIED WITH FOOD OPTIONS ON CAMPUS LACK OF STUDY SPACE I HAVE OTHER COMMITMENTS NOWHERE TO HANG OUT Q5. Why don't you spend more time on the Burnaby LACK OF SPACE campus? (Check all that apply) OTHER COMMITMENTS NOT INVOLVED / INTERESTED FOOD TRANSIT ATMOSPHERE / CONDITIONS NO REASON TO STAY Q5. SUMMARY 1797 1697 1185 703 578 362 NO REASON TO STAY ATMOSPHERE / CONDITIONS TRANSIT FOOD NOT INVOLVED / INTERESTED OTHER COMMITMENTS 103 LACK OF SPACE 2000 1800 1600 1400 1200 1000 800 600 400 200 0 2252 RESPONDENTS 6690 RESPONSES LACK OF SPACE OTHER COMMITMENTS NOT INVOLVED / INTERESTED FOOD TRANSIT ATMOSPHERE / CONDITIONS NO REASON TO STAY 1797 1185 1697 703 103 578 362 400 408 324 200 0 177 163 136 BOOKABLE MEETING ROOMS FOR MORE THAN 20 PEOPLE 600 BOOKABLE MEETING ROOMS FOR 11 - 20 PEOPLE 836 BOOKABLE BOARDROOM (FORMAL LARGE MEETING SPACE) 800 ART GALLERY/EXHIBITION AREA 888 PRACTICE/REHEARSAL SPACE FOR PERFORMING GROUPS (MUSIC,… 1000 2252 RESPONDENTS 11799 RESPONSES WORKSHOP SPACE ("HACK SPACE") 1178 BOOKABLE MEETING ROOMS FOR 5 - 10 PEOPLE 1315 GAMING LOUNGE 1600 BOOKABLE MEETING ROOMS FOR LESS THAN 5 PEOPLE 1648 STORES AND SHOPS 1200 NAPPING SPACE 1326 MORE CAFETERIA/EATING SPACE 1400 ROOFTOP GARDENS AND OUTDOOR SEATING AREA 1710 COMFORTABLE LOUNGE SEATING SPACE (SOFT SEATING, OPEN SPACE) 1800 STUDY AREAS Q6. What spaces can the Student Union Building (SUB) provide that would make you want to spend more time on the Burnaby campus? (check all) MORE SPACE TO STUDY / MEET FRIENDS MORE INVOLVEMENT IN ACTIVITIES BETTER FOOD BETTER ATMOSPHERE | CONDITIONS A REASON TO STAY 666 542 302 Q7. How important is it that the Student Union Building has the following characteristics (3)? 3000 3993 RESPONDENTS 11381 RESPONSES 2683 2500 2269 1951 2000 1547 1341 1500 PLACE TO STUDY / MEET FRIENDS 1152 MORE THINGS TO DO | ACTIVITIES 1000 438 500 FOOD TRANSIT PROMINENT (EASILY VISIBLE) UPON ARRIVAL TO CAMPUS EASY TO FIND ON CAMPUS A PLACE WHERE I CAN MEET PEOPLE THAT I WOULDN'T NORMALLY MEET SUSTAINABLY DESIGNED MANY FOOD CHOICES INCLUDE MORE STUDY SPACE A PLACE WHERE I CAN LOUNGE COMFORTABLY AND HANG OUT WITH FRIENDS 0 GREAT ATMOSPHERE | BUILDING CONDITION PROVIDE A REASON TO STAY CAFÉ KITCHEN PREP AREAS TELEVISIONS STUDENT LOCKERS SECURE STORAGE SPACE FOR STUDENT GROUPS A FIREPLACE BILLIARDS GAMES (FOOSBALL & POOL TABLES, ARCADE GAMES, ETC.) MORE PLUGS | POWER OUTLETS | WI-FI SOFT COUCHES Q8. Which of the following amenities would make you want to spend more time on the Burnaby campus? 3500 3000 2500 2000 1500 1000 500 0 Q8. Which of the following amenities would make you want to spend more time on the Burnaby campus? Soft couches More plugs | power outlets | Wi-fi Billiards games (foosball & pool tables, arcade games, etc.) A fireplace Secure storage space for student groups Student lockers Televisions NOTE: TOP AMENITIES ARE ALL RELATED TO COMFORT, (TEMPERATURE, SEATING AND ATMOSPHERE SUPPORT STUDY AND ONLINE ACTIVITIES, A Kitchen Prep areas PLACE TO STORE STUFF, AND SOMETHING TO DO – CREATE A HOME Café AWAY FROM HOME. Study space Better food Student lounge Better transit Activity / Events Programs 2978 2469 1683 1477 730 557 13 12 10 57 33 11 9 9 Q9. If you could design the perfect Student Union Building (SUB), how would you describe the interior? WARM [SPACE, ATMOSPHERE] | COZY | COMFORTABLE 1919 WINDOWS 1453 DAYLIGHT | NATURAL LIGHT 1013 GOOD HEATING | COOLING | VENTILATION 831 COLOUR 678 OPEN [Area, Concept] 620 GLASS [Transparency, related to windows and daylight] 498 MODERN 295 INVITING | WELCOMING 233 VIEWS 204 FOOD [variety, healthy, affordable, good] 160 TRANSPARENCY 151 CLEAN DESIGN 140 GREENERY 93 ACCESSIBLE 36 GOOD WAYFINDING 7 COZY AND COMFORTABLE WINDOWS AND DAYLIGHTING WARM COLOURS OPEN CONCEPT HIGH CEILINGS IN SOME AREAS TRANSPARENCY GREENERY EASY TO NAVIGATE NATURAL MATERIALS (MINIMAL CONCRETE) • VIEWS TO EXTERIOR • RIGHT TEMPERATURE AND GOOD LIGHTING • • • • • • • • • NOTE: GENERAL OVERALL DIRECTION FOR THE INTERIOR OF THE BUILDING ARE NOTED IN YELLOW BOX. Q10. If you could design the perfect Student Union Building (SUB), how would you describe the exterior? GLASS | BIG WINDOWS 1172 DIFFERENT | UNIQUE [From SFU] 976 MODERN | CLEAN | SIMPLE 601 ICONIC 416 WOOD 308 BIG FRONT DOOR 229 PROMINENT | VISIBLE 170 SUSTAINABLE 119 INVITING 85 ROOF ACCESS | GARDEN 76 CENTRAL | CONVENIENT | ACCESSIBLE 41 Views 39 DAYLIGHT | NATURAL LIGHT 29 • • • • • • • VISIBLE INVITING BIG FRONT DOOR UNIQUE FROM SFU | EASY TO IDENTIFY WINDOWS AND GLASS CLEAN AND MODERN | CONTEMPORARY COLOURFUL NOTE: GENERAL OVERALL THEMES FOR THE EXTERIOR OF THE BUILDING ARE NOTED IN YELLOW BOX. 800 600 Q11. Please provide your comments about each of the three proposed sites. 645 567 400 331 200 CROSSROADS: POSITIVE 645 | NEGATIVE 245 MAIN STREET: POSITIVE 567 | NEGATIVE 329 TREEHOUSE: POSITIVE 331 | NEGATIVE 493 0 crossroads -200 mainstreet treehouse -245 -329 -400 -493 -600 Q11. Please provide your comments about each of the three proposed sites. POSITIVE Views/Natur al light Constructio 5% n 0% Student traffic/noise 1% Existing student facilities 1% Existing student facilities 0% Student traffic/noise 1% Proximity 14% General comment 27% Other 5% Views/Natur al light 3% Constructio n 0% Proximity 14% Other 4% General comment 27% Construction 2% Student traffic/noise 3% Existing student facilities 0% EXISTING STUDENT FACILITIES Views/Natural light 12% GENERAL COMMENT LOCATION Proximity 8% General comment 38% Other 15% Location 47% Main Street Location 51% Crossroads CONSTRUCTION OTHER PROXIMITY STUDENT TRAFFIC/NOISE Location 22% Treehouse VIEWS/NATURAL LIGHT Q11. Please provide your comments about each of the three proposed sites. NEGATIVE Views/Natural light 1% Views/Natu ral light 1% Student traffic/noise 16% Constructio n 8% Existing student facilities 9% General comment 11% Proximity 25% Location 18% Other 12% Main Street Constructio n 2% Student traffic/noise 1% Existing student facilities 6% Views/Natu ral light 12% General comment 18% Student traffic/nois e 16% Proximity 22% Construction 0% Existing student facilities 1% General comment 13% CONSTRUCTION EXISTING STUDENT FACILITIES GENERAL COMMENT LOCATION OTHER Other 6% PROXIMITY Location 16% Proximity 15% Location 56% Other 15% Crossroads STUDENT TRAFFIC/NOISE VIEWS/NATURAL LIGHT Treehouse Q11. Please provide your comments about each of the three proposed sites. 8374 RESPONSES | 3007 RESPONDENTS: • 2774 MAIN STREET (33%) • 2839 CROSSROADS (34%) • 2761 TREEHOUSE (33%) • 3.5% (OF TREEHOUSE) RESPONDENTS COMMENTED THAT IT IS IMPORTANT TO GET AWAY FROM CAMPUS – SUB SHOULD PROVIDE A RESPITE. • 33% OF RESPONSES INCLUDED THE FOLLOWING KEY WORDS AS NEGATIVE FEATURES: • OUT OF THE WAY, TOO FAR, A BIT FAR, A LITTLE FAR, QUITE FAR, VERY FAR, FAR, INCONVENIENT, ISOLATED, NOT CENTRAL, REMOTE. NOTHING CLUBS | CLUB SPACE ATMOSPHERE [BETTER] COMMUNITY SUB | STUDENT UNION BUILDING AIR CONDITIONING / HEATING ACTIVITIES | THINGS TO DO OUTDOOR | OUTSIDE | GREEN | VIEW TRANSPORTATION | TRANSIT | BUSES FRIENDS COMFORTABLE AREAS PLACE TO HANG OUT FOOD STUDY SPACE Q12. Please think back to the last semester that you took classes at the Burnaby campus (such as Spring or Summer 2013). What could have made the semester better? DATA BELOW REPRESENTS A SUMMARY OF KEY WORD SEARCH. 600 500 400 300 200 100 0 44 NOTHING 267 A REASON TO STAY 255 BETTER ATMOSPHERE | CONDITIONS 11 IMPROVED TRANSIT 300 BETTER FOOD (QUALITY, VALUE, VARIETY) 100 MORE INVOLVEMENT IN ACTIVITIES MORE TIME 700 MORE SPACE TO STUDY / MEET FRIENDS Q12. SUMMARY 1647 RESPONSES DATA BELOW REPRESENTS A SUMMARY OF ALL RESPONSES. 650 600 500 400 302 200 91 27 0 MORE OPPORTUNITIES FOR ENGAGEMENT COMMON SPACE | CENTRAL | FOCAL POINT DON'T KNOW | UNSURE | UNKNOWN | NOT SURE SENSE OF COMMUNITY STUDY SPACE MEET NEW FRIENDS | HANG OUT WITH FRIENDS PLACE TO HANG OUT PLACE TO RELAX | NAP | SLEEP | REST PLACE TO HAVE FUN PLACE TO MEET PEOPLE | CONNECT Q13. How could a Student Union Building have improved your experience? 350 300 250 200 150 100 50 0 Q14. Is there a question that we should have asked in this survey? How would you have answered the question? • • • • • • • Existing campus infrastructure (22) Funding / cost (59) Food (50) Community (19) Necessity (41) Sustainability (13) Other (programs, design, etc) SURVEY SUMMARY • 4166 RESPONDENTS • 49% OF STUDENTS SPEND > 6HRS / WEEK ON CAMPUS OUTSIDE OF FORMAL INSTRUCTION TIME • APPROXIMATELY 50% OF STUDENTS SPEND OUT-OF-CLASS TIME ON THE EAST SIDE OF CAMPUS STUDYING, EATING OR SOCIALIZING SURVEY SUMMARY • SFU LACKS: STUDY SPACE, LOUNGE SPACE AND AFFORDABLE FOOD. • NOT ENOUGH OF A REASON TO STAY ON CAMPUS WHEN CLASSES ARE FINISHED DUE TO LACK OF ACTIVITIES, FOOD, SUITABLE SOCIAL AND STUDY SPACE. SURVEY SUMMARY • STUDENTS PREFER CROSSROADS AS THE SITE FOR THE SUB, FOLLOWED BY MAIN STREET AND TREEHOUSE. • PRIMARY REASON FOR PREFERENCE: LOCATION – PROXIMITY TO CLASSES • PRIMARY REASON FOR DISLIKE: LOCATION – TOO FAR FROM CLASSES SURVEY SUMMARY STUDENT EXPERIENCE INDICATORS: • DEFERRED MAINTENANCE • COMMUTER CAMPUS • FOOD (VARIETY AND AFFORDABILITY) • QUANTITY AND QUALITY OF STUDY AND SOCIAL SPACE • NO CONNECTION TO NATURE • NOTHING TO DO • POOR ATMOSPHERE – PHYSICAL + SOCIAL