REPORT To EXECUTIVE MAYOR. .... 1416 I CITY OF CAPE TOWM IISIXEkD SASEKAPA $lAD KAAPSTAD MC 52106/11 1. ITEM NUMBER: 2. FINAL 2011/2012 DIRECTORATE EXECUTIVE SUMMARY OF THE SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLANS (SDBIP's) ISISHWANKATHELO SOKUGQIBELA SESIGQEBA SECANDELO LOLAWULO SONYAKA- MALI KA 2011/2012 SONIKEZELO NGEENKONZO NESICWANGCISO SOKUZALISEKISWA KOHLAHLO LWABIWO MALI(SDBIP'S) DIREKTORAAT SE FINALE BESTUURSOPSOMMING VAN DIE DIENSLEWERINGS EN BEGROTINGSIMPLIMENTERINGSPLAN (SDBIP) VIR 2011/2012 3. RECOMMENDATION FROM FINANCE PORTFOLIO COMMITIEE: 6 MAY 2011 (FIN 18/05/11) RECOMMENDED that: (a) the Executive Mayor in consultation with the Mayoral Committee approves the final 201112012 Directorate Executive Summary of the Service Delivery and Budget Implementation Plan; (b) Council notes the final 2011/2012 Directorate Executive Summary of the Service Delivery and Budget Implementation Plan. AANBEVELING dat: (a) die Uitvoerende burgemeester in oorlegging met die burgemeesterskomittee die diektoraat se finale beknopte oorsig van die dienslewerings en begrotingsimplementeringsplan vir 2011/2012 goedkeur; (b) die Raad kennis neem van direktoraat se finale beknopte oorsig van dienslewerings en begrotingsimplementeringsplan vir 2011/2012. ISINDULULO • 1417 (a) Ukuba uSodolophu wesigqeba ecebisana neKomiti yoLawulo yakhe makaphumeze isiShwankathelo sokugqibela sesiGqeba kwiCandelo loLawulo sokuNikezelwa kweNkonzo nesiCwangciso sokuZalisekiswa koHlahlo Iwabiwo mali kowama 2011/2012; (b) ukuba IBhunga maliqwalasele isiShwankathelo sokugqibela sesiGqeba seCandelo loLawulo nesiCwangciso zokuZalisekiswa koHlahlo Iwabiwo mali kowama 2011/2012. Lc 36b1 REPORT To FINANCE PORTFOLIO COMMITTEE MAYCO COUNCIL 1. ITEM NUMBER: 2. SUBJECT •• " .- t._ 1118 CITY OF CAPE tOWN IISIXEXO SASEKAPA ! STAD KAAPSTAD I FIN 18/05/11 (LSUB0934) FINAL 2011/2012 DIRECTORATE EXECUTIVE SUMMARY OF THE SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP) 2. ISIHLOKO ISISHWWANKATHELO SOKUGQIBELA SESIGQEBA SECANDELO LOLAWULO ESIJOLISWE KUNIKEZELO LWENKONZO KOWAMA-2011/2012 NAKWISICWANGCISO SOKUZALISEKISWA KOHLAHLO-LWABIWO-MALI (SDBIP) 2. ONDERWERP DIREKTORAAT SE FINALE BEKNOPTE OORSIG VAN DIE DIENSLEWERINGS-EN-BEGROTINGSIMPLEMENTERINGSPLAN (SDBIP) VIR 2011/2012 3. PURPOSE The purpose of this report is to submit to the Portfolio Committee for their consideration and recommendation to the Executive Mayor, the final 2011/2012 Finance Directorate Executive Summary including the SDBIP. These documents underpin the 2011/2012 Corporate SDBIP that will be submitted to the Executive Mayor for approval in terms of section 53 (1)(c)(ii) and 69(3)(a) of Act No. 56 of 2003: Local Government: Municipal Finance Management Act (MFMA). 4. FOR DECISION BY The Executive Mayor in consultation with the Mayoral Committee. Page 1 of 5 1112 Directorate ExeSum mary Report. 7AprIl [September 20091 . ·','.' , .. 5. ~ "'.- . 14L9 EXECUTIVE SUMMARY In terms of the MFMA: Municipal Budget and Reporting Regulations, a Directorate Executive Summary must be completed for each Directorate SDBIP. The final 2011/2012 Finance Directorate Executive Summary contains inter alia a brief description of financial information on the capital and operating budget as required by the Regulations. It also contains a brief description of the directorate's structure, the services provided and the customer groups, as well as how the directorate's objectives and indicators relate to the Integrated Development Plan. The final Finance Directorate Executive Summary is attached as Annexure A. The purpose of this report is to submit the final 2011/2012 Finance Directorate Executive Summary of the SDBIP to the Portfolio Committee for consideration and recommendation to the Executive Mayor. The 2011/2012 Directorate Executive Summary and SDBIP will be submitted to National and Provincial Treasury and the electronic versions will be placed on the city website at www.capetown.gov.za/idp after noting by Council. 6. 6. RECOMMENDATIONS 6.1 That the Portfolio Committee makes recommendation to the Executive Mayor on the contents of the final 2011/2012 Directorate Executive Summary of the Service Delivery and Budget Implementation Plan 6.2 That the Executive Mayor in consultation with the Mayoral Committee approves the final 2011/2012 Directorate Executive Summary of the Service Delivery and Budget Implementation Plan 6.3 That Council notes the final 2011/2012 Directorate Executive Summary of the Service Delivery and Budget Implementation Plan ISINDULULO 6.1 Ukuba iKomiti yeMicimbvi yeSebe mayenze isindululo kuSodolophu wesiGqeba ngokujoliswe kokuqulathwe kwisiShwankathelo sokugqibela seCandelo 10Lawulo ngokumalunga noNikezelo IweNkonzo kowama2011/2012 nesiCwangciso sokuZalisekiswa koHlahlo-lwabiwo-mali. 6.2 Ukuba uSodolophu wesigqeba ecebisana neKomiti yoLawulo yakhe makaphumeze isiShwankathelo sokugqibela sesiGqeba kwiCandelo 10Lawulo sokuNikezelwa kweNkonzo nesiCwangciso sokuZalisekiswa koHlahlo-lwabiwo-mali kowama-2011/2012. 1112 Directorate ExeSummary Report} Apr11 ISeptember 2009J Page 2 of 5 , 1420 .... ... . 6.3 6. 7. Ukuba iBhunga maliqwalasele isiShwankathelo sokugqibela sesiGqeba seCandelo loLawulo nesiCwangciso sokuZalisekiswa koHlahlo-lwabiwomali kowama-2011/2012. AANBEVELING 6.1 Dat die portefeuljekomitee aanbevelings maak by die uitvoerende burgemeester oor die inhoud van die direktoraat se finale beknopte oorsig van die dienslewerings-en-begrotingsimplementeringsplan vir 2011/2012. 6.2 Dat die uitvoerende burgemeester in oorlegpleging met die burgemeesterskomitee die direktoraat se finale beknopte oorsig van die dienslewerings-en-begrotingsimplementeringsplan vir 2011/2012 goedkeur. 6.3 Dat die Raad kennis neem van direktoraat se finale beknopte oorsig van die dienslewerings-en-begrotingsimplementeringsplan vir 2011/2012. DISCUSSION/CONTENTS a. Constitutional and Policy Implications This process is driven by legislation. b. Environmental implications Does your report have any environmental implications: c. No ~ Yes D Legal Implications The process of preparing a Service Delivery and Budget Implementation Plan must inter alia comply with: Section 53(1 )(c)(ii) and 69(3)(a) of Act No. 56 of 2003: Local Govemment: Municipal Finance Management Act as well as the Municipal Budget and Reporting Regulations (Schedule A, Part 2, Sections 22, 23 & 24). In terms of the MFMA: Municipal Budget and Reporting Regulations a Directorate Executive Summary must be completed for each Directorate SDBIP. 1112 Directorate ExeSummary.Report.7Apr11 [September 2009J Page 3 015 • t d. Staff ~ • 1(Zl "",Ii a nons Does your report impact on staff resources, budget, grading, remuneration, allowances, designation, job description, location or your organisational structure? No [8J 0 Yes e. Risk Implications Does this report and/or its recommendations expose the City to any risk? No. f. Other Services Consulted All relevant Directorates were consulted. ANNEXURES Annexure A: Final 2011/2012 Finance Directorate Executive Summary of the Service Delivery and Budget Implementation Plan FOR FURTHER DETAILS CONTACT: NAME CONTACT NUMBERS E-MAIL ADDRESS DIRECTORA TE SIGNA TURE : DIRECTOR Maria Hargrave 021-400-2359 Maria. harcrraveifD.caoetown. crov. za F,i.nance .I,A\... T ./ , 0 REPORT COMPLIANT WITH THE PROVISIONS OF COUNCIL'S DELEGATIONS, POLICIES, BY-LAWS AND ALL LEGISLATION RELATING TO THE MATTER UNDER CONSIDERATION. 0 NON-COMPLIANT ~~ I LEG ./. 'r./-..y PLiANCE NAME Comment: TEL Oertified as leg a II com lIant: DATE Based on the contents of the report. 1112 Directorate ExeSummary.Report.7Apr11 INovember 20091 Page 4 of 5 .....11ZZ '" Comment: EXECUTIVE DIRECTOR Mike Richardson DATE ('1/'1/'1 I (Author to obtain all signatures before submission to Executive Support) Page 5 of 5 1112 Directorate ExeSummary.Report.7Apr11 [November 2009] • FINANCE DIRECTORATE EXECUTIVE SUMMARY OF THE SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN - 2011/2012 " ~ ~ Executive Director: Mike Richardson Website: www.capetown.gov.za e..:Il> 2 2 m >< C ::a m l> Page 1 of 8 2011/12 Finance Directorate Executive Summary.13 April 2011.Final 1. EXECUTIVE SUMMARY 1.1 Vision To provide sound financial services which are sustained via corporate governance procedures for the City of Cape Town. 1.2 Mission To create a sound financial environrnent, enabling the City to provide effective, efficient and affordable services to its citizens, thereby achieving the City's strategic objectives 1.3 Our vision and mission will be achieved mainly through:The rnaintenance of accurate and cornplete financial records to enhance decision-rnaking Cornpilation and Irnplernentation of affordable balanced operating and capital budgets aligned to the lOP The sustaining of confidence in the financial records of the City Managing the City's banking, investrnents, borrowings and cash flow in the rnost effective, econornical and efficient rnanner; : ....; Ernbedding a culture of Risk Managernent in the City to ensure the optirnal use of scarce resources ~ Billing and collecting rnonies and funds due to the City "'" ~ Monitoring and controlling all expenditure in order to ern bed sound financial discipline and ensuring accountability for the use of public funds Fair property valuations in order to equitably levy rates on all properties for the provision of non-tariff funded services Irnplernentation of sound supply chain rnanagernent policies and procedures The expansion of external funding provisions and allocations for the upgrade and developrnent of inforrnal settlernents and housing areas Developrnent and reviewing of financial and finance-related policies Ensuring cornpliance to relevant legislation, and the irnplernentation and rnaintenance of good governance Page 2 of 8 2011/12 Finance Directorate Executive Summary. 13 April 2011.Final Modelling the impact of the Total Municipal Account (TMA) on residents to ensure a fair distribution of the burden 1.4 The Directorate's Core Functions DEPARTMENT OBJECTIVE Budgets To give financial affect to the strategic focus of the City in the form of a medium term financial plan which is affordable, credible, viable and sustainable. Expenditure To ensure financial compliance by performing accurate and timeous payments to the City's suppliers, councillors, officials and third parties, conducting payroll reconciliation, and providing support services to the Finance Directorate Inter-Services Liaison Assisting departments experiencing difficulties with processes, tariffs or financial viability, especially where more than one department has a role to play, as well as the provision of financial control and administrative support for grants-in-aid and central improvement districts. Managing the rates policy development, tariff setting and impact on all residents. Modelling the TMA distribution to ensure a fair distribution of all billed municipal charges ; and the collectability thereof. • Integrated Risk Management To contribute to the achievement of the City's overall strategic objectives by'managing the governance issues and risks that could detract from achieving its strategic objectives. Housing Finance and Leases The provision of a comprehensive financial service, aligned to specific Housing and Financial Legislation and National Housing and other National Infrastructure Funding Programs, to all facets of the various City suites of housing development (including housing subsidies, MIG, NDPG), informal settlement upgrades, hOUSing debtor management and operational funding programs of the City Revenue Providing accountable revenue services and informing citizens through council structures as to their responsibility in creating a solvent and prosperous City. Shareholding Management Managing the legislated relationship between the City and the Municipal Entities; ensuring good governance and protecting the integrity of the City's shareholding investment. Supply Chain Management To provide a cost effective, efficient and sustainable service, in terms of Supply Chain Page 3 of 8 2011/12 Finance Directorate Executive Summary.13 April2011.Final ,. Management processes, to customers, adding measurable value to the City of Cape Town's strategic objectives. 2 Treasury Ensure compliance to relevant legislation by reporting timeously and safeguarding assets in order to achieve the strategic and operational objectives of the Department in an efficient, effective and economic manner. Valuations To continuously improve processes, systems and the capacity of staff to enable the City of Cape Town to sustain a just and accurate valuation roll, thereby supporting the City's vision of a sustainable and well-governed municipality. PURPOSE AND SERVICE MANDATE OF DIRECTORATE The Finance Directorate ensures sound financial management of the City's financial resources, in compliance with the Municipal Finance Management Act, together with other related legislation, policies and procedures. STAKEHOLDERS AND CUSTOMERS Finance Directorate customers are both internal and external: NEEDS CUSTOMERS External Customers: - Members of the Public - Government Departments (National/Provincial/Local) - Business Sector - Municipal Entities - Regulatory and ad hoc stakeholders - Private Sector - Institutions e.g. IMFO, SALGA, NGO's, etc. Information, responses, service delivery, consultation, payments, legislative procedures and advice Commercial banks/Investors Service Providers Page 4 of 8 2011/12 Finance Directorate Executive Summary.13 April 2011.Final • - Vendors/Suppliers Internal Customers: - 3. Line Departments (Officials) Councillors Service delivery, information, processes, systems, financial advice and expertise and policies Unions Audit Committee RISKCO SENIOR MANAGEMENT ORGANOGRAM CHIEF FINANCE OFFICER MIKE RICHAROSON (2) " , •• · .- . . ~ ~ -.l DIRECTOR: DIRECTOR: DIRECTOR: DIRECTOR: BUDGETS EXPENDITURE JOHAN STEYL HOUSING FINANCE AND LEASES NOTHEMBA LEPHEANA INTEGRATED RISK MANAGEMENT (25) (106) DIRECTOR: DIRECTOR: DIRECTOR: REVENUE SHAREHOLDER SUPPLY CHAIN MANAGEMENT MANAGEMENT lOUISE MULLER LEONARD SHNAPS (5) (298) LIAISON TREVOR BLAKE GEORGE VAN WAYNE MULLER LUDWIG (42) DIRECTOR: INTER-SERVICE GELDENHUYS(9) SCHALKWYK (814) (8) Page 5 of 8 DIRECTOR: TREASURY DIRECTOR: VALUATIONS DAVID VALENTINE CHRISTOPHER GAVOR (69) (142) 2011/12 Finance Directorate Executive Summary.13 April 2011.Final 4. LINKAGE TO THE IDP and changes to the indicators and targets Due to the nature of the business, most of the objectives are directly linked to Strategic Focus (SFA) 8 "Good Governance and Regulatory Reform", while others are linked to SFA 1 (Shared Economic Growth and Development), and SFA 2 (Sustainable urban infrastructure and services). Various amendments have been made to the Finance Directorate's SDBIP for 2011/12, in order that the objectives, indicators and targets are aligned to the amendments made to the City's Corporate Scorecard. The 2011112 Finance Directorate SDBIP is attached as Appendix 1. 5. PERFORMANCE PROGRESS AND IMPACT Finance Directorate has achieved various accolades and these can be summarised as follows: Unqualified Audit Report from Auditor General (seven consecutive years) Best performance rating nationally for audit outcomes for the past 3 years Unqualified audit reports for Municipal Entities for the past 2 years Received a high investment grade credit rating from Moody's Investor Services for the fifth consecutive year. _... ~ CO Improved Capital Budget Spending Sustainable Revenue collection despite the economic recession and high electricity tariff increases Continued Improved Supply Chain Processes & Procedures in collaboration with line departments Maintaining the ISO standard accreditation for SCM Successful Bond Issue South African Housing Foundation Award for the City's Public/Private Sector Programmes for the development of affordable housing Received award during the year for Best Reporting from SA Statistics Page 6 of 8 2011/12 Finance Directorate Executive Summary.13 April 2011.Final Sound financial policies approved by Council and utilised by other Local Authorities as the basis for developing their own policies Leading the implementation of the Municipal Property Rates Act, providing training and guidance to other Councils and driving the amendments required by Local Government to improve aspects of the Act IRMSA 2010 Industry Specific Award in the category Public Sector Risk Initiative 6. FINANCIAL INFORMATION 6.1 Summary of revenue by source -INFORMA TlON NOT PROVIDED. Subject to budget approval and formulation of spending programmes. 6.2 Summary of operating expenditure by type -INFORMATION NOT PROVIDED. ... Subject to budget approval and formulation of spending programmes. 6.3 Summary of capital expenditure by Department -INFORMA TlON NOT PROVIDED Subject to budget approval and formulation of spending programmes. 6.4 A description of discretionary and non discretionary expenditure. Funds are utilised for discretionary expenditure whilst also noting that fund management programmes incorporate significant quantum of targeted external funds 6.5 Any risks to achieving revenue projections, any expected major shifts in revenue patterns and planned alternative sources of revenue The effects of the economic down-turn, influence of systemic risks, past experience (history), high electricity increases and changes in legislation were considered in projecting anticipated revenue levels. Page 7 of 8 2011/12 Finance Directorate Executive Summary.13 April 2011.Final 6.6 On the directorate capital programme in the context of the overall capital programme of the municipality Not applicable 7. OBJECTIVES AND INDICATORS OF THE DIRECTORATE SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP) - are contained in the Finance Directorate 2011112 SDBIP- attached as APPENDIX 1. 8. AUTHORISATION The undersigned do hereby indicate their agreement with the contents of this document, together with all appendices. Name Executive Director Mike Richardson Mayco Member Ian Neilson Signature 9. / ~ ./ ('1/ 1/ tJJd~1 I { •, APPENDICES: Appendix 1: # ~ LL: ../ f~ ...Q. ~"~ Date .' FINANCE DIRECTORATE 2011/2012 SDBIP Page 8 of 8 2011/12 Finance Directorate Executive Summary. 13 April2011.Final I- , 0 c e 0 F G J N R Z V " 2011/2012 FINANCE DIRECTORATE SDBIP , r'-3 , , H RATING KEY ALIGNMENT TO lOP = ~ meets or exceeds target; ~• E Corporate Scorecard Direetorete Indicator No. Objective and Lead No. Directorate 5 SFA 1 Shared Economic Growth and Developme [ ~ Objective ~ Legot/a Top 20 Objective .~ Indicator ITe Include unil of measure) Baseline (201012011) Annual Target 2.011/2012 ! ,!• • 0 General Comments 30 Sept 2.011 Target 31 De" 2011 Target 31 March 2.012Target subject to subject to subject to budget approval and budget approval and budget approval and formulation of spending formulation of spending formulation of spending programmes programmes programmes 30 June 2012 Target Evidence i subject to '" "'OriQinal target to be amended TARGETS vs ACTUALS t SFA & ~ information not available or worK on hold; 'l Currently does not meet target; t • "' tA Create an enabling environment MUniCipal mvestment for the economy to mto the economy grow and become globally competitive lA,1 Capital Budget Spend lor the City Achievement as at 30 June 2011 budget approval and formulation of spending f ~ 0 programmes The 4 quarterly targets are subject to change upon adoplion of the 3·year 2011112-2013114 Budget which IS still In draft lormat sUbject to budget approval and formulation of spending programmes SAP Repon Director Budgets The quarter 4 target amount represents 95% of Ihe approved capital budget Capital Expenditure monitored on an on-going basis by EMT and Mayco via the FMR 6 The annual target IS subjecl to change, as the budget is still In draft format SFA 2 $!Jstemable Urban Inlrastructur e and Services 2C,' i 2C Effectively manage the City's Inlrastructure and Resources Manage memtenance 01 City mfrastructure 2C 1 Amount spent 011 repairs and maintenance for the City subject to budget Achievement as at 30 June 2011 approval and formulation subject to subject to budget approval and budget approval and formulation of formulation of subject to budget approval and formulation of of spending spending spending spending programmes programmes programmes programmes subject to budget approval and formulation of spending SAP Repon Director, Budgets programmes This indicator measures the amounl of Ihe operallng budget spent on repairs and maintenance The objective is to improve the maintenance 0 the city's Infrastructure. Spending on repairs and maintenace IS assumed 10 Increase the lifespan of Ihe asset , SFA 8 Good Governanc e and Regulatory Reform 883 i• 8B Management 01 key financial and governance areas, such as income control, cash flow, indigent sup pOri, altemative income opporiunities, asset and risk management ..b;. ..... - The 4 quarterly largets are subjeclto change as Ihe budgel is still In draft format Create eSSets for public benelil 8B 3 Percentage spend of capital budget for the City AchieVement as at 30 June 2011 95% Quanerly subject to subject to subject to budget approval and budget approval and formulation of budget approval and formulation of formulation of spending programmes spending programmes spending programmes subject to budget approval and formulation of spending SAP Repon Director Budgets Capital Expenditure monitored on an on-going baSIS via the FMR . EMT an{MayCO ;...; programmes 8 The 4 quarteriy targets are subject to change as the budget IS still In dr~ SFA 8 Good Governanc e and Regulatory Reform 88 $• 8B Management of key financial and governance areas such as income cofltrol, cash fiow, Indigent support. alternative income opporiunities, asset and risk management "" Percentage spend 01 operating budget for the City Achievement as at 30 June 2011 Quanerly 95% subject to ,ubject to budget approval and budget <lpproval and formulation of spending formulation of approval and formul<ltion of spending programmes spending programmes programmes subject to budget subject to budget approval and formulation of spending Operating Expenditure monitored on an on-going baSIS by EMT and Mayco via FMR SAP Repon Diredor Budgets Total actual to dete es a percentage of the total budget including secondary expenditure » "'tJ programmes , 9 SFA 8 Good Govemanc e and Regulatory Reform 8B ! 8B Management of key financial and governance areas. such as Income control. cash flow, indigent support, alternative income 0pp0riunities, asset and nsk msnagementl "" Affordable balanced Operating and Capital Budget for the City aligned to the lOP adopted by 31 May 2011 Achievement as at 30 June 2011 Affordable balanced Operating and Capital Budget for the City aligned to the IDP adopted by 31 May 2012 Annual ,I, ,I, ," Affordable balanced CounClI Repon Operating and Agenda and Minutes Capital Budget 'DP for tile City D1fector Budgets, and aligned to the lOP Director, lOP adopted by 31 May 2012 Alignment 01 budget to MTREF and lOP Processes 2 Review MTREF Model 3 Revise finanCial/budget policies "'tJ m Z C " 1112 SDBIP Finance Diredorate 13Apr11 FINAL Page 1 A , C D ~ SFA & Directorate Objectiw. No. Corporale 8 Scorecard Indicator No and Lead ~ Directorate 5 e and Regulatory Reform • Indicator (To include unit of G Baseline (201012011) measure) H I Annual 1,• Target 201112012 ,• " 0 0 " N R V 31 Dec 2011 Target 31 Man:;h 2012 30 June 2012 Target " i " , ~ ~ 6B > •• , ~ f " Z M General Comments 30 Sept 2011 Target Target Evidence I ~ " SFA 8 Good Governanc e and Regulatory Reform Legotls Top 20 Objective C Due to the current economic climate 11 wOUld be unrealistic to expect a higher cOllection rate 86 Management of key flnane'al and governance areas, SFA 8 Good Govem8m; Objective E such as "'come control. cash now, imligenl support "" Revenue collected as a percentage 01 billed amount Monthly Payment Ratio report to Achl<wemenl as at 30 June 2011 95% Annual 95% 95% 95% 95% altemative income opportunihes, asset am! risk management 89 Manegement of key financial and govemance areas such as irlcome comrol, cash flow, Indlgem suppon, alternative Income opponunilies, asset end risk management "" Obtain an optimum ratrng from National Treasury With regards to tM embedding of Risk Management in the City Finance Panlolio Commit1ee Filed in Office of DHector- Revenue The achievement of a level 4 rating is dependent on Nahonal Treasury's developmant of ratmg cntena for levels 4 - 6 (currently only rahng criteria for levels 1 - J 9 has been developed) Achievement as at 30 June 2011 , Annual "" , "" , "" National Treasury Maturity survey results obtainable from the IRM department This irldicator measureS good governance and accounting praclices and will be euatuated and considered by the Auditor Generalm determining his opinion An unqualified audit opinion refers to the position where the SFA 8 Good Govemanc e and Regulatory Reform 88 , i: ! r 88 Management of key financial and governance areas, such as income oontrol. cash flow, An unqualified aud,t indigent support, altemative income opponunilies, asset and riSk management auditor hauing completed his audit has no reservation as to the fairness of presentation of financial statements and conform no material errors or 88 1 Opinion of Auditor-General Achievemant as at 30 June 2011 Unqualified Audit Repon Annual Audit still in progress Audit concluded and unqualified audit opinion received misstatement and conform With General Recognised ACCOunting Practices This is referred to as "clean opinion" Unqualified Audit Opinion received Unqualified Audit Opinion received Annual Repon Obtainable from Dlrector- Treasury Alternatively in relation to a qualified audit opinion the auditor would Issue this opinIOn In whole, or In pan, over the financial statements if these are not prepared in accordance With General Recognised Accounting Practices or could not audit one or more areas of the financial statements I ;ndlcator standardlNormfBem::;hmark Benchmark - 2007 n SFA 8 Good Govemanc e and Regulatory Reform 882 i: ! r 89 Management of key financial and govamance areas, such as inoome control, cash flow, mdigent support, alternative Income 0PP0riUrlilies, asset and risk marlagement I~ report Which reflects cred,t wonhlness of an institutIOn to l'epay long term and shon-term liabilities Credit rating IS an analySIS the City's key financial data performed by an independent agency to:assess its ability to meet short· and long·term financial obligations ..... d Mamtam tire City's Credit Ratmg 892 Opinion of independent ratmg agency Achievement as at 30 June 2011 A1 + (short term) AA· (long term) Annual "" "" ""~ Al + (shon term) AA- (long term) Credit Reting Report· Treasury websltel Indi cator standardlNormfBenc hmark Oirector- Tteasury 8enchmark - 2007 A1 + (short term) AA- (long term) " ~ W N Reflects the percentage of assets annually verified by audit pU'lloses SFA 8 Good Governanc e and Regulatory Reform " ,,•, r 89 Management Of key financ,al and govemanca areas, such as Income oontrol, cash flOw, indigent suppon. alternative Income opportunities, asset and nsk management "I, Percentage annual asset venfiestion process completed for City Achiavement as at 30 June 2011 100% veriflcaMn Annual "" "" "" 100% verification Owix report· Office of Manager, Accounting & Assets " 1112 S091P Finance Directorate 13Apr11_FINAL Page 2 - , , c 0 Corporate SFA & SClllrecard Diredlllrate Indicatll>r No. Objective and Leed No Directorate 5 SFA 8 Good Governanc e and Regulatory Reform ~ ~ Objective Legot/e Top 20 Objective .~ , G , ~ Indicator (To include unit of measure) Baseline (201012011) Annual Target 201112012 ~ ,•,i• " N R V Z 30 Sept 2011 Target 31 Oec2011 31 March 2012 Target Target 30 June 2012 Target Evidence AA General Comments ~ ,, < '" E > ~ c 88 Management of key financial and governance areas, sucl1 as Income control, cash flow, 'nd'gent support, alternative inCOme opportun,tles, asset and risk management "/. Net Debtors to Annual Income (Ratio of outstanding serv,ce debtors to revenue actually rece,ved for services) Achievement as at 30 June 2011 Calcutation from approved budget Annuel "'" "'" ",_ Calculat'on from approved budget SAP Report Director: Treasury Perform CalculallOn Net Current debtors IS the balance of debtors that are classified as current for financ'al statement purposes, but excluding the short-term port,on of long-term debtors_ The provision for bed debts is deducted from the current debtors' balances Provision for bad debts- Is the amount set aSide as a prOvision 'n the accounting records to take Into account the possible non-payment by debtors Total Annual Operating Income' Income from all sources thet will be credited 10 the income statement for financial statement purposes in accordance with prescribed finanoal statement formats but excluding conditional grants for cap,tal expenditure housing receipts attributable to the HOUSing Devellllpment Fund, new hOUSing subs,dy scheme receipts, publ,c contnbuliOns and gains on the disposal of property, plant and eqUipment The m'd-year calculations for operating income are based on the actuals up to the current period plus the budget for the remaining period 16 SFA 8 Good Governanc e and Regulatory Reform '" /: c! 88 Management of key financial and governance arees, sucl1 as income contrOl, cash flow, indigent support, altematlve income opportunities, asset and risk management "/. Debt coverage by own billed revenue Ach,evement as at 30 June 2011 Calculation from approved budget Annual "'" "'" "'" Calculation from approved budget SAP Report Treasury ~rector " SFA 8 Good Govemanc e and Regulatory Reform < '" ~ c 8B Management of key financ,al and governance areas, such as Income control, cash flow, ,ndigent support, alternative income opportunit,es, asset and risk management "'" Ratio of cost covefage ma'nta'ned Ach,evement as at 30 June 2011 Calculallon from approved budget Annual ",. "'" "'" Calculation from approved budget SAP Report o.rector, Treasury Perform calculation Own b,lIed revenue to loans outstanding Total own b,lIed Income' Income from all sources that woll be credited to the income stetement for financial statement purposes in accordance with prescribed fInancial statement formats Total debt Aggregate 01 long-term liabilities, short-term liabllilles ,ncluding bank overdrefts, hire purcl1ase liabilities and finance lease I,abillties but excluding trade creditors, consumer depos,ts, payments In advance from consumers and provisions, debt related to sinking fund investments is reduced by the investment The mid-year Calculations for own billed revenue are based on the actuals up to the current period plus the budget for the remaining period Perform calculation Total cash and Investments (short term) to monthly operat<ng expenditure Cash and cash equivalents refer to the short term Investments and cash available as at the period ending Operat'ng expenditure Includes all expenditure that Will be debited to the income statement for financial statement purposes ,n accordance with preSCribed f,nancial statement formats It excludes capital expenditure The m,d-year calCulations for expenditure are based on the aduals up the to the current penod plus the bUdget for the rema'nlng penod . '. 16 " SFA 1 Shared Economic Growth and Developme " •w U "' lA Create an enabling envirooment for the economy to grow and become globally competit,ve "'" Percentage of the Rand value of purchase orders allocated to SMMEIHDI suppl,ersiservice providers AcI1'evement as at 30 June 2011 Annual 55% 55% 55% 55% 55% SFA 8 Good Governanc e end Regulatory Reform 8A • U W 8A Ensuring enhanced service delivery With effic'ent Institutional arrangements "/. ~ W " Improved average turnaround time of tender procurement processes In accordance w'th procurement plan (weeks) ....- AChievement as at 30 June 2011 There are 2 measures to be taken into account' (1) Tenders are believed to be completed In 6 weeks from the clOSing to award. this IS the norm (2) Orders are based on a norm 01 not having any unprocessed requlsilions calculated on a 22·day working month 7 weeks Monthly 7 weeks 7 weeks 7 weeks 7 weeks ZO SFA 8 Good Govemanc e and RegUlatory Reform 8A •w U 8A Ensuring enhanced service delivery With effiCient institutional arrangements "/. Development and Implementation of Contractor Performance Management S~tem . Phase 2 The Contrador Performance Management System is ,nillally 'mplemented as a P,lot ProleCt and thereafter will, over a penod of time, be rolled out to all Departments Within the City Achievement as at 30 June 2011 Implemented Documentation Quarterly as per plan completed Submitted to EMTfor approval Pilot Project Implemented as per Plan " 1112 SDBIP F'nance Dlrectorate.13Aprll FINAL Page 3 A SFA & 8 Corporal!:! Scorecard Directorate Indicator No. Obj",ctive Is N. and Lead Directorate SFA 8 Gaad Gavo:orn<lnc e <lnd 8A C ~ •~ Obj",ct;ve G Legctla Top 20 Objo:octlve Indicator (To include Unit of measure) H Annu<l1 S"seline (2010/2011) r"rget 201112012 ~ , N R V 31 Oec2011 r<lrtlet 31 March 2012 30 June 2012 Target Target 31-Oct-It 29-Feb-12 31-May-12 g ,• • AA G'm'H<1I Comments 30 So:opi 2011 Target Ellidance ~ , ~ ~ Regulatary Refarm D 8A Ensuring o:onh"nco:od so:orv'Co:> delivo:!1Y with ",flle"""1 institution,,' ", Signed Suppjo:omentary V"lu<ltian Ralls submiUo:od 10 tho:> City Achlevemo:ont as at 30 Juno:> 2011 M"nager <lrr<lngo:omo:onts 310el2011 29 F",b 2012 On-9 a;n9 31 May 2012 "', Capy al I",U"" ta City M"n<lger Obt";n<lbl,,, fram Directa,' V"iual,ans 22 SFA 8 Goad Gavam"nc a and Ro:>gulatary Reform 8A j ~ 8A Ensuring enhanco:>d sarvlco:> do:>IIvo:>ry with o:>fficienl institutional arrango:>mo:>nls 30 Nail 2011 "~ Valu"tlan Ralls publlsho:>d '" tho:> press 31 M"rch 2012 30 Juno:> 2012 Achievemo:>nl "s at 30 Juna 2011 On-gaing "" 30-Noll_l1 31-Mar-12 Financial repartlng by all municipal o:>nlitio:>s an" monthty basis Financial raparting by all municip,,1 entitio:>s an a monthly basis Financial reporting by all municipal o:>nlitio:>s an" monlhly basis 30-Jun-12 Extr"ct of advertiso:>mo:>nl in Iho:> prass Obl"inabto:> from Oirector Valuatians 23 ! f1i SFA 8 Gaad Govo:>rn"nc 0:> a~d 88 Ro:>gulatory Refarm ! ~ ~ ! ~ 88 Man"go:>mo:>nt al key fin"nci,,1 and gavernance "ro:>as, such as incama control, cash flaw, indigent support, altem"live Incamo:> appartUJlltjo:>s, "ssel a~d risk man"go:>mo:>nt "~ Campli"nce, as lar "s is W1th", tho:> Oty's i~fluenti,,1 ability. with the financial reporting raquirements "s autlined In current and any new municipal leglslatlan Fi~anClal financI,,1 complianco:> by all entltio:>s In no:>w formal or exemption in placo:> Achievemenl "s "t 30 Juno:> 2011 Manlhly Camphance with do:>adlino:>s on budgeting "nd financi,,1 reporting rIIparting by "II mUnicipalo:>ntilies an a monthly basis, setting upper limils al Monthly fin"ncial raparts: Council Submissions s"l"rio:>s far o:>nlillO:>s Primary Oo:>adllno:>s. AFS complo:>lian 2 months ,,11o:>r ye"r-o:>nd. wllh cansalldatian p"cks following. Annual Ro:>parts to bo:> subm,tto:>d ta tho:> City by o:>nd Oo:>cambo:>r Assist with "ny "nd I"bled in Council In Ja~u"ry, Entity 8udgo:>t ta bo:> "ppravo:>d by Ba"rd 30 d"ys Enlity budgo:>ls to Financial consalid"lion Copies of Annual befare implemo:>nl"lian, Manthly ro:>porting with", Iho:> so:>ctlan 87(11) timo:>lrames h"ve bo:>en st"lo:>mo:>nls al quanes "nd Ro:>parts "nd Cauncil "nd ro:>part format Enlity Annu,,1 "pproved by o:>nlitias la be respond to Submlssians: Capio:>s Reports ta have Boards by tho:> end campleted and Auditor-General af Budgo:>1 beo:>n lablo:>d by al41h quarter, submitted ta quenes on submissians and o:>nd January Cilyappraved Iho:> AuditarAfSI relato:>d allocalions, who:>ro:> Go:>nerai Cansalidated carro:>spondenco:> necess"ry ~ ...... ACO c....:l 25 ~ KEY OPERA TtONAL INDICATORS (KOls!: 26 Oata Saureo:>' SAP & SAP People are the City's masl valuab.,!tSSet Wh~sl ~ IS acknowledge thaI all slall performrng al acceplable levals I~ the arga~isatia~ ale valuable. "rc$pectove ollt>e~ profession, specific I~tcrvenlions and strategio:>s ~eed la bo:> applied 10 retai~ hfgh palenllal indiVIduals I~ SCarce Data cxtraebo~ will be skills professlone ThiS IS mo:>asured by a % attritian af stall in thcse calegorles over a 12 fac;,tated by Corporate month peood agalnsl an ac.::eptable benchmark % tumover of 12% Services E.!mm!liJ.i. Totallermonabons as % of stall compiemo:>nt each month, as measUfed OVer a Training for data precedmg 12 monlh pe~od (I 0:> 12 month ro~Ing average). This win be l,mOOd 10 the follOWing < 12% within extraC\lon Will be occupational "alego"",. Le9'~alors & se~Ior ma~agers, ProfeSSionals, Technicians a~d other Skilled calo:>gories ladlftared by Corporale prolessio~als " ~ SFA 8 Good GOvo:>rn"nc 0:> "nd Regul"IOry Ro:>form M ~ ~ ~ 8A Ensunng o:>nhanco:>d SO:>rvlCO:> do:>llvery W1lh o:>ffic,o:>nt institu,"on,,1 anango:>ments "I, Ratention 01 scarce Skills as mo:>"sured by st,,11 lumover lor Fin"nco:> Diractorato:> Achlo:>vo:>menl as al 30 Juno:> 2011 <: 12% within skilled Qu"rto:>rly calo:>gono:>s < 12% within sklllo:>d c"to:>gorio:>s <: 12% wilhin skilled calagorio:>s <: 12% wrthin skilled calo:>gorio:>s Se~ces Targel Ihe stall !i.ltnover % must be $t2% thrsughout the finaneral year 0 0 A Iral~ing manual IS availablo:> to assist WIth the extractio~ of the report 27 1112 SD81P Fln,,~ce Diro:odo",lo:> 13Apr11 FINAL Page d A , C D , G [ SFA & Directerate Objective No. Corporate Scorecard Indicator Ne. and Lead Directorate ~ Objective i Legatls Top 2Q Objective Indicator Basel;ne (To include unit at measure) (201012011) H Annual Target 2011/2012 ,,•• " i: N R 30 Sept 2011 31 Dec 2011 31 March 2012 30 June 2012 Target Target Target Target g Z AA General Comments Evidence ~ Dala SOlKC .. Repert-PT6~ '" (absenlee,sm rale) SFA B Good Gouemanc e and Regulatory Relorm ,i eA ~ ~ • A 8A Ensuring enhanced serv,ce delivery with efficienl institutional arrangements ", StOlfI availablhty as measure by % absentee,sm lor Finance Directorate ~4% Achievement as at 30 June 2011 0 (average ouer 12Quarterly month rellin9 perrod) <4% (average over 12·month rolling penod) <4% (average ouer 12·month roiling period) ~4% (average over 12-month rolling penod) ~4% (average ouer 12·month rolhng periOd) AbsenteeISm is defined as be,ng absent fro'n Ill .. workplace due Ie unplanned absences "5 a resUI of ill health. uneulherised absences (AWOL). ,nJury on dClly and ~Iegal strike ael,oo All line manege," must manage employees' ~m" snd attendance ""Ill a ",ew ta reducmg l.O'I\>.. nned absenteeism's I.,.. than "r equell" 4% """,age for lIle 12 month period, Th;s IS !raining manual i. an Internationa' Benchmark In so doing managers must apply the Time and Attendance available to aSSISt WIth the po~cy. the Incepacity policy aoo the Leave Management framework to mon~or aoo evaluate e""action el the report employees' attendance and abs""ce trends and take remedial action where ,equ~ed ,n terms or such policy Formuta: Number or UI1planned absern:e days~ by the number 01 planned days or work ~by 100 (over 12th month rolling period) 0 28 Data Source: SAP & SAP The Workplace Sldlls Plan i. the appraued EducaMn Tra,ning and Development plan or an orga .. zatJon thatsupparts the achievemellls al the o<gan<zation's slrateg'c goals and operatianar reau~ements by lden~fying pnOlilized Ira,n,ng needs and benefrcrarles Oata extrac~on will be lacjitated by Co<po<ate lis purpase IS to lormally plan and allacate budget lor appropnate tra,nrng interventions whiCh Services will address the needs arising out al the City's strategic 'equWements as contained in the lOP tt'e 1ndividual departmentel staffing strategies and Indovklual employees' Persanal Development Plans and Local Gouernment's Skrlis Seclor Plan " SFA 8 Good Govemanc e and Regulatory Reform ,i 8A ~ ~ ~ SA Ensunng enhanced service delivery ~th efllcient ,nst,tut,onal arrangements ", Percentage budget spent on ,mplementaMn 01 WSP lar Finance Drrectorate AChievement as at 30 June 2011 90% Quarterly Deparlmental projected % spent Departmental projected % spent Departmental projected % spent The WSP shall aiso take Inta account the Employment Equ,ty ?Jan, ensuring "eo'poraban 01 relevant developmental equoty interventro"" "to the ptan 90% The WPSP is. coilaborative ptan, i""elVlng employees and the unions rn ,ts lermut.tion 8 E2ml!.!.Ill; % spent against planned trn.ng budget " Data SO!Xce' SAP & SAP The notiftcatJon system is an electronic recarding system to capture:ervice requ:sts received from customers (illternal and extemal) " nw rndicator measure, the % achievement agai""t a set improvement ~s an'auerage 01 the following two components ~ • The time to crose no~lications • The closu-e rate al natif",ations W The indrcator is calculated as lolows Sf A 8 Good Gouarnanc e and Regulatory Relorm " ~• "~ S 8A Ensunng enhanced service deliuery w,th effiCient Institutional arrangements Reduce time to resolve complaints SA 2 Percent.ge improvement 01 responsiveness ,n "" 1 A Base,ne is determined 10< each of the comp:>nents usrng a rO""'g aoleJage-: The SOUfce 01 informaHan lor this is the SAP NotificabOll system 2. The Target lor imp.-ovement OS calculeted based on the baselille The terg~ts lor imp.-ovement are as foilows New measure Quarterly 100% 100% 100% 100% 100% Target Ql ~ 3% Improuement .garnst basel'ne Target Q2 ~ 6% Improvement against basel,ne Target Q3 ~ 9% ""provement agaInSt baseline Target Q~ ~ t2% impro""ment against base,ne service del'very 3 Measure the actual performarn:e aga,nst th .. 'mprovement target usrng the fellowing Io<mula' % al achie""ment ~[(actual-target)ltargetl·tOO 4 Calculate the perlermance against the target 01 100% as lellews (% 01 achrevement far Ave days I<> close) + (% al achievement for closure rate) 42 ~ % Data source Is SAP Busrness Inter,genee (BI) " SAP Report VIa Corporate EE Office SFA B Good Governanc e and Regulatory Relorm 8A ~ ~ ~ ~ 0 0 BA Ensuring enhanced service delluery with elf,cient inslitutronal arrangements "" % Compliance with EE aproved plan per directorateJdepartment In terms 01 new appointments tor Ihe current linancial year .. % compliance Ach,evement as at 30 June 2011 determmed by Departmenta I EE plan Quarterly % compliance as determined % comphance as determinad by by Departmental EE plan Departmental EEplan % compliance % compliance as es determined determined by by Departmental Departmental EE EE plan plan Thos Ind1cator measures the number of appolntmenlS across all directorates over the preceding 12 month period Appointments are benchmarked against Sta~srics SA's Economically Active Popu~~011 oonchmarl< demographics for the Westem Cape based on the 2001 census data, The benchmark demographics are used to measure compliance rn terms designated groups i,e, (African Female, Coloured Female, Indian Female, WMe Female African Male, Caloured Male, Indian Male) The IOlowing lob catego"es are e.duded from this measurement Councdlors, students, appr<mtices. contracto,," atld non-employees indicator perta'ns to the current financial year ", 31 1112 SDSIP Finance D,rectorate 13Aprll FINAL Page 5 A SFA & Directorate Objective No. , i SFA 8 Good Governanc e and , c Corporate Scorecard Indicator No. and Lead ~ Directorare i 88 SFA8 Good Governanc e and Regulatory Reform ! , 8B SFA 8 Good GOvernanc e and Regulatory Raform ! ; eo Legotle Top 20 Objective Objective i 88 Management of key financial and govemallce areas, such as income cOlltrol, cash flow, indigent support, alternative Income opportunities, asset and nsk management ~ " 88 Management of key financial alld governance areas. such as Income control, cash flow, Indigent support, alternative oncome opportunities, asset and oisk management 33 ! ~ ! ; ~ G I > '~ i 32 , E ~ " Regulatory Reform 0 a 88 Managemellt of key financial and governance areas, such as Income control, cash flow, Indigent support, alternative incOme opportunoties, asset and risk management Indicator (To include unit of measure) ,,i• Annual Baseline (201012011) Target 2011/2012 " " N R V 30 Sept 2011 31 Dec 2011 31 March 2012 30 June 2012 Target Target Target Target Z AA General Comments Evidence D~ec!orale FlnaflCC M"""oef" ertracl dala .Elll!n!l!!; Percentage reOecting Actual spend I Planned Spend QUarterly Create assels for pUbb'C benefit 88 3 percentage of Cap'tal Budget spent for F'nance Directorate AChievement as at 30 June 2011 Dir/Depart Quarter1y prOjected cash Oow 95% Dir/Depart projected cash flow Dir/Depart projected cash Oow 95% Directorate Finance Manage", e><tract data quarterly. SAP Percentage of Operating 8udget spellt lor Finance Directorate ,", Achievement as al 30 June 2011 Dlr/Depart Quarlerly prOjected cash Oow g5% DirlDeparl projected Cash ",w Dir/Depart projected cash Oow ~Tstal actual to date aa a percentage sf the Iotal budgetlnciuding secondary expendt\Jre. 95% Schedule suppl",d by The ,ndicatar renecis the percentage of assets verified annually for avdit assurance Assets Seclian, Treasury It IS an 'nternal data oource being the Qui. svs'em scanning all assets and "P,aadlng them Dapartment against the SAP data files Data are dawnlaaded at specific ~mes and are Ihe bases far the assessment at prsgress ,", Percentage of annual esset verification process completed for Department 100% AChievement as at 30 June 2011 completed by 30 June 2012 Annual 0% 0% 0% 100% compleled by 30 June ," ! i SFA 8 Good Governanc e and RegUlatory Reform eo ~ 1 ~ 88 Management 01 key flnanclel and governance areas, such as Income control, cash flow, ,ndigent support, alternative Income opportunllies, asset and nsk management Schedule supplied by Intemal Audit . Support Services Manager ,", Percentage Internel Audit findings resolved for Department Achievement as at 30 June 2011 70% Quarterly 70% 70% . . .: The Baseline 2010/2011 data will be updated and reflect actuals as at 30 June 2011, once finalised. ..l2. 2!. Approved by Chief Finance Officer: £ f-!l Data: fi'. Approved by Mayco Member' ~ ~ ~ ( '1-1 4-R"7i I ' ( h;. Z~,..--------- /Ahj.~~ ~ " - .- .1Z. fi'. 70% . 30 2!. 70% il,s the reportmg and mootsriog of the reduc~on (In percentage) afthe findings sl audit 1~law· ups performed in the quarter The bmng lor ca"eclive aclian iml>ementatian IS normally pravided by I"", Audits /f~law-ups ""I always snly take place after agreed implemem.mOll dates af correcli.e aclron 11 will ell/rer be 'Not ApplK:ab ..' to Management ~ an aud~ ar 1~law·up hasn'l taken place at the bme 01 reporting or there wi! be • percentage change I status qua if sn aud~ has taken place and there has been impravement I no change respectively., the srtua~on sonce the last audit -- 1i/4/1! Date: 1112 S081P FInance Directorate 13Apr11 FINAL Page 6