3 KEY STEPS TO REDUCE RISK IN THE DATA CENTER The importance of availability simply cannot be overstated. System availability —or lack of it—is one of the biggest risks any data center or business faces. Without systems up and running every minute of every day, a business can quickly be brought to its knees. And even seconds of downtime cost money. Unfortunately, the increase in data center complexity is also increasing the risk. IT experts must manage hundreds of heterogeneous devices using multiple vendor-specific tools, and they may need to repeatedly walk in and out of the data center in order to manually connect to each device and resolve each incident. The struggle to manage devices is often compounded by the fact that they are in multiple locations, such as branch offices and remote disaster recovery sites, where there is no on-site expertise. It all adds up to a costly, time-consuming process that can thwart system availability. So how do you reduce risk in the data center? There are three key steps you can take: • Increase the efficiency of device management across all locations • Effectively support your business continuity strategy • Proactively manage devices and capacity 1. EFFICIENCY INCREASE DATA CENTER TO IMPROVE AVAILABILITY One of the best ways to improve availability is to use centralized remote device management. Centralized management does away with the need to use multiple administrative tools as it lets you efficiently access and monitor data center assets regardless of the device type, vendor or location. Centralized management also promotes process consistency as you can eliminate both location-based and tool-specific process variations and ensure the consistent use of bestpractice processes. This, in turn, will increase staff efficiency and coordination and aid efforts to implement the lights-out data center model. There are hardware and complementary software solutions that enable centralized remote management. With hardware appliances that provide digital KVM, serial console or service processor management—or all of these in a single user interface—IT staff can easily manage local and remote devices across vendors and operating systems. Software that provides a single management console complements the hardware solution. It can help you further simplify and streamline operations by delivering a “single pane of glass” to manage devices, automating the process of finding and connecting to each one. No matter what type of remote management solution you choose, it’s important that it delivers comprehensive access and monitoring of all physical and virtual assets including all types of servers, routers, switches, telecommunications equipment and power devices. It is this holistic view and access to devices that enables you to manage with optimal efficiency. RISK MANAGEMENT CHECKLIST How many of these functions to reduce risk can you perform? Efficiently locate, access and monitor devices in multiple sites Diagnose and remedy problems remotely Start a failover process remotely Engage in a controlled, orderly shutdown of equipment Receive real-time alerts when power capacity thresholds are about to be exceeded or critical situations in networking infrastructure arise Know which rack has the required amount of power to handle new equipment Understand the effects of change on capacity 3 KEY STEPS TO REDUCE RISK IN THE DATA CENTER 2. REDUCE RISK BY ENSURING BUSINESS CONTINUITY When it comes to reducing risk, availability and business continuity go hand in hand. IT organizations seek to reduce risk with business continuity strategies that strive to enable the fastest recovery possible when there are disruptions. When it comes to disaster recovery, the ability to access devices remotely is crucial. Typically, a disaster recovery site is located miles away from the main data center and the experts needed to initiate recovery. When a failover is required, it can take far too much time to move people to the recovery site. With remote access, physically moving people is not necessary: Your staff can start and drive the failover remotely, quickly and easily finding, accessing and managing assets for faster recovery and shorter mean-time-to-repair (MTTR). Equally important is the ability to support an orderly shutdown so as to minimize damage to equipment in an emergency. Using tools that allow you to define the assets that must be powered off and the order for turning them off, you can avoid damage that could lead to even longer business disruption. 3. MANAGE PROACTIVELY YOUR DEVICES AND CAPACITY Undoubtedly, the best way to increase availability and ensure business continuity is to avoid problems in the first place. With the ability to proactively monitor data about device operating status and resource consumption, you can quickly recognize potential power overloads before they happen. This requires advanced tools that continuously monitor devices down to the node level as they can automatically send updates about the real-time power status of any device as well as issue alerts when user-defined thresholds by zone, rack, PDU, outlet or node are near or problems are detected. You can also use actual power consumption data to make better decisions about the effects of adding, changing, moving or decommissioning devices. Centralized management can provide comprehensive reporting that lets you compare historical power consumption data with the available capacity of a rack. This promotes real-world capacity management, helping you avoid making changes that jeopardize capacity limits or result in overprovisioning that wastes resources. Efficient device management. Effective business continuity. Proactive capacity management. By implementing solutions that support these three key objectives, you can improve availability, reduce risk and consistently deliver the level of service your business demands. Emerson Network Power works closely with its customers and partners to deliver revolutionary solutions that help to cut risk, increase availability, enhance operational efficiency and achieve new levels of agility to support business growth and transformation. Emerson Network Power provides secure remote management of enterprise network and data center assets regardless of their location, state of health or brand. From data center to control room to desktops, trust Emerson’s world class solutions to reduce risk, establish security and business continuity, protect against Intellectual Property theft and decrease downtime across the entire enterprise. 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