Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
Section A: General Information
1. What is your employment classification?
Employment Classficiation
(N=116)
5.2%
EPA (Exempt from the
Personnel Act)
32.2%
SPA (Subject to the
Personnel Act)
62.6%
Unsure / Don't know
2. Please select the division in which you work.
Employee's Work Division
(N=111)
Academic Affairs
38.7%
Chancellor's Office
2.7%
Facilities Management
15.3%
Finance and Administration
18.0%
Student Affairs
6.3%
Unsure / Don't know
3.6%
Other (Please Specify Below)
15.3%
0%
20%
40%
60%
Percentage of responses
Prepared by Institutional Assessment and Research
August 2012
80%
100%
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
3. How many years have you been employed at WSSU?
Number of Years Employed at WSSU
(N=116)
6.0% 1.7%
13.8%
0-6
7 - 12
55.2%
23.3%
13 - 18
19 - 24
More than 24
4. Do you currently hold a supervisory position?
Percentage of responses
Do you currently hold a supervisory position?
(N=116)
100%
80%
66.4%
60%
40%
30.2%
20%
3.4%
0%
Yes
No
Responses
Unsure / Don't Know
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
5. Do you currently hold a management position?
Percentage of responses
Do you currently hold a management position?
(N=116)
100%
80%
60%
48.3%
43.1%
40%
20%
8.6%
0%
Yes
No
Unsure / Don't know
Responses
Section B: Work Climate
Questions
1. The number of full-time employees
in my work unit is adequate to get the
job done.
2. My department makes it easy for
people from diverse backgrounds to fit
in and be accepted.
3. My department administration would
be unlikely to intervene if
discriminatory behavior occurred.
4. In general, the WSSU campus is free
of intimidation, harassment, and
discrimination.
5. I have read, heard and/or seen
insensitive or disparaging comments or
materials in the workplace that were
offensive to me.
6. I know what resources are available
to me at WSSU if I need to discuss an
issue of discrimination or harassment.
Count
Don't
know
Strongly
Disagree
Disagree
Agree
Strongly
Agree
116
1.7%
19.0%
30.2%
34.5%
14.7%
115
4.3%
6.1%
13.0%
51.3%
25.2%
114
13.2%
21.9%
40.4%
12.3%
12.3%
116
6.9%
13.8%
32.8%
34.5%
12.1%
115
3.5%
21.7%
42.6%
20.9%
11.3%
114
7.0%
3.5%
14.9%
61.4%
13.2%
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
In general, working relationships are satisfactory between:
Count
Don't
know
7. Staff and Faculty.
115
7.8%
4.3%
8. Staff and Students.
115
7.8%
115
Questions
9. Staff in my work unit and the
supervisor.
10. Staff at Winston-Salem State
University as a whole and the upper
administration in the university.
11. Members of my work unit and
members of other staff units.
12. Overall, I am satisfied with the
organizational structure of my unit.
Strongly
Disagree
Disagree
Agree
Strongly
Agree
12.2%
65.2%
10.4%
0.9%
6.1%
66.1%
19.1%
0.0%
8.7%
8.7%
60.9%
21.7%
114
8.8%
9.6%
24.6%
50.0%
7.0%
115
1.7%
2.6%
14.8%
64.3%
16.5%
115
0.9%
8.7%
22.6%
54.8%
13.0%
Section C: Resources
In order to support my work unit, the university provides adequate…
Count
Don't
know
Agree
Strongly
Agree
1. Staff
115
0.9%
8.7%
40.0%
40.9%
9.6%
2. Supervisors
112
0.9%
5.4%
19.6%
59.8%
14.3%
3. Supplies
116
1.7%
3.4%
22.4%
64.7%
7.8%
4. Equipment
116
0.9%
5.2%
20.7%
64.7%
8.6%
5. Computer resources
115
0.9%
4.3%
14.8%
68.7%
11.3%
6. Physical facilities
112
1.8%
4.5%
22.3%
63.4%
8.0%
115
5.2%
33.9%
29.6%
26.1%
5.2%
115
3.5%
43.5%
33.0%
15.7%
4.3%
115
18.3%
12.2%
33.0%
31.3%
5.2%
Questions
8. Salaries to attract capable staff to
my work unit.
9. Salaries to retain capable staff to
my work unit.
10. Overall, the university applies
funding resources consistent with the
institutional priorities.
Strongly
Disagree
Disagree
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
Section D: Business Processes
Agree
Strongly
Agree
31.3%
43.5%
0.9%
15.5%
22.4%
43.1%
5.2%
13.0%
20.0%
29.6%
29.6%
7.8%
114
36.8%
16.7%
15.8%
28.1%
2.6%
113
34.5%
14.2%
10.6%
37.2%
3.5%
Count
Don't
know
Agree
Strongly
Agree
1. I believe that the physical
environment at WSSU contributes to an
atmosphere for effective learning by
students.
114
6.1%
2.6%
6.1%
77.2%
7.9%
2. WSSU provides a safe environment
(sound building structures, adequate
sidewalks, adequate lighting) for all
members of the campus community.
115
0.9%
2.6%
13.9%
71.3%
11.3%
115
6.1%
1.7%
22.6%
62.6%
7.0%
114
10.5%
3.5%
18.4%
61.4%
6.1%
114
14.0%
2.6%
13.2%
63.2%
7.0%
Questions
1. Hiring practices at the university are
fair.
2. Annual evaluation procedures are
fair and equitable in my unit.
3. My unit uses the results of annual
evaluations for guidance in improving
staff performance.
4. Termination procedures at the
university are fair.
5. Grievance procedures are adequate
and contain appropriate safeguards for
the protection of personal and civil
rights.
Count
Don't
know
Strongly
Disagree
Disagree
115
10.4%
13.9%
116
13.8%
115
Section E: Physical Environment
Questions
3. WSSU provides a secure
environment for all members of the
community.
4. The university provides sufficient
space conducive to informal cultural
and intellectual exchanges.
5. The campus has a variety of spaces
to encourage student learning.
Strongly
Disagree
Disagree
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
Section F: Development and Support
Questions
1. My supervisor values employees
who strive to be more effective
professionals.
2.My attempts to become a more
effective professional are supported by
my supervisor.
Count
Don't
know
Strongly
Disagree
Disagree
114
6.1%
7.9%
113
4.4%
7.1%
Agree
Strongly
Agree
6.1%
50.9%
28.9%
7.1%
51.3%
30.1%
(3)
Almost
Always
(4)
To what extent do you feel that the WSSU culture emphasizes
quality work from the following groups?
Almost
Don't
Count
Never
(2)
know
(1)
Questions
3. Administrators
116
11.2%
10.3%
22.4%
37.9%
18.1%
4. Faculty
115
18.3%
3.5%
22.6%
40.0%
15.7%
5. Support staff
114
8.8%
7.0%
26.3%
37.7%
20.2%
6. Students
113
19.5%
2.7%
18.6%
40.7%
18.6%
Questions
To what extent do you feel that the WSSU provides the opportunities
for development in the form of . . .
Almost
Don't
Count
Never
(2)
(3)
know
(1)
Almost
Always
(4)
7. Staff development workshops.
116
6.0%
13.8%
27.6%
41.4%
11.2%
8. Attendance at professional meetings.
116
6.0%
17.2%
29.3%
33.6%
13.8%
9. In-Service training.
112
4.5%
13.4%
33.0%
41.1%
8.0%
Count
Don't
know
Agree
Strongly
Agree
116
3.5%
47.4%
6.9%
Question
10. Overall, I am satisfied with
opportunities for development provided
by WSSU.
Strongly
Disagree
Disagree
7.8%
34.5%
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
Section G: Branding
Questions
1. To what extent do you think WSSU
has a distinctive brand of leadership
and service that are evident in most
learning experiences and activities
sponsored by the university?
Count
Don't
know
Very
Little
Some
Quite
a Bit
Very
Much
113
10.6%
15.0%
44.2%
23.9%
6.2%
Section H: Inclusive Governance, Leadership and Engagement
In your opinion, how well does your immediate supervisor do each of the following:
Questions
1. Listen to staff in your work unit.
2. Give a straight answer when asked a
reasonable question.
3. Use ideas from staff in his/her
decision-making.
Count
Don't
know
Poor
Fair
Good
Excellent
115
0.0%
15.7%
17.4%
38.3%
28.7%
115
1.7%
16.5%
20.0%
27.8%
33.9%
115
5.2%
16.5%
17.4%
33.0%
27.8%
In your opinion, how well does the upper administration at WSSU
(e.g., chancellor, provost, vice chancellors, vice provosts) do each of the following:
Don't
Questions
Count
Poor
Fair
Good Excellent
know
4. Listen to ideas from staff.
5. Give a straight answer when asked a
reasonable question.
6. Establish clear priorities for the
university.
7. Make decisions transparent to the
university community.
8. Provide opportunities for faculty,
staff and/or students to be involved in
the decision making process.
9.Overall, how well does WSSU upper
administration do in the areas of
transparency of decision making,
communications between all levels of
decision making, and providing
opportunities for all to be represented
in decision making?
115
16.5%
19.1%
27.8%
28.7%
7.8%
114
12.3%
16.7%
27.2%
32.5%
11.4%
114
7.0%
9.6%
24.6%
41.2%
17.5%
113
10.6%
19.5%
32.7%
30.1%
7.1%
113
11.5%
29.2%
32.7%
21.2%
5.3%
112
8.9%
25.9%
33.0%
27.7%
4.5%
Prepared by Institutional Assessment and Research
August 2012
Spring 2012 WSSU Staff and Academic Administrator Survey
(N=116)
Section I: Community Service
How many WSSU-related activities have you participated in the last year?
Questions
1. Academic (e.g. lectures, symposia,
convocation, etc.)
2. Cultural (e.g, Diggs Gallery,
concerts, plays, etc.)
3. Athletic (e.g., track meets, football
games, intramural games, etc.)
4. Governance (e.g., Staff Senate,
Academic Standards and Curriculum
Committee, Faculty Senate, etc.)
Count
0
1-2
3 or more
110
10.0%
30.0%
60.0%
109
8.3%
43.1%
48.6%
111
21.6%
15.3%
63.1%
113
28.3%
34.5%
37.2%
Section J: Customer Service
1. In your opinion, which one area or office consistently provides superior customer service?
Areas
Human Resource
IT
Facilities
Library
Note: Data is only reported for the units that received 5 or more responses.
Count
8
6
6
5
2. In your opinion, which one area or office needs to improve their customer service?
Areas
Count
Financial Aid
Human Resources
Note: Data is only reported for the units that received 5 or more responses.
Prepared by Institutional Assessment and Research
August 2012
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