1 Course: Promotion Management (MKT 604-10) Crummer Graduate School of Business Spring, 2011 Schedule: Mondays, 6:30 pm– 9:30 pm Crummer Hall, Room 108 Instructor: Jerry Juska, Ph.D. 407-350-7119 jjuska@rollins.edu Required Textbooks: Advertising and Promotion: An Integrated Marketing Communication Perspective, 9 Edition, 2012, Belch & Belch (ISBN-13 9780073404868) th Digital Media Management: Planning, Creating, Distributing, and Evaluating Content, 1 Edition, Jerry Juska, 2011, (pre-publication copy provided by instructor). st Social Media Analytics: Effective Tools for Building, Interpreting, and Using Metrics, 1 Edition, 2011, Marshall Sponder (ISBN-13 9780071768290) st Blackboard Access: Course content, website links, supplemental materials, and announcements will be posted in the appropriate place on Blackboard. Please use this resource for the submission of assignments and participation in the course discussion blog. This is the official location for all information and activities for Promotion Management. Course Website: An external website (www.yola.com) has been created for the exclusive use of Rollins MBA students enrolled in Promotion Management. Access to this site is achieved by logging into the website URL as (jjuska@rollins.edu) with the password (crummer). The primary purpose of this website is to display the digital portfolios created by each participant and to facilitate the collaborative assessment and improvement of content. It is NOT accessible to the public and should only be used for this course; however, you are permitted and encouraged to visually share your assignments with family, friends, and employers. The website is designed to be part of your experiential learning process. Team Project: 2 The class will be divided into three teams for the final project. A determination of team assignments will be made on September 26, 2011. The project must involve the application of digital media and promotional strategies for a pre-approved company, nonprofit organization, or entrepreneurial venture. Each team will be required to prepare an Integrated Marketing Communication Plan, which includes a written document, original digital elements, and 30-minute presentation for the final class on December 12, 2011. Google+ will be used as a collaborative method among teams for sharing information, making decisions, and preparing the Integrated Marketing Communication Plan. Please include the instructor in your circle, but use your Rollins email for all communications. Academic Integrity: All participants in the course are required to follow the rules and regulations as outlined in the MBA Student Code of Academic Honesty. Please refer to this document for all details, descriptions, and clarifications. The use of a source verification website, such as turnitin.com will be used, as needed, by the instructor to monitor the accuracy of information in written documents and presentation. Class Session Structure: The first half of the class will be based on the information from the assigned textbook chapters, followed by a short break. The second half will be dedicated to an exploration of digital media and its strategic applications for promoting brands. This will include demonstrations, online engagements, and experiential learning through the creation, distribution, and analysis of individualized digital content. In some instances, such as guest speakers or special presentations, the order of the content will be changed. Grading Policies: The following categories will comprise the evaluation of performance in this course: Digital Portfolio Website Social Media Mobile Ads Digital Publication Metrics 5.0% 5.0% 5.0% 5.0% 5.0% 25.0% Team Project IMC Plan Presentation 25.0% 15.0% 40.0% Course Blog: 10.0% Final Examination: 25.0% TOTAL: 100.0% 3 The following grading scale will be used in this course: A+: 97% to 100% A : 93% to 95% A-: 90% to 92% B+: 88% to 89% B: 83% to 87% B-: 80% to 82% C+: 78% to 79% C: 73% to 77% C-: 70% to72% F: Below 70% Important: Any late assignment will automatically lose one full grade point. It is required that each digital portfolio assignment be posted to both Blackboard, as well as in the class website at yola.com. Weekly blog entries with links to articles or research information are recommended to insure a high grade for this activity. Team project grades will involve a combination of self-assessment and peer evaluations along with the project grade. Rubrics, instructions, and expectations will be posted on Blackboard. ADA Compliance Rollins College is committed to equal access and does not discriminate unlawfully against persons with disabilities in its policies, procedures, programs or employment processes. The College recognizes its obligations under the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 to provide an environment that does not discriminate against persons with disabilities. Ancillary Topics Three important management issues will be interwoven into the content of this course: global, ethical, and leadership applications. In addition, another group of characteristics relevant to marketing management will also be included in the course: technology, innovation, brand value, performance measurements, and market responsiveness. Course Objectives 1. Gain an understanding of Integrated Marketing Communication as a viable management strategy to support marketing plans, programs, and activities. 2. Experience the process of creating, distributing, and measuring the overall effectiveness of digital media and marketing technology. 3. Develop an expanded perspective of Promotional Management based on the impact of global, ethical, and leadership issues. Office Hours Appointments only. Class members are asked to request a time slot in advance by sending an email to: JJuska@Rollins.edu. Time with the instructor can be scheduled Immediately before class, or at a mutually agreeable day and hour, on the campus. Meetings can also be arranged online using Skype, or through other digital platforms. Reading & Assignments: # DATE 1 Sept. 12 DIGITAL TOPICS New Media 4 TEXTBOOKS AND ASSIGNMENTS Chapter 1: Integrated Marketing Communications Chapter 2: IMC in the Marketing Process 2 Sept. 19 Websites Chapter 3: Organizing for Advertising and Promotion Chapter 7: Establishing Objectives and Budgeting (SMA) Chapters 1& 2 3 Sept. 26 Search Marketing Chapter 8: Create Strategy: Planning and Development Chapter 9: Creative Strategy: Implementation and Evaluation (SMA) Chapters 3 & 4 4 Oct. 3 Social Media Chapter 10: Media Planning and Strategy Chapter 11: Evaluation of Broadcast Media (SMA) Chapters 5 & 6 5 Oct. 10 Mobile Advertising Chapter 12: Evaluation of Print Media Chapter 13: Support Media 6 Oct. 17 Internet Television Chapter 14: Direct Marketing DIGITAL PORTFOLIOS Chapter 16: Sales Promotion Chapter 17: Public Relations, Publicity and Corporate Advertising 5 7 Nov. 7 Media Metrics Chapter 18: Measuring the Effectiveness of Promotional Programs (SMA) Chapters 7 & 8 8 Nov. 14 Electronic Publishing Chapter 19: International Advertising and Promotion (SMA) Chapter 9 & 10 9 Nov. 21 Interactive Displays (SMA) Chapters 11 & 12 Preliminary Team Project Summary 10 Nov. 28 Digital Media Management Chapter 20: Regulation of Advertising and Promotion Chapter 21: Evaluating the Social, Ethical Aspects 11 Dec. 5 FINAL EXAMINATION Instructions to be provided prior to exam 12 Dec. 12 TERM PROJECT PRESENTATIONS Group 1: Group 2: Group 3: 30 minutes for each presentation with an additional 15 minutes for Q&A session Dr. Jerry Juska (August 12, 2011)