HuilTIl IT T? T? n (5)' Barry Render Charles Harwood Professor of Management Science Graduate School of Business, Rollins College Ralph l o St'ajr, J L Professor of Information and Management Sciences Florida State University Michael E.-Hanna Professor of Decision Sciences University of Houston—Clear Lake Prentice Pearson Education International 2 I 1.1 1.2 1.3 1.4 1.5 1.6 1.7 Introduction to Quantitative Analysis 21 Introduction 22 What Is Quantitative Analysis? 22, The Quantitative Analysis Approach 23 Defining the Problem 23 Developing a Model 23 Acquiring Input Data 24 Developing a Solution 25 Testing the Solution 25 Analyzing the Results and Sensitivity Analysis 25 Implementing the Results 27 The Quantitative Analysis Approach and Modeling in the Real World 27 How to Develop a Quantitative Analysis Model 27 The Advantages of Mathematical Modeling 29 Mathematical Models Categorized by Risk 29 The Role of Computers and Spreadsheet Models in the Quantitative Analysis Approach 29 Possible Problems in the Quantitative Analysis Approach 32 Defining the Problem 32 - Developing a Model 34 Acquiring Input Data 35 Developing a Solution 35 Testing the Solution 36 Analyzing the Results 36 Implementation—Not Just the Final Step 37 Lack of Commitment and Resistance to Change 37 Lack of Commitment by Quantitative Analysts 37 Summary 38 Glossary 38 Key Equations 38 Self-Test 38 Discussion Questions and Problems 39 Case Study: Food and Beverages at Southwestern University Football Games 40 Bibliography 41 Probability Concepts and Applications 43 2.1 Introduction 44 2.2 •-• Fundamental Concepts 44 Types of Probability 45 2.3 Mutually Exclusive and Collectively Exhaustive Events 46 Adding Mutually Exclusive Events 48 Law of Addition for Events That Are Not Mutually Exclusive 48 2.4 Statistically Independent Events 49 2.5 Statistically Dependent Events 50 2.6 Revising Probabilities with Bayes' Theorem 52 General Form of Bayes' Theorem 54 2.7 Further Probability Revisions 54 2.8 Random Variables 56 2.9 Probability Distributions 57 Probability Distribution of a Discrete Random Variable 57 s* Expected Value of a Discrete Probability Distribution 58 Variance of a Discrete Probability Distribution 59 Probability Distribution of a Continuous Random Variable 60 2.10 The Binomial Distribution 61 Solving Problems with the Binomial Formula 62 Solving Problems with Binomial Tables 62 2.11 The Normal Distribution 64 Area Under the Normal Curve 64 Using the Standard Normal Table 66 Haynes Construction Company Example 69 2.12 The F Distribution 71 2.13 The Exponential Distribution 72 2.14 The Poisson Distribution 73 Summary 74 Glossary 74 Key Equations 75 Solved Problems 75 Self-Test 79 Discussion Questions and Problems 80 Internet Homework Problems 84 Case Study: WTVX 85 Bibliography 85 Contents Appendix 2.1 Appendix 2.2 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Derivation of Bayes' Theorem 85 Basic Statistics Using Excel 86 4.4 Decision Analysis 89 Introduction 90 The Six Steps in Decision Making 90 Types of Decision-Making '' • Environments 92 Decision Making Under Uncertainty 93 4.5 Maximax 93 Maximin 94 Criterion of Realism (Hurwicz Criterion) 94 Equally Likely (Laplace) 96 Minimax Regret 96 Decision Making Under Risk 97 Expected Monetary Value 97 Expected Value of Perfect Information 98 Expected Opportunity Loss 99 Sensitivity Analysis 100 Using Excel QM to Solve Decision Theory Problems 101 Decision Trees 103 Sensitivity Analysis 108 How Probability Values Are Estimated by Bayesian Analysis 109 Calculating Revised Probabilities 109 Potential Problem in Using Survey Results 111 Utility Theory 112 Measuring Utility and Constructing a Utility Curve 112 Utility as a Decision-Making Criterion 115 Summary 118 Glossary 118 Key Equations 119 Solved Problems 119 Self-Test 124 Discussion Questions and Problems 125 Internet Homework Problems 131 Case Study: Starting Right Corporation 131 Case Study: Blake Electronics 132 Internet Case Studies 134 Bibliography 134 Appendix 3.1 Appendix 3.2 Appendix 3.3 4.1 4.2 4.3 Decision Models with QMfor Windows 134 Decision Trees with QM for Windows 135 Using Excel for Bayes' Theorem 135 Regression Models 137 Introduction 138 Scatter Diagrams 138 Simple Linear Regression 139 4.6 4.7 4.8 4.9 4.10 4.11 4.12 Appendix 4.1 Appendix 4.2 Appendix 4.3 CHAPTER s 5.1 5.2 5.3 5.4 5.5 Measuring the Fit of the Regression Model 141 Coefficient of Determination 143 Correlation Coefficient 143 Using Computer Software for Regression 144 Assumptions of the Regression Model 146 Estimating the Variance 147 Testing the Model for Significance 148 Triple A Construction Example 149 The Analysis of Variance (ANOVA) Table 150 Triple A Construction ANOVA Example 151 Multiple Regression Analysis 151 Evaluating the Multiple Regression Model 152 Jenny Wilson Realty Example 153 Binary or Dummy Variables 154 Model Building 155 Nonlinear Regression 156 Cautions and Pitfalls in Regression Analysis 159 Summary 160 Glossary 160 Key Equations 160 Solved Problems 161 Self-Test 163 Discussion Questions and Problems 164 Case Study: North-South Airline 168 'Bibliography 169 Formulas for Regression Calculations 169 Regression Models Using QM for Windows 170 Accessing Regression Analysis in Excel 2007 172 Forecasting 177 Introduction 178 Types of Forecasts 178 Time-Series Models 178 Causal Models 179 Qualitative Models 179 Scatter Diagrams and Time Series 180 Measures of Forecast Accuracy 182 Time-Series Forecasting Models 184 Decomposition of a Time Series 184 Moving Averages 185 Exponential Smoothing 188 Trend Projections 192 Seasonal Variations 194 Seasonal Variations with Trend 197 Contents 5.6 5.7 Appendix 5.1 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 The Decomposition Method of Forecasting with Trend and Seasonal Components 199 Using Regression with Trend and Seasonal Components 201 Monitoring and Controlling Forecasts 204 Adaptive Smoothing 205 Using the Computer to Forecast 206 Summary 206 Glossary 207 Key Equations 207 Solved Problems 208 Self-Test 210 Discussion Questions and Problems 211 Internet Homework Problems 214 Case Study: Forecasting Attendance at SWU Football Games 214 Internet Case Study 215 Bibliography 215 6.9 Forecasting with QMfor Windows 215 6.12 6.13 Inventory Control Models 219 Introduction 220 Importance of Inventory Control 221 Decoupling Function 221 Storing Resources 221 Irregular Supply and Demand 221 Quantity Discounts 221 Avoiding Stockouts and Shortages 222 Inventory Decisions 222 Economic Order Quantity: Determining How Much to Order 223 Inventory Costs in the EOQ Situation 225 Finding the EOQ 226 Sumco Pump Company Example 227 Purchase Cost of Inventory Items 228 Sensitivity Analysis with the EOQ Model 229 Reorder Point: Determining When to Order 230 EOQ Without the Instantaneous Receipt Assumption 231 • Annual Carrying Cost for Production Run Model 232 Annual Setup Cost or Annual Ordering l Cost 232 ' Determining the Optimal Production Quantity 233 * Brown Manufacturing Example 233 Quantity Discount Models 236 Brass Department Store Example 237 Use of Safety Stock 240 ROP with Known Stockout Costs 241 Safety Stock with Unknown Stockout Costs 244 6.10 6.11 Appendix 6.1 7.1 7.2 7.3 7.4 7.5 7.6 7.7 Single-Period Inventory Models 246 Marginal Analysis with Discrete Distributions 247 Cafe du Donut Example 248 Marginal Analysis with the Normal Distribution 249 Newspaper Example 249 ABC Analysis 251 Dependent Demand: The Case for Material Requirements Planning 252 Material Structure Tree 252 Gross and Net Material Requirements Plan 253 Two or More End Products 255 Just-in-Time Inventory Control 257 Enterprise Resource Planning 258 Summary 259 Glossary 259 Key Equations 260 Solved Problems 261 Self-Test 263 Discussion Questions and Problems 264 Internet Homework Problems 270 Case Study: Martin-Pullin Bicycle Corporation 271 Internet Case Studies 271 Bibliography 271 Inventory Control with QM for Windows 272 Linear Programming Models: Graphical and Computer Methods 275 Introduction 276 Requirements of a Linear Programming Problem 276 Basic Assumptions of LP 277 Formulating LP Problems 278 Flair Furniture Company 278 Graphical Solution to an LP Problem 280 Graphical Representation of Constraints 280 Isoprofit Line Solution Method 285 Corner Point Solution Method 288 Solving Flair Furniture's LP Problem Using QMfor Windows and Excel 290 Using QMfor Windows 290 Using ExcePs Solver Command to Solve LP Problems 291 Solving Minimization Problems 296 Holiday Meal Turkey Ranch 296 Four Special Cases in LP 299 No Feasible Solution 299 Unboundedness 301 Redundancy 302 Alternate Optimal Solutions 302 10 Contents 7.8 Sensitivity Analysis 304 High Note Sound Company 304 r Changes in the Objective Function Coefficient 305 QM for Windows and Changes in Objective Function Coefficients 306 Excel Solver and Changes in Objective Function Coefficients 307 Changes in the Technological Coefficients 308 Changes in the Resources or Right-HandSide Values 309 QM for Windows and Changes in RightHand-Side Values 310 Excel Solver and Changes in Right-HandSide Values 310 Summary 312 Glossary 312 Solved Problems 313 Self-Test 317 Discussion Questions and Problems 318 Internet Homework Problems 326 Case Study: Mexicana Wire Works 326 Internet Case Study 327 Bibliography 327 Appendix 7.1 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Installing the Solver Add-in in Excel 2007 328 Linear Programming Modeling Applications with Computer Analyses in Excel and QM for Windows 331 Introduction 332 Marketing Applications 332 Media Selection 332 Marketing Research 334 Manufacturing Applications 336 Production Mix 336 Production Scheduling 337 Employee Scheduling Applications 341 Assignment Problems 341 Labor Planning 343 Financial Applications 345 Portfolio Selection 345 Transportation Applications 346 Shipping Problem 346 Truck Loading Problem 349 Transshipment Applications 351 Distribution Centers 351 Ingredient Blending Applications 353 Diet Problems 353 Ingredient Mix and Blending Problems 354 Summary 357 Self-Test 358 Problems 358 Internet Homework Problems 366 Case Study: Red Brand Canners 366 Case Study: Chase Manhattan Bank 368 Bibliography 369 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 9.9 9.10 9.11 9.12 Linear Programming: The Simplex Method 371 Introduction 372 How to Set Up the Initial Simplex Solution 372 Converting the Constraints to Equations 373 Finding an Initial Solution Algebraically 373 The First Simplex Tableau 374 Simplex Solution Procedures 378 The Second Simplex Tableau 379 Interpreting the Second Tableau 382 Developing the Third Tableau 383 Review of Procedures for Solving LP Maximization Problems 386 Surplus and Artificial Variables 386 Surplus Variables 387 Artificial Variables 387 Surplus and Artificial Variables in the Objective Function 388 Solving Minimization Problems 388 The Muddy River Chemical Company Example 388 Graphical Analysis 389 Converting the Constraints and Objective Function 390 Rules of the Simplex Method for Minimization Problems 391 First Simplex Tableau for the Muddy River Chemical Corporation Problem 391 Developing a Second Tableau 393 Developing a Third Tableau 394 Fourth Tableau for the Muddy River Chemical Corporation Problem 396 Review of Procedures for Solving LP Minimization Problems 397 Special Cases 398 Infeasibility 398 Unbounded Solutions 398 Degeneracy 399 More Than One Optimal Solution 400 Sensitivity Analysis with the Simplex Tableau 400 High Note Sound Company Revisited 400 Changes inthe Objective Function Coefficients 401 Changes in Resources or RHS Values 403 Sensitivity Analysis by Computer 405 The Dual 406 Dual Formulation Procedures 408 Solving the Dual of the High Note Sound Company Problem 408 Contents 9.13 1© 10.1 10.2 10.3 10.4 10.5 10.6 10.7 10.8 10.9 10.10 10.11 10.12 10.13 10.14 10.15 Summary 466 Glossary 466 Key Equations 467 Solved Problems 467 Self-Test 474 Discussion Questions and Problems 474 Internet Homework Problems 483 Case Study: Andrew-Carter, Inc. 484 Case Study: Old Oregon Wood Store 485 Internet Case Studies 486 Bibliography 486 Karmarkar's Algorithm 410 Summary 410 Glossary 410 Key Equation 411 Solved Problems 411 Self-Test 418 Discussion Questions and Problems 419 Internet Homework Problems 427 Bibliography 427 Transportation and Assignment Models 429 Introduction 430 Transportation Model 430 Assignment Model 430 Special-Purpose Algorithms 430 Setting Up a Transportation Problem 431 Developing an Initial Solution: Northwest Corner Rule 432 Stepping-Stone Method: Finding a Least-Cost Solution 434 Testing the Solution for Possible Improvement 435 Obtaining an Improved Solution 438 MODI Method 443 How to Use the MODI Approach 443 Solving the Executive Furniture Corporation Problem with MODI 444 Vogel's Approximation Method: Another Way to Find an Initial Solution 446 Unbalanced Transportation Problems 449 Demand Less Than Supply 449 Demand Greater Than Supply 449 Degeneracy in Transportation Problems 451 Degeneracy in an Initial Solution 451 Degeneracy During Later Solution Stages 452 More Than One Optimal Solution 453 Maximization Transportation Problems 453 Unacceptable.or Prohibited Routes 453 Facility Location Analysis 454 Locating a New Factory for Hardgrave Machine Company 454 Assignment Model Approach 457 The Hungarian Method (Flood's Technique) 458 Making the Final Assignment 462 Unbalanced Assignment Problems 464 Maximization Assignment Problems 464 11 Appendix 10.1 Appendix 10.2 H 11.1 11.2 Using QM for Windows 486 Comparison of Simplex Algorithm and Transportation Algorithm 488 Integer Programming, Goal Programming, and Nonlinear Programming 489 Introduction 490.. Integer Programming 490 Harrison Electric Company Example of Integer Programming 491 Branch-and-Bound Method 492 Harrison Electric Company Revisited 493 Using Software to Solve the Harrison Integer Programming Problem 496 Mixed-Integer Programming Problem Example 498 11.3 Modeling with 0-1 (Binary) Variables 502 Capital Budgeting Example 502 Limiting the Number of Alternatives Selected 503 Dependent Selections 503 Fixed-Charge Problem Example 503 Financial Investment Example 505 11.4 Goal Programming 507 Example of Goal Programming: Harrison Electric Company Revisited 508 Extension to Equally Important Multiple Goals 509 Ranking Goals with Priority Levels 510 Solving Goal Programming Problems Graphically 511 Modified Simplex Method for Goal Programming 514 Goal Programming with Weighted Goals 516 11.5 Nonlinear Programming 518 Nonlinear Objective Function and Linear Constraints 518 Both Nonlinear Objective Function and Nonlinear Constraints 520 Linear Objective Function with Nonlinear Constraints 520 12 Contents Computational Procedures for Nonlinear Programming 521 Summary 522 Glossary 522 Solved Problems 523 Self-Test 525 Discussion Questions and Problems 526 Internet Homework Problems 531 Case Study: Schank Marketing Research 531 Case Study: Oakton River Bridge 531 Case Study: Puyallup Mall 532 Bibliography 533 Appendix 13.1 12 12.1 12.2 12.3 12.4 Appendix 12.1 Network Models 535 Introduction 536 Minimal-Spanning Tree Technique 536 Maximal-Flow Technique 539 Shortest-Route Technique 543 Summary 547 Glossary 547 Solved Problems 547 Self-Test 550 Discussion Questions and Problems 551 Internet Homework Problems 557 Case Study: Binder's Beverage 557 Case Study: Southwestern University Traffic Problems 558 Internet Case Study 559 Bibliography 559 4 14.1 14.2 14.3 Network Models with QM for Windows 559 14.4 3 13.1 13.2 13.3 13.4 13.5 Project Management 563 Introduction 564 PERT/CPM 564 General Foundry Example of PERT/CPM 565 Drawing the PERT/CPM Network 567 Activity Times 567 How to Find the Critical Path 569 Probability of Project Completion 574 What PERT Was Able to Provide 576 Sensitivity Analysis and Project Management 576 PERT/Cost 577 Planning and Scheduling Project Costs: Budgeting Process 578 Monitoring and Controlling Project Costs 581 . Project Crashing 583 General Foundary Example 584 Project Crashing with Linear Programming 585 Other Topics in Project Management 588 Subprojects 589 Milestones 589 Resource Leveling 589 Software 589 14.5 14.6 14.7 14.8 14.9 Summary 589 Glossary 590 Key Equations 590 Solved Problems 591 Self-Test 593 Discussion Questions and Problems 594 Internet Homework Problems 599 Case Study: Southwestern University Stadium Construction 599 Case Study: Family Planning Research Center of Nigeria 600 Internet Case Studies 602 Bibliography 602 Project Management with QM for Windows 602 Waiting Lines and Queuing Theory Models 605 Introduction 606 Waiting Line Costs 606 Three Rivers Shipping Company Example 607 Characteristics of a Queuing System 608 Arrival Characteristics 608 Waiting Line Characteristics 610 Service Facility Characteristics 610 Identifying Models Using Kendall Notation 612 Single-Channel Queuing Model with Poisson Arrivals and Exponential Service Times (M/M/l) 614 Assumptions of the Model 614 Queuing Equations 615 Arnold's Muffler Shop Case 616 Enhancing the Queuing Environment 620 Multichannel Queuing Model with Poisson Arrivals and Exponential Service Times (M/M/m) 620 Equations for the Multichannel Queuing "Model 621 Arnold's Muffler Shop Revisited 622 Constant Service Time Model (M/D/l) 624 Equations for the Constant Service Time Model 625 Garcia-Golding Recycling, Inc. 626 Finite Population Model (M/M/l with Finite Source) 627 Equations for the Finite Population Model 627 Department of Commerce Example 628 Some General Operating Characteristic Relationships 630 More Complex Queuing Models and the Use of Simulation 630 Summary 631 Glossary 631 Key Equations 632 Solved Problems 633 Self-Test 636 Discussion Questions and Contents Appendix 14.1 15 15.1 15.2 15.3 15.4 15.5 Problems 637 Internet Homework Problems 640 CaseStudy: New England Foundry 640 Case Study: Winter Park Hotel 642 Internet CaseStudy 642 Bibliography 642 Using QMfor Windows 643 Simulation Modeling 645 Introduction, 646 Advantages and Disadvantages of Simulation 646 Monte Carlo Simulation 648 Harry's Auto Tire Example 649 Using QM for Windows for Simulation 654 Simulation with Excel Spreadsheets 655 Simulation and Inventory Analysis 657 Simkin's Hardware Store 657 Analyzing Simkin's Inventory Costs 661 Simulation of a Queuing Problem 663 Port of New Orleans 663 16.4 Predicting Future Market Shares 694 16.5 Markov Analysis of Machine Operations 695 16.6 Equilibrium Conditions 695 16.7 Absorbing States and the Fundamental Matrix: Accounts Receivable Application 699 Summary 704 Glossary 704 Key Equations 704 Solved Problems 705 Self-Test 709 Discussion Questions and Problems 709 Internet Homework Problems 713 Case Study: Rentall Trucks 713 Internet Case Studies 714 Bibliography 714 Appendix 16.1 Appendix 16.2 Markov Analysis with QM for Windows 715 Markov Analysis with Excel 716 CHAPTER u Statistical Quality Control 719 Using Excel to Simulate the Port of New Orleans Queuing Problem 665 17.1 17.2 17.3 15.6 Fixed Time Increment and Next Event Increment Simulation Models 666 17.4 15.7 Simulation Model for a Maintenance Policy 666 Three Hills Power Company 667 Cost Analysis of the Simulation 671 17.5 Building an Excel Simulation Model for Three Hills Power Company 672 15.8 Two Other Types of Simulation Models 672 Operational Gaming 672 Systems Simulation 674 15.9 Verification and Validation 674 15.10 Role of Computers in Simulation 675 Summary 676 Glossary 676 Solved Problems 676 Self-Test 680 Discussion Questions and Problems 681 Internet Homework Problems 686 CaseStudy: Alabama Airlines 686 CaseStudy: Statewide Development Corporation 687 Internet Case Studies 688 Bibliography 688 Appendix 17.1 16.2 Values of e~^ for Use in the Poisson Distribution 747 F Distribution Values 748 Introduction 690 States and State Probabilities 690 Using POM-QM for Windows 750 Using Excel QM 754 Matrix of Transition Probabilities 693 Transition Probabilities for the Three Grocery Stores 693 Using QMfor Windows for SPC 738 Areas under the Standard Normal Curve 740 Binomial Probabilities 742 The Vector of State Probabilities for Three Grocery Stores Example 691 16.3 Introduction 720 Defining Quality and TQM 720 Statistical Process Control 721 Variability in the Process 721 Control Charts for Variables 723 The Central Limit Theorem 723 Setting x -Chart Limits 724 Setting Range Chart Limits 726 Conrol Charts for Attributes 728 p-Charts 728 c-Charts 731 Summary 732 Glossary 732 Key Equations 732 Solved Problems 733 Self-Test 735 Discussion Questions and Problems 735 Internet Homework Problems 737 Internet Case Study 737 Bibliography 738 739 Markov Analysis 689 16.1 13 APPENDIX cs Solutions to Selected Problems 755 Solutions to Self-Tests 759 14 Contents M3.3 1 Ml.l Ml.2 Ml.3 M1.4 Appendix Ml.l 2 M2.1 M2.2 M2.3 M2.4 M2.5 M3.1 M3.2 Analytic Hierarchy Process Ml-1 Introduction Ml-2 Multifactor Evaluation Process Ml -2 Analytic Hierarchy Process Ml -4 Judy Grim's Computer Decision Ml-4 Using Pairwise Comparisons Ml-5 Evaluations for Hardware Ml-7 Determining the Consistency Ratio Ml-7 Evaluations for the Other Factors Ml-9 Determining Factor Weights Ml-10 Overall Ranking Ml-10 Using the Computer to Solve Analytic Hierarchy Process Problems Ml-10 Comparison of Multif actor Evaluation and Analytic Hierarchy Processes Ml-11 Summary Ml-12 Glossary Ml-12 Key Equations Ml-12 Solved Problems Ml-12 Self-Test Ml-14 Discussion Questions and Problems Ml-14 Bibliography Ml-16 Using Excel for the Analytic Hierarchy Process Ml-16 Dynamic Programming M2-1 Introduction M2-2 Shortest-Route Problem Solved by Dynamic Programming M2-2 Dynamic Programming Terminology M2-6 Dynamic Programming Notation M2-8 „ Knapsack Problem M2-9 Types of Knapsack Problems M2-9 Roller's Air Transport Service Problem M2-9 Summary M2-16 Glossary M2-16 Key Equations M2-16 Solved Problems M2-17 Self-Test M2-19 Discussion Questions and Problems M2-20 Case Study: United Trucking M2-22 Internet Case Study M2-22 Bibliography M2-23 Decision Theory and the Normal Distribution M3-1 Introduction M3-2 Break-Even Analysis and the Normal Distribution M3-2 Barclay Brothers' New Product Decision M3-2 Probability Distribution of Demand M3-3 Appendix M3.1 Appendix M3.2 M4.1 M4.2 M4.3 M4.4 M4.5 M4.6 Appendix M4.1 M5.1 M5.2 M5.3 M5.4 Appendix M5.1 Using Expected Monetary Value to Make a Decision M3-5 Expected Value of Perfect Information and the Normal Distribution M3-6 Opportunity Loss Function M3-6 Expected Opportunity Loss M3-6 Summary M3-8 Glossary M3-8 Key Equations M3-8 Solved Problems M3-9 Self-Test M3-10 Discussion Questions and Problems M3-10 Bibliography M3-12 Derivation of the Break-Even Point M3-12 Unit Normal Loss Integral M3-13 Game Theory M4-1 Introduction M4-2 Language of Games M4-2 The Minimax Criterion M4-3 Gross and Net Material Requirements Plan M4-3 Pure Strategy Games M4-4 Mixed Strategy Games M4-5 Dominance M4-7 Summary M4-7 Glossary M4-8 Solved Problems M4-8 Self-Test M4-10 Discussion Questions and Problems M4-10 Bibliography M4-12 Game Theory with QMfor Windows M4-12 Mathematical Tools: Determinants and Matrices M5-1 Introduction M5-2 Matrices and Matrix Operations M5-2 Matrix Addition and Subtraction M5-2 Matrix Multiplication M5-3 Matrix Notation for Systems of Equations M5-6 Matrix Transpose M5-6 Determinants, Cofactors, andAdjoints M5-7 Determinants M5-7 Matrix of Cofactors and Adjoint M5-9 Finding the Inverse of a Matrix M5-10 Summary M5-12 Glossary M5-12 Key Equations M5-12 Self-Test M5-13 Discussion Questions and Problems M5-13 Bibliography M5-14 Using Excel for Matrix Calculations M5-15 Contents M6.1 M6.2 M6.3 M6.4 Calculus-Based Optimization M6-1 Introduction M6-2 Slope of a Straight Line M6-2 Slope of a Nonlinear Function M6-3 Some Common Derivatives M6-5 Second Derivatives M6-6 M6.5 Maximum and Minimum M6-6 M6.6 15 Applications M6-8 Economic Order Quantity M6-8 Total Revenue M6-9 Summary M6-10 Glossary M6-10 Key Equations M6-10 Solved Problem M6-11 Self-Test M6-11 Discussion Questions and Problems M6-12 Bibliography M6-12