Security Engineering Wallace Hopp Industrial Engineering Department McCormick School of Engineering A Flat World is an exciting but dangerous world… Technology Advances Opportunity Reduced Political Barriers Risk Global Business Practices Terrorism Accidents in remote plants can have large consequences for a supply chain… Natural Disasters can disrupt business around the globe… Terrorism has a wider reach than ever before… A basic principle from Factory Physics is central to security engineering Buffering Principle: Systems with variability must be buffered by some combination of: 1. inventory 2. capacity 3. time. Buffer Flexibility Corollary: Flexibility reduces the amount of variability buffering required in a production system. Strategies for dealing with risks depend on likelihood and severity of event Redundancy High Likelihood of Disruption Contingency Planning Do Nothing Crisis Management Low Light Severe Consequences Redundancy in a supply chain can be either inventory or capacity Suppliers Subassembly Manufacturer Distributors Customers Safety Stock Supplier Redundancy Insight: usually optimal to place protection at a single level in the supply chain Flexible buffers are more effective than rigid ones Full Flexibility Chained Flexibility Sub-Chained Flexibility 1 1 1 1 1 1 2 2 2 2 2 2 3 3 3 3 3 3 4 4 4 4 4 4 5 5 5 5 5 5 6 6 6 6 6 6 production plant demand type Supply chain disruptions can have both tactical and strategic consequences Philips Nokia Ericsson Impact of a supply chain disruption on sales revenue Sales Revenue Pre Event Disruption Event Pent-Up Sales Short Term Sales Loss Time Post Event Market Share Loss Impact of maintaining an inventory buffer Sales Revenue Pre Event Disruption Event Pent-Up Sales Time Post Event Impact of securing a backup capacity supply Sales Revenue Pre Event Disruption Event Pent-Up Sales Time Post Event Contingency Planning is one way to prepare for risky events Update Anticipate Plan Prepare Event Execute We can use network theory to measure structural flexibility in organizations Call Center Agents Queue of Arriving Calls Call Center Agents Queue of Arriving Calls Type A 1 Type A Type B 2 Type B 2 The smaller the average path length of the worksharing matrix, the more robust the system is to routine (I) (II) (III) (IV) variation and Specialists Zones exceptional Chaining Full disruptions. Type C Type C 3 Type C 3 Type D 4 Queue of Arriving Calls 1 Type B 2 Call Center Agents Type A 1 Type B 3 Queue of Arriving Calls Type A 1 2 Call Center Agents Type D 4 Type D 4 2 1 3 2 2 1 1 3 Type D 4 2 0.5 Type C 3 0.25 1 1 3 0.25 0.25 1 3 0.25 0.5 1 1 0.25 0.25 4 4 4 4 (I) (II) (III) (IV) Globalization, connectivity and complexity are posing serious new security threats Factory Physics and Network Science are useful tools in the emerging field of Security Engineering Thank you on behalf of the OPEM Research Group! Taylan Ilhan Vehicle Routing Rob Lien Flexible Transshipment Systems Bilal Gokpinar Innovative Team Structure Zigeng Yin Robust Supply Chains Yao Cheng Crisis Management Social Networks Operations Mgmt Wally Hopp Seyed Iravani www.opem.northwestern.edu Fang Liu Innovation Networks Wendy Lu Xu Terrorist Supply Chains Jie Xu Integrated Product and Supply Chain Design Bora Kofal Flexibility in Production and Service Systems Gigi Yuen White Collar Work Systems