Santa Clara Valley Health & Hospital System Department of Alcohol & Drug Services Best Practices In the Treatment of Substance Abuse Disorders Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 1 BEST PRACTICE STANDARDS IN THE TREATMENT OF SUBSTANCE ABUSE DISORDERS CONTENTS: 1. OVERVIEW, DESCRIPTION, AND RATIONALE 1.1 General Description 1.2 Treatment Goals 1.3 Theoretical Rationale/Mechanism of Action 1.4 Agent of Change 1.5 Conception of Drug Abuse/Addiction - Causative Factors 2. CONTRAST TO OTHER COUNSELING PRACTICES 2.1 Most Similar Counseling Practices 2.2 Most Dissimilar Counseling Practices 3. TREATMENT FORMAT 3.1 Treatment Approach 3.2 Duration of Treatment 3.3 Compatibility with Other Treatments 3.4 Role of Self-Help Programs 4. CLINICAL DECISIONS 4.1 Continued Service 4.2 Client Transfers 4.3 Client Discharge 5. COUNSELOR CHARACTERISTICS & TRAINING 5.1. Educational Requirements 5.2. Counselor’s Recovery Status 5.3. Ideal Personal Characteristics of Counselor Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 2 6. 7. 5.4. Counselor’s Behaviors Prescribed 5.5. Counselor’s Behaviors Proscribed 5.6. Counselor Supervision and Training CLIENT-COUNSELOR RELATIONSHIP 6.1 What Is the Counselor’s Role? 6.2 Who Talks More? 6.3 How Directive Is the Counselor? 6.4 The Therapeutic Alliance 6.5 Counselor’s Clinical Paperwork TARGET POPULATIONS 7.1 Targeted Clinical Populations 7.2 Clients With Co-Occurring Disorders 7.3 Clients With Prescription Medications 7.4 Pregnant Clients 8. 9. CLINICAL QUALITY ASSURANCES 8.1 Assessment 8.2 Client Data Collection and Review SESSION FORMAT AND CONTENT 9.1 Format For a Typical Session 9.2 Typical Session Topics or Themes 9.3 Session Structure 9.4 Strategies for Dealing With Common Clinical Problems 9.5 Strategies for Dealing with Denial or Treatment Resistance 9.6 Counselor’s Response To Relapse Behaviors 9.7 Counselor’s Response To Client Violence 9.8 Counselor’s Response To Client Sexual Relations At Treatment Facilities Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 3 9.9 Counselor’s Response To Client Homicidality/Suicidality 9.10 Clinical Documentation 10. OUTCOMES 11. COMMUNICATION 12. CONFIDENTIALITY 13. CLIENT RIGHTS ATTACHMENTS: A. RESEARCH-BASED PRINCIPLES OF DRUG ADDICTION TREATMENT (NIDA. 2009) B. RESEARCH-BASED GUIDELINES FOR DRUG TREATMENT IN THE CRIMINAL JUSTICE SYSTEM C. THE CLINICIAN’S GUIDE TO WRITING TREATMENT PLANS AND PROGRESS NOTES (Can download this document from the DADS website at: www.sccdads.org under the QuickLinks section on the right hand column). Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 4 BEST PRACTICE STANDARDS IN THE TREATMENT OF SUBSTANCE ABUSE DISORDERS 1. OVERVIEW, DESCRIPTION, AND RATIONALE 1.1 General Description A review of the research and literature relating to most effective elements and dynamics of a successful treatment program was conducted to determine what is considered best practices in the treatment of substance abuse disorders. The current research-based best practices tend to merge the biopsychosocial theoretical perspective of addictive disorders. This includes supportive counseling, motivating client readiness for change and coping skills-training techniques. The goals of treatment are to establish and maintain abstinence from the illicit use of all psychoactive drugs, foster development of (nonchemical) coping and problem-solving skills to stop and ultimately eliminate impulses to "self-medicate" with psychoactive drugs, and to enhance and sustain client motivation for change. The approach is based on 12- Step facilitation therapy, cognitive-behavioral, motivational, and insight-oriented techniques according to each client's individual needs. These best practices counseling standards can be applied in any level of care and throughout the continuum of addictions treatment. The therapeutic approach is empathic, client centered, and flexible. Strong emphasis is placed on developing a good working alliance with the client to facilitate behavioral change. With clients who are referred from Criminal or Dependency Courts, the counselor takes advantage of the leverage from this referral to help motivate the client to participate in a treatment/recovery process. The counselor attempts to work with and through rather than against a client's resistance to change. Aggressive confrontation of denial, the hallmark of traditional addiction counseling, is seen as counterproductive and antithetical to this approach. Group and individual counseling are delivered within the context of a flexible treatment program that also includes psych-education (PE), pharmacotherapy for coexisting psychiatric disorders and where indicated, urine testing and alcohol breathalyzer tests to encourage and verify abstinence. Client participation in self-help is encouraged but not mandated. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 5 1.2 Treatment Goals The broad goals of treatment are reduction of drug/alcohol use and/or abstinence. In order to attain these goals, clients need to: recognize their problem, understand the effect of drugs/alcohol on their lives and the implications for recovery, and learn to successfully apply effective coping and relapse prevention skills. 1.3 Theoretical Rationale/Mechanism of Action Psychoactive drug addiction is viewed as a multidetermined addictive behavior and maladaptive (self-medication) coping style with biological, psychological, and social components (a biopsychosocial perspective). Accordingly, treatment must provide the structure, support, and feedback required to break the behavioral cycle of compulsive psychoactive drug use and provide opportunities to learn adaptive (nonchemical) problem solving skills to prevent relapse. 1.4 Agent of Change Best practice standards promotes the development of a strong therapeutic alliance between client and counselor along with positive bonding among clients within a group. Caseload size may vary according to the given needs of each program. 1.5 Conception of Drug Abuse/Addiction - Causative Factors According to the American Society on Addiction Medicine (ASAM) drug addiction is seen, and clinically treated as a chronic disease that is progressive, relapsing, incurable and potentially fatal with genetic, psychosocial and environmental factors influencing its development and manifestations. The disease is set into motion by experimentation with a drug by a susceptible host in an environment conducive to drug misuse. The susceptible user quickly experiences a compulsion to use and will continue to use despite adverse physical, emotional or life consequences. 2. CONTRAST TO OTHER COUNSELING PRACTICES 2.1 Most Similar Counseling Practices This set of best practice principles incorporates features of other methods, including systems approaches described by Duncan (1993), social learning dynamics, motivational counseling techniques described by Miller and Rollnick (1991), relapse prevention (RP) strategies described by Marlatt and Gordon (1985), and psychodynamic techniques described by Tarnoff (1998) and also by Brehm and Khantzian (1992). Participation in self-help programs is actively encouraged and is seen as helpful and highly desirable, but it is not mandatory. Self help groups can provide clients with the benefits of social learning dynamics and can bridge the gap between clinic appointments and counseling sessions. 2.2 Most Dissimilar Counseling Practices Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 6 The hallmarks of these best practice standards are clinical flexibility and careful attention to individual needs. As such, they contrast sharply with aggressive confrontational approaches commonly found in traditional treatment programs. In addition, the program should conform to the client’s needs rather than the client conforming to the program. 3. TREATMENT FORMAT In the treatment of drug addiction, the use of an assessment model that has a biopsychosocial focus is a best practice standard. An example of this is the multidimensional assessment model used by DADS and developed by the American Society of Addiction Medicine (ASAM) Patient Placement Criteria for Substance Related Disorders, Second Edition (PPC-2R). This assessment tool is used as the basis for determining client placement at every stage in the treatment process. Each client is provided with a comprehensive assessment utilizing the ASAM PPC-2R to determine the most appropriate level of care and to develop a treatment plan. An individualized treatment plan contains concrete and behaviorally measurable short and long term goals. Treatment plans are updated every 3 months at a minimum. Treatment involves group therapy at a rate determined by the clients need and program capacity and can be supplemented by individual counseling as needed. If the program cannot meet the individual needs of the client, the client is referred to another program that can best meet their needs. Although group therapy is the core treatment modality, those clients who are not “group ready” are given the option of individual counseling. Many of these clients subsequently agree to enter group therapy once they have formed a positive relationship with their assigned primary counselor and worked through their initial concerns about participating in a group. Some clients are not able to tolerate group as a result of psychiatric and/or interpersonal impairments, and are seen individually. 3.1 Treatment Approach This clinical approach takes into account the biopsychosocial perspective of the client’s various needs. Regardless of the type of treatment setting, the biopsychosocial approach recognizes that the client is continuously faced with the pressures and stressors of daily life and has easy access to psychoactive drugs. Treatment should take into account that a driving motivational force for the chemically dependent person is the severity and intensity of drug craving behaviors, the desire to self-medicate the symptoms of drug withdrawal and the compulsive need to change the way they feel. It also recognizes that typical for any treatment setting, the client is always free to drop out of treatment; accordingly, strong emphasis is placed on therapeutic engagement and retention strategies. 3.2 Duration of Treatment Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 7 A distinguishing feature from the best practices research is the variable-length treatment format. The length of a client's participation in the program from admission through completion can range from several weeks to many years as determined by modality of treatment and the objective measures of clinical progress (i.e., providing clean urines, attending scheduled sessions, developing a sober support network that includes involvement in self-help, and exercising adaptive (nondrug) problem solving skills). For instance, in methadone maintenance treatment, which can last for the client’s lifetime, reducing medication dose levels and/or defining a medication/treatment program completion date are not necessarily goals in the client’s treatment. 3.3 Compatibility With Other Treatments Operating from a basic philosophy of using whatever best-practice treatment intervention seems to work best, these best practice standards are compatible with a variety of other treatment approaches. For example, there is no anti-medication bias so long as the medications being offered are clinically appropriate and monitored closely if they are mood enhancing (i.e. pain medication, anti-anxiety medicines, benzodiazepines used in detox, OTCs, etc.). Clients with diagnosed psychiatric disorders are treated with psychotropic medication (e.g., antidepressants, antipsychotics) as clinically required. 3.4 Role of Self-Help Programs The program actively encourages but does not mandate the client's participation in self-help groups. All clients are given a basic orientation to self-help and what it has to offer that professional treatment does not. They are also given a list of meetings in their community. Clients are not threatened with termination from treatment for failure to attend self-help meetings, nor is their reluctance or refusal to attend self-help meetings seen as intractable resistance or denial. 4. CLINICAL DECISIONS All clinical decisions, i.e. assessment, level of care placement and treatment, continued services, transfers, and discharge plans are based on an evaluation of the client using the six ASAM PPC assessment dimensions and the client’s stage of change. 4.1 Continued Service Clients are continually assessed during the course of treatment. During the assessment process, problems and priorities are identified which justify admission and continued treatment. The resolution of those problems and priorities determines when a client may be ready for discharge. The appearance of new problems and priorities may require continued service either at the current level of service or at a more or less intensive level of service. The six ASAM PPC assessment dimensions are reviewed to assess the clients progress and to determine the need for continued, more or less intensive services. 4.2 Client Transfers Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 8 Throughout a treatment episode clients may be transferred from one level of care to another as their treatment needs change. Providers: (a) continually assess a client’s treatment needs and treatment progress to determine when the client should be transferred to another level of care, (b) arrange the client’s transfer, and (c) collaborate with staff at the next Provider site in order to facilitate a smooth transition for the client. 4.3 Client Discharge It is appropriate to discharge the client from the current level of service when the client has achieved the goals articulated in the individualized treatment plan, thus resolving the problem(s) that justified admission to the current level of service. Each of the six ASAM PPC assessment dimensions is reviewed to assess the progress related to the problem(s) that justified admission. When these have been resolved and there are no new problems to address at the current level of service, the client is considered for discharge. 5. COUNSELOR CHARACTERISTICS AND TRAINING 5.1 Educational Requirements Psychologists have master's degrees or doctorates. Services they provide include: • Assessment and diagnosis • Drug and alcohol counseling including relapse prevention education and planning • Crisis intervention • Psychological testing and evaluation (doctoral level) • Psychotherapy, including family therapy, for clients with dual diagnoses and with complicated psychiatric conditions • Pre- and posttest HIV counseling • Skills training, including vocational skills, parenting skills, and life skills • Supervision of other staff who provide these services • Consultation to program staff about behavioral therapy strategies • Research and development Marriage/Family Therapists and Clinical Social Workers typically have master's degrees, may be licensed and have training in a wide range of useful skills. Depending on their background and training, they can provide a similar range of services as described above. Addiction Specialists and Drug Counselors Most chemical dependency treatment programs hire persons with bachelor's degrees or less formal education to serve as addiction specialists or rehabilitation counselors (RC). Many have no training in a specific discipline but have an interest in treating addicted individuals. Many have learned drug-counseling techniques through their work experience in drug treatment programs or through their own recovery experiences. Generally, they provide services such as: • Assessments • Address addiction issues and concrete problems via individual and group counseling • Drug and alcohol counseling including relapse prevention education and planning • Psycheducational groups on addiction and related topics Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 9 • • • Case management and referrals. Training in vocational and general life skills Crisis intervention 5.2 Counselor’s Recovery Status A counselor’s recovery status (i.e. they are or they are not in recovery) should not effect hiring decisions. Rather, hiring decisions should be based on demonstrated clinical competence. However, counselors who are in recovery are expected to have a minimum length of sobriety (2 years), which may vary according to the modality. 5.3 Ideal Personal Characteristics of Counselor Ideally, the counselor should be warm, empathetic, engaging, tolerant, nonjudgmental, and flexible in interacting with clients. The counselor should have a well-developed observing ego and be able to receive and use constructive feedback, particularly with regard to the types of countertransference and control problems likely to arise with highly ambivalent (resistant) clients. The counselor must have excellent verbal communication skills and be capable of defining and implementing appropriate behavioral limits with clients in a consistently therapeutic (nonpunitive) manner. 5.4 Counselor's Behaviors Prescribed The counselor's role is to motivate, engage, guide, educate, and retain clients during their treatment episode in the program. Using an array of, client-centered, problem solving and motivational techniques, counselors are expected to: ♦ Emphasize the client's strengths rather than weaknesses. ♦ Join rather than assault resistance. ♦ Avoid aggressive confrontation and power struggles. ♦ Negotiate rather than dictate treatment goals. ♦ Emphasize the client's personal responsibility for change. 5.5 Counselor's Behaviors Proscribed The counselor is cautioned against being dogmatic and controlling, especially in response to reluctant and resistant clients. It is easy for the counselor to lose sight of the fact that the first and foremost goal of treatment is to engage the client in a friendly, cooperative, positive interaction that increases the client's willingness to examine and change his or her drug-using behavior. Counselors are taught how to avoid the most common therapeutic blunders and negative countertransferential responses with drug-abusing clients. These blunders include: ♦ Predicting abject failure and misery if the client does not follow the counselor's advice. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 10 ♦ Telling the client that what he or she really needs is more drug-related negative consequences to acquire the motivation for change. ♦ Ignoring the client’s goals in favor of the counselor’s or the program’s goals ♦ Feeling frustrated and angry with clients who do not meet the counselor’s expectations. ♦ Wanting to impose negative consequences on noncompliant clients (e.g., depriving them of further help by "throwing them out of treatment") rather than negotiating a change in a treatment plan based on clarification of the client's ambivalence about change. 5.6 Counseling Supervision and Training Counseling and Supervision: Clinical supervision is an essential component of clinical best practice. Counselors should consider clinical supervision to be a normal part of their job duties. Quality counseling requires regular, ongoing feedback regarding one’s clinical practices and the appropriate attitude in the application of the feedback in a conscientious and responsible manner. The proper attitude towards the experience of receiving clinical supervision is a part of a responsible clinicians job function. While it may be difficult at times to receive feedback that seems to be judging one’s work, it is essential that clinicians participate openly in supervision and not take a defensive, argumentative stance with the clinical supervisor. 6. CLIENT-COUNSELOR RELATIONSHIP 6. 1 What Is the Counselor's Role? The counselor serves a multidimensional role as collaborator, teacher, adviser, and changefacilitator. Counseling staff is not expected to function outside the scope of their training. Referring clients for additional therapy or to someone who is trained to deal with certain situations is essential. The counselor must become knowledgeable with the resources available in the community. 6.2 Who Talks More? In general, the client talks more. The counselor does not hesitate to ask questions to elicit the client’s participation and involvement in the treatment process. 6.3 How Directive Is the Counselor? The counselor takes an active role, asking questions, offering advice and direction, particularly during the early phases of treatment where immediate behavioral changes are required to establish and maintain abstinence. 6.4 The Therapeutic Alliance Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 11 One of the most important aspects of the therapeutic alliance (TA) is the development of a cooperative relationship between client and counselor. Building a positive TA requires the counselor to start where the client is (i.e., to accept and work within the client's frame of reference). This stands in marked contrast to traditional approaches, which demand that the client submit to the counselor's (program's) frame of reference as the starting point of treatment. For example, if the client at first minimizes the seriousness of his or her drug use problem or rejects the idea that it is a problem at all, the counselor refrains from accusing the client of being in denial (a tactic likely to heighten rather than reduce the client's defensiveness) and instead asks the client to cooperate in a time-limited experiment (usually involving a trial period of abstinence) to assess the nature and extent of his or her involvement with psychoactive drugs. Treatment does not need to be voluntary to be effective. Clients can appear for treatment angry, suspicious, mistrustful, and “ready to do battle”. Building a relationship under these circumstances requires a great deal of clinical finesse on the part of the counselor, who makes every effort to: ♦ Empathize with the client's experience and the fact that no one likes to be told what to do. ♦ Accept without challenge the client's primary motivation for coming to treatment—to get the coercing agent (e.g., court, employer) "off my [the client's] back." ♦ Compliment the client for facing the realities of the situation by showing up at the session. ♦ Offer to help the client solve the problem or problems that led to the current situation. 6.5 Counselor’s Clinical Paperwork The clinical counseling staff, whether licensed or unlicensed, has significant record keeping responsibilities. They play a major role in developing the initial treatment plan, monitoring its implementation, explaining the importance of treatment to the client, updating the plan at specified intervals (at least every 3 months from admit date), and making sure the client understands the reasons for modifications or adjustments in treatment. Behavioral health care treatment today relies heavily on documentation of the client’s treatment episode. Therefore, good charting practices, time-management skills, multi-tasking and the ability to focus on the charting aspects of the clinic operations is essential. 7. TARGET POPULATIONS 7.1 Targeted Clinical Populations These best practice principles are best suited for clients who meet DSM-IVTR criteria for substance abuse/dependence as a primary condition. Programs admit clients who are actively using alcohol and other drugs and who may also have co-occurring conditions of mental illness or medical problems. Chronically unemployed, dysfunctional clients are sometimes treated in separate groups from clients with substantially higher levels of psychosocial functioning. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 12 While treatment programs are coeducational, a special men’s and women's group should be available to explore those specific areas unique to gender. A special dual-focus group (separate from the mainstream program) can accommodate the special needs of clients with concurrent psychiatric illness. 7.2 Clients with Co-occurring Disorders All treatment providers should be dual-diagnosis capable and provide services that address the client’s co-occurring disorders. 7.3 Clients With Prescription Medications Clients who are taking prescription medications for any physical or mental conditions are provided the same services and benefits as any other client. 7.4 Pregnant Clients Best practices recognizes that pregnant women have special needs and make every effort to engage these clients in treatment where they can receive specialized, coordinated substance abuse treatment and perinatal care. 8. CLINICAL QUALITY ASSURANCES 8.1 Assessment A best practice standard in the treatment of drug addiction requires a biopsychosocial assessment. For example, DADS uses a multidimensional assessment developed by ASAM that allows for a biopsychosocial assessment along six key domains. 1. 2. 3. 4. 5. 6. Acute Intoxication and/or Withdrawal Potential Biomedical Conditions and Complications Emotional/Behavioral or Cognitive Conditions and Complications Readiness to Change Relapse/Continued Use or Continued Problem Potential Recovery/Living Environment The clinician gathers pertinent collateral information to complete the assessment where necessary (e.g. psychiatric, medical). During the subsequent clinical interviews, the counselor continues to assess, clarify and expand on the information provided. Where indicated, the assessment may require one or more additional sessions and may also include a formal psychiatric assessment. Within the first two weeks of admission, the client and counselor develop a treatment plan. 8.2 Client Data Collection and Review Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 13 Clinical progress is reviewed and measured on a regular basis throughout the client’s treatment episode. An office data management system stores and reports clinical information on all clients during the course of their participation in the program. These data include: ♦ Urine test results. ♦ Attendance at scheduled sessions. ♦ Progress toward achieving treatment goals. ♦ Client satisfaction and attitudes toward the treatment experience. ♦ Outcome evaluation measures The data are reviewed on a regular basis to continuously adjust the treatment to improve overall treatment effectiveness. 9. SESSION FORMAT AND CONTENT 9.1 Format for a Typical Session A typical group session begins with each client stating what issue he or she wishes to discuss in that session. Every client is expected to identify at least one issue for discussion at each session. The counselor or group leader may pull together the issues of two or more group members into a theme for that session or, alternatively, may begin the session with a specific topic as part of a revolving sequence. In general, group sessions are devoted to day-to-day concerns and struggles raised by the clients themselves (with appropriate guidance and framing of the discussion supplied by the counselor); or to a specific informational or skills-training topic where the counselor presents a brief lecture and guides a focused discussion (i.e. environmental triggers and relapse prevention theory). A typical session may also review the clients treatment plan and progress made since the last review. 9.2 Typical Session Topics or Themes The following is a partial list of topics and themes: tips for quitting; finding your motivation to quit; how serious is your problem—taking a closer look; identifying your high-risk situations; coping with your high-risk situations; dealing with cravings and urges; warning signs of relapse; rating your relapse potential—a realistic assessment; tips for handling slips; managing anger and frustration; finding balance in your life; how to have fun without getting high; defining your personal goals; managing problems in your relationships; building your self-esteem; nutrition and personal health; AIDS and other sexually transmitted diseases—how to avoid them; overview of treatment and recovery; how your family can help without hurting—a look at coaddiction. 9.3 Session Structure Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 14 The purpose of each session is to improve the client’s ability to cope adaptively with the problems of everyday life without reverting to psychoactive drug use and also to enhance the client's motivation for change. To accomplish this task successfully, sessions are neither highly structured nor totally unstructured. The sessions serve more to stimulate discussion than present material in a didactic manner. The group leader takes an active role in helping each group member relate the topic to his or her own personal situation. The goal is to foster emotional and behavioral change rather than merely supply factual information. 9.4 Strategies for Dealing With Common Clinical Problems Lateness, absenteeism and positive UAs are addressed therapeutically as behavioral manifestations of a client's ambivalence about change. The importance of clients arriving at counseling and group sessions on time and attending the program reliably is emphasized, starting with the initial intake interview. 9.5 Strategies for Dealing with Denial or Treatment Resistance Enhancing a client's motivation for change is an essential part of the counselor's role in addiction treatment. Toward that end, it is counterproductive to label a client as being in denial, resistant to change, or poorly motivated. Instead, these issues are framed in terms of a client’s natural reluctance, fear, and ambivalence about change. The counselor actively joins the client's reluctance and works collaboratively with the client to overcome obstacles to treatment. Although best practices avoid the use of confrontational tactics, they do not take a laissez-faire, anything-goes attitude toward the client’s progress in treatment. Limit setting and constructive feedback are essential features of the approach used to enhance a client's motivation for change. 9.6 Counselor's Response to Relapse Behaviors A relapse to alcohol and/or other drug use during treatment is viewed and managed as a clinical issue. Every effort is made to retain clients in treatment, providing the level of care that is most appropriate to their changing needs. Relapsing behaviors are treated as avoidable mistakes and manifestations of ambivalence. The thoughts, feelings, circumstances, and chain of setup behaviors leading up to the relapse are carefully reviewed. The first goal of this debriefing is to help the client recognize and accept the role of personal choice and responsibility in determining drug-using behavior. To decrease the likelihood of further use, a relapse prevention plan is formulated that incorporates specific decision-making, problem solving, and behavioral avoidance strategies. 9.7 Counselor's Response To Client Violence Violence is defined as a broad range of offensive behavior with varying degrees of severity. Client violence is managed on a case-by-case basis, using a range of standardized consequences. 9.8 Counselor's Response To Client Sexual Relations At Treatment Facilities Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 15 Sexual relations between consenting adult clients while they are at a treatment site can become an issue for the treatment provider and represents a barrier to recovery for the clients. Treatment providers manage this behavior as a clinical issue. 9.9 Counselor's Response To Client Homicidality/Suicidality A client’s threat to harm self or others is addressed in the standard, clinically appropriate manner. All applicable laws related to mandatory reporting will be followed. 9.10 Clinical Documentation Progress notes describe the process of change and movement toward the completion of treatment plan goals. They provide a record that documents the counselor’s interventions on the issues and concerns the client presented as well as the client’s response toward the type of help that was provided. Each entry of the progress notes should have some statements within the following 4 areas: 1. Identifies the issue(s) from treatment plan 2. Describes the type of intervention the counselor used 3. Describes any follow-up from previous issues 4. Identifies any new problems (may require a treatment plan update) 10. OUTCOMES MEASUREMENT Evidence Based Practices (EBP) include more than just the use of specific empirically approved treatments or theories. The “…ongoing monitoring of patient progress and adjustment of treatment as needed are essential to EBPP.” (APA Presidential Task Force on Evidence-Based Practice, 2005) This ongoing (concurrent) monitoring is one form of the practice that is referred to as Outcomes Measurement. Traditionally, outcomes measurement has been information collected at intake and then again at discharge. The resulting differences in data are used to make changes to treatment protocols, policies and programs. Also, data collected before the application of a specific intervention or treatment model and then again after the application typically is used for making determinations about the relative effectiveness of a treatment to a particular population. One of the newly emerging aspects of EBP is the use of outcomes data for informing clinical decisions in real time practice. DADS has chosen to engage in the use of concurrent outcomes measurements to support treatment decisions as they occur. This use of outcomes data is often referred to as Practice Based Evidence; meaning that the outcomes data being collected is from the actual practice of the treatment in real life conditions and is directly relevant to the specific clinical work at hand. The advantages of having this type of outcome data available during the course of treatment lies primarily in the opportunities for the clinician to match and adapt treatment approaches and interventions specifically to the client’s needs as they evolve through a treatment episode. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 16 The use of such outcome data provides the client with an ongoing record of their work as the treatment episode evolves. It provides the clinician with useful data on certain variables known to effect eventual outcomes (such as the quality of the treatment alliance), that aren’t typically accounted for in the research that establishes the effectiveness of specific treatments. Clinicians are also able to assess specific trends in a client’s outcome data that may indicate treatment relevant conditions, e.g. the possibility of early treatment drop out, time to change intensity, level of care, or frequency of treatment. DADS use of concurrent outcomes measurement currently involves the use of the Outcome Rating Scale (ORS) and the Session Rating Scale (SRS). The ORS measures functionality in four different domains of client functioning. It is primarily a measure of the client’s perceived level of distress. The SRS measures the treatment alliance. It is primarily a measure of the client’s perception of the treatment relationship. These two tools are used regularly during a treatment episode (typically once a week) to provide both the client and the counselor on-going data regarding the treatment process. This data is entered into the ASIST that is a computerized storage and interpretation tool for the ORS and SRS data. The ASIST produces various statistical measures along with storing and tracking the client’s progress. It also identifies clients that are at risk for treatment failure thus alerting staff to cases that require clinical supervision. 11. COMMUNICATION 11.1 Inter-agency Referral Treatment Providers communicate and collaborate with referring agencies about their mutual clients using appropriate consent releases. 12. CONFIDENTIALITY Treatment providers adhere to all federal and state confidentiality laws and regulations governing client alcohol and substance abuse treatment records. 13. CLIENT RIGHTS A list of client rights are posted in a public area at each treatment site and clients are informed of their rights during the intake process. All clients have rights, which include, but are not limited to the following: 1. 2. 3. 4. To be accorded dignity in their personal relationships with program staff and other persons. To not be discriminated against on the basis of sex, race, color, creed, religion, or national origin. To be assured of privacy and confidentiality. To be informed of the procedure for protecting confidentiality and for registering complaints, including but not limited to, the name, address, and telephone number of the Client Rights Advocate. 5. To be afforded an appeal of placement, transfer, discharge and Fair Hearing decisions. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 17 ATTACHMENT 1 Research-Based Principles of Drug Addiction Treatment 1. Addiction is a complex but treatable disease that affects brain function and behavior. Drugs of abuse alter the brain's structure and function, resulting in changes that persist long after drug use has ceased. This may explain why drug abusers are at risk for relapse even after long periods of abstinence and despite the potentially devastating consequences. 2. No single treatment is appropriate for everyone. Matching treatment settings, interventions, and services to an individual's particular problems and needs is critical to his or her ultimate success in returning to productive functioning in the family, workplace, and society. 3. Treatment needs to be readily available. Because drug-addicted individuals may be uncertain about entering treatment, taking advantage of available services the moment people are ready for treatment is critical. Potential patients can be lost if treatment is not immediately available or readily accessible. As with other chronic diseases, the earlier treatment is offered in the disease process, the greater the likelihood of positive outcomes. 4. Effective treatment attends to multiple needs of the individual, not just his or her drug abuse. To be effective, treatment must address the individual's drug abuse and any associated medical, psychological, social, vocational, and legal problems. It is also important that treatment be appropriate to the individual's age, gender, ethnicity, and culture. 5. Remaining in treatment for an adequate period of time is critical. The appropriate duration for an individual depends on the type and degree of his or her problems and needs. Research indicates that most addicted individuals need at least 3 months in treatment to significantly reduce or stop their drug use and that the best outcomes occur with longer durations of treatment. Recovery from drug addiction is a longterm process and frequently requires multiple episodes of treatment. As with other chronic illnesses, relapses to drug abuse can occur and should signal a need for treatment to be reinstated or adjusted. Because individuals often leave treatment prematurely, programs should include strategies to engage and keep patients in treatment. 6. Counseling—individual and/or group—and other behavioral therapies are the most commonly used forms of drug abuse treatment. Behavioral therapies vary in their focus and may involve addressing a patient's motivation to change, providing incentives for abstinence, building skills to resist drug use, replacing drug-using activities with constructive and rewarding activities, improving problemsolving skills, and facilitating better interpersonal relationships. Also, participation in group therapy and other peer support programs during and following treatment can help maintain abstinence. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 18 7. Medications are an important element of treatment for many patients, especially when combined with counseling and other behavioral therapies. For example, methadone and buprenorphine are effective in helping individuals addicted to heroin or other opioids stabilize their lives and reduce their illicit drug use. Naltrexone is also an effective medication for some opioid-addicted individuals and some patients with alcohol dependence. Other medications for alcohol dependence include acamprosate, disulfiram, and topiramate. For persons addicted to nicotine, a nicotine replacement product (such as patches, gum, or lozenges) or an oral medication (such as bupropion or varenicline) can be an effective component of treatment when part of a comprehensive behavioral treatment program. 8. An individual's treatment and services plan must be assessed continually and modified as necessary to ensure that it meets his or her changing needs. A patient may require varying combinations of services and treatment components during the course of treatment and recovery. In addition to counseling or psychotherapy, a patient may require medication, medical services, family therapy, parenting instruction, vocational rehabilitation, and/or social and legal services. For many patients, a continuing care approach provides the best results, with the treatment intensity varying according to a person's changing needs. 9. Many drug-addicted individuals also have other mental disorders. Because drug abuse and addiction—both of which are mental disorders—often co-occur with other mental illnesses, patients presenting with one condition should be assessed for the other(s). And when these problems co-occur, treatment should address both (or all), including the use of medications as appropriate. 10. Medically assisted detoxification is only the first stage of addiction treatment and by itself does little to change long-term drug abuse. Although medically assisted detoxification can safely manage the acute physical symptoms of withdrawal and, for some, can pave the way for effective long-term addiction treatment, detoxification alone is rarely sufficient to help addicted individuals achieve long-term abstinence. Thus, patients should be encouraged to continue drug treatment following detoxification. Motivational enhancement and incentive strategies, begun at initial patient intake, can improve treatment engagement. 11. Treatment does not need to be voluntary to be effective. Sanctions or enticements from family, employment settings, and/or the criminal justice system can significantly increase treatment entry, retention rates, and the ultimate success of drug treatment interventions. 12. Drug use during treatment must be monitored continuously, as lapses during treatment do occur. Knowing their drug use is being monitored can be a powerful incentive for patients and can help them withstand urges to use drugs. Monitoring also provides an early indication of a return to drug use, signaling a possible need to adjust an individual's treatment plan to better meet his or her needs. 13. Treatment programs should assess patients for the presence of HIV/ AIDS, hepatitis B and C, tuberculosis, and other infectious diseases as well as provide targeted riskreduction counseling to help patients modify or change behaviors that place them at risk of contracting or spreading infectious diseases. Typically, drug abuse treatment addresses some of the drug-related behaviors that put people at risk of infectious diseases. Targeted counseling specifically focused on reducing infectious disease risk can help patients further reduce or avoid substance-related and other high-risk behaviors. Counseling can also help those who are already infected to manage their illness. Moreover, engaging in substance Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 19 abuse treatment can facilitate adherence to other medical treatments. Patients may be reluctant to accept screening for HIV (and other infectious diseases); therefore, it is incumbent upon treatment providers to encourage and support HIV screening and inform patients that highly active antiretroviral therapy (HAART) has proven effective in combating HIV, including among drug abusing populations. Source: Principles of Drug Addiction Treatment: A Research-based Guide (NIDA. 2009). You can download the full document at www.nida.nih.gov/PODAT Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 20 ATTACHMENT 2 Principles of Drug Abuse Treatment for Criminal Justice Populations: A Research-Based Guide 1. Drug addiction is a brain disease that affects behavior. Drug addiction has well-recognized cognitive, behavioral, and physiological characteristics that contribute to continued use of drugs despite the harmful consequences. Scientists have also found that chronic drug abuse alters the brain’s anatomy and chemistry and that these changes can last for months or years after the individual has stopped using drugs. This transformation may help explain why addicts are at a high risk of relapse to drug abuse even after long periods of abstinence and why they persist in seeking drugs despite deleterious consequences. 2. Recovery from drug addiction requires effective treatment, followed by management of the problem over time. Drug addiction is a serious problem that can be treated and managed throughout its course. Effective drug abuse treatment engages participants in a therapeutic process, retains them in treatment for an appropriate length of time, and helps them learn to maintain abstinence over time. Multiple episodes of treatment may be required. Outcomes for drug abusing offenders in the community can be improved by monitoring drug use and by encouraging continued participation in treatment. 3. Treatment must last long enough to produce stable behavioral changes. In treatment, the drug abuser is taught to break old patterns of thinking and behaving and to learn new skills for avoiding drug use and criminal behavior. Individuals with severe drug problems and co-occurring disorders typically need longer treatment (e.g., a minimum of 3 months) and more comprehensive services. Early in treatment, the drug abuser begins a therapeutic process of change. In later stages, he or she addresses other problems related to drug abuse and learns how to manage the problem. 4. Assessment is the first step in treatment. A history of drug or alcohol use may suggest the need to conduct a comprehensive assessment to determine the nature and extent of an individual’s drug problems, establish whether problems exist in other areas that may affect recovery. and enable the formulation of an appropriate treatment plan. Personality disorders and other mental health problems are prevalent in offender populations; therefore, comprehensive assessments should include mental health evaluations with treatment planning for these problems. 5. Tailoring services to fit the needs of the individual is an important part of effective drug abuse treatment for criminal justice populations. Individuals differ in terms of age, gender, ethnicity and culture, problem severity, recovery stage, and level of supervision needed. Individuals also respond differently to different treatment approaches and treatment providers. In general, drug treatment should address issues of motivation, problem solving, and skill-building for resisting drug use and criminal behavior. Lessons aimed at supplanting drug use and criminal activities with Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 21 constructive activities, and understanding the consequences of one’s behavior are also important to include. Treatment interventions can facilitate the development of healthy interpersonal relationships and improve the participant’s ability to interact with family, peers, and others in the community. 6. Drug use during treatment should be carefully monitored. Individuals trying to recover from drug addiction may experience a relapse, or return, to drug use. Triggers for drug relapse are varied; common ones include mental stress and associations with peers and social situations linked to drug use. An undetected relapse can progress to serious drug abuse, but detected use can present opportunities for therapeutic intervention. Monitoring drug use through urinalysis or other objective methods, as part of treatment or criminal justice supervision, provides a basis for assessing and providing feedback on the participant’s treatment progress. It also provides opportunities to intervene to change unconstructive behavior—determining rewards and sanctions to facilitate change, and modifying treatment plans according to progress. 7. Treatment should target factors that are associated with criminal behavior. “Criminal thinking” is a combination of attitudes and beliefs that support a criminal lifestyle and criminal behavior. These can include feeling entitled to have things one’s own way. feeling that one’s criminal behavior is justified, failing to be responsible for one’s actions, and consistently failing to anticipate or appreciate the consequences of one’s behavior. This pattern of thinking often contributes to drug use and criminal behavior. Treatment that provides specific cognitive skills training to help individuals recognize errors in judgment that lead to drug abuse and criminal behavior may improve outcomes. 8. Criminal justice supervision should incorporate treatment planning for drug abusing offenders, and treatment providers should be aware of correctional supervision requirements. Coordination of drug abuse treatment with correctional planning can encourage participation in drug abuse treatment and can help treatment providers incorporate correctional requirements as treatment goals. Treatment providers should collaborate with criminal justice staff to evaluate each individual’s treatment plan and ensure that it meets correctional supervision requirements, as well as that person’s changing needs, which may include housing and childcare; medical, psychiatric, and social support services; and vocational and employment assistance. For offenders with drug abuse problems, planning should incorporate the transition to community-based treatment and links to appropriate post-release services to improve the success of drug treatment and re-entry. Abstinence requirements may necessitate a rapid clinical response, such as more counseling, targeted intervention, or increased medication, to prevent relapse. Ongoing coordination between treatment providers and courts or parole and probation officers is important in addressing the complex needs of these re-entering individuals. 9. Continuity of care is essential for drug abusers re-entering the community. Those who complete prison-based treatment and continue with treatment in the community have the best outcomes. Continuing drug abuse treatment helps the recently released offender deal with problems that become relevant only at re-entry, such as learning to handle situations that could lead to relapse, learning how to live drug-free in the community, and developing a drug-free peer support network. Treatment in prison or jail can begin a process of therapeutic change, resulting in reduced drug use and criminal behavior postincarceration. Continuing drug treatment in the community is essential to sustaining these gains. Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 22 10. A balance of rewards and sanctions encourages prosocial behavior and treatment participation. When providing correctional supervision of individuals participating in drug abuse treatment, it is important to reinforce positive behavior. Nonmonetary “social reinforcers” such as recognition for progress or sincere effort can be effective, as can graduated sanctions that are consistent, predictable, and clear responses to noncompliant behavior. Generally, less punitive responses are used for early and less serious noncompliance, with increasingly severe sanctions issuing from continued problem behavior. Rewards and sanctions are most likely to have the desired effect when they are perceived as fair and when they swiftly follow the targeted behavior. 11. Offenders with co-occurring drug abuse and mental health problems often require an integrated treatment approach. High rates of mental health problems are found both in offender populations and in those with substance abuse problems. Drug abuse treatment can sometimes address depression, anxiety, and other mental health problems. Personality, cognitive, and other serious mental disorders can be difficult to treat and may disrupt drug treatment. The presence of cooccurring disorders may require an integrated approach that combines drug abuse treatment with psychiatric treatment, including the use of medication. Individuals with either a substance abuse or mental health problem should be assessed for the presence of the other. 12. Medications are an important part of treatment for many drug abusing offenders. Medicines such as methadone and buprenorphine for heroin addiction have been shown to help normalize brain function and should be made available to individuals who could benefit from them. Effective use of medications can also be instrumental in enabling people with co-occurring mental health problems to function successfully in society. Behavioral strategies can increase adherence to medication regimens. 13. Treatment planning for drug abusing offenders who are living in or re-entering the community should include strategies to prevent and treat serious, chronic medical conditions, such as HIV/AIDS, hepatitis B and C, and tuberculosis. The rates of infectious diseases, such as hepatitis, tuberculosis, and HIV/AIDS, are higher in drug abusers, incarcerated offenders, and offenders under community supervision than in the general population. Infectious diseases affect not just the offender, but also the criminal justice system and the wider community. Consistent with Federal and State laws, drug-involved offenders should be offered testing for infectious diseases and receive counseling on their health status and on ways to modify risk behaviors. Probation and parole officers who monitor offenders with serious medical conditions should link them with appropriate healthcare services, encourage compliance with medical treatment, and re-establish their eligibility for public health services (e.g., Medicaid, county health departments) before release from prison or jail. Source: Principles of Drug Abuse Treatment for Criminal Justice Populations. NIDA. 2007. You can download the full document at www.nida.nih.gov/PDF/PODAT_CJ/PODAT_CJ.pdf Department of Alcohol & Drug Services Adult System of Care Best Practices rev. 2-08 23