Altiris™ Client Management
Suite 7.1 from Symantec™
Release Notes
Altiris™ Client Management Suite 7.1 from Symantec™
Release Notes
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Altiris™ Client Management
Suite 7.1 from Symantec™
Release Notes
This document includes the following topics:
■
About Client Management Suite
■
Components of Client Management Suite
■
What's new in Client Management Suite 7.1
■
General installation and upgrade information
■
System requirements
■
Supported platforms
■
Licensing
■
Known issues
■
Documentation that is installed
■
Other information
About Client Management Suite
Client Management Suite combines the necessary tools that help you deploy,
manage, secure, and troubleshoot your desktop computers and laptop computers
throughout their entire lifecycle.
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Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Components of Client Management Suite
The solutions that are part of Client Management Suite help you discover the
resources in your network, and let you check their state. The reporting tools help
you identify problems and take immediate action to fix them. Client Management
Suite lets you automate time-consuming and redundant tasks to reduce the effort
of managing your client systems.
This product is part of the following suites:
■
Altiris™ IT Management Suite from Symantec™.
Components of Client Management Suite
Client Management Suite is a collection of solutions that run on the Symantec
Management Platform. Click the links to view individual release notes of the
components.
Table 1-1
Components of Client Management Suite
Component
Description
Symantec
Management
Platform
Symantec Management Platform provides a set of services that IT-related DOC3397
solutions can leverage. Solutions plug into the platform and take advantage
of the platform services, such as security, reporting, communications,
package deployment, and Configuration Management Database (CMDB)
data. The platform services also provide a high degree of consistency
between the solutions, so that users do not need to learn multiple product
interfaces.
Symantec Management Platform includes the following components:
■
CMDB
■
Notification Server
■
Symantec Management Console
■
Altiris Agent for Windows, and for UNIX, Linux, and Mac
■
Monitor Solution
■
Network Discovery
■
Reports
■
Software Management Framework
Link to release
notes
Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Components of Client Management Suite
Table 1-1
Components of Client Management Suite (continued)
Component
Description
Link to release
notes
Deployment
Solution 7.1
SP1/6.9 SP3
Deployment Solution helps to reduce the cost of deploying and managing DOC3499
servers, desktops, notebooks, and thin clients from a centralized location
in your environment. It offers operating system deployment, configuration,
personality migration of computers, and software deployment across
different hardware platforms and operating systems.
Deployment Solution 7.1 provides integrated provisioning, disk imaging,
and personality migration from the Symantec Management Console. Using
Symantec Ghost™, you can perform initial computer deployment using
standard images and migrate user data and application settings to new
computers.
Deployment Solution 6.9 SP3, which is a Windows application, is not
included in the Server Management Suite installation. However, Server
Management Suite includes a license to run Deployment Solution 6.9x. You
can download and install the Deployment Solution component separately.
Go to the page https://www4.symantec.com/Vrt/offer?a_id=55149, accept
the export restrictions, and then log on with your Symantec account
credentials. After you ensure that your profile information is correct, all
of the available versions of Deployment Solution are listed on the Software
Download: Deployment Solution page. Choose the version that you want
to download, and then click Download Now. You can then complete the
installation process.
Inventory Solution Inventory Solution lets you gather inventory data about the computers,
DOC3255
7.1
users, operating systems, and installed software applications in your
environment. You can collect inventory data from the computers that run
Windows, UNIX, Linux, and Mac.
After you gather inventory data, you can analyze it using predefined or
custom reports.
Inventory for
Network Devices
7.1
Inventory for Network Devices gathers inventory data from the devices
that are not managed through the Symantec Management Agent.
You can gather inventory on the devices that are already discovered and
exist as resources in the CMDB.
DOC3345
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Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Components of Client Management Suite
Table 1-1
Components of Client Management Suite (continued)
Component
Description
Link to release
notes
Out-of-Band
Management
Component 7.1
Out-of-Band Management Component lets you discover computers with
ASF, DASH, and Intel AMT in your environment and configure them for
out-of-band management.
DOC3513
Out-of-Band Management Component lets you manage client computers
regardless of the state of their power, operating system, or management
agents. You can remotely change the power state of the computer and
collect hardware inventory. You also can perform other management tasks
that normally would require a visit to a client computer.
Patch
Management
Solution for Linux
7.1
Patch Management Solution for Linux lets you scan Red Hat and Novell
DOC3483
Linux computers for security vulnerabilities. The solution then reports on
the findings and lets you automate the download and distribution of needed
errata, or software updates. The solution downloads the required patches
and provides wizards to help you deploy them.
Patch
Management
Solution for Mac
7.1
Patch Management Solution for Mac lets you scan Mac computers for the DOC3510
updates that they require. The solution then reports on the findings and
lets you automate the downloading and distribution of needed updates.
You can distribute all or some of the updates.
Patch
Management
Solution for
Windows 7.1
Patch Management Solution for Windows lets you scan Windows computers DOC3280
for security vulnerabilities, and view the results of the scan. The system
lets you automate the download and distribution of the security patches.
You can create filters of the computers and apply the patch to the computers
that need it.
pcAnywhere
Solution 12.6
pcAnywhere Solution is a remote control solution. It lets you manage
computers, resolve help desk issues, and connect to remote devices.
DOC3561
Real-Time System Real-Time System Manager provides you detailed real-time information DOC3491
Manager 7.1
about a managed computer, and lets you remotely perform different
administrative tasks. You can run the tasks immediately, or on a schedule.
Real-Time System Manager also lets you run some of the management
tasks on a collection of computers.
Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Components of Client Management Suite
Table 1-1
Components of Client Management Suite (continued)
Component
Description
Link to release
notes
Software
Management
Solution 7.1
Software Management Solution provides intelligent and
DOC3502
bandwidth-sensitive distribution and management of software from a
central Web console. It leverages the Software Catalog and Software Library
to ensure that the required software gets installed, remains installed, and
runs without interference from other software.
Software Management Solution supports software virtualization technology,
which lets you install software into a virtual layer on the client computer.
Software Management Solution also lets users directly download and install
approved software or request other software.
Power Scheme
Task component
The Power Scheme Task component helps you discover and remotely
configure the power scheme settings of your Windows computers.
DOC3490
IT Analytics
Solution 7.1
IT Analytics Solution software complements and expands upon the
traditional reporting that is offered in most Altiris solutions. It brings
exciting new features and capabilities to Notification Server because it
incorporates multi-dimensional analysis and robust graphical reporting
and distribution features.
DOC3489
This functionality allows users to explore data on their own, without
advanced knowledge of databases or third-party reporting tools. It
empowers users to ask and answer their own questions quickly, easily, and
effectively.
Altiris IT Analytics Symantec Endpoint Protection Pack is also included in
this solution.
Symantec
Endpoint
Protection
Integration
Component 7.1
The Symantec Endpoint Protection Integration Component combines
DOC3580
Symantec Endpoint Protection with your other Symantec Management
Platform solutions. You can inventory computers, update patches, deliver
software, and deploy new computers. You can also back up and restore
your systems and data, and manage DLP agents and Symantec Endpoint
Protection clients. You can do this work from a single, Web-based Symantec
Management Console.
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Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
What's new in Client Management Suite 7.1
Table 1-1
Component
Components of Client Management Suite (continued)
Description
Link to release
notes
Enhanced Console The enhanced Symantec Management Console views replace the default Enhanced Console
Views
console views through Symantec Management Platform version 7.0 for
Views Getting
computers and software. For tasks and policies, the enhanced views add Started Guide
drag-and-drop functionality. In addition, you can now search the tree rather
than drilling down to find specific tasks or policies.
The enhanced views are incorporated into the existing console. They let
you manage computers, software, jobs and tasks, and policies more
efficiently with fewer clicks. For example, you can now drag policies onto
computers to apply the policies to those computers. This action eliminates
multiple steps that the previous console required to accomplish the same
thing.
What's new in Client Management Suite 7.1
The 7.1 release of Client Management Suite introduces the following new features:
■
Support for 64-bit operating systems.
■
Hierarchy improvements.
You can now compile several Notification Server computers into one hierarchy
structure, which makes easier to manage large amounts of clients.
New hierarchies are limited to only two levels. A Notification Server that is a
child cannot also be a parent.
General installation and upgrade information
You install this product by using the Symantec Installation Manager. You can
download the installation files directly to your server or you can create offline
installation packages.
For more information, see the IT Management Suite Implementation Guide at
http://www.symantec.com/docs/DOC3464.
For more information about migrating from 6.x and 7.0 to 7.1, see the following
documentation resources:
■
IT Management Suite Migration Guide version 6.x to 7.1 at
http://www.symantec.com/docs/DOC3549
■
IT Management Suite Migration Guide version 7.0 to 7.1 at
http://www.symantec.com/docs/DOC3550
Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
System requirements
System requirements
Client Management Suite 7.1 requires the following software:
■
Symantec Management Platform 7.1.
Supported platforms
For supported platforms, see the Release Notes for the separate solutions.
See “Components of Client Management Suite” on page 4.
Licensing
Both pre-HF18 and post-HF18 license types are supported.
Licenses are managed through Symantec Installation Manager. For more
information see HOWTO9795. Notification Server 6.0 format licenses are
supported.
Known issues
The following are known issues for this release. If additional information about
an issue is available, the issue has a corresponding Article link.
Table 1-2
Known issues in Client Management Suite 7.1
Component
Issue
Power Scheme
Sometimes errors in logs may occur on child servers. The error may
appear if there is a missing or a wrong version of Power Scheme in the
server registry on the child Notification Server computer.
Article Link
For information about the known issues of the 7.1 solutions and components, see
the individual release notes. To access the solution release notes, use the links
that are given in the Components of Client Management Suite section.
See “Components of Client Management Suite” on page 4.
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Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Documentation that is installed
Documentation that is installed
Table 1-3
Documentation that is included into the product installation
Document
Description
Location
Help
Information about how to use this
product.
The Documentation Library, which is
available in the Symantec Management
Console on the Help menu.
Help is available at the solution level and
at the suite level.
Context-sensitive help is available for
most screens in the Symantec
This information is available in HTML
Management Console.
help format.
You can open context-sensitive help in
the following ways:
User Guide
Information about how to use this
product.
This information is available in PDF
format.
Symantec Management
Platform Help
Information about how to use the
Symantec Management Platform
■
The F1 key when the page is active.
■
The Context command, which is
available in the Symantec
Management Console on the Help
menu.
The Documentation Library, which is
available in the Symantec
Management Console on the Help
menu.
The Documentation Library provides
a link to the PDF User Guide on the
Symantec support Web site.
■ Supported Products page
■
Same as above.
Other information
Table 1-4
Information resources that you can use to get more information
Document
Description
Location
ITMS 7.1 Implementation
Guide
Information about capacity
http://www.symantec.com/docs/DOC3464
recommendations, design models,
scenarios, test results, and optimization
best practices to consider when planning
or customizing ITMS.
Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Other information
Table 1-4
Information resources that you can use to get more information
(continued)
Document
Description
Location
Symantec Management
Platform User Guide
Information about using the Symantec
Management Platform.
Symantec Management Platform
Documentation page
Symantec Management
Platform Release Notes
Information about new features and
important issues in the Symantec
Management Platform.
Symantec Management Platform
Documentation page
Symantec Management
Platform Installation Guide
Information about using Symantec
Installation Manager to install the
Symantec Management Platform
products.
http://go.symantec.com/sim_doc
Knowledge base
Articles, incidents, and issues about this
product.
SymWISE support page
Symantec Connect
An online magazine that contains best
practices, tips, tricks, and articles for
users of this product.
Symantec Connect page
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Altiris™ Client Management Suite 7.1 from Symantec™ Release Notes
Other information