KCC Student Success Center Survey Analysis for Open-ended Questions 2, 4, 5, 6, 7, 8, 9, and 10 2) What are the three MOST IMPORTANT things (e.g. services, supports, resources) that you would like to see offered at the Center to support you in your academic success? CATEGORY Counselor/tutors COUNTS 280 Help/resources/support 211 APPLICATION -for other subjects than math/science -mentors -program entrance help/ filling out applications/list of programs available -planning help (academic pathway) -degree resources/ information -counselors who know what they are talking about -available, credible and genuine advisors -transfer information -one on one counseling- more professional counselors -MLT program -class registration support -better mentors -first year program, veterans office -more chemistry teachers -more tutors- EE160 -information on different majors and career paths -suggest ways to help with due dates -essay proofreading -class/semester schedule planning -more service learning options -online programs -more education staff members -tutoring in English -kind professors -writing practice -teacher quality -upper division tutors -time management/study habits (to do better in class) -services -resources -workshops/motivational speaker -test taking strategies -friendly people Computers /Printing stations 102 Study tools (books/practice questions) 98 Scholarship/financial help Food Services/ Coffee 59 Job/career resources 28 Networking 24 29 -VA services -management guidance -shorter lines -strategies for success -campus information -make more services visible to students -organized updated jobs that students can apply for -brainfuse -internet -website -free printing -blog -supplemental material for STEM programs -more practice exams -books -used books -cubicles- quiet (less talking) -large desks -study places -dry erase boards -open spaces -couch for resting -library access -writing center Long hours (including weekends) -when library closed (especially night) -extended cafeteria hours -same text book in different languages -group study -used books -scholarship library -FAFSA station -place to eat -availability of water -microwave, place to sit and eat -make everything a dollar cheaper in the café -convenient store that will be open late -career support/advising/workshops -internship -student employment -with students/veterans/ professionals/similar fields -work study programs -internship information -career help - groups, clubs, fundraisers Incentives 18 Community Development Student gym membership Therapy services 5 Other 15 -activities for older students --opportunities: share information with other students -place to meet other students -support groups -institutional connections -test-taking seminars -sports and outside activities -staff inspiration talks -for academic progress/accomplishments -fun activities -prizes for getting brilliant grades -extra credit -more talent shows -campus environment 6 2 -nurse -provide students with birth control and STD protection for both hetero and homosexual students -health clinic -babysitting -more attention to restrooms -student discounts throughout Oahu and other islands -free online services -security present in Kopiko parking to alleviate any intruders 4.What are the three MOST IMPORTANT things that you would like to see offered at the Center to support you in your personal success? CATEGORY Support COUNTS APPLICATION 210 More counselors, counselors available Personal counselors / academic counselors Advisors to get on track for classes to a career Guidance financially, academically, personal life Registration advisors Help with any financial aid questions Financial aid guidance Tutoring, more tutors, tutors for all subjects Computers 61 Events 50 Food / Snacks 25 Printer / Copier 15 Coffee 10 Longer hours, weekend hours Bigger Computer Labs More Computer labs Rent out Laptops, Ipads More computers available More Wireless Internet available Stronger Wi-Fi connection Clubs Sports, campus sports, KCC Volleyball School events Socials, social events to meet people Information on activities and events Activities board in the cafeteria with club info Job fairs/opportunities Career gatherings Free food Better food choices Healthier food choices besides Subway More eateries, more restaurants Cheaper cafeteria food Snack stations throughout campus Allow more printing/copying for less price Free printing/copying More printing/copying stations Starbucks on campus Coffee vending machines Complimentary coffee in the Center Cheaper coffee 5.In your experience, what has discouraged you to seek help outside the classroom for academic or personal support (e.g., long lines, time conflicts, not sure where to go or who to see)? Category counts time conflicts 152 Applications Time conflicts time conflicts with the person i'm meeting. Nothing. I've always been able to see my counselors my schedule didn't match the hours of the office. Time conflicts has been a little hard to meet with the Ed advisor due to my work and personal schedule. Offices and services usually end at 4pm, which is too early. Shortage of information 147 Long lines 47 Not being able to attend certain meetings and gatherings because I have class. i work for the state and have the same hours as the college. I have 2 full-time jobs and I go to school part-time. work takes up most of my time which has really been the only thing keeping me from seeking help in subjects that I am doing poorly in. not sure where anything is Not sure who to see and where to go Not knowing where to go to get help was a barrier for me. If anything, it’s not knowing where things are and getting lost on campus. The people are not helpful, some are confused on what’s going on at their campus. Either that none was offered or no direction pointing to special help was given not knowing what is available or where to go and not a great experience when i did. not sure who to see or if im in the right place for the issue I am not aware of the services available to students more clear information about the place not having the correct information In order to transfer to 4-year university, I am a bit confused about which classes I am required to complete. Not knowing what help is available outside the classroom. not sure where to go or who to see and discuss my personal thoughts and needs. Not enough information about outside the classroom help for my major. Not enough information about outside the classroom help for my major. Not sure where to go or who to see, especially as a first year student transitioning from high school I am unsure of the locations of resources. lack of advertising about services. For extra help in my Hawaiian class, i am unsure where to go for extra help. Unknowledgeable of where to go to seek information long lines to use computers The cost of getting tutors had to take a morning off from work because the wait was long. Long lines, especially at the counselor’s office. Runaround between offices, stressed out staff, clueless Personal issues 28 Faculty/staff 31 student workers, misinformation about programs pride Just being shy(4) I feel inferior in person, I’d rather email or chat with someone. Too lazy. the fear of education in general Lack of motivation Children my own stubbornness A little scary going to an advisor Lack of motivation Feeling of shame I was also a little intimidated because I was unsure of the procedure when I got to the office. sometimes being to shame to ask for help from the professors. wanting to leave early to avoid traffic long distance from family Some experiences that has discouraged me from seeking help my personal lack of time management. personal convenience and time other priorities intimidated to seek help knowing that counselors and others are already too busy dealing with many other things for me, it would have to be transportation For me would be frustration and poor time management skills Not knowing what I am doing The type of peer mentors working at kcc. Some counselors are not helpful My advisor is hard to contact through email & and nearly impossible to hunt down at her office. Bitchy ass attitude from staff or whomever is helping me. If you dont want to help me dont help me of get a different job. many people who helped me were rude so I stopped seeking outside help. meeting with someone who is not familiar, experiencing less than friendly office attendants. Bad teachers and counselors, even horrible and disrespectful staff Some councselors are not helpful and tutoring 6sn’t open Resource/ Facilities 24 all the time. sometimes the person who is helping me is unfamiliar with info or gives me wrong info, thus making me do the process all over again. different answers from different people about the same question/topic Instructor does not express interest in getting to know their students staff not knowledgable when questioned (too many “I don’t know”s. incompetent staff at academic support places bad vibes from teacher, teacher not there to support you, teacher does not put student first, out of this world, It is hard to find someone to help with a certain need at a certain time. I feel more confused when I talk to the counselors maybe its just because of my own personal issues. a few teachers do not publicize their office hours and they do not encourage students to seek help not having my questions answered the teachers aren’t too great in getting back to you when you ask for help The only bad experiences I had with seeking help was trying to get some help with my teachers and they gave me a horrible attitude. No one seems to know anything, everyone you ask a question has to go ask someone else for help...lack of response from instructors Bias judgment of department coordinators over conflict issues between students and professors. Boredom due to instructor. subject matter experts professor does not speak of academic support or personal problems support The website sometimes doesn’t help either. not enough resources never any space Everything closes at 4:30pm when most classes are complete. The library closed at 7 pm is too early(2) There’s nowhere to sit because there are many students eating lunch or hanging out. parking availability(4) The website is not very helpful when it comes to looking for a question. Positive comments 12 Peer mentor/ tutor 10 Environment/ Atmosphere 3 Really they have so few people at KCC to serve the masses. availability to seek help low staff count (2) Lack of resources or too few resources for those in need of them (anatomical models, desks in the STEM center) a clear protocol of how to get a complaint addressed in an area all could access (online?) would be helpful. Library should stay open until 9pm. The computer lab should be bigger and have another tutor available(2). complicated way to find help need more study space Nothing. I’ve always been able to see my counselors I was able to communicate with professor’s and advisor’s via email so it worked out. I haven’t had a problem finding or getting help with any academic issue or questions. So far, nothing has discouraged me to get help. All services were helpful when I made time to seek it out. The staff here are amazing. I was fine. I cannot define any trouble on this question. Nothing has discouraged me. Most department at KCC are accessible for me. I have always gotten the help that I need. I have had no problems as far as being discouraged to seek support The type of peer mentors working at kcc. The first year experience group was very mean. They would talk behind first year students back. classmates who do not take their classes and college commitments seriously Some tutors have a attitude and give the impression like if you don’t get it then your dumb. there wasn’t a tutor available for my class(3). I went to the STEM tutoring center and waited over 30 mins for a certain tutor…who ended up not showing up. Going to see math tutors are especially difficult because there are rarely any math tutors that speak fluent english. Tutors are sometimes not there, even when they were suppose to. The environment didn’t feel safe. Unfamiliar environment Insecure Registration 2 Transportation/ 2 distance Service 8 Policy issues Suggestion 1 2 Meeting with that person in a small uninviting office. Not enough seat spaces for registration the college is far from where i live and work Unfriendly assistance The attitude of those you seek help from, not so friendly. Unfriendly assistance Usually when I go get help they don't tell me anything new or don't give good advice so I don't really like to ask for help Difficulty in contacting services. The food is expensive. different answers from different person Wrong counsel. It was very discouraging. Bad policies My interaction or lack of interaction with online instructors made it difficult to seek assistance. I think it would be a good idea to have the instructor have some office hours on campus for students to access them. too much talk--do something--make changes to increase graduation--how many people actually graduate? 6.In your experience, what has encouraged you to seek help outside the classroom for academic or personal support (e.g., extra credit from instructors, friends, self-determination and motivation)? CATEGORY Selfmotivation COUNTS APPLICATION 211 Self motivation to graduate and finish school on time. self discipline Incentive I need more help Motivation to succeed. Mostly self determination and making sure my grades are high. Motivation to improve and do better Needed guidance for change of major. Motivation to not fail a class Self-Determination, have questions/problems. personal motivation A curiosity to see what would happen if I did ask for help. I am an outgoing person that wouldn't hesitate to ask questions. Motivation to succeed using as much resources as I can Friends/peer 121 extra credit/ grades 107 needed help with my math class I have self determination and motivation to seek help outside of the classroom. Want to do well in school and pass all my classes. my motivation to finish school in the fastest possible way and the most cost efficient I have sought outside the classroom for help. Self-determination, motivation, stress, uncertainty, being a non-traditional student and first generation student. realizing my own limitations, knowing when to go for help I realized that help outside of the classroom is crutical to sucess. Just determined to get answers to my questions, especially career wise. What encouraged to seek help if I can't understand the course or material on my own. strong will and motivation self awareness- i know when i need some extra help did not want to retake classes Trying to figure out my education plan to graduate Desire to make an A to be a competitive applicant for my program of choice. What has encouraged me is the fact that I wanna know exactly what I need to accomplish my future goals. friends motivation students outside of my classes encouraged me to do more Friends experience from seeking the same help that I needed my close friends suggesting I see my advisor Word of mouth by friends Friends helped me get started and motivated me to continue fellow class mates my peers are helpful. The available tutors and their schedules. great experience with a peer mentor, very friendly Peer mentors and friends academic tutoring Friends encourage me to do better. Extra credit, improve grades extra credit from instructors. desire for good grades Instructor/ advisors 107 Family Service Learning 14 3 Needed the extra grade lift so I would seek help from instructor. when my grades would drop a little extra credit always make me happy Extra credit has been very helpful towards my grades. I wanted a better test score, so I emailed My grades is what supported me to seek help, I went to one of my old high school teachers for guidance. The friendly advisors and peer mentors instructors were helpful and available Good tutors Helpful teachers and counselors The professor's and advisor's willingness and openness to meeting My Professors have encouraged me to seek out help referrals from specific instructors. Instructors!! They encourage me to seek help in order to be successful. My instructors really support me to want to strive and do better. Many instructors are supportive and encouraging. great support for my counselor Difficult instructors encourage me to seek help outside the classroom. Instructors' extra help (another lecture at the office, questions and answers at the office) motivation from instructors. Professors offering services that may help us students Instructors, and my kamehameha counselor Friendliness of instructors and their willingness to stay after class. The counselors helped me reach my goals alot. Motivated teachers who expect students to pursue their excellence teacher is easy to approach Skype with family parents What really motivated me was my boyfriend, he really pushed me to pass my classes and be more determined. watching what happened to my loser sister my family helped a lot family encouragement Service Learning office Service learning program others 1 The campus resources are limited and many cannot speak understandable English. Some professors are too advanced with the way they teach. 7.What are the three MOST IMPORTANT things that would make you go to the Center and “hang out” there? CATEGORY Food Friends/ people Resource/ facilities Environment/ Space/ Atmosphere Service/ support COUNTS APPLICATION 194 Snacks Café Food allowed Coffee Refreshments token freebies to feel at home (e.g., coffee, candies, stickers). Healthy food options Sink and microwave 153 meet new people and make new friends. Friends Attractive people (single girls, hot male models) People over 35 152 Gym Free Wifi air condition(2) internet access outlet computer A charging station and a study room separate from the lounge. Introduction to careers/jobs ATM 146 Comfortable space(3) a larger area to mingle and be serviced separate quiet and noisy sections have a lot of open space for more people(2) A study space where you can ask for help. Convenient location a place to study and research quietly Not to "hang out" but a place to study 143 someone are there to help people anytime. talk to people about the courses Having support groups/counselors to assist us with whatever services we needed Furniture 116 Homework/ Study Entertainment /activity/social 74 Availability 20 69 staff availability peer mentors good mentors available Friendly people, helpful people, counselors, tutors Child care Chairs study lounge conference rooms Comfortable couches/chairs, enough tables TV Pool table/ ping pong table/ Modern interior design with creative lighting do homework games fun activities- arts and crafts Music: open mic/acoustic music things to do gym Guest Speakers long hours 8.If you could design the inside of the Center, what would it look like and what items (e.g., computers, furniture, snack/coffee shop) would you include? 8.1. What would it look like? (Please see the responses from the Survey Share) 8.2.what items (e.g., computers, furniture, snack/coffee shop) would you include? CATEGORY COUNTS APPLICATION Snack/coffee 319 Computer 279 Coffee shop food vendor snack machine mini bento shop high nutrition value food Jamba Juice vending machine Desk top Laptop Ipad Mac PC Furniture 255 Other facilities 54 wireless internet Couches Chairs Table Sofa study booths large table for meetings group study table study cubicles lounging furniture coffee table/carpet bar chairs lazy boys moveable furniture tutoring booth Television Printers Copiers Wifi Microwave mini refrigerator hot water maker projectors large screen water fountains air conditioners 9.What would you name the Center and why? Where should it be located on campus? 9.1 What would you name the Center and why? CATEGORY COUNTS APPLICATION Student Center 127 The Talk Story learning center Student resource center (3) Student Help/support Center (6) KCC Student Center (19) fun center (2)-attract people Student Support and Study Center(3) Kapiolani Connection Center Student Success Center (31) Kapiolani Campus Center(14) KCC student activity center(3) Hawaiian names 83 /suggestion on using a Hawaiian name Our Center/Study Center/student Center (10) The Center (16) Educational Center- what it's purpose is and who it is focused on. The Focus Center Student Support and Services Center (5) 'CSAPS' Center for Support Academic and Personal Success(4) Academic Opportunity Center One-Step Center-reach success KCC Student Center (2) college SUCCESS CENTER Learning Center (4) College and Career building Center Recess center(2) KFriendship center Progress center Piʻikea – The Life Ascends Kaʻimi –The Seeker Kaliko – The Bud Malama-care or take care of Pono-evething should be in the building Hale Leahi Student Fale Hawaiian name for “Second home or gathering spot” Ho’olohe Center-give to yourself Mahalo Nui Loa-for all the “thank you” you will receive Kuleana Center wala’au corner- a place for people to socialize and get help with whatever they need help with Kōkua Center (2) Ohana(7)- a plce where we can feel in home Kalia building named after native plants Akamai Studying Center Kulia I Ka Nu `u center(2) Da Akamai place(2). kulia I kA nuu-what the centers for. Manao because it means knowledge Haumâna Center Aloha, Kokua, Malama Center- followed by our saying Kulia i ka nu’u HoloHolo-a place to hangout Hoʻokele center- a success center for navigating the Student Lounge 19 Cafe 9 students to where they want to be Hale ‘O Maika’i loa Holina- for help in Hawaiian Nu’u Peki Station- I think the campus is cute. Alaka‘i ka ‘ike- Guides of learning, teachers. ‘Ike is the Hawaiian word for knowledge. Keep Alaka‘i in mind as the value of leadership. Holomua (3)-progress or improvement. KCC, Activity, Learning, Environmental, and Intercultural center aka. K.A.L.E.I. The lei is a symbol of welcome and aloha. Haumana Waena literally student center in Hawaiian Akamai Center because Akamai means intelligent in Hawaiian KALEI: Kapi’olani Active Learning Engagement and Innovation KALEI Center – Kapi’olani Achievement Learning Engagement Innovation. Haumana Lokahi which means student unity Ka’ Imi Koa Success Center Ho`oku`i, it means join together Nae (network) center Kapio – like part of the name of the school & locate it in the center Pono (2) Pūpūkahi I Holomua- It means "to unite, to move forward" Waena- it means "in between" in Hawaiian which loosely translates to 'center'. Kokua Haumana Waena Laulima Aloha Center because people will feel it when they come in Māmaka Kaiao = resource in Hawaiian Huʻi malama - because itʻs somewhere we as students need to be comfortable and help one another. Ka lumi because it is the Hawaiian translation for 'the room' Kēkūhaupiʻo Imua where in Hawaiian it means to move forward Hale Center, because in Hawaiian, "hale" means "home" Kekai Student Lounge The Great Lawn Lounge/student Lounge Study Hall and Lounge Ohana lounge Tech Cafe – computers and a mini café Da Spot 6 The Hub 5 KCC HANGOUT student break room Help Desk Coffee Corner Future Builders/citizens Room for Success The Experience 3 Kapiolani Achievement Center Hope 1 The Gathering Place Element center 1 EAT, LEARN, PLAY center Another sky 1 The Bayan Tree Terrace 1 2 2 2 2 1 1 1 1 1 Support Café NET Café- a place to catch up with your friends, the view, and what new online. Kapiolani café KCC Café (2) Hang Loose café- very inviting to tired and stressed students Alojah Café Student I-Cafe (Info Cafe) Café center Da spot Da Center- half the students speak pidgin to make it easier for them getting the resources they need, hangout & chill, and study. the place where all things can take place. it sounds like it's a gathering place location it's a place where students can go to relax Future Builders Future Citizens Room for Success-make room to plan your success Student Success Center because its simple The Experience-things happened which lead us to experiences. Hope is everything represented in the name it’s a place were if students need help or need a place to relax hope is the building to go. The Gathering Place, it’s where you want to meet for various services and activities. element center because it has all the “elements” you need to succeed Another sky, it means that the center can be your second hometown. The Bayan Tree Terrace Because Bayan trees are big, their roots reach and extend… the name terrace implies to me something which is more conducive to school work and activities versus a word like ‘lanai.’ Student Engagement. Because that’s what i want to be doing there Student Engagement Help is always Here student paradise The Study Shack Over there 1 Vote for a name 1 Wayfinder center Community Center SUB The Clubhouse ABC Center 3C Center invisible hand 1 “Over there” so when people ask you where you’re going they get confused should have a vote to decide the name “name the center” contest with voting would be better KCC is known for the Wayfinders 1 The reason why because it’s sound more inviting. 1 1 1 1 Student Union Building, only for students. Eden Name after a KCC educator The TreeHouse 1 1 Study Hall Kapiolani Student Union "IT" 1 1 The Voyaging Center The Fun Zone The Chill Zone the Chill Vill Ginger The spot KICS Zen Center Kafe 1 1 1 1 1 1 1 1 1 1 1 1 1 1 ABC center- Academic, Brave (?), COOPERATION 3C center- cooperation, creative, curious the invisible hand- when the instructor ask you “ how are you getting good grades” or who is giving a hand in your studies, because you are so smart” Eden ,, cuz sounds like freedom cozy Near library It should be named after a dedicated KCC educator who has dedicated there career to making KCC at great learning institution. a treehouse is built by people who wanted others to bond with each other The "IT" place to be. also could be because it has information tech, or informal tutoring, or interesting art can make a play on the letters "IT". Decorate with all-things voyaging...Hawaiian/Polynesian voyaging, Captain Cook, NASA, etc. a good place to just kick back a chill room to relax in after a long class period and day it sounds refreshing it would be a cool name for a hangout place Kapiolani Interscholastic Center for Students The Kafe" because it's K CC. 9.2. Where should it be located on campus? CATEGORY Center/Middle Library By Subway/ Iliahi Building Near parking lot convenient area Available space a great view In the front Other side of campus Top of Ilahi 231 art buildings Kahikoloumea Ho’okele Center 18th Avenue STEM Center diamond head COUNTS APPLICATION 117 the middle of KCC campus. the great lawn (12) near the bookstore close to administration office(2) near cafeteria between the library and the bookstore and the science labs area. Next to OHIA somewhere in the center/ a centralized location on campus between the cafe and the library in the big area of grass 52 Near library Close to library In the library This center should be an expansion of the library 34 By subway/ On subway In/near the Iliahi building 31 near majority of parking would be great. one parking lot terraces that go down to the parking lot from the Olapa Bldg near the larger parking lots 10 where students and faculty can seek to help. the most frequented areas on campus visible and easily accessible to all students, faculty and visitors. reasonable walking distance to some place that sells food. 2 whatever building is vacant for use. the empty space of KCC 2 somewhere with a great view a good view of the ocean 1 1 It should be located on the other side of campus (farthest from Subway & Cafeteria) 1 on top of Ilahi 231. Above Subway 1 it should be located in the art buildings 1 located at Kahikoloumea center It should be located on the opposite of Ho’okele Center. 1 1 1 18th Avenue – Next to Alani Day Care Center (since there really isn’t a place for it to be “on campus”. I would expand the STEM center near diamond head side current location upper part 1 1 The current location is fine so many things already on the bottom part of campus 10.Additional comments or insights? CATEGORY COUNTS APPLICATION Positive comments on the SSC 29 suggestions 19 It’s a good idea, and I think KCC should continue with the idea. It would be a great idea to have a place like this on campus. center will help connect students with each other, also giving students a place to relax escape from stress. nice to hear that you are trying to improve on things. I hope this happens soon ! Excited for it! KCC professors and advisors helped me to survive living in foreign country My experience has been a great one here on campus as well as for online classes. I enjoy the atmosphere. I hope many students will take advantage of the new center when its up and running. I think the center is perfect as is. I hope this center is able to follow through! It seems like it'd be a great idea. looking FORWARD TO SEEING THE DEVELOPMENT OS SUCCESS CENTER. Glad there's something in planning! I believe this is a good move in the right direction. I like that you are looking for better ways to help support new students. It would be great to have a place students can meet each other besides the library , and also students a place students can find other students to study with . i think its a great idea that there is a survey and questions to make KCC a better college and to get great experience. i appreciate the thought and care for our students that went into this idea and seeing it turn into reality. would be nice if Hawaiian elements incorporated Tea is always a nice thing to have. Please open it BEFORE I leave KCC. I will be here at least Support /service 15 another 2 years. I hope they really consider this center. Before creating something new, try to fix the problems at hand... Main one is internet. Then work on food, once those two are done, build the center It would be nice using recycling materials for tables, chairs or any type of decoration. It would be nice to have a space to expose pictures and painting from our own students from Art classes. Have students design the center I hope the center will be well maintained in term of public hygiene Make sure the center actually helps us pass classes and graduate Make it happen! Different exterior color scheme. Subway need to move to another building so they will have plenty space to serve student and low their prize. Have students "Design Think" the new Service Center just like Iolani's Innovation Center. Memorialize the students who help design the center with plaques/pictures inside the center. It would make more sense to use the money earmarked for this project to expand the library (the physical building and the services provided) to house tutoring services and academic coaching than to go through the hassle and expense of creating an entirely new building and program. I think it needs to be a setting for college students so kind of a cafe setting so its relaxing as well. It would be cool to have a stage for students who want to maybe share their talents (performing talents) . Find a really good designer to decorate the place, otherwise people won’t want to go. college kids judge books by their covers This campus should recognize athletics, homeless students and the quality of food served in the cafeteria. The building should have a unique design and structure and have sky windows I hope the center give everyone at a wide range help. high-volume times of the day/week of students, external events such as local/world news. customer service at KISC needs to be improved. Needs to have friendly, intelligent, "wise," people for this to be successful. need tutoring, tutoring, tutoring. Facilities 12 Availability 6 recruit staff who are genuinely caring about students and their future. Peer mentors and student assistant workers should be involve. professional & academic seminars should be offered Have the tutors be more happy I sometimes get lost about my future. I need to talk to someone. What you really need is people with passion for students that want to see them succeed. Have somebody work at the center with great friendly and willing to help attitude. It would be nice to have teachers there. I hope to see motivated, engaged and well cultivated staff with aloha spirit. Awesome teacher very helpful booth tables for students privacy while studying by themselves or with friends. More computers would be nice It should have tables, and a microwave at the very least. The AC shouldn't be to cold like the cafeteria Lots of windows for maximum natural light. Affordable coffee and nutritional food should be available as well as copying and faxing. leave a class rooms open to use the projector to practice presentations Please clean up and add some lights to the bus stops. I'd also prefer it to be air conditioned. free printing. Maybe a new site linked to myuh and laulima made by the student helpers that work in the center. I would love to go there every day if the wifi was best there and they had sandwiches + ice cream. The thing that would be MOST beneficial to me is a lab where i can practice computer repair, troubleshooting, and networking.. Make the center available on weekends. keeping the facility open 24 hours would be the biggest thing. Hours of the location is important I would make something about it more appealing than other places. In my case the hours. it would be great if this center were open hours that the library is not. Negative comments 5 Space 3 Questions 3 The staff at KCC when compared to UH Manoa and HCC aren't that helpful or informative Lack of respect from staff and support. Don't waste my money--spend it on what works I feel that this school is not focused enough on helping students. we do not have enough advisers. Having indoor space as well as an outdoor tent space big enough to accommodate at least half the student population this place needs to be roomy and comfortable When is this expected to be built or taken into consideration? Can you make this happen while Im still here? I would like to know how late the center would be open.